2539 Solving Queries Jobs - Page 8

Hiring for Tamil and Malayalam Customer Support Executives Domestic Process Work from office Location: Marathahalli, Bengaluru Details : Shift: 9 Hours, Day Salary: 20k CTC Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Rinkita: 7579022945 for more details ** ALL INTERVIEWS WALK IN at Bengaluru Branch **

NGO domain Tamil voice process [Tele Caller / Tele Sales] Day Shift 10:00 AM to 6:00 PM Immediate joining Salary 10k to 12k + Incentives Sunday fixed off Candidates residing in Chennai Contact Details: 8939028028/89255 83771 Required Candidate profile Required Candidate profile Female Candidates Only Freshers can apply Only Work from Office Any Qualification Tamil with average English is sufficient

We are looking for a motivated and customer-focused Call Centre Executive / Telecaller to join our customer support team. The ideal candidate will be responsible for handling inbound and outbound calls, resolving customer queries, providing accurate information, and ensuring a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls in a professional manner. Provide accurate information related to products, services, orders, and support requests. Record customer interactions, complaints, and feedback in CRM systems. Escalate unresolved issues to the appropriate internal teams. Follow communication scripts and standard operating procedures (SOPs). Meet daily/weekly/monthly call and service targets. Maintain a positive, empathetic, and professional attitude toward customers at all times. Stay updated on company products, services, and policies. Requirements: Minimum qualification: 12th pass or graduate in any discipline. Proven experience in a call centre or customer service role is a plus. Good communication skills in [Hindi/English/regional language as per requirement]. Basic computer knowledge (MS Office). Ability to handle pressure and meet targets. Polite, patient, and problem-solving attitude. Willing to work in rotational shifts if required. Preferred Skills: Multilingual ability is a plus. Experience in B2C or tech support environments. Familiarity with call tracking and ticketing systems. *******EXCELLENT ENGLISH COMMUNICATION SKILLS REQUIRED*************************

Urgent Opening for Education Counsellor / Academic Counsellor Salary: 20,000 To 40,000CTC Performing counselling for interested candidates by making outbound calls. For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner,Pune To schedule your interview send your CV through WhatsApp (number mentioned below) HR Sayali :9158043197 Perks and benefits Performance Bonus and growth opportunities.

Order processing, material follow up with the factory, follow up with transporter for on time material delivery. Payment follow ups, Build and maintain strong relationships with customers. Address customer inquiries and concerns promptly. Required Candidate profile At least 3 years of experience in CRM operations in a manufacturing company. Need immediate joiner Good Communication skills must Perks and benefits PF, INSURANCE

Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/WhatsApp HR Namrata @ 91054 36757 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Perks and benefits Cab Facility Incentive Bonus

Title : Assistant Manager - Operations Location : Mumbai Reports To : Associate Vice President About us: Established in 2016, Equentis Wealth Advisory is a SEBI registered investment advisor dedicated to providing innovative and comprehensive financial solutions. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner in the financial industry. We are currently seeking a dynamic and experienced General Manager to lead our Customer Support team. Equentis has over 400+ employees, three offices in Mumbai, Delhi, Bengaluru and over 40,000+ clients across geographies. Website: https://www.researchandranking.com/ Position Overview: As the Assistant Manager of Customer Support, you will play a crucial role in ensuring the highest level of customer satisfaction by resolving the clients queries within specified times. The ideal candidate will have a strong background in customer service and a deep understanding of the stock market. Broader Role / Direct Responsibilities: Handling the daily operations of the customer support team to ensure prompt and effective resolution of customer inquiries and issues received through emails and phone calls. Develop and implement strategies to enhance customer satisfaction and loyalty Capable of resolving escalated queries Hands on experience of handling SEBI/Exchange related queries/inspection/audit Continuously evaluate and optimize customer support processes to improve efficiency and effectiveness Coordinating with internal teams to ensure timely and accurate responses to client inquiries, requests, and complaints. Collaborate with cross-functional teams to implement improvements and ensure seamless communication MIS Reporting Qualifications & Skills Required : •Bachelors degree in business, Finance, or a related field/Postgraduate (MBA in Finance is preferable) •Minimum of 3-5 years of experience of working with a SEBI registered intermediary such as, Stock Broker, Investment Advisor, Portfolio Manager Service •NISM Certification (Series XA and XB) is preferred •Excellent organizational and time-management skills •Strong analytical and problem-solving skills •Ability to work Individually and in a team environment

Hii Jobseekers, Greeting from Shining stars Position: Customer Support Representative Hyperlocal Chat & Email (V4 Quality) Qualifications: Undergraduate/Graduate (any discipline); Freshers & Experienced both eligible Required Skills: Excellent written & verbal communication in English (V4 quality level) Strong customer-centric mindset and logical problem-solving skills Proficiency with basic computers and email/chat platforms Shift Timings: (6 days/week) Day Shift: 9AM 2PM Evening Shift: 6PM 11PM Compensation: CTC: 13,500 / month Takehome Salary: 10,800 / month Benefits: Oneway cab facility during hightime/off hours Stable 6day working schedule Responsibilities: Manage customer queries via chat and email for Hyperlocal Flipkart operations Address concerns promptly and escalate when needed Maintain high-quality communication (both written and verbal) aligning with V4 quality standards Ensure timely and accurate ordering, resolution, and process hand-offs Adhere to shift schedules and performance targets Ideal Candidate: Recent graduates or individuals with prior customer service experience Strong communication and customer-handling abilities Comfortable working in an email/chat-based support function Flexible with shift rotations and willing to join immediately How to Apply: Updated resume Quick availability Why This is a Good Fit: Entry-level friendly no strict prior experience requirement Preferable qualifications straight forward UG/Grad and communication skills Fixed shifts with a good work-life balance Oneway cab for safety and convenience during odd hours Apply here by sharing ur resume to HR Shrasti pathak (9450957497) , HR Anshika Tiwari(9453915028) . Also drop ur resumes in the same numbers . Thanks and Regards Shrasti pathak HR Executive

KPMG India is looking for Senior - CRM Technical to join our dynamic team and embark on a rewarding career journeyLead and manage the design, development, and implementation of technical solutions for complex business requirements.Provide expert-level support and mentorship to junior team members, guiding them through technical challenges and best practices.Review code, technical documentation, and system designs to ensure high standards of quality, performance, and scalability.Collaborate with cross-functional teams including product managers, architects, and QA engineers to deliver end-to-end solutions.Identify areas for system improvements and propose enhancements or optimizations to existing infrastructure or applications.

KPMG India is looking for Assistant Manager - CRM Technical to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

The appointed official will work in rotational shifts, managing incoming calls and ensuring prompt and efficient resolution of queries. Responsibilities include: Attending customer or internal calls during assigned shift hours Required Candidate profile Generating and assigning token numbers for each case/request Coordinating with the internal teams to ensure timely resolution of issues Tracking the status of each token,updating relevant stakeholders Perks and benefits to be disclosed post interview

Job Title:- Customer Service Location:- Gurgaon Udyog vihar Phase-4 Salary:-CTC upto 22K Key Requirements Graduates/Undergraduates both can apply Should have Excellent English and Hindi communication skills Experienced and Freshers both can apply Note:- For Boys It Will Be 24*7, Rotational Shifts And Rotational Week Off's Day Shifts For Girls Day Shift 6 Days working No Cab Contact Person:- Sheetal 8929197336 Email ID-Sheetal@number-11.in

Hiring for "Fraud Analyst" Chat process Exp. AML /KYC /Fraud /Dispute experience mandatory Salary - 28K Inhand + incentives 5 days working with any 2 week off Graduation mandatory "Immediate joiners" HR Sangeeta 7693928266 Required Candidate profile Candidate must have experience in KYC/AML /Fraud / Dispute Excellent written and verbal communication AML /KYC/Fraud/Dispute experience required Graduation mandatory Immediate joiners required

Roles and Responsibilities Handle customer queries related to product/service issues and resolve them efficiently. Process emails received from customers in a timely manner and respond with relevant solutions. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile 0-3 years of experience in BPO non-voice processes or similar industries. Proficiency in English language (written communication). Excellent written communication skills for effective email writing and handling. Strong typing speed with high accuracy. Ability to work remotely from home location. Perferred candidate skills Education : PUC / Any Graduate Experience : Min 6months in email Support Language : English + Hindi Working Hours : 6 days working (Any 9 hours Login) - 24/7 shift Average Salary : CTC 22000 /- Versant Score Minimum - 50 (Non - Voice) or Versant 5 INTERESTED CANDIDATES CAN SHARE YOUR RESUMES TO BELOW MENTIONED MAIL ID's. D.MARY@startek.com MEENA.N@startek.com

Answer customer queries promptly Resolve complaints and technical issues Provide accurate product/service information Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Suman @9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

Hiring for operation profile min exp:-1yrs 30k in hand Location:-Noida sec-16 f2f interview on 23rd july For more details 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

Job Summary As a Clinikk Healthcare Executive, you will be a trusted go-to resource who helps our subscribers with any issues related to their health or health benefits. Youll have the opportunity to help subscribers get the right care at the right time. Responsibilities and Duties Engage with subscribers - Take a holistic approach to subscriber interaction, understanding their needs & provide resolution through relevant communication channels such as Inbound/Outbound calls & Chat Deliver interventions - Support subscribers to navigate the complex and confusing health care system and help them make smarter medical choices, by connecting with the right clinical resource. Leverage technology & internal resources to help understand the subscribers path, actions needed & next step Drive better subscriber outcomes - Assist with improved financial outcomes by helping subscribers with appropriate health care usage; optimize their benefit packages & third party vendors Delight subscribers - Create a personalized & memorable experience with Clinikk, build relationships through active listening, honesty & empathy. Health Insurance Claims Handling: Possess working knowledge of health insurance terminology and standard claims procedures. Handle both cashless and reimbursement claim processes , including form filling, document verification, submission, and timely follow-up with insurers and TPAs. Act as a liaison between the customer and insurer: effectively communicate and relay any queries or requirements raised by the insurer to the subscriber in a clear, timely, and accurate manner. Ensure complete documentation and follow-up for claim approval, track claim status, and escalate cases where needed to ensure swift resolution. Support in guiding subscribers through pre-authorization, discharge processes, and post-hospitalization claims. Maintain and update claim records accurately for internal reporting and audits. Required Experience, Skills and Qualifications What we are looking for: Language Proficiency in Kannada,English and Hindi is a must. Strong command over written and verbal English with a focus on clarity and professionalism. Ability to quickly understand and implement new processes and guidelines. Bachelors Degree/Diploma or Experience in Hospital/Healthcare/Insurance environment Ability to thrive in a performance based environment Demonstrate high level of personal accountability Demonstrated ability to use Microsoft Office (Word, XL,Google sheets,email) Previous experience in a chat-based customer support role (minimum 1 year ). Familiarity with ticketing systems and CRM tools is an advantage. Desired Personal Characteristics: Strong self-management Excellent English written and verbal communication skills with proven ability to communicate with individuals at various levels within the organization Ability to perform well under pressure, adapt to change, and meet deadlines in a fast-paced, dynamic, evolving environment Change champion and adapt to change quickly Data-driven and fact-based: focused on getting to best answer for clients Detail-oriented, inquisitive, problem-solving in nature, Thrive in a team environment. A team player capable of collaborating with individuals throughout the organization. We find joy and purpose in serving others. Making a difference in our members and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reason.

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process. HR connect-Ms Durga- 80721 35893 Required Candidate profile Extra Benefits: - 1. Incentives up to INR 5,000 2. One side transport available Shift Time & Week Off: - 6 Days working 24*7 Rotational Shifts Rotational Week Off. Excellent Communication

Responsibilities: * Manage customer queries via phone, email & chat * Provide timely solutions within SLA * Maintain high NPS score through effective communication * Collaborate with teams for issue escalation when necessary

Night Shift Customer Service Associate US Process Location : Sector V, Salt Lake, Kolkata 700091 Shift Timings : Night Shift Work Days : 5 days working Role Overview We are seeking enthusiastic and dedicated professionals to join our team as Customer Service Associates. This is an excellent opportunity for freshers with strong communication skills to embark on a rewarding career in the BPO sector. Key Responsibilities Customer Interaction : Handle inbound voice calls, providing exceptional service to US-based clients. Issue Resolution : Address customer queries effectively, ensuring timely and accurate solutions. Quality Assurance : Maintain high standards of service delivery, adhering to client SLAs. Documentation : Accurately record customer interactions and follow up as necessary. Continuous Improvement : Identify opportunities for process enhancements and share feedback. Desired Profile Communication Skills : Excellent proficiency in English (both spoken and written). Flexibility : Willingness to work night shifts and adapt to rotational schedules. Technical Skills : Basic computer literacy and familiarity with MS Office applications. Education : Open to graduates from various disciplines (B.Com, B.A, BBA, BSc, B.Pharma,). Note: Technical degrees such as BTech, MTech, MCA, BCA, MBA, and Hotel Management , bsc (IT and HM)are not eligible. Experience : Freshers are welcome; prior experience in customer service is a plus. Compensation & Benefits Transportation : One way cab facilities are available Work Environment : Collaborative and supportive team culture. How to Apply Interested candidates can apply directly or share their resumes via email to Ankita.9.Sinha@niitmts.com Embark on a fulfilling career journey with us, where your growth and development are our top priorities. Apply today and become a part of our dynamic team!

We are urgently hiring for Customer Support Service Executive with 3 to 5 years of experience candidate at Mundra location for leading CFS company Interested candidates can apply here or contact below Hely - recruiter5@aarcellor.in +91-9099026641

Mandatory Skills C ustomer care, voice process, English, Hindi, Telugu (Hindi & English) are must Job Description 1.Handle Inbound & outbound calls. 2.Record information into the CRM. 3.Guiding the users on call. 4.Follow up on office related work. 5.Collecting the missed information from end users. 6.Working on Mails. 7.Other process & management related work. Roles & Responsibilities Answer incoming calls from prospective customers Follow up with the customers & getting feedback. Ask pertinent questions to understand the customers requirements Deal with complaints or doubts to safeguard the company reputation Go the extra mile to meet sales quota and facilitate future sales

Required: Min. 1 Year' Experience into Customer Support Languages Preferences: Hindi and English is must Should be an immediate joiner Location: Bangalore Qualification 12+ Work from office CTC: 27k (Take home 22k) 6 Days Working; 1 day rotational off Day Shifts Contact: HR Varsha 9251688428

Night Shift Customer Service Associate US Process Location : Sector V, Salt Lake, Kolkata 700091 Shift Timings : Night Shift Work Days : 5 days working Role Overview We are seeking enthusiastic and dedicated professionals to join our team as Customer Service Associates. This is an excellent opportunity for freshers with strong communication skills to embark on a rewarding career in the BPO sector. Key Responsibilities Customer Interaction : Handle inbound voice calls, providing exceptional service to US-based clients. Issue Resolution : Address customer queries effectively, ensuring timely and accurate solutions. Quality Assurance : Maintain high standards of service delivery, adhering to client SLAs. Documentation : Accurately record customer interactions and follow up as necessary. Continuous Improvement : Identify opportunities for process enhancements and share feedback. Desired Profile Communication Skills : Excellent proficiency in English (both spoken and written). Flexibility : Willingness to work night shifts and adapt to rotational schedules. Technical Skills : Basic computer literacy and familiarity with MS Office applications. Education : Open to graduates from various disciplines (B.Com, B.A, BBA, BSc, B.Pharma,). Note: Technical degrees such as BTech, MTech, MCA, BCA, MBA, and Hotel Management , bsc (IT and HM)are not eligible. Experience : Freshers are welcome; prior experience in customer service is a plus. Compensation & Benefits Transportation : One way cab facilities are available Work Environment : Collaborative and supportive team culture. How to Apply Interested candidates can apply directly or share their resumes via email to Jasleen.2.Kaur@niitmts.com or contact 7042458078 for further information. Embark on a fulfilling career journey with us, where your growth and development are our top priorities. Apply today and become a part of our dynamic team!

Good verbal and written Communication skills, To ensure customer delight, Thorough knowledge about real estate processes, Making agreements, demands, NOC and other docs, Handling possession processes, co-ordinate registration of agreements. Freshers