2539 Solving Queries Jobs - Page 42

Job Title: Customer Care Executive Salary: 15,000 – 30,000/month[ depend on interview] Location: [NOIDA] Qualification: Graduate/Under graduate Experience: 0–2 years Your Regards Hazel [HR] 9211908265[Whatsapp/Call]

Hiring for Customer service - International voice process Graduate - Fresher Undergraduate - 6 month experience required Salary - 3 LPA to 4.25 LPA 5 days working with any 2 week off Cab service available Immediate joiners HR Sangeeta 7693928266

Job Description The role of the Manager of CRM is to oversee all CRM functions, building the business's overall consumer management capability in order to provide a high level of service and excellent consumer experience and capture data across all key touch-points of the business. The Manager of CRM is a key pillar in the business's income generation strategy and he serves to maximize consumer retention and the acquisition of new consumers, therefore, enabling the business to achieve its consumer base targets and ultimately its financial goals. Roles and Responsibilities Build & maintain relationships with clients. Escalating & resolving the concerns as raised by clients. Conduct business reviews to make sure that the clients are satisfied with the service. Coordinate with Internal departments to ensure that the business needs are fulfilled effectively. Responsible for leading the Post Sales CRM Operations, payments and collections. Issuing Payment Receipts, demand letters and reminders accordingly. Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process. Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation. Ensure regular monitoring of project, progress and update the clients on the same. Ensure on time completion, comprehensiveness, and accuracy of all documentation pertaining to sale and service. Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings-related information and get feedback for the same. To maintain relationship with clients and coordinate on client queries post booking formalities till possession. To assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc. To identify the discrepancies and keep them into the notification of the Management at the right time. To prepare various reports on daily, weekly, quarterly and monthly basis. Excellent communication and interpersonal skills. Experience in real estate industry. Skills and requirements Graduate with 3-4 years of experience in the same profile. Candidate must be presentable and good communication skills. Preferred only Real Estate Industry with the experience of residential/ commercial project. Solid written and verbal communication skills. Working knowledge of MS office and advance Excel. An ability to manage marketing projects end-to-end.

Role & responsibilities Providing an outstanding and remarkable customer support experience via various communication channels (chat, phone, email, social media platforms) Representing our Product online at all times Provide accurate, valid, and complete information by using all available resources within the company Active collaboration with internal/external stakeholders to tackle any customers' issues Escalating and highlighting critical issues to the respective teams Taking ownership of issues, performance and service delivery Maintaining proper level of product and process knowledge Following team and individual KPIs targets (SLAs, Quality, Productivity etc.) Preferred candidate profile 2+ years of customer service experience preferably at a high-growth tech startup in the financial services space Strong desire to help others is required and a good sense of humor is highly preferred ;) Outstanding oral and written communication skills, including sound presentational skills and fast+accurate typing ability Ability to work well independently as well as the ability to work well with stakeholders Bachelors Degree Willing to work Nights and Weekends on a rotating shift basis

Job Summary: The Senior Order Taker plays a crucial role in managing the customer ordering experience by ensuring accurate, friendly, and efficient service at the counter. This role requires strong communication skills, attention to detail, and leadership qualities to guide and support junior order takers during busy hours. The ideal candidate will ensure smooth order processing, customer satisfaction, and adherence to service SOPs. Key Responsibilities: Greet customers warmly, assist with menu selections, and upsell promotions or combos. Accurately take orders and relay them to the kitchen using POS systems or manual processes. Double-check orders before delivery to ensure correctness and presentation. Train, guide, and supervise junior order takers during peak periods. Handle billing, payment collection, and maintain cash register reports. Respond promptly to customer queries, complaints, or special requests. Ensure cleanliness and organization of the counter and service area. Monitor stock of order-related materials (disposables, menus, billing rolls). Coordinate with the kitchen team to manage wait times and customer flow. Follow grooming, hygiene, and uniform standards consistently. Requirements: Minimum 23 years experience in a customer-facing F&B role. Basic knowledge of POS and billing systems. Fluent in [English / Local Language]; confident in speech and body language. Ability to multitask and stay calm during rush hours. Team player with leadership and training capability.

Assisting customers with bookings, resolving issues, and providing excellent service for travel-related inquiries. Strong communication skills and a passion for customer service are essential. Share cv @ HR Ginni- 8755248734 Required Candidate profile Strong communication and multitasking skills Comfortable with rotational shifts & night shifts Immediate Joiners only UG can apply Freshers can apply Perks and benefits Great Incentive

Role & responsibilities: Understand customer needs and promote products or service effectively. Meet KPIs Handle customer inquiries and provide product information. Receive, document and track customer complaints via phone, email and any other source Investigate and analyze complaints to understand the root cause and identify potential solutions Communicate with customers to empathetically understand their concerns and provide appropriate solutions Liaise with internal team and partners to resolve customer complaints and ensure timely resolution Maintain accurate records of complaints and their resolution for reporting and analysis purposes Identify trends in complaints and provide feedback to relevant departments to improve products or services Continuously seek opportunities to improve the complaint resolution process and enhance customer satisfaction Collaborate with other team members to ensure a consistent and high-quality customer experience 24/7 shifts. Preferred qualification: UG / Graduate can apply. Fresher & Experience both can apply Requirements: Strong communication and interpersonal skills. Ability to work in flexible environment. Excellent Communication Good problem-solving and analytical abilities About the Process: 6 days working. Rotational shift & Rotational off System Required : 8GB RAM I5 Processor Window- 10 WI FI Connection Perks and benefits: Comprehensive Training and Ongoing development opportunities. Career advancement and growth within the company. Supportive and collaborative work environment. Regards, Brinda HR

Job Role: Contact Centre Sales Executive We are seeking a dynamic and results-driven Sales Executive to join our Contact Centre team. In this role, you would be responsible for managing client calls, emails, generating high-quality leads, converting them into customers, and contributing to business revenue growth. You will also play an essential role in maintaining strong client relationships, following up on leads, and coordinating with various internal teams to ensure seamless service delivery. Roles & Responsibilities: Handle inbound calls, emails, and inquiries from potential clients, ensuring timely and accurate responses to all queries. Identify and engage with prospective clients, tapping business opportunities and generating leads. Understand client needs and offer solutions through effective communication, both over the phone and via email. Convert prospective clients into customers, driving business growth and revenue for the company. Excellent listening skills to understand client queries and resolve issues effectively. Regular follow-up communication with clients, address concerns, and ensure client satisfaction. Consistently strive to convert potential leads into members by fostering trust and rapport. Collaborate closely with the internal sales team and Hub Teams to ensure client requirements are fully understood and addressed. Route leads to the appropriate teams and ensure smooth handoffs, optimizing sales processes. A self-starter, and motivated individual to meet and exceed sales targets. Skills & Qualifications: Strong verbal and written English communication skills, with the ability to convey information clearly and professionally. Proven experience in generating and converting leads, managing client relationships, and driving sales growth. Strong interpersonal skills, with a keen ability to build and maintain positive relationships with clients. Ability to quickly resolve customer issues and handle inquiries in a calm and professional manner. Experience: 1 to 2 years of proven on call sales experience, preferably in a contact centre or similar environment.

Role & responsibilities Provide support to end users in Singapore market on enquiries to Accounting Software via phone call / email / remote assistance. Provide Software technical assistance, troubleshoot and resolve issue. Perform data migration works. Resolve customer technical issues in a timely and professional manner. Involve in ad-hoc project. Preferred candidate profile Degree or relevant qualification like B.Com, M.Com or equivalent to the field required Strong Accounting knowledge and Software troubleshooting skills is an added advantage Ability to multi-task and work independently in a fast-paced environment Perks and benefits Group Health Insurance and Accidental Life Insurance Gratuity Work Timing General Shift (6:30 AM IST - 3:30 PM IST)(Mon Fri) Mandatory to work from Office Interested candidate please share me your updated resume to mail id - hema.g@digisme.in

Payroll-Bank location: Gurugram 39 / Andheri Salary-Upto 6 lakhs Fixed Shift-10am to 7Pm Graduate with Min 1 yrs exp Voice process (Banking /NBFC Sector Mandatory) Jd Manage portfolio of 300 to 400 Banking Customers on calls call 9773553319 Simran Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

EUROP ASSISTANCE INDIA PVT LTD JOB DESCRIPTION: Position: - Assistance Coordinator (Auto/Automotive) Position Reports to: Operations Manager. Location: Andheri East, Mumbai Note: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Roles & Responsibilities: Resolve customer complaints via phone, email, mail or social media. Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Coordinate with customers, clients & internal operations team regarding case Keeping records of customer interactions, transactions, comments and case closure. Ensure customer satisfaction and provide professional customer support Handle case related 2wheelers & 4wheelers services. Knowledge, skills, and abilities: Excellent communication Proven customer support experience Experience working with customer support. Proficient in basic Microsoft applications Language Know: English & Hindi South Indian languages preferable (Tamil & Malayalam in particular) Job Type: Full Time (8-8.5 Hours shift) Part Time (5-5.50 Hours shift) Qualification: Full time- Minimum Graduation Part time -Any Experience: 6 months - 2 + years customer service/referral specialist and/or call center experience Assistance Agency exposure preferred. Regards Anjali Maurya 8779797282

Hiring for Aviation - Int Voice Process (CAPTIVE UNIT) Fresher - 30800 (INCLUDED VARIABLE) Exp - 44000 (INCLUDED VARIABLE) Lucrative Incentives Gurugram Location | Both side cabs 24\7 Shifts Staff Travel Benefits WhatsApp Abhay 7678331542 to Apply Required Candidate profile Excellent Communication req Freshers are welcome Any industry experience will do ( BPO Preferred ) Any Age Any Education Any Location within Delhi NCR Immediate Joiner Required

Interested candidates can share their CV to Zoya Hasan on 9818058256 or can mail on zoyahasan@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5LPA to 4LPA Interview Mode - Face2Face What would be the roles and responsibilities Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best possible solution to the queries of the customers. Making products and services reports by collecting and analyzing the information provided by the customers. What we are looking for in a candidate Should be Confident & Dynamic. Should have a bent towards Sales. Excellent interpersonal and listening skills Good persuasion skill. Should be efficient in converting customer interest into sales. Good negotiation skills. Team Player Quick learner, creative and achiever. Passionate about work output Desired Skills and Experience SSC or higher education. Fresher or Experience Ability to communicate effectively Hindi & English language. Basic computer skills. What do we offer? Amazing work culture. Complete Day shift. 6 Day working 1 Roster off Unlimited Incentives Good opportunity for career progression. GMC- Group medical coverage Gratuity is paid as per applicable law which is over and above total offered CTC Regards Zoya Hasan Hiring Team PolicyBazaar 9818058256

Greetings from Infosys BPM Ltd., We are hiring for Customer Support International Voice Process in Pune. Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Pune Qualification : Customer Support- Full time Graduates Experience : 0 - 4 Years Job Description: Senior Process Executive Location: Pune Employment Type: Full-Time. Key Responsibilities: Excellent communication skills to attend/resolve client issues on calls. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customer's time Good time management, ensuring all contacts with customers add value Must adhere and non-negotiables: Excellent in communication. Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 ,flexible shifts100% WFO, no hybrid Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling If interested, please share your resume with below details to pc.sriram@infosys.com Name: Email & Mobile Number: Graduation: Date Of Birth: Post-Graduation: (If applicable): Total experience: Relevant experience: Current/Previous Company name: Current CTC: Expected CTC: Notice period: Flexible with Night Shift: Preference will be given to the Immediate Joiners Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

Hiring CCE for one of the lighting company. Candidate based location will be Cochin only. Any exp may apply who is looking for good opportunity. Pls share CV on sarika.vasdev@provisioncosnulting.in

Hiring For Customer service voice For the financial process 12th and above + Min 1year BPO Customer service experience Excellent spoken English required Location-Gurgaon salary up to 40k in hand cabs in odd hours Call/ WhatsApp Viraj@ 8294897343 Required Candidate profile Graduate /UG Min 1 year experience Excellent communication in English Work from Office Flexible in 24/7 Shift 5Days Working 2 rotational off mostly day shift Immediate joiner Both side cabs Perks and benefits Both side cabs 70% day shift medical Insurance

Queries related to digital marketing ad's over the chats & calls process related to digital marketing Customer support 5 days working with rotational shift's and off's Min 1+yr Exp in Customer service voice salary - 37k in hand viraj@8294897343 Required Candidate profile Candidate should have strong verbal and written communications with minimum 12 months of international voice experience. 24*7 shifts UG /above can apply Location: Gurugram Grad Fresher-30k Perks and benefits Both side cabs 5 days working incentives IJP

Handle incoming customer calls Provide accurate information regarding telecom services, billing inquiries & technical support Engage customers in upselling conversations to promote additional telecom services 24*7 shifts Contact:Aarav@7827642775 Required Candidate profile Qualification 12th and above Minimum 6 months of experience in voice process Excellent verbal communication skills with a clear and professional tone Strong problem-solving ability flexible with shift Perks and benefits Both side cabs under 35km . No caps on Incentive

Handle inbound customer calls Provide accurate information regarding software technical support Resolve technical queries of US/UK customer regarding their software & their concern Basic Technical knowledge req 24*7 shifts Contact: Aarav-7827642775 Required Candidate profile 12th & above Minimum 12+ months of experience in any international Technical process Excellent verbal communication skills with a clear and professional tone Strong problem-solving ability 37k in hand Perks and benefits both side cab Incentive Internal job promotions

Customer Service profile Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Graduate can apply. Good Tying skills for Faster reply WHATSAPP CV to 7982739499

Job Role Description: 1. The candidates should be very good Communication skills in English. 2. The Candidates should be comfortable with rotational shifts including night shifts. 3. Proficient in Understanding Customer products and support. 4. The Candidates should be comfortable joining Immediately. 5. The candidates must have 1year internship certificate or experience in customer support from Tricity area. 6. Local fresher candidates are preferred who are residing with their parents. Qualification- Graduate/Postgraduate Interested can contact us @8264812719 for more information.

Job Role Description: 1. The candidates should be very good Communication skills in English. 2. The Candidates should be comfortable with rotational shifts including night shifts. 3. Proficient in Understanding Customer products and support. 4. The Candidates should be comfortable joining Immediately. 5. The candidates must have 1year internship certificate or experience in customer support from Tricity area. 6. Local fresher candidates are preferred who are residing with their parents. Qualification- Graduate/Postgraduate Interested can contact us @9056288584 for more information.

Job Description- Manages and resolves customer issues, offering solutions and ensuring satisfaction. Candidate should be good in English communication skills. Candidate should be good in analytical skills. Take appropriate steps to resolve customer's problems. Candidates age must be 30 or below. Additional perks- Health benefits cab facility night allowances upto 3k Interested candidates can reach out to 8264812719 or hr.kabalikrutzone@gmail.com

Job Description- Manages and resolves customer issues, offering solutions and ensuring satisfaction Candidate should be good in English communication skills. Candidate should be good in analytical skills. Take appropriate steps to resolve customer's problems. Troubleshoot technical issues related to customers services. Candidates age must be 30 or below. Candidates should be comfortable with night shift. Additional perks- Health insurance cab facility night allowances upto 3k Interested candidates can send their resume Asap at 9056288584 or hr.kabalikrutzone22@gmail.com

Job Description- Manages and resolves US customer issues, offering solutions and ensuring satisfaction. Candidate should be good in English communication skills. Candidate should be good in analytical skills. Take appropriate steps to resolve customer's problems. Candidates age must be 30 or below. Additional perks- Health benefits cab facility night allowances upto 3k Interested candidates can reach out to 8264812719 or hr.kabalikrutzone@gmail.com