2539 Solving Queries Jobs - Page 39

Job description Mega -Walk-In for Customer Support Executive Malayalam / Hindi /Bengali / Oriya (Any One Languages) Role & responsibilities Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree Experience - 6 Month to 3 Years Shift Timing: Eve 4PM to 1 AM Permanent on Role Job Internal Job Promotions Salary - Fixed Salary + Huge Incentives PF +ESI +Gratuity Interview Location - Matrimony.com RR Tower 2, No.95, 4th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate. Chennai -600032 Reference- Arjun - HR - 7418467125 Mention Arjun on the top of your Resume

Job Title: Customer Support Executive US Inbound Process Company: Volvice Technologies Pvt. Ltd. Work Location: Work From Office Experience: 0 to 2 Years Shift: 24/7 Rotational Shifts Week Offs: Rotational Job Description: We are seeking enthusiastic and customer-focused professionals to join our US Inbound Process team . As a Customer Support Executive , you will be the voice of the company, ensuring seamless communication with customers and resolving their queries with clarity and confidence. Key Responsibilities: Handle incoming customer calls from US-based clients Provide accurate information and resolve customer issues efficiently Maintain a high level of professionalism and empathy during all interactions Ensure adherence to quality and compliance guidelines Document all customer interactions accurately in the system Work collaboratively with internal teams for escalated issues Maintain productivity and performance targets consistently Required Skills: Excellent verbal communication skills in English Ability to handle high-volume inbound calls Strong customer interaction and problem-solving skills Good time management and multitasking abilities Basic knowledge of MS Excel or CRM tools (preferred) Willingness to work in night shifts and rotational schedules Eligibility Criteria: Graduates from any stream Freshers and candidates with up to 2 years of BPO/voice process experience Comfortable with night shifts and working from the office Salary: Best in industry (based on experience and skills) How to Apply: Send your updated resume to supriya.arveeti@volvice.com/ashok.k@volvice.com with the subject: "Application US Inbound Process" Please fill the below form : https://lnkd.in/efAMjgyk

Hiii Job Seekers !!!!!!!!!!! Greetings from Shining Stars !!!!! We are hiring for International Process for Hyderabad location Salary - upto 4.5 LPA (25% hike on your last drawn ) Roles and Responsibilities- Respond to customer questions via phone, email, chat, or in person, providing accurate information about products, services, and policies. Address and resolve customer issues efficiently and professionally, aiming to provide satisfactory solutions and maintain customer trust. Keep accurate records of customer interactions, transactions, and feedback for future reference and quality assurance. Offer technical support or guidance to customers regarding the use, setup, or troubleshooting of products and services. Gather feedback and identify trends or recurring issues to suggest improvements in processes, products, or services. Preferred Candidates Graduate + 1 year experience in International Voice Process Excellent Communication Required Should be comfortable with Rotational Shifts 5 days working If interested please connect or share their CV to 8630365298 (Palakshi) Regards, Palakshi Gupta 8630365298 HR Executive

Immediate Hiring- Top MNC BPOs Are you passionate about communication and problem-solving? Join renowned Multinational company in Gurgaon/ Noida. Interested Candidates can call / drop your resume on- 9214101672(Nishee). Location- Gurgaon/Noida Salary- Up to 3.6 LPA (based on communication and experience) Shifts- 5/6 Days/Week | Rotational Week offs Roles and Responsibilities Manage and respond to inbound/outbound calls, emails, and live chats with clarity and professionalism. Deliver prompt resolutions, ensuring a seamless customer journey. Guide customers on product, service, billing, or account-related concerns. Maintain up-to-date records of all customer interactions in CRM tools. Follow quality standards and operational protocols consistently. Collaborate with internal teams to handle escalated issues effectively. Participate in learning sessions to stay sharp on service and product updates. Who Can Apply: Graduates & Undergraduates with strong communication skills. Open to freshers and professionals from any industry. Must have fluency in English (verbal & written). Perks of Joining: Work with globally recognized brands Learn & grow with industry-best training Supportive team environment Fast-tracked growth opportunities Performance-based recognition Interested Candidates can call / drop your resume on- 9214101672(Nishee) 7355126736(Ishware) #HiringNow #GurgaonJobs #BPOCareers #CustomerSupportJobs #FreshersApply #CareerLaunch #JobAlert #CXAssociate #TopMNCJobs#Noida.

Hiring for Call BA (Captive Unit) Graduation and undergraduate both can apply Salary Upto - 40k CTC Attendence allowance - 4.4k Night shift allowance - 4.4k Incentives upto - 15k GGN location | Both side cabs Contact NO : 8287376313 HR PRACHI

Hello Jobseekers! Greetings from Shiningstars We are inviting applications for International Processes in Lucknow Any undergraduate with excellent English communication skills can apply. Work from Office 5 days working Salary - 26k ctc (depending on communication, experience and last drawn salary) Job description They efficiently handle inbound and outbound calls and transfer them to the relevant agent or department as per the telecalling script. Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. Analyzing and reporting customer data to devise new strategies or update the existing ones Communicating with them through various omnichannel channels, including email, social media, phone, or SMS Make appointments that fit into the schedule of the client and the customer. Inform customers about updates, deals, offers, promotions, and policies and keep the sales funnel in motion. I assist them if they are facing a problem and troubleshoot it. Ensuring the customer has a positive experience with the company. Fostering a healthy relationship between the client and the customer. Overseeing timely delivery and payment of sales orders. Handling all Voice and Non-Voice Processes in BPOs & Call centers. Interested candidates may reach out to our recruitment desk - Aliya - 9140789127 THANKS & REGARDS HR EXECUTIVE ALIYA SHININGSTARSITPL

Respond promptly to customer inquiries via various communication channels (phone, email, chat).Acknowledge and resolve customer complaints in a professional and timely manner.Possess in-depth knowledge of our products and services Bulk hiring Required Candidate profile Excellent verbal and written communication skills. Previous experience in a customer service or similar role is preferred. Proficiency in using customer service software, databases, and tools.

Voice Process Outbound calls Handling Customer queries Explaining product details Telecalling Excellent communication skills Strong convincing skills Perks and benefits Salary+Attractive Incentives

Handle customer queries & concerns effectively through inbound & outbound calls Provide exceptional customer support by addressing inquiries, resolving issues, & offering solutions Demonstrate a customer-centric approach Customer Care Voice Process Required Candidate profile Conduct outbound calls to follow up on customer inquiries and provide necessary assistance. Utilize excellent communication skills to communicate with customers clearly and professionally.

Hi Jobseekers!!! Greeting from ShiningstarsITPL!!! Job Title: Customer Support Executive Voice Process (Premium Process) Location: Bengaluru Process: Customer Service/Telesales Executive For Customer Service- Requirement - Any Graduate fresher & Experience can apply. Hindi + English Required. For Customer Service- Requirement - Any Graduate fresher & Experience can apply. Hindi + English & English + Malayalam Required Key Responsibilities: Handle inbound and outbound customer queries via voice calls related to services. Provide accurate information and resolve customer issues in a professional and empathetic manner. Adhere to quality standards and meet/exceed performance metrics. Work in rotational shifts with rotational weekly offs. Eligibility Criteria: Education: Both undergraduates and graduates can apply. Communication Skills: Excellent verbal communication for English +Hindi for Customer Service & Required English + Malayalam for Telesales Executive. Salary Details: Up to 3.5 LPA ( Max 25% hike on last drawn CTC) Work Details: Work Days: 6 days a week Shifts: Rotational shifts Week Offs: rotational offs Why Join Us? Opportunity to work for a premium client. Excellent growth opportunities Competitive salary and benefits Vibrant work culture Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 OR Contact Person: Vahida Khan (HR Executive) Mobile: 9956739953 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

We are hiring for Technical Support Executive at Jaipur CTC + IJP (Internal Job Posting) (It is work from office only) Travel Tickets + 14 Days guest house + Relocation Bonus(Applicable for candidates relocating to Jaipur) Candidate has to relocate to Jaipur within a week after selection. Note: Please don't apply if you are not comfortable to relocate Graduation + 1year sales experience is required Skills required - Excellent English + Technical skills Salary - 30,000 to 38,000 per month based on experience level Working - 5days & Rotational Shifts Cab facility available Job Responsibilities: Customer Interaction: Handle inbound and outbound calls in English. Assist customers with their inquiries, complaints, or issues in a professional and courteous manner. Provide accurate and timely information to customers. Problem Resolution: Identify customer issues and provide solutions promptly. Escalate complex problems to the appropriate department. Feedback and Improvement: Gather customer feedback and suggest improvements to enhance customer satisfaction. Participate in team meetings and training sessions for continuous improvement. Deductions PF, Gratuity and Mediclaim from fixed CTC . Benefits:- Guest House Stay for 14 days for outstation candidates. Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performance Relocation Bonus

Maintain customer records & refer potential leads to the sales department Voice Process Customer Care Rotational Shift Handle Customer Queries Bulk Hiring

Handle inbound and outbound calls in a voice process, addressing customer queries, concerns, and requests professionally. Flexibility to work in day and night shifts as required. HSC qualification or equivalent educational background. Required Candidate profile Strong customer service orientation with a focus on delivering exceptional service. Ability to work from the office and adhere to established work schedules. Freshers are welcome to apply

Conduct outbound calls to engage with customers and address their inquiries effectively. Handle customer queries with professionalism and empathy, ensuring a positive customer experience. Required Candidate profile Strong convincing skills to effectively engage with customers and achieve desired outcomes. Ability to handle outbound calls and address customer queries efficiently.

Position Title: Assistant Manager / Manager CRM Reporting To: Sr. Manager CRM Job Summary We are seeking a highly motivated Assistant Manager / Manager – CRM to oversee client relationship management activities for our real estate business. The ideal candidate will act as the primary liaison between clients and internal teams, ensuring world-class service delivery and driving customer satisfaction. Key Responsibilities Client Engagement & Support: Serve as the first point of contact for all client inquiries, concerns, and service requests.Proactively build and maintain strong relationships with prospects and existing customers. CRM Data Governance: Ensure accurate entry, validation, and maintenance of all client data within the CRM system.Develop and enforce data-quality standards and workflows to optimize CRM utilization. Cross-Functional Coordination: Partner with Sales, Marketing, Legal, and Operations teams to facilitate end-to-end client servicing.Track document processing, agreement execution, and handovers to ensure timely completion. Payment & Collection Management: Monitor client payment schedules and follow up on overdue invoices.Resolve discrepancies and coordinate with Finance to ensure collections targets are met. Reporting & Analysis: Generate and distribute weekly/monthly dashboards on client interactions, pipeline health, and service metrics.Provide actionable insights and recommendations to senior management for continuous improvement. Skills and Qualifications Educational Background:Any Degree . Professional Experience: 3–8 years of hands-on experience in CRM management from real estate sector. Proven track record of managing end-to-end client lifecycle and driving process improvements. Technical Proficiency: CRM).Proficient in MS Office suite, particularly Excel and PowerPoint. Communication & Interpersonal Skills: Excellent verbal and written communication abilities.Skilled at conflict resolution and problem solving in high-pressure environments.

UG & Graduates can apply Work Details 5 days working (Rotational shifts & Week offs ) Both side Cab Salary : 6 - 12 months: Rs 28000 12-17 months : Rs 32000 18+ months : Rs 36000 Incentives up to 60-70k Contact HR Prachi 8287376313 Required Candidate profile Excellent communication required Age max 42yrs UG also can apply Immediate Joiner required only

Fresher *Act as a point of contact for employee concerns, grievances, and conflict resolution. *Maintain accurate documentation of employee relations issues and outcomes. Walk-In Date 30/06/25 - 04/07/25

Email Process Us shift Excellent communication & written skills can draft professional emails Rotational Shift HSC freshers can apply Andheri

HIRING FOR HRO Campaign Customer support role, Voice process Freshers\experience both can apply Graduation is mandatory Salary slabs : 22k To 26k in Hand Incentives available Fixed shifts & fixed sat\sun off B2B Campaign Contact - Prachi 8287376313 Required Candidate profile Looking for candidates who are willing to start their career with multinational companies and ready to work with US customers. Excellent Communication Required Immediate Joiner Required only Perks and benefits Sat\Sun fixed offs

Excellent Communication Skills Customer Service Address Customer queries Softspoken HSC Fresher Rotational shifts Voice Process Perks and benefits Attractive Incentices+Overtime

We are urgently hiring Tele callers in our Organization, Gurgaon Location. Call to Existing Customer and solve their Application related problems. Explain about Products and Benefits of Services. Good Incentives. Fresher Can Also Apply !!!! Required Candidate profile * Should be Punctual * Good exp. of Advance excel. * Good communication skills. * Good knowledge of working in Outlook.

Responsibilities: * Manage customer queries via phone, email & chat * Ensure timely resolution of issues * Collaborate with teams for process improvements * Maintain high NPS scores through exceptional service

Undergraduate/Graduate /Fresher with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH Travel process Salary: 18400CTC 6 Days Working Location : Noida sector 10 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR AMIT LATWAL Interview Details: Contact Person: HR AMIT LATWAL Contact Number : 8006200310 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, B-148, GATE NO. 1, Sec- 10, Noida. Near Sector 16 metro station Feel free to refer your friends and share the contact number 8006200310

Hiring for International Voice Process ( B2B Profile ) Graduation Required Salary for Fresher - 21k inhand Exp Upto - 26k inhand Lucrative Incentives Fixed shifts with Sat\Sun fixed Offs Both side cabs | Gurugram Contact - Sakshi 8700591262 Required Candidate profile Excellent Communications required Freshers are welcome Graduation mandatory Immediate Joiner required only NOTE - WE ARE ONLY HIRING FOR VOICE SUPPORT DO NOT CONTACT FOR NON-VOICE PROFILES

Roles and Responsibilities Manage a team of customer service representatives to achieve daily targets and goals. Oversee the entire inbound process, ensuring efficient handling of customer queries and issues. Monitor shrinkage rates and implement strategies to reduce attrition and improve CSAT scores. Analyze AHT metrics to optimize team performance and identify areas for improvement. Ensure compliance with BPO standards, policies, and procedures.