2539 Solving Queries Jobs - Page 3

WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat / voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5 Day working EPF

Role & responsibilities Executive is to handle calls from customers or clients and provide them with a solution to their queries Strong Follow up with the clients/Vendors and maintain the database. Giving a resolution to the customers or clients should be the whole and sole responsibility. Executive will manage inbound and outbound calls/chats/emails. Knowledge in Excel / fluency in English is a must and Also know Hindi/Marathi/Gujarati Candidate with good communication and presentation skills. Proficient in MS Excel

Answer customer queries promptly Resolve complaints and technical issues Provide accurate product/service information Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Vansh @ 9084770036 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

Looking for Customer Care Executive with a product based Co.@Kochi Exp.- Fresher to 2yrs Must know Hindi and English Open for rotational Shift Male and Female both can apply can share resume@ kapil@pycconsultants.com

Walk-in interviews only Fresher and Experienced both can apply 5 days rotational shifts 2 days rotational offs Pure inbound customer service Voice process Good amount of incentives Need Fluent English Contact 8826770027 Shivam/ 7428370506 - Ritu

Hiring for Interantional Voice Process (B2B) Graduation required Salary for Freshers - 21k Inhand Exp Upto - 26k Inhand Lucrative Incentives US Shifts | Sat\Sun fixed offs Both Side Cabs Contact = Abhay 7678331542 Required Candidate profile Excellent Communication skills required Freshers are welcome Graduation required Any location within delhi NCR Immediate Joiner Required Perks and benefits Sat\Sun Fixed Offs

Hiring: Customer Support Associate Domestic/International Process Location : Mohali, Chandigarh Salary : Up to 38,000 CTC Shift : Rotational shifts (as per process) Qualification : UG/Graduate Experience : FRESHERS are welcome Requirements: Excellent English communication skills Willingness to work in rotational shifts Immediate joining is a must Apply Now Contact: Jyoti – 8264812719 Immediate joiners only Referrals are highly appreciated

!! ONLY FOR MUMBAI LOCATION!! Position : E-Commerce CUSTOMER SERVICE. Location : Andheri East, Chandivali Process : Domestic Inbound Voice Process Education : HSC/Any Graduate Age limit: 20 to 39 year Experience: Both Fresher and Experienced. Shift timing: From 6:30 am to 11.:30 pm any 9 hr Rotational Shift, 6 Days Working and 1 Rotational week off Salary : Between 16500k to 18k in hand + Performance Incentives Responsibility: - Handling and resolving general enquiries of customers. - Handling complaints etc. Key Skills: ~ Good communication skills, (English) . ~ Good knowledge of computer. ~Ready to work in Voice/Non Process. Benefits: Centralized pick-up and drop from Andheri and Ghatkopar Station during the day. . Contact: HR Ramesh pal :7303443025

Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Sangeeta - 82402 45399 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck

Role Overview: Educational Qualifications: Graduates/UG/PG Work Experience Essential Exposure to similar role for a minimum of 6 months (international). Experience of working in 24/7 environment. Role & responsibilities Excellent written and oral communication skills. Candidates to be having experience of International Chat Process background. Key Responsibilities - Chat Support. Candidates should be able to resolve customer issues. Chat ownership, drive to resolution and communication with customer. Experience in upselling Experience Desirable 6 months or more experience in similar role. Experience on live chat process/web chat/chat support Note - It will be night shifts only Please reach out to us for the virtual rounds of interviews, - Muskan singh 7390064927 (ms001064264@techmahindra.com) Jagriti - 9621836318 Arpita - 9125409717

About the Role: We are seeking a highly motivated and customer-focused Customer Success Executive to join our team. This role is pivotal in ensuring customer satisfaction, retention, and success by providing exceptional support, onboarding, and proactive account management. You will work cross-functionally with internal teams to resolve customer issues, analyze data for insights, and drive customer engagement. Key Responsibilities: Customer Onboarding & Support: Guide new customers through the onboarding process, ensuring a smooth transition and effective adoption of our products/services. Account Management: Build strong relationships with customers to understand their needs, provide solutions, and ensure long-term success. Issue Resolution: Proactively address customer concerns, troubleshoot issues, and work with technical teams to provide timely resolutions. Cross-Functional Collaboration: Partner with sales, product, and engineering teams to enhance customer experience and drive product improvements. Data Analysis & Reporting: Utilize customer data to generate insights, identify trends, and provide recommendations for enhancing customer satisfaction. Business Communication: Deliver clear, concise, and professional communication with customers and internal stakeholders. Problem Solving: Identify pain points, recommend solutions, and drive continuous improvement in customer engagement and retention. Tech-Savvy Approach: Leverage technology and tools to streamline processes, track customer interactions, and improve overall efficiency. Qualifications & Skills: Strong communication skills (both verbal and written) to engage effectively with customers and teams. Excellent problem-solving abilities to address challenges and develop strategic solutions. Tech-savvy with the ability to quickly adapt to new software and tools. Strong analytical skills to interpret customer data and drive actionable insights. Experience in customer support, onboarding, or account management roles preferred. Ability to manage multiple accounts and priorities effectively. Proven ability to work in a collaborative, cross-functional environment. Why Join Us? Be part of a dynamic, customer-focused team that values innovation and growth. Opportunity to work with cutting-edge technology and industry leaders. A supportive and inclusive work environment that fosters professional development. Competitive salary, benefits, and career advancement opportunities. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, we would love to hear from you! Apply Now!

Answer customer queries promptly Resolve complaints and technical issues Provide accurate product/service information Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Namrata @ 91054 36757 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30 to 6.30 Salary- 12,200 + Unlimited Incentive every month Immediate Joiner Work Location: Viman nagar , Pune Required Candidate profile Minimum HSC required. If interested WhatsApp HR Shital:- 9822963480(Call and What's app) Perks and benefits Team Parties, Friendly Workplace, Holidays

Same Day offer !! Answer customer queries Solve issues and complaints Provide product info Record interactions Follow up for resolution Ensure customer satisfaction Call/ WhatsApp - HR Suman @ 9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

- Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata:- 8624868754 (Call and What's app)

Inbound Customer service Fresher or experience Salary upto 18k Qualification: Min HSC Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- HSC Pass To Any Graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata:- 8624868754 (Call and What's app) Perks and benefits Good Salary

Process:- Customer service - Inbound voice process -Fresher or experience -Salary upto 18k -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact HR Namrata:- 8624868754 ( WhatsApp/Call)

Job Title: Customer Retention Executive Airtel Process Process: Retention (Airtel) Location: Ghansoli / Mahape, Navi Mumbai Job Description: We are hiring enthusiastic and customer-focused individuals for the Airtel Retention Process. The ideal candidate should have average to good English communication skills and a strong willingness to engage with customers. This role involves handling customer retention queries and providing effective solutions to retain existing customers. Key Responsibilities: Handle outbound/inbound customer calls related to retention. Address and resolve customer concerns to ensure continued service. Convince customers to continue using Airtel services by highlighting benefits and solutions. Maintain records of customer interactions and follow-ups. Achieve daily and weekly targets as defined by the operations team. Requirements: Education: Minimum HSC (12th pass) Experience:- Freshers are welcome / Minimum 6 months of any work experience (preferred) Communication: Average to Good English communication skills Job Details: Salary: Upto 16K inhand Shifts: Day Rotational Shifts Week Off: Rotational Off Interview Rounds: HR Round Operations Round Work Location: Ghansoli / Mahape, Navi Mumbai Why Join Us? Work with one of India's top telecom brands Airtel Friendly and professional work environment Great opportunity to begin or grow your career in BPO/Telecom sector Interested candidates can apply now ! send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754

Looking for Career Growth Or Want to switch from BPO Jobs Candidates with below skill set can apply! Excellent communication skills, with neutral accent. Excellent written communication skills with email etiquette Good problem solving and analytical skills Excellent customer service skills Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when Flexible to work 24 X 7 Educational Qualification: Any Graduation / Under graduation Shifts Timings: Rotational Salary- 2.0L/ A to 8 L/ A (based on performance in interview). Freshers also can apply. Experience: 0 to 8 years of work experience Salary: up to 7.5 Lakhs Age Limit: 20-38 Shift: (Day/ Night) Contact Aditya - 9686682465 / 7760984460 / 7259027295 / 7259027282

Profile - Customer Care Representative Location - Noida Salary - Upto 35k Qualification - Any Graduate Experience - 0-2 Year Skills - Excellent Communication Skills Contact us - Simran (HR) - 7906127180 (WhatsApp/Call)

Responsibilities: * Manage incoming customer requests via phone, email & chat * Resolve issues promptly with empathy & accuracy * Maintain high NPS through effective communication * Provide exceptional support every time

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. How To Apply.. To schedule your interview send your CV through WhatsApp number mentioned below HR Akshada:- 9822472894 Perks and benefits Competitive Salary

*Handles employee concerns, conflict resolution, onboarding, policy compliance, documentation, timesheet preparation, payroll assistance, and feedback collection to support a positive workplace and operational accuracy. *Female candidates only.

Respond to customer inquiries via voice and non-voice channels (calls, emails, chat). Age: 18 to 35 years Education: 12th and Above Good command of English and/or local language(s) Experience: Freshers and experienced candidates are welcome.

Voice calling Process/ Chat Process BPO Job, Inbound & outbound process, Any 9 hours shift for Girls between 7 am to 7 pm shift window for Boys : rotational shift Salary 12000 to 35000 Depends on interview Qualification 12 pass & above Age:18 to 35