2539 Solving Queries Jobs - Page 40

Hiring for Premium Blended Process related to Banking Gurgaon location Any grad./ undergrad. with 1 year any customer service exp. can apply Salary- 31K to 40K in hand 5 days working 2 roster off Night shifts Both side cabs Anjali : 9354911705 Required Candidate profile Candidate must have excellent spoken & written communication skills Candidate must be an immediate joiner Candidate must be comfortable working in any shifts from office Face 2 Face Interviews only Perks and benefits Bonus MIV : 2500-6000/- Incentives Both side cab

URGENT HIRING TOP MNC BPOs IN GURGAON Kickstart or Elevate Your Career in Customer Service We are hiring Customer Service Executives for leading multinational BPOs based in Gurgaon . If you're looking for a stable role with growth opportunities, this is your chance to step in. Position: Customer Service Executive Location: Gurgaon Key Responsibilities: Handle large volumes of inbound/outbound calls, emails, and chats. Assist customers with product, billing, service, and account-related queries. Resolve issues and complaints with professionalism and empathy. Accurately update customer records and interaction details. Follow company protocols and standard operating procedures. Participate in regular training to improve customer handling and product knowledge. Work closely with team members and escalate complex issues when needed. Eligibility Criteria: Undergraduates and graduates are welcome. Open to both freshers and experienced candidates. Strong verbal and written communication skills in English. Good interpersonal and problem-solving skills. Comfortable in a fast-paced, performance-driven environment. Salary: Up to 3.6 LPA (Based on communication skills and experience) Working Days: 6 days a week with rotational offs Interview Mode: Walk-in To Apply: Send your updated CV to 9250024048 (Nandini) Make your move today secure a role with a leading brand and start growing your career now. #HiringNow #CustomerServiceJobs #BPOJobs #GurgaonHiring #JobOpportunities #FreshersWelcome #CareerGrowth #JobSearch #ApplyToday #VoiceProcess #MNCJobs

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Only Graduate can apply. Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary between 18k to 22k In Hand. Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number Durgendra Gautam- 8090893338 NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME AT 8090893338 Regards, Durgendra Gautam Senior HR Specialist Recoup Info. #gurugram#noida#noidajobs#jobs2025#lko#immediatejoiner#freshers#graduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#voiceprocess#voiceprocess#blendedprocess

To communicate with Clients & with the SEO team, if anything is needed, approvals of the same needs to be taken and follow-up where required Excellant English speaking skills Pure Day shift Sat & Sun fixed off Min 1 year exp into customer service Required Candidate profile Mailbox management, Client Meetings,Whatsapp Texts,Review meetings Call/Whats App HR Ashwini @ 8591702057

Hiring for Customer service - International voice process Graduate - Fresher Undergraduate - 6 month experience required Salary - 3 LPA to 4.25 LPA 5 days working with any 2 week off Cab service available Immediate joiners HR Arti 9522754537

Hiring for US Banking Customer Service Location: Malad / Thane 5 days a week with 2 rotational offs Salary: 27,000 – 33,000 Shifts: US Shift HSC + 1yr with excellent communication or Graduate fresher Need immediate joiner Contact - 7997870382

Hiring for US Banking Customer Service Location: Malad / Thane 5 days a week with 2 rotational offs Salary: 27,000 – 33,000 Shifts: US Shift HSC + 1yr with excellent communication or Graduate fresher Need immediate joiner Contact - 7997870382

Hello Jobseekers! Greetings from Shiningstars ITPL, We are seeking a dynamic and customer-focused Customer Service Executive to join our team in Gurugram. The ideal candidate will handle customer interactions through calls, emails, or chats, ensuring excellent service and timely resolution of queries and complaints. Job Description: - Job Title: Customer Service Executive - Location: Gurugram - Salary: 16,000 25,000 per month - Job Type: Full-Time - Experience: 03 years (Freshers can also apply) - Industry: Customer Support / BPO / E-commerce / Retail Key Responsibilities: Handle inbound and outbound customer calls in a professional manner Resolve customer queries, complaints, and requests efficiently Maintain accurate records of customer interactions Follow communication scripts and company guidelines Collaborate with internal teams to ensure smooth customer support Meet performance metrics and quality standards Requirements: Minimum 12th pass; Graduate preferred Good communication skills in English and Hindi Basic computer knowledge (MS Office, typing) Positive attitude and willingness to learn Prior customer service experience is a plus, but not mandatory Benefits: Fixed salary + incentives (based on performance) 6-day working week Friendly and supportive work environment Growth opportunities within the organization Interested candidates feel free to share their resume on the whatsapp number given below: 9026050432 Fehmina Siddiqui HR Executive 9956739953 Vahida Khan

Senior Engineer/Engineer - Customer Complaint Required Candidate profile Candidate must have 5-7 years of experience in customer complaint

Senior Engineer/Engineer - Customer Complaint Required Candidate profile Candidate must have 5-7 years of experience in customer complaint

Candidate will be responsible to manage a team of 50 + people along with TL's reporting to the person. Will be responsible for customer satisfaction Role Description This is a full-time on-site role for an Assistant Customer Service Manager at Policybazaar.com in Gurugram. The role involves overseeing customer satisfaction, managing customer service operations, providing customer support, utilizing analytical skills, and effective communication with customers. Job Summary: The Assistant Manager, Customer Service, is responsible for supporting the Customer Service Manager in overseeing day-to-day operations of the customer service team. This role involves managing a team of customer service representatives, ensuring high-quality service delivery, and continuously improving customer satisfaction. The Assistant Manager will help develop, train, and motivate staff, manage escalations, and implement policies and procedures. Key Responsibilities: Team Management and Supervision With team handling of minimum 30 members. Assist in hiring, training, and coaching customer service staff. Provide guidance and support to team members to help achieve individual and team goals. Conduct regular performance evaluations and offer constructive feedback. Schedule shifts and manage workloads to ensure adequate coverage during all business hours. Customer Support: Handle escalated customer inquiries, complaints, and complex issues, ensuring prompt and effective resolution. Monitor customer interactions and feedback to ensure the highest level of service. Develop and maintain relationships with key customers to enhance loyalty and satisfaction. Operational Efficiency: Assist in implementing and optimizing customer service processes to improve efficiency. Track, analyze, and report on team performance metrics, such as response times, resolution rates, and customer satisfaction scores. Collaborate with the Customer Service Manager to set and achieve departmental targets and objectives. Quality Assurance and Training: Ensure that customer service representatives adhere to company policies and procedures. Identify training needs and work with the Customer Service Manager to develop training programs. Conduct regular team meetings to provide updates and discuss areas of improvement. Collaboration and Communication: Work with other departments, such as sales, marketing, and operations, to resolve issues and improve the customer experience. Assist in managing customer service communication channels, such as email, phone, and live chat. Maintain clear and effective communication with team members and other stakeholders. Qualifications: Bachelors degree 2+ years of experience in a customer service role, with at least 2 year in a supervisory or assistant managerial capacity with team strength of 30 members Strong leadership, organizational, and problem-solving skills. Excellent communication and interpersonal skills. Ability to multitask, prioritize, and work in a fast-paced environment. Proficiency in customer service software and tools (AHT/Attrition/Shrinkage/SLA/Utilization /Occupancy/CSAT/DSAT) Knowledge of performance metrics and customer service best practices. Preferred Qualifications: Experience in managing customer service teams in a call center or similar high-volume environment. Familiarity with CRM systems and data analysis tools. Bilingual or multilingual abilities are a plus. Working Conditions: Office environment with occasional remote work flexibility. May require working outside of regular business hours, including evenings and weekends, to meet customer needs. Compensation and Benefits: Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and other company benefits. Let me know if you need any adjustments or specific details for the role! Contact Person :- HR Suman (9934827654) Or Sumankumari1@policybazaar.com

Hiring for Int Voice Support ( Noida Location ) Graduation not req Min 1 Year International exp needed Salary Upto - 40k CTC Lucrative Incentives + Joining Bonus Rotational shifts & Offs Both side free cabs Contact - Abhay 8448748429 Required Candidate profile Undergrad\Graduate with 1 year Experience. Excellent Communication req Any industry experience will do ( BPO Preferred ) Any Location within Delhi NCR Immediate Joiner Required

Hiring For International MNC's Voice Support Graduation not req Salary upto - 40k inhand Performance Linked incentives Both side cabs | 5 Days working Rotaitional shifts & Offs Contact - Abhay - 8448748429 Required Candidate profile Undergrad\Graduate with 6 months Experience. Excellent Communication req Any industry experience will do ( BPO Preferred ) Any Location within Delhi NCR Immediate Joiner Required

Handle inbound and outbound calls in an international voice process, addressing customer inquiries, issues, and requests promptly and professionally. Utilize your customer handling expertise to provide personalized and satisfactory solutions Required Candidate profile Minimum 1 year of experience in a customer care or voice process role, preferably in an international setting Graduate qualification in any field Excellent communication skills both verbal and written

Dealing with customer issues & churning out an easy-to-follow solution Handling customer concerns & complaints in a timely manner Informing customers of upcoming promotions or deals Responding promptly to customer inquiries Rotational Shift Required Candidate profile Fresher Excellent Communication skills Perks and benefits Salary+ 15% incentives monthly Annual Bonus

Role & responsibilities Lead Physical Flow: Customer handling, store, and warehouse management. (Supply Chain, Purchasing, Material Planning and Logistics (stores, dispatch, packaging) Responsible for physical and system flow of material. Managing and planning suppliers, deliveries and dispatches. Handling customer grievances and customer schedules. Achieve customer satisfaction by delivering right product at right time. Visiting OEMs and customers twice or thrice every month & develop positive & ethical relationships with customers and suppliers. Handling sub-contracts and incoming material. Maintaining parts in the store. FIFO management and inventory management. Procurement and negotiation of indirect materials. Releasing the schedule, discussing and resolving any issues found, and getting material on time. Managing GRN, MRN, gate entry of material, vehicle planning and traceable output. Handling contract labor (50+). Sub-contractors material issue, receipt & vendor stock confirmations/reconciliation. review stocks periodically and deficiency is highlighted to Management for correction. Creating discipline in the department. Monthly stock MIS, Scrap MIS and MIS report for management on month ly basis. Preferred candidate profile: Preferably from the auto component industry with experience in handling plant machinery suppliers. 4-wheeler customer management is a must. Minimum 14-15 years of experience.

Hello Candidates, Grab the opportunity to work with Tech Mahindra!! We are hiring for Technical Customer Support Profile for a Voice Process. Roles and Responsibilities Provide technical support and assistance to customers via calls. Identify and diagnose technical issues reported by customers. Provide first-level contact and troubleshooting of technical issues Resolve technical problems in a timely and efficient manner. Guide customers through step-by-step solutions. Collaborate with other teams to ensure timely resolution to customer issues. Eligibility Excellent English communication skills is required. Only B.Tech/BE Graduates can apply. Fresher & experienced both can apply. Salary will depend on communication skill, education, interview and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Ankita - 9310319730/ HR Dipti - 7903949583/ HR Shreya - 9897146778 or can directly come for an walk in interview at below mentioned address and mention "HR Ankita" or "HR Dipti" or "HR Shreya" on top of your resume. 1st Floor, A8 Knowledge Boulevard, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Looking for Career Growth? Or Want to switch from BPO Jobs? Candidates with below skill set can apply! Excellent communication skills, with neutral accent. Excellent written communication skills with email etiquette Good problem solving and analytical skills Excellent customer service skills Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when Flexible to work 24 X 7 Educational Qualification: Any Graduation / Under graduation Shifts Timings: Rotational Salary- 2.0L/ A to 8 L/ A (based on performance in interview). Freshers also can apply. Experience: 0 to 8 years of work experience Salary: up to 7.5 Lakhs Age Limit: 20-38 Shift: (Day/ Night) Contact Richard - 7259027282 / 9900024811 / 7760984460 / 7259027295 / 9686682465

1) Assisting customers in sale of a range of financial products on phone 2) Role entails working only in Day shift 3) Fully responsible for meeting and exceeding targets as assigned periodically HR Connect- Suchitra 86176 02997 || Jatin 96504 27629 Required Candidate profile Preferred candidate profile: 1) Flexible to work in 6 days, roster off environment 2) Should be able to converse in English and Hindi efficiently 3) Good selling and negotiations skills. Good luck

Role & responsibilities * Hiring for blended process - UBER * Location: Airoli * Shift timing: 24*7 shift * Week off: 2 Rotational off * Qualification: HSC with 6 month /grad fresher can do * Salary: Maximum upto 24k in hand fresher 15k

We are looking for Tele sales / Telecaller Executive Jobs in Chennai Should have Experience in Inbound,Outbound Calls & Sales Good Communication Skills in English Immediate Requirement Preferred Female Only Call 6385135552 / 7397778272

Candidate Eligibility Criteria Education: Graduation & UG with 9 months of customer care Exp. Experience: Minimum 1 year in a travel-based BPO environment(Preferred) or with a premium Travel process Skill Set: C1 level communication Process Type: Voice Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (window: 7 PM 6 AM) Process Operating Hours: 8:30 AM to 8:30 PM Virtual interview Salary 2.4 LPA to 4.2 LPA (Hike on Last drawn) Good communication Noida location Yuvraj- 7678666623 Email id yuvraj.mandal@nlbtech.in

Hiring For Customer service voice For the One of the Biggest Bank, inbound calls & chat Day to day banking queries of 12th and above +Min 1year BPO Customer service experience Location-Gurgaon salary up to 40k in hand Call/ WhatsApp Aarav@7827642775 Required Candidate profile UG And above Min 1 year experience Excellent communication in English Work from Office Flexible in 24/7 Shift 5Days Working 2 rotational off mostly day shift Immediate joiner Both side cabs Perks and benefits Both side cabs 70% day shift medical Insurance

Hello Jobseekers! Greetings from Shiningstars We are inviting applications for Voice and Non Voice, Domestic /International Processes in Gurugram. Any undergraduate with excellent English communication skills can apply. Work from Office 5/6days working Salary - 16k ctc to 30k ctc (depending on communication, experience and last drawn salary) Job description They efficiently handle inbound and outbound calls and transfer them to the relevant agent or department as per the telecalling script. Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. Analyzing and reporting customer data to devise new strategies or update the existing ones Communicating with them through various omnichannel channels, including email, social media, phone, or SMS Make appointments that fit into the schedule of the client and the customer. Inform customers about updates, deals, offers, promotions, and policies and keep the sales funnel in motion. I assist them if they are facing a problem and troubleshoot it. Ensuring the customer has a positive experience with the company. Fostering a healthy relationship between the client and the customer. Overseeing timely delivery and payment of sales orders. Handling all Voice and Non-Voice Processes in BPOs & Call centers. Interested candidates may reach out to our recruitment desk - Anwesha - 7080322333 THANKS & REGARDS HR EXECUTIVE ANWESHA

Profile- Voice process Exp-min 1 yr. Package- upto 25k Day Shift Location- Noida Anushika 9511159022