2539 Solving Queries Jobs - Page 19

We are seeking a highly skilled and experienced Customer Service Representative to join our team. The successful candidate will be responsible for handling customer inquiries and resolving issues via calls. Call/Whatsapp- HR Nitasha @8869058612 Required Candidate profile Excellent communication skills UG/Grad/PG Experience (min. 1 year) Flexible to work in rotational shifts (24*7) Immediate joiners preferred Work from office Perks and benefits Great incentives PF+ESIC

Job Purpose- Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. To ensure complete and accurate resolution within the defined TATs. To ensure process compliance as per the set Audit and SQ guidelines. Job Responsibilities - Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls) Enquiries & transactions related to the products availed by the customer. Clarifications & queries on billing, payment confirmation, charges, EMI details, statement of account etc. Handling requests such as Debit / Credit Card Pin, Net Banking Password, PIN / IPIN statement of account, Fixed Deposit advice etc. Handling of financial transactions (currently Fixed Deposit opening, Demand Draft/ Managers Cheque requests, Funds transfer request as requested by customers.) Responding to customers with the resolution within the defined TATs. Process the requests as per defined process, while ensuring adherence to the customer authentication process. Answering customer calls within the specified call answer time. Adherence to the defined service delivery standards. Accurate data capture of the request details (eg Hotlisting and Other transactions) as instructed by the customer. Process adherence in respect of submission of the relative annexure to the supervisor for authentication / further action.

Role: Customer support Skills: Tamil voice and non voice Exp: fresher Salary: 2.4LPA - 2.9LPA NP: Immediate Interview: Direct walk-in Must have: Tamil speak and read Day shift - Rotational week off 2 days Regards, Sowmiya 9600445623

Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Join our team! We are currently hiring for the role of Customer Service Executive for Job Hai vertical | Noida Location. If you are interested, attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 14th July 2025 (Monday) Interview Time - 10:00AM - 2:00PM Venue - Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) Google Map https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 Contact Person Vrinda Gupta Documents Required - Updated Resume in hard copy About Info Edge Info Edge mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the Internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning, and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage. About BU - Job Hai Job Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida. Key Role Respond to customer queries via phone , email in a timely and professional manner Handle account-related issues , product information requests, and complaints Maintain a deep understanding of platform features, pricing, and policies Escalate unresolved issues to relevant departments and ensure closure Document interactions and update customer records accurately in CRM tools Maintain TAT (Turnaround Time) and FTR (First Time Resolution) benchmarks Collect feedback and share insights to improve service quality. Please Note - 1- Excellent English speaking and writing skills are required. 2- It is a voice process purely. 3- Office Location Express Trade Tower 2, 9th Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) {Free shuttle facilities from botanical garden metro} 4-Working Days 6 days ( 5 days in office, 1day WFH) 5-Salary offered - Upto 22k in hand + PF + Medical + Yearly Bonus Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

Job Description: 1) Building and maintaining profitable relationships with key customers. 2) Expanding the customer base upselling and cross-selling . 3) Understanding key customer individual needs and addressing these. 4) Superior product knowledge. 5) A team player with leadership skills. 6) Maintain a positive attitude focused on customer satisfaction. 7) Conduction business reviews using CRM programs. 8) Keep customers updated on the latest products. 9) Know your competition and strategies accordingly. 10) Building positive relationships with customers.

Job Role: Customer Support Executive Location: Jaipur Experience : 1-2 years Working Days : 6 days About Brand: Minimalist (https://www.beminimalist.co) is a science-driven homegrown brand committed to bringing efficacy & transparency. The brand stays true to its vision of offering unambiguous, solution and efficacy-based products. We are among the fastest-growing brands in India. We believe in high-quality products made using best-in-class ingredients at our own manufacturing facility. We are currently in the expansion phase. We have started with Skincare and recently launched our haircare completing an assortment of about 60 SKUs. Focusing on being omnipresent, we have expanded our base in SE-Asia, US, UK and GCC & other geographies. This creates an incredible opportunity for professionals like yourself to join us and be a part of this growth journey. Key Responsibilities: We are looking for a dedicated Customer Support Executive to join our team. The ideal candidate possesses excellent communication skills, and is committed to delivering outstanding customer service. Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Resolve customer complaints and issues efficiently and effectively. Provide product information and assistance to customers. Escalate unresolved issues to the appropriate department for further investigation and resolution. Resolve customer complaints and issues efficiently and effectively within SLA Keep accurate records of customer interactions and transactions. Identify and recommend process improvements to enhance the customer experience. Build and maintain positive relationships with customers. Stay up-to-date on product knowledge and company policies. Competencies: Bachelors degree or equivalent work experience, preferably in skincare, cosmetics, or a related field. Proven experience in customer support or a similar role, with a strong track record of providing excellent service to customers. Excellent communication skills, both verbal and written Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience.

Hiring Customer Relationship Manager for ICICI Lombard contact center @ Vashi Office **THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation : - Customer Relationship Manager Role : - Handling inbound calls (Customer Service) Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift & Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - 1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. 2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. 3. Understanding multiple products and processes. 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information. Role & Responsibilities : - 1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards. 2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. 3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency. 4. Ability to understand and handle irate customers 5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications. 6. Ability to achieve stretched targets and able to manage the organization standards. 7. Maintain Superior quality service by following organization standards Skills Require: - 1. Graduate Mandatory 2. Good Communication in English 3. Age: 20-30 4. Open for voice process Interested candidate can contact on below mention contact details - Sakshi Koli - 8097462309 / sakshi.koli@ext.icicilombard.com Regards, Human Resource

Urgent Hiring: Tele Caller Job Details - Job Location: Gurugram, - Salary: 15K to18 k Between in-hand - Eligibility: Only male candidates. Interested Candidate Send Me Updated CV On WhatsApp 9315987720 Job Responsibilities - Make outbound calls to customers and prospects - Promote products/services and generate leads - Meet sales targets and performance metrics Requirements - Excellent communication and sales skills - Ability to work in a fast-paced environment - Previous experience in telesales is a plus How to Apply 9315987720 Make outbound calls to promote products/services Maintain customer database accuracy Meet daily/weekly calling targets Resolve customer complaints promptly Update CRM system with call notes

Urgent Opening for Airtel Retention Process Need - Fresher or Experience with Good comms Qualification - *Min HSC * Salary - 12k - 14750k Week off - Rotational off Timing - * Day Rotational Shift* Rounds of Interview: HR / OPS Required Candidate profile HSC is mandate Job location - Ghansoli More Detail Contact HR Rohan:- 8177871758

- Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 8177871758 (Call and What's app)

Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly with empathy & professionalism * Collaborate with teams on process improvements

Hi Career Seekers, Hiring for a Multinational BPO Work From Home Opportunity! Looking to kickstart your career from the comfort of your home? We are hiring for a Customer Service role with a reputed Multinational BPO! Role: Customer Service (Domestic Voice/Non-Voice) Work Mode: Work From Home CTC: Up to 3 LPA + Benefits Shifts: Rotational NOTE- Any 12th Pass / Graduate / Fresher / experience all can apply! ROLES AND RESPONSIBILITIES: Handle Customer Queries: Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Resolve Issues: Troubleshoot problems, provide accurate information, and offer effective solutions to customer concerns. Maintain Service Quality: Ensure high standards of customer satisfaction by adhering to quality guidelines and service levels (SLAs). Record and Document Interactions: Accurately log customer interactions and maintain detailed records of conversations and resolutions. Follow-up: Conduct follow-ups to ensure that customer issues are completely resolved. Escalation Handling: Identify complex issues and escalate them to the appropriate department or supervisor when necessary Requirements: Excellent English communication skills Personal laptop/desktop with minimum i5 processor High-speed internet (50+ Mbps) Power backup is mandatory This is a great opportunity for individuals looking to build a career in customer service while working remotely! For more details - Namrata- 7388872578 Fehmina -9026050432 Ishwari- 7355126736 Tamanna - 7355013912 If any of these contacts are not reachable kindly connect with- Monika- 7266822602 Nandini- 9250024048 Nishee- 9214101672 Neha- 7651941988 Fauzia- 9569902470 #wfh #remote #PanIndia #hiringwfh #remoteroles #customerservice #bpojobs #dehradunjobs #jhansijobs #ranchijobs #nagpurjobs #punejobs #delhijobs #NorthIndia #workfromhome #ROTATIONALSHIFTS

Hi Jobseekers , Greetings from ShiningstarsITPL!! Hiring for WORK FROM HOME !!! POSITION - Customer Care Executive ########################WORK FROM HOME !!!####################### MANDATORY CRITERIA TO APPLY FOR THE SAME : Must have own laptop with - i5 Processor Windows 10 pro 8 GB RAM WIFI speed : Above 50 mbps Power Backup ########################WORK FROM HOME !!!####################### ELIGIBILITY - Both graduates and undergraduates can apply. Fresher and Experienced all can apply. Have good command over hindi and english. Must be comfortable with Rotational shifts. Salary : FRESHER - 18k CTC - 14k in hand + Quarterly Bonus : EXPERIENCED - 20K CTC - 17K in hand = Quaterly Bonus Interested and eligible candidates may reach out to : Anuj: 9214602997 Aliya: 9140789127 Anwesha: 7080322333 Niyati:9369022693 Regards, (HR EXECUTIVE) ShiningstarsITPL ########################WORK FROM HOME !!!####################### ########################WORK FROM HOME !!!#######################

-HSC Pass fresher can apply -Average communication Hindi & Marathi only -Day shift 9.30 to 6.30 -Salary- 12,200 + Unlimited Incentive every month -Immediate Joiner Required Candidate profile -Minimum HSC required. -Interested candidates can contact: -Call or WhatsApp -HR Saloni :- 9689518944 Perks and benefits Team Parties, Friendly Workplace, Holidays

Job description Hiring for Voice Bpo UG freshers can apply International & Domestic Voice Non voice max-28k Immediate joiners only 5 days work 2 week off Cab available call @9008816263 email :thejobfactorysangeethan@gmail.com

Hiring for Voice Support Work from office Walkin Interview UG freshers also can apply Domestic and international voice support Rotational shift & off Call HR Sangeetha@9008816263 thejobfactorysangeethan@gmail.com NO FEE CHARGED

-HSC Pass fresher can apply -Average communication Hindi & Marathi only -Day shift 9.30 to 6.30 -Salary- 12,200 + Unlimited Incentive every month -Immediate Joiner Required Candidate profile -Minimum HSC required. -To schedule your interview call or send your CV through WhatsApp Contact No - HR Saloni:-9689518944 Perks and benefits Team Parties, Friendly Workplace, Holidays

Immediate Hiring at Alorica International Voice Process Work Locations: Bellandur & Bhartiya City (Yelahanka), Bangalore Interview Location: Rivera Manpower Services, Indiranagar Contact HR Ananya Call/WhatsApp: 88844 96986 Rivera Manpower Services *(SEND CV ON WHATSAPP IF NUMBER IS BUSY)* Processes Hiring For: Banking | Retail | Healthcare Eligibility Criteria: Freshers: Undergraduates & Graduates (any stream) Experienced: Undergraduates with BPO experience Graduates with 1 to 5 years of experience in voice process Work Schedule: 5 Days Working 2 Rotational Week Offs Rotational Shifts (Including Night Shifts) Salary Details: Freshers: Up to 3.5 LPA Experienced (1 to 5 years): Up to 3.8 LPA Perks & Benefits: Performance Incentives: Up to 4,400/month Shift Allowance for night/rotational shifts One-Way Cab Facility Provided Travel Allowance: Up to 1,500/month for return travel International Voice Process Training Career growth & promotion opportunities in a global BPO leader Interview Slot Booking: Contact HR Ananya Call/WhatsApp: 88844 96986 Rivera Manpower Services

Looking for individuals with excellent verbal and written communication skills to join our team in Kolkata and help the customers with their query. Share your CV with HR Srishti on WhatsApp @ 8864812637 Required Candidate profile - Excellent communication skills - Freshers and Experienced folks are welcomed - Willing to work in rotational shifts from office - Available to join on immediate basis

Job Title : Customer Services Experience : 0 to 10yrs Location : Thane/Airoli/ Malad Key Responsibilities : HandlingCustomer Services / voice / blended Salary : 10k to 40k shift : Day / Night . Need Excellent Communication Skills

We are hiring Customer Support Representatives to join our team and deliver exceptional service to customers. If you're a strong communicator with a passion for helping others welcome Join Us

WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/WhatsApp HR Abhishek @9639871135 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

Urgent Opening for Education Counsellor / Academic Counsellor - Salary: 20,000 To 40,000CTC - Performing counselling for interested candidates by making outbound calls. - For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner & Aalandi To schedule your interview send your CV through WhatsApp (number mentioned below) Hr Mangesh:- 9620273109 Perks and benefits Performance Bonus and growth opportunities.

Role & responsibilities Key job responsibilities: Providing prompt, efficient, detailed service by engaging directly with Rings customers Patiently listen to, understand, and solve complex technical customer issues Investigating, documenting, and resolving issues Providing world class support to Rings customers Navigating multiple system applications and researching applicable solutions with ease Developing detailed knowledge about Rings products, services and features Providing advanced Ring device troubleshooting solutions Being a voice and advocate for our customers when something doesn’t feel right Working with cross-functional support teams to ensure a consistent and high-quality level of support Acting as an advocate for our customers by reporting and acting on observed areas for improvement Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience This position may require that you handle various contacts types including; Chat, Email, Inbound and Outbound voice calls with our customers Work location : Chennai Shift : US shift (rotational) Interested candidates can apply or contact harithacaptalenthr@gmail.com

Location:- Trophizoid IT Park, Noida Sector 62 Process:- TATA 1mg Pharma Chat Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Skill - versant 4 and 5 candidates Candidates should be good in english spoken and written Experience- 6 months to 1 yrs of experience Preferred candidate profile Tata 1mg Customer Service Qualification:- Hsc To Any Graduate Skill set:- Good communication Versant 4 & 5 Salary:- 15000 Inhand for HSC Pass 16000 Inhand for Graduate Pass Week off:- Rotational off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp/Mail (number mentioned below) HR Namrata:- 8624868754