136 Sonicwall Jobs - Page 2

Overview Jhpiego is a nonprofit global health leader and Johns Hopkins University affiliate that is saving lives, improving health, and transforming futures. We partner with governments, health experts, and local communities to build the skills and systems that guarantee a healthier future for women and families. Jhpiego translates the best science and practice into moments of care that can mean the difference between life and death for women and families. The moment a woman gives birth; the moment a midwife helps a newborn to breathe. Through our partnerships, we are revolutionizing health care for the world’s most disadvantaged and vulnerable people. In India, Jhpiego works across various states in close collaboration with national and state governments, providing technical assistance in the areas of family planning, maternal and child health, strengthening human resources for health, and non-communicable diseases. These programs are funded by Takeda Pharmaceutical Company Limited, UNICEF, World Health Organization, University of Manitoba, Bill & Melinda Gates Foundation, Children’s Investment Fund Foundation (CIFF), MSD for Mothers, and others. The IT Associate is responsible for providing service desk support to 200+ users, and maintaining the network and server infrastructure. The nature of this work requires an individual who is service-oriented, organized, and who can interact with diverse end-users and technical staff, prioritize tasks, and resolve technical issues. The position report to the Senior IT Officer. Responsibilities User Support Provide technology L1 support in Delhi and L2 at Location office to staff. Install and manage software, including updates and license compliance. Remedy all issues relating to malware. Verify that Microsoft Windows and Software Updates are installed regularly. Maintain computers including the replacement of parts. Manage & update the Jhpiego Intranet portal. Experience supporting desktops, laptops, and mobile devices. Remote support to India branch offices. Operating support for MAC, Ubuntu, and Windows platforms. Configuring & troubleshooting Office 365. Preventive maintenance and report sharing with IT Manager. Network Manage and Monitor firewalls in Delhi and across India. Maintain network equipment including all switches, wireless access points. Monitor and run diagnostics to ensure that all systems are running smoothly. Maintain network devices including printers and All-in-One Copiers. Maintain and regularly test power backup systems (e.g., UPSs, battery arrays). Provide technical specifications to users across offices in terms of IT procurements. Handling Avaya IP phones in the office. Backup Institute and maintain a rigorous and regular backup system for all end-user computers and servers in the office, ensuring that all computers are backed up at all times. Implement disaster recovery in alignment with Jhpiego business needs and HQ-Baltimore ISTS process and procedures. Compliance Communicate regularly with the Global IT team to ensure that the Country Office is following Jhpiego IT regulations and best practices. Maintain system and configuration change documentation. Follow Jhpiego IT Service Management processes (JIRA) Maintain inventory of IT hardware and software. Any other tasks assigned by the supervisor. Server and Data Center Should have the experience to handle the complete IT infrastructure of an organization including hardware (Laptop, desktops, tablets, servers, printers, etc.), applications, security (gateway, endpoints), power/UPS management, VPN, NAS, SAN, Service desk and vendor/partner coordination. Responsible for maintenance of all IT hardware and software inventory including UPS, Servers, firewall, and other IT assets. Understanding of switches, firewalls (preferably SonicWall), access policies, and usage of reporting utilities present in the network and server operating systems Required Qualifications A Bachelor’s degree with IT diploma/certification/courses or equivalent knowledge and skills At least 2.5 years and above experience in a similar role. ITIL Foundation Certificate in IT Service Management. Basic knowledge of Microsoft Windows Server 2016/2019, Active Directory, TCP/IP, and Internet connectivity. Basic knowledge of Office 365, MS Azure, Azure AD), Mac OS, Linux, My SQL DB, Ubuntu, and SharePoint will be an advantage for this position. Experience with server hardware from major vendors (Ex: DELL, HP). Sound knowledge of cabling and wiring standards, network technologies such as DHCP, DNS, and PPP, wireless technologies, network protocols & LAN\WAN topologies (includes Ethernet, Remote Access, TCP/IP, and VPN Routing Protocols). Preferred Qualifications Due to high volume of applications, only shortlisted applicants will receive a response from Jhpiego HR. RECRUITMENT SCAMS & FRAUD WARNING Jhpiego has become aware of scams involving false job offers. Please be advised: Recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on our careers page. Official Jhpiego emails will always arrive from a @Jhpiego.org email address. Please report any suspicious communications to Info@jhpiego.org

Overview: Jhpiego is a nonprofit global health leader and Johns Hopkins University affiliate that is saving lives, improving health, and transforming futures. We partner with governments, health experts, and local communities to build the skills and systems that guarantee a healthier future for women and families. Jhpiego translates the best science and practice into moments of care that can mean the difference between life and death for women and families. The moment a woman gives birth; the moment a midwife helps a newborn to breathe. Through our partnerships, we are revolutionizing health care for the world’s most disadvantaged and vulnerable people. In India, Jhpiego works across various states in close collaboration with national and state governments, providing technical assistance in the areas of family planning, maternal and child health, strengthening human resources for health, and non-communicable diseases. These programs are funded by Takeda Pharmaceutical Company Limited, UNICEF, World Health Organization, University of Manitoba, Bill & Melinda Gates Foundation, Children’s Investment Fund Foundation (CIFF), MSD for Mothers, and others. The IT Associate is responsible for providing service desk support to 200+ users, and maintaining the network and server infrastructure. The nature of this work requires an individual who is service-oriented, organized, and who can interact with diverse end-users and technical staff, prioritize tasks, and resolve technical issues. The position report to the Senior IT Officer. Responsibilities: User Support Provide technology L1 support in Delhi and L2 at Location office to staff. Install and manage software, including updates and license compliance. Remedy all issues relating to malware. Verify that Microsoft Windows and Software Updates are installed regularly. Maintain computers including the replacement of parts. Manage & update the Jhpiego Intranet portal. Experience supporting desktops, laptops, and mobile devices. Remote support to India branch offices. Operating support for MAC, Ubuntu, and Windows platforms. Configuring & troubleshooting Office 365. Preventive maintenance and report sharing with IT Manager. Network Manage and Monitor firewalls in Delhi and across India. Maintain network equipment including all switches, wireless access points. Monitor and run diagnostics to ensure that all systems are running smoothly. Maintain network devices including printers and All-in-One Copiers. Maintain and regularly test power backup systems (e.g., UPSs, battery arrays). Provide technical specifications to users across offices in terms of IT procurements. Handling Avaya IP phones in the office. Backup Institute and maintain a rigorous and regular backup system for all end-user computers and servers in the office, ensuring that all computers are backed up at all times. Implement disaster recovery in alignment with Jhpiego business needs and HQ-Baltimore ISTS process and procedures. Compliance Communicate regularly with the Global IT team to ensure that the Country Office is following Jhpiego IT regulations and best practices. Maintain system and configuration change documentation. Follow Jhpiego IT Service Management processes (JIRA) Maintain inventory of IT hardware and software. Any other tasks assigned by the supervisor. Server and Data Center Should have the experience to handle the complete IT infrastructure of an organization including hardware (Laptop, desktops, tablets, servers, printers, etc.), applications, security (gateway, endpoints), power/UPS management, VPN, NAS, SAN, Service desk and vendor/partner coordination. Responsible for maintenance of all IT hardware and software inventory including UPS, Servers, firewall, and other IT assets. Understanding of switches, firewalls (preferably SonicWall), access policies, and usage of reporting utilities present in the network and server operating systems Required Qualifications: A Bachelor’s degree with IT diploma/certification/courses or equivalent knowledge and skills At least 2.5 years and above experience in a similar role. ITIL Foundation Certificate in IT Service Management. Basic knowledge of Microsoft Windows Server 2016/2019, Active Directory, TCP/IP, and Internet connectivity. Basic knowledge of Office 365, MS Azure, Azure AD), Mac OS, Linux, My SQL DB, Ubuntu, and SharePoint will be an advantage for this position. Experience with server hardware from major vendors (Ex: DELL, HP). Sound knowledge of cabling and wiring standards, network technologies such as DHCP, DNS, and PPP, wireless technologies, network protocols & LAN\WAN topologies (includes Ethernet, Remote Access, TCP/IP, and VPN Routing Protocols). Preferred Qualifications: Due to high volume of applications, only shortlisted applicants will receive a response from Jhpiego HR. RECRUITMENT SCAMS & FRAUD WARNING Jhpiego has become aware of scams involving false job offers. Please be advised: Recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on our careers page. Official Jhpiego emails will always arrive from a @Jhpiego.org email address. Please report any suspicious communications to Info@jhpiego.org

As a Network Security Engineer, you are expected to work on Networking products or solutions based on any vendor hardware /vendor operating system software (i.e Vendor agnostic) with little or minimum support including skills like Routers/Switches/ Load balancer. Your role would also involve deploying, managing and implementing networking solutions to address client business requirements. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.Responsibilities: * Assist in troubleshooting and problem solving a wide variety of client IT security related issues (Cisco FTD/Palo Alto/Checkpoint/Fortinet/Azure firewalls, IDS/IPS, VPN, proxy, Bluecoat/Forcepoint/Zscalar Web filtering). * Mentor Tier 1 staff on event handling & response * Manage day to day firewall operations, implementing firewall rule requests, configuration changes. Continually improve upon skills and ability to learn new technologies * Incorporate and follow all change management processes and procedures as outlined by the customer. Participate in security and vulnerability risk assessments of the enterprise firewall environment. * Contribute to L2/L3 SOPs/Runbook/KEDB in keeping process & documentation up to date. * Contribute to request/incident/change management improvement process * Ready to learn new technologies through internal trainings * Prove communication skills * Incorporate and follow all change management processes and procedures as outlined by the customer. * Participate in security and vulnerability risk assessments of the enterprise firewall environment. * Ready to work on 24/7 shifts to support client requirement. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise * Min 7-8 years of industry experience as a Network Security engineering on Design, Implementation and troubleshooting Firewall, load balancers, WAF * Hands-on Experience handling at least 3 Firewall products (PaloAlto, FortiGate, Checkpoint, Cisco, Juniper, Sonicwall etc.) and * Hands on experience with Proxy solutions(Forcepoint, Zscaler etc), IDS/IPS, WAF * Assist in troubleshooting and problem solving a wide variety of client IT security related issues (Cisco FTD/Palo Alto/ firewalls, IDS/IPS, VPN, proxy, Bluecoat/Forcepoint/Zscalar Web filtering). * Experience on firewall rules and data flow traffic in firewalls. * Experience in performing /documenting RCA for major security incidents related to network security products Must have experience interacting with OEMs to fix product/technology related issue * Experience on clustering and high availability. * Experience in configuration and implementation of VPN across various vendor perimeter devices. * Experience in routing technologies. * Skilled in analysing and monitoring network security solutions. * Should possess core understanding of web filtering gateways like BlueCoat, Zscaler or PaloAlto. Preferred technical and professional experience * You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies * Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work * Intuitive individual with an ability to manage change and proven time management * Proven interpersonal skills while contributing to team effort by accomplishing related results as needed * Up-to-date technical knowledge by attending educational workshops, reviewing publications

Network Design and Implementation: o Design, implement, and maintain network infrastructure, including Cisco switches, routers, and firewalls. o Configure and deploy PaloAlto and SonicWall firewalls to ensure high security and effective traffic management. o Perform network assessments to ensure system performance and optimization. o Ensure the integration of new technologies and infrastructure components into existing networks. Network Security Management: o Configure and maintain PaloAlto and SonicWall firewalls to ensure secure perimeter protection. o Implement advanced security features such as VPN, IPSec tunnels, and threat prevention policies. o Monitor and mitigate network security risks, conduct vulnerability assessments, and ensure compliance with security protocols. o Troubleshoot and resolve network security issues such as unauthorized access attempts, malware, and denial-of-service attacks. Monitoring and Troubleshooting: o Continuously monitor network performance using relevant tools and technologies. o Troubleshoot network issues and optimize overall performance across both hardware and software. o Collaborate with internal teams to identify, investigate, and resolve network issues in a timely manner. o Provide first-level support for network-related issues. Documentation and Reporting: o Maintain accurate records of network configurations, changes, and incident reports. o Generate reports on network health, security incidents, and performance metrics. o Provide clear and detailed documentation on network infrastructure, procedures, and troubleshooting steps. Role specific competencies Required: 5+ Years of Experience in Network Infrastructure. o Proficiency in configuring and managing Cisco switches and routers (Cisco IOS, Catalyst, Nexus). o Hands-on experience with PaloAlto Firewalls, including configuration, management, and troubleshooting. o Expertise in SonicWall Firewalls configuration, security features, and VPN solutions. o Knowledge of network protocols such as TCP/IP, DNS, DHCP, SNMP, BGP, Azure ExpressRoute and VLANs. o Experience with network monitoring tools (e.g., PRTG, OpManager). o Familiarity with network security best practices, firewalls, VPNs, and intrusion prevention systems. Certifications (Preferred but not required): o Cisco Certified Network Associate (CCNA) or higher. o Palo Alto Networks Certified Network Security Engineer (PCNSE). o SonicWall Certified Security Administrator (SCSA).

Job Roles & Responsibilities Network Infrastructure Management : Oversee the design, installation, configuration, and maintenance of network equipment, including routers, switches, firewalls, and other related devices. Operational Excellence : Manage the day-to-day operations of the IT infrastructure, ensuring the network is running optimally and all systems are functioning smoothly. Network Monitoring & Optimization : Monitor network performance to proactively identify and resolve issues, ensuring maximum uptime and efficiency. Network Design & Documentation : Create and maintain accurate network diagrams, documentation, and configuration details to support network planning, communication systems, and future upgrades. Network Configuration & Management : Configure and manage critical network components such as access control lists (ACLs), DHCP, IPsec tunnels, VLANs, routing, and switching. MPLS Management : Oversee the configuration, maintenance, and troubleshooting of MPLS technology to ensure reliable and high-performance connectivity. IT Asset & Inventory Management : Maintain accurate records of network infrastructure and IT assets, ensuring efficient management of hardware and software resources. IT Security & Compliance : Develop and enforce IT security policies and procedures to safeguard the network infrastructure and sensitive data. Ensure compliance with relevant industry standards. Documentation & Process Management : Establish and maintain robust documentation processes for network configurations, incidents, and operational procedures. Helpdesk & Service Desk Management : Oversee the management and resolution of support requests through the Helpdesk & Service Desk, ensuring timely and effective responses to technical issues. Team Leadership : Manage and mentor the Helpdesk and Engineer teams, fostering professional growth and promoting a collaborative work Requirements : Experience : At least 7 years of experience in IT management, with a focus on network and server infrastructure. Technical Expertise : Strong hands-on experience with Cisco Routers, Cisco Switches, SonicWALL and Barracuda Firewalls. Network Protocols : In-depth knowledge of routing protocols such as BGP, RIP, IGRP, EIGRP, and related technologies. Network Security : Proven experience in hardening network devices and ensuring robust security measures across the network infrastructure. Problem-Solving Skills : Strong ability to troubleshoot, administer, and optimize network infrastructure, including firewalls, routers, and switches. Leadership : Experience in managing cross-functional teams, including Helpdesk and engineering teams, with an emphasis on coaching, development, and performance improvement. Certifications : Relevant certifications such as Cisco CCNP, CCIE, or similar would be advantageous. Availability : Open to working in a 24/7 environment to ensure network continuity and quick issue resolution when needed. Knowledge of Frameworks : Familiarity with ITIL, ISO27001, and PCI DSS frameworks, ensuring adherence to best practices and regulatory requirements. Language Proficiency : Strong command of English and the ability to communicate effectively with offshore teams and stakeholder (ref:hirist.tech)

Company description Kunal Infotech Leading name in Computer Hardware industry in South Gujarat Region since 1999 twe have tremendously expanded our footprints in sales and services with the vision to carve a distinctive place for our self in the market. We provide unparalleled sales, services and maintenance in the field of computers and Information Technology to our diverse and widespread customer base. As an organization we are well equipped with highly qualified and specialized professionals who have in-depth knowledge of their specific fields, thus providing quick solutions to Our Customer We have been providing sales, service and IT related hardware solution to SME Segment for since last 10 Years including:  Computer hardware and peripherals  Computer Hardware annual maintenance  Peripherals textile designing solution  WAN Connectivity (through Wireless & VPN)  All Kind of logic boards and mother boards  Computer Drives  Hard Disk Drives  Line Printers We are authorized reseller of Principles: Servers: IBM, HP,Dell Networking Equipments: Cisco, D-link, Netgear, Linksys Laptops & Desktop: Lenovo, HP ,Dell Racks: Vall racks Printers: HP, Epson,TVS Software:Microsoft,Symantec Security Solution:Sonicwall,Symantec, Job description Feild Support Engineer Should Attend Problem related to Computer Hardware Like Desktops,Laptops,Servers,Storage,Network,Firewall on Customer Site We Are Also Accepting Application for this profile from Feild Engineer, Desktop Support Engineer,Network Engineer,Feild Support Specialist, Job Types: Full-time, Walk-In Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Shift: Day shift Application Question(s): are you Currently in and around Surat,Gujarat Experience: Network support: 1 year (Required) Comupter Hardware Support: 1 year (Required) Work Location: In person Expected Start Date: 15/07/2025

Role - General Manager – IT Infrastructure, Network & Communications Department: Information Technology Reporting To: CTO Industry Focus: Quick Service Restaurants (QSR) / Food & Beverage (F&B) Experience: 15–20 Years Key Responsibility Areas (KRA): 1. Data Center & Infrastructure Management · Full-stack management of in-house, co-located, and outsourced data centers including power, cooling, racks, structured cabling, and environmental monitoring systems. · Plan, size, and scale compute and storage capacity (SAN/NAS), virtualization clusters (VMware ESXi), and HA failover for critical applications (e.g., SAP ECC/HANA, MS Dynamics). · Define hypervisor configurations, resource pools, clustering, DRS/HA policies, and vMotion strategy. · Implement and test DR strategies using tools like Veeam, Zerto, and Commvault across Tier 3+ DC/DR setups. 2. Core Network & WAN Infrastructure · Architect and manage MPLS/SD-WAN network designs supporting 99.99% uptime across 300+ restaurant and corporate locations. · Deep experience with protocols: BGP, OSPF, EIGRP, VRRP, HSRP, STP, VRF segmentation. · Core device configuration and administration: Cisco Catalyst 3750/4500/9400, Nexus 7K/9K, Juniper EX series, SonicWALL, FortiGate UTM. · Manage L2/L3 switch fabric, trunking (802.1Q), QoS policies, link aggregation (LACP), and redundant routing via HSRP/VRRP. 3. Perimeter Security & Enterprise Firewalling · Define and enforce firewall rulesets (NAT, PAT, ACLs) and policies on SonicWALL, Cisco ASA, FortiGate, and Check Point platforms. · Centralized management and threat detection using UTM appliances and NGFW with Intrusion Detection/Prevention (IDS/IPS). · VPN infrastructure management: IPsec tunnels for site-to-site, SSL VPN for remote access (SonicWALL, Cisco AnyConnect). · Security hardening of router/switch configurations and OS image compliance for patching and version control. 4. Virtualization & Cloud Services · Lead infrastructure-as-a-service (IaaS) strategies on Azure/AWS: VNet design, ExpressRoute/VPN Gateway configuration, NSG/UDR planning. · Migrate workloads from on-prem to cloud (Lift & Shift), implement cloud backup using Azure Backup or AWS Glacier. · VM and containerized environment administration using vSphere, vCenter, Docker (Swarm/K8s optional). · Integrate Active Directory Federation Services (ADFS), Azure AD Connect, SSO/MFA security policies. 5. End-User & Outlet IT Management · Design, configure, and monitor thin client and POS networks with restricted VLAN segmentation and DHCP relay strategies. · Oversee wireless controller and AP deployments (Cisco WLC, Aruba Central), guest network isolation, and 802.1X authentication. · Automate endpoint configuration via SCCM/Intune, monitor compliance, and manage patching across endpoints. · Ensure smooth functioning of retail/outlet technology stack: POS, KDS, kiosks, customer Wi-Fi, and order tablets. 6. Network Monitoring & Fault Management · Deploy and administer monitoring platforms (SolarWinds, PRTG, Nagios) for real-time alerts, link availability, SNMP polling, and NetFlow analysis. · Set up SLA compliance metrics and auto-ticketing via integration with ITSM tools (ServiceNow/FreshService). · Troubleshoot escalated L2/L3 incidents, link flaps, routing loops, high CPU/memory on core devices. · Manage proactive monitoring scripts for packet loss, jitter, throughput, and MTTR reduction. 7 . Policy, Audit & Compliance · Implement and maintain ITGC/ISO27001-aligned infrastructure processes and documentation. · Ensure compliance with PCI-DSS for payment environments, endpoint encryption, NAC enforcement, and log retention. · Prepare documentation for security audits, process SOPs, DR drills, RCA reports, change and patch management logs. 8. Strategic Planning, Budgeting & Optimization · Annual CAPEX/OPEX planning for IT Infrastructure spend with a focus on ROI, scalability, and vendor negotiation. · Design policies for asset lifecycle management, EOL/EOS tracking, and hardware refresh cycles. · Optimize licensing, WAN bandwidth planning, and datacenter power/cooling efficiency metrics (PUE/DCiE). 9. Software Asset Management & Licensing Compliance · End-to-end ownership of software licensing lifecycle: procurement, activation, allocation, renewal, and decommissioning. · Maintain centralized inventory · Ensure compliance with OEM contracts for Microsoft, VMware, Adobe, and security vendors. · Monitor and audit software deployments to prevent unauthorized installations and ensure EULA adherence. · Conduct internal audits and prepare for external vendor audits. · Optimize license usage through metrics (user/device ratio, license utilization reports) to reduce costs. · Managing Mailing solutions. 10. Backup, Archival & Disaster Recovery Management · Design and implement a comprehensive backup and DR strategy for core infrastructure (DC/DR/Cloud). · Manage enterprise backup solutions across virtualized, physical, and cloud instances. · Define RTO/RPO for business-critical applications (e.g., POS, ERP, CRM, AD, File Servers, Email). · Automate snapshot and image-level backups for VMware, Hyper-V, and Azure/AWS workloads. · Enforce data retention and archival policies (tiered storage, cold/archive storage in cloud – Azure Blob, AWS Glacier). · Periodically test backup restoration integrity and DR readiness with scheduled drills. 11. Vendor & ISP Coordination · Handle link provisioning and fault escalation with ISPs: Airtel, Tata Comm, Sify, Vodafone, etc., for ILL/MPLS/PRI/BRI/Local Loop circuits. · Track and enforce SLAs, MTTR, and uptime guarantees across service contracts using regular performance reports and incident RCAs. Certifications (Preferred): · Networking & Security: CCNA, CCNP, Fortinet NSE4, SonicWALL CSSA · Microsoft/Cloud: Microsoft Certified: Azure Solutions Architect, AWS Solutions Architect Associate · Virtualization & Infra: VMware VCP, ITIL v4, PMP (optiona

Job Title: Service Desk Analyst-Senior Job Location : Gachibowli, Serilingampally, Ranga Reedy, Hyderabad Mode of Work : Hybrid Mode, hence professionals local to Hyderabad would be preferred Job Duration : Contractual Offer for 6 Months Shift : Can be an afternoon/evening/night shift as need to support US-Based Clients Position Description A Managed IT Service Desk Technician, within the Technology Consulting group, provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Service Desk Technician, you will work directly with our highly trained consultants and have access to a large cross-section of engagements and projects that will develop your I.T. career. Profile : A Managed IT Service Desk Technician provides remote technical support to our external managed serve clients. This position requires strong technical ability, great customer service skills, and the desire to learn. These attributes will be used in a fast-paced, fun, team-oriented environment. Job Duties and Responsibilities: Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM’s ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Qualifications : 1-2 years of experience working on a technical helpdesk, IT related role or equivalent network administration role. Preferred Qualifications : Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices Knowledge, Skills and Abilities: Highly customer focused with ability to provide consistently excellent customer service and professionalism Excellent written and verbal communication skills Able to quickly assess situations to pinpoint the scope/source of technical issues in a fast-paced environment Must be able to manage individual workload Must be a strong team player Must possess strong sense of ownership with client relationships

Solid understanding of the OSI or TCP/IP model. Expert knowledge of networking concepts and protocols such as TCP/IP, DHCP, UDP, IPv4, 802.11, QoS, DNS, SNMP. Monitor network performance and ensure system availability and reliability. Provide first-level troubleshooting for network issues such as connectivity problems, device malfunctions, and basic configuration issues. Log, track, and resolve network incidents, ensuring all incidents are documented and addressed within SLAs. Collaborate with senior engineers to resolve complex network issues Troubleshooting and resolving network issues, including hardware and software problems. Exposure to SonicWALL NSA 3600, NSA 2650, TZ570, NSv200, Fortinet 100F, 60F, Sophos XGS135, XGS87, XGS136 Design, support, install, and maintain local area network and wide area network. Strong understanding of troubleshooting knowledge i.e. Monitor, tcpdump, Wireshark. Configure URL filtering, IPS/IDS, Application filtering, port forwarding, policy restriction in the firewall. Strong knowledge in IPSec VPN, SSL VPN, L2TP, PPTP vpn. Internet connection setup based on the customer requirement and migration. Job Skills: Good Communication Skills. Malayalam Speaking candidates preferred Preferred qualifications: Bachelor’s degree in computer science, Information Technology Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person Application Deadline: 16/07/2025 Expected Start Date: 12/07/2025

Exposure in the BPO sector. Responsible for the maintenance, configuration, and reliable operation of Servers, PRl, Network, and CCTV. Provide technical support to users on desktop administration, Outlook configuration, laptop support, and LAN. troubleshooting, hardware issues, network problems, software installations, OS installations, and IT services. Troubleshoot complex system issues using various tools such as antivirus software and backup solutions. Provide technical oversight of a multi-site enterprise-level, including planning, implementation/expansion, maintenance, and troubleshooting. Prepare and maintain documentation of network configurations and cabling layouts. Recommend upgrades, patches, new applications, and equipment. Research and recommend approaches for system administration tasks. Maintaining Vendors for Technical issues, and payments follow-up. Security experience in Networking, Firewall (Sonicwall), and Endpoint protection. Job specifications: 3-4 years of experience in System Administration or Network Administration role. Strong knowledge of Firewalls and familiarity with Linux/Unix environments. Good communication skills. Ticketing tools and regular Security Audits knowledge. Bachelor's degree in Computer Science.

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking. Responsibilities Solid understanding of the OSI or TCP/IP model. Expert knowledge of networking concepts and protocols such as TCP/IP, DHCP, UDP, IPv4, 802.11, QoS, DNS, SNMP. • Monitor network performance and ensure system availability and reliability. Provide first-level troubleshooting for network issues such as connectivity problems, device malfunctions, and basic configuration issues. Log, track, and resolve network incidents, ensuring all incidents are documented and addressed within SLAs. • Collaborate with senior engineers to resolve complex network issues. Troubleshooting and resolving network issues, including hardware and software problems. Exposure to SonicWALL NSA 3600, NSA 2650, TZ570, NSv200, Fortinet 100F, 60F, Sophos XGS135, XGS87, XGS136 Design, support, install, and maintain local area network and wide area network. Strong understanding of troubleshooting knowledge i.e. Monitor, tcpdump, Wireshark. Configure URL filtering, IPS/IDS, Application filtering, port forwarding, policy restriction in the firewall. Strong knowledge in IPSec VPN, SSL VPN, L2TP, PPTP vpn. Internet connection setup based on the customer requirement and migration Job Skills Good Communication Skills. Malayalam Speaking candidates preferred. Qualifications Bachelor’s degree in computer science, Information Technology Location: Coimbatore/ Chennai Notice Period: Immediate Joiner/ 15 days. Interested candidates can share your resume to hr@postiefs.com

POSITION DETAILS Working Hours: 6:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Technical Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Pro-Vigil’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: ● Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily remote support tickets. ● Oversee the day-to-day field call center support operations, supervising a team responsible for support and quality of solves for field technicians. ● Demonstrate a consistent commitment to customer experience through effective ticket resolution. ● Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. ● Orchestrate daily effective staffing can queue/call management. ● Predict and proactively anticipate customer needs. ● Work with internal teams to ensure complex and/or escalated issues are resolved. ● Proactively seek out customer feedback and insights, providing recommendations to the leadership team. ● Build productive relationships built on trust, patience, and results with internal staff & customers. ● Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. ● Seek to overcome challenges and accept failure as an opportunity for improvement. ● Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. ● Coordinates and schedules large-scale software and hardware releases. ● Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership ● Set a clear team schedule, goals, and expectations. ● Manage timesheets, time-off requests, and capacity of the team. ● Delegate tasks and set deadlines. ● Conduct One-On-Ones ● Utilize our ticketing platform to manage team performance and report on metrics. ● Perform regular ticket audits to recognize success and identify opportunities for improvement. ● Participate in the interview process to vet qualified team members. ● Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. ● Listen to team members’ feedback and resolve issues or conflicts in a timely manner. ● Ability to make critical decisions while following company procedures. ● Ability to accept responsibility and account for own actions. ● Display original thinking and creativity. ● Develop innovative approaches and ideas and generate suggestions for improving work. ● Review outcomes to promote successful behaviors and provide feedback opportunities for growth. ● Identify team member development needs and coach accordingly. ● Provide new hire training and participate in 90 Day Introductory Evaluations. ● Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: ● Remote desktop support ● Desktop applications ● Enterprise level network architecture ● Complex LAN/WAN environments ● VPN technologies (L2TP, IPsec, OpenVPN, etc.) ● Network security (Cisco, SonicWall, Cradlepoint, etc.) ● Virtualization technologies (VMWare, Hyper-V, etc.) ● Various operating systems (Linux, MacOS, Windows) ● Security protocols (HTTPS, TLS/SSL, AES, etc.) ● Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) ● Networking and configurations (Switching, routing, firewalls, etc.) ● Web technologies (XML, HTML, CSS) ● Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) ● Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: ● 8+ years’ experience in a technical support, helpdesk, or network support management. ● 3+ years’ working for a technology service provider, security vendor, or similar business. ● 2+ years’ experience managing staff of more than 50 people. ● Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. ● Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. 🔗 About Pro-Vigil: With over 30 years of experience, Pro-Vigil is a leader in surveillance and vigilance solutions. Headquartered in San Antonio, Texas, we serve over 2000 clients globally, with a strong presence in India and US. Our innovative technology, combined with customer-centric solutions, empowers businesses with smarter decisions and enhanced visibility.

Position Overview: We are seeking a skilled and results-driven Manager, IT Infrastructure - Network to oversee and enhance our network infrastructure, ensuring high performance, reliability, and security. The ideal candidate will have a strong technical background in network management, a passion for optimizing IT operations, and experience in leading a team. This role requires an individual who can manage complex network systems, drive continuous improvements, and provide leadership in a dynamic IT environment. Job Roles & Responsibilities: Network Infrastructure Management: Oversee the design, installation, configuration, and maintenance of network equipment, including routers, switches, firewalls, and other related devices. Operational Excellence: Manage the day-to-day operations of the IT infrastructure, ensuring the network is running optimally and all systems are functioning smoothly. Network Monitoring & Optimization: Monitor network performance to proactively identify and resolve issues, ensuring maximum uptime and efficiency. Network Design & Documentation: Create and maintain accurate network diagrams, documentation, and configuration details to support network planning, communication systems, and future upgrades. Network Configuration & Management: Configure and manage critical network components such as access control lists (ACLs), DHCP, IPsec tunnels, VLANs, routing, and switching. MPLS Management: Oversee the configuration, maintenance, and troubleshooting of MPLS technology to ensure reliable and high-performance connectivity. IT Asset & Inventory Management: Maintain accurate records of network infrastructure and IT assets, ensuring efficient management of hardware and software resources. IT Security & Compliance: Develop and enforce IT security policies and procedures to safeguard the network infrastructure and sensitive data. Ensure compliance with relevant industry standards. Documentation & Process Management: Establish and maintain robust documentation processes for network configurations, incidents, and operational procedures. Helpdesk & Service Desk Management: Oversee the management and resolution of support requests through the Helpdesk & Service Desk, ensuring timely and effective responses to technical issues. Team Leadership: Manage and mentor the Helpdesk and Engineer teams, fostering professional growth and promoting a collaborative work environment. Candidate Requirements: Experience: At least 7 years of experience in IT management, with a focus on network and server infrastructure. Technical Expertise: Strong hands-on experience with Cisco Routers, Cisco Switches, SonicWALL and Barracuda Firewalls. Network Protocols: In-depth knowledge of routing protocols such as BGP, RIP, IGRP, EIGRP, and related technologies. Network Security: Proven experience in hardening network devices and ensuring robust security measures across the network infrastructure. Problem-Solving Skills: Strong ability to troubleshoot, administer, and optimize network infrastructure, including firewalls, routers, and switches. Leadership: Experience in managing cross-functional teams, including Helpdesk and engineering teams, with an emphasis on coaching, development, and performance improvement. Certifications: Relevant certifications such as Cisco CCNP, CCIE, or similar would be advantageous. Availability: Open to working in a 24/7 environment to ensure network continuity and quick issue resolution when needed. Knowledge of Frameworks: Familiarity with ITIL, ISO27001, and PCI DSS frameworks, ensuring adherence to best practices and regulatory requirements. Language Proficiency: Strong command of English and the ability to communicate effectively with offshore teams and stakeholder

Job Roles & Responsibilities: Will responsible for installation, configuration, managing & troubleshooting of Networks devices such as Routers, Switches, Firewall , load balancer, Vulnerability Scanners, other networking & Security devices, appliances Coordinate with users, service Providers & vendors to ensure timely and satisfactory resolution Create technical documentation, network diagrams, inventory control documentation, Incident Report, Change Management and security documentation Conduct daily performance checks on networking & Security devices Deploy and maintain access-list and firewall policies for high throughput environments Design and implement firewall, VPN, and IDS/IPS solutions Design and implementation of CME and CISCO IP Phone. Candidate Requirements: At least 4+ years of experience Experience with addressing, sub-netting, routing, switching, VLANs, VTP, STP, NAT, VPN, VRRP, HSRP etc. Proficient experience in Sonicwall is mandatory Hands-on experience in implementing, administrating and troubleshooting network devices: ASA, network switches, routers and network load balancers; other firewall and other security appliances Strong knowledge of firewall policies, NAT rules, IP SLA, VoIP, SIP, IPSec VPN, IDP & IPS, RADIUS and TACACS Strong knowledge of protocols MPLS, OSPF, BGP, EIGRP, QoS, GRE, NetFlow WAN, Voice over IP (VoIP), SIP/SIP-T technologies A good level of experience implementing and administering common TCP/IP – based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc. Evaluate, implement and monitor incoming network change requests Participate in peer review of new or modified LANs/WANs/VoIP strategy and advise on impact of proposed network changes Experience with standard network and security change and configuration control policies Knowledge of network monitoring and administration tools (Solarwind, Nagios, OpenNMS,) Should know the difference between OSPF and EIGRP protocol Must be able to work effectively with little supervision as well as in a team environment Ability to respond to production issues on a 24x7 basis and extending beyond Normal Working Hours Should be Graduate or Diploma with Certification in Technical course Should be CCNP certified.

Job Roles & Responsibilities: Managing IT infrastructure. Installing, configuring and managing network equipment including routers, switches, firewall. Maintaining the day-to-day IT operation. Network Monitoring to maximising network performance. Create accurate network diagrams and documentation for design and planning network communication systems. Configuring and managing of Access list, DHCP IP Sec tunnel, VLANs, Routing & Switching. Configuration and maintenance of MPLS technology. IT Asset & Inventory Management. Manage and implement IT Securities policies and procedures. Ensure proper Documentation process is in place. Handling Helpdesk & Service Desk. Managing Helpdesk & Engineer Team. Candidate Requirements At least 5 years of experience in IT Management including Network and Servers. A good command of English and able to handle offshore users. Hand on experience on Cisco Router, Cisco Switches, SonicWALL Firewall & Barracuda Firewall. Should have knowledge about Hardening of Network devices. Ability to implement, administer, and troubleshoot network infrastructure devices, including firewall, routers, switches. Should have knowledge and implementation experience on routing protocols BGP, RIP, IGRP, EIGRP etc. Should be open to work in 24*7 environments. Knowledge of ITIL, ISO27001 & PCI framework

Location : BangaloreGrade : A1-A2Vacancy: 1 PositionSalary: Up to INR 7,50,000We are looking for a Network and Firewall Administrator to maintain a reliable, secure and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain and monitor all active network equipment and manage the Firewalls in order to ensure smooth network operation. Fully support, configure, maintain and upgrade corporate customer’s networks and in-house servers Install and integrate new server hardware and applications. Keep an eye out for needed updates. Support and administer third-party applications Ensure network security and connectivity Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Set up user accounts, permissions and passwords Resolve problems reported by end user Define network policies and procedures Specify system requirements and design solutions Research and make recommendations on server system administration Provide remote support for users in India, US, UK, Israel, Germany, Mexico, Argentina, Ireland and Romania Remotely manage Switches, Wireless Aps, Firewalls, Server, Routers in US, Europe and Middle East Proven experience in a network administrator role Hands on experience in networking, routing and switching Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired Ability to set up and configure network hardware Familiarity with backup and recovery software and methodologies Great at organizing, prioritizing and multitasking Good analysis and troubleshooting skills Good communication skills (written and spoken)Qualification: - AnyCertification : Checkpoint, FortiGate, SonicWall, Cisco ASA Firewalls along with CCNP (Routing & Switching) or similar certification will be an added advantage.Minimum Relevant Experience: 3-5 years managing multi-locations Firewalls and Network across Americas, Europe, Middle East and India. Joining time / Notice Period: Immediate joiningShift Timings: Rotational Shifts (working from Bangalore office)3 must havesNetwork Admin 4/5Firewall / Configuration / Deploy / maintain 4/5

Vista IT Solutions Pvt. Ltd. - Indore, Madhya Pradesh Exp : 4-6 Years/ Job Type : Full Time Vista IT Solutions is building a high-performance IT operations team to support our 24×7 Managed Services delivery. We are hiring an experienced Systems Administrator with proven skills in Office 365, Azure, network security, virtualization, disaster recovery, and endpoint protection . This role requires strong ownership, deep technical expertise, and the ability to contribute within a globally distributed support structure. You will collaborate closely with team members across geographies to ensure high-quality service delivery. Department: Managed IT Services & Security Operations Location: Global MSP Team (24×7 Support Environment) Requirements Key Responsibilities Administer and support Microsoft 365 tenant environments including Exchange Online, Teams, OneDrive, SharePoint, Intune, and compliance settings Manage Azure services including virtual networks, resource groups, Azure AD, backup vaults, and security baselines Maintain VMware-based virtualized infrastructure (HP/Dell servers) Configure and secure SonicWall firewalls and Cisco switches; manage VLANs, routing, access control, and VPNs Deploy and manage EDR/MDR using Malwarebytes or equivalent tools Execute and monitor backup and disaster recovery operations using Veeam and Wasabi Handle patching, firmware updates, and RMM tool management (Barracuda RMM currently used) Oversee 3CX VoIP systems and ensure QoS, failover, and provisioning Implement and maintain cybersecurity best practices (Zero Trust, MFA, security policy hardening, threat response) Participate in 24×7 shift coverage, escalations, and weekend/on-call rotations as part of a global MSP support model Document configurations, SOPs, diagrams, and client-specific runbooks Required Skills & Experience 4+ years as a Systems Administrator or similar hands-on infrastructure/security role Strong knowledge of Microsoft 365 & Azure (administration, security, and compliance settings) Experience with VMware (ESXi, vCenter) virtualization platforms Proficiency with SonicWall firewalls, Cisco switching, routing protocols, and VPNs Hands-on experience with Veeam backup and Wasabi cloud storage Familiarity with endpoint security tools and threat response procedures Strong documentation, communication, and task ownership capabilities Experience working in an MSP or multi-client IT service environment is preferred Preferred/Bonus Skills Azure certifications (AZ-104, SC-200) or M365 (MS-102) Cisco or SonicWall certifications (CCNA, SNSA) Experience evaluating and transitioning RMM tools Familiarity with compliance frameworks (HIPAA, SOC 2) Mentoring or onboarding experience for technical team members What We Offer A globally collaborative work environment and impactful client-facing projects Opportunity to work with enterprise-grade technologies and diverse client stacks Career growth and role evolution as we expand managed services and cybersecurity functions Flexibility in rotational shifts within a stable, process-oriented team This is position is for night shift and work from office.

Job Title: IT Infrastructure & Cloud Engineer Location: Hyderabad, India (On-site/Hybrid options available) Company: VariTec Consulting Private Limited Employment Type: Full-Time About the Role VariTec Consulting is seeking a highly motivated and skilled IT Infrastructure & Cloud Engineer to join our growing technology team. The ideal candidate will bring hands-on expertise in networking, systems administration, cloud infrastructure, virtualization, and security to support and scale our internal and client-facing systems. Key Responsibilities Design, deploy, and manage enterprise-grade networks and systems Configure and maintain firewalls, routers, switches (SonicWall, Cisco, Palo Alto, Fortinet, etc.) Administer Windows Server and Linux/Unix environments Manage Active Directory, Group Policy, DNS, DHCP, VPN, and VLANs Oversee storage (SAN/NAS) and file server infrastructure Provision and maintain cloud infrastructure (AWS, Azure, or GCP) Implement hybrid cloud solutions and manage cloud security policies (IAM) Work with IaaS, PaaS, and SaaS-based architectures Use tools for automation and orchestration across cloud environments Administer virtualization platforms like VMware vSphere, Hyper-V, or KVM Support containerized workloads using Docker and Kubernetes Manage VDI solutions (Citrix, Microsoft RDS) Bonus Skills (Preferred but not Mandatory) Strong understanding of cybersecurity practices and endpoint protection Experience with SIEM tools (Splunk, IBM QRadar) Familiarity with regulatory compliance standards (ISO 27001, HIPAA, SOC 2, GDPR) Ability to coordinate penetration testing and security audits Exposure to cloud cost optimization and reporting Required Qualifications Bachelor’s degree in computer science, Information Technology, or related field 3+ years of experience in IT infrastructure, systems administration, or cloud engineering Strong troubleshooting and documentation skills Industry certifications (e.g., CCNA, AWS/Azure certifications, RHCE) are a plus Why Join Us? Opportunity to work on cutting-edge infrastructure and cloud technologies Dynamic work environment with exposure to cross-functional projects Supportive leadership and upskilling opportunities 📧 Interested candidates can apply via LinkedIn or send your updated resume to HR@varitecconsulting.com

Vista IT Solutions Pvt. Ltd. - Indore, Madhya Pradesh Exp : 4-6 Years/ Job Type : Full Time Vista IT Solutions is building a high-performance IT operations team to support our 24×7 Managed Services delivery. We are hiring an experienced Systems Administrator with proven skills in Office 365, Azure, network security, virtualization, disaster recovery, and endpoint protection . This role requires strong ownership, deep technical expertise, and the ability to contribute within a globally distributed support structure. You will collaborate closely with team members across geographies to ensure high-quality service delivery. Department: Managed IT Services & Security Operations Location: Global MSP Team (24×7 Support Environment) Requirements Key Responsibilities Administer and support Microsoft 365 tenant environments including Exchange Online, Teams, OneDrive, SharePoint, Intune, and compliance settings Manage Azure services including virtual networks, resource groups, Azure AD, backup vaults, and security baselines Maintain VMware-based virtualized infrastructure (HP/Dell servers) Configure and secure SonicWall firewalls and Cisco switches; manage VLANs, routing, access control, and VPNs Deploy and manage EDR/MDR using Malwarebytes or equivalent tools Execute and monitor backup and disaster recovery operations using Veeam and Wasabi Handle patching, firmware updates, and RMM tool management (Barracuda RMM currently used) Oversee 3CX VoIP systems and ensure QoS, failover, and provisioning Implement and maintain cybersecurity best practices (Zero Trust, MFA, security policy hardening, threat response) Participate in 24×7 shift coverage, escalations, and weekend/on-call rotations as part of a global MSP support model Document configurations, SOPs, diagrams, and client-specific runbooks Required Skills & Experience 4+ years as a Systems Administrator or similar hands-on infrastructure/security role Strong knowledge of Microsoft 365 & Azure (administration, security, and compliance settings) Experience with VMware (ESXi, vCenter) virtualization platforms Proficiency with SonicWall firewalls, Cisco switching, routing protocols, and VPNs Hands-on experience with Veeam backup and Wasabi cloud storage Familiarity with endpoint security tools and threat response procedures Strong documentation, communication, and task ownership capabilities Experience working in an MSP or multi-client IT service environment is preferred Preferred/Bonus Skills Azure certifications (AZ-104, SC-200) or M365 (MS-102) Cisco or SonicWall certifications (CCNA, SNSA) Experience evaluating and transitioning RMM tools Familiarity with compliance frameworks (HIPAA, SOC 2) Mentoring or onboarding experience for technical team members What We Offer A globally collaborative work environment and impactful client-facing projects Opportunity to work with enterprise-grade technologies and diverse client stacks Career growth and role evolution as we expand managed services and cybersecurity functions Flexibility in rotational shifts within a stable, process-oriented team This is position is for night shift and work from office.

Job Title : Senior System Administrator Job Summary We are looking for an experienced Senior System Administrator to manage, maintain, and optimize our IT infrastructure. The ideal candidate will have deep expertise in system administration, network security, virtualization, and bare metal server management, along with a strong focus on security compliance and operational excellence. You will play a critical role in ensuring the reliability, security, and scalability of our enterprise systems. Key Responsibilities System Administration : Manage, maintain, and monitor servers, storage systems, and virtualization platforms including VMware vSphere and ESXi. Perform regular system upgrades, patch management, and backups to maintain optimal performance and security posture. Troubleshoot and resolve complex system issues across physical and virtual environments. Manage bare metal servers, specifically HP ProLiant Series, including hardware diagnostics and repair coordination. Firewall And Network Management Configure, manage, and monitor firewalls such as Fortinet and Sonicwall to safeguard the network perimeter. Implement and maintain network security policies, including VPN configurations and Intrusion Detection/Prevention Systems (IDS/IPS). Optimize network performance, ensure high availability, and minimize downtime. Virtualization And Cloud Administer VMware environments, including vCenter, vMotion, and High Availability (HA) configurations to ensure uninterrupted services. Support hybrid cloud environments, integrating on-premise systems with public/private cloud platforms to enable seamless operations and scalability. Bare Metal Server Management Diagnose and resolve hardware-related issues on HP ProLiant Series bare metal servers. Perform firmware updates, RAID configuration, hardware replacements, and routine preventive maintenance. Ensure the reliability and high availability of physical infrastructure components. Security And Compliance Ensure all systems comply with security standards and regulatory requirements such as ISO 27001 and GDPR. Conduct regular security audits, vulnerability assessments, and penetration testing in collaboration with security teams. Develop, implement, and test disaster recovery and business continuity plans to minimize risks and downtime. Collaboration And Support Work closely with cross-functional teams including network, security, and application teams to support overall infrastructure needs. Provide mentorship and technical guidance to junior system administrators and IT support staff. Document system configurations, operational procedures, and troubleshooting guides to ensure knowledge retention and compliance. Required Skills & Experience Minimum 5+ years of experience in system administration within enterprise environments. Proven expertise with VMware vSphere, ESXi, and associated management tools (vCenter, vMotion, HA). Strong hands-on experience managing HP ProLiant Series servers and related hardware troubleshooting. Deep knowledge of firewall technologies, especially Fortinet and Sonicwall, including VPN and IDS/IPS configurations. Solid understanding of networking concepts (TCP/IP, VLANs, routing, switching) and network security best practices. Experience working with hybrid cloud infrastructures and cloud integration strategies. Familiarity with backup and recovery tools and disaster recovery planning. Strong knowledge of security standards and compliance requirements (ISO 27001, GDPR). Excellent problem-solving, analytical, and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Experience mentoring junior team members and documenting technical procedures. Preferred Qualifications Certifications such as VMware Certified Professional (VCP), Fortinet NSE, Microsoft Certified: Azure Administrator, or CompTIA Security+. Experience with automation and scripting tools (PowerShell, Bash, Python). Familiarity with monitoring tools like Nagios, Zabbix, or SolarWinds. Exposure to containerization (Docker, Kubernetes) and cloud-native technologies. (ref:hirist.tech)

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM’s ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Required Qualifications 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role. Preferred Qualifications Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Location: Little Italy, Corporate Office Pune Salary : 14,000/- to 16,000/- Key Responsibilities: Installation & Maintenance: Set up desktops, laptops, servers, printers, scanners, biometric devices, CCTV systems (DVR/NVR), routers, switches, and other peripheral devices as per company requirements. System Configuration: Assemble and configure hardware components, including system BIOS and peripheral device settings. Troubleshooting: Diagnose and repair hardware malfunctions in computers, printers, biometric systems, POS machines, and network devices. Preventive Maintenance: Conduct regular health checks and maintenance of hardware to prevent unexpected failures. Network Infrastructure: Install and manage LAN cables, patch panels, routers, access points, switches, and SonicWall firewalls for secure and stable connectivity. Asset Management: Track and maintain inventory of all IT hardware, ensuring optimal performance and timely upgrades or replacements. Server Management: Maintain physical and virtual servers (e.g., VMware ESXi), ensuring uptime, performance, and security. Compliance & Quality: Ensure all hardware complies with company standards and security protocols. Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field (fresh graduates are encouraged to apply). 1-2 years of relevant experience in IT system administration or a similar role (preferred but not required). Strong knowledge of network protocols, server management, and system monitoring tools. Experience with operating systems (Windows, Linux, macOS) and server management. Excellent problem-solving skills and attention to detail. Strong communication skills and ability to work in a team environment. Preferred Skills: Certification in systems administration (e.g., Microsoft Certified System Administrator, CompTIA Network+) is a plus. Familiarity with database management and SQL queries. Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹16,000.00 per month Benefits: Health insurance Shift: Day shift Work Location: In person

Job Type - Remote work Job Description: Experience with Routers, Switches, Firewall, WLC, NMS. Cisco, Alcatel Enterprise and Aruba. Experience with Fortinet, Palo Alto Firewalls, SonicWall & Checkpoint. Experience with load balancer. Experience in Alcatel Switching & Wireless Technology. Experience in Cisco, Meraki and Aruba Wireless technology. Detailed understanding of the function and configuration of Cisco, ALE, HP, Brocade and other networking equipment. Configuring and troubleshooting Cisco routers in a large WAN environment. Administering and configuring layer 2 and layer 3 Cisco, ALE & HP networks. Knowledge of VLANs, spanning tree, BGP and EIGRP. Understanding of IP addressing including subnetting and super-netting. Provide proactive recognition and correction of network related problems. Ability to perform implementation activities outside of normal business hours. Complete projects and tasks in a timely manner. Managing assigned projects and program components to deliver services in accordance with established objectives. Prepare designs and technical proposal as per the RFP from the customer. Experience in network & security designing and technical workshops. Support experience of banking customers Educational Qualification: Graduate in IT with minimum 5 years of work experience. Certifications: CCIE R&S, NSE6, Aruba Professional certification Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹120,000.00 per month Application Question(s): Are you willing to accept remote work? Are you willing to accept the salary range mentioned? What is your notice period? License/Certification: CCIE R&S (Required) Aruba Professional certification (Preferred) Application Deadline: 07/07/2025

Senior Windows Administrator Lead - Full-Time | Hyderabad | WFO / Hybrid Experience Required: Minimum 10 years of managing enterprise scale, complex virtualized server environments, Windows Server Environment. Are you ready to take on a high-impact leadership role in a dynamic and fast-paced environmentWe are looking for a System Admin Lead to join our team and play a key role in maintaining and strategizing infrastructure for a Fortune 200 company in the US. This position offers an opportunity to work with multiple datacenters and a vast AWS ecosystem, ensuring seamless operations, security, and scalability. Why Join UsWork on cutting-edge AWS and VMWare technologies Lead critical infrastructure projects for a Fortune 200 enterprise Hybrid work model with a collaborative team culture Opportunity to strategize, optimize, and innovate Roles & Responsibilities Diagnose and troubleshoot complex technical issues across a hybrid infrastructure Upgrade and optimize network infrastructure for performance and security Deploy and maintain VMWare and Dell Servers, along with firewalls (SonicWALL) Monitor and enhance server, software, and hardware performance Ensure smooth application and SQL DB deployments (manual, script-based, and CI/CD) Maintain and update technical documentation to streamline operations Architect and strategy large migration and decommission programs and execute them with a plan. Work with business and IT stake holders and prioritize the tasks and keep them informed. Publish project plan and be able to communicate to executives. Must-Have Skills & Experience Strong Active Directory management, migration and setup expertise Strong AWS expertise and team leadership experience Deep understanding of LAN/WAN and Hybrid networks Strong Hands-on experience with Active Directory, DNS, SQL, IIS, VMware, and AWS Experience in server migrations (File, AD, and Application servers) Solid knowledge of Active Directory, Windows Clusters, AWS & VMWare ESXi networks (migration, upgrades, and troubleshooting) Strong grasp of security techniques to ensure compliance and protection Excellent problem-solving and communication skills Proven experience in leading teams and managing priorities effectively Who Should ApplyWe are seeking immediate joiners with exceptional technical and leadership skills. If youre passionate about managing and optimizing enterprise-scale IT infrastructure, this is your opportunity to make an impact! Apply Now & Be Part of a Game-Changing Team!

Fresher Do not APPLY Expert in Firewall & Server MCSE +CCNA (Course MUST Required) Windows Server OS Installation Experience Server Files & Folder Permission Server Troubleshooting Firewall Sophos/Sonicwall - VPN Creation, Policy Creation Cisco Switch, Wifi Access Point, Networking Desktop/laptop H/W / MAC Troubleshooting Windows Installation/ Troubleshooting Outlook/Thunderbird or email client configuration Local as well as Network Printer Installation Remote Support Cable Punching Domain Knowledge IP address Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 15/07/2025