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1.0 years

3 - 5 Lacs

Hyderābād

Remote

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities: Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM’s ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Required Qualifications: 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role. Preferred Qualifications: Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com .

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0.0 - 2.0 years

0 Lacs

Hyderabad, Telangana

Remote

Location: Hyderabad, Telangana Time type: Full time Job level: Senior Associate Job type: Regular Category: Technology Consulting ID: JR113661 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM’s ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Required qualifications 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role. Preferred qualifications Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

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10.0 years

0 Lacs

Visakhapatnam, Andhra Pradesh, India

Remote

POSITION SUMMARY We are seeking a highly skilled and self-driven Senior Network Engineer to take full ownership of our company's network infrastructure. This is a solo contributor role ideal for someone who thrives in an independent setting and is passionate about designing, securing, and managing enterprise-grade networking systems. The ideal candidate will be responsible for ensuring optimal performance, security, and availability of the entire corporate network, including LAN, WAN, wireless, and firewall systems. ESSENTIAL FUNCTIONS Functional Responsibilities: Design, configure, and manage enterprise LAN/WAN infrastructure, including Layer 2/Layer 3 switches and routers. Administer and maintain enterprise-grade firewalls (e.g., SonicWall, Sophos, WatchGuard). Implement and support dynamic routing protocols (OSPF, BGP, EIGRP) and Layer 2 technologies (VLANs, STP, EtherChannel). Plan, deploy, and optimize enterprise wireless solutions (Cisco, Aruba, Meraki, Ruckus). Monitor and optimize network performance; conduct regular capacity planning and performance tuning. Lead network incident response, root cause analysis, and implementation of preventive measures. Perform regular security audits and enforce best practices in network security. Deploy and manage VPNs (IPSec, SSL) and remote access solutions. Utilize tools like Wireshark, SolarWinds, PRTG for diagnostics and performance monitoring. Maintain comprehensive network documentation, including diagrams and device configurations. Collaborate with IT and cybersecurity teams to ensure compliance and system hardening. Manage network expansions, upgrades, and migration projects. Provide on-call support and manage escalations for critical network issues. SKILLS & ABILITIES Education & Experience: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). 7–10 years of experience in a hands-on network engineering role, preferably in a mid-to-large scale enterprise. Expert knowledge of Layer 2/3 networking, routing/switching, and firewall management. Proficiency with CLI-based management of Cisco or similar network devices. Solid experience with enterprise Wi-Fi planning, implementation, and troubleshooting. Familiarity with network monitoring and analysis tools (e.g., PRTG, SolarWinds, Wireshark). Strong documentation and communication skills. Preferred Certifications: CCNA (required), CCNP, ITIL Foundation (optional but beneficial). Show more Show less

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15.0 years

0 Lacs

Visakhapatnam, Andhra Pradesh, India

Remote

Hiring Alert: Director of Support Services (India) | Pro-Vigil Inc 📍 Location: Visakhapatnam 🕒 Shift: 6:00pm IST - 3:00am IST (9-hour shifts) 🗓️ Days: 5 days a week (Work From Office) Director of Support Services (India) POSITION DETAILS Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Director of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent end-to-end customer experience by ensuring proper design, onboarding, and resolving customer issues. In this role, you are accountable for supervising your teams and ensuring quality customer experience and accurate and timely resolutions. You will be empowered to leverage Pro-Vigil’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. You will guide your teams to work with internal stakeholders to improve delivery and quality. In addition to this role, will be expected to identify management and team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising the teams and management responsible for resolving daily tickets. Oversee the day-to-day Site Design and Enablement operations, supervising the teams and management responsible for resolving daily tickets and work queues. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 15+ years’ experience in a technical support, helpdesk, or network support management. 5+ years’ working for a technology service provider, security vendor, or similar business. 5+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. About Pro-Vigil: With over 30 years of experience, Pro-Vigil is a leader in surveillance and vigilance solutions. Headquartered in San Antonio, Texas, we serve over 2000 clients globally, with a strong presence in India and US. Our innovative technology, combined with customer-centric solutions, empowers businesses with smarter decisions and enhanced visibility. Interested? Send your resume to: Prasannakumar.kagitha@pro-vigil.com Show more Show less

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4.0 - 9.0 years

7 - 9 Lacs

Chandigarh

Work from Office

DETAILED JOB DESCRIPTION Organization: Alaric Ventures Location: Bestech Towers (Mohali) Position: NOC Technician Experience: 4 to 9 Years Position Overview: A leading Managed Services Provider (MSP) based in the USA, dedicated to delivering top-notch IT solutions and support to our clients. We seek a highly skilled and motivated NOC Technician to join our team. This role offers the opportunity to work remotely and be an integral part of our Network Operations Center (NOC) Team, ensuring the seamless operation and management of our clients' IT infrastructure. We want to hear from you if you have a passion for technology and a commitment to excellence! Key Responsibilities: Conduct proactive monitoring and analysis to identify potential issues. Respond to network issues and troubleshoot connectivity problems. Interact with vendors to troubleshoot and resolve ISP issues. Monitor the Auvik dashboard and respond to alerts. Monitor the SentinelOne dashboard and respond to alerts. Monitor security dashboards and respond to alerts. Perform routine server maintenance and updates. (Not Primary but if candidate has the knowledge, it will be great) Perform routine firewall maintenance and updates, Fortinet and Sonicwall Manage and maintain user accounts in AD and Azure AD. (Not Primary but if candidate has the knowledge, it will be great) Collaborate with team members to implement network upgrades and enhancements. Maintain accurate and detailed documentation of incidents, resolutions, and system changes within our ticketing system. Qualifications: 4 years of experience in NOC role. 4 years of experience with: Troubleshooting and resolving network connectivity issues. Maintaining and troubleshooting Microsoft Server OS (Not Primary but if candidate has the knowledge, it will be great) Monitoring network security. Utilizing network monitoring tools such as Auvik and SentinelOne. Performing routine server and firewall maintenance. Managing user accounts in AD and Azure AD. (Not Primary but if candidate has the knowledge, it will be great) Excellent English language communication skills, both oral and written. Ability to work independently and manage time effectively in a remote working environment. If you are ready to take your career to the next level, apply now to become part of our dynamic team. Let's work together to deliver exceptional network solutions! Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs.

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

We're Hiring: Network & Security Administrator (Mid-Level) Location: Mumbai – Lower Parel | Full-Time | ₹10 LPA Joining: Immediate or within 15 days Sanchar Talent, a trusted recruitment partner, is hiring for a leading client in the fintech space. Key Responsibilities: Configure and manage routers, switches, firewalls (Palo Alto, SonicWall, AWS) Enforce network segmentation, security policies, and access control Handle SOC alerts, WAF configurations, and cloud security groups Respond to incidents and ensure compliance with industry standards Requirements: 4–5 years of experience in network and security administration Strong knowledge of firewalls and security frameworks Certifications like CCNA Security, Security+, or PCNSA are preferred To apply, send your CV to 8800714533 Show more Show less

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1.0 - 5.0 years

9 - 10 Lacs

Mumbai

Work from Office

Its fun to work in a company where people truly BELIEVE in what theyre doing! Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world s largest technology distributor with operations in 64 countries and more than 35,000 associates. Position Summary: Sound Knowledge of Firewall Security domain preferably of Fortinet, Palo Alto, Trend Micro, SonicWALL Product knowledge, Funnel Management, end to end Order Execution Extensive Channel experience in managing the Mumbai Large IT System Integration Chanel partners with revenues greater than INR 50 CR Account Management Experience Ability to and Experience in managing High Volume Transactions Hardworking, Dedication, Accountability, Ownership and Responsibility Working knowledge of Ms Excel 3-5 years Work Experience What you bring to the role: Established and productive professional individual contributor. Works independently with general supervision. Problems faced are difficult and may be complex. May influence others within the job area through explanation of facts, policies and practices. Works on moderate to complex projects. Uses company standard policies and procedures to resolve a variety of issues. Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy. General proficiency with various tools, systems, and procedures required to accomplish the job. May need to consult with Senior/Specialist staff members on some technical issues. A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience. *This is not a complete listing of the job duties. It s a representation of the things you will be doing, and you may not perform all of these duties.

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0.0 - 1.0 years

0 Lacs

Kochi, Kerala

On-site

Job Title: IT Inside Sales Executive Company: Aegistime Solutions Pvt Ltd Location: Kochi, Kerala Job Type: Full-time Products You Will Work With: Cisco, Fortinet, Sophos, SonicWall, Ruckus, Aruba, TP-Link, D-Link,Microsoft (Licensing, Office 365), QNAP, Synology (NAS & Storage Solutions),Servers, Firewalls, Wi-Fi Solutions, and Cybersecurity Products Salary & Benefits: ₹15,000 to ₹25,000 per month (based on experience & performance) Attractive sales incentives Yearly performance bonus Co-operative gifts and team rewards Job Responsibilities: Engage with potential clients through calls, emails, and online meetings Explain IT and cybersecurity solutions to prospects in a simple and convincing manner Follow up on leads and convert them into sales Maintain customer relationships and build a sales pipeline Work closely with the technical and marketing teams for lead nurturing Requirements: 6 months to 1 year experience in IT inside sales or a related sales role Willingness to learn about IT and cybersecurity solutions Good communication skills in English and Malayalam Basic computer knowledge (Excel, email, and CRM tools preferred) Positive attitude and target-driven approach Why Join Us? At Aegistime Solutions, we offer a friendly and growth-focused environment. Whether you're building your foundation or stepping up your career, you'll receive the right support to succeed in the fast-growing IT and cybersecurity space. Apply Now: Send your resume to info@aegistime.com Visit us: www.aegistime.com Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person Speak with the employer +91 9072333050

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2.0 years

0 - 0 Lacs

Kumaragam

Remote

Key Skills:- Experience in Windows 2012 Server & 2016,2019,2022. Hands on Experience in WinHMS or Any Hotel Management Software Hands on Experience in Firewall Preferably SonicWALL or any Other brand Fortinet or Cisco, Sophos etc. Hands on Experience in Office 365 Installation. Hands on experience on Microsoft Teams, OneDrive, SharePoint Troubleshooting. Hands on Experience on Wi-Fi LAN/WAN Network troubleshooting Hands on Experience on ISP Coordination and interacting with Internet Service Providers. Hands on Experience with Remote Desktop Connection configurations Hands on Experience with VPN Setup. Installation and Troubleshooting of VPN clients. Hands on Experience on CCTV & DVR & Backups. Software Installing, Configuring and Maintaining Troubleshooting Hardware and Software Problem Troubleshooting LAN, Desktop and Accessories Performing Data recovery in Windows Troubleshooting Printer Related Issues Backup & Restore Servers Technical Skills: OS installation: Win XP, Win Server 2008, 2012,2016 Win Vista, Windows 7,8,10,11. Assembling, hardware upgradation and troubleshooting Windows maintenance, dual booting, Disk Management, partitions upgrade & update the windows. Office 365 Installation OneDrive SharePoint, Microsoft Teams Installation & Troubleshooting MS outlook configuration, Outlook backup & restore and troubleshooting. Printer installation and troubleshooting & Scanner configuration & troubleshooting. Antivirus update & virus protection and Firewall Troubleshooting of hardware and Software TCP/IP Configuration, Smooth running internet, Maintenance Communicating with clients Creation and Management of Domain users and groups Creation and Management of Group Policies (Users & Computers) Troubleshooting problems to ensure minimum downtime & maximum availability of network. Designing and implementing disk quotas on user and group basis Networking Support Skills: TCP/IP Configuration, Internet Maintenance and Networking, Map drive, Data sharing and Wireless Networking, Networking in Domain environment Basic Networking, peer to peer, sharing folder, sharing devices. Networking in Domain environment, & troubleshooting Hardware Installation, Maintenance & troubleshooting Cabling, patching, and LAN troubleshooting Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Provident Fund Shift: Day shift Evening shift Work Days: Monday to Friday Weekend availability Experience: total work: 2 years (Preferred) Work Location: In person

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0 years

0 - 0 Lacs

Delhi

Remote

Fresher Do not APPLY Expert in Firewall & Server MCSE +CCNA (Course MUST Required) Windows Server OS Installation Experience Server Files & Folder Permission Server Troubleshooting Firewall Sophos/Sonicwall - VPN Creation, Policy Creation Cisco Switch, Wifi Access Point, Networking Desktop/laptop H/W / MAC Troubleshooting Windows Installation/ Troubleshooting Outlook/Thunderbird or email client configuration Local as well as Network Printer Installation Remote Support Cable Punching Domain Knowledge IP address Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 25/06/2025

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35.0 years

0 Lacs

Surat, Gujarat, India

On-site

Job Title : Information Technology (IT) Network Engineer Experience : 35 Years Qualification : BCA / MCA / B.E / M.E / B.Sc / M.Sc in IT or Computer Science Industry Type : IT Services / System Integration / Infrastructure Support Job Type : Full-time Job Summary We are seeking an experienced IT Network Engineer to manage and support enterprise-level hardware systems, network infrastructure, and IT security tools. The role involves maintaining desktops, laptops, servers, and ensuring robust network connectivity, including troubleshooting and configuring various IT infrastructure components. Key Responsibilities Troubleshoot and maintain desktops, laptops, and workstations across departments. Administer and support LAN/WAN network configurations and performance. Manage and monitor IT infrastructure, including servers, network devices, and firewalls. Configure and maintain Domain Controllers, Web Servers, and Firewall systems. Install, maintain, and troubleshoot Microsoft Windows 7, 10, and related system software. Perform system administration tasks on Exchange Servers and Anti-virus servers. Configure and support logical networking for client-server and peer-to-peer environments. Ensure system security through patching, firewall monitoring, and antivirus management. Maintain and support access control systems and CCTV surveillance networks. Provide hands-on support for Microsoft Office Suite and productivity tools. Collaborate with cross-functional teams to resolve technical issues and ensure uptime. Required Skillsets Strong knowledge of Windows OS (Windows 7/10), Active Directory, and Group Policies Proficiency in configuring and troubleshooting LAN/WAN networks Experience with server configuration (Windows Server, Web Server, Mail Server) Familiarity with firewall administration (e.g., SonicWall, FortiGate, Sophos) Hands-on experience with Exchange Server, DNS, DHCP, and Anti-virus systems Working knowledge of hardware (desktops, laptops, workstations) maintenance Understanding of network protocols (TCP/IP, DNS, DHCP) Experience with IT security practices and data protection methods Familiarity with access control and CCTV system setup and maintenance Good communication skills and a customer-oriented mindset (ref:hirist.tech) Show more Show less

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3.0 - 5.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates. Position Summary: Sound Knowledge of Firewall Security domain preferably of Fortinet, Palo Alto, Trend Micro, SonicWALL Product knowledge, Funnel Management, end to end Order Execution Extensive Channel experience in managing the Mumbai Large IT System Integration Chanel partners with revenues greater than INR 50 CR Account Management Experience Ability to and Experience in managing High Volume Transactions Hardworking, Dedication, Accountability, Ownership and Responsibility Working knowledge of Ms Excel 3-5 years Work Experience What you bring to the role: Established and productive professional individual contributor. Works independently with general supervision. Problems faced are difficult and may be complex. May influence others within the job area through explanation of facts, policies and practices. Works on moderate to complex projects. Uses company standard policies and procedures to resolve a variety of issues. Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy. General proficiency with various tools, systems, and procedures required to accomplish the job. May need to consult with Senior/Specialist staff members on some technical issues. A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience. This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties. Show more Show less

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5.0 years

0 - 0 Lacs

Delhi

Remote

Position Overview: We are seeking a highly skilled and experienced IT Administrator (Manager or Assistant Manager) with a strong background in Linux and Windows server administration , specifically within a BPO or Contact Center environment . The ideal candidate will have hands-on experience with dialers like Exotel (Drishti), C-Zentrix , or similar systems, and must be capable of troubleshooting complex IT issues, handling high-pressure situations, and managing transition projects such as cloud migration and multi-location IT infrastructure setup . Key Responsibilities: Infrastructure & Systems: Administer, manage, and monitor Linux (Ubuntu/CentOS/RHEL) and Windows Servers (2012/2016/2019) . Set up and manage multi-location server networks, VPNs, and data synchronization across branches. Plan and lead cloud transition (AWS, Azure, or equivalent), including hybrid environments if needed. Dialer & Voice Infrastructure: Install, configure, and support dialer systems like Exotel (Drishti), C-Zentrix, Ameyo , etc. Troubleshoot dialer issues, call drops, SIP trunking, and agent login problems in real time. Ensure high uptime and QoS for voice systems. IT Strategy & Transition: Lead IT transition strategy including cloud migration, centralized monitoring, disaster recovery, and scalability for future growth. Evaluate and implement technologies for remote work, call routing, virtual desktops , etc. Support & Maintenance: Manage incident response, root cause analysis, and preventive maintenance for hardware and software. Ensure data backups, DR plans, patch management, and security audits are implemented. Team & Vendor Management: Guide and mentor IT support staff or junior admins. Liaise with vendors for AMC, software licenses, dialer issues, internet failovers, etc. Required Skills & Experience: 5+ years of experience in IT Admin/Manager roles, with at least 2–3 years in BPO/Contact Center setups . Strong working knowledge of Linux and Windows OS , Active Directory, DNS, DHCP, File Servers. Proven experience with dialers like Exotel, Drishti, Ameyo, or C-Zentrix is mandatory . Hands-on experience with cloud platforms (AWS/Azure/GCP) and hybrid setups is highly preferred . Experience setting up and supporting multi-location or branch-level IT infrastructure . Strong troubleshooting abilities, especially in stressful or critical downtime situations . Understanding of network security, firewalls (e.g., Fortinet, SonicWall), switches, and routers . Basic scripting or automation knowledge (PowerShell, Bash) is a plus. Soft Skills: Strong communication skills to coordinate with operations and cross-functional teams. Excellent problem-solving mindset with an ability to thrive under pressure . Ability to manage multiple tasks and priorities simultaneously. Qualifications: Bachelor’s degree in Computer Science, IT, or related field. Certifications like RHCE, MCSE, CCNA, AWS/Azure Solutions Architect are a strong advantage. Interested Candidate can apply on nancy@atiyahealthcare.com OR Send message on 9773743345 Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹90,000.00 per month Schedule: Day shift Work Location: In person

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5.0 years

0 Lacs

Ahmedabad, Gujarat, India

Remote

Job Title: Hardware cum Software Support Executive (with Firewall Knowledge) Company: Ambit Tax and Accounting Services LLP Location: [City, India] – Onsite-Ahmedabad Employment Type: Full-time Working Hours: India & US Overlap (as needed) About Ambit Tax and Accounting Services LLP Ambit provides remote accounting, bookkeeping, payroll, and tax return preparation services for CPA firms and businesses in the United States. With our operations heavily reliant on secure IT infrastructure, we are expanding our internal support team with a technically skilled professional who can manage systems and security. Role Overview We are looking for a reliable Hardware cum Software Support Executive with hands-on experience in supporting IT systems and strong working knowledge of firewall configuration and monitoring . The candidate will ensure seamless day-to-day operations and safeguard our internal IT environment from security threats. Key Responsibilities Provide technical support for desktops, laptops, printers, and office peripherals. Install, update, and maintain software including Microsoft Office, antivirus, and accounting tools. Configure, monitor, and troubleshoot firewalls (e.g., Watchguard, FortiGate, SonicWall, pfSense) to maintain secure access and compliance. Manage user accounts, email configurations, and access permissions. Monitor LAN/WAN connectivity and coordinate with ISPs and external vendors. Set up secure VPNs, remote access tools (RDP, TeamViewer, AnyDesk) for offshore teams. Maintain IT inventory, perform system backups, and track security updates. Ensure adherence to internal data protection and cybersecurity protocols. Required Skills & Experience 3–5 years of experience in IT support roles. Strong knowledge of Windows OS, networking, and endpoint security. Hands-on experience with firewall configuration and management. Ability to work independently and resolve technical issues quickly. Good communication and documentation skills. Preferred Qualifications Certification in CCNA, Network+, or firewall-specific credentials (Fortinet NSE, etc.) is a plus. Exposure to IT environments supporting accounting or BPO services is preferred. Why Work with Ambit? Opportunity to be part of a fast-growing offshore accounting firm with a global footprint. Work on secure, enterprise-grade infrastructure. Collaborative work culture with learning and growth opportunities. Show more Show less

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2.0 years

0 Lacs

South Delhi, Delhi, India

Remote

Salient essential points— joining asap 1. Educational Qualification: (BSc, BTech, Diploma Govt) 2. Desktop Knowledge: (Outlook Fundamentals, OS related issue ) 3 Some Server Knowledge Server- 2016, 2019, 2021, OS, AD, DHCP, DNS, 4 M O365 admin, G-suite, Teams, VC fundamentals 5. Knowledge of Any UTM/Firewall (Sonicwall, Sophos, Fortinet) 6. Should have worked with Backup Solutions (Desireable) 7. Should have worked with Anti Virus, patches 8. Training /Knowledge of Microsoft certification is preferable 9 Communication Skill Excellent (R/W/S English) 10. Work Experience 2-4 + years Responsibilities Job location in south Delhi- Green park Extn. on Yellow line ITIL Based Service Delivery L2 Level trouble shooting and administration Networking management, monitoring, Installation, maintenance and trouble shooting of Firewall applications Email security / network security applications LAN/ WAN/SAN configurations and design Desktop trouble shooting will be expected to interact with Sr people – so attitude and demeanor has to be mature, professional , sensible and proactive will attend to server, mail and desktop related calls managing and setting up remote meetings, management of CCTV constant upgradation of knowledge thru inhouse and internet resources SALARY: starting at 4 LPA or better Qualifications Relevant working experience for 2-4yrs Bachelor's degree in engineering, computer science, or related field, or three yrs Sc Diploma with additional hardware networking training Knowledge and hands on experience on hardware fundamentals , Windows Server, Active Directory, Group Policy, Basic Knowledge of Networking should have understanding of Router, Switch, UTM (Fortinet, Sophos or other UTM ) Good hands on experience/ knowledge on Desktop Fundamentals , Outlook, O365, G Suite English Communication Spoken/ written should be good CCNA/ MSCE Training essential- certification preferred Ideally prefer permanent residents of Delhi – else should be staying in South/ Central Delhi or at close distance to the Yellow Metro line The company COMPUTER WARE (INDIA) PVT. LTD., New Delhi An IT- Enterprise and Systems Integration company fulfilling all IT needs of a customer- IT Products, services, support, Manage-IT, specialized application development… Statutory Requirements by Government of India Friendly co-operative team environment Based in reasonably well appointed & well connected office in South Delhi Business partners/ VAR for IBM, HP, DELL, Samsung, Lenovo, Logitech, Pexip, ManageEngine, Sophos, Sunbird among others More information on www.computerware.in Show more Show less

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5.0 - 8.0 years

0 Lacs

Panvel, Maharashtra, India

On-site

Location : Panvel or Chennai Job Scope: Team Member Security L2 will be expected to work in a multi-vendor network security infrastructure, specifically in a Data Center infrastructure environment. The ideal candidate should have proficiency in managing the runtime environment of Data Center security infrastructure. Candidate should be able to implement and support at least three of the following technologies: Firewall (Checkpoint, Fortinet, Palo Alto, Cisco, Sonicwall etc.) WAF/WAAP (Radware, F5) LB (Radware, F5) Job Responsibilities: Manage the runtime environment of Data Center security infrastructures, including Firewalls, IDS/IPS, AV, Patch Management, and WAF. Configure Firewall/IPS rules and policies management. Configure NAT/PAT, IPsec, and SSL VPN. Backup configurations of security devices. Update IPS signatures as guided by Security L3, block unwanted traffic, and perform Antivirus and patch updates. Manage the day-to-day runtime of security infrastructure. Support the Problem and Change Management processes. Troubleshoot and resolve issues, and execute regular changes to security infrastructure. Monitor the health and alerts for security devices. Follow and adhere to Yotta’s policy statements (e.g., QMS/EMS/OHS/ISMS/PIMS/ITSM). Undertake applicable training as communicated periodically. Participate in the risk assessment process and contribute to achieving departmental and management system objectives. Assist in maintaining PIMS controls throughout the personal data lifecycle. Must-Have Skills: Good hands-on experience with perimeter firewalls (Checkpoint, Cisco ASA/Firepower, Fortinet, Palo Alto, etc.). Experience with IDS/IPS, DDoS, and WAF technologies. Experience in IPsec Site-to-Site/Client-to-Site and SSL VPN configuration and troubleshooting. Experience with antivirus technologies such as Symantec, McAfee, TrendMicro, etc. Strong understanding of networking (LAN, WAN, routing, switching, etc.). Knowledge of routing protocols (RIP, EIGRP, OSPF, MPLS, BGP). Conceptual knowledge of cloud security. Awareness of Environmental, Health and Safety, Energy, Information Security, Quality, Service Management, Business Continuity, and other management systems of the organization. Good-to-Have Skills: Cloud security. VA/PT and security hardening. Strategic planning and management capabilities. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations. A formal security industry accreditation would be an advantage (e.g., CISSP, CISM, CEH, SABSA SCF, etc.). Awareness of Environmental, Health and Safety, Energy, Information Security, Quality, Service Management, Business Continuity, and other management systems of the organization. Behavioral Attributes: Action orientation and accountability. Skillful conversation. Creativity and problem-solving. Business acumen. Ability to deal with ambiguity. Learning on the fly. Building trust. Customer focus. Intellectual horsepower. Prioritizing, planning, and organizing. Process-quality excellence. Listening, sensing, and observing. Building collaborative relationships. Qualification and Experience: Relevant bachelor’s degree. Minimum 5-8 years of experience in enterprise IT security and Data Center environments. CCNA/CCSA, SANS, or any other relevant network security certification. Show more Show less

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5.0 - 6.0 years

7 - 11 Lacs

Bengaluru

Work from Office

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization enterprise, government agencies and SMBs around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . We are seeking a skilled Salesforce Administrator with a passion for technology to manage, optimize, and expand our Salesforce environment. The ideal candidate will have experience supporting multi-department Salesforce orgs, strong stakeholder engagement skills, and an interest in AI automation and analytics. The Salesforce Administrator will collaborate across teams to drive efficiency, maintain data integrity, and support AI efforts. This role will play a key part in driving adoption, improving productivity, and launching the new Salesforce Platform (Einstein 1), Data Cloud, and Agentforce capabilities. Key Responsibilities Manage user accounts, roles, profiles, permissions, and licenses across Sales, Marketing, and Support Maintain and optimize page layouts, record types, automation rules, flows, and validation rules Handle data imports, exports, cleansing, and deduplication using tools like Data Loader or Data Import Wizard Maintain system security, permissions, roles, and access controls to safeguard sensitive data Develop custom reports and dashboards for indirect sales visibility Support Salesforce integrations with marketing automation platforms Maintain campaign structures, lead routing, and engagement tracking Provide visibility into support cases and trends for sales and account management Experience with or knowledge of APEX Classes, Triggers, Batch APEX, and SOQL Collaborate with stakeholders to prepare for the adoption of Salesforce AI Agents, including data readiness and workflow improvements Implement and optimize Flows, Einstein features, and predictive analytics to drive smarter operations Support customer service environment using chat and/or messaging platforms Support implementing Knowledge Articles Train end users, create documentation, and promote Salesforce best practices to drive adoption across departments Enforce data security, backup procedures, and role-based access control in line with company and regulatory requirements Required Qualifications 5+ years of experience as a Salesforce Administrator in a multi-departmental environment Salesforce Certified Administrator (required); Advanced Admin, Platform App Builder, or Sales Cloud certifications (preferred) Strong understanding of Salesforce Sales Cloud, Service Cloud, and Experience Cloud (PRM a plus) Experience supporting partner sales/channel sales workflows and data Familiarity with Salesforce Flow, Process Builder, and declarative automation Experience working cross-functionally with Marketing, Sales, and technical teams Interest or exposure to AI-powered CRM features (Einstein, GPT, etc.) is a strong plus Excellent communication and stakeholder management skills Experience with Salesforce integrations (APIs, middleware, marketing tools) Knowledge of Salesforce Lightning App Builder and Experience Cloud site setup Familiarity with security frameworks and governance in Salesforce Experience working in a channel-led or partner-based business model #LI-NR5 #LI-Bangalore SonicWall is an equal opportunity employer. We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries. Applicant Privacy Notice

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0.0 - 6.0 years

0 - 0 Lacs

Chandigarh

Remote

Job Title: Network Engineer Experience Required: 3 to 6 Years Department: IT Infrastructure / Network Operations Location: Chandigarh Job Summary: We are looking for a skilled and proactive Network Engineer with 3–6 years of hands-on experience in managing enterprise firewalls and implementing network infrastructure across multiple office or branch sites. The ideal candidate will be responsible for configuring and maintaining secure and scalable networks, ensuring smooth connectivity between headquarters, data centers, and remote offices. Key Responsibilities Firewall Management: Configure, manage, and monitor firewalls (Fortinet, Cisco ASA, Palo Alto, or similar). Create and maintain firewall policies, VPN tunnels, port forwarding, and NAT rules. Perform regular audits of firewall logs and respond to potential threats or alerts. Manage site-to-site and remote access VPNs securely and efficiently. Site Network Setup & Maintenance: Design, deploy, and maintain network infrastructure for multiple office or branch locations. Configure routers, switches, access points, and network cabling across sites. Set up and manage inter-office connectivity, including leased lines, MPLS, or SD-WAN. Ensure uptime and performance of WAN/LAN and wireless networks across sites. Conduct periodic site visits for troubleshooting, audits, or upgrades (if required). Network Administration & Support: Monitor network health using tools like PRTG, SolarWinds, or similar. Troubleshoot connectivity, hardware, and configuration issues promptly. Maintain network documentation: IP plans, topology diagrams, and configuration backups. Collaborate with vendors and service providers for hardware installation or link issues. Ensure compliance with IT policies, security standards, and data protection protocols. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 2–6 years of experience in network engineering, especially in multi-site environments. Hands-on experience with enterprise firewalls (Fortinet, Cisco ASA, SonicWall, etc.). Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing (BGP, OSPF), and NAT. Experience with site-to-site VPNs, MPLS, and remote access configurations. Proficiency in LAN/WAN setup, switch/router configuration, and wireless networks. Preferred Certifications: Fortinet NSE 4 or above Cisco CCNA / CCNP CompTIA Network+ Any SD-WAN or VPN-specific certification (optional but preferred) Other Requirements: Willingness to travel occasionally to branch offices or data centers (if needed). Ability to work under pressure and handle critical incidents independently. Good documentation and communication skills. Strong analytical and problem-solving mindset. Job Type: Full-time Pay: ₹9,813.46 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

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0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Taking ownership and management of all aspects of the IT infrastructure Manage information technology and computer systems. Plan, organize, control and evaluate IT and electronic data operations. Design, develop, implement and coordinate systems, policies and procedures. Act in alignment with user needs and system functionality to contribute to organizational policy. Proactively analyzing, identifying and give remedies to potential issues with IT systems; Ensure security of data, network access and backup systems. Preserve assets, information security and control structures. Handle annual budget and ensure cost effectiveness. Expertise in data center management and data governance. Data/server backups support Hands-on experience with computer networks, network administration and network installation. Planning for and responding to service outages and other problems Fully managing the company security solutions, including firewall, anti-virus, detection systems Audit systems and assess their outcomes. Responsible for IT Procurement and Asset management stock control Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance. Design and implement best practice IT policies Must be willing to work in the night shift should the operational and emergency protocols required Technical Skills Must Have: Firewall / UTMs like Sonicwall,Cyberoam,Shopos or anyone, linux such as Centos or Redhat linux, windows server, good knowledge of Storage such as SAN/NAS along with RAID technologies, vmware server virutualization, CISCO - L2/L3 switches, Networking, Azure, AWS, Routing, Good knowledge of backup and maintenance with variaous backup solutions, Must have good command over security technlogies and network management Show more Show less

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2.0 - 4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Location: Pune Experience: 2-4 Years Job Type: Full-Time Work Model: On-site Job Overview We are looking for a hands-on DevOps/System Administrator with strong experience in firewalls, networking, on-premise and cloud infrastructure, and automation tools . The ideal candidate should have practical expertise in Hardware Firewalls, Endpoint Security , Linux/Windows server management , security practices , and monitoring tools and AWS along with a proactive problem-solving attitude. Ideal candidate should have experience working in enterprise applications. Key Responsibilities Firewall & Networking: Manage and configure hardware firewalls (Sophos, Fortinet, SonicWall). Implement and troubleshoot IPSec VPNs, web/application filtering, NATing, and routing policies. Monitor and analyse firewall logs for suspicious activities. Configure LAN/WAN segmentation and Network peering for hybrid infrastructure. Server Administration (On-Prem & Cloud) Provision, configure, and maintain Linux (Ubuntu, CentOS) and Windows Servers. Manage VMware/Hypervisor/GenCenter virtualization platforms. Perform patch management, backups, and disaster recovery planning. Troubleshoot performance issues (CPU, memory, I/O latency) using tools like top, iotop, journalctl, etc. Automation & Monitoring Write and manage Ansible Playbooks and inventory files for bulk server updates. Deploy and manage monitoring solutions (Grafana, Prometheus, Nagios, CloudWatch). Understand PromQL for custom monitoring and alerting. Use ManageEngine, SCCM, or similar tools for patch management and compliance. Security & Compliance Implement endpoint security solutions (e.g., Trend Micro, Kaspersky, CrowdStrike, Cortex, NetProtect). Handle incident response: isolate infected systems, analyze malware, enforce USB and device control policies. Maintain access control using IAM policies and Access/Secret Keys. Conduct Root Cause Analysis (RCA) for incidents and document preventive measures. Cloud Infrastructure (AWS Preferred) Configure and manage AWS EC2, S3, IAM, VPC, Route Tables, CloudWatch. Implement secure communication between private EC2 instances across multiple VPCs. Automate infrastructure provisioning using Ansible/ Terraform and manage state files securely. Implement CloudWatch Alarms, monitoring dashboards, and log analysis. Required Skills Solid knowledge of Hardware firewall configurations, VPN setup, and network troubleshooting. Endpoint Security (Central Administration of the Antivirus, Disk Encryption, etc) Hands-on with Linux/Windows server troubleshooting, patching, and performance tuning. Good experience in AWS services, IAM roles, CLI tools, and S3-EC2 integrations. Proficient in Terraform, Ansible, or similar IaC and orchestration tools. Familiarity with monitoring tools and writing queries (PromQL or equivalent). Understanding of endpoint protection tools and incident management workflows. Good To Have Exposure to Azure cloud services. Experience in deploying web applications (Apache, Node.js, ReactJS, MongoDB). Familiarity with Docker, Kubernetes, and CI/CD pipelines. Knowledge of Disaster Recovery (DR) strategies in hybrid environments. What Kind Of Person Fits This Role Someone who likes solving tech problems and can handle pressure when things go wrong. Working in shift timings starting at 6AM to 12AM Comfortable working with both physical devices and cloud systems. Knows how to automate tasks to save time. Good at explaining technical stuff and writing documentation. Show more Show less

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4.0 - 8.0 years

7 - 10 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Work from Office

Job Description- Managing and prioritizing assigned tasks collaborating with team members when needed business projects, change controls, documentation, and vulnerability remediation, etc. Enhance and maintain network environments performing routine tasks e.g. Firewall policy changes• Upkeep of IPAM and network diagrams Network monitoring and resiliency• Software/Firmware Updates Contribute to documentation by writing and updating existing documents and diagrams. Provide network architecture recommendations and best practices. Supporting escalated tickets from Service Desk Team Research &advise onnew technologiesand practices. Support Fortigate systems, Manage ACL, centralized logging for firewalls Support for Configuration based, version based, policy based issues Configure new, updating firmware, policy changes Infra team manages all issues related to this through proactive monitoring and use it Log in to the switch and managing it (E.g. Configure new, updating firmware, policy changes) Networking, including vnets, private networking, and private endpoints in Azure Ability to work with Hybrid-networking scenarios with on-prem to Azure connectivity, VPN Gateways Qualifications 3+ yearsof hands-on experience with Fortinet Product 3+ years of hands-on experience with Cisco/Juniper 3+ years of experience with Azure/AWS/Google Cloud Networking Bachelors Degree Skills required- Must have skills: - FortiGate Firewall - FortiAP Wireless - FortiAnalyzer - Network Monitoring - Troubleshooting skills (Internet, application issues) - Routing & Switching - IPSec VPN - FortiClient SSL VPN - FortiManager , FortiEMS - Sonicwall - Juniper - Technical SOP documentation Should be ok with below policies- •No Phone allowed on the floor •Should be ok for 24/5 rotational shifts, including night shift • Acceptance to Transport policy, Hiring / Non-Hiring Zone • Leaves will be as per Client contract • Should be ok to WFO Qualification- Graduate. If interested, please share your updated CV on kiran.meghani@wns.com Looking for early OR Immediate joiner only Regards,

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0 years

0 Lacs

Trivandrum, Kerala, India

Remote

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Remote Access Product Engineer EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 350,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. EY Technology supports our technology needs through three business units: Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly. Enterprise Technology (ET) – ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. The opportunity This exciting role is inside the Remote Access Product team, part of the ESPM, Network Product team in Enterprise Technology. In the role of a Remote Access Product Engineer, you'll be responsible for the design, engineering, documentation and release of Remote Access Products and technology components. This will include ensuring key technologies associated with remote access technology and controls across all aspects of the EY environment are suitably designed and modified to enable the production release of Remote Access Product initiatives. Additionally, you will provide consulting services to other teams, as well as acting as a level four escalation for the Operations teams for complex issues. Your Key Responsibilities Your role is essential to the success of the team’s products, you will be providing consultative engagement in the most complex problem management activities, thus helping to drive client satisfaction, demonstrated using various KPIs and metrics. You’ll be responsible for Solution Design and Engineering in conjunction with our Managed Service Provider [MSP], Solution Certification, Documentation and Operational Escalation support. In the Solution Design aspect, you will create designs based on industry best practices, solid engineering principles while clearly ensuring fit for purpose localization. As part of solution certification, you will ensure appropriate software versions have been selected, reviewed and appropriately tested. Deployment planning and management allowing the technology estate to be updated by deploying certified code and configurations globally. In the Service Documentation aspect, you will develop and maintain documentation for configuration guidelines and templates. Document new services as built for handover to the Operations team and provide consultancy on service operationalisation. Skills And Attributes For Success Create designs based on industry best practices, sound solid engineering principles incorporating both local and global requirements while clearly understanding that one size does not fit all Advanced skills in planning, designing and troubleshooting complex security environments including delivering projects within scope and budget Able to make technical decisions in support of Architecture, Strategy, Service Management and Operations functions within the project and escalated troubleshooting contexts Demonstrated experience in dealing with external vendors and suppliers in the network industry Excellent knowledge of remote access technology, environments, management and monitoring tools associated with EY security systems To qualify for the role, you must have You must be a Self-starter who can operate without direct supervision on multiple complex projects and tasks in parallel Present complex and difficult messages skilfully, using a variety of media and methods. Produce writing that contains clear, precise descriptive language. Experience with infrastructure implementation/management, service/operations management, etc. Maintains awareness of related new and emerging technologies. Knowledge of Windows and Mac Operating systems specifically around networking. SIEM reporting and data mining capability. Intermediate scripting knowledge, preferably Python and bash (Linux), PowerShell (Windows) Technology requirements. Zscaler Cloud Security technologies SonicWall VPN technologies SD-WAN awareness preferably Versa Wider cloud technologies, SAML Integrations, Azure AD Firewall (Check Point/Palo Alto/Fortinet) In depth understanding of networking concepts, including IoT, IPv4 and IPv6 and how to deploy and configure in the security product set. Ideally, you’ll also have Bachelor's degree in a technical discipline such as Engineering or Computer Science or a related discipline, plus an industry accreditation or equivalent work experience Demonstrable experience in various aspects of Security technology infrastructure design and implementation. Security related Professional qualifications Service management qualifications [ITIL Foundation] What We Look For We look for inclusive, proactive, high achieving team players who show a passion for the technology and services that it delivers. We are a small team, in diverse locations providing a service at global scale. This will necessitate an individual who is flexible in their working patterns with a strong work ethic to do the right thing at the right time – even if that is late evening or at weekends. What Working At EY Offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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1.0 years

0 - 0 Lacs

India

On-site

Key Responsibilities: Install, configure, and maintain desktops, laptops, printers, and other hardware peripherals. Troubleshoot and resolve hardware issues in a timely manner. Maintain and manage LAN/WAN infrastructure and network cabling. Perform basic firewall configurations and monitor network security. Install and manage CCTV systems, including IP and analog cameras, DVRs/NVRs. Provide support for internet connectivity and resolve network downtime. Monitor system performance and ensure IT infrastructure is up to date. Maintain IT inventory and documentation of assets and configurations. Provide technical support to staff and ensure quick resolution of IT issues. Key Skills Required: Need only Male Candidate, Gujrati candidate only 1 Year+ Experience needed Strong knowledge of computer hardware and troubleshooting. Hands-on experience with LAN/WAN networks. Basic understanding of firewall systems (e.g., SonicWall, FortiGate, etc.). Installation and maintenance of CCTV systems. Good understanding of IP addressing, routers, switches, and cabling. Familiar with operating systems like Windows 10/11 and basic server management. Strong problem-solving skills and ability to work independently. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 17/06/2025 Expected Start Date: 20/06/2025

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0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Remote Access Product Engineer EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 350,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. EY Technology supports our technology needs through three business units: Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly. Enterprise Technology (ET) – ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. The opportunity This exciting role is inside the Remote Access Product team, part of the ESPM, Network Product team in Enterprise Technology. In the role of a Remote Access Product Engineer, you'll be responsible for the design, engineering, documentation and release of Remote Access Products and technology components. This will include ensuring key technologies associated with remote access technology and controls across all aspects of the EY environment are suitably designed and modified to enable the production release of Remote Access Product initiatives. Additionally, you will provide consulting services to other teams, as well as acting as a level four escalation for the Operations teams for complex issues. Your Key Responsibilities Your role is essential to the success of the team’s products, you will be providing consultative engagement in the most complex problem management activities, thus helping to drive client satisfaction, demonstrated using various KPIs and metrics. You’ll be responsible for Solution Design and Engineering in conjunction with our Managed Service Provider [MSP], Solution Certification, Documentation and Operational Escalation support. In the Solution Design aspect, you will create designs based on industry best practices, solid engineering principles while clearly ensuring fit for purpose localization. As part of solution certification, you will ensure appropriate software versions have been selected, reviewed and appropriately tested. Deployment planning and management allowing the technology estate to be updated by deploying certified code and configurations globally. In the Service Documentation aspect, you will develop and maintain documentation for configuration guidelines and templates. Document new services as built for handover to the Operations team and provide consultancy on service operationalisation. Skills And Attributes For Success Create designs based on industry best practices, sound solid engineering principles incorporating both local and global requirements while clearly understanding that one size does not fit all Advanced skills in planning, designing and troubleshooting complex security environments including delivering projects within scope and budget Able to make technical decisions in support of Architecture, Strategy, Service Management and Operations functions within the project and escalated troubleshooting contexts Demonstrated experience in dealing with external vendors and suppliers in the network industry Excellent knowledge of remote access technology, environments, management and monitoring tools associated with EY security systems To qualify for the role, you must have You must be a Self-starter who can operate without direct supervision on multiple complex projects and tasks in parallel Present complex and difficult messages skilfully, using a variety of media and methods. Produce writing that contains clear, precise descriptive language. Experience with infrastructure implementation/management, service/operations management, etc. Maintains awareness of related new and emerging technologies. Knowledge of Windows and Mac Operating systems specifically around networking. SIEM reporting and data mining capability. Intermediate scripting knowledge, preferably Python and bash (Linux), PowerShell (Windows) Technology requirements. Zscaler Cloud Security technologies SonicWall VPN technologies SD-WAN awareness preferably Versa Wider cloud technologies, SAML Integrations, Azure AD Firewall (Check Point/Palo Alto/Fortinet) In depth understanding of networking concepts, including IoT, IPv4 and IPv6 and how to deploy and configure in the security product set. Ideally, you’ll also have Bachelor's degree in a technical discipline such as Engineering or Computer Science or a related discipline, plus an industry accreditation or equivalent work experience Demonstrable experience in various aspects of Security technology infrastructure design and implementation. Security related Professional qualifications Service management qualifications [ITIL Foundation] What We Look For We look for inclusive, proactive, high achieving team players who show a passion for the technology and services that it delivers. We are a small team, in diverse locations providing a service at global scale. This will necessitate an individual who is flexible in their working patterns with a strong work ethic to do the right thing at the right time – even if that is late evening or at weekends. What Working At EY Offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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8.0 - 10.0 years

17 - 20 Lacs

Pune

Work from Office

As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations. Define, detail, and scope the technical requirements into solutions. Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Your primary responsibilities include: Innovative thinking capability, with a passion for thinking out of the box and introduction of new technologies. Be Service-oriented, interpersonal skills and adaptable to a fast-paced dynamic environment. Knowledge of command structures and system component relationships for latest generation Network and Security infrastructure. Problem solving skills. Ability to analyse complex problems and determine solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8 -10 years of experience in the telecommunications field in managing and deployment of mid to large enterprise networks. Experiencing with networking and associated protocols including TCP/UDP, DMVPN, OSPF, BGP, DNS, SNMP, and other internet associated protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Knowledge in multiple architectural domains and network design to include routing, switching, DataCenter and security. Good understanding of network infrastructure and network hardware along with good understanding on NSX/SDN administration. Knowledge in CISCO Switches (Cisco Catalyst), Firewall (Checkpoint, SonicWall, FortiGate), Transceiver, PROXY, Router, DNS, VPN, WAF and IPS etc Preferred technical and professional experience Knowledge of LAN, WAN and Data Centre network architectures, enterprise design and industry standards relevant to data communications / networking and computing. Knowledge of setting up SDN and VSX and supporting the same. Professional certification in CISSP, CCIE, CCNA, or CCNP are advantageous and possess SonicWALL Related Certification will be an added advantage

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