2539 Solving Queries Jobs - Page 33

Hiring For Noida & Gurugram Location Role & responsibilities Resolve the query and complaints of customers Resolve the issues and proper time Preferred candidate profile Good English communication Fresher and experience both can apply Graduate/ undergraduate welcome Fresher/ experience welcome Salary:- up to 3.5 lpa work from office Warm Regards, HR Harvindar 9125776661 hrharvindar12i@gmail.com Kindly share your resume on the same mail address Also refer your friends and relatives *Candidates Who are having Good Speaking English also had Fluency In English Can Only Apply For this Job Profile**

•Conduct regular inspections of standard rooms to identify & address maintenance issues. •Coordinate with other departments to ensure a seamless guest experience. Required Candidate profile •Manage inventory of parts, tools, and supplies for standard room maintenance. •Must be have Knowledge in Calibration.

Process:- Aditya Birla Finance - Outbound Process -Outbound Voice process -Salary:- 14k-15k -Need Avg English -Shift timing:- 9:30am-6:30pm -Rotational off -Candidate should be willing to work from office. Required Candidate profile Job Location: Majiwada, Thane - 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person:- HR Namrata Contact No:- 8624868754 Perks and benefits Good Salary with unlimited Incentives

The Customer Support Executive is responsible for handling customer queries, resolving complaints, and ensuring a high level of customer satisfaction. Work from office Call/WhatsApp- HR Ginni @8755248734 Required Candidate profile Excellent English Communication required UG/Grad/PG Fresher/Experience (min. 1 yr) Rotational Shifts (24*7) Immediate joiners only Perks and benefits GREAT Incentives PF+ESIC

We are seeking a client-focused, detail-oriented professional to join our client servicing team. The ideal candidate will possess strong communication skills and a sound understanding of Portfolio Management Services (PMS) and Alternative Investment Funds (AIF). This role is crucial in delivering a high-quality service experience to HNI/UHNI clients and internal stakeholders. Key Responsibilities: Act as the first point of contact for clients and distributors for queries related to PMS and AIF products. Handle end-to-end onboarding of clients, documentation, KYC/CKYC verification, and coordination with custodians and RTA. Maintain accurate client records, investment reports, capital call notices, and transaction updates. Resolve client issues effectively by coordinating with internal teams such as operations, compliance, and fund managers. Ensure timely reporting, portfolio statements, and MIS sharing with clients and internal teams. Monitor service SLAs and client satisfaction metrics to improve processes and response times. Stay updated with regulatory changes (SEBI guidelines) impacting PMS/AIF products and communicate effectively with clients. Assist in periodic audits and compliance checks related to client servicing.

We are hiring Customer Support Executives for a Work From Home opportunity. Candidates from Jaipur and nearby areas are highly preferred. Eligibility Criteria: Education: 12th Pass / Undergraduate / Graduate Experience: 0-2 year (Freshers & experienced both can apply) Roles & Responsibilities: Handle customer queries via chat in a timely and professional manner Provide product/service information clearly and accurately Troubleshoot issues and resolve complaints Maintain customer records and communication logs Work in rotational shifts as required Key Skills Required: Chat Process, Customer Support, Customer Service, Typing Speed, Communication Skills (Hindi & English), Basic Computer Knowledge, Problem Solving, Fresher Friendly, Customer Handling, BPO, Non-Voice Process Salary Range up to 2.25 LPA Perks & Benefits: Professional growth and training Supportive team environment Stable career in customer experience interested candidates can share your resume on mob-9555373856 (HR Rudra), mob- 9125776662 (HR Anshi)

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guideline salary upto 35000 Keeping a Record of the Customers Call @ 9625360104 Darshika

Manage customer inquiries and resolve complaints in a timely and professional manner. Collaborate with the team to maintain high support standards and contribute to a positive customer experience.

Role & responsibilities Maintain records of residential apartment in gate app and book keep the records. Good communication skills Receive calls from residents and log compliant in gate app and communicate after resolved. Handle Move-in, move out. Knowledge of the complaint management system/software, He / She will be the first point of contact for tenants, occupants & Building services team. Get answers to questions, help with problems, understand customers & provide 1st hand resolutions. Coordinate with Estate Manager for assigning complaints & follow-up till their closure. Updating the end-user on closure & getting feedback. Daily tracking of complaints, sharing trackers with a type of criticality-wise analysis. Other duties as assigned by Estate Manager Communicate with requestor to ensure call closure, request status, reasoning and commit on probable timing of call closure Preferred candidate profile 2 3 years experience in Help Desk management Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives Good communication Skills Preferred candidate profile

Hello Job Seeker, Greeting From Shining Stars ITPL, Job Title: Customer Relationship Manager (B2B SALES) Location: Bangalore Responsibilities : Identify and target potential business clients through research and market analysis. Qualify leads based on budget, authority, need, and timeline (BANT). Utilize CRM tools, social media (e.g., LinkedIn), email, cold calling, and networking events. Build and maintain long-term relationships with key stakeholders at client organizations. Understand the client's business model, challenges, and goals. Act as a trusted advisor, not just a vendor. Requirements: Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong problem-solving skills Graduate can apply for this profile. Fresher and Experienced (minimum 12 months experience on papers) can apply. Ready to work in the rotational shifts ( Night shifts) 6 day working and 1 day rotational off What we offer: Opportunities for career growth and advancement Paid training Permanent Job Salary- Freshers 25000ctc 20000 in hand + Quaterly Bonus Fixed Experience- 30000ctc 25000 in hand + Quaterly Bonus Fixed Preferred Candidates; Should have excellent English communication, spoken, reading and writing without MTI (mother tongue influence) Should be tech savvy and smart Should be able to convince and retain customers, and ability to handle customers. Interested candidates can contact and share their CV in whatsapp at 9450957497,9453915028(Anshika) With Regards, HR Shrasti 9450957497

Roles & Responsibilities :- As a Customer Care Executive, you'll handle customer queries and resolve issues via phone, chat, and email, ensuring high customer satisfaction and efficient order resolution. Eligibility Criterias :- Excellent Communication Skills Graduate & Undergraduate Permanent Work from home (WFH) Fresher & Experience Laptop with minimum 8 GB Ram & Windows 10 mandatory On the job Training 6 Days working and 1 Rotational Week-off. 9 hours of shift, during which 8 hours are dedicated to production and 1 hour is allocated for split breaks. Wi-Fi is Mandatory. Round of Interviews HR Evaluation Operations Evaluation L2 Operations Evaluation Typing Test Versant Test Situational Judgment Test Client Evaluation Interested canidates can share their resume on whatsapp Ajay - 7042086251

Process :-Outbound Process-Telesales HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30to6.30 Salary- 12,200+Unlimited Incentive every month Immediate Joiner Job–Hiring Now! CALL:-HR Saloni:-9689518944 Required Candidate profile Minimum HSC required. Perks and benefits Team Parties, Friendly Workplace, Holidays

1-Candidate with good customer service skills would be preferred and good communication skill in English. 2- Cab facility is available for Female Employee. 3- Candidate should be confident with good communication skills.

Customer support executive Freshers can apply Any Graduate can apply Excellent communication skills Thought process, Team player Knowledge of BPO, Customer service Soft spoken Rotational shifts and offs 5 Days working Cab facility Immediate joiners Perks and benefits Cab facility for both side PF and Medical

Hi Jobseekers!! Greeting from ShiningstarsITPL!!! Job Title: Customer Service Executive MNC BPO (NCR Location) Location- Noida Industry: BPO / Call Centre / ITES Department: Customer Success, Service & Operations Role Category: Voice / Non-Voice Employment Type: Full Time, Permanent Job Description: We are hiring enthusiastic and customer-focused individuals for the position of Customer Service Executive at a leading Multinational BPO located in the NCR region . This is a great opportunity for freshers and experienced candidates looking to start or grow their career in the customer service domain. Key Responsibilities: Handle inbound and outbound customer calls professionally. Provide accurate information to customer queries. Resolve customer complaints with empathy and efficiency. Maintain detailed records of customer interactions. Follow company policies and procedures while maintaining service standards. Eligibility Criteria: Qualification: Any Graduate (Freshers can apply) Experience: Undergraduates must have minimum 6 months of experience in customer service/BPO. Skill Set: Excellent verbal communication skills in English are mandatory. Salary: Fresher: Up to 2 LPA Experienced: Up to 3.5 LPA (based on last drawn salary) Work Conditions: Rotational Shifts (Day/Night) 6 Days Working Weekly Off: Rotational Perks & Benefits: Professional work environment Career growth opportunities Training provided How to Apply: Contact Person: Anuj Gautam HR Executive Mobile: +91-9214602997 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Anuj Gautam HR EXecutive ShiningstarsITPL

Process: Customer service related to vehicle insurance ( Inbound/ outbound) Day shift 1 rotational off Vashi HSC Graduate Freshers or Experience both can apply Salary upto 14k-22k Age: upto 32 Walking interview: Hr + Tl+ ops Work from office

Process Bagic - (Insurance Sales Process) -Need - Fresher or Exp with Good Eng comms -Qualification - Min HSC -Experience - Fresher / min 6months experience in motor Insurance -Salary - 16k inhand -Week off - Rotational off -Timing - 10am - 7pm Required Candidate profile Min qualification- HSC Pass HOW TO APPLY? Scheduling your interview is easy! Just call or Send your latest CV via WhatsApp to the number below: HR Contact: Tanvi:-7796426783 Perks and benefits Incentives and growth opportunities.

1-Candidate with good customer service skills would be preferred and good communication skill in English. 2- Cab facility is available for Female Employee. 3- Candidate should be confident with good communication skills.11.30Am To 8.30Pm

HR Shivakshi - 7060788176 Required Candidate profile WORK FROM OFFICE Location- Mohali/ Chandigarh UG/Grad/PG Fresher/ Experienced Rotational shift Immediate joiners Excellent communication skills required Perks and benefits 5.5 days working Cab facility Great Incentives!

- Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- Application Instructions Interested in applying? Here's how: 1 Prepare your updated CV 2 Call or send it via WhatsApp to HR Tanvi 7796426783 Well get back to you with interview details!

Role & responsibilities Looking for candidates having experience into escalations management. Should be from non voice process. Preferred candidate profile

KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Adhere to all Service and Business metrics set for the unit Inform and suggest new banking products to customers Take leads for new bank accounts according to laid down rules and guidelines Participate in marketing and awareness campaigns being executed through the phone banking channel to create an enlarged customer base Ensure to pick up 85+ calls per day Ensure constant monitoring of peer staff to ensure Zero instances of mis selling Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers. Customer Increase the First Call Resolution Rate (FCR) in the calls handled. Provide splendid customer services to customers in a friendly and courteous manner at all times Have sufficient knowledge about the banking products and services to respond to all customer inquiries accordingly. Improve customers banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay. Inform and educate customers on alternative/ digital channels of bank such as ATMs/ BCs / Internet & Mobile Banking Provide information to customers on their account status and account balances. Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction. Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction. Ensure that customers confidential information is properly protected and only used for official purposes. Be involved in performing some financial related and marketing transactions Channel complex customer complaints and challenges to the right departments for effective resolution Internal process Ensure that a minimum number of calls are handled and service metrics maintained Ensure that all the banks policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties Maintain call records of the calls made by customers Ensure that details are Updated in the Software promptly and appropriately Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions Handle small projects Learning & Performance Ensure adherence to training man-days/ mandatory training programs for self Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self Continuously update skills by participating in professional trainings, attend courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank. Mentor junior staff.

Process :- Yes Bank Telesales - Voice Process ( SALES ) Inbound and Outbound process HSC Mandatory Fresher & experience both can apply Good English + good sales knowledge in hindi Salary upto 15.5k in hand Required Candidate profile Qualification :- Hsc Pass location:- Airoli, Navi Mumbai, Maharashtra- 400708 To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Priyanka:- 7875990932 Perks and benefits Good salary With Unlimited Incentives

Looking for individuals with excellent verbal and written communication skills to join our team in Kolkata and help the customers with their query. Share your CV with HR Srishti on WhatsApp @ 8864812637 Required Candidate profile - Excellent communication skills - Freshers and Experienced folks are welcomed - Willing to work in rotational shifts from office - Available to join on immediate basis

Respond to customer queries and complaints via email and phone in a timely and professional manner. Provide assistance related to trading, portfolio management, and account-related issues.