2541 Solving Queries Jobs - Page 49

Role & responsibilities Oversee customer service operations to ensure high standards of service delivery. Address and resolve customer complaints and inquiries promptly. Conduct training sessions to maintain service quality and team effectiveness. Provide knowledgeable support on products. Provide Level 1 support for tools/applications and coordinate with stakeholders until closure. Obtain and evaluate all relevant data to manage complaints and inquiries effectively. Monitor and dispatch incidents/tickets to the appropriate technical solution group. Efficiently resolve complaints to completion, ensuring customer satisfaction . Complete call notes and reports as required and update them in the CRM . Create reports using MS Office tools (Excel, PowerPoint). Record details of comments, inquiries, complaints, and actions taken . Handle administration, communication, and coordination with internal departments. Flexible and willing to work in rotational shifts within a 24/7 helpdesk environment .. Preferred candidate profile Educational qualification: Bachelor's Degree in any field. Experience : 0-24 months of experience in handling tickets and supporting tools/applications. Fresher may also can apply.

Position: Teller/Welcome Desk/Personal Banker Location:- Noida & Lucknow Qualification:- Graduate only Experience:- Min 6 months exp required in Customer Support or In Sales Salary:- Up To 4 LPA 9am-6pm Sunday fixed off, 2nd & 4th sat off. Required Candidate profile If Interested Contact:- 7696495267 hr.skyway603@gmail.com HR Bhumika

Same Day offer !! Answer customer queries Solve issues and complaints Provide product info Record interactions Follow up for resolution Ensure customer satisfaction Call/ WhatsApp - HR Suman @ 9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview Perks and benefits Cab facility 5 Day working EPF Bonus Allowance

Hiring for Customer service - International voice process Graduate - Fresher Undergraduate - 6 month experience required Salary - 3 LPA to 4 LPA 5 days working with any 2 week off Cab service available Immediate joiners only HR Sangeeta 7693928266

Role & responsibilities Making outbound calls to customers who already used our services and share negative feedback for any reason Follow-up with customers to ensure their issues are resolved satisfactorily Providing information as per customer query related to the customer health plan Resolving customers issues in a timely manner Escalating issues to the appropriate department or IT Documenting all interactions with customers for future QA Preferred candidate profile Require 0- 2 years of experience Candidate must have good English communication Qualification - graduate/diploma or post graduates Candidate should be comfortable with location Noida (work from office) Immediate joiners - 15 days notice period candidates preffered Intrested canddiates can share their resume directly at azhar.uddin@careinsurance.com

Fresher *Act as a point of contact for employee concerns, grievances, and conflict resolution. *Maintain accurate documentation of employee relations issues and outcomes. Walk-In Date 23/06/25 - 27/06/25

Job description: We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging. Role & responsibilities Make outbound calls to the candidate and motivate them to complete job application. Schedule/reschedule first day of work for the employees and sharing necessary information. Review application form and make sure all the details are filled appropriately. Handle inbound calls and resolve candidates queries. Respond to candidates queries over email/text. Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Provide excellent experience to the candidates. Maintaining a quality score of 90% and above throughout. Escalate issues and seek advice when faced with complex issues/problems Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Preferred candidate profile Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. Experience working and delivering under strict timeline. Should have neutral accent Excellent communication skills (verbal and written). An ability to handle sensitive and confidential information. Agile and flexible with work schedule. Experience working and navigation on multiple systems/tools. Logical and analytical thought process. Willing to work in any US shift (EST/CST/MST/PST). Willing to work in rotational shifts and rotations week off as and when required Perks and benefits : -Apart from development, and engagement programs, we offer transportation facility to all its employees. (Subject to hiring zone) -There is specific focus on female security who work round-the-clock, be it in office premises or transport/ cab services. -All employees are covered under insurance program

Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sale

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process. HR connect-Ms Suchitra -86176 02997 Required Candidate profile Extra Benefits: - 1. Incentives up to INR 5,000 2. One side transport available Shift Time & Week Off: - 6 Days working 24*7 Rotational Shifts Rotational Week Off. Excellent Communication

International voice process - B2C Required - minimum 6months exp in int process CTC - Upto 5LPA Location - Pune WFO US Shifts Both way cabs Immediate joiners Contact - 8529546798 (Divisha)

We are hiring for International Chat Support Undergrad/Grad with 1 yr customer service exp can apply Salary upto - 27k in hand Rotational shifts Rotational Offs 5 Days working Loc- Gurgaon Both side cabs Call/whatsapp Isaac 9821396952 Required Candidate profile Candidate must have good communication skills Candidate must have decent typing speed.

Job Description Inform customers about products & services Handle inbound & outbound calls Understand the customer's needs & solve queries. The Candidate should be flexible for rotational shifts The candidate should have technical experience or upselling customer support exp. Min. Qualification should be a graduation. Relevant candidates can reach out @8264812719

Hey Folks, Job Opening: Customer Service Representative (Voice & Chat Process) Locations : Noida & Gurugram Positions : Voice & Chat Process Experience : Fresher & Experienced (Undergraduates/Graduates) Salary : Noida: Up to 3 LPA Gurugram: Up to 3.8 LPA (Domestic) | Up to 4.5 LPA (International) Job Description: We are looking for enthusiastic and customer-focused individuals to join our team in Noida and Gurugram for Voice and Chat-based Customer Service roles. If you have excellent communication skills and a passion for delivering outstanding service, this is the perfect opportunity for you! Key Responsibilities : Handle inbound and outbound calls or chat conversations with customers. Provide product/service information and resolve customer queries with empathy and efficiency. Ensure customer satisfaction and retention. Follow up on customer issues to ensure resolution. Maintain a positive and professional attitude during interactions. Requirements : Excellent verbal and written communication skills. Ability to handle customer complaints and provide solutions. Flexible to work in rotational shifts (if required). Freshers or experienced candidates can apply. Educational Qualification: Undergraduate/Graduate (Both can apply). Salary & Benefits : Attractive incentives and performance bonuses. Friendly work environment and growth opportunities. For International Process, 5 Days working. Both ways cab provided Contact : For more details or to apply, please contact Tamanna - 7355013912 Fauzia - 9569902470 Apply Now and Be a Part of Our Winning Team! Regards, Tamanna Akhtar Shiningstars ITPL #jobs #jobsinnoida #jobsingurgaon #international #customerservice #delhijobs #bpo #bpojobs #chatprocess #blended #voice #communication

Required Customer support agent Who have experienced in UK either US travel process as Customer support (Voice) Salary Bracket 35k to 45k Hiring location will be Delhi/Gurgaon Contact for more info at 8174083320 | Shubhangi hrshubh73@gmail.com

Hiring!! Excellent verbal and written communication skills. Strong problem-solving abilities and attention to details. Proficiency in using customer service software and tool. Ability to work effectively in a team oriented environment. Should be comfortable joining the services ASAP. Benefits:- Competitive salary Up to 30kctc Friendly work environment Career growth opportunities interested candidates can contact us @9056288584 for more details.

Hi jobseekers, Greetings from ShiningstarsITPL!!! We are hiring for customer service for multinational bpo in Kolkata location!! Role : Customer Care Executive Salary : 16k ctc to 22k ctc 6 working days Role & responsibilities : Handle incoming customer queries via live chat and voice calls in a professional and timely manner. Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain detailed and accurate records of customer interactions using CRM tools. Provide information about products, services, or policies as needed. Escalate unresolved issues to appropriate internal teams when necessary. Meet and exceed performance metrics including response time, resolution rate, and customer satisfaction scores. Adhere to company protocols, security policies, and quality assurance standards. . Preferred candidate profile : Graduate fresher and undergraduate with minimum 1 year of experience can apply. Should be comfortable with rotational shifts. Candidates should be proficient in English. Interested candidates may reach out : 9369022693 (Niyati Vyas) Thanks & Regards

Handle inbound and outbound calls in a voice process, addressing customer queries, issues, and requests promptly and professionally. Work in rotational shifts as per the operational requirements of the international BPO process. Required Candidate profile Strong interpersonal skills with the ability to engage customers effectively and address their needs professionally. Maintain a customer-centric approach in all interactions Perks and benefits Salary+Attractive Incentives+Medical

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY GRADUATE/ UNDERGRADUATE /FRESHER/ EXPERIENCED CANDIDATE ALL CAN APPLY. PROFILE- CUSTOMER SERVICE PROCESS- CHAT PROCESS LOCATION- NOIDA SEC 60, 62, 63, 127 ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate both can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- Experienced - upto 29k CTC INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number 7652025525 Regards, KULDEEP Singh (HR Executive) ShiningStarsITPL.

WALK-IN DRIVE OPPORTUNITY, Your Gateway into the World of Content Moderation ! Powered by Rivera Manpower Services Date: 21st June, 2025 Meet Your HR Contact: HR Ananya +91 88844 96986 ananya.rivera24@gmail.com Rivera Manpower Services Content Moderator Walk-In Date: Saturday, 21st June, 2025 Timing: 09:30 AM - 2:00 PM Walk-In Venue: Rivera Manpower Services #8, 2nd Floor, 1st Cross, 100 Feet Road, Indiranagar, Bangalore 560038 What Youll Do: Be the human touch behind subscription-based content ecosystem. Monitor and moderate content across client's international offerings. Assist live streamers and international customers on their subscription queries. Engaging platform for creators and users alike. Role Highlights: Shift: US Shifts (Night shifts only) Employment Type: 4-Month Contract Salary: 25,000/month (Fixed) Retention Bonus: 30,000 on successful contract completion Cab Facility Safe and reliable pick-up/drop Food Allowance – Stay energized with meals & snacks on us Who Can Apply: Graduates & Undergraduates from any stream Strong written and verbal communication in English Willingness to work in night shifts Eager to join immediately! What to Bring: * Updated Resume * Valid Government ID (Aadhar, PAN, etc.) * 2 Passport-sized Photos Step into the world of cutting-edge digital innovation and gain first-hand experience in supporting one of the most influential content platforms shaping global trends, conversations, and creative communities. Whether you're a fresh graduate, an ambitious undergraduate, or someone eager to explore the world of digital media and content management this opportunity could be your perfect stepping stone. No registration required. Just forward the updated CV on Whatsapp and Call the number mentioned on whatsapp. in and wow us! We can't wait to meet you. Warm regards, HR Team HR Ananya +91 88844 96986 ananya.rivera24@gmail.com Rivera Manpower Services

Greetings, Shaadi.com is hiring for (Customer Service + Renewals) - Thane Location Number of positions- 30 Need fluent Hindi + Gujarati communication. Min. 1 year outbound customer service experience Qualification- HSC passed. Salary: 20 IH + Incentives + PF (Onroll) Offs: 2 rotational (MonFri) Address - People Interactive, Dosti Pinnacle, 4th Floor, Wagle Estate, Thane (W) Interview Time - 11 AM to 4 PM Interested Candidates can call or Whatsapp on 9967865442 (Bushra)

Urgent Hiring For "Banking Operations Executive" Email process Experience - Minimum 1 year of Email process Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Krapanahi :91117 62733

- Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Tanvi :- 7796426783 (Call and What's app)

Job description Lead Generation Process Salary - 12k to 21k + Incentive Education - HSC/Graduation Experience and Fresher Both Can apply Required Candidate profile Min qualification- HSC Note:- If any one can interested ping me on WhatsApp HR Ankita :- 9607128841 Perks and benefits Incentives and growth opportunities.

Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication CTC- 3LPA-4.10 LPA Rotational Shift 5 working Days+ Cab +Bonus Call / WhatsApp- 7980900426, 9147047911, 6296317938, 9147047910

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR CHAT PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Undergrads/Grads all can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- UPTO 23K ctc WORKING DAYS- 5.5 ONE SIDE CABS IN ODD HOURS INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- NOIDA SECTOR 62/63 #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #ecommerceprocess ,