2539 Solving Queries Jobs - Page 18

Hiring for International Chat Process Gurgaon Location Any Grad/UG with 1 yr of exp in International Chat Process can apply 5 days working 2 roster off Night shifts Both side cabs Salary-upto 30k in hand Anjali : 9354911705 Bhavya : 9810882557 Required Candidate profile Candidate must have excellent communication skills. Candidate must be an immediate joiner. Candidate must be comfortable working from office in any shifts and WFO Perks and benefits MIV and Incentives Bonus and Both side cab

"Hiring for Customer Support & Sales || Voice Process" Required: Min. 1 Year' Experience into Customer Support or Sales Languages Preferences: Hindi and English is must Should be an immediate joiner Location: Bangalore Work from office CTC: 25k + 50k/month Incentives 6 Days Working; 1 day rotational off Day Shifts Graduates or Undergraduates Virtual or Walk-in Interviews CONTACT: Archana- 9332827358

Role Summary We are seeking a Customer Support Executive who is fluent in multiple languages to handle customer interactions across various channels. The ideal candidate should be empathetic, articulate, and able to resolve customer issues efficiently while delivering an exceptional service experience. Key Responsibilities Respond to customer queries via phone, email, chat, or social media. Provide product or service-related information accurately and professionally. Handle complaints and ensure resolution within defined timelines. Maintain customer records and document interactions in the CRM system (Customer Relationship Management system). Escalate complex issues to the appropriate departments when necessary. Follow up with customers to ensure satisfaction. Required Skills & Qualifications Proficiency in English, Hindi, Tamil, etc. Minimum 3 year of experience in customer support. Strong verbal and written communication skills. Basic computer knowledge and ability to use CRM tools. Patience, active listening, and empathy toward customers. Time management and multitasking abilities.

KRA for Customer Service Associate Airport F&B Outlet 1. Customer Interaction & Experience Greet customers warmly and assist them with menu and orders. (If Under Cafe) Provide product knowledge and upsell menu items (e.g., combos, beverages). (In any Store) Handle customer complaints or queries promptly and politely. Maintain a friendly, professional, and approachable demeanor at all times. 2. Order Management & Accuracy Take and process orders accurately using POS systems. Ensure timely and correct delivery of orders. Handle billing, refunds, and cash/card transactions efficiently. Double-check packaging for takeaway orders and ensure proper labeling. 3. Cleanliness & Hygiene Maintain cleanliness of serving counters, dining area, and customer touchpoints. Follow FSSAI and airport hygiene regulations strictly. Ensure use of gloves, hairnets, and sanitization protocols. 4. Inventory & Stock Awareness Inform supervisor/manager of low-stock items. Check stock at counters (napkins, straws, condiments) regularly. Avoid wastage and report expired/damaged items promptly. 5. Team Coordination Coordinate with kitchen, barista, and cleaning staff to ensure seamless service. Support team during rush hours or flight delays. 6. Compliance & Security Follow airport security protocols and cooperate with CISF and security staff. Wear airport-issued ID cards and uniforms properly. Attend safety drills and customer service training. 7. Sales & Promotion Promote ongoing offers or seasonal products. Encourage feedback through QR codes or feedback forms. Meet personal and store-level sales targets where applicable. 8. Reporting & Documentation Prepare end-of-shift reports: sales, feedback, complaints. Report any incident (e.g., lost item, theft) to the manager and security.

Role & responsibilities Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. Ensures all customer problems are resolved quickly and to the satisfaction of the customer. Ensures confidentiality of customer data and careful handling of documents. Follow-up with callers on complaint and/or question resolution status Delivery tracking and Vendor Follow up and Customer follow-up. Resolving phone, walk-in, mail, fax, and email customer Preferred candidate profile Knowledge of MS office and Excel Good communication. Self-motivated with a results-driven approach.

Hiring: Customer Support Non Voice Process (Work from Home) Job Type: Contractual Role (3 Months) Work Mode: Work from Home Base Location: Bangalore Shifts: Rotational Day Shifts Working Days: 6 Days a Week | 1 Rotational Off Joiners: Immediate Joiners Only Eligibility Criteria: 1 Year of experience in Customer Support Non Voice Process Must be fluent in English and good at typing Should be a graduate Mandatory Requirements: Personal laptop/desktop Stable Wi-Fi connection Proper power backup at home for uninterrupted work Compensation : CTC: 23k per month Take Home: Approx. 18k

We are hiring customer service executives for voice/blended process in international BPOs. Freshers and experienced candidates with good communication skills are welcome. Work from office. Share your CV - HR Ginni @8755248734 Required Candidate profile Must have excellent English communication skills UG/Grad/PG (No B.Tech & Law) Fresher/Experience (min. 1 year) Should be flexible to work in rotational shifts (24*7) Immediate joiners preferred Perks and benefits Great incentives PF+ESIC

Hello Jobseekers! Greetings from Shiningstars We are Hiring for Customer Support Executive in Noida Any undergraduate/ Graduate and Min six months of experience with excellent English communication skills can apply. Work from Office 6days working Salary - 2 to 3.5 LPA (depending on communication, experience and last drawn salary) Job description They efficiently handle inbound and outbound calls and transfer them to the relevant agent or department as per the telecalling script. Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. Analyzing and reporting customer data to devise new strategies or update the existing ones Communicating with them through various omnichannel channels, including email, social media, phone, or SMS Make appointments that fit into the schedule of the client and the customer. Inform customers about updates, deals, offers, promotions, and policies and keep the sales funnel in motion. I assist them if they are facing a problem and troubleshoot it. Ensuring the customer has a positive experience with the company. Fostering a healthy relationship between the client and the customer. Overseeing timely delivery and payment of sales orders. Handling all Voice and Non-Voice Processes in BPOs & Call centers. Interested candidates may reach out to our recruitment desk -9140789127 THANKS & REGARDS HR EXECUTIVE ALIYA SHININGSTARSI TPL

Location:- Trophizoid IT Park, Noida Sector 62 Process:- TATA 1mg Pharma Chat Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Skill - versant 4 and 5 candidates Candidates should be good in english spoken and written Experience- 6 months to 1 yrs of experience Preferred candidate profile Tata 1mg Customer Service Qualification:- Hsc To Any Graduate Skill set:- Good communication Versant 4 & 5 Salary:- Upto 15000 Inhand for HSC Pass 16000 Inhand for Graduate Pass Week off:- Rotational off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp/Mail (number mentioned below) HR Namrata: 8624868754

Process :- Outbound Process - Telesales HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30 to 6.30 Salary- 12,200 + Unlimited Incentives Immediate Joiner Required Candidate profile Minimum HSC required. Get in Touch with Our HR Team: HR Saloni :- Call/WhatsApp :- 96895 18944 Apply now or share with someone who might be interested! Perks and benefits Team Parties, Friendly Workplace, Holidays

WANTED FEMALE CANDIDATE With Strong communication skill TRAINING AVAILABLE: FLUENCY IN 2 LANGUAGES MANDATORY ENGLISH (First Language) TAMIL , KANNADA OR MALAYALAM (Second Language) Desired Candidate Profile Contacting potential customers (Corporate clients) MD, CEO, CHAIRMAN level peoples. Describing products & Services. Clear Queries through telephonic Conversation or E-mail. Communication Skills, Customer handling skills Mandatory in high-performance environment. Customer management to create interest in products and services and generate new business. Developing and maintaining good relationship with Client. This model will give you an opportunity to learn and showcase your handling & sales skills The candidate must be dynamic and should be with a go-getter attitude. Fresher or any graduate with excellent communication skills will be most preferred Knowledge of Fundamental Analysis and MS Office (Excel & Word)Roles and Responsibilities Perks and Benefits Attractive Salary Best in the Industry + Incentives on Monthly basis.

Roles and Responsibilities Handle customer escalations in a timely and professional manner. Manage complaints, grievances, and queries from customers through various channels (phone calls, emails, chats). Resolve issues promptly by providing effective solutions or escalating them to relevant teams when necessary. Ensure high levels of customer satisfaction by resolving their concerns efficiently. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 0-5 years of experience in BPO industry with focus on Customer Escalation management. Strong communication skills for handling complex customer queries via phone calls, emails, or chats. Ability to work under pressure to meet tight deadlines while maintaining attention to detail. Proficiency in solving queries related to products/services offered by the company.

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894

Process :- Yes Bank Telesales - Voice Process ( SALES ) Inbound and Outbound process HSC Mandatory Fresher & experience both can apply Good English + good sales knowledge in hindi Salary upto 15.5k in hand Required Candidate profile Qualification :- Hsc Pass location:- Airoli, Navi Mumbai, Maharashtra- 400708 To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Priyanka:- 7875990932 Perks and benefits Good salary With Unlimited Incentives

WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR AKANKSHA@9897758939 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

Greetings from Teleperformance!!! Domestic voice process Customer Support Inbound / Outbound process (sales with existing customer only) Language - English & Hindi Graduation or Post Graduation Freshers/ exp both Male and Female can apply 6 day's working / 1 week off sunday Salary - 25k CTC / 20500 take home + incentives based on performance Location- AMBIT IT Park, Ambattur Chennai. If candidate is travelling out of Tamil Nadu, - One way travel tickets& 14 days accommodation will be provided and - Relocation bonus after completing 90days in system. - Retention bonus every quarter Interested candidates Please WhatsApp your resume to - 9444730317

!! ONLY FOR MUMBAI LOCATION!! Position : E-Commerce CUSTOMER SERVICE. Location : Andheri East, Chandivali Process : Domestic Inbound Voice Process Education : HSC/Any Graduate Age limit: 20 to 39 year Experience: Both Fresher and Experienced. Shift timing: From 6:00 am to 12:00 pm any 9 hr Rotational Shift, 6 Days Working and 1 Rotational week off Salary : Between 16k to 18k in hand + Performance Incentives Responsibility: - Handling and resolving general enquiries of customers. - Handling complaints etc. Key Skills: ~ Good communication skills, both English and Hindi. ~ Good knowledge of computer. ~Ready to work in Voice/Non Process. Benefits: Centralized pick-up and drop from Andheri and Ghatkopar Station during the day. According to the Shift Timings Home drop Facility . Contact: HR Florica :7861817388

About MyOperator MyOperator is a leading SaaS-based call management system dedicated to transforming how businesses handle customer communication. Founded by Ankit Jain, our innovative cloud telephony solutions empower over 30,000+ businesses across India to streamline calls, track interactions, and elevate their customer experience. We're on a mission to build the best communication infrastructure for small and medium-sized enterprises, and we're growing fast! We're looking for a passionate, self-driven, and goal-oriented Customer Support professional with strong communication skills and a customer-first mindset. If you enjoy problem-solving, connecting with people, and thrive in a fast-paced environment, we'd love to meet you! A background in technology or familiarity with tech products is a plus. Youll play a key role in assisting customers via calls, emails, and chatsproviding timely, clear, and helpful support. What Youll Do: Build in-depth knowledge of our products and services to assist customers effectively. Deliver prompt, professional, and accurate support across chats, emails, and calls. Aim for high First Contact Resolution (FCR) in all interactions. Address customer inquiries around quotes, orders, delivery status, complaints, returns, and warranties. Manage support tickets with clear and well-written responses. Meet daily and weekly performance targets, both individually and as a team. Share insights and feedback with the team to improve customer experience and internal processes. Requirements 0-2 years of experience in customer support, preferably in software, IT, or internet-based services. Strong written and verbal communication skills. Ability to manage time effectively and handle multiple tasks. Comfortable working with basic software tools and platforms (tech-savvy preferred). A willingness to learn, adapt, and grow in a dynamic environment. Benefits Supportive and collaborative team culture Opportunities to grow and develop professionally Work with a purpose-driven brand that values customer satisfaction You may also check our company profile at http://myoperator.com/. You can also check the below pages for your reference- MyOperator LinkedIn page- https://www.linkedin.com/company/myoperatorofficial/ MyOperator Youtube page- https://www.youtube.com/@MyOperatorOfficial Heyo LinkedIn Page: https://www.linkedin.com/company/heyobusiness/ You may also check our company profile at http://myoperator.com/. Let me know if you have any questions. You can also check the below pages for your reference- MyOperator LinkedIn page- https://www.linkedin.com/company/myoperatorofficial/ MyOperator Youtube page- https://www.youtube.com/@MyOperatorOfficial Heyo LinkedIn Page: https://www.linkedin.com/company/heyobusiness/

Hi All, Pls find below JD details for job opportunity in our organization and share your update profile, will schedule further discussion as per confirmation. Role & responsibilities : Manage the entire import activity ordering, selecting the freight forwarder, filing Bill of Entry, Clearance activity including meeting all statutory requirements for imports Manage helpdesk team and ensure all customer complaints are logged in the CRM in time. The team has to analyse deployment of service calls and save cost wherever applicable by using right ASP or involving our service team members for online technical support. Manage service provider coordination team to make sure proper coordination is done with asp team members on daily basis and drive their team to close service calls and coordinate spares request with asp / our team and close gaps. Manage contract billings and installed product updating. Make sure all monthly billings are executed with close coordination with service team and approvals from respective Service Manager. Make sure proper monthly system database Updates for new scanners sold in market along with end customer is done . Issue extended wty certificates wherever required after billing cycle. Collect end customer data from partners on monthly basis and have the same accurately updated in the CRM Preferred candidate profile : Bachelor s degree required. 5+ years experience as sales support specialist or sales support associate. An entrepreneur: you act and make decisions like an owner Strong organizational skills and attention to detail Strong communication, reading comprehension, and writing skills. Ability to handle multiple priorities and to meet deadlines in stressful situations. Strong technical and analytical aptitude Ability to think big and influence across all levels of an organization. *Can directly apply into CSS-TA@centillionss.com

Hello Jobseekers, Greetings from Shiningstars ITPL! Wr are hiring for Customer service executive to join our team on a prompt basis. Job Description: - Job Profile: Customer Service Executive - Location: Lucknow (Gomti Nagar and Hazratganj) - Salary: 14k in hand and 17k ctc - Eligibility: UG/ Fresher/ Experience/ graduate - Shift: Day Shift for girls and Rotatational Shifts for boys Responsibilities: 1. Handle customer's questions and queries via call, email or chat. 2. Coordinate with team members and resolve their queries. 3. Understand customer's queries and address their queries accordingly. 4. Candidate should be very polite and should resolve cusytomer's queries. Interested candidates feel free to share their CVs over the whatsapp and calling number given below: Fehmina: 902605432 Fehmina Executive- HR

Hiring for International Voice Process/Chat Process Customer Service Fresher / Experience both can apply. Excellent comms required Salary 18k-35k Inhand Rotational shift and Off Night shifts 5 days working Call/WhatsApp Isaac- 9821396952 Required Candidate profile Fresher with Excellent communication skills eligible. Must be Comfortable with night shifts. Candidate must have Excellent verbal and written skills.

Hello, jobseekers Greeting from Shrasti We are hiring energetic and customer-focused individuals for the role of Customer Service Executive for our International Voice Process at our Kolkata and Mumbai offices. Job Title: Customer Service Executive International Voice Process Location: Kolkata / Mumbai Salary: 21,000 In-Hand | 25,000 CTC Working Days: 5 Days a Week Transport: Both Side Cabs (within 25 km radius) Key Responsibilities: Handle inbound and outbound calls for international customers Resolve customer queries and complaints efficiently and professionally Ensure customer satisfaction and maintain quality service standards Follow company protocols and data privacy regulations Update customer records accurately in the system Shift & Benefits : Rotational shifts , including night shifts Night Allowance : Up to 3,000/month Both side cab facility provided Performance-based incentives Interested candidates share their resume on WhatsApp or call directly 9450957497 With Regards Shrasti pathak HR Executive

Hi Jobseekers , Greetings from ShiningstarsITPL!! We are hiring for Customer Care Executive for Gurugram location !! Salary upto : 25K CTC Role & responsibilities Respond promptly and empathetically to customer inquiries across multiple channels (phone, email, chat, social media). Actively listen and understand customer needs to deliver accurate support. Diagnose problems and offer practical solutions or escalate complex issues when needed. Follow up to confirm satisfactory resolution and maintain high customer satisfaction. Maintain uptodate knowledge of company offerings, policies, and technical processes. Educate and guide customers in usage and best practices. Log every interaction, transaction, complaint, and resolution in CRM or ticketing systems accurately. Ensure data integrity for personalized and efficient service. Preferred candidate profile * Both undergraduates and graduates can apply for the same. * Candidates must have proficiency in English. Interested candidates may reach out to : 9369022693 (NIYATI VYAS) Thanks and regards Niyati Vyas HR Executive ShiningstarsITPL

WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary