2539 Solving Queries Jobs - Page 25

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

Dear Candidate Greetings for the day We are urgently hiring for a leading MNC based out at Mumbai. Role & responsibilities Case Management and Service Assistance Handle customer inquiries, complaints, and feedback through various channels such as phone, email, and chat. Document all interactions with customers accurately and thoroughly in the CRM system. Investigate and resolve customer issues within a defined SLA, ensuring high levels of customer satisfaction. Escalate complex issues to the appropriate teams for further investigation and resolution. Proactively identify opportunities to improve the customer experience and suggest actionable solutions. Stay updated on product features, promotions, and company policies to provide accurate information to customers. Follow up with customers to ensure that their issues have been resolved to their satisfaction, followed by CSAT scoring Managing Incoming Lines: Answer incoming calls from customers promptly and professionally. Provide accurate information and assistance to customers regarding products, services, and policies. Prioritize and manage multiple incoming calls simultaneously to minimize wait times and maximize efficiency. Collaborate with team members to ensure seamless handoffs and continuity of customer support. Documentation and Reporting: Maintain detailed records of customer interactions, including issues raised, solutions provided, and follow-up actions taken on tracker and CRM Generate reports on key performance metrics such as response time, resolution time, and customer satisfaction scores. Analyse data to identify trends and patterns in customer inquiries and recommend improvements to processes and procedures. Preferred candidate profile Bachelor's degree in business or relevant work experience Proven experience in customer service or a related field [Minimum 4 years] Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to remain calm and professional under pressure. Proficiency in using CRM software [preferably Salesforce] and other customer support tools. Strong articulation and conflict management skills Willingness to work rotating shifts and on a roster Proactive approach with a positive attitude and flexibility to embrace change Exercise good judgment and independent decision-making skills Knowledge of industry-specific regulations and compliance standards. Familiarity with telephone etiquette and call centre procedures. Ability to do stakeholder management and maintain good interpersonal relations with high on team spirit Ability to speak multiple languages is a plus.

Hiring For Customer Service Experience 1+years in customer Service Voice Process Candidate must have International Voice Experience Excellent Communications Skills required Location- Pune Qualification-Graduation required Package Upto - 5.75LPA For more Information Contact priyanka Contact Priyanka 9362502648 mail Id- Priyanka@manningconsulting.in

Freshers (Male Grads – TY Appeared 2025, All Clear) Shifts: Day & Night (Allowance for night) Role: 80% Video KYC, 20% Upselling CTC: 2.80–3.15 LPA | Take Home: 17k–21k 6 rotational offs Carry Sem 1–5 marksheets + Sem 6 online result Required Candidate profile Handle inbound Video calls of the customers to complete the full KYC Verify the details submitted by the customer while opening the account and Document submitted are matching Ensure KYC is completed Perks and benefits Medical Allowance + Daily Allowance

Process name - JFL Dominos Minimum 12th pass Experience: fresher are ok Good Communication Fresher and Exp :Up to 18K in hand Required Candidate profile Qualification:- Hsc Pass to any graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app)

HIRING FOR SKINSI Process Voice process - lead generation (sales) Salary IN HAND - 15000 inhand FRESHERS ARE WELCOME Need Immediate Joiners Required Candidate profile Candidate should be willing to work from office. Job Location:- Majiwada Thane More Details Call HR Trupti:- 9637685787

Job description Lead Generation Process Salary - 12k to 25k Education - HSC/Graduation Experience and Fresher Both Can apply Required Candidate profile Min qualification- HSC Note:- If any one can interested ping me on WhatsApp HR Omkar:- 8698879613 Perks and benefits Incentives and growth opportunities.

Process- SBI GI Renewal (Outbound Renewal Calls) Salary HSC+1 year Exp - 17k inhand 22k CTC. Graduate+1 year Exp - 18k inhand 23k CTC. Rounds of Interviews:- HR round Operations round Sunday Weekly off. Working days - 6days. Required Candidate profile Location -Rabale. Shift timing- 9am to 6pm To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Sakshi Mob No:- 84325 37262 Perks and benefits Team Parties, Friendly Workplace, Holidays

Process :- Yes Bank Telesales - Voice Process ( SALES ) Inbound and Outbound process HSC Mandatory Fresher & experience both can apply Good English + good sales knowledge in hindi Salary upto 15.5k in hand Required Candidate profile Qualification :- Hsc Pass location:- Airoli, Navi Mumbai, Maharashtra- 400708 To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Sakshi:- 84325 37262 Perks and benefits Good salary With Unlimited Incentives

Top MNC BPS hiring for International Voice Blended and Chat Process Shift - USA Shift Candidate Must be excellent in English Communication CTC- 3.5 LPA - 6LPA (0-5 Years) 5 working Days Call / WhatsApp- 9831388551, 9147047911, 9147047910

We are hiring for International Voice Process Any Grad/ UG With 1 yr of exp into customer service can apply Gurgaon Location Salary- 35k in hand 5 days working 2 Roster off Night shifts Anjali : 9354911705 Meenakshi : 98109 63147 Required Candidate profile Candidates should have super excellent communication skills Candidates should be immediate joiner Candidates should be comfortable in Rotational off Perks and benefits Incentives / Bonus MIV / Variables Both side cab

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! Are you ready to kickstart an exciting career with a dynamic multinational BPO in Bangalore ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! KUDLUGATE AND SHIVAJINAGAR - GRADUATE/FRESHERS/EXPERIENCED ALL CAN APPLY. MANYATA TECH PARK - UNDERGRADUATE/GRADUATE EXPERIENCED ONLY. IMMEDIATE JOINERS ONLY PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS LOCATION- BANGALORE ( Kudlu Gate, Shivajinagar,Manyata Tech Park). ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- FOR SHIVAJINAGAR AND KUDLUGATE- * Only Graduate can apply. *Fresher/Experienced both can apply. *Hindi and English Both are Mandatory. *Fluent Communication Required. FOR MANYATA TECH PARK- * Undergraduate/Graduate both can apply. *Minimum 6 month of experience manadatory. *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. *Blended Process/Chat process. SALARY- FRESHERS: UPTO 20k CTC EXPERIENCED: UPTO 30k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Neha Saxena (7651941988) HR ShiningStarsITPL. #jobs2025#domesticvoice #bpo #bpovoice #freejobs #immediatejoiners #workfromoffice#bangalore#bangalorejobs#bangalore#domesticprocess #communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess #inboundcalls

Criteria :Any graduate with minimum1 year of experience in international voice process Night shift [5 days working +2 days rotational off] CTC : Upto5.75 LPA +Allowances and Incentives Location: Pune / Bangalore Contact Jyoti[9784183889]

Hiring for Customer care Executive Only fresher Graduate mandatory salary upto 3.5lpa Location gurgaon 5 days working 2 offs + cab = Allowance Call Rohit 9810916248 rohit.rathore@wsneconsulting.com

WORK FROM OFFICE WALK-IN-INTERVIEW Deal with customers queries through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

3 + yrs - 30,000 PM + Incentives upto 15,000 Location: Kachohalli, B'lore point of contact for B2B clients. Coordinate packaging projects Prepare and present quotations, communicate project status and manage expectations. Address customer inquiries Required Candidate profile Collaborate with production, sales, and design to resolve issues. Answer customer calls, emails, and chats professionally. Understand customer needs and concerns thoroughly. Provide timely solutions.

Hiring for Customer Support Executives - Domestic Process Work from office Location: Marathahalli, Bengaluru Details : Shift: 9 Hours, Day Experience: Min 1 year exp in Voice process or a similiar role. Salary: 27k CTC , 22k In hand (Depends on last) Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Aiswarya: 7972173667 for more details ** ALL INTERVIEWS WALK IN at Bengaluru Branch **