2539 Solving Queries Jobs - Page 22

HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30 to 6.30 Salary- 12,200 + Unlimited Incentive every month Immediate Joiner Work Location: Viman nagar , Pune Required Candidate profile Minimum HSC required. Interested candidates can contact: Call or WhatsApp HR Saloni :- 9689518944 Perks and benefits Team Parties, Friendly Workplace, Holidays

JOB DESCRIPTION Dear Candidate,Greetings from Teleperformance...!!!We Have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service and sales Representative. Walk in with your resume and walk out with an offer ,carry Id Proof and Resume on below mention Location. Location: Teleperformance Plot No : 96-97,Udyog Vihar, Phase-4,Gurgaon, sector 18Landmark opposite to airtel building and Seva tower(Nearest Metro Station MG Road) Key Roles: Handle outbound sales for a highly premium credit card product Interact directly with high profile and elite customers Represent the brand with professionalism and polished communication Key Responsibilities: Make outbound calls to pitch premium credit card offerings. communicate fluently and confidently in english at all times Explain product features and benefits and exclusive services clearly Maintain records in CRM and achieve daily/weekly sales targets. Address customers Queries with clarity and professionalism. Key Requirements: Excellent spoken english with clear and confident communication skills. Fluency and professionalism in handling high profile customer conversation. Minimum education Qualification: 12th pass(Undergraduates and graduates can apply) Both side shuttle facilities are available for employees residing in Delhi Interested candidates can visit the location with your resume for the direct walk in interview Also mention HR Diya on the top of the Resume. Regards, Diya

Job Title: Customer Support Representative (Freshers Welcome) Location: Vadodara – Walk-in Interview Salary: Up to 21,000 CTC (Depends upon Interview) Contact: 96876 76412Email: rec1@arisesolution.com

Key Purpose of the Job : The Customer Care Associate is responsible for attending calls and handling customer interactions in the customer service toll free number. This includes logging of customer complaints, assigning technicians, addressing service requirements / queries, conducting service evaluations and documentation of calls. Educational Qualification / Experience required : - Graduate degree in any discipline - Experience of 3 to 5 years in call centre - Should possess multilingual skills - Must possess knowledge of spoken Hindi Key Responsibilities : 1. Responsible for attending calls on toll free number and ensuring action is taken to resolve complaints 2. Responsible for attending to enquiries made by potential customers on Toll Free Number 3. Handle calls for feedback and evaluation of aftermarket service 4. Handle After Call Work (ACW) including MIS, documentation Task Analysis: Indicative Tasks 1. Responsible for attending calls on toll free number and ensuring action is taken to resolve complaints Attend to incoming calls on toll free number and log calls in Customer Care System (CCS). Ensure breakdowns calls are immediately assigned and action is taken. Use and adhere prepared / set script while receiving calls and during interaction with customers, dealers. Ensure adherence to call answer timeframes, call hold time, calls in queue as per defined procedures. Provide initial level inputs / guidance to customers to resolve issues based on checklists, quick reference guides and other support materials. Provide customers with tracking numbers to be used as reference till issues are resolved and closed. Assign and direct calls / complaints to aftermarket service based on product range, customer locations and other parameters. Track and monitor progress made by aftermarket service technicians including dealer technicians. Escalate unresolved customer complaints / issues / complications to higher levels, as necessary. Seek confirmation from customers on resolution of complaints and complete closure documentation. 2. Responsible for attending to enquiries made by potential customers on Toll Free Number Use and adhere to prepared / set script while receiving calls and communicating with customer. Provide basic / first level information to potential customers with inputs from product documentation, user manuals, quick reference guides and other support materials. Based on product range, customer, location, direct the enquiry to concerned Sales Engineer / Area Sales Manager. Provide support to AMC enquiry generation by providing potential / existing customers information on AMCs. 3. Handle calls for feedback and evaluation of aftermarket service Use and adhere to prepared / set script while making calls and communicating with customer. Use appropriate questionnaire based on customer stage in customer life cycle (for example, post commission, post installation, post resolution of complaint). Escalate any issues / queries raised by customer to appropriate teams. Record responses made by customers in the database and ensure accurate documentation. 4. Handle After Call Work (ACW) including MIS, documentation Prepare complaint register, update records as and when action is taken. Keep accurate records of enquiries, discussions, correspondence with customers in database. Provide support in other activities in aftermarket (for example, identify discrepancy in dealer e- reimbursement settlement by studying the difference in batch wise amounts). Extract recorded information from database and prepare reports for periodical reviews. Provide ad hoc reports / information as and when required by business.

We are seeking a customer support Executive to provide outstanding service to our customers by handling customer queries, resolving complaints and ensuring customer satisfaction. Work from office Call/WhatsApp- HR Prachi 8979641616 Required Candidate profile Excellent English communication required UG/G/PG Fresher/Experience Flexible to work in rotational shifts 24*7 Immediate joiners preferred F2F interview Perks and benefits Great Incentives Cab facilities bonuses

Provide exceptional travel care and customer service to customers through Voice Process. Accurately complete end to end requirements arrangements for flight / Hotel booking requests for ticketing, fares, routing and post booking call @7827642775 Required Candidate profile Well versed working on more than 1 GDS. Sabre, Galileo & Amadeus will be preferred. Bachelor's/ Undergraduate /dropouts. Excellent communication skills Fresher / Experience both are equally welcome Perks and benefits Both side cab shift Allowances

Location:- Trophizoid IT Park, Noida Sector 62 Process:- TATA 1mg Pharma Chat Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Skill - versant 4 and 5 candidates Candidates should be good in english spoken and written Experience- 6 months to 1 yrs of experience Preferred candidate profile Tata 1mg Customer Service Qualification:- Hsc To Any Graduate Skill set:- Good communication Versant 4 & 5 Salary:- 15000 Inhand for HSC Pass 16000 Inhand for Graduate Pass Week off:- Rotational off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp/Mail (number mentioned below) HR Namrata: 8624868754

Process: Reliance General Insurance (RGI) Sales Process- Mandate Graduate or HSC with 6 month of sales experience . Good English communication required. Salary- Upto 16,000 in hand + Incentive Rounds of Interview: HR / OPS Required Candidate profile Qualification: Min HSC Work Location: Kapurbavadi Junction, Majiwada, Thane, Maharashtra 400607 Schedule your interview: Call or WhatsApp your CV to HR Trupti:- 9637685787

Pan India WFH Grad / Undergrad or Fresher / Exp 24*7 shift ,6 days working 1 week off Sal- 18k ctc Excellent comm skill in English Wifi speed 40 mbps + System - i5 or Ryzen 5 above 8 gb Ram , windows 10 pro Hr- 9930294844 - WhatsApp your Resume Required Candidate profile https://forms.gle/yeniTPfXQ12K3pZA9 Fill these format Hr- 9930294844 - WhatsApp your Resume

Online Sales Coordinator JD Role Overview: We are seeking a dynamic Online Sales Coordinator to manage online sales operations, coordinate with teams, and ensure excellent customer service for smooth business growth. Key Responsibilities: Handle online sales inquiries and provide timely responses to customers Coordinate with the sales team to manage leads, follow-ups, and order processing. Update and maintain product listings on online platforms. Monitor online sales performance and prepare regular reports. Support marketing campaigns and promotional activities Resolve customer issues efficiently in collaboration with other departments. Requirements: Graduate in any discipline (Commerce/Business preferred). Strong communication & coordination skills. Familiarity with e-commerce platforms and CRM tools. Proficiency in MS Office (Excel, Word, PowerPoint). Prior experience in online sales or customer support is an advantage. Apply Now: riddhi@scepteroutsourcing.com / 7861099899

Greetings from Foundever!, We are currently seeking fresh and talented individuals like you to join our dynamic team at Foundever . Position : India E-Commerce CUSTOMER SERVICE Location : Andheri East, Chandivali Process : Blended Process (Inbound Process) Education : HSC/Any Graduate Age limit: 20 to 39 year Experience: Minimum 6 months of Experience as a customer service representative. Shift timing: From 6:00 am to 12:00 pm any 9 hours Rotational Shift, 6 Days Working and 1 Rotational week off. Salary : Between 16k to 18k in hand + PacMan Responsibilty: - Answering queries and concerns about a companys products or services. - Resolving issues and handling customer complaints. - Tracking customer service metrics. - Delivering information about a company’s products and services. Key Skills: ~ Good communication skill in English. ~ Good at computer skills ~Ready to work in Voice Process ~Not a target/sales based job. Benefits: * Centralized pick-up and drop from Andheri and Ghatkopar Station during the day. * One way home drop service after 8:30 pm. Vidhika Chavan HR Team 8999220422 vidhika.chavan@foundever.com

Handle calls/chats/emails to resolve customer queries Provide accurate service info Ensure timely and professional support Maintain records and follow processes Handle inbound customer interactions via phone Qualification: 12th Pass / Any Graduate Required Candidate profile Rotational Shift (Night) One Way Cab facility Contact No. 9303800850

Ensure that customer information is communicated to the respective customer only Ensure that upon written request and verification of the signature the account information is provided Ensure that the customer query are attended to and resolved in an efficient manner and within stipulated Turn Around Time (TAT) Recording complaints as per the specified process Ensure that complaints are resolved quickly and avoid the situation where it may get escalated Improve customer communication on closures through scripts & mails Preventive complaint management Asking for feedback from customers, who may not be complaining Understand and comply with requirements of all relevant policies of the bank including full compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements Ensure that customer contact details are updated PAN Address, Phone and email Any other pending documents/information are to be updated Ensure that correct product information is disseminated Responsibility of processing customer instructions within the said TAT Ensure that the schedule of fees and services are followed and ensuring no revenue leakage to the Bank To handle balance enquiries/ brief transaction queries/ statement or balance confirmation certificate issuance to customers (however to ensure customers are migrated to DBC) To process stop payment Passbook printing as and when required Ensure NTB lead generation as per productivity targets provided by the Bank Deepening of mapped customer portfolio as per benchmarks provided by the Bank. Preferred candidate profile Minimum a Bachelor's degree Basic banking product knowledge will be essential Those having previous work experience may be preferred Strong listening skills and patience to work with customers and understand their needs Ability to demonstrate positive attitude, adaptability, flexibility and punctuality Highly professional and positive attitude and ability to deliver customer-focused service Should be good team player with proper interpersonal skills Should possess sales and influencing skills Good communication skill in Hindi, English and a local language Knowledge of competition will be an advantage

Post: Customer Care Executive - Female Job Location: Gurugram / Gurgaon Company Brand: Savvyy (Ladies Inner Wear) Whatsapp/Mobile: 9899546490 • Customer Support • Order Assistance • Product Guidance • Issue Resolution • CRM Management Required Candidate profile 1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retail Excellent communication skills in English Ensure smooth order fulfillment & customer satisfaction

Hey Career Seekers, Are you passionate about communication and problem-solving? Join renowned Multinational company in Gurgaon/ Noida. Interested Candidates can call / drop your resume on- 9214101672(Nishee). Immediate Hiring- Top MNC BPOs Location- Gurgaon/Noida Salary- Up to 3.6 LPA (based on communication and experience) Shifts- 5/6 Days/Week | Rotational Week offs Note- Best opportunity for Undergrad Fresher(with excellent communication skills)package can go upto 3.7 LPA with 5 day working, 2 Side cabs. Roles and Responsibilities Manage and respond to inbound/outbound calls, emails, and live chats with clarity and professionalism. Deliver prompt resolutions, ensuring a seamless customer journey. Guide customers on product, service, billing, or account-related concerns. Maintain up-to-date records of all customer interactions in CRM tools. Follow quality standards and operational protocols consistently. Collaborate with internal teams to handle escalated issues effectively. Participate in learning sessions to stay sharp on service and product updates. Who Can Apply: Graduates & Undergraduates with strong communication skills. Open to freshers and professionals from any industry. Must have fluency in English (verbal & written) . Perks of Joining: Work with globally recognized brands Learn & grow with industry-best training Supportive team environment Fast-tracked growth opportunities Performance-based recognition Interested Candidates can call / drop your resume on- 9214101672(Nishee) #hiring #bpo #jobalerts #cs #vaccancy #noida #gurgaon #fresher #ug #graduate.

Requirements for International voice Process: *Excellent Communication skills *5 Days Working *Rotational shift *HSC- 6 month experience required *Graduate - Fresher/Experienced * immediate joiners HR Arti 9522754537 Required Candidate profile Excellent communication is required 6 months experience is mandate undergraduate or graduate both can apply

Hello Jobseekers Location: NOIDA, GURUGRAM Position: Customer Service Executive We are hiring enthusiastic and customer-focused individuals for a Customer Service role in NOIDA & GURUGRAM location Eligibility: Any Undergraduate or above can apply. Any Fresher or Experienced can apply. Should have excellent communication in ENGLISH Salary - Noida - Upto 27K CTC Gurugram - Upto 30K CTC Plus Other Corporate Incentives Key Responsibilities : Handle inbound/outbound calls or chat interactions with customers Provide accurate information regarding products and services Address customer queries with professionalism and empathy Ensure high levels of customer satisfaction and issue resolution Maintain a courteous and positive attitude at all times Contact Us to Apply: Tamanna: 73550 13912 Fauzia: 95699 02470 Apply now and become a part of our winning team! Best regards, Tamanna Akhtar Shiningstars ITPL

Hiring For Customer support Executive Profile -- Fresher's/ Experienced:- Voice/Chat support - Answer customer queries promptly - Resolve complaints - Provide accurate product/service information Call/ WhatsApp - HR NAMRATA @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Walk in interview Language - English , Hindi & Bengali Perks and benefits Cab facility 5 Day working EPF

|||Mega Job Opportunity: Customer Care Executive (Voice Process)||| Greetings from Shining Stars ITPL! Were expanding our team and looking for dynamic individuals to join us as Customer Care Executives for our Voice Process in Lucknow . Job Details: Designation: Customer Care Executive ( Voice Process) Work Mode: In-Office Location: Lucknow Experience Required: 0 to 3 Years Salary Offered: Up to 24,000 CTC + Performance Linked Incentives Eligibility Criteria: Education: Undergraduate / Graduate Experience: Freshers & Experienced candidates welcome Language: Must have excellent communication skills in English Key Responsibilities: Handle inbound calls and resolve international customer queries Deliver accurate information regarding company products and services Provide timely and effective solutions to customer issues Assist with order placements, returns, and related processes Maintain up-to-date knowledge of products and standard procedures How to Apply: WhatsApp your updated resume to: 6393136499 Contact Person: Aleesha Rahman (HR Executive) Phone: 6393136499 Join a growing team and kickstart your career in international customer service with us! Warm Regards, Aleesha Rahman 6393136499 HR Executive Shining Stars ITPL #Customercare #bpo #inbound #fresher #call #telecalling #outbound #lko #jobsinlko #jobhijob #calling #job #englishcommunication #icse #cbse #jobinlucknow #fresherjob #lucknow #cce #cse #cca #csr #cco

Undergraduate/Graduate /Fresher with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH Male candidates who will be comfortable for 3PM TO 12 AM shifts. Salary: 18400CTC 6 Days Working Location : Noida sector 10 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR AMIT LATWAL Interview Details: Contact Person: HR AMIT LATWAL Contact Number : 8006200310 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, B-148, GATE NO. 1, Sec- 10, Noida. Near Sector 16 metro station Feel free to refer your friends and share the contact number 8006200310

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR VOICE PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Undergrads/Grads all can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- UPTO 20K FOR FRESHERS UPTO 27K FOR EXPERIENCED WORKING DAYS- 6 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- NOIDA SECTOR 60/63/62/127 #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #ecommerceprocess

Responsibilities: * Manage customer queries via phone, email & chat * Resolve complaints promptly * Coordinate with clients on schedules & billing * Handle incoming calls, follow ups & sales * Maintain CRM system accuracy Health insurance Annual bonus Sales incentives Performance bonus

Manage customer outreach and drive showroom visits; Invite customers to visit our showroom; Maintain records of follow-ups, status updates; Tracking of customer responses, scheduling follow-ups; Enhance customer engagement. Required Candidate profile - Proficient in MS Excel and Google Spreadsheet

Hiring: International Voice Process Immediate Joiners Location : Kolkata Process : International Voice Salary Range: 3 LPA - 5 LPA (Salary depends on your communication skills and personal interview performance) What were looking for: Excellent communication skills this is a must. Willingness to work in rotational shifts. Ability to handle international customers professionally. Immediate joiners only joining within this month. Work Details: 5 days working 2 rotational week offs Other benefits: PF, ESI, medical, travel allowance, night care facilities, and more. Candidates can DM on WhatsApp Sr. HR Simarpreet : 7840808749 Sr. HR Mehak : 8383025642 Sr. HR Diana : 9311602064 Dont wait take the next step in your career with a premium international process today!

Provide exceptional travel care and customer service to customers through Voice Process. Accurately complete end to end requirements arrangements for flight / Hotel booking requests for ticketing, fares, routing and post booking call @7827642775 Required Candidate profile Well versed working on more than 1 GDS. Sabre, Galileo & Amadeus will be preferred. Bachelor's/ Undergraduate /dropouts. Excellent communication skills Fresher / Experience both are equally welcome Perks and benefits Both side cab shift Allowances