2541 Solving Queries Jobs - Page 47

We are looking for Voice Blended & Chat Process - Inbound (International) who has prior experience in international UK/US/AUS voice process. Freshers are also welcome with good communication skills Job Location: Gurgaon CTC - Upto 5.5LPA (Depending on Experience & Skillset) Eligible candidates can connect with us at 7678572840 / 7290845078/ 9147047908/ (Call/ WhatsApp) 5 Days Work from Office (Both side transport) Work Experience- 0-5 Years Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills - Graduate Undergrad & Post Graduate can Apply

Ecommerce Inbound Voice Process (It’s Domestic Process) Position – Customer Service Associate CTC –19K CTC Per month & 15.5 K in hand Shift – 24*7 rotational (Must be flexible for all shifts) Required Candidate profile Weekly Offs – 2 Rotational offs Good communication skill in English Minimum Qualification Required 10+2 or above.

Transcom is Hiring for day shift premium processRole & responsibilities Role & responsibilities : Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experienc e can apply Preferred candidate profile Must Have Graduation Degree . Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Bharti - 7709613125 Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Time - 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv**

Domain:- Customer Support - Intl. Voice (Banking Domain) FRESHERS WELCOME Exp: Min 1 Yr in Intl. Voice Process CTC: Up to 4.5 LPA + allowances+incentives Loc: Bangalore | WFO Shift: 24/7 US Rotational Notice: Immediate Contact- HR Kritika 9784269728

Greetings from Infosys BPM Ltd., We are hiring for Customer Support International Voice Process in Bangalore and Pune. Please walk-in for interview on 4th and 5th July 2025 at Kolkata Location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Interview details: Interview Date: 4th and 5th July 2025 Interview Time: 10.00 AM till 1:00 PM Interview Venue: Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala) Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Bangalore and Pune Qualification : Customer Support- Full time Graduates Experience : 0 - 4 Years Job Description: Senior Process Executive Location: Bangalore and Pune Employment Type: Full-Time. Key Responsibilities: Excellent communication skills to attend/resolve client issues on calls/chat/mail. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Must adhere and non-negotiables: Excellent in communication Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 ,flexible shifts100% WFO, no hybrid Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Documents to Carry: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

Greetings from Infosys BPM Ltd., We are hiring for Customer Support International Voice Process in Bangalore, please walk-in for the interview on 24th, 26th and 27th June 2025 at Bangalore. We also have Virtual Interview till June 30th June 2025. Note: Please carry a copy of this email to the venue. Interview Time: 10 AM to 1 PM Interview Date: 24th, 26th and 27th June 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Bangalore Qualification : Full time Graduates (15 Years of Education) Experience : 1 - 3 Years Job Description: Senior Process Executive Location: Bangalore Employment Type: Full-Time. Key Responsibilities: Excellent communication skills to attend/resolve client issues on calls/chat/mail. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Must adhere and non-negotiables: Excellent in communication - International Voice Process Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 ,flexible shifts, 100% WFO, no hybrid Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If interested in Virtual Interview , please share your resume with below details to hanan.mir@infosys.com and akshara.r02@infosys.com Name: Email & Mobile Number: Date Of Birth: Graduation: Post-Graduation: (If applicable): Total experience: Relevant experience: Current/Previous Company name: Current CTC: Expected CTC: Notice period: Current location: Flexible with Night Shift: Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

Hello Job Sekeers, Greetings from ShiningStars ITPL, Are you looking for something that can help you to build your communication skills as well can give you an hands on experince in a good company. Interested candidates can/apply-9214101672(Nishee). Location- Gurgaon / Noida Salary - UP TO 3LPA - 4LPA (unlimited incentives + quaterely bonus) Role & responsibilities Candidate will be responsible for attending the clients/customer. Candidates have to make sure to upgrade customer satisfaction after every call Candidate are responsible to adhere to company norms Candidates should maintain data on daily bases. Candidate will be responsible for onboarding new clients. Preferred candidate profile Undergradudate / Gradudate / Fresher / Experiences Intermediate communication skills. Candidates who are comforatble with rotational shifts shall apply. Benefits 5/6 Day Working 2 side cabs will be provided Quaterly Bonus of upto 3k will b added Incentives performance based Note- We are also Hiring for fixed day shifts / sales / inbound processes at Ncr location , Interested candidates can connect over call on the number mentioned below for more details. Interested candidates can/apply-9214101672(Nishee). #hiring #job alerts #vaccancy #fresher #immediate joiners #cs #sales #telesales #bpo

We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Hello Job Seekers, Greetings from Shining StarsITPL , We're Hiring: Customer Service Executive Locations: Delhi NCR | Gurgaon | Noida Looking to kickstart or grow your career in customer service? Join our energetic team and be a part of a company that values great communication, problem-solving, and customer satisfaction. Experience: 0 - 3 Years Salary: Up to 4 LPA Who Can Apply? Fresh graduates or candidates with up to 3 years of experience Excellent verbal and written communication skills Strong problem-solving skills and customer-centric attitude Ability to multitask and work well in a fast-paced environment Key Responsibilities: Handle incoming customer queries via phone, email, or chat in a professional manner Resolve customer complaints efficiently and ensure a positive customer experience Maintain accurate records of interactions and transactions Coordinate with internal departments to follow up on customer issues Ensure customer satisfaction and provide timely updates on pending queries Meet daily/weekly performance metrics and service quality standards Perks & Benefits: Comprehensive training and onboarding Fast-track career growth opportunities Performance-based incentives Exposure to a dynamic and supportive work environment Ongoing skill development and learning programs Paid time off and holidays Interested candidates can connect with the mentioned numbers -: 7651941988 ( Neha Saxena) 9250024048 ( Nandini ) Regards, Neha Saxena HR Executive #career #growth #oppoturnity #jobvacanies #bpo #newbeginning

Capable of handling customers service requests. Coordinate with insurance company and workshop for accident management. Provide Customers with technical information for the upkeep of the vehicle. Responsible for maintaining healthy relation.

Role & responsibilities : Daily outbound call to the Industrialist for land requirement, Industrial Liaisoning & Land Deal - Transactions across key MIDC locations(All Maharashtra district). Introduce the companys services/products and clearly explain their benefits to customers Answer incoming inquiries courteously and resolve basic customer doubts or redirect them as needed. Maintain and update the customer database with accurate information after every call Achieve daily/weekly call targets and report call outcomes to the reporting manager. Follow-up on leads through calls, emails, or WhatsApp until closure or further escalation. Schedule appointments or demos for the sales team whenever necessary. Handle customer feedback or concerns with patience and escalate complex issues as required. Stay informed about product/service details, ongoing offers, and company updates. Maintain professional phone etiquette and adhere to company communication protocols. Preferred Candidate Profile : Female candidate. Freshers welcome training will be provided. Residing in or around Navi Mumbai. Job Location : Ghansoli Good verbal communication and polite phone manners. Comfortable with outbound calling and target-based role. Eager to learn and grow in a professional setup. Basic computer knowledge (Excel / email handling) is a plus. Immediate joiners will be preferred.

About Company: SUPERGAS (SHV Energy Private Limited) is an Indian subsidiary of Dutch multinational SHV Energy, established in 1996 and is recognised as "1 (Good)" by CareEdge. With 6 import terminals and 22 filling plants across the country, SUPERGAS has built a reputation as a leading LPG Supplier in India to customers across Industrial, HoReCa, Domestic and AutoLPG segments. Our reach spans the entire country, boasting a network of over 400-cylinder franchisees and more than 45 AutoLPG franchisees. Along with LPG supply, we offer extensive range of products, services and digitised solutions designed to optimise the efficiency of business operations and safety. Education: UG (any degree) / PG (any degree) Location: Chennai Experience: 2 - 7 Years Roles and Responsibility: •Orders follow up from customers including payments and co-ordination for dispatches with Plants, Finance and Sales. •Calculation of Volume analysis, raising of Debit and Credit note. •Attending customer complaints & providing necessary solutions. •Pricing preparation and Credit Control Exposure •Calculation of cylinder turnover ratio and related analysis. •Account reconciliation , balance confirmation with customers •Cylinder issue & recovery and control of payment track •F&F process while customer account closure •Coordination with plant ,finance for day- day dispatches to customers on time •Attending customers calls, Order Processing, Payment follow up, Forms follow up •Agreement / Bank Guarantee renewal follow up •Preparing MIS,CCR ,Renewal Agreements, Customer Master in SAP & custodian of docs. •SAP price updation , Sales and margin data's sharing with team •Periodic Credit Limit Review , Invoice ageing review •Customer Complaint Management •Co-ordination with Inter departments for smooth processing •ASN Creation & Invoice submission in customer portal, SEZ invoice follow-up

We are Hiring for International voice process !! Qualification : Grad / UG 0- 2 yrs yrs in Int Voice Location:Bangalore Salary: 22k - 35k Shifts :Rotational Call or whatsapp manya @6364808230 / 9901777673 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

A Frontline HR Query Management Executive who should handle end-to-end HR queries across the entire employee lifecycle in a global company. Experience: 3–5 years in HR operations, employee support, or shared services A) Employee Support & Query Resolution • First point of contact for employees regarding all HR-related queries. • Ensures prompt and accurate responses within SLA timelines. • Uses a ticketing system to log, track, and resolve cases efficiently. B) HR Policy & Compliance Guidance •Provides guidance on global and local HR policies, ensuring compliance. • Advises on benefits, payroll, and taxation regulations across different geographies. C) HR Systems & Self-Service Enablement • Supports employees in navigating HR tech platforms (HRIS, self-service portals, etc.). •Trains employees and managers on new system features or process changes. D) Case Escalation & Resolution Management •Escalates complex queries to specialized HR teams (e.g., Payroll, Employee Relations). • Follows up on escalated cases to ensure closure and resolution. E) Employee Experience & Insights • Analyzes query trends to identify recurring issues and recommend process improvements. • Collaborates with HR leadership to enhance employee experience. Key Competencies & Skills A. Functional Skills HR Knowledge – Strong understanding of policies, payroll, benefits, and compliance. HR Systems Proficiency – Familiarity with HRMS platforms Query Management – Ability to handle multiple queries and meet resolution SLAs. Documentation & Compliance – Maintains records of HR interactions, ensuring audit readiness. B. Soft Skills & Behavioral Traits Empathy & Employee-Centric Approach – Engages employees with a problem-solving mindset. Communication & Multilingual Ability – Articulates responses clearly in different languages (if needed). Time Management & Prioritization – Balances high query volumes with efficiency. Attention to Detail – Ensures accuracy in responses and process adherence. Cultural Sensitivity – Understands regional nuances in HR policies and employee expectations. Key Metrics for Success First-Response Time: Queries acknowledged within 4–6 hours Resolution Time: 90% of cases closed within 48–72 hours Employee Satisfaction Score: Maintains 85%+ satisfaction rating Knowledge Base Utilization: 50% of employees use self-service options post-training

Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Technical Customer Support Profile for a Voice Process. Roles and Responsibilities Provide technical support and assistance to customers via calls. Identify and diagnose technical issues reported by customers. Provide first-level contact and troubleshooting of technical issues Resolve technical problems in a timely and efficient manner. Guide customers through step-by-step solutions. Collaborate with other teams to ensure timely resolution to customer issues. Eligibility Excellent English communication skills is required. Only B.Tech/BE Graduates can apply. Fresher & experienced candidates can apply. Salary will depend on communication skill, education, interview and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Ravinder - 8595052892/ HR Santosh - 7982509065/ HR Ankita - 9310319730 or can directly come for an walk in interview at below mentioned address and mention "HR Ravinder" or "HR Santosh" or "HR Ankita" on top of your resume. 1st Floor, A8 Knowledge Boulevard, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Looking for good communication skills candidates for top BPOs in Noida location- Graduate fresher/experienced both can apply work from office Flexible for shifts salary up to 25K CTC as per skill set call us @ 8420259967 & 9561037508 Hr Diksha Required Candidate profile No outstationed candidates No telephonic/direct walkins good Communication

We are hiring for CUSTOMER SERVICE / SALES / TECHNICAL SUPPORT / TRAVEL DOMAIN ETC SALARY RANGE : 3 LPA - 6.5 LPA Location : GURGAON / NOIDA REQUIREMETNS - Excellent communication skills are requires - Immediate joiners - 12th pass out - Freshers or experienced both can apply FOR MORE INQUIRY , CONTACT US ON : HR DIVYA : 9509200690 HR SHRISHTI : 8079005766

Make outbound calls to potential and existing clients to explain products, answer queries, and resolve concerns. • Generate and qualify leads by identifying potential customers interested in our offerings. • Handle customer inquiries, complaints, and service-related issues with professionalism and empathy. • Follow up on leads to ensure consistent engagement and successful closures. • Maintain accurate and up-to-date customer interaction, lead information, and sales data records. • Coordinate effectively with internal departments including factory and logistics teams to ensure timely deliveries. • Provide feedback from clients to internal teams for continuous improvement. Kindly Share Updated Resume at t.globalzonehr@gmail.com

Virtual interviews Hiring for BPO International process 5 Days rotational shifts 2 days rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam 7428370506 - Ritu

Role & responsibilities Receiving & lodging Customer Complaints ( Consumers / Wholesalers / Dealers / Retailers). Handling Complaints / Queries. Coordination with related units / departments for promptly rectification and closure of customer complaints / issues. Prepare daily activity report. Relationship activities with Customers (Greeting / Redemption etc.) MIS to reporting authority as per defined periodicity. Inbound and Outbound Calling Good Communication Skills Preferred candidate profile Max 28 Years Old Candidate should be well versed with MS Excel & Email Etiquette Candidate should be Residing from Noida location

Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

Hiring For Customer service\Sales\Collections (Only Voice Minimum 1 year experience required in voice) Unlimited Incentives Both Side Cab Faciliy/ 6k transport allowance Fixed Shifts and Fixed Saturday & Sunday off Contact- Nandni- 7291098048

Queries related to digital marketing ad's over the chats & calls process related to digital marketing Customer support 5 days working with rotational shift's and off's Min 1+yr Exp in Int.Customer service voice salary - 37k in hand viraj@8294897343 Required Candidate profile Candidate should have strong verbal and written communications with minimum 12 months of international voice experience. 24*7 shifts UG /above can apply Location: Gurugram Grad Fresher-30k Perks and benefits Both side cabs 5 days working incentives IJP

Same Day Offer!! Deliver fast, professional support through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/WhatsApp HR Abhishek@9639871135 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

Process: Reliance General Insurance (RGI) Sales Process- Mandate Graduate or HSC with 6 month of sales experience . Good English communication required. Salary- Upto 19,000 CTC Rounds of Interview: HR / OPS Required Candidate profile Qualification: Min HSC Work Location: Kapurbavadi Junction, Majiwada, Thane, Maharashtra 400607 Schedule your interview: Call or WhatsApp your CV to HR Mangesh:-7798214006