8 Sop Development Jobs

Job Summary Varuna Integrated Logistics Pvt.Ltd is looking for Team Leader - Warehouse Operations to join our dynamic team and embark on a rewarding career journey The Team Leader - Warehouse Operations is responsible for overseeing and managing the daily operations of the warehouse, ensuring efficient and accurate handling of inventory, timely order fulfillment, and a safe working environment The incumbent will lead a team of warehouse associates, driving productivity, fostering teamwork, and maintaining high standards of operational excellence Key Responsibilities: Leadership and Team Management:Lead, coach, and mentor a team of warehouse associates, promoting a positive and collaborative work culture Assign tasks and responsibilities to team members, ensuring proper utilization of resources and optimizing productivity Conduct regular team meetings, performance reviews, and provide constructive feedback for continuous improvement Inventory Management:Monitor inventory levels and collaborate with the inventory control team to maintain accurate stock records Oversee the receiving, inspection, storage, and dispatch of goods, ensuring timely and accurate processing Implement inventory management best practices to minimize stock discrepancies and inventory carrying costs Order Fulfillment:Coordinate with the order processing team to ensure timely picking, packing, and shipping of orders Monitor order accuracy, quality of packaging, and adherence to customer-specific requirements Streamline order fulfillment processes to meet customer delivery commitments Operational Efficiency:Develop and optimize workflows, standard operating procedures (SOPs), and best practices to improve warehouse efficiency Identify opportunities for process automation, technology implementation, and continuous process improvement Monitor key performance indicators (KPIs) related to productivity, accuracy, and operational efficiency Health and Safety:Enforce and promote a strong safety culture, adhering to all safety guidelines and regulations Conduct regular safety audits, inspections, and ensure proper training of warehouse staff on safety protocols Address and mitigate potential safety hazards promptly

What Your Responsibilities Will Be You will be a subject matter expert for tax notice research and resolution, dedicating 50% of out-of-cycle time to complex case handling. You will manage notice escalations through Salesforce, lead customer calls, and oversee issue resolution efforts. You will lead POD operations including training, performance oversight, and CPO management. Oversee the audit notice resolution by new hires, provide feedback, and support training improvements. You will conduct root cause analysis independently and recommend preventive measures. Identify trends and propose product enhancements, AI/RPA process improvements. You will maintain process documentation and lead SOP development initiatives. Utilize AI tools like ChatGPT to streamline workflows and support enterprise AI adoption. Collaborate with RPA teams to develop and monitor automation solutions based on notice types. Serve as Incident Management Lead for SRR, ensuring timely communication of impacts and updates. Design internal training programs for both US and Pune teams. Ensure quality and SLA compliance in customer communications. Support filing cycles one week per month during the initial six months. Allocate 50% of time to notice handling and 50% to projects including automation, training, and process optimization. What Youll Need to be Successful Minimum 8 10 years of relevant professional experience in tax compliance role. Recognized as a leader within the Compliance team and across departments. Trusted by stakeholders for subject matter expertise and problem-solving ability.

What Youll Do The Tax & Compliance Specialist Notice Operations serves as a subject matter expert in tax notice resolution, managing escalations, driving process improvements, and leading AI and automation initiatives. You will support cross-functional collaboration with Product, Development, and Compliance teams, while mentoring peers and supporting training programs across regions. You will be reporting to the Manager - Compliance and will work from the Pune office What Your Responsibilities Will Be You will be a subject matter expert for tax notice research and resolution, dedicating 50% of out-of-cycle time to complex case handling. You will manage notice escalations through Salesforce, lead customer calls, and oversee issue resolution efforts. You will lead POD operations including training, performance oversight, and CPO management. Oversee the audit notice resolution by new hires, provide feedback, and support training improvements. You will conduct root cause analysis independently and recommend preventive measures. Identify trends and propose product enhancements, AI/RPA process improvements. You will maintain process documentation and lead SOP development initiatives. Utilize AI tools like ChatGPT to streamline workflows and support enterprise AI adoption. Collaborate with RPA teams to develop and monitor automation solutions based on notice types. Serve as Incident Management Lead for SRR, ensuring timely communication of impacts and updates. Design internal training programs for both US and Pune teams. Ensure quality and SLA compliance in customer communications. Support filing cycles one week per month during the initial six months. Allocate 50% of time to notice handling and 50% to projects including automation, training, and process optimization. What Youll Need to be Successful Minimum 8 10 years of relevant professional experience in tax compliance role. Recognized as a leader within the Compliance team and across departments. Trusted by stakeholders for subject matter expertise and problem-solving ability.

What Your Responsibilities Will Be You will be a subject matter expert for tax notice research and resolution, dedicating 50% of out-of-cycle time to complex case handling. You will manage notice escalations through Salesforce, lead customer calls, and oversee issue resolution efforts. You will lead POD operations including training, performance oversight, and CPO management. Oversee the audit notice resolution by new hires, provide feedback, and support training improvements. You will conduct root cause analysis independently and recommend preventive measures. Identify trends and propose product enhancements, AI/RPA process improvements. You will maintain process documentation and lead SOP development initiatives. Utilize AI tools like ChatGPT to streamline workflows and support enterprise AI adoption. Collaborate with RPA teams to develop and monitor automation solutions based on notice types. Serve as Incident Management Lead for SRR, ensuring timely communication of impacts and updates. Design internal training programs for both US and Pune teams. Ensure quality and SLA compliance in customer communications. Support filing cycles one week per month during the initial six months. Allocate 50% of time to notice handling and 50% to projects including automation, training, and process optimization. What Youll Need to be Successful Minimum 8 10 years of relevant professional experience in tax compliance role. Recognized as a leader within the Compliance team and across departments. Trusted by stakeholders for subject matter expertise and problem-solving ability.

Identify key customer touch points and ensure wow experience Identify areas for improvement from voice of customer and internal quality checks Drive and lead strategic process excellence initiatives across the organisation Identify and assess problem areas throughout the customer journey Deep dive into the problems and conduct root analysis cause to identify possible solutions Program, manage and drive continuous improvement and process adherence Help build an operational excellence by developing structured standard operating procedures Build and populate key management dashboards to enable data-driven decision-making using business intelligence tools

Specific / Relevant Experience 3 years Functional Skills and Capabilities Managing Processes Presenting Technical Information Management Proficiency Equipment Maintenance Training Analyzing Information Quality Focus Excellent Writing and Oral Communication POSITION OBJECTIVE Assist the HOD in the coordination of laboratory activities. Provide accurate, timely and cost effective testing of patient samples to aid in the diagnosis and treatment of disease in compliance and harmony with the quality management system, provide training on proper laboratory test procedures and sample collection processes; and performs the more technical and complex tasks relative to assigned area of responsibility. DO Key Responsibilities Day to day administration . Ensuring turn-around-time of laboratory tests . Preparing standard operating procedures for various departmental tests . Conducting training sessions/seminars for staff PRIMARY . Designing methods for continuous process improvements to ensure reliable results RESPONSIBILITY . Preparing and submitting departmental MIS for HOD review. . Ensure proper functioning of the section by maintaining proper coordination between all the processes, including specimen collection, accessioning of the specimen, conducting the tests, and maintaining TAT. . Preparation of manpower roaster, in accordance with the requirements of the section. . Daily, Weekly & Monthly Review of the Q. C. results, as per defined QC protocols. . Supervising and ensuring proper functioning, and maintenance of Instrument. . Ensuring performance checks, validation/verification acceptance for any new equipment/test parameter introduced. . Monthly analysis of QC data plan corrective actions & preventive actions for outliers. . Involvement in preparation of monthly report of the section. . Making decisions in assessing calibration, control and acceptability of analytical . Weekly monitoring of NABL &CAP compliances (SOPs & QCs) Managing materials & Ensuring competitive market price of tests through effective management of materials and resources resources Evaluating new instruments and technologies for better quality results at affordable costs . Presenting the departments for International Audits as and when necessary . Instituting timely corrective actions for sub-optimal proficiency test results as well as any non- Quality Assurance conformances raised during the audits . Designing and executing Quality Improvement Programs in the laboratory. . Co-ordinating the inter-lab proficiency program in departments. Customer Care . Resolution of technical queries from patients, doctors and collection centres regarding test offerings as well as test reports . Furnishing literature support for disputed results, if need. Managing human resources Others Productivity Management of staff Staff rotation to decrease intellectual fatigue Conducting interviews for new recruitments Product Management . Conducting training sessions for technical staffs . Maintain Employee relation

POSITION OBJECTIVE Assist the HOD in the coordination of laboratory activities. Provide accurate, timely and cost effective testing of patient samples to aid in the diagnosis and treatment of disease in compliance and harmony with the quality management system, provide training on proper laboratory test procedures and sample collection processes; and performs the more technical and complex tasks relative to assigned area of responsibility. DO Key Responsibilities Day to day administration . Ensuring turn-around-time of laboratory tests . Preparing standard operating procedures for various departmental tests . Conducting training sessions/seminars for staff PRIMARY . Designing methods for continuous process improvements to ensure reliable results RESPONSIBILITY . Preparing and submitting departmental MIS for HOD review. . Ensure proper functioning of the section by maintaining proper coordination between all the processes, including specimen collection, accessioning of the specimen, conducting the tests, and maintaining TAT. . Preparation of manpower roaster, in accordance with the requirements of the section. . Daily, Weekly & Monthly Review of the Q. C. results, as per defined QC protocols. . Supervising and ensuring proper functioning, and maintenance of Instrument. . Ensuring performance checks, validation/verification acceptance for any new equipment/test parameter introduced. . Monthly analysis of QC data plan corrective actions & preventive actions for outliers. . Involvement in preparation of monthly report of the section. . Making decisions in assessing calibration, control and acceptability of analytical . Weekly monitoring of NABL &CAP compliances (SOPs & QCs) Managing materials & Ensuring competitive market price of tests through effective management of materials and resources resources Evaluating new instruments and technologies for better quality results at affordable costs . Presenting the departments for International Audits as and when necessary . Instituting timely corrective actions for sub-optimal proficiency test results as well as any non- Quality Assurance conformances raised during the audits . Designing and executing Quality Improvement Programs in the laboratory. . Co-ordinating the inter-lab proficiency program in departments. Customer Care . Resolution of technical queries from patients, doctors and collection centres regarding test offerings as well as test reports . Furnishing literature support for disputed results, if need. Managing human resources Others Productivity Management of staff Staff rotation to decrease intellectual fatigue Conducting interviews for new recruitments Product Management . Conducting training sessions for technical staffs . Maintain Employee relation

We are seeking a dedicated and compassionate Medical Officer - Virtual Consultation to join our team. The ideal candidate will provide high-quality teleconsultation services to patients, ensuring effective and efficient remote healthcare delivery. This position requires excellent communication skills, a strong understanding of medical practices, and the ability to manage a full-time 8-hour shift. Key Responsibilities Patient Consultations: Conduct virtual consultations with patients via virtual telehealth platform Evaluate patient medical histories, symptoms, and complaints through digital communication. Provide medical advice, diagnose conditions, and develop treatment plans. Clinical Documentation: Maintain accurate and detailed patient records in the electronic health record (EHR) system. Ensure compliance with healthcare regulations and privacy standards. Patient Education: Educate patients on their medical conditions, treatment plans, and preventive healthcare measures. Address patient questions and concerns promptly and professionally. Coordination of Care: Adhere to telemedicine best practices and organizational protocols. Participate in quality assurance activities to improve telehealth service delivery. Lead the development and continuous improvement of clinical SOPs and workflows for e-consultations, while overseeing and auditing the Medical Officer team to ensure high-quality, protocol-compliant patient care through the mobile application. Qualifications Education: Medical degree (MBBS or MD/DNB in General Medicine or Family Medicine) Experience: Minimum of 8-10 years of clinical experience in a healthcare setting. Previous experience in telemedicine or virtual healthcare services is highly desirable. Skills: Strong clinical assessment and diagnostic skills. Excellent verbal and written communication skills. Proficiency with telehealth platforms and electronic health records (EHR). Empathy and patient-centric approach. Gadget or tech friendly Languages: English/Malayalam/Kannda/Hindi/Telugu (Malayalam is mandatory) Shift or Working Hours: Rotational shift and rotational week offs, 6 days a week