Service Desk Executive/Manager Fort Technologies

3.0 - 12.0 years

2 - 10 Lacs

Delhi, India

On-site

Respond promptly to incoming inquiries, incidents, and service requests from end-users via phone calls, emails, or the ticketing system. Gather relevant information to accurately assess and diagnose technical issues, providing timely resolutions or escalating to appropriate support teams as needed. Follow standard operating procedures (SOPs) and troubleshooting guidelines to resolve common IT-related problems, including hardware, software, and network issues. Provide excellent customer service by addressing end-users queries, concerns, and requests professionally and courteously. Document all interactions, actions taken, and resolutions in the ticketing system, ensuring accurate and thorough records for future reference and reporting purposes. Prioritize and manage multiple tickets simultaneously, ensuring adherence to service level agreements (SLAs) and resolution targets. Collaborate with internal IT teams, vendors, or third-party service providers to facilitate incident resolution and service delivery. Communicate effectively with end-users to provide updates on the status of their requests, escalate issues when necessary, and ensure a smooth resolution process. Conduct user training sessions or create self-help resources to empower end-users to troubleshoot common problems independently and enhance their overall IT literacy. Participate in ongoing training and professional development activities to stay updated on new technologies, tools, and best practices in IT support.

Posted 1 month ago

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Packaging Engineer Geetha Technology Solutions

1.0 - 3.0 years

1 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Support the R&D Team on various Projects in terms of Package System Design / Implementation support. The development of complete package concept and specifications, and improvements to existing packaging configurations. Application of new technologies, materials and cost reduction projects where appropriate. The role includes the opportunity to lead and participate in cross-functional projects involving packaging Design and all other aspects of medical device technology. Ensure quality of packaging design aspects of product as defined in appropriate SOPs and Material Specifications. Ensure GMPs and process safety guidelines are adhered to. Training of support staff and manufacturing team members. Qualifications Knowledge Skills

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Digitizer - Pharmacist 1mg

2.0 - 5.0 years

3 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Brief about the Team Prescription Validation & Digitization comes under the E-pharmacy vertical of TATA 1MG. The team works closely with the org-wide leadership team, business, product, growth, and category teams to drive operational excellence and strategic initiatives. The team works on special projects and innovations that aim to deliver high impact. What will you do Prescription Validation & Digitization Read & validate prescriptions (Rx) received through the online method and process them as per the prescribed guidelines. Connect with the customers via telephonic channel and help them to create the cart as per the given valid Prescription. Digitize the valid prescriptions. Compliance Ensure strong quality checks while processing the prescription orders. Ensure 100% compliance per the SOP of pharmacy. What we are looking for Diploma or Bachelor (D. Pharma or B. Pharma). Current state license to practice pharmacy. 2+ year of relevant experience (pharmacist), ePharmacy experience would be preferred Flexibility to work in rotational shifts & week offs Excellent verbal and written communication skills. Strong customer service abilities. Excellent prescription reading skills. Pharmacists should be able to resolve customer queries through voice channel.

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Chemical Plant Operator Shree Sai Placement

0.0 - 5.0 years

2 - 3 Lacs

Mathura

Work from Office

Operate and monitor chemical plant equipment, maintain process parameters, ensure safety and production standards, handle materials, and coordinate with teams for efficient plant operations. Work Schedule: • Duty hours: 10 hours per day Required Candidate profile B.Tech/Diploma/Polytechnic in Chemical Engg., freshers or experienced, team player with basic process knowledge, safety awareness, good communication, and readiness to work in rotating shifts.

Posted 2 months ago

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