2539 Solving Queries Jobs - Page 4

Role & responsibilities Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For more details Call : HR Shruthi 9008812627 (call or whatsapp) Email id - shruthic@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams to resolve complex issues Preferred Candidate Profile: 1. Undergraduate or graduate degree in any discipline 2. Excellent communication and interpersonal skills 3. Ability to work in a fast-paced environment and manage multiple priorities 4. Strong analytical and problem-solving skills 5. Willingness to learn and adapt to new processes and technologies What We Offer: 1. Competitive salary and benefits 2. 2-way cab facility for commute 3. Opportunities for growth and development in a global company 4. Collaborative and dynamic work environment 5. Training and support to help you succeed in your role 6. Incentives and Allowance's Skills: 1. Good communication skills (written and verbal) 2. Basic computer knowledge and typing skills 3. Ability to work independently and as part of a team 4. Strong attention to detail and organizational skills For more details Call : HR Shruthi 9008812627 (call or whatsapp) Email id - shruthic@thejobfactory.co.in Preferred candidate profile

Process- SBI GI Renewal (Outbound Renewal Calls) Salary HSC+1 year Exp - 17k inhand 22k CTC. Graduate+1 year Exp - 18k inhand 23k CTC. Rounds of Interviews:- HR round Operations round Sunday Weekly off. Working days - 6days. Required Candidate profile Let’s Get You Hired! Reach out to us to schedule your interview. HR Contact: Sakshi Call/WhatsApp :- 8432537262 Perks and benefits Team Parties, Friendly Workplace, Holidays

Bulk Hiring for Customer Support in TOP MNC companies 5 Days working Both side cabs Location : Gurgaon, Noida Salary upto 45k + Allowance Grad / Under Grad both can apply HR Ridhi: 8178280056 HR Harpreet : 9501852537 HR Mehak: 9650005227

Role & responsibilities Handling inbound and outbound calls for banking process Attending customer queries Attending customer calls and addressing issues at L1 level Drafting mails and seeking approval for customers issues Managing the data of customers Preferred candidate profile Freshers willing for Customer Service role Should be proficient with Kannada, Telugu, Odiya & Tamil language Proactive and Analytics skills Open for rotational shift

Call & Trade Location- Thane fresher can also apply. NISM 8 Mandatory KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Responsible for handling inbound & outbound calls. 2. Responsible for resolving the queries of investment products, investment options, financial market, updates in capital market. 3. Identify customers needs on every requirement with quick response time. 4. Handle the complaints and enquiries of customers. 5. Responsible to handle Continuous interaction with the clients to identify their requirements and provide trading/hedging solutions through existing product gamut. Share your cv : salonidevi.vishwakarma@kotak.com

3 to 3.2LPA with variable 15 % of annual CTC 9 hrs (including 1 hour break) 6 days working rotational shift & 1 rotational off Excellent communication Skills. – ( ENGLISH AND HINDI: MANDATORY) Preferable experience in Voice Process Required Candidate profile PUC / Graduation Any Customer Support exp - (6 Months - 2 Yrs) Freshers are also eligible Rotational week off Handling Escalations Experience from Insurance industry is added advantage

Process-AVIVA B2B UK Insurance – Voice Customer Support UK Shift–12 PM to 12AM Weekends: Fixed Weekends Off Eligibility: Bachelor’s Degree is mandatory Salary Structure: Freshers to -3.75 LPA Exp 2 years- 5.5 LPA Connect with - HR Sakshi-8700591262

Hiring: Customer Support Associate International Process Location: Premium Location (details on call) Salary: Up to 38,000 CTC Shift: Rotational shifts (as per process) Qualification: Graduate Experience: Minimum 3 months of international calling experience Requirements: Excellent English communication skills Willingness to work in rotational shifts Immediate joining is a must Apply Now Contact: 8264812719 Immediate joiners only Referrals are highly appreciated

Urgent Hiring For "Email Support Executive" Experience - Minimum 1 year of Email Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Krapanshi 9111762733 Required Candidate profile Graduation is mandatory Good communication is required 1 year experience is mandatory in banking or BPO Email drafting experience is compulsory

Job Description Inform customers about products & services Handle inbound & outbound calls Understand the customer's needs & solve queries. The Candidate should be flexible for rotational shifts The candidate should have technical experience or upselling customer support exp. Graduation (Mandatory) Salary- 27k in hand Relevant candidates can reach out @ 8264812719 for more details.

Mega hirings for Noida location. Free to call : 9076544893 HR Isha, If call not receive please share your resume on WhatsApp. hrisha12i@gmail.com Position : Customer Support Executive (Voice Process with Sales) Location : Noida, Sector-128 Experience : Minimum 1 year in inbound customer service (BPO) Education : Graduates only Competency : Voice + Sales (Mandatory) Working Days : 5 days/week with 2 rotational offs Shifts : Flexible shifts for male candidates Salary : 26,800 (in-hand) Incentives : 1,250 fixed monthly Cab Allowance : 4,000 Joiners : Immediate joiners preferred Role & responsibilities Resolve the query and complaints of customers Resolve the issues and proper time Preferred candidate profile Good English communication Fresher and experience both can apply Perks and benefits Monthly incentives PF Mandatory notes Immediate joiners only.

Role & responsibilities Hiring for a leading BFSI Company for the profile of Customer Service and Retention role. Experience in Customer Support, Customer Handling, Customer Retention. 0-4 years of experience in BPO/BPM. Good Communication skills Able to manage calls and customers over call Freshers can apply. CTC comp Freshers : upto 14.5K Experience : 22-25K Perks and Benefits' Rotantional Off ( 5 days working) Rotantional Timings (7:00 AM to 8:30 PM) Location : Vashi Interested candidates can share their resume at 7042108906 Interview mode : F2F Mode

Pre-Post order site visit planning for new orders, Manpower Work assign, Random visit to sites to get update on work progress, Material Procurement ,Delivery planning, Installation schedule planning to customers , Hod Submission

Urgent job opening for Customer Service Representative at Andheri. Education: Any Graduate Experience: 2 years an above As a Customer Service Representative, you will be responsible for answering customer inquiries and resolving complaints through various channels such as calls, emails, and whatsapp. Responsibilities: Responding to customer inquiries and resolving issues promptly Providing information about products. Creating order as per Customer request Maintaining a positive and helpful attitude Ensuring customer satisfaction through effective communication Industry Type: Internet (E-Commerce) Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Key Skills Excellent communication skills Email Support Calls Handling Excel Nutrition Healthcare Chat Process If you are interested for the above referred position, kindly revert back with your Updated Resume with Photograph along with following details: 1) Current salary 2) Expected salary 3) Notice period 4) Total experience 5) Relevant experience 6) Current location 7) Reason for job change Contact no.:- Nisha - 8169235059 Mail ID:- nisha@jobsearchindia.in

WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat / voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR Abhishek @ 9639871135 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5.5Day working EPF

The job involves providing service to the customers of one of the biggest e-commerce companies in India, in a voice based call center environment

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software (e.g., Salesforce). Collaborate with internal teams to resolve complex issues that require escalation. Desired Candidate Profile 1-3 years of experience in BPO customer service or related field. Excellent communication skills in English language (spoken & written). Proficiency in handling multiple tasks simultaneously while maintaining accuracy and efficiency. Ability to work effectively under pressure during peak hours or high-volume call periods.

Respond to customer queries via phone, email, and chat in a timely and professional manner Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution Maintain accurate records of customer interactions and transactions using CRM tools Identify and escalate priority issues to the appropriate teams when needed Provide product/service information to customers and guide them on how to use it Ensure customer satisfaction and deliver a consistent support experience Collaborate with internal teams to improve customer experience and process efficiency Meet performance metrics such as response time, resolution time, and CSAT scores

Voice and chat domestic & International bpo Hiring for Chandigarh Customer Care operations CTC 22k to 35K 100% Selection in bpo Walk-In Interviews SCF 19,Top Floor,Phase 11, Mohali Whats App CV 7696517846 www.callcenterjobs.anejabusinessgroup.com Required Candidate profile We are Hiring for All Call Center and bpo Companies Based in Mohali And Chandigarh . Free Hiring No Charges CTC up to 35K Walk-In Interviews SCF 19,Top Floor,Phase 11, Mohali Whats App CV 7696517846 Perks and benefits SCf 19 , Top Floor,Phase 11 Mohali 7696517846

HIRING FOR CUSTOMER SUPPORT ROLE INBOUND VOICE PROCESS ROTATIONAL SHIFTS GURUGRAM / NOIDA WFO BOTH SIDE CABS SAL- 40K CTC + INCENTIVES WALKIN INTERVIEWS ONLY SHARE CV WhatsApp 8860800235 - KAJAL Required Candidate profile GOOD VERBAL COMMUNICATION SKILLS CANDIDATE SHOULD BE IN DELHI NCR (MANDATORY)

Providing complete information about the product to customer Solving all product or service related issues of the customers Preparing the Customer Service Guideline should have non voice exp Keeping a Record of the Customers Call @ Pallavi 9343632026

We are hiring in TASKUS for International Voice process SALARY RANGE : 25k CTC - 37k CTC Location : GURGAON / NOIDA REQUIREMETNS - Excellent communication skills are required - Minimum 3 months of International BPO exp is required - Immediate joiners only - UG/ Graduates both can apply FOR MORE INQUIRY , CONTACT US ON : HR BINEETA : 9622399891 HR SOHAM : 9352492579

Process :- Outbound Process (Yes Bank) Inbound and Outbound process HSC Mandatory Fresher & experience both can apply Good English + good sales knowledge in hindi Salary upto 15.5k in hand Required Candidate profile Qualification :- 12th Pass How To Apply..? To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Pratiksha:- 8698488197 Perks and benefits Good salary With Unlimited Incentives

Process :- Outbound Process (Yes Bank) Inbound and Outbound process HSC Mandatory Fresher & experience both can apply Good English + good sales knowledge in hindi Salary upto 15.5k in hand Required Candidate profile Qualification :- 12th Pass How To Apply..? To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Pratiksha:- 8698488197 Perks and benefits Good salary With Unlimited Incentives

Hiring for Email Support Executive (Flipkart) | 3-month contract, extendable | 16K in-hand | 5-day week, rotational shifts | Must have i5, 8GB RAM, Win 11 system | Apply: gargi.sharma@tryorecruits.com | WhatsApp: 8209947032 Work from home House rent allowance Health insurance Provident fund Annual bonus