2541 Solving Queries Jobs - Page 50

We seek highly motivated and customer-oriented Male candidates to join our team as Customer Support Executives. In this role, you will be responsible for providing exceptional customer support to our clients through various communication channels such as phone, email, and chat. You will be expected to work in rotational shifts and assist customers with their queries and concerns related to our products and services. We welcome freshers to apply and will be prioritizing immediate hires. Responsibilities : Provide prompt and efficient customer support via phone, email, and chat. Understand and address customer concerns in a professional and courteous manner. Troubleshoot technical issues and provide appropriate solutions to customers. Document customer interactions and ensure accurate and complete record-keeping. Collaborate with other departments to resolve complex customer issues. Meet and exceed customer satisfaction goals and metrics. Maintain a positive and proactive attitude towards resolving customer issues. Stay updated with company products, services, and policies to provide accurate information to customers. Requirements: Excellent communication skills, both verbal and written. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced environment and multitask effectively. Flexibility to work in rotational shifts, including nights and weekends. Familiarity with customer support software and tools. Freshers are welcome to apply. Immediate hires preferred.

Job Title: Customer Service Associate Company profile: A fast growing SEBI registered Fintech with 1Mn+ registered users on the path to becoming a unicorn in the next 2-3 years. With a team size of 550 and growing centers across Mumbai, Noida & Bangalore we are ramping up aggressively for the exciting next phase of growth. Job Summary: We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Associate. The ideal candidate will be responsible for contacting customers on a daily basis, providing accurate portfolio updates, handling escalation calls, and ensuring a high level of customer satisfaction. A strong knowledge of equity markets is required for this role. Key Responsibilities: Make outbound calls to customers daily to provide portfolio updates, answer queries, and ensure they are well-informed about their investments. Assist customers with any concerns related to their investments, ensuring a seamless experience. Handle escalation calls and manage any complex customer issues in a calm and professional manner. Provide accurate and timely information on portfolio performance, stock movements, and market trends. Record customer interactions and transactions in the CRM system accurately. Stay up-to-date with market developments and share relevant information with clients. Offer proactive solutions to improve customer satisfaction and address their concerns. Collaborate with other departments to resolve issues and ensure the smooth running of operations. Maintain confidentiality and ensure compliance with regulatory standards in handling customer information. Work towards meeting or exceeding performance goals, including customer satisfaction, response time, resolution metrics, number of daily calls and calling hours. Requirements: Proven experience in customer service or a similar role. Strong knowledge of equity markets. Excellent communication and interpersonal skills. Ability to handle escalation calls and resolve complex issues efficiently. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Comfortable working in a fast-paced environment and managing multiple tasks. A customer-centric approach with a focus on delivering an exceptional customer experience. Basic understanding of CRM software and other customer service tools. Location: Lower Parel, Mumbai Working days- Monday to Friday+Last Saturday working only

Please note: This position requires you to assist customers during their visits at the store, to ensure a positive shopping experience. Roles & Responsibilities: Greet and assist customers in a friendly and professional manner. Act as the first point of contact for customer inquiries, assisting with product information, pricing, and locating items within the store. Provide recommendations and assist customers in finding suitable products to meet their needs. Resolve customer issues efficiently, ensuring a positive resolution and a satisfied customer. Handle a variety of tasks, including answering phones, processing orders, and resolving customer complaints. Be adaptable to changing customer needs and preferences. Build and grow the client base by focusing on strategic selling techniques and communicating proactively with existing and potential customers. Develop personalized shopping experience for all customers by providing individualized attention along with prevailing knowledge of products and trends. Develop and maintain professional relations with customers to ensure repeat business. Stimulate feedback to improve further customized service. Fulfil daily targets of attending to customers, ABV and Sales targets, Gift Card sales targets, etc.

Roles and Responsibilities Manage sales pipeline by following up on leads, converting them into opportunities, and closing deals. Collaborate with internal teams (Sales, Marketing) to develop strategies for new business development. Provide exceptional customer service through effective communication and issue resolution. Utilize CRM software to track interactions with customers and maintain accurate records. Identify potential clients' needs and tailor solutions to meet their requirements. Required Skills & Qualifications: Analytical Skills Excellent Communication Consulting Experience Customer Service Skills Presales Knowledge Ability to work collaboratively in a team Experience in the interior design industry is a plus Bachelor's degree in Business, Design, or related field Basic knowledge of materials, finishes, furniture, and design styles. Perks and benefits: A competitive salary with performance bonuses. Opportunities for professional growth and advancement. A creative and supportive work environment. Participation in industry events and conferences. Interested candidates can drop your CV to careers@chattelsdesign.com or 6363910927

Hiring for Customer support Work From office Location - Bangalore/Chennai should be fluent in Hindi, English or any south Indian language Handle customer calls & resolve queries immediate joining CTC upto 32000 If interested call Pallavi 9343632026 Perks and benefits .

Location - MBC Park Kasarvadavali Thane- 400615 Process:- Customer Service, Inbound Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile Day rotational shifts Rotational week off Excellent comms Thane- Kasarwadawali Pick up & drop from thane station Freshers can apply Experienced good to go Salary 14k to 22k in-hand Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini:- 9923656681

Customer Support/Care Voice Process || No target || Work life balance (Only Graduates Can Apply, Max age require- 33 Yrs) || Guragon Urgent requirement of Customer Care Executive for domestic process (WFO) - in Near Gurgaon Rajiv Chauk with one of the leading hospital in operation control center (Domestic BPO/Contact Center). Experience 0- 6 Years with Excellent communication and written skills. Job Purpose: * To ensure seamless Service Delivery and Customer Satisfaction. Key Responsibility: - * Managing doctor appointments. * Handling customer complaints and follow-ups. * Handling calls both inbound and outbound. * Having knowledge of emergency codes to manage emergencies. * Tracking and making recommendations for enhancing customer experience in the hospital. * Helping in general hospital operations. * Any other ad hoc duties related to hospital operations assigned by supervisor. Desired Skills: * Good communication skills both verbal and written. * Great interpersonal skills and teamwork ability. * Good analytical skills and quick thinking. * Dedication and passion to meet and exceed customer expectations both internal and external. * Positive, pro-active, motivated with can-do attitude. Interested candidates can share their updated cv at hr7@saahahrsolutions.in or call on 9257062609

We are hiring Fresher for Customer services || Telesales - Solving customer queries over the call - Need to make cross selling with interests customer leads - Making outbound call and inbound call - Fresher can apply HR connect- Durga - 80721 35893 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 12k Exp - 20k Male & Female both can apply Language - English + Any Regional language Immediate joining 5 Days working Day shift timing Good luck

Looking for a dedicated Customer Support Representative for resolving customer queries through phone calls and chat. Excellent communication skills is a must. Share CV on WhatsApp @ HR GINNI 8755248734 Required Candidate profile Excellent communication skills Rotational shifts Immediate joiners only Must have 1 year documented experience in BPO

Hiring For Customer service voice For the financial process 12th and above + Min 1year BPO Customer service experience Excellent spoken English required Location-Gurgaon salary flat 40k in hand cabs in odd hours Call/ WhatsApp Aarav @7827642775 Required Candidate profile Graduate /UG Min 1 year experience Excellent communication in English Work from Office Flexible in 24/7 Shift 5Days Working 2 rotational off mostly day shift Immediate joiner Both side cabs Perks and benefits Both side cabs 70% day shift medical Insurance

Process:- JFL (Dominos) - Rotational Shifts (11 AM - 11 PM) - Role: Customer Service - Communication: Good to Excellent - Qualification: Min HSC Salary: - Full Time: 18,000 In-hand - Part Time: 7,500 * Work Location: Turbhe Navi Mumbai * Required Candidate profile • Pick up and drop is available till turbhe station How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha :- 9763458943 Perks and benefits Team Parties, Friendly Workplace, Holidays

Queries related to digital marketing ad's over the chats & calls process related to digital marketing Customer support 5 days working with rotational shift's and off's Min 1+yr Exp in Customer service voice salary - 37k in hand viraj@8294897343 Required Candidate profile Candidate should have strong verbal and written communications with minimum 12 months of international voice experience. 24*7 shifts UG /above can apply Location: Gurugram Grad Fresher-30k Perks and benefits Both side cabs 5 days working incentives IJP

Voice process-responsible for solving queries of the US customers over the call related to telecom products and need to convince them to upgrade their telecom plans. blended process solving queries related to digital marketing plans Anshuk@9942180221 Required Candidate profile 12th pass / Graduate / Diploma / Freshers & Experienced Communication & Soft Skills Fluent in English with strong verbal & written communication Active listening, empathy, and customer-focused mindset Perks and benefits Both ways Cabs IJP Incentives Referral Bonus

About us: We are a world-renowned consumer brand company for innovative and trendy products with its world headquarters in Canada. Established in 1978, Koolatron markets its products through various prestigious retailers and through major ecommerce marketplaces in North America and UK. We have major expansion plans to start operations in Australia, China and India. We are looking for cracker jack go-getters who are also team players to join us on this path of spectacular successful journey. Key Responsibilities Customer Interaction & Support Respond promptly to customer inquiries via phone, email, and live chat. Provide detailed information about products, services, billing, and order status. Handle complaints and issues, offering appropriate solutions and follow-ups. Escalate complex issues to senior team members when necessary. Order Processing & Issue Resolution Process orders, returns, cancellations, and exchanges using internal systems. Coordinate with logistics and technical teams to resolve order-related or technical problems. Product & Service Knowledge Maintain an in-depth understanding of Koolatron's products, services, policies, and systems. Educate customers on product usage and troubleshooting. Customer Relationship Management Build and maintain strong customer relationships through positive communication. Update customer profiles and records as necessary. Promote company values and brand image in every customer interaction. Reporting & Documentation Accurately log all customer interactions in CRM software. Document complaints, feedback, inquiries, and resolutions for future reference. Submit daily or weekly reports as requested by supervisors. Continuous Improvement Attend regular training sessions to stay updated on new products and support processes. Suggest improvements to customer support procedures based on feedback. Participate in team meetings and quality audits. Work Location : Viman Nagar, Pune Work Timings : 3pm to 1 am 5 Days working

Ecommerce Inbound Voice Process (It’s Domestic Process) Position – Customer Service Associate CTC –19K CTC Per month & 15.5 K in hand Shift – 24*7 rotational (Must be flexible for all shifts) Weekly Offs – 2 Rotational offs Required Candidate profile Good communication skill in English Minimum Qualification Required 10+2 or above Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Interview Process –HR round, Assessment & Ops

Process - US telecom Qualification required graduate fresher or exp Work place - Hinjewadi, Pune CTC - Upto 2.5 LPA + Allowances & Incentives Surbhi - (8905959447)

Customer Care Executive/Telesales with a product based Co.@Kochi Freshers also be considered Must Know Hindi, Tamil Male and Female both can apply can share their resumes@ kapil@pycconsultants.com

We are hiring for young talents/ Immediate joining Requirements Any Graduates can apply Should be Fluent in English &HINDI Day rotational shifts 6 days working, 1 day rotational off interested share cv to WhatsApp or Call #preeti 7980004174 Required Candidate profile Any Graduates can apply Fresher can apply. Should have excellent communication skills. Should be Fluent in English &HINDI

Hii Jobseekers Greetings from ShiningStarsITPL We are looking for a dedicated and customer-focused Customer Care Executive to join our team in Kolkata. Job Title: Customer Care Executive Location: Kolkata, West Bengal Job Type: Full-Time Experience: 03 Years (Freshers can apply) Salary: Between 15k CTC - 20K CTC + Incentives + Quarterly Bonus Requirements: Graduate in any discipline. Prior experience in customer service or call center preferred (not mandatory). Key Responsibilities: Handle inbound and outbound customer calls in a professional manner. Resolve product or service-related issues promptly and efficiently. Provide accurate, valid, and complete information to customers using the right tools and methods. Maintain customer records by updating account information. Follow communication procedures, guidelines, and policies. Escalate unresolved issues to the appropriate internal teams. Ensure customer satisfaction and provide professional customer support. How to Apply: Interested candidates can contact 9580746603 for more information.

Customer Service Executive responsible for resolving customer queries, handling complaints, providing product/service information, and ensuring customer satisfaction via calls, emails, or chats. Must have good communication and problem-solving skills

Hi Job Seekers, Greetings from ShiningStars ITPL! Job Opening: Customer Service Executive (Voice/Non-Voice) Noida / Gurgaon Location' Location: Noida / Gurgaon Position: Customer Service Executive Industry: BPO / Call Center / Contact center Salary (CTC): Up to 3.5 LPA Work Schedule: 5 / 6 Days Working (Rotational Shifts) We are hiring enthusiastic and customer-focused individuals for a Customer Service role at our Noida-based BPO center. The ideal candidate should have excellent communication skills and be comfortable working in a dynamic, fast-paced environment with rotational shifts . Key Responsibilities: Handle inbound/outbound customer queries via phone, email, or chat Provide accurate information and resolve issues efficiently Maintain customer satisfaction through professional communication Document all interactions as per company standards Adhere to process guidelines and meet performance targets Eligibility Criteria: Excellent communication skills in English and Hindi Freshers and experienced candidates (02 years) welcome Must be open to work in rotational shifts (day/night) Basic computer knowledge and typing speed Immediate joiners are only preferred Why Join Us? Opportunity to grow within the BPO industry Structured training and support provided Dynamic work environment with supportive teams Performance-based incentives Interested candidates can connect- For more details: Contact- 8630365298 (Palakshi) #bpo #voice #customerservice #inbound #outbound #csa #jobopenings #hiringnow #noidajobs #gurgaonjobs #2025openings #immediatejoiners #fresherhiring #bpohiring #hiringnow

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Noida and Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary between 15k to 29k In Hand. Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number Durgendra Gautam- 8090893338 NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME AT 8090893338 Regards, Durgendra Gautam Senior HR Specialist Recoup Info. #gurugram#noida#noidajobs#jobs2025#lko#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess

Greetings from Infosys BPM Ltd., We are hiring for Customer Support International Voice Process in Bangalore, please walk-in for the interview on 20th June 2025 at Bangalore. We also have Virtual Interview till June 30th June 2025. Note: Please carry a copy of this email to the venue. Interview Time: 10 AM to 1 PM Interview Date: 20th June 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Bangalore Qualification : Full time Graduates (15 Years of Education) Experience : 1 - 3 Years Job Description: Senior Process Executive Location: Bangalore Employment Type: Full-Time. Key Responsibilities: Excellent communication skills to attend/resolve client issues on calls/chat/mail. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Must adhere and non-negotiables: Excellent in communication - International Voice Process Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 ,flexible shifts, 100% WFO, no hybrid Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If interested in Virtual Interview , please share your resume with below details to hanan.mir@infosys.com and akshara.r02@infosys.com Name: Email & Mobile Number: Date Of Birth: Graduation: Post-Graduation: (If applicable): Total experience: Relevant experience: Current/Previous Company name: Current CTC: Expected CTC: Notice period: Current location: Flexible with Night Shift: Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

Process :- Insurance sales ( Tvs & bajaj process ) HSC Pass fresher can apply Average communication Day shift 9.30 to 6.30 Salary- 12k to 18k + Unlimited Incentive Immediate Joiner Required Candidate profile • Work Location: viman nagar , pune • If interested WhatsApp HR Gaurav :- 7796427055 (Call and What's app) Perks and benefits Team Parties, Friendly Workplace, Holidays

Were Hiring Back Office Executive (Work from Home/Office Options Available) Looking to kickstart or grow your career? Join our dynamic team! Walk-In Interview Date: 20th June to 21th June 2025 (Friday & Saturday) Time: 10:00 AM 1:00 PM Venue: A-Block, Satya Apartment, 302, beside The Golkonda Hotel, Masab Tank, Hyderabad, Telangana 500028 Location: https://maps.app.goo.gl/FhcN2sXoJEiMWWEV9?g_st=aw Whether you prefer working from home or the office, we have flexible opportunities waiting for you! Freshers and experienced candidates (02 years) are welcome. Immediate joiners preferred. Dont miss this opportunitywalk in with your updated resume and take the first step toward a rewarding career! Contract: 6 Months (Performance-Based Full-Time Opportunity) Languages Preferred: Telugu, English, Hindi. Role Overview: We are seeking a detail-oriented and proactive Back Office Executive to support our team in managing queries related to land or property received through the companys social media platforms. The role involves prompt and professional communication, recording client information, and ensuring smooth coordination with internal teams. Key Responsibilities: Handle queries related to land/property received via the company’s social media accounts Respond to inquiries in a timely and professional manner Collect client details accurately and share them with the respective internal teams Handle email communication effectively Maintain organized records of interactions and follow-ups What We’re Looking For: Strong communication skills and attention to detail Ability to multitask and work independently Familiarity with social media platforms Quick learner with a positive attitude Perks & Benefits: PF & Health Insurance Opportunity for full-time role based on performance after 6 months Ready to Join? Send your updated CV to: sravani.n@skilviu.com Contact: +91 70754 98530