2539 Solving Queries Jobs - Page 35

Top MNC BPS hiring for International Voice Blended and Chat Process Shift - USA Shift Candidate Must be excellent in English Communication CTC- 3 LPA - 6LPA (0-5 Years of Exp) 5 working Days Call / WhatsApp- 9147047911, 6296317938, 9147047910

Top MNC BPS hiring for International Voice Blended and Chat Process Shift - USA Shift Candidate Must be excellent in English Communication CTC- 3 LPA - 6LPA (0-5 Years of Exp) 5 working Days Call / WhatsApp- 9147047911, 6296317938,

Top MNC BPS hiring for International Voice Blended and Chat Process Shift - USA Shift Candidate Must be excellent in English Communication CTC- 3 LPA - 6LPA (0-5 Years of Exp) 5 working Days Call / WhatsApp- 9147047911, 6296317938, 9147047910

Hiring Trust & Safety Associates with 1–3 years of experience in content moderation and chat support. Strong English, problem-solving, and communication skills required. Any graduate can apply. Join a dynamic and impactful team!

1.Identifying, Handling and resolving customer queries and concerns while maintaining expected quality 2.Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Required Candidate profile 2.0-3 years of relevant experience of domestic/international BPO 3.Strong interpersonal, problem-solving skills and verbal and written communication skills 4.Strong computer knowledge Perks and benefits 3000 of attendance bonus + 5% Variable pay

We are currently seeking fresh and talented individuals like you to join our dynamic team at Foundever . Position : India E-Commerce CUSTOMER SERVICE Location : Andheri East, Chandivali Process : Blended Process (Inbound Process) Education : HSC/Any Graduate Age limit: 20 to 39 year Experience: Minimum 6 months of Experience as a customer service representative. Shift timing: From 6:00 am to 12:00 pm any 9 hours Rotational Shift, 6 Days Working and 1 Rotational week off. Salary : Between 16k to 18k in hand + PacMan Responsibilty: - Answering queries and concerns about a companys products or services. - Resolving issues and handling customer complaints. - Tracking customer service metrics. - Delivering information about a companys products and services. Key Skills: ~ Good communication skill in English. ~ Good at computer skills ~Ready to work in Voice Process ~Not a target/sales based job. Benefits: * Centralized pick-up and drop from Andheri and Ghatkopar Station during the day. * One way home drop service after 8:30 pm. Vidhika Chavan HR Team 8999220422 vidhika.chavan@foundever.com

Hi Job Seekers, We are hiring in bulk for multiple customer support and sales roles in Kolkata for one of the top BPO companies offering premium packages. If you're looking for a stable and rewarding opportunity with a reputed brand, and you have strong communication skills, this could be your next career move! Open Positions: Chat Process Voice Process Sales/Consulting (Inbound/Outbound) Role allocation will depend on your communication skills and past experience. Location: Kolkata Work Mode: Work from Office Industry: BPO / Customer Service / Sales Schedule: 6 days working, rotational shifts, and rotational week offs Transport: One-side cab provided in odd hours Salary Details: Freshers: 1.68 LPA CTC (13,000 in hand) Experienced (1+ year in customer service/sales): Up to 2.7 LPA CTC (21,000+ in hand) Additional Perks: Quarterly bonus and incentives based on performance. Eligibility Criteria: Undergraduates and graduates can apply. Candidates must have good to excellent communication skills in English. Prior experience in customer service, voice, chat, or telesales will be preferred. Must be comfortable with rotational shifts and 6-day working. Immediate joiners are highly preferred Age: 18 to 35 years Key Responsibilities: Manage customer queries through voice or chat support. Provide accurate information about services and resolve concerns professionally. Meet quality and performance metrics consistently. Maintain detailed records of customer interactions. For sales roles: engage customers, understand their needs, and convert inquiries into sales. Important Notes: Please do not apply if: You are looking for fixed day shifts. You are not comfortable working in English. You are expecting a higher salary than the mentioned range without matching communication or experience levels How to Apply: Send your updated resume via WhatsApp to 9696714723 (Homa) If the call is not answered, please drop a message mentioning the position you're applying for . Stay Updated With Future Openings: WhatsApp Hiring Channel: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 LinkedIn: https://www.linkedin.com/in/homafaijani #KolkataJobs #CustomerSupport #ChatProcess #VoiceProcess #SalesJobs #BPOHiring #BulkHiring #GoodCommunicationMust #ApplyNow #ImmediateJoiners #WorkFromOffice #CustomerServiceRoles #CareerOpportunity #ShiningStarsRecruitment

Responsible for managing customer interactions, resolving issues, ensuring a positive customer experience. The role involves responding to inquiries, providing product/service information, handling complaints, maintaining high customer satisfaction.

We are Hiring Customer Service Profile for Voice, Blended and Chat Process Location-Mumbai/Thane/Navi Mumbai Experience-Fresher & Experienced both can apply Education-HSC & Graduates Salary-15k to 35k Shift-Night Shift/ Rotational Shift /Day Shift

Hi Jobseeker, We are hiring for Lucknow ! Position - Customer Services Executives Salary- Upto 3 LPA + 2800 Quaterly Bonus 6 Working days with Rotational off Key Responsibilities: Handle high volume of inbound and/or outbound calls inquiries from customers. Assist customers with queries related to products, services, billing, troubleshooting, and account management. Resolve customer complaints efficiently and empathetically. Record customer interactions and update account information accurately . Adhere to company policies, processes, and standard operating procedures. Participate in training sessions to improve product knowledge and customer handling skills. Collaborate with team members and escalate complex cases to higher support levels when necessary. Qualifications: Undergraduate/ Graduate both can apply. experience / Fresher. Excellent verbal and written communication skills in English. Strong interpersonal and problem-solving skills. Comfortable working in a fast-paced, target-driven environment. Interested candidates can apply or drop your cv on 9250024048 (Nandini) / 7266822602 (Monika) Regards, Nandini HR Executive Shiningstars ITPL #jobs #bpos #jobopportunity #customerservices #2025 #cse

Hello Jobseekers Location: Lucknow Position: Customer Service Executive We are hiring enthusiastic and customer-focused individuals for a Customer Service role in Lucknow . Available Locations & Eligibility: Hazratganj: Graduation is mandatory Gomtinagar: Undergraduates and above can apply Key Responsibilities : Handle inbound/outbound calls or chat interactions with customers Provide accurate information regarding products and services Address customer queries with professionalism and empathy Ensure high levels of customer satisfaction and issue resolution Maintain a courteous and positive attitude at all times Work Schedule: 6 days working , with 1 rotational weekly off Female candidates: Day shifts only Male candidates: Rotational shifts Salary Package: 14,000 to 20,000 CTC Quarterly Bonus: Up to 3,000 Contact Us to Apply: Tamanna: 73550 13912 Fauzia: 95699 02470 Apply now and become a part of our winning team! Best regards, Tamanna Akhtar Shiningstars ITPL

Job Title: CRM Executive Department: Customer Relationship Management (CRM) Company: Bolster Tradelink Pvt. Ltd. Experience Required: 2-3 years Location: Kharghar, Navi Mumbai About the Company: Bolster Tradelink Pvt. Ltd. is a trusted name in the steel trading industry, offering high-quality products like TMT bars, structural pipes, angles, and channels. We are committed to delivering excellent customer service and fostering long-term client relationships. Role Overview: We are looking for a proactive and customer-focused CRM Executive to manage client relationships, address inquiries, coordinate dispatches, and support our sales operations. The ideal candidate will have a strong communication background, a basic understanding of steel products, and hands-on experience in handling customer databases and follow-ups. Key Responsibilities: Serve as the first point of contact for customer queries and concerns. Maintain strong communication with clients via phone, email, and in-person meetings. Manage order tracking, dispatch coordination, and timely payment follow-ups. Handle customer complaints calmly and ensure quick resolution by coordinating internally. Maintain and update client records using CRM tools, Excel, or Google Sheets. Negotiate basic terms such as pricing, payment timelines, and delivery schedules. Build and maintain strong, long-term relationships with customers. Provide accurate product information to match client needs with suitable steel products. Stay updated on market trends, competitor pricing, and construction demands. Share feedback with the team to improve customer service and pricing strategies. Key Skills & Competencies: Communication: • Excellent verbal and written communication in Hindi and English • Clear explanation of technical product details • Active listening and professional tone 2. Relationship Management: • Friendly, trustworthy, and client-focused approach • Ability to build rapport and retain customers 3. Sales & Negotiation: • Basic understanding of sales techniques • Confident and persuasive in closing deals 4. Product Knowledge: • Familiarity with steel products such as TMT bars, angles, channels, and pipes • Knowledge of different brands, grades, and uses 5. CRM & Tech Skills: • Proficient in Excel and Google Sheets • Experience with CRM tools and order tracking systems 6. Time Management: • Ability to handle multiple client accounts simultaneously • Prioritize dispatches, payments, and follow-ups efficiently 7. Problem Solving: • Calmly handle complaints and product/delivery issues • Coordinate internally for fast resolution 8. Market Awareness: • Basic understanding of local construction and steel market trends • Awareness of competitor activities and pricing Learning & Development Opportunities: • Data Management: Improve your Excel skills and maintain well-structured data. • Market Research: Understand steel product trends, material specs, and pricing logic. • Quotation Analysis: Learn how to compare quotes for best deals. • Supplier Communication: Build confidence in dealing with vendors and transporters. Send your resume to [anshika.trivedi@bolsters.in] - Anshika Trivedi OR Can contact on given number. We look forward to hearing from you! Thanks & Regards, Anshika Trivedi HR Executive Bolster Tradelink Pvt Ltd Tel : +91- 7021108283

JOB TITLE : CUSTOMER CARE EXECUTIVE LOCATION : NOIDA, GURUGAON QUALIFICATIONS : GRADUATE, UNDER GRADUATE EXPERIENCE : 0-2 YEARS SALARY: 16K TO 30 K SKILLS : GOOD COMMUNICATION SKILLS DROP YOUR CV : HrTANISHA ( 7906933637)

Hi jobseekers !! Greetings from ShiningstarsITPL ! We are hiring for Customer Care Executive for Lucknow location!!! SALARY - UPTO 2.5 LPA depending upon the last drawn salary. Role & responsibilities Make outbound calls to prospective customers using provided leads or cold calling. Present, promote, and sell products/services using scripts or customized pitches. Answer questions about products or the company and resolve customer queries effectively. Maintain a high level of product knowledge to confidently explain offerings to clients. Achieve or exceed monthly sales targets and KPIs. Record customer information, conversations, and outcomes accurately in the CRM system. Follow up on previous calls and leads to build and maintain customer relationships. Handle objections and negotiate effectively to close sales. Work closely with team members and other departments to ensure customer satisfaction. Provide feedback to supervisors regarding customer needs and trends. Stay up-to-date with product launches, features, and industry developments. Preferred candidate profile Undergraduate is must for candidates to apply . Candidates must have proficiency in English. Interested candidates may reach out to: 9369022693(Niyati Vyas) Thanks and regards Niyati Vyas HR Executive ShiningstarsITPL

WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required CALL /WHATSAPP HR NAMRATA - 9105436757 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Should be comfortable in Hindi English Bengali ,Gujrati Perks and benefits incentive bonus 5 days working flexible working

Interview Coordination Recruiter Contact: Ms.Afreen Manzoor Phone Number: +91-9320613279 Availability: 11:00 AM 5:00 PM About the Role Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients. Job Overview: We are currently hiring for the position of Customer Service Associate Hotel Bookings (US Travel Process) at Transcom, Jaipur . Key Responsibility Areas (KRA): Handling inbound and outbound calls related to hotel bookings and customer inquiries. Assisting customers with reservations, modifications, and cancellations. Providing exceptional customer service and maintaining professionalism at all times. Ensuring customer satisfaction by addressing concerns and resolving issues efficiently. Adhering to process guidelines and achieving assigned performance targets. Maintaining accurate records of customer interactions and transactions. Additional Information: Salary: 35,000 CTC + Upto 8,000 Incentives Work Schedule: 5.5 Days Working (Rotational Shifts & Offs) Cab Facility: 180 per night shift for male employees & one-sided cabs for females during odd hours Eligibility: Any Graduate/Undergraduate with excellent communication skills and a minimum of 6 months of BPO experience

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Any Graduates About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358

We are hiring customer service executives for voice/blended process in international BPOs. Freshers and experienced candidates with good communication skills are welcome. Work from office. Call/WhatsApp CV- HR Nitasha @8869058612 Required Candidate profile Must have excellent English communication skills UG/Grad/PG (No B.Tech & Law) Fresher/Experience (min. 1 year) Should be flexible to work in rotational shifts (24*7) Immediate joiners prefered Perks and benefits Great incentives PF+ESIC

Hiring Trust & Safety Associates with 1–3 years of experience in content moderation and chat support. Strong English, problem-solving, and communication skills required. Any graduate can apply. Join a dynamic and impactful team!

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!!! Location-Lucknow HIRING FROM CUSTOMER SERVICE EXECUTIVE & TELESALES PROFILE FOR LUCKNOW LOCATION. Company is hiring enthusiastic and skilled individuals for multiple customer service roles at our Lucknow location. We are looking for graduates with excellent English communication skills who are ready to build a rewarding career in the BPO industry. Open Positions: 1.Customer Support Executive Eligibility Criteria: Excellent communication skills in English. Graduation is mandatory. Freshers and experienced candidates (minimum 6 months preferred) are welcome to apply. Salary: 14,500 to 18,500 CTC per month (based on experience). 2.Relationship Executive (Telesales Executive) Eligibility Criteria: Excellent communication skills in English. Graduation is mandatory. Freshers and experienced candidates (minimum 6 months preferred) are welcome to apply. Salary: 15,000 to 22,000 CTC per month (based on experience). Work Details: Work Days: 6 days a week Shifts: Rotational shifts Week Offs: rotational offs Why Join Us? Opportunity to work for a premium client. Excellent growth opportunities Competitive salary and benefits Vibrant work culture Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 OR Contact Person: Vahida Khan (HR Executive) Mobile: 9956739953 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

Job description Greetings of the day! Urgent hiring for Work from Office. We have come with great opportunity in one of the Leading Company for Lucknow Location. Join our dynamic team as a Customer Support Representative. Freshers / Experienced both candidates can apply. Only Graduates can apply. Required excellent communication in English. NOTE -[Fluent English And Excellent Communication Skills Are Mandatory] Position we are hiring for:- Job Title: Customer Support Representative Location: [Lucknow, India] 1. Process:- Voice Process. 2. Salary :- Upto 18,500k CTC And for 2+ years experience salary upto 20, 500k ctc 6 days working Rotational shifts and off. Fixed day shifts for Females . 3. Job Location:- Hazratganj , Lucknow. 4. Mode of interview:- Walk-in. 5. Mode of working: - Work from office. Desired Candidate Profile;- 1. Excellent Communication Skill in English. 2. Passionate for work & high on energy level. 3. Enthusiastic & have zeal to perform. 4. Should be comfortable in voice process. 5. Should be comfortable for rotational shift. Warm Regards, HR Ansaf 8687717796 hransaf12i@gmail.com Kindly share your resume on the same mail address Also refer your friends and relatives . *Candidates Who are Fluent In English Can Only Apply For this Job Profile** !

,Roles and Responsibilities: Handle customer queries via phone calls, emails, or chats to resolve their issues in a timely and professional manner. Collaborate with internal teams to resolve complex customer complaints. Desired Candidate Profile: 0-3 years of experience in a BPO/Call Centre environment handling domestic processes. Excellent communication skills in Hindi and English; ability to handle multiple conversations simultaneously. Preferred Candidate Profiles Education - PUC / Any Graduate Fresher / Experience Language - English + Hindi 6 days working (Any 9 hours Login) - 24/7 shift Salary - CTC 21000/- System Confirigation: Required Own System Minimum 8GB RAM WIFI Connection (min - 45wps) Windows 10/11 Headphones (Mandatory) Interested Candidates, please share your resume with the below-mentioned Mail ID: Jennifer.J@startek.com D.Mary@startek.com

Job description Maintain up-to-date customer database and records in the system Service Reminder call to customers as per process Take appointments during Service Reminder calls and update the system Post Service Feedback calls to customers as per the process Answer calls professionally to provide necessary information about products and services, and obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Follow up to ensure that appropriate actions were taken on customers requests/ complaints. Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix. Do Insurance renewal reminder calls and promote BharatBenz Insurance. Make service measure calls as per requirement Make 2nd PDI (post bodybuilding for CBC vehicles) calls as per requirement Roles and Responsibilities Desired Candidate Profile Perks and Benefits

Immediate Joiners! Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/WhatsApp HR Suman @9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

Handling Customer Queries related to Product or Services Providing solution to Customers Only 5 days working Location- Mohali / Chandigarh Contact : HR Abhishek @9639871135 Required Candidate profile Excellent Communication skill in English is required Undergraduate/Graduate both can apply Immediate joiners Fresher/Exp both can apply Virtual Interviews Unlimited Incentives 5days working Perks and benefits Cab facilities Bonus Incentive