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0 years

0 Lacs

Gurugram, Haryana, India

Remote

Company Description Unizent Technologies Private Limited is a leading system integrator specializing in building and optimizing IT infrastructure for businesses of all sizes. We offer end-to-end IT system integration, including network design, server and storage solutions, cloud integration, and cybersecurity services. Based in Gurugram, we partner with industry leaders like Dell, SonicWall, Cisco, and Ruckus. With a customer-first approach, we deliver tailored solutions that ensure scalability, performance, and security. Role Description This is a full-time hybrid role for a Cyber Security Sales professional. Located in Gurugram, with some work from home flexibility, the role involves managing sales activities, developing and maintaining customer relationships, and driving revenue growth in cybersecurity solutions. Daily tasks include identifying potential clients, conducting market research, preparing sales presentations, and negotiating contracts. The role also requires regular updates on emerging cybersecurity threats and trends to effectively position Unizent's solutions to clients. Qualifications Proficiency in Cybersecurity, Network Security, and Cloud Security Experience in Sales and Account Management Excellent communication and negotiation skills Ability to work both independently and collaboratively in a hybrid work environment Bachelor's degree in Business, Information Technology, or a related field is preferred Previous experience in IT or cybersecurity sales is a plus CTC upto 25LPA

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3.0 years

1 - 2 Lacs

India

On-site

Company Description iTSPIRE is a specialist in IT/ITES solutions and services Offering. which was formed in 2011. with a vision to provide cutting-edge technology to define the great meaning in the field of the Information Technology world. It has offices in Delhi, and Ranchi and undertakes work nationally for a range of clients in both the private and government sectors, We are a solutions-based organization and pride ourselves on problem-solving and assisting our clients in achieving their vision. We offer a wide bouquet of comprehensive services across the value chain. Our approach and Expertise is often a key factor in our ability to produce successful project outcomes. As a specialist in IT Solutions & and services, we work extensively in teams with other organizations on large projects either in a lead role or as a team member depending on a particular client's needs. iTSPIRE is a signatory to the New Innovative Service Protocol and is committed to achieving high-quality service outcomes. Role Description Design and deploy LANs, WANs, and wireless networks, including servers, routers, firewalls, Video Conference, IP PABX, load balancer hubs, switches, UPSs, and other hardware. Configure, test, and maintain LAN/WAN equipment and related services. Identifies, diagnoses, and resolves network problems. Architecting, creating, managing, and maintaining Network, Server, and PC health for clients (as defined by SLA) Managing existing and deploying new system configurations, including Windows Server, Virtualization Systems, Mobile Devices, Mobile Platforms, and Desktops (Windows and MAC) Provide Tier 2 and 3 support for internal and external customers. Provide formal corporate communications on directional changes or changes that will impact existing services. Select and implement security tools, policies, and procedures in conjunction with the company’s security team. Monitor and maintain all levels of network security internally and externally. Create and maintain comprehensive documentation for all implemented networks. Qualifications Previous working experience as a Network Engineer for a minimum of 3 years. Graduate/ Master’s in computer science, Engineering, or similar relevant field Cisco certifications, CCNA, or CCNP. In-depth knowledge of TCP/IP. Hands-on experience with equipment from Dell, Fortinet, SonicWALL, Cisco, Avaya, and Juniper or similar. Excellent organizational and time management skills Analytical, data-driven problem-solving. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Ability to commute/relocate: Brambe, Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (Preferred) Experience: Network support: 1 year (Preferred) Location: Brambe, Ranchi, Jharkhand (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

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0 years

0 Lacs

Kochi, Kerala, India

On-site

Company Description IRZ GLOBAL INDIA PVT LTD specializes in IT infrastructure and cloud solutions, with expertise in SonicWall and Netgear distribution. We provide a wide range of services catering to major network operators, enterprises, and research and educational institutions. Our focus is on delivering comprehensive IT services and solutions that meet the needs of our diverse clientele. Role Description This is a full-time on-site role for a Telemarketer located in Kochi. The Telemarketer will be responsible for making outbound calls to potential clients, scheduling appointments, providing customer service, and generating sales leads. Daily tasks include communicating with prospective clients, explaining products and services, and maintaining detailed records of all interactions. Qualifications Strong Interpersonal and Communication skills Experience in Customer Service and Sales Proficiency in Appointment Scheduling Ability to work independently and as part of a team Basic computer and CRM software skills Relevant experience in telemarketing or a related field is a plus High school diploma or equivalent; further education or a degree is a plus

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0.0 - 1.0 years

0 - 0 Lacs

Brambe, Ranchi, Jharkhand

On-site

Company Description iTSPIRE is a specialist in IT/ITES solutions and services Offering. which was formed in 2011. with a vision to provide cutting-edge technology to define the great meaning in the field of the Information Technology world. It has offices in Delhi, and Ranchi and undertakes work nationally for a range of clients in both the private and government sectors, We are a solutions-based organization and pride ourselves on problem-solving and assisting our clients in achieving their vision. We offer a wide bouquet of comprehensive services across the value chain. Our approach and Expertise is often a key factor in our ability to produce successful project outcomes. As a specialist in IT Solutions & and services, we work extensively in teams with other organizations on large projects either in a lead role or as a team member depending on a particular client's needs. iTSPIRE is a signatory to the New Innovative Service Protocol and is committed to achieving high-quality service outcomes. Role Description Design and deploy LANs, WANs, and wireless networks, including servers, routers, firewalls, Video Conference, IP PABX, load balancer hubs, switches, UPSs, and other hardware. Configure, test, and maintain LAN/WAN equipment and related services. Identifies, diagnoses, and resolves network problems. Architecting, creating, managing, and maintaining Network, Server, and PC health for clients (as defined by SLA) Managing existing and deploying new system configurations, including Windows Server, Virtualization Systems, Mobile Devices, Mobile Platforms, and Desktops (Windows and MAC) Provide Tier 2 and 3 support for internal and external customers. Provide formal corporate communications on directional changes or changes that will impact existing services. Select and implement security tools, policies, and procedures in conjunction with the company’s security team. Monitor and maintain all levels of network security internally and externally. Create and maintain comprehensive documentation for all implemented networks. Qualifications Previous working experience as a Network Engineer for a minimum of 3 years. Graduate/ Master’s in computer science, Engineering, or similar relevant field Cisco certifications, CCNA, or CCNP. In-depth knowledge of TCP/IP. Hands-on experience with equipment from Dell, Fortinet, SonicWALL, Cisco, Avaya, and Juniper or similar. Excellent organizational and time management skills Analytical, data-driven problem-solving. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Ability to commute/relocate: Brambe, Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (Preferred) Experience: Network support: 1 year (Preferred) Location: Brambe, Ranchi, Jharkhand (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

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5.0 - 8.0 years

8 - 12 Lacs

Pune

Remote

Looking engineers for managing and migrating Active Directory and Domain environments, as well as leading VMware infrastructure projects, Windows Server 2012, 2016, 2019, and 2022, Level 2 and Level 3 systems. supporting customers to the US & UK Required Candidate profile NP- 15 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

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1.0 - 3.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

Job Identification Title: Systems Administrator (Night Shift) Division: IT Location: Andheri (East), Mumbai Supervisory Relationships Reports To: Technical Manager Supervises: NA JOB Description We are looking to hire a Systems Administrator to manage, support & troubleshoot our Infrastructure administration Responsibilities: Candidate should have 1 to 3 years of experience in IT Systems and infrastructure management. Contribute to the continuous improvement and build-out of IT process, policies and procedures while maintaining current process & standards. Suggest technologies and processes to improve IT services (Good knowledge of open-source IT tools and network monitoring Systems) Ability to present data and metrics to management and cross-functional peer groups. Able to configure and supervise the entire network across multiple office locations. Experience with firewalls (Sonicwall & Fortigate), Site to Site VPN, network troubleshooting and problem resolution. Hands-on experience with common software (related to Windows, Hardware, Linux,) and hardware. Working experience in installing, configuring, and troubleshooting UNIX /Linux based environments. Basic knowledge on server & desktop security with antivirus and malware protection Basic knowledge on VOIP & EPABX phone Systems Server backup & restore knowledge with Veam & veritas backup. Good knowledge on setting up and maintaining Hyper V Server Advanced knowledge on DHCP, DNS & AD server. Good knowledge on Windows server 2012 R2, 2016, 2022, Windows 10 & Windows 11 Basic knowledge on cloud infrastructure on Azure and private cloud. Experience configuring and maintaining Microsoft domains, including administration of Active Directory and Group Policy Advanced knowledge on Office 365. Basic knowledge on CCTV handling Manage the setup of home offices of employees working remotely. Implements Systems security policy and maintains compliance. Excellent communication and presentation skills Work as an individual contributor Company Profile: (www.infinite-usa.com) Since 1997, Infinite Computing Systems has been delivering custom IT solutions that underline value, quality, and reliability. We offer solutions for customers’ unique needs providing targeted and customized solutions aimed at real business problems. We have helped over 100 customers in Banking, Insurance, Energy, Distribution, Manufacturing, Oil Field, Construction and Government to translate their business challenges into scalable enterprise applications. Our proven engineering model has enabled us to deliver efficient solutions to clients. We serve customers around the world through our local technology centers headquartered in Cedar Rapids, Iowa, with branches in Dallas, Mumbai, and Bangkok. Our comprehensive services include Global Staffing, Microsoft Dynamics 365, Microsoft 365, Office 365, Microsoft Azure, Business Intelligence Solutions using MS Power BI & Custom Application Development using .NET, Mobility Services, Product Development. Our credentials include: Microsoft Gold Application Development Microsoft Gold Application Integration Microsoft Gold Collaboration & Content Microsoft Gold Devops Microsoft Gold Data Analytics Microsoft Silver Small & Midmarket Cloud Solutions Microsoft Silver Datacenter

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0 years

6 - 8 Lacs

India

On-site

Role : IT Manager Exp : 10 Plus Salary : Upto 9 LPA /Yearly Shift : 8 AM to 5 PM (Monday to Saturday & Alternate Saturdays are off) Exp: Look maximum exp. we are looking a senior guy Must have experience in broking firm, Mandatory skill: COLOCATION (on NSE & BSE Exchange) Role: Work with different wide networks like NSE, BSE, MCX, NCDEX. & Managed ODIN, Greeks, trade In- House and other software with RMS activity. Multiple clients have connected from here through Point to Point, LAN & VPN, Internet for online live trading. I am always responsible for providing support to all the users to their computer applications and network related problems & responsible for all the hardware maintenance and software installations. I worked ODIN Manager, CHIEF, & Symphony Admin, client with their Surveillance and Auto Square off client Intraday Position in CTCL Admin. Manage Algo Trading Platform & with RMS activity. Knowledge of all Exchange compliances work Like System Audit, Cyber Security, VAPT, ACR, RBS, Internal Audit, Net worth, Client Funding, Enhanced Supervision, STP GATE Utility, NSE-ENIT Platform, NSE, BSE & MCX vendors collocation Approval for software with compliance activity. Worked on ESXi 5.0 &vCenter 5.0. Cloning, Creation and Management of Virtual Machine. Done P2V & V2V conversion. vMotion and Storage vMotion. Ensured management and troubleshooting of Arbitrage setup with 120 users working in Exchanges NSE (Automated & Manual both), BSE, MCX, ACE & NCDEX Involved in management & troubleshooting of Automated Trading System (ATS) Nest Trader powered by Omnesys Technologies Pvt. Ltd. GETS by GreekSoft Technologies installed at NSE and MCX Co-Locations. Handled configuration of Sonicwall Firewall and Cisco routers. Efficiently handled Installation & maintenance of Server as well as workstations. Managed VLAN creation on Cisco & HP ProCurve switches. Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Work Location: In person

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10.0 years

0 Lacs

Delhi, India

On-site

Exp : 10 + years Salary : Upto 7 lpa Shift : 8 AM to 5 PM (Monday to Saturday & Alternate Saturdays are off) Must have experience in broking firm, Mandatory skill: COLOCATION (on NSE & BSE Exchange) Role: Work with different wide networks like NSE, BSE, MCX, NCDEX. & Managed ODIN, Greeks, trade In- House and other software with RMS activity. Multiple clients have connected from here through Point to Point, LAN & VPN, Internet for online live trading. I am always responsible for providing support to all the users to their computer applications and network related problems & responsible for all the hardware maintenance and software installations. I worked ODIN Manager, CHIEF, & Symphony Admin, client with their Surveillance and Auto Square off client Intraday Position in CTCL Admin. Manage Algo Trading Platform & with RMS activity. Knowledge of all Exchange compliances work Like System Audit, Cyber Security, VAPT, ACR, RBS, Internal Audit, Net worth, Client Funding, Enhanced Supervision, STP GATE Utility, NSE-ENIT Platform, NSE, BSE & MCX vendors collocation Approval for software with compliance activity. • Worked on ESXi 5.0 &vCenter 5.0. Cloning, Creation and Management of Virtual Machine. • Done P2V & V2V conversion. vMotion and Storage vMotion. • Ensured management and troubleshooting of Arbitrage setup with 120 users working in Exchanges NSE (Automated & Manual both), BSE, MCX, ACE & NCDEX • Involved in management & troubleshooting of Automated Trading System (ATS) Nest Trader powered by Omnesys Technologies Pvt. Ltd. GETS by GreekSoft Technologies installed at NSE and MCX Co-Locations. • Handled configuration of Sonicwall Firewall and Cisco routers. • Efficiently handled Installation & maintenance of Server as well as workstations. • Managed VLAN creation on Cisco & HP ProCurve switches. 9993411707 madhavi@white-force.in

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

We are looking for a senior-level Network Support Engineer with over 5 years of experience in managing infrastructure technologies such as servers, firewalls, storage systems, NAS drives, and cloud platforms. Role: Project Controller Experience: 5+ years Budget: 4.5 LPA Key Skills & Experience: Must Have: 5+ years of hands-on experience in network support and infrastructure roles Server operating systems: Windows Server (2012 R2, 2016, 2019, 2022, 2024) Virtualization technologies: VMware, Hyper-V Firewall configuration and management: Sophos, SonicWall, FortiGate Network Attached Storage (NAS): setup, maintenance, troubleshooting Networking protocols and concepts: DNS, DHCP, LAN/WAN, switching, routing, TCP/IP Cloud platforms: AWS, Microsoft Azure, Google Cloud Security best practices: IDS/IPS, SIEM tools, firewall rule base analysis, vulnerability management Strong troubleshooting and problem-solving abilities in infrastructure environments Excellent communication skills (verbal and written) Leadership ability to manage and mentor a team of 3 or more engineers Ability to document technical procedures and create SOPs Project coordination and technical ownership Good to Have: Experience with ITIL-based IT processes (incident, problem, and change management) Exposure to IT audits and compliance checks Knowledge of automation or scripting tools (e.g., PowerShell, Bash) Familiarity with monitoring and performance tools for infrastructure Experience working in customer-facing roles and handling escalations Qualifications: Must Have: Diploma in Hardware and Networking OR B.Sc. in IT or equivalent Good to Have: Certifications in MCSE, CCNA, or VMware Key Responsibilities: Configure, monitor, and troubleshoot server infrastructure and network systems Install, manage, and optimize firewall and security policies across various devices Manage and maintain NAS drives and storage backup solutions Ensure uptime and performance of LAN/WAN and wireless networks Implement and maintain cloud network solutions on AWS, Azure, or GCP Lead a small team of engineers, guide technical operations, and manage escalations Maintain detailed documentation, including network diagrams, asset registers, SOPs, and incident logs Work closely with internal stakeholders and clients to translate business needs into effective technical solutions Contribute to IT audits and ensure best practices in cybersecurity and data protection Continuously explore new technologies for infrastructure improvement and cost optimization Lets connect on LinkedIn - www.linkedin.com/in/aneeshkjain

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8.0 years

0 Lacs

Vishakhapatnam, Andhra Pradesh, India

Remote

Director of Support Services - Vishakpatnam- upto 65 LPA Tech support Director POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Client’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily tickets. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 8+ years’ experience in a technical support, helpdesk, or network support management. 3+ years’ working for a technology service provider, security vendor, or similar business. 2+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.

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710.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Overview We are looking for an experienced and hands-on Information Technology Manager to lead and evolve our IT operations and digital infrastructure. The ideal candidate will be responsible for overseeing all aspects of IT, ensuring security, scalability, uptime, and compliance. This role involves close collaboration with internal teams and leadership to align IT initiatives with business goals, especially in a fast-growing med-tech environment. Key Responsibilities Manage end-to-end IT infrastructure : servers, workstations, cloud systems, LAN/WAN, storage, telephony, and software systems Develop and enforce IT policies, SOPs, and cybersecurity protocols across the organization Lead the planning and implementation of new IT projects including ERP, CRM, network upgrades, and data migration Administer user accounts, permissions, and access rights for secure system operation Oversee IT support functions, ensuring timely issue resolution and end-user satisfaction Ensure business continuity through regular system backups, disaster recovery plans, and risk mitigation Evaluate and integrate emerging technologies to support growth, security, and operational efficiency Manage vendor relationships, procurement, and annual IT budgeting Stay updated on healthcare-specific compliance and IT regulatory requirements (e.g., HIPAA, ISO 27001) Technical Skills Required Operating Systems : Windows Server (2016/2019/2022), Linux distributions (Ubuntu, CentOS) Networking : TCP/IP, DNS, DHCP, VLAN, Firewalls (Fortinet, SonicWall), VPNs, Switches/Routers Cloud Platforms : Microsoft Azure, AWS (basic knowledge), Office 365 Administration IT Security : Endpoint protection, SIEM tools, Antivirus Solutions (Symantec, Bitdefender), Data Loss Prevention (DLP), MFA Database & Systems : SQL Server, MySQL, ERP platforms (SAP, Oracle, or Odoo preferred) Backup & DR Tools : Veeam, Acronis, or similar enterprise-grade backup software DevOps/Automation (Nice to Have) : Knowledge of PowerShell, Ansible, or scripting for task automation Ticketing/Monitoring Tools : Jira, Zabbix, Nagios, or similar Asset & License Management tools Qualifications Bachelors Degree in Information Technology, Computer Science, or a related discipline (Masters preferred) 710 years of progressive experience in IT operations, with at least 3 years in a managerial capacity Relevant certifications such as : CompTIA Network+ / Security+ Microsoft Certified : Azure Administrator Associate / MCSA Cisco Certified Network Associate (CCNA) ITIL Foundation Certification (Preferred) Proven experience in managing enterprise IT infrastructure in manufacturing or healthcare domains is a plus (ref:hirist.tech)

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8.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals. EisnerAmper is looking for a skilled Quality Assurance leader to play a pivotal part in ensuring the delivery of high-quality, reliable, and efficient IT solutions. The Quality Assurance Leader is responsible for overseeing and implementing quality assurance strategies and processes for manual and automated testing for BAU and multiple transformation initiatives. This is an analytical role in a fast-paced environment requiring the ideal candidate to perform effectively both as an individual and as part of a team. This role will require focus ensure completeness of testing of functional and on functional requirements. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry. You will have the flexibility to manage your days in support of our commitment to work/life balance. You will join a culture that has received multiple top “Places to Work” awards. We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions. We understand that embracing our differences is what unites us as a team and strengthens our foundation. Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work. Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts. What Work You Will be Responsible For: Provide remote support of end users' desktops, servers, and networking infrastructures. Helpdesk support of MS Office 365 applications and Azure Interact with end users to troubleshoot general IT issues and security applications. Assist senior engineers on new or existing projects and deployments. Manage client networks, Backups, Firewalls, and Security Project planning and development Documentation of systems and projects System monitoring of client networks and managed services. Software deployments, patches, updates, and reporting Able to work on different schedules throughout the day, including weekends. Basic Qualifications: An Excellent attitude, looking to GROW and work as a team player. 8-10 years of work experience with helpdesk and technical project background Experience with Microsoft Windows Desktop and Server Editions Experience with user creation/management in Active Directory, Entra/AzureAD General knowledge and experience with firewalls, routers, wireless networks, and security Familiar with productivity applications and networking under Microsoft Windows and Mac OS Experience with configuration, installation, and support of desktops Experience with Microsoft Office 365 and Azure Virtualization Experience working with Office 365 Business tenants. A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a +) WatchGuard, Fortinet, SonicWALL, Firewall Experience a PLUS Capable of adapting and learning new technologies quickly The ability to communicate technical ideas in simple terms. A clean-cut appearance for virtual meetings ConnectWise Experience a PLUS Certifications One MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS-500) We strongly believe in a supportive work environment where all our colleagues can succeed. EisnerAmper India is proud to be an Equal Opportunity merit-based employer. We do not discriminate on the basis of caste & religion, disabilities, gender, sexual orientation, age or marital status About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 400 partners across the world. We combine responsiveness with a long- range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. About EisnerAmper India: EisnerAmper (India) Consultants Pvt. Ltd. (“EA India”) is a subsidiary of Eisner Advisory Group LLC (“EA Group”), which practices in an alternative practice structure with EisnerAmper LLP. EA India employees provide advisory services to clients of EA Group and audit services to clients of Eisner Amper LLP and comply with the professional standards applicable to each of EA India, EA Group and EisnerAmper LLP. EA India employees also provide operational services to EA Group and EisnerAmper LLP. The policies and procedures of EA India, including obligations of confidentiality and non-disclosure, apply to all services provided by EA India employees. All applicants are applying to positions for employment with EA India, and not EA Group or EisnerAmper LLP. EA India opened its first office in Mumbai in 2007. Over the years, our India footprint has expanded to include offices in Bangalore and Hyderabad. We are a culturally diverse pool of over 500 professionals supporting our global clientele from a range of startups to Fortune 500 entities. Should you need any accommodations to complete this application please email: indiata@eisneramper.com Preferred Location: Mumbai

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0 years

3 Lacs

Thrissur

Remote

We are seeking a skilled and proactive IT Support Engineer to manage and support our IT infrastructure. This includes server administration, operating system installation, firewall security management, and desktop/laptop support. The ideal candidate will ensure the smooth functioning of IT systems, secure network environments, and timely technical support for end users. Key Responsibilities: Server and OS Support Install, configure, and maintain Windows/Linux servers. Perform routine server backups, patching, and performance tuning. Monitor system health and proactively resolve server-related issues. Implement and maintain virtualization environments (VMware/Hyper-V, etc.). Operating System Installation and Maintenance Install, configure, and troubleshoot Windows/Linux OS on servers and end-user systems. Maintain updated OS versions and apply necessary security patches. Firewall and Network Security Configure and manage firewalls (e.g., Fortinet, SonicWall, Cisco ASA). Monitor firewall logs and implement security rules and policies. Conduct regular security audits and assist in vulnerability assessments. Ensure compliance with organizational IT security protocols. Desktop and Laptop Support Provide technical support for desktops, laptops, printers, and peripherals. Troubleshoot hardware/software issues, application installations, and driver updates. Manage and maintain asset inventory and support documentation. User and Service Support Provide Level 1 & 2 support to internal users, both onsite and remotely. Set up and configure new users, email accounts, and access permissions. Job Type: Full-time Pay: From ₹30,000.00 per month Benefits: Health insurance Leave encashment Life insurance Provident Fund Application Question(s): ARE YOU FROM THRISSUR? DO YOU OWN A VEHICLE? HOW MANY YEARS OF EXPERIENCE YOU HAVE WITH SERVER SUPPORT? Work Location: In person

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0 years

0 Lacs

India

Remote

Job Summary At GEEKS, a Great Place to Work-Certified Managed Service Provider (MSP), we pride ourselves on delivering seamless IT solutions that drive client success while fostering a people-first culture. We believe that when our team thrives, the business thrives — and our GPTW certification is a testament to that commitment. Now, we are seeking a proactive and technically skilled L1 Desktop Support Engineer to join our IT support team. The ideal candidate will be the first point of contact for end users and clients, responsible for providing Level 1 technical assistance across a range of platforms and systems. You will ensure prompt support for hardware, software, and networking issues while following established internal procedures and workflows. Key Responsibilities · Provide first-level support for end-user hardware and software issues across Windows and macOS devices. · Troubleshoot and resolve issues related to VPN connectivity, Fortinet, SonicWall, and other firewalls. · Assist in the configuration and maintenance of on-premises servers, user access, and system resources. · Support and troubleshoot access and configuration issues for Microsoft 365, Google Workspace, and other cloud platforms. · Handle user requests via ticketing systems (e.g., PSA Connectwise) and ensure timely updates and resolutions. · Maintain user accounts, permissions, and group memberships using Active Directory and similar tools. · Provide remote and in-person support to clients and employees to resolve day-to-day IT-related issues. · Escalate complex or unresolved issues to Level 2 or appropriate technical teams, with clear documentation. · Follow internal IT policies, SOPs, and change management protocols. · Support software installations, patches, and system upgrades on client devices. · Assist with printer, scanner, and peripheral troubleshooting and support. · Help in maintaining inventory of IT assets and hardware provisioning. · Contribute to the documentation of support procedures and knowledge base articles. Required Skills & Qualifications: · Strong knowledge of Windows 10/11, macOS, and basic networking concepts. · Exposure to VPN technologies and firewall troubleshooting (Fortinet, SonicWall). · Familiarity with Microsoft 365 Admin Center, Google Workspace Admin Console, and cloud-based productivity tools. · Basic understanding of Active Directory, DNS/DHCP, and file sharing services. · Good communication and interpersonal skills with a customer-first mindset. · Ability to follow structured troubleshooting steps and standard operating procedures. · Basic knowledge of ITIL processes or helpdesk best practices. Soft Skills · Strong analytical and problem-solving abilities · Self-motivated and eager to learn new technologies · Ability to work under pressure and manage time effectively · Excellent written and verbal communication

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6.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

About the Company We are a leading organization in the field of network solutions, dedicated to providing top-notch services and support to our clients. Our mission is to enhance connectivity and security for businesses, fostering a culture of innovation and collaboration. About the Role We are seeking an experienced and proactive Network Technical Specialist to join our IMS team. This role is ideal for someone with deep technical expertise in network design, troubleshooting, and security, as well as hands-on experience with enterprise networking equipment and protocols. The ideal candidate should be capable of supporting high-availability infrastructures and collaborating effectively with cross-functional teams. Responsibilities Design and configure robust networking environments, ensuring adherence to system standards. Plan and implement new network solutions to enhance performance and resilience. Monitor, troubleshoot, and optimize network performance and availability. Investigate and resolve LAN/WAN issues using diagnostic tools and performance data. Enforce and maintain network security policies and access controls. Configure, install, and manage firewalls (Mandatory: Sophos, Fortinet, Palo Alto, Cisco). Support and administer firewall solutions (Fortinet, SonicWall, Juniper, etc.). Collaborate with internal stakeholders and third-party vendors for project implementation. Provide remote technical support to field engineers and end users. Perform network equipment upgrades and manage firmware releases. Configure and support routing, switching, and hosted IP voice services. Maintain accurate network documentation and IP address management. Participate in audits, capacity planning, and infrastructure assessments. Communicate effectively with clients for requirement gathering and support coordination. Qualifications Education: Any Graduate Experience Required: Minimum 6 years Required Skills Mandatory: CCNA Certified or Trained Technical Skills: Cisco Routers & Switches Firewalls: Sophos, Fortinet, Palo Alto, Cisco ASA, SonicWall, Juniper Wireless Routers & Access Points Strong understanding of OSI Model & TCP/IP Protocols: IPSEC, BGP, OSPF, HSRP, NAT, VRRP, HA Firewall rule configurations and security policy enforcement Preferred Skills Strong analytical and problem-solving skills Excellent communication and documentation abilities Ability to manage multiple priorities in a high-pressure environment Team player with a proactive attitude towards continuous learning Pay range and compensation package Details regarding pay range or salary will be discussed during the interview process. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.

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10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Roles and responsibilities- Serves as a subject matter expert for advanced network solutions, including LAN, WAN, data center, cloud, and hybrid environments. Provide consultation, guidance, and support across existing and emerging cloud. Design highly available and resilient cloud infrastructure using proven frameworks and Manage next-gen firewalls and WAF. Designs and configures Azure Network Infrastructure (load balancers, VPN tunnels, ExpressRoute, firewalls, et al.) Performs gap analysis and suggests solutions to drive network infrastructure operations Defines standards and practices for building secure and reliable network components on a public cloud platform. Serves as a trusted technical advisor to Altera customers solving complex Azure infrastructure and networking challenges. Provides escalation-level support for network security issues, as well as partner interconnects troubleshooting. Performs maintenance, upgrades and refreshes by conferring with vendors; developing, testing, evaluating, and installing enhancements on Web Application Firewall and Azure network components. Implement and oversee infrastructure automation and configuration management (Azure Automation, Powershell, Terraform). Educates and mentors product teams and junior engineers in the team. Documents process, platforms, and workflow details, including high- and low-level designs of technical requirements Provides escalation-level support. Works in tandem with a team of architects and engineers to create Azure reference. Subject matter expert leveraging network monitoring with the ability to proactively address issues and make recommendations. Required Experience: Minimum 10 years of experience in Network and Security domain required. Strong experience and knowledge and application of Networking protocols including: Network Function Virtualization (NFV), Routing (EIGRP, OSPF, BGP), LAN Switching (VLAN, VTP, STP, EtherChannel, CoS, wireless), WAN (MPLS, MPLS/VPN,MP BGP), TCP/IP protocol suite, Application Protocols (HTTP, HTTPS, FTP, SMTP, SNMP, SSL ), Network Security Protocols (IPSec VPN, AAA Architecture, TACACS+, RADIUS). Application Load Balancers. Experience in configuring and managing firewalls (Cisco ASA /or Sonicwall / Palo-Alto). Demonstrable experience in Routing and Switching concept (Cisco / Sonicwall Platform). Expert level experience with NGFW like Palo Alto, Cisco FMC/ASA AnyConnect. Good to have experience with Cisco ISE, posturing RADIUS, TACACS. Expert level experience with routing protocols (EIGRP, OSPF, BGP, DMVPN, IPSEC VPN). Experience in designing, implementation, and management of large-scale enterprise network with experience in network security, multi-vendor firewalls such as Checkpoint, Cisco ASA, Cisco Firepower, Fortinet, Sonicwall. Extended experience in network engineering and progressively responsible roles. Extended experience working in a networking environment. Extended experience with network security (Cisco, Palo Alto). Extended WAN and LAN experience. Extended knowledge of advanced network protocols and technologies such as BGP, OSPF, MPLS, VxLAN, SD-WAN, and advanced security protocols. Extended experience with cloud networking (AWS, Azure, etc.) and software-defined networking (SDN) concepts. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field. Network Administration certification (Azure, Google, Amazon) preferred. Relevant certifications such as Cisco Certified Network Professional (CCNP), CompTIA Network+, or equivalent certifications are preferred. Strong consulting and communication skills. Ability to communicate well with internal and external customers. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

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0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards Design and implement new solutions and improve resilience of the current environment Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization. Undertake data network fault investigations in local and wide area environments using information from multiple sources Secure network systems by establishing and enforcing policies, and defining and monitoring access Support and administer firewall environments in line with IT security policy Report network operational status by gathering and prioritizing information and managing projects upgrade data network equipment to the latest stable firmware releases configure routing and switching equipment, hosted IP voice services and firewalls provide remote support to on-site engineers and end users/customers during installation provide remote troubleshooting and fault finding if issues occur upon initial installation undertake capacity management and audit of IP addressing and hosted devices within data centers. liaise with project management teams, third-line engineers and service desk engineers on a regular basis speak to customers via email and phone for initial requirement capture. Candidate should be able to work in a team and resolve network related issues. He should be aware of basic desktop/network support. Candidate should address issues raised in ticketing portal and resolve as per SLA. Basic hands-on experience on SonicWALL and Cisco devices. Strong analytical skills and Solid communication skills Area of Hands-on experience: Network Security IPsec VPN, SSL VPN, GRE Tunnel, AAA Model (RADIUS, TACACS), Access-list, NAT, Cisco Sonicwall NSA Firewall . Routing Static Routing, RIPv1, RIPv2, EIGRP, OSPF, BGPv4, Policy Based Routing (PBR), Route Filtering, Redistribution and VRF. Switching NEXUS-7k,7009,7010,Catalyst 2950,2960,3500,3750,6500 Series Switches, VDC, VSS, VPC,VTP, STP,HSRP, VRRP, Iner-VLAN routing, Trunking, VLANs, Layer 3 Switches, Ether Channel,

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2.5 years

0 Lacs

Delhi

Remote

Overview: Jhpiego is a nonprofit global health leader and Johns Hopkins University affiliate that is saving lives, improving health, and transforming futures. We partner with governments, health experts, and local communities to build the skills and systems that guarantee a healthier future for women and families. Jhpiego translates the best science and practice into moments of care that can mean the difference between life and death for women and families. The moment a woman gives birth; the moment a midwife helps a newborn to breathe. Through our partnerships, we are revolutionizing health care for the world’s most disadvantaged and vulnerable people. In India, Jhpiego works across various states in close collaboration with national and state governments, providing technical assistance in the areas of family planning, maternal and child health, strengthening human resources for health, and non-communicable diseases. These programs are funded by Takeda Pharmaceutical Company Limited, UNICEF, World Health Organization, University of Manitoba, Bill & Melinda Gates Foundation, Children’s Investment Fund Foundation (CIFF), MSD for Mothers, and others. The IT Associate is responsible for providing service desk support to 200+ users, and maintaining the network and server infrastructure. The nature of this work requires an individual who is service-oriented, organized, and who can interact with diverse end-users and technical staff, prioritize tasks, and resolve technical issues. The position report to the Senior IT Officer. Responsibilities: User Support Provide technology L1 support in Delhi and L2 at Location office to staff. Install and manage software, including updates and license compliance. Remedy all issues relating to malware. Verify that Microsoft Windows and Software Updates are installed regularly. Maintain computers including the replacement of parts. Manage & update the Jhpiego Intranet portal. Experience supporting desktops, laptops, and mobile devices. Remote support to India branch offices. Operating support for MAC, Ubuntu, and Windows platforms. Configuring & troubleshooting Office 365. Preventive maintenance and report sharing with IT Manager. Network Manage and Monitor firewalls in Delhi and across India. Maintain network equipment including all switches, wireless access points. Monitor and run diagnostics to ensure that all systems are running smoothly. Maintain network devices including printers and All-in-One Copiers. Maintain and regularly test power backup systems (e.g., UPSs, battery arrays). Provide technical specifications to users across offices in terms of IT procurements. Handling Avaya IP phones in the office. Backup Institute and maintain a rigorous and regular backup system for all end-user computers and servers in the office, ensuring that all computers are backed up at all times. Implement disaster recovery in alignment with Jhpiego business needs and HQ-Baltimore ISTS process and procedures. Compliance Communicate regularly with the Global IT team to ensure that the Country Office is following Jhpiego IT regulations and best practices. Maintain system and configuration change documentation. Follow Jhpiego IT Service Management processes (JIRA) Maintain inventory of IT hardware and software. Any other tasks assigned by the supervisor. Server and Data Center Should have the experience to handle the complete IT infrastructure of an organization including hardware (Laptop, desktops, tablets, servers, printers, etc.), applications, security (gateway, endpoints), power/UPS management, VPN, NAS, SAN, Service desk and vendor/partner coordination. Responsible for maintenance of all IT hardware and software inventory including UPS, Servers, firewall, and other IT assets. Understanding of switches, firewalls (preferably SonicWall), access policies, and usage of reporting utilities present in the network and server operating systems Required Qualifications: A Bachelor’s degree with IT diploma/certification/courses or equivalent knowledge and skills At least 2.5 years and above experience in a similar role. ITIL Foundation Certificate in IT Service Management. Basic knowledge of Microsoft Windows Server 2016/2019, Active Directory, TCP/IP, and Internet connectivity. Basic knowledge of Office 365, MS Azure, Azure AD), Mac OS, Linux, My SQL DB, Ubuntu, and SharePoint will be an advantage for this position. Experience with server hardware from major vendors (Ex: DELL, HP). Sound knowledge of cabling and wiring standards, network technologies such as DHCP, DNS, and PPP, wireless technologies, network protocols & LAN\WAN topologies (includes Ethernet, Remote Access, TCP/IP, and VPN Routing Protocols). Preferred Qualifications: Due to high volume of applications, only shortlisted applicants will receive a response from Jhpiego HR. RECRUITMENT SCAMS & FRAUD WARNING Jhpiego has become aware of scams involving false job offers. Please be advised: Recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on our careers page. Official Jhpiego emails will always arrive from a @Jhpiego.org email address. Please report any suspicious communications to Info@jhpiego.org

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2.5 years

0 Lacs

Delhi, India

Remote

Overview Jhpiego is a nonprofit global health leader and Johns Hopkins University affiliate that is saving lives, improving health, and transforming futures. We partner with governments, health experts, and local communities to build the skills and systems that guarantee a healthier future for women and families. Jhpiego translates the best science and practice into moments of care that can mean the difference between life and death for women and families. The moment a woman gives birth; the moment a midwife helps a newborn to breathe. Through our partnerships, we are revolutionizing health care for the world’s most disadvantaged and vulnerable people. In India, Jhpiego works across various states in close collaboration with national and state governments, providing technical assistance in the areas of family planning, maternal and child health, strengthening human resources for health, and non-communicable diseases. These programs are funded by Takeda Pharmaceutical Company Limited, UNICEF, World Health Organization, University of Manitoba, Bill & Melinda Gates Foundation, Children’s Investment Fund Foundation (CIFF), MSD for Mothers, and others. The IT Associate is responsible for providing service desk support to 200+ users, and maintaining the network and server infrastructure. The nature of this work requires an individual who is service-oriented, organized, and who can interact with diverse end-users and technical staff, prioritize tasks, and resolve technical issues. The position report to the Senior IT Officer. Responsibilities User Support Provide technology L1 support in Delhi and L2 at Location office to staff. Install and manage software, including updates and license compliance. Remedy all issues relating to malware. Verify that Microsoft Windows and Software Updates are installed regularly. Maintain computers including the replacement of parts. Manage & update the Jhpiego Intranet portal. Experience supporting desktops, laptops, and mobile devices. Remote support to India branch offices. Operating support for MAC, Ubuntu, and Windows platforms. Configuring & troubleshooting Office 365. Preventive maintenance and report sharing with IT Manager. Network Manage and Monitor firewalls in Delhi and across India. Maintain network equipment including all switches, wireless access points. Monitor and run diagnostics to ensure that all systems are running smoothly. Maintain network devices including printers and All-in-One Copiers. Maintain and regularly test power backup systems (e.g., UPSs, battery arrays). Provide technical specifications to users across offices in terms of IT procurements. Handling Avaya IP phones in the office. Backup Institute and maintain a rigorous and regular backup system for all end-user computers and servers in the office, ensuring that all computers are backed up at all times. Implement disaster recovery in alignment with Jhpiego business needs and HQ-Baltimore ISTS process and procedures. Compliance Communicate regularly with the Global IT team to ensure that the Country Office is following Jhpiego IT regulations and best practices. Maintain system and configuration change documentation. Follow Jhpiego IT Service Management processes (JIRA) Maintain inventory of IT hardware and software. Any other tasks assigned by the supervisor. Server and Data Center Should have the experience to handle the complete IT infrastructure of an organization including hardware (Laptop, desktops, tablets, servers, printers, etc.), applications, security (gateway, endpoints), power/UPS management, VPN, NAS, SAN, Service desk and vendor/partner coordination. Responsible for maintenance of all IT hardware and software inventory including UPS, Servers, firewall, and other IT assets. Understanding of switches, firewalls (preferably SonicWall), access policies, and usage of reporting utilities present in the network and server operating systems Required Qualifications A Bachelor’s degree with IT diploma/certification/courses or equivalent knowledge and skills At least 2.5 years and above experience in a similar role. ITIL Foundation Certificate in IT Service Management. Basic knowledge of Microsoft Windows Server 2016/2019, Active Directory, TCP/IP, and Internet connectivity. Basic knowledge of Office 365, MS Azure, Azure AD), Mac OS, Linux, My SQL DB, Ubuntu, and SharePoint will be an advantage for this position. Experience with server hardware from major vendors (Ex: DELL, HP). Sound knowledge of cabling and wiring standards, network technologies such as DHCP, DNS, and PPP, wireless technologies, network protocols & LAN\WAN topologies (includes Ethernet, Remote Access, TCP/IP, and VPN Routing Protocols). Preferred Qualifications Due to high volume of applications, only shortlisted applicants will receive a response from Jhpiego HR. RECRUITMENT SCAMS & FRAUD WARNING Jhpiego has become aware of scams involving false job offers. Please be advised: Recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on our careers page. Official Jhpiego emails will always arrive from a @Jhpiego.org email address. Please report any suspicious communications to Info@jhpiego.org

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0.0 - 5.0 years

0 Lacs

Delhi, Delhi

Remote

Overview: Jhpiego is a nonprofit global health leader and Johns Hopkins University affiliate that is saving lives, improving health, and transforming futures. We partner with governments, health experts, and local communities to build the skills and systems that guarantee a healthier future for women and families. Jhpiego translates the best science and practice into moments of care that can mean the difference between life and death for women and families. The moment a woman gives birth; the moment a midwife helps a newborn to breathe. Through our partnerships, we are revolutionizing health care for the world’s most disadvantaged and vulnerable people. In India, Jhpiego works across various states in close collaboration with national and state governments, providing technical assistance in the areas of family planning, maternal and child health, strengthening human resources for health, and non-communicable diseases. These programs are funded by Takeda Pharmaceutical Company Limited, UNICEF, World Health Organization, University of Manitoba, Bill & Melinda Gates Foundation, Children’s Investment Fund Foundation (CIFF), MSD for Mothers, and others. The IT Associate is responsible for providing service desk support to 200+ users, and maintaining the network and server infrastructure. The nature of this work requires an individual who is service-oriented, organized, and who can interact with diverse end-users and technical staff, prioritize tasks, and resolve technical issues. The position report to the Senior IT Officer. Responsibilities: User Support Provide technology L1 support in Delhi and L2 at Location office to staff. Install and manage software, including updates and license compliance. Remedy all issues relating to malware. Verify that Microsoft Windows and Software Updates are installed regularly. Maintain computers including the replacement of parts. Manage & update the Jhpiego Intranet portal. Experience supporting desktops, laptops, and mobile devices. Remote support to India branch offices. Operating support for MAC, Ubuntu, and Windows platforms. Configuring & troubleshooting Office 365. Preventive maintenance and report sharing with IT Manager. Network Manage and Monitor firewalls in Delhi and across India. Maintain network equipment including all switches, wireless access points. Monitor and run diagnostics to ensure that all systems are running smoothly. Maintain network devices including printers and All-in-One Copiers. Maintain and regularly test power backup systems (e.g., UPSs, battery arrays). Provide technical specifications to users across offices in terms of IT procurements. Handling Avaya IP phones in the office. Backup Institute and maintain a rigorous and regular backup system for all end-user computers and servers in the office, ensuring that all computers are backed up at all times. Implement disaster recovery in alignment with Jhpiego business needs and HQ-Baltimore ISTS process and procedures. Compliance Communicate regularly with the Global IT team to ensure that the Country Office is following Jhpiego IT regulations and best practices. Maintain system and configuration change documentation. Follow Jhpiego IT Service Management processes (JIRA) Maintain inventory of IT hardware and software. Any other tasks assigned by the supervisor. Server and Data Center Should have the experience to handle the complete IT infrastructure of an organization including hardware (Laptop, desktops, tablets, servers, printers, etc.), applications, security (gateway, endpoints), power/UPS management, VPN, NAS, SAN, Service desk and vendor/partner coordination. Responsible for maintenance of all IT hardware and software inventory including UPS, Servers, firewall, and other IT assets. Understanding of switches, firewalls (preferably SonicWall), access policies, and usage of reporting utilities present in the network and server operating systems Required Qualifications: A Bachelor’s degree with IT diploma/certification/courses or equivalent knowledge and skills At least 2.5 years and above experience in a similar role. ITIL Foundation Certificate in IT Service Management. Basic knowledge of Microsoft Windows Server 2016/2019, Active Directory, TCP/IP, and Internet connectivity. Basic knowledge of Office 365, MS Azure, Azure AD), Mac OS, Linux, My SQL DB, Ubuntu, and SharePoint will be an advantage for this position. Experience with server hardware from major vendors (Ex: DELL, HP). Sound knowledge of cabling and wiring standards, network technologies such as DHCP, DNS, and PPP, wireless technologies, network protocols & LAN\WAN topologies (includes Ethernet, Remote Access, TCP/IP, and VPN Routing Protocols). Preferred Qualifications: Due to high volume of applications, only shortlisted applicants will receive a response from Jhpiego HR. RECRUITMENT SCAMS & FRAUD WARNING Jhpiego has become aware of scams involving false job offers. Please be advised: Recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on our careers page. Official Jhpiego emails will always arrive from a @Jhpiego.org email address. Please report any suspicious communications to Info@jhpiego.org

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7.0 - 8.0 years

7 - 11 Lacs

Mumbai

Work from Office

As a Network Security Engineer, you are expected to work on Networking products or solutions based on any vendor hardware /vendor operating system software (i.e Vendor agnostic) with little or minimum support including skills like Routers/Switches/ Load balancer. Your role would also involve deploying, managing and implementing networking solutions to address client business requirements. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.Responsibilities: * Assist in troubleshooting and problem solving a wide variety of client IT security related issues (Cisco FTD/Palo Alto/Checkpoint/Fortinet/Azure firewalls, IDS/IPS, VPN, proxy, Bluecoat/Forcepoint/Zscalar Web filtering). * Mentor Tier 1 staff on event handling & response * Manage day to day firewall operations, implementing firewall rule requests, configuration changes. Continually improve upon skills and ability to learn new technologies * Incorporate and follow all change management processes and procedures as outlined by the customer. Participate in security and vulnerability risk assessments of the enterprise firewall environment. * Contribute to L2/L3 SOPs/Runbook/KEDB in keeping process & documentation up to date. * Contribute to request/incident/change management improvement process * Ready to learn new technologies through internal trainings * Prove communication skills * Incorporate and follow all change management processes and procedures as outlined by the customer. * Participate in security and vulnerability risk assessments of the enterprise firewall environment. * Ready to work on 24/7 shifts to support client requirement. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise * Min 7-8 years of industry experience as a Network Security engineering on Design, Implementation and troubleshooting Firewall, load balancers, WAF * Hands-on Experience handling at least 3 Firewall products (PaloAlto, FortiGate, Checkpoint, Cisco, Juniper, Sonicwall etc.) and * Hands on experience with Proxy solutions(Forcepoint, Zscaler etc), IDS/IPS, WAF * Assist in troubleshooting and problem solving a wide variety of client IT security related issues (Cisco FTD/Palo Alto/ firewalls, IDS/IPS, VPN, proxy, Bluecoat/Forcepoint/Zscalar Web filtering). * Experience on firewall rules and data flow traffic in firewalls. * Experience in performing /documenting RCA for major security incidents related to network security products Must have experience interacting with OEMs to fix product/technology related issue * Experience on clustering and high availability. * Experience in configuration and implementation of VPN across various vendor perimeter devices. * Experience in routing technologies. * Skilled in analysing and monitoring network security solutions. * Should possess core understanding of web filtering gateways like BlueCoat, Zscaler or PaloAlto. Preferred technical and professional experience * You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies * Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work * Intuitive individual with an ability to manage change and proven time management * Proven interpersonal skills while contributing to team effort by accomplishing related results as needed * Up-to-date technical knowledge by attending educational workshops, reviewing publications

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5.0 years

0 Lacs

Gujarat, India

On-site

Network Design and Implementation: o Design, implement, and maintain network infrastructure, including Cisco switches, routers, and firewalls. o Configure and deploy PaloAlto and SonicWall firewalls to ensure high security and effective traffic management. o Perform network assessments to ensure system performance and optimization. o Ensure the integration of new technologies and infrastructure components into existing networks. Network Security Management: o Configure and maintain PaloAlto and SonicWall firewalls to ensure secure perimeter protection. o Implement advanced security features such as VPN, IPSec tunnels, and threat prevention policies. o Monitor and mitigate network security risks, conduct vulnerability assessments, and ensure compliance with security protocols. o Troubleshoot and resolve network security issues such as unauthorized access attempts, malware, and denial-of-service attacks. Monitoring and Troubleshooting: o Continuously monitor network performance using relevant tools and technologies. o Troubleshoot network issues and optimize overall performance across both hardware and software. o Collaborate with internal teams to identify, investigate, and resolve network issues in a timely manner. o Provide first-level support for network-related issues. Documentation and Reporting: o Maintain accurate records of network configurations, changes, and incident reports. o Generate reports on network health, security incidents, and performance metrics. o Provide clear and detailed documentation on network infrastructure, procedures, and troubleshooting steps. Role specific competencies Required: 5+ Years of Experience in Network Infrastructure. o Proficiency in configuring and managing Cisco switches and routers (Cisco IOS, Catalyst, Nexus). o Hands-on experience with PaloAlto Firewalls, including configuration, management, and troubleshooting. o Expertise in SonicWall Firewalls configuration, security features, and VPN solutions. o Knowledge of network protocols such as TCP/IP, DNS, DHCP, SNMP, BGP, Azure ExpressRoute and VLANs. o Experience with network monitoring tools (e.g., PRTG, OpManager). o Familiarity with network security best practices, firewalls, VPNs, and intrusion prevention systems. Certifications (Preferred but not required): o Cisco Certified Network Associate (CCNA) or higher. o Palo Alto Networks Certified Network Security Engineer (PCNSE). o SonicWall Certified Security Administrator (SCSA).

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7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Roles & Responsibilities Network Infrastructure Management : Oversee the design, installation, configuration, and maintenance of network equipment, including routers, switches, firewalls, and other related devices. Operational Excellence : Manage the day-to-day operations of the IT infrastructure, ensuring the network is running optimally and all systems are functioning smoothly. Network Monitoring & Optimization : Monitor network performance to proactively identify and resolve issues, ensuring maximum uptime and efficiency. Network Design & Documentation : Create and maintain accurate network diagrams, documentation, and configuration details to support network planning, communication systems, and future upgrades. Network Configuration & Management : Configure and manage critical network components such as access control lists (ACLs), DHCP, IPsec tunnels, VLANs, routing, and switching. MPLS Management : Oversee the configuration, maintenance, and troubleshooting of MPLS technology to ensure reliable and high-performance connectivity. IT Asset & Inventory Management : Maintain accurate records of network infrastructure and IT assets, ensuring efficient management of hardware and software resources. IT Security & Compliance : Develop and enforce IT security policies and procedures to safeguard the network infrastructure and sensitive data. Ensure compliance with relevant industry standards. Documentation & Process Management : Establish and maintain robust documentation processes for network configurations, incidents, and operational procedures. Helpdesk & Service Desk Management : Oversee the management and resolution of support requests through the Helpdesk & Service Desk, ensuring timely and effective responses to technical issues. Team Leadership : Manage and mentor the Helpdesk and Engineer teams, fostering professional growth and promoting a collaborative work Requirements : Experience : At least 7 years of experience in IT management, with a focus on network and server infrastructure. Technical Expertise : Strong hands-on experience with Cisco Routers, Cisco Switches, SonicWALL and Barracuda Firewalls. Network Protocols : In-depth knowledge of routing protocols such as BGP, RIP, IGRP, EIGRP, and related technologies. Network Security : Proven experience in hardening network devices and ensuring robust security measures across the network infrastructure. Problem-Solving Skills : Strong ability to troubleshoot, administer, and optimize network infrastructure, including firewalls, routers, and switches. Leadership : Experience in managing cross-functional teams, including Helpdesk and engineering teams, with an emphasis on coaching, development, and performance improvement. Certifications : Relevant certifications such as Cisco CCNP, CCIE, or similar would be advantageous. Availability : Open to working in a 24/7 environment to ensure network continuity and quick issue resolution when needed. Knowledge of Frameworks : Familiarity with ITIL, ISO27001, and PCI DSS frameworks, ensuring adherence to best practices and regulatory requirements. Language Proficiency : Strong command of English and the ability to communicate effectively with offshore teams and stakeholder (ref:hirist.tech)

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0.0 - 1.0 years

0 - 0 Lacs

Majura Gate, Surat, Gujarat

On-site

Company description Kunal Infotech Leading name in Computer Hardware industry in South Gujarat Region since 1999 twe have tremendously expanded our footprints in sales and services with the vision to carve a distinctive place for our self in the market. We provide unparalleled sales, services and maintenance in the field of computers and Information Technology to our diverse and widespread customer base. As an organization we are well equipped with highly qualified and specialized professionals who have in-depth knowledge of their specific fields, thus providing quick solutions to Our Customer We have been providing sales, service and IT related hardware solution to SME Segment for since last 10 Years including:  Computer hardware and peripherals  Computer Hardware annual maintenance  Peripherals textile designing solution  WAN Connectivity (through Wireless & VPN)  All Kind of logic boards and mother boards  Computer Drives  Hard Disk Drives  Line Printers We are authorized reseller of Principles: Servers: IBM, HP,Dell Networking Equipments: Cisco, D-link, Netgear, Linksys Laptops & Desktop: Lenovo, HP ,Dell Racks: Vall racks Printers: HP, Epson,TVS Software:Microsoft,Symantec Security Solution:Sonicwall,Symantec, Job description Feild Support Engineer Should Attend Problem related to Computer Hardware Like Desktops,Laptops,Servers,Storage,Network,Firewall on Customer Site We Are Also Accepting Application for this profile from Feild Engineer, Desktop Support Engineer,Network Engineer,Feild Support Specialist, Job Types: Full-time, Walk-In Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Shift: Day shift Application Question(s): are you Currently in and around Surat,Gujarat Experience: Network support: 1 year (Required) Comupter Hardware Support: 1 year (Required) Work Location: In person Expected Start Date: 15/07/2025

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20.0 years

0 Lacs

Maharashtra, India

Remote

Role - General Manager – IT Infrastructure, Network & Communications Department: Information Technology Reporting To: CTO Industry Focus: Quick Service Restaurants (QSR) / Food & Beverage (F&B) Experience: 15–20 Years Key Responsibility Areas (KRA): 1. Data Center & Infrastructure Management · Full-stack management of in-house, co-located, and outsourced data centers including power, cooling, racks, structured cabling, and environmental monitoring systems. · Plan, size, and scale compute and storage capacity (SAN/NAS), virtualization clusters (VMware ESXi), and HA failover for critical applications (e.g., SAP ECC/HANA, MS Dynamics). · Define hypervisor configurations, resource pools, clustering, DRS/HA policies, and vMotion strategy. · Implement and test DR strategies using tools like Veeam, Zerto, and Commvault across Tier 3+ DC/DR setups. 2. Core Network & WAN Infrastructure · Architect and manage MPLS/SD-WAN network designs supporting 99.99% uptime across 300+ restaurant and corporate locations. · Deep experience with protocols: BGP, OSPF, EIGRP, VRRP, HSRP, STP, VRF segmentation. · Core device configuration and administration: Cisco Catalyst 3750/4500/9400, Nexus 7K/9K, Juniper EX series, SonicWALL, FortiGate UTM. · Manage L2/L3 switch fabric, trunking (802.1Q), QoS policies, link aggregation (LACP), and redundant routing via HSRP/VRRP. 3. Perimeter Security & Enterprise Firewalling · Define and enforce firewall rulesets (NAT, PAT, ACLs) and policies on SonicWALL, Cisco ASA, FortiGate, and Check Point platforms. · Centralized management and threat detection using UTM appliances and NGFW with Intrusion Detection/Prevention (IDS/IPS). · VPN infrastructure management: IPsec tunnels for site-to-site, SSL VPN for remote access (SonicWALL, Cisco AnyConnect). · Security hardening of router/switch configurations and OS image compliance for patching and version control. 4. Virtualization & Cloud Services · Lead infrastructure-as-a-service (IaaS) strategies on Azure/AWS: VNet design, ExpressRoute/VPN Gateway configuration, NSG/UDR planning. · Migrate workloads from on-prem to cloud (Lift & Shift), implement cloud backup using Azure Backup or AWS Glacier. · VM and containerized environment administration using vSphere, vCenter, Docker (Swarm/K8s optional). · Integrate Active Directory Federation Services (ADFS), Azure AD Connect, SSO/MFA security policies. 5. End-User & Outlet IT Management · Design, configure, and monitor thin client and POS networks with restricted VLAN segmentation and DHCP relay strategies. · Oversee wireless controller and AP deployments (Cisco WLC, Aruba Central), guest network isolation, and 802.1X authentication. · Automate endpoint configuration via SCCM/Intune, monitor compliance, and manage patching across endpoints. · Ensure smooth functioning of retail/outlet technology stack: POS, KDS, kiosks, customer Wi-Fi, and order tablets. 6. Network Monitoring & Fault Management · Deploy and administer monitoring platforms (SolarWinds, PRTG, Nagios) for real-time alerts, link availability, SNMP polling, and NetFlow analysis. · Set up SLA compliance metrics and auto-ticketing via integration with ITSM tools (ServiceNow/FreshService). · Troubleshoot escalated L2/L3 incidents, link flaps, routing loops, high CPU/memory on core devices. · Manage proactive monitoring scripts for packet loss, jitter, throughput, and MTTR reduction. 7 . Policy, Audit & Compliance · Implement and maintain ITGC/ISO27001-aligned infrastructure processes and documentation. · Ensure compliance with PCI-DSS for payment environments, endpoint encryption, NAC enforcement, and log retention. · Prepare documentation for security audits, process SOPs, DR drills, RCA reports, change and patch management logs. 8. Strategic Planning, Budgeting & Optimization · Annual CAPEX/OPEX planning for IT Infrastructure spend with a focus on ROI, scalability, and vendor negotiation. · Design policies for asset lifecycle management, EOL/EOS tracking, and hardware refresh cycles. · Optimize licensing, WAN bandwidth planning, and datacenter power/cooling efficiency metrics (PUE/DCiE). 9. Software Asset Management & Licensing Compliance · End-to-end ownership of software licensing lifecycle: procurement, activation, allocation, renewal, and decommissioning. · Maintain centralized inventory · Ensure compliance with OEM contracts for Microsoft, VMware, Adobe, and security vendors. · Monitor and audit software deployments to prevent unauthorized installations and ensure EULA adherence. · Conduct internal audits and prepare for external vendor audits. · Optimize license usage through metrics (user/device ratio, license utilization reports) to reduce costs. · Managing Mailing solutions. 10. Backup, Archival & Disaster Recovery Management · Design and implement a comprehensive backup and DR strategy for core infrastructure (DC/DR/Cloud). · Manage enterprise backup solutions across virtualized, physical, and cloud instances. · Define RTO/RPO for business-critical applications (e.g., POS, ERP, CRM, AD, File Servers, Email). · Automate snapshot and image-level backups for VMware, Hyper-V, and Azure/AWS workloads. · Enforce data retention and archival policies (tiered storage, cold/archive storage in cloud – Azure Blob, AWS Glacier). · Periodically test backup restoration integrity and DR readiness with scheduled drills. 11. Vendor & ISP Coordination · Handle link provisioning and fault escalation with ISPs: Airtel, Tata Comm, Sify, Vodafone, etc., for ILL/MPLS/PRI/BRI/Local Loop circuits. · Track and enforce SLAs, MTTR, and uptime guarantees across service contracts using regular performance reports and incident RCAs. Certifications (Preferred): · Networking & Security: CCNA, CCNP, Fortinet NSE4, SonicWALL CSSA · Microsoft/Cloud: Microsoft Certified: Azure Solutions Architect, AWS Solutions Architect Associate · Virtualization & Infra: VMware VCP, ITIL v4, PMP (optiona

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