137 Sonicwall Jobs - Page 3

Fresher Do not APPLY Expert in Firewall & Server MCSE +CCNA (Course MUST Required) Windows Server OS Installation Experience Server Files & Folder Permission Server Troubleshooting Firewall Sophos/Sonicwall - VPN Creation, Policy Creation Cisco Switch, Wifi Access Point, Networking Desktop/laptop H/W / MAC Troubleshooting Windows Installation/ Troubleshooting Outlook/Thunderbird or email client configuration Local as well as Network Printer Installation Remote Support Cable Punching Domain Knowledge IP address Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 15/07/2025

Job Responsibilities: Configuring and monitoring firewalls, switches, and routers. Good Experience with Juniper devices. Deep knowledge of Spanning Tree, VLans, VTP. Good knowledge on various tunnelling technologies e.g., VPN, GRE. Upgrade, install and troubleshoot networks, networking hardware devices and software. Good experience in setting up and managing LAN and WAN environment. Knowledge of routing protocols like RIP, OSPF, VRRP, EIGRP and BGP. Maintain inventory of equipment and parts as well as documentation of vendor activities. Develop and document system standards for network devices. Willingness to work night shifts and provide backup support. Qualifications: Bachelor’s degree (or equivalent) in relevant field. 7+ years of experience in network engineering. CCNP (Cisco Certified Network Professional), CCDP (Cisco Certified Design Professional), or CCIE (Cisco Certified Internetwork Expert). Palo Alto Networks Certified Network Security Engineer (PCNSE). FortiGate and SonicWall certifications. Zscaler Certified Professional (ZCP) or other relevant cloud security certifications. JNCIP or equivalent Juniper certifications. CompTIA Security+, CISSP, or other industry-recognized security certifications. Required Skills: Cloud security, firewall management, and networking infrastructure. Extensive hands-on experience with Fortigate, Palo Alto Networks, SonicWall, and Juniper SRX firewalls and security appliances. Expertise in Zscaler, OpenStack, and Neutron cloud technologies, and integration with on-premises infrastructure. Advanced knowledge of networking protocols such as IPsec VPN, GRE, MPLS, BGP, OSPF, EIGRP, and VRRP. Experience with network monitoring tools like SolarWinds, Zabbix, or equivalent platforms. Deep understanding of Layer 2 and Layer 3 switching, including Spanning Tree, VLANs, VTP, and Ethernet LAN Switching. Expertise in network services such as DNS, DHCP, IIS, FTP, and their configuration and management. Proven experience in managing Windows Servers and Linux routing configurations. Strong troubleshooting skills and ability to resolve complex issues related to firewalls, routers, and network configurations. Configure and optimize site-to-site VPNs, remote access VPNs, and IPsec VPNs for secure communications. Perform firewall upgrades, patch management, and troubleshooting for performance and security enhancements. Provide 24/7 support for critical incidents and escalations, ensuring minimal network downtime and business continuity. Mentor junior engineers and provide guidance on advanced networking concepts, security practices, and troubleshooting. Collaborate closely with cross-functional teams (Security, Infrastructure, DevOps) to implement and maintain security controls across networks and cloud environments. About RTDS: Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing and Cloud Telephony. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services. Our Mission: To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers. Our Vision: Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach. Our Brands: AceCloud: AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes: Public Cloud Private Cloud Cloud GPUs Kubernetes Infrastructure as a Service (IaaS) AWS Services Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a strong emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn more: https://acecloud.ai/ Ace Cloud Hosting: Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include: Accounting/Tax Application Hosting, Managed Security Services Managed IT Services and Hosted Virtual Desktop Solutions Learn More: https://www.acecloudhosting.com/ Key Highlights: Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees Data Center Partners: 10+ data center partners located across the USA, UK, and India Strategic Partnerships: Microsoft Direct Partner under the CSP Program. Intuit Authorized Commercial Hosting Provider. AWS Advanced Consulting Partner with Storage & SMB Competencies VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions Accreditations and Memberships: ISO/IEC 27001:2022 Certified Registered with NASSCOM Member of the Internet Telephony Services Providers’ Association in the UK. Awards and Recognitions: Customer Service Department of the Year Stevie Award (2024) CPA Practice Advisor Readers' Choice Awards (2023) VMware Accelerating Cloud Provider Partner Award (2020) K2 Quality Award for Customer Satisfaction (2019) Great User Experience Award by FinancesOnline (2018) User Favourite Award by Accountex USA (2016) Contact Information Website: https://www.myrealdata.in

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking. Key Responsibilities Design, deploy, and manage secure network architectures, including LAN, WAN, and cloud networks. Configure and maintain enterprise firewalls (e.g., Sophos, Sonicwall, Palo Alto, Fortinet, Cisco ASA/Firepower, Check Point). Monitor network performance, troubleshoot issues, and optimize for uptime and speed. Implement and maintain VPNs, site-to-site tunnels, and secure remote access solutions. Collaborate with IT and Security teams to enforce network policies and controls. Document network configurations and perform regular audits for compliance. Provide Tier 2/3 support for network and firewall-related incidents. Qualifications BCA, MCA, Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 2.5+ years of experience in network engineering with a focus on firewall configuration and maintenance. Strong hands-on experience with firewalls ( e.g., Sophos, Sonicwall, Palo Alto, Fortinet, Cisco ASA/Firepower, Check Point ). Knowledge of routing protocols (BGP, OSPF), switching (VLANs, STP), and network monitoring tools. Excellent problem-solving and communication skills.

Senior Network Support Engineer Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency. Location: Udaipur Job Type: 6 days working Experience: 4–6 Years Responsibilities: Monitor and analyze network performance using tools like SolarWinds, PRTG, or similar. Troubleshoot and resolve intermediate to advanced network issues including switch/router configurations, VLAN conflicts, and wireless network disruptions. Manage network provisioning, user access, and installation of networking equipment. Maintain and update detailed documentation of network configurations, topologies, and inventories. Design, implement, and optimize network infrastructure across LAN, WAN, VPN, SD-WAN, and wireless environments. Configure and manage security devices such as firewalls (Cisco ASA, Fortinet, Palo Alto, SonicWall), routers, switches, and load balancers. Implement and uphold network security standards and compliance policies. Provide Office 365 support and end-user assistance for general IT issues. Required Skills & Tools: Proficient in network monitoring tools (SolarWinds, PRTG, etc.) In-depth knowledge of switch/router configuration, VLANs, VPNs, and SD-WAN Experience managing firewalls and security appliances (Cisco ASA, Palo Alto, Fortinet, etc.) Strong understanding of network security principles and protocols Familiarity with Office 365 administration and end-user support Excellent troubleshooting, documentation, and analytical skills Ability to manage multiple priorities in a fast-paced environment Qualifications: Bachelor’s degree or diploma in Computer Science, Information Technology, or related field Relevant certifications such as CCNA, CCNP, or Network+ preferred Visit us: https://kadellabs.com/ https://in.linkedin.com/company/kadel-labs https://www.glassdoor.co.in/Overview/Working-at-Kadel-Labs-EI_IE4991279.11,21.htm

Hi Folks, We are currently hiring for the role of a Network Technician Specialist with a Leading firm based in Mumbai. Designation: Network Technician Specialist Location: (Vikhroli) (Pan Mumbai or Pan India (Field/Client Visit) Experience Required: Minimum 6 years Education: Any Graduate Dayshift with Alternate Sat Offs/Sun fixed off Certifications: Mandatory: CCNA Certified or Trained Preferred: CCNSP, NSE4, NSE5 We are seeking an experienced and proactive Network TechnicalSpecialist to join our IMS team. This role is ideal for someone with deep technical expertise in network design, troubleshooting, and security, as well as hands-on experience with enterprise networking equipment and protocols. The ideal candidate should be capable of supporting high-availability infrastructures and collaborating effectively with cross-functional teams. Key Responsibilities • Design and configure robust networking environments, ensuring adherence to system standards. • Plan and implement new network solutions to enhance performance and resilience. • Monitor, troubleshoot, and optimize network performance and availability. • Investigate and resolve LAN/WAN issues using diagnostic tools and performance data. • Enforce and maintain network security policies and access controls. • Configure, install, and manage firewalls (Mandatory:Sophos, Fortinet, Palo Alto, Cisco). • Support and administer firewall solutions (Fortinet, SonicWall, Juniper, etc.). • Collaborate with internal stakeholders and third-party vendors for project implementation. • Provide remote technical support to field engineers and end users. • Perform network equipment upgrades and manage firmware releases. • Configure and support routing, switching, and hosted IPvoice services. • Maintain accurate network documentation and IP address management. • Participate in audits, capacity planning, and infrastructure assessments. • Communicate effectively with clients forrequirement gathering and support coordination. Technical • Cisco Routers C Switches • Firewalls: Sophos Fortinet , Palo Alto , Cisco ASA SonicWall, Juniper • Wireless Routers C Access Points • Strong understanding of OSI Model C TCP/IP • Protocols: IPSEC, BGP, OSPF, HSRP, NAT,VRRP, HA • Firewallrule configurations and security policy enforcement Preferred Attributes • Strong analytical and problem-solving skills • Excellent communication and documentation abilities • Ability to manage multiple priorities in a high-pressure environment • Team player with a proactive attitude towards continuous learning Interest candidates kindly share your resumes at khushi@shunyatattva.co.in or whts up at 9869200181 Regards, Khushi Rane Hr.Manager khushi@shunyatattva.co.in Shunyatattva Management Consultant 9869200181

We are seeking a highly skilled Senior IT Executive to manage and maintain the end-to-end IT infrastructure of our organization. This role demands hands-on experience with domain environments, firewall policies, VOIP configuration, softphone management, and cloud technologies (AWS/Azure), along with excellent problem-solving skills to ensure maximum uptime, user satisfaction, and secure IT operations. Infrastructure & End-User Support Manage and troubleshoot Windows-based desktops/laptops, printers, scanners, network drives, and shared resources. Perform OS installation, driver updates, BIOS configuration, and image deployment. Maintain uptime, performance, and availability of all IT assets. Active Directory & Domain Administration Manage users, groups, and OUs in Active Directory. Apply Group Policies (GPOs) for different departments and maintain access controls. Monitor login issues, account lockouts, and password policies. VOIP & Communication Setup Install, configure, and support softphones (Zoiper/3CX) for remote and onsite staff. Manage VOIP settings, SIP credentials, and troubleshoot call quality and network latency issues. Firewall, Network & Security Configure firewall policies (FortiGate/SonicWall or equivalent) to control web traffic and secure the network. Monitor logs, VPN tunnels, and set up port forwarding and remote access. Assist in network segmentation (VLAN) and endpoint protection measures. Cloud & Email Platform Provision and manage VMs, storage, backups, and user roles in AWS/Azure cloud environments. Support business users with Outlook 365 / Gmail / G Suite setup, migration, and troubleshooting. Handle domain DNS records, SSL renewals, and email security best practices. Monitoring & Analytics Configure access for Google Analytics, Google My Business, Tag Manager, and other web platforms. Collaborate with marketing teams to maintain system access and platform integration. IT Asset & Inventory Management Maintain updated records of hardware/software, licensing, and handover forms. Track warranty, AMC/renewal timelines, and vendor coordination logs. Required Skills: Strong knowledge of Windows OS, Active Directory, and GPO. Hands-on experience with softphones, SIP setup, and VOIP troubleshooting. Experience in configuring and managing firewalls, switches, routers. Familiarity with AWS/Azure: EC2, IAM, VNet, S3, backups. Proficiency in Google Sheets, Excel, and documentation best practices. Exposure to supporting marketing platforms (Meta, Analytics, etc.) is a plus. Eligibility Criteria: Minimum 3 years of experience in an IT Admin/System Support/Network Engineer role. Certifications such as CCNA, MCSA, MCSE, AWS/Azure Fundamentals are preferred. Strong communication skills and ability to support multiple departments. Self-driven and ready to handle urgent tasks or work in early shifts. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Shift: Fixed shift Morning shift Work Location: In person

Hiring for Network engineer position for Vikhroli, mumbai location. Location: Pan Mumbai or Pan India (Field/Client Visit) Strong knowledge in networks and networking products like Firewalls/L3 Switches/Routers (2 nos .) Location-Mumbai. We are seeking an experienced and proactive Network Technical Specialist to join our IMS team. This role is ideal for someone with deep technical expertise in network design, troubleshooting, and security, as well as hands-on experience with enterprise networking equipment and protocols. The ideal candidate should be capable of supporting high-availability infrastructures and collaborating effectively with cross-functional teams. Mush have Experience – 6year exp. Certifications: Mandatory: CCNA Certified or Trained Preferred: CCNSP, NSE4, NSE5 Technical Skills Cisco Routers & Switches Firewalls: Sophos Fortinet , Palo Alto , Cisco ASA SonicWall, Juniper Wireless Routers & Access Points Strong understanding of OSI Model & TCP/IP Protocols: IPSEC, BGP, OSPF, HSRP, NAT, VRRP, HA Firewall rule configurations and security policy enforcement Job Type: Full-time Pay: ₹424,571.84 - ₹800,302.26 per year Application Question(s): Are you ready to work on field (client visits) Experience: Firewalls/L3 Switches/Routers: 3 years (Preferred) Network engineering: 3 years (Preferred) CCNA Certified or trained : 1 year (Required) Location: Vikhroli, Mumbai, Maharashtra (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person

About the role: Advantmed; a leader in US Healthcare, is looking for empathetic individuals with great interpersonal skills who can build relationships with their employees. The right person will thrive in an "all hands-on deck" environment. Network Design and Implementation: Design, implement, and maintain network infrastructure, including Cisco switches, routers, and firewalls. Configure and deploy PaloAlto and SonicWall firewalls to ensure high security and effective traffic management. Perform network assessments to ensure system performance and optimization. Ensure the integration of new technologies and infrastructure components into existing networks. Network Security Management: Configure and maintain PaloAlto and SonicWall firewalls to ensure secure perimeter protection. Implement advanced security features such as VPN, IPSec tunnels, and threat prevention policies. Monitor and mitigate network security risks, conduct vulnerability assessments, and ensure compliance with security protocols. Troubleshoot and resolve network security issues such as unauthorized access attempts, malware, and denial-of-service attacks. Monitoring and Troubleshooting: Continuously monitor network performance using relevant tools and technologies. Troubleshoot network issues and optimize overall performance across both hardware and software. Collaborate with internal teams to identify, investigate, and resolve network issues in a timely manner. Provide first-level support for network-related issues. Documentation and Reporting: Maintain accurate records of network configurations, changes, and incident reports. Generate reports on network health, security incidents, and performance metrics. Provide clear and detailed documentation on network infrastructure, procedures, and troubleshooting steps. Collaboration and Support: Collaborate with other IT teams to ensure smooth integration of network services with servers, applications, and storage systems. Assist in defining and implementing networking best practices and standards. Provide technical support and guidance to other departments and end-users. Role specific competencies Required: 5+ Years of Experience in Network Infrastructure. Proficiency in configuring and managing Cisco switches and routers (Cisco IOS, Catalyst, Nexus). Hands-on experience with PaloAlto Firewalls , including configuration, management, and troubleshooting. Expertise in SonicWall Firewalls configuration, security features, and VPN solutions. Knowledge of network protocols such as TCP/IP, DNS, DHCP, SNMP, BGP, Azure ExpressRoute and VLANs. Experience with network monitoring tools (e.g., PRTG, OpManager). Familiarity with network security best practices, firewalls, VPNs, and intrusion prevention systems. Certifications (Preferred but not required): Cisco Certified Network Associate (CCNA) or higher. Palo Alto Networks Certified Network Security Engineer (PCNSE). SonicWall Certified Security Administrator (SCSA). Soft Skills: Strong problem-solving abilities and troubleshooting skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Strong attention to detail and organization skills. What You’ll Need: Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset.

As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premises, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations. Define, detail, and scope the technical requirements into solutions. Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8 -10 years of experience in the telecommunications field in managing and deployment of mid to large enterprise networks. Experiencing with networking and associated protocols including TCP/UDP, DMVPN, OSPF, BGP, DNS, SNMP, and other internet associated protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Knowledge in multiple architectural domains and network design to include routing, switching, Datacentres and security. Good understanding of network infrastructure and network hardware along with good understanding on NSX/SDN administration. Knowledge in CISCO Switches (Cisco Catalyst), Firewall (Checkpoint, SonicWall, FortiGate), Transceiver, PROXY, Router, DNS, VPN, WAF and IPS etc Preferred technical and professional experience Knowledge of LAN, WAN and Data Centre network architectures, enterprise design and industry standards relevant to data communications / networking and computing. Knowledge of setting up SDN and VSX and supporting the same. Professional certification in CISSP, CCIE, CCNA, or CCNP are advantageous and possess SonicWALL Related Certification will be an added advantage

We are seeking an experienced Cloud and Network Security Engineer to lead the design, implementation, and maintenance of our network security infrastructure. The ideal candidate will have a strong background in network security, including hands-on experience with firewalls, DMZs, intrusion prevention systems, and other key security technologies. You will play a vital role in ensuring the security and integrity of our network across traditional IT, cloud, and hybrid environments. Network Security ManagementMaintain and optimize network security management solutions, including automation, configuration, and monitoring to ensure robust protection against threats. Infrastructure DesignDesign and implement secure network infrastructures, including DMZs, firewalls, proxy, WAF, IPS, DDoS and security zones, to stabilize and enhance network performance. Security OperationsManage and monitor firewalls, IPS, content filtering, antispam, and antivirus solutions across various environments, ensuring comprehensive security coverage. Cloud and Hybrid EnvironmentsOversee firewall management and security operations in traditional IT, cloud, and hybrid environments, ensuring seamless integration and protection across platforms. Manage day to day firewall operations, implementing firewall rule requests, configuration changes. Assist in troubleshooting and problem solving a wide variety of client IT security related issues (Cisco FTD/Palo Alto/Checkpoint/Fortinet/Azure firewalls, IDS/IPS, VPN, proxy, Bluecoat/Forcepoint/Zscalar Web filtering). Mentor Tier 1 staff on event handling & response Continually improve upon skills and ability to learn new technologies Incorporate and follow all change management processes and procedures as outlined by the customer. Participate in security and vulnerability risk assessments of the enterprise firewall environment. Contribute to L2/L3 SOPs/Runbook/KEDB in keeping process & documentation up to date. Contribute to request/incident/change management improvement process Ready to learn new technologies through internal trainings Ready to work 24*7 Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Hands-on Experience on minimum 3 Cloud and Infra Security Tools (Firewall / WAF / Proxy / IPS / IDS / DDOS) Experience on firewall rules and data flow traffic in firewalls. Experience on clustering and high availability. Should have good technical expertise in managing minimum 4 vendor device (PaloAlto FW, Fortinet FW, Cisco FW, Checkpoint FW, Juniper FW, Sonicwall FW, Bluecoat Proxy, McAfee Proxy, Forcepoint Proxy, F5 WAF, Forti WAF, Citrix Netscalar WAF) Should have good technical knowledge and hands on in cloud security solutions (AWS, Azure) like Microsoft cloud native security, PaloAlto, Zscalar Experience in configuration and implementation of VPN across various vendor perimeter devices. Experience in routing technologies. Skilled in analyzing and monitoring network security solutions. Should possess core understanding of web filtering gateways like BlueCoat, Zscaler or PaloAlto. Install firmware and patch updates Install policy for allowing/restricting access to web URL's Setting up rules for category wise access requests Managing whitelist and blacklist files Monitoring web access for users/source Configuring and managing reverse proxy Extracting and analyzing web access reports Preferred technical and professional experience Linux Basic knowledge, Advanced preferable. Basic Scripting knowledge in Python or shell scripting SASE, CASB Certificate Management

Job Location : United Arab Emirates Job Description: 1. Experience with Routers, Switches, Firewall, WLC, NMS. 2. Cisco, Alcatel Enterprise and Aruba. 3. Experience with Fortinet, Palo Alto Firewalls, SonicWall & Checkpoint. 4. Experience with load balancer. 5. Experience in Alcatel Switching & Wireless Technology. 6. Experience in Cisco, Meraki and Aruba Wireless technology. 7. Detailed understanding of the function and configuration of Cisco, ALE, HP, Brocade and other networking equipment. 8. Configuring and troubleshooting Cisco routers in a large WAN environment. 9. Administering and configuring layer 2 and layer 3 Cisco, ALE & HP networks. 10. Knowledge of VLANs, spanning tree, BGP and EIGRP. 11. Understanding of IP addressing including subnetting and super-netting. 12. Provide proactive recognition and correction of network related problems. 13. Ability to perform implementation activities outside of normal business hours. 14. Complete projects and tasks in a timely manner. 15. Managing assigned projects and program components to deliver services in accordance with established objectives. 16. Prepare designs and technical proposal as per the RFP from the customer. 17. Experience in network & security designing and technical workshops. 18. Support experience of banking customers Educational Qualification: Graduate in IT Certifications: CCIE R&S, NSE6, Aruba Professional certification Experience: 6 years Job Types: Full-time, Permanent Pay: ₹120,000.00 - ₹200,000.00 per month Application Question(s): Are you willing to move to UAE? What is your notice period? Are you willing to accept the salary range mentioned? License/Certification: CCIE R&S Certification (Required) Aruba Professional certification (Preferred) Application Deadline: 29/06/2025 Expected Start Date: 15/07/2025

Location: Hyderabad, Telangana Time type: Full time Job level: Senior Associate Job type: Regular Category: Technology Consulting ID: JR113661 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM’s ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Required qualifications 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role. Preferred qualifications Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Responsibilities: Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSMs ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Required Qualifications: 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role. Preferred Qualifications: Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices

Job Title: Hardware cum Software Support Executive (with Firewall Knowledge) Company: Ambit Tax and Accounting Services LLP Location: [City, India] – Onsite-Ahmedabad Employment Type: Full-time Working Hours: India & US Overlap (as needed) About Ambit Tax and Accounting Services LLP Ambit provides remote accounting, bookkeeping, payroll, and tax return preparation services for CPA firms and businesses in the United States. With our operations heavily reliant on secure IT infrastructure, we are expanding our internal support team with a technically skilled professional who can manage systems and security. Role Overview We are looking for a reliable Hardware cum Software Support Executive with hands-on experience in supporting IT systems and strong working knowledge of firewall configuration and monitoring . The candidate will ensure seamless day-to-day operations and safeguard our internal IT environment from security threats. Key Responsibilities Provide technical support for desktops, laptops, printers, and office peripherals. Install, update, and maintain software including Microsoft Office, antivirus, and accounting tools. Configure, monitor, and troubleshoot firewalls (e.g., Watchguard, FortiGate, SonicWall, pfSense) to maintain secure access and compliance. Manage user accounts, email configurations, and access permissions. Monitor LAN/WAN connectivity and coordinate with ISPs and external vendors. Set up secure VPNs, remote access tools (RDP, TeamViewer, AnyDesk) for offshore teams. Maintain IT inventory, perform system backups, and track security updates. Ensure adherence to internal data protection and cybersecurity protocols. Required Skills & Experience 3–5 years of experience in IT support roles. Strong knowledge of Windows OS, networking, and endpoint security. Hands-on experience with firewall configuration and management. Ability to work independently and resolve technical issues quickly. Good communication and documentation skills. Preferred Qualifications Certification in CCNA, Network+, or firewall-specific credentials (Fortinet NSE, etc.) is a plus. Exposure to IT environments supporting accounting or BPO services is preferred. Why Work with Ambit? Opportunity to be part of a fast-growing offshore accounting firm with a global footprint. Work on secure, enterprise-grade infrastructure. Collaborative work culture with learning and growth opportunities.

Educational QualificationsBachelor’s degree in IT, Computer Science, Electronics, Business Administration, or related field. Certifications like CCNA Security, Fortinet NSE, Palo Alto PCNSA/PCNSE, or Checkpoint CCSA/CCSE are a strong advantage. 💼 Work Experience2–5+ years of proven experience in IT product sales, specifically in firewall or network security solutions. Experience in selling brands like Fortinet, Palo Alto, SonicWall, Sophos, Cisco ASA/Firepower, Juniper, Checkpoint, etc. 🧠 Technical KnowledgeGood understanding of: Firewall technologies (NGFW, UTM, VPN, IPS/IDS, Web filtering) Network architecture (LAN/WAN/VLAN, IP routing, NAT, ACLs) Cybersecurity concepts (Zero Trust, Threat Intelligence, Security Posture) Ability to explain technical concepts to non-technical clients. 🧾 Sales SkillsStrong knowledge of B2B sales, channel sales, and enterprise solution selling. Ability to identify prospects, generate leads, prepare proposals, and close deals. Experience with RFPs/RFQs, tenders, and pre-sales demos. Familiarity with CRM tools (e.g., Salesforce, Zoho). 🧑‍💼 Personal AttributesExcellent communication and presentation skills. Strong negotiation and client handling capabilities. Ability to work independently and meet targets. Strong analytical and problem-solving mindset. 🌍 Additional RequirementsWillingness to travel locally/regionally for client meetings. Understanding of IT procurement processes and vendor ecosystem.

Senior Network Engineer to secure, optimize networks, including firewalls, switches, routing. Lead firewall implementations, troubleshoot network issues, mentor junior engineers. Mandatory (Exp in ZTNA, Zscaler & Sase.)(certifications in CCNA/CCNP.)

NOTE- APPLY ONLY IF YOU WANT TO RELOCATE TO NIGERIA_ LOCATION _ Job Description We are seeking an experienced and dynamic Network Administrator with strong project management capabilities and a well-rounded IT support background. The ideal candidate will be responsible for managing the plant’s network infrastructure, leading IT-related projects, and providing comprehensive support for user systems, CCTV surveillance, and biometric attendance/access systems. Responsibilities · Administer and maintain the entire plant’s network infrastructure, including routing, switching, firewalls, and wireless systems. · Plan and execute IT infrastructure projects from initiation to completion, ensuring timelines, quality, and coordination with stakeholders. · Provide hands-on support for end-user systems, including desktops, laptops, printers, and network connectivity issues. · Monitor and maintain CCTV surveillance systems, ensuring optimal performance and availability. · Support and troubleshoot biometric attendance and access control systems across the site. · Ensure compliance with IT policies, maintain network security protocols, and manage VPN configurations and firewall rules. · Maintain comprehensive documentation including network diagrams, inventory of IT assets, and project records. · Liaise with external vendors for hardware, software, and maintenance services. · Conduct regular site visits and inspections to ensure IT infrastructure remains operational and secure. Qualifications · Bachelor’s degree in Computer Science, Information Technology, or a related field. · 7 to 10 years of hands-on experience in network administration and IT project execution. · Proficiency in routing and switching technologies (VLANs, OSPF, STP, etc.), and experience with SonicWall or Fortinet firewalls. Job Types: Full-time, Permanent Pay: ₹100,000.00 - ₹2,200,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person

TECHNICAL KNOWLEDGE ON - HP,DELL,LENOVO,APPLE,INTEL,MICROSOFT,FIREWALL, NETWORKING & STORAGE. Trouble Shooting of : MS OS (Win 10,11),MS Outlook,Hardware Components,Internet Security, Server client internet security config, M365 config and one drive backup config, Share point basic knowledge, Third party back up software config, Data Backup Solution. Fortinet, Sonicwall, Sophos Firewall trouble shooting & Configuration. Router & Switches, Work group Sharing, IO Crimping, Router Configuration, Load balancing config, Failover config, Wifi Access point config and Wifi Controller config. Vlan config, NAS config. Windows & Linux Server OS depth Knowledge, Windows & Linux - Server config & trouble shooting Domain config, Virtual server config,

Job Summary At GEEKS, a Great Place to Work-Certified Managed Service Provider (MSP), we pride ourselves on delivering seamless IT solutions that drive client success while fostering a people-first culture. We believe that when our team thrives, the business thrives — and our GPTW certification is a testament to that commitment. Now, we are seeking a proactive and technically skilled L1 Desktop Support Engineer to join our IT support team. The ideal candidate will be the first point of contact for end users and clients, responsible for providing Level 1 technical assistance across a range of platforms and systems. You will ensure prompt support for hardware, software, and networking issues while following established internal procedures and workflows. Key Responsibilities · Provide first-level support for end-user hardware and software issues across Windows and macOS devices. · Troubleshoot and resolve issues related to VPN connectivity, Fortinet, SonicWall, and other firewalls. · Assist in the configuration and maintenance of on-premises servers, user access, and system resources. · Support and troubleshoot access and configuration issues for Microsoft 365, Google Workspace, and other cloud platforms. · Handle user requests via ticketing systems (e.g., PSA Connectwise) and ensure timely updates and resolutions. · Maintain user accounts, permissions, and group memberships using Active Directory and similar tools. · Provide remote and in-person support to clients and employees to resolve day-to-day IT-related issues. · Escalate complex or unresolved issues to Level 2 or appropriate technical teams, with clear documentation. · Follow internal IT policies, SOPs, and change management protocols. · Support software installations, patches, and system upgrades on client devices. · Assist with printer, scanner, and peripheral troubleshooting and support. · Help in maintaining inventory of IT assets and hardware provisioning. · Contribute to the documentation of support procedures and knowledge base articles. Required Skills & Qualifications: · Strong knowledge of Windows 10/11, macOS, and basic networking concepts. · Exposure to VPN technologies and firewall troubleshooting (Fortinet, SonicWall). · Familiarity with Microsoft 365 Admin Center, Google Workspace Admin Console, and cloud-based productivity tools. · Basic understanding of Active Directory, DNS/DHCP, and file sharing services. · Good communication and interpersonal skills with a customer-first mindset. · Ability to follow structured troubleshooting steps and standard operating procedures. · Basic knowledge of ITIL processes or helpdesk best practices. Soft Skills · Strong analytical and problem-solving abilities · Self-motivated and eager to learn new technologies · Ability to work under pressure and manage time effectively · Excellent written and verbal communication

Required Experience 2 - 10 Years Skills NSX, Fortinet, sonicwall + 6 more Job Description - Network Security Engineer We at Pine Labs are looking for those who share our core belief - “Every Day is Game day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services. Role Purpose We are seeking an Network Security Engineer to manage network services in data center and all offices systems. In this role, the ideal candidate will take ownership of identifying, mitigating and preventing network security vulnerabilities while maintaining a secure and resilient environment. Responsibilities We Entrust You With Day to day operations management Work on Service Desk/Jira ticketing system to save day to day incidents/service requests. Event/Incident & Change management Firewall upgrades/hotfix/updates etc Will be required to manage network services in Data centers and all offices. Expert in routing and switching platform, good hands on in Cisco network. Create IPsec/Site to Site VPN tunnels between third party and pinelabs. Create Firewall Rules based on service requests. Able to manage and support on 24x7 running production environment. Establishes networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards. Maximizing network performance by enhancing monitoring, troubleshooting network problems and outages. Undertaking data network fault investigations in local and wide area environments, using information from multiple sources. Secures network system by establishing and enforcing policies, defining, and monitoring access. Accomplishes information systems and organization mission by completing related results as needed. Understand the security best practices and hardening of the network and security devices. Basic knowledge on cloud Infra and hands-on in AWS, Azure, Google etc cloud providers What Matters In This Role Minimum 1 to 2 years’ experience on network firewalls (Fortinet, SonicWALL, F5 LTM, & WAF). Minimum 2 to 3 years’ experience in routing protocols (BGP, EIGRP, Static) Good hands-on experience on monitoring & ticketing tools including automation. Should have implemented and administered the network and application load balancers on in-premise and cloud. Have experience in working and managing 24x7 production datacenter infrastructure. Knowledge on network devices of multiple vendors like FortiGate, DELL, CISCO, SONICWALL, HP etc. Basic knowledge is cloud infra on AWS, Azure, and Google. What We Value In Our People You take the shot: You Decide Fast and You Deliver Right You are the CEO of what you do: you show ownership and make things happen You own tomorrow: by building solutions for the merchants and doing the right thing You sign your work like an artist: You seek to learn and take pride in the work you do

Only Nagpur Candidates should Apply for this position. About Us Habuild is one of India’s fastest-growing wellness platforms, dedicated to helping people build healthier lives through the power of daily yoga, consistency, and community. With over 9 million lives impacted and 4.5 lakh+ people joining daily, our mission is simple yet ambitious: make wellness a lifelong habit for everyone. Founded by a passionate team from IITs and IIMs, Habuild is a product-first, experiment-driven company obsessed with creating real user impact. We've already broken multiple world records—and we're just getting started. We’re not just building a company—we’re building a movement. A movement fueled by purpose, discipline, and the belief that small, consistent actions lead to extraordinary transformation. Our work spans yoga, mindfulness, habit-building, and digital wellness, empowering people to unlock their best selves. To Apply- https://habuild.keka.com/careers/jobdetails/88801 We will review applications submitted through the mentioned link only. Role Overview As a System Administrator at Habuild, you will be responsible for ensuring the smooth, secure, and efficient operation of our internal systems and IT infrastructure. You’ll play a vital role in maintaining high system availability, data security, and compliance standards. You’ll also contribute to the development and enforcement of IT policies and collaborate with cross-functional teams to support company growth. This is a great opportunity for a motivated and experienced IT professional who thrives in fast-paced environments and wants to make a meaningful impact at a mission-driven company. Key Responsibilities Ensure secure and effective operation of all internal computer systems, applications, hardware, and software. Oversee troubleshooting, backups, archiving, and disaster recovery; provide expert support when needed. Collaborate with project teams to design and implement internal systems and solutions. Develop and maintain IT policies, best practices, and procedural documentation. Monitor and share regular reports on system performance with senior staff. Stay current with emerging technologies and industry trends to recommend improvements. Oversee and manage the IT budget in alignment with organizational goals. Ensure data security, network access control, and reliable backup systems. Requirements Bachelor’s degree (BE, BS) in Computer Science or a related field. Minimum of 3 years of relevant experience, preferably within the BPO industry. Strong technical knowledge of IT systems management, hardware/software infrastructure, and information analysis. Hands-on experience in computer networking, network administration, and system installations. Proven expertise in data center management and data governance. Experience with Domain Controllers, SonicWall firewall troubleshooting, and ISO 9001 & 27001 compliance documentation. Preferred Skills Strong problem-solving skills and the ability to work independently. Excellent verbal and written communication. Ability to thrive in a dynamic, mission-driven startup environment. Certifications in networking, cybersecurity, or system administration are a plus. Let’s build something extraordinary—together. Apply Now & Join Us in shaping a healthier, happier world—one habit at a time! https://habuild.keka.com/careers/jobdetails/88801 We will review applications submitted through the mentioned link only. Job Type: Full-time Pay: ₹25,000.00 - ₹32,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 26/07/2025

SUMMARY Manage Key Accounts- Map the Enterprise wide usage, and help solutioning for Smarter ICT solutions. Discover ICT opportunities, examine if we can participate and offer solutions, then Sell. Delhi – NCR Govt./ Corporate/ PSU / SME clients mainly in Delhi/ NCR South Delhi office- easy access (<1 minute) from Metro station. Been in business since 1987 Manage a set of Key Accounts- operating as a single point of contact to your customers Understand the need of the client, Architect and Deliver solutions spanning the IT Network/ Security/ Infrastructure needs of Enterprise Customers Will be responsible for end -to end sale for Delhi – NCR Govt./ Corporate/ PSU clients Understand (at granular level) and up skill yourself on various solutions (internet research white papers etc.) in order to provide the optimum solution to customer need Demo and Sell appropriate solutions based on : Manage Engine Solutions (performance/It network management, version/password controls/ security storage management) Network management, ( servers, storage, firewalls, ) Data Centre Infrastructure, Virtualisation and associated solutions ( HPE, ECG, CSG, Servers, Networking) Unified Communications/Video Conferencing solutions ( UTMs, VC from Polycom, Pexip, etc) IT/ Network Security / Storage solution ( cloud, NAS, SAN) Required Candidate profile 12 months – 60-month sales experience is desirableSome experience in end to end sales is desirableGood Knowledge of Networking, Servers, IT concepts, etc. Willingness to learn more Some experience in end to end sales is desirablePossess technical awareness of cloud-based IT solutions and industryA self-learner who practices constant knowledge up skillingDecent communication skills ( verbal & written), Good presentation skillsInternet & productivity applications proficient userGraduates with networking/ IT courses like MCP/ MCSE/ CCNA acceptableCandidates only from Delhi are preferred About Us: We are an IT Systems Integration & Solutions company, based in South Delhi, serving for 33 + years now. We do Data Centre solutions: Servers, Networking, Storage, Virtualization, On Premises and cloud backup and DR solutions, Unified Communication solutions & manage IT. We are registered with NIC for Software development. COMPUTER WARE has proven track record of proving quality IT support to customers, many of whom we have been serving for more than two decades.We architect, deploy, sustain and serve Enterprise Technology Solutions spanning Data Centre Infrastructure: Servers and other computing products for Computing, Networking, Storage & Backup and Information Security needs.Virtualization, SDDCLatest Video Conferencing SolutionsLarge Digital Signage – Video Walls, Outdoor LED displaysManaged Printing solutionsManaged WiFi SolutionsPost Sales IT Sustenance Support, IT AdministrationIT Infrastructure Availability /ManagementSaaS servicesDevelopment of Custom Software Solutions/ setting up e-Commerce etc. for specific business need We partner : Dell, Samsung, PEXIP/Polycom, Kyocera, HP, VMWARE, and networking solutions providers like CISCO, Sonicwall, Cyberoam, Fortinet, DLink, as well as our own Campus managed WiFi solutionsSounds interesting? Will you like to be part of our team? Get in touch. Eagerly awaiting to connect:xperience Job Category: Sales Job Type: Full Time Job Location: Delhi

Job Summary: This is an urgent requirement We are hiring a seasoned Manager – Network Administration (Level 3) responsible for designing, managing, and securing enterprise-wide network infrastructure. This role covers multiple geographic locations including cloud, local Head Office data centers, and disaster recovery sites. The ideal candidate will have deep hands-on experience with enterprise-grade firewalls, switches, routers, and wireless technologies with a focus on performance, scalability, and high availability. Key Responsibilities: 1. Network Infrastructure Management Design, deploy, and manage LAN/WAN networks across head office, branches, and DR sites using Cisco routers and switches . Ensure network availability, redundancy, and performance monitoring using NMS tools (SolarWinds, PRTG, etc.). Configure and maintain UniFi and Cisco wireless solutions across office locations for secure and seamless Wi-Fi access. 2. Firewall and Perimeter Security Configure and manage SonicWALL and Palo Alto firewalls , ensuring optimal ruleset management, threat prevention, and VPN configurations. Implement site-to-site VPNs and SSL VPNs for secure remote access. Regularly audit firewall logs and policies to ensure compliance with internal security controls. 3. Cloud Networking (AWS, Azure, GCP) Configure VPC, routing, and firewall rules for hybrid cloud environments. Maintain secure connectivity between cloud workloads and on-prem infrastructure using VPN/Direct Connect. Monitor cloud network traffic for cost optimization and anomaly detection. 4. Data Center (DC) & Disaster Recovery (DR) Oversee the network architecture and configuration for on-premises Head Office DC and DR locations . Participate in DR drills and ensure seamless network failover and data replication readiness. Maintain runbooks and network topology documentation for DC/DR. 5. Security & Compliance Implement and enforce network access controls, segmentation, and patch management aligned with ISO 27001 and PCI DSS. Collaborate with the Information Security Team for regular vulnerability assessments and remediation planning. 6. Leadership & Vendor Management Lead and mentor Level 1 and 2 network engineers across locations. Manage ISP and OEM relationships for hardware/software renewals, AMC, and SLA compliance. Evaluate new networking tools and technologies to improve efficiency and resilience. Required Qualifications & Experience: Bachelor’s degree in engineering, Computer Science, or IT. 7–10 years of relevant experience with at least 2 years in a leadership/managerial capacity. Certifications like CCNP or CCNA is preferred. Strong hands-on expertise with: Cisco routers and switches Palo Alto and SonicWALL firewalls UniFi and Cisco wireless systems Cloud networking (AWS/Azure/GCP) Key Skills: Multi-site network administration Firewall and VPN security management Cloud and hybrid network design Wireless infrastructure (UniFi/Cisco) DC-DR planning and failover testing Network performance monitoring and troubleshooting Team and vendor management Job Types: Full-time, Permanent Pay: Up to ₹1,000,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Application Question(s): How many Years of relevant experience you have in managing the Firewalls. How many Years of relevant experience you have in managing the Cisco Router & Switches? How many Years of relevant experience you have in managing the Cloud Network? How many Years of relevant experience you have in managing the Wifi network. Work Location: In person Application Deadline: 10/07/2025 Expected Start Date: 01/07/2025

As a System Admin you will: Respond to user support tickets and infrastructure issues in a timely and effective manner. Perform root cause analysis and apply permanent fixes when possible. Use event logs and monitoring tools to check the health of servers and network devices. Proactively identify and resolve performance bottlenecks and potential downtime risks. Provide troubleshooting and technical support for desktops, laptops, printers, and peripherals. Install and configure operating systems, software, and updates. Administer Microsoft Azure and Office 365 services including user provisioning, license management, and security controls. Manage Exchange Online, SharePoint, and Teams configurations. Liaise with hardware and software vendors to escalate and resolve issues. Manage warranties, support contracts, and hardware replacements. Skills Required : 1+ years of prior experience in system monitoring, endpoint support, and vendor coordination is essential. Solid understanding of domain structures, GPOs, and user/group management. Experience with DHCP, DNS, File Server Management, and endpoint security tools. Hands-on experience with laptop/desktop support, OS installation, and software setup. Working knowledge of Microsoft Azure and Office 365 platforms including user roles and security. Understanding of TCP/IP, VPN, and DNS fundamentals. Exposure to firewall management (e.g., SonicWall NSA 4600 preferred). Strong interpersonal and communication skills to work across teams and with non-technical users. Azure Administrator Associate (AZ-104)/MCSA or similar Microsoft certifications preferred

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities: Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM’s ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Required Qualifications: 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role. Preferred Qualifications: Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.