2539 Solving Queries Jobs - Page 41

Profile - International CSE Voice/Blended Process, Shifts: Rotational | 5 Days Working Eligibility: HSC + 6 months BPO/BFSI experience - Graduate - Strong English communication Salary: 23,000–32,000 As per Experience HR Krapanshi 9111762733 Perks and benefits Incentives Cab

Roles and Responsibilities: Building and Maintaining Profitable Relationships with key customers. Assist the Banker for the Document Collection. Track on Collection from the Bank & Self-Funding for the future Milestone. Preparing Sale Deed documents, AOS, MOU. Resolving customer complaints quickly and efficiently. Keeping Customers updated on the latest products to increase sale. Extensively follow with bright prospects for future dated appointments Contribute to branch revenue and maintain strong customer centric focus Handling customer queries regarding construction progress and payment details. Resolve customer problems as soon as possible with satisfaction. Maintained close client communications while clearly defining marketing objectives. Interacts with customers using phone, email and in person. Responsible for collections basis monthly targets. Coordination with bankers and customers for disbursements. Ensuring timely documentation of customers, Managing live customers on site and providing necessary resolution to queries Interested? Drop your resume at hr@jnc.global or what'sApp to 9154361160

Handle incoming customer calls Provide accurate information regarding telecom services, billing inquiries & technical support Engage customers in upselling conversations to promote additional telecom services 24*7 shifts Contact:Aarav@7827642775 Required Candidate profile Qualification 12th and above Minimum 6 months of experience in voice process Excellent verbal communication skills with a clear and professional tone Strong problem-solving ability flexible with shift Perks and benefits Both side cabs under 35km . No caps on Incentive

Voice process-responsible for solving queries of the US customers over the call related to telecom products and need to convince them to upgrade their telecom plans. blended process solving queries related to digital marketing plans Viraj @8294897343 Required Candidate profile 12th pass / Graduate / Diploma / Freshers & Experienced Communication & Soft Skills Fluent in English with strong verbal & written communication Active listening, empathy, and customer-focused mindset Perks and benefits Both ways Cabs IJP Incentives Referral Bonus

International Voice/ Chat!! Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

Voice process-responsible for solving queries of the US customers over the call related to telecom products and need to convince them to upgrade their telecom plans. blended process solving queries related to digital marketing plans Aarav@7827642775 Required Candidate profile 12th pass / Graduate / Diploma / Freshers & Experienced Communication & Soft Skills Fluent in English with strong verbal & written communication Active listening, empathy, and customer-focused mindset Perks and benefits Both ways Cabs IJP Incentives Referral Bonus

Quality Customer PPM due to warehouse handling Cost Logistic Cost Safety Identification of unsafe condition & promote team for safety practices Delivery Zero Customer Line Stoppage due to delivery issue Improvements Warehouse management 1s & 2s at Warehouse People Management Train juniors on the functional aspects Coach juniors for capability building Plan and deploy human resources to enhance the skill Preferred candidate profile Diploma / B.COM/B.SC with 8 to 10 years experience Preferably from warehouse / Stores

1.Identifying, Handling and resolving customer queries and concerns while maintaining expected quality 2.Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Required Candidate profile 1.1-10 years of relevant experience of domestic/international BPO 2.Strong interpersonal, problem-solving skills and verbal and written communication skills 3.Strong computer knowledge

Dear Applicants, Greetings from Teamware Solutions! Position: Customer Support/ Technical Support Experience: 2-5 Years Notice Period: Immediate Joiners - 15 Days Location: Noida Sector 25 Interested candidates can apply to the given Email ID: greeshma.t@twsol.com Role & responsibilities 1. Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. 2. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. 3. Walks customers through common phone hardware and software configurations to maximize service functionality. 4. Provides solutions and resolution resources for customer repair problems. 5. Interfaces with customers over the phone providing status updates and ensuring service has been restored. 6. Escalates appropriate technical issues to upper-level technical support when needed. Preferred candidate profile 1. 2-5 years of experience in International Technical Support (Voice) 2. Excellent communication skills

Position Overview We are looking for a highly motivated and detail-oriented Customer Specialist for our International BPM operations. The role involves interacting with global clients, primarily from [UK/US/markets], addressing customer inquiries, resolving issues, ensuring service quality, and supporting end-to-end process delivery. Role & responsibilities Understand the problem of customers and handle escalations. Provide customer support to clients through Voice and Non-voice Oversee customer service operations to ensure high standards of service delivery. Accurate payment posting in the revenue cycle software provided by the client and generating the invoices Ensures that all the request, queries and complaint of customer are responded in a timely and professional manner Demonstrated ability to build strong relationships with customers Receive 40-60 inbound calls from current patients or prospective patients. Communicate effectively with clients and insurance companies to facilitate a seamless intake process. Handle inquiries and resolve issue with an emphasis on delivering excellent customer services. Assists in resolution of outstanding issues from earlier transactions. Requirements: Communication: Strong verbal and written communication skills Education: Graduates, Post-Graduates in a relevant field such as Marketing, Business Administration, or Communications. Experience: Minimum 2+ years as an Account Manager/customer service. Prior experience in BPOs, Banking or Credit card process is preferable. Must have experience in US or UK B2B or B2C calling. Preference will be given to the candidates having experience in healthcare, Patient calling, soft collections. Technical Skills: Basic knowledge of MS Office (Excel, Word, Outlook) and CRM tools. A positive attitude, a customer-centric mindset, and problem-solving abilities Benefits: 5 days working Attractive salary with performance-based incentives. Medical insurance. Accidental Insurance Gratuity Maternity Leaves/Paternity Leaves benefits

Hiring for Experienced Customer Care Associates for TOP MNC. Location: Gurgaon / Noida upto 45k per month + Allowances 5 Days working Both side cabs Rotational Shifts Only Graduates can apply. Minimum 6 months exp is required Gurmukh: 9650005226

Hello Job Seekers! Greetings from Shining Stars ITPL! Job Title: Customer Care Executive Work Mode: In-Office Location: Noida Salary: For Fresher:- upto 21k in hand + incentives For Experience:- upto 36k in hand + incentives Eligibility: Graduate / Undergrduate. Freshers & Experienced candidates welcome Responsibilities Handle customer queries via calls and other channel. Provide accurate information about company products/service Ensure quick and effective resolution of customer issues Stay updated on products and processes Assist with orders, returns, and exchanges. How to Apply: Interested candidates can share their updated resume via WhatsApp at Palakshi (8630365298) or contact directly for more details. Warm regards, Palakshi Gupta HR Executive 8630365298 Shining Stars ITPL

Role & responsibilities AR Sales Follow-Up: Monitor accounts receivable and ensure accurate and timely invoicing. Follow up with customers regarding outstanding payments, resolving queries and discrepancies. Collaborate with the finance department to reconcile payment records and update AR reports. Customer Follow-Up and Engagement: Engage with customers to gather feedback, address concerns, and ensure their needs are met satisfactorily. Proactively communicate with customers to maintain a positive relationship and encourage loyalty. Monitor customer interactions and trends to improve engagement strategies. Co-ordination with Sales Team: Work closely with the sales team to understand customer requirements, sales objectives, and ongoing campaigns. Assist sales personnel in preparing customized proposals, presentations, and reports for clients. Update the CRM system with relevant sales information and customer interactions. Outstanding Amount Follow-Up: Implement effective strategies to ensure timely collection of outstanding payments from customers. Collaborate with internal teams to address any customer disputes and payment discrepancies. Maintain accurate records of collection efforts and interactions with customers. CRM Management: Administer and manage the CRM system, ensuring accurate data entry and regular updates. Generate reports and analyze CRM data to identify trends, opportunities, and areas for improvement. Provide training and support to team members on CRM usage and best practices. Data Analysis and Reporting: Prepare regular reports and dashboards to provide insights into AR sales, customer engagement, and outstanding amounts. Utilize data analysis to identify patterns and opportunities for process optimization. Qualifications and Skills: Bachelor's degree. Previous experience (1 years) in a CRM or customer-facing role, preferably in the healthcare or diagnostic industry. Strong interpersonal and communication skills. Detail-oriented with excellent organizational abilities. Analytical mindset with the ability to interpret data and derive actionable insights. Ability to work independently and collaboratively within cross-functional teams. Problem-solving skills and a proactive attitude. Preferred candidate profile Female candidate with effective communication

Hello Job Seekers! Greetings from Shining Stars ITPL! Job Title: Customer Care Executive Work Mode: In-Office Location: Noida Salary: For Fresher:- 15k in hand + incentives For Experience:- 20k in hand + incentives Eligibility: Graduate / Undergrduate. Freshers & Experienced candidates welcome Responsibilities Handle customer queries via calls and other channel. Provide accurate information about company products/service Ensure quick and effective resolution of customer issues Stay updated on products and processes Assist with orders, returns, and exchanges. How to Apply: Interested candidates can share their updated resume via WhatsApp at 6393136499 (Aleesha) or contact directly for more details. Warm regards, Aleesha Rahman HR Executive 6393136499 Shining Stars ITPL

Hiring for Customer service - International voice process Graduate - Fresher Undergraduate - 6 month experience required Salary - 3 LPA to 4.25 LPA 5 days working with any 2 week off Cab service available Immediate joiners HR Arti 9522754537

Role : Relationship Manager Job Type: Fulltime Location : Work from Mohali - Office About Fitelo: We are Fitelo, your No.1 app for weight loss, diet planning, and better overall well-being. Were dedicated to giving you the very best of health and lifestyle from the comfort of your home or office. Every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We're a team of health care experts from doctors to dieticians to fitness coaches helping people to achieve their fitness goals About the role: We are looking for a relationship manager to build and preserve trusting relationships with our customers. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ideal candidate will have: • Experience as a client relationship manager • Knowledge of customer relationship management (CRM) practices • Experience in sales or customer service is preferred • Problem-solving attitude • Excellent communication skills • Aptitude for fostering positive relationships • Teamwork and leadership skills • Customer-oriented mindset Specifically, this role will involve: • Serving customer by providing service information and resolving service problems • Attracting potential customers by answering service questions • Maintaining customer records by updating clients information • Resolving service problems by clarifying the customers complaint, determining the cause of the problem, explaining the best solution to solve the problem and following up to ensure resolution • Contributing to team effort by accomplishing related results as needed • Gaining solid knowledge of competitors Qualifications: • BSc/BA in Business Administration or similar field

Profile - International CSE Voice/Blended Process, Shifts: Rotational | 5 Days Working Eligibility: HSC + 6 months BPO/BFSI experience - Graduate - Strong English communication Salary: 21,000–32,000 As per Experience HR Krapanshi 9111762733 Perks and benefits Incentives Cab

OVERVIEW The role of Operations Agent will ensure you play a pivotal role in assisting a UKI Operations team supporting our customers along with key stakeholders in the Operational team. KEY RESPONSIBILITIES Respond promptly and effectively to incoming or outgoing communication to colleagues and customers while exhibiting high levels of attention to detail Ensure that all queries are followed up and resolved in a timely manner. Contribute to the ongoing development and improvement of the colleague and customer experience. Contribute towards achieving OKRs & Team KPIs. The above list of job duties is not exclusive or exhaustive and the role holder will be required to undertake such tasks as may reasonably be expected within the scope and expectations of the role. TO EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE Excellent communications skills. Strong all-round understanding of MS Office applications, especially Word & Excel. Shows initiative, suggesting ways to improve customer experience. Flexible approach to working in a dynamic environment. A passion for sportsbook products and applicable expertise. Strong Investigative Skills. BENEFITS WE OFFER Access to Learnerbly, Udemy , and a Self-Development Fund for upskilling. Career growth through Internal Mobility Programs . Comprehensive Health Insurance for you and dependents. Well-Being Fund and 24/7 Assistance Program for holistic wellness. Free Meals, Cab Allowance , and a Home Office Setup Allowance. Employer PF Contribution , gratuity, Personal Accident & Life Insurance. Sharesave Plan to purchase discounted company shares. Volunteering Leave and Team Events to build connections. Recognition through the Kudos Platform and Referral Rewards . WHY CHOOSE US Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India. ABOUT FLUTTER ENTERTAINMENT Flutter Entertainment is the worlds largest sports betting and iGaming operator with 13.9 million Average Monthly Players worldwide and an annual revenue of $14Bn in 2024. We have a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet. Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). In 2024, we were recognized in TIME’s 100 Most Influential Companies under the 'Pioneers' category—a testament to our innovation and impact. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game. Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed. FLUTTER ENTERTAINMENT INDIA Our Hyderabad office, located in one of India’s premier technology parks is the Global Capability Center for Flutter Entertainment. A center of expertise and innovation, this hub is now home to over 900+ talented colleagues working across Customer Service Operations, Data and Technology, Finance Operations, HR Operations, Procurement Operations, and other key enabling functions. We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. With the scale of a leader and the mindset of a challenger, we’re dedicated to creating a brighter future for our customers, colleagues, and communities.

Handle inbound & outbound calls to customers & clients while maintaining a high quality of service. Identify the needs of customers, resolve issues A multilingual language proficiency is preferred in Hindi, Malayalam & Tamil ,Telugu Call 8870813777

We are looking for Tele sales / Telecaller Executive Jobs in Chennai Should have Experience in Inbound,Outbound Calls & Sales Good Communication Skills in English Immediate Requirement Preferred Female Only Call 6385135552 / 7397778272

Job Description: Sales Line Executive Department: Customer Experience Reports To: Customer Experience Manager Location: Lower Parel, Mumbai Working days: 6 Key Responsibilities: 1. Customer Interaction Handle inbound sales inquiries via phone with professionalism and enthusiasm. Understand customer needs and provide tailored product recommendations. Guide customers on sizing, fabric choices, and customization options. Proactively address customer concerns and resolve issues promptly. 2. Sales Conversion Convert inquiries into confirmed orders by building trust and rapport with customers. Assist customers in navigating the ordering process and ensure timely follow-ups for pending decisions. 3. Product Knowledge Develop a thorough understanding of Bombay Shirt Company's products, processes, and offerings Stay updated on new collections, promotions, and campaigns. 4. Coordination & Collaboration Collaborate with store teams and production units to ensure accurate order details. Work closely with the customer service team to resolve escalations and support post-sales queries. 5. CRM & Reporting Accurately record customer interactions, order details, and feedback in the CRM system (Freshdesk). Share insights and suggestions for improving the customer journey. Key Skills Requirements : Experience: 1-3 years in a customer-facing or sales role, preferably in retail, fashion, or e-commerce. Communication: Excellent verbal communication skills in English. Proficiency in Hindi and other regional languages is a plus. Customer Focus: Strong problem-solving skills with a customer-first mindset. Sales Acumen: Ability to identify customer needs and suggest suitable solutions to drive sales. Tech Savvy: Comfortable using CRM tools, phone systems, and basic computer applications. Personality: Enthusiastic, patient, and driven by delivering exceptional service.

Hiring for US Banking CSR Location - Thane/Malad 5 Days working and 2 Rotational week off HSC and Graduation with 1 year CSR Exp mandatory Salary - Flat 35k + Retention bonus of upto 1 Lakh

Job Title: Customer Experience Executive Backend Team Location: Lower Parel - HO Working Days: 6 days This role will be responsible for engaging with our store personnel, customer experience front end teams and production/logistics team to provide them information necessary to resolve customer inquiries. ABOUT THE ROLE: Assist in providing world-class customer care to customers by supporting the front end/store teams via email, chat and phone. Consistently work with other teams to track, solve and innovate our processes and procedures to provide the best customer care in the world Liaise with production to fix individual customer issues and alterations. ABOUT YOU: 2+ years experience in customer service in the apparel sector specifically in a back-end role. Proficient in MS Office – Excel, Word and email. Previous contact center, providing both email & phone support an asset Exceptional communication skills, both written and verbal Customer service oriented with a natural desire to care for the needs of others Deep desire to put drive & effort into your work Knowledge and passion for men's fashion and style trends Knowledge about men's tailoring, pattern design, garment alterations, and fabrics preferred

Dhan L4lands is seeking energetic and driven Sales Executives to join our growing real estate team in Trivandrum. If you are passionate about customer service, property sales, and career growth, this is your opportunity!

Top MNC BPS is hiring for the Premium Voice Blended and Chat. Candidate Must be excellent in English Communication. CTC- 3 LPA - 6 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 6296317938 9147047910 9073639536 9147047911