4275 Solving Queries Jobs - Page 18

Customer Support – International Voice Process Location: Bangalore & Pune 5 Days Working, 2 Days Off Both Side Cab Facility Graduation Mandatory Minimum 1 Year Experience in Customer Support Salary: 5.75 LPA (42K in hand) HRMayur - 7357769199

Job Summary:- We are seeking a proactive and customer-focused Chat Support Executive to join our company. The ideal candidate should have excellent communication skills, a strong understanding of the financial industry, and the ability to provide timely, accurate, and professional support to our clients via live chat. Key Responsibilities:- Provide professional chat-based support to clients regarding queries. Respond promptly, clearly, and effectively to customer questions. Handle multiple chat conversations with speed and accuracy. Ability to multitask, prioritize, and handle pressure in a fast-paced environment. Proficiency in using chat support tools. Ensure high standards of customer sat...

Job Description: Voice Process Job Title : Customer Service Executive Process: Voice Process Location: Sector 66, Phase 9, Mohali To Apply: WhatsApp your resume to HR Diksha at 9988265439 (Resume must be sent via WhatsApp only for a quick response) Key Responsibilities: Handle customer calls and provide excellent service Resolve customer queries and issues in a professional manner Utilize excellent communication skills in English to ensure customer satisfaction Eligibility Criteria: Minimum 6 months of BPO documented experience Excellent communication skills in English Undergraduates and graduates both are eligible Shift Details: 6 days working with one rotational week off Rotational shifts

Role & responsibilities We are seeking proactive and detail-oriented Collections Agents to manage enterprise telecom customer accounts via chat & voice-based interactions. The ideal candidate will be responsible for maintaining healthy receivables, ensuring timely payments, and reducing DSO by following up with clients across various revenue buckets. You will work closely with the finance and billing teams to address disputes, clarify invoices, and ensure accurate customer communication in line with agreed billing cycles and terms. This will be a target-oriented process, wherein all FTEs & TLs will be allocated a certain USD target to recover. Preferred candidate profile Immediate Joiners Re...

Job Summary As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones. Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Document customer interactions and maintain records Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery Required ...

We're Hiring: Customer Relations Executive Location: Santacruz West, Mumbai Company: ia.ooo Join our growing team! Were looking for client-focused individuals to support hotel partners with reservation systems, OTA updates, and booking engine setups. Youll be the first point of contact for both existing and potential clients. Apply here: https://infibeam.keka.com/careers/jobdetails/95787 What you’ll do: • Assist hoteliers via call & email • Configure booking engines for hotel websites • Update OTA systems (like Booking.com, Expedia, etc.) • Manage client communication & build strong relationships Detailed Job Description: Extensive interaction with hoteliers (Clients) to solve reservation sy...

Seeking a skilled individual to manage both inbound and outbound queries efficiently. The ideal candidate should excel in drafting professional emails, organizing and conducting client visits, and tracking activities within our system. Required Candidate profile Excellent communication skills, both verbal and written. Advanced Excel Knowledge. Should know English and Hindi. logistics industry experience must. Looking for Man candidates

Urgent Opening for Education Counsellor / Academic Counsellor Salary: 20,000 To 40,000CTC Performing counselling for interested candidates by making outbound calls. For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner And Aalandi To schedule your interview send your CV through WhatsApp (number mentioned below) Mangesh::9620273109 Perks and benefits Performance Bonus and growth opportunities.

International customer support ||Freshers & Experience|| Mode: Work from Office Shift: Rotational Shift Location - Hyderabad & Bengaluru. Cab Facility is Available. Salary: Fresher - 3LPA. 6 months 18 - months 3.4 LPA . Above 18 months - 4.2 LPA. Role & Responsibilities : Handling inbound and outbound customer calls for foreign clients, resolving queries and issues, providing information about products and services, maintaining customer interaction records, escalating complex problems, and meeting performance targets for customer satisfaction Listen to customers' questions and concerns and provide answers or responses. Provide information about products and services. Take orders, calculate c...

Greetings from Inspiration Manpower !! We are delighted and pleased to inform you that your profile seems to be relevant for a requirement with our TOP MNC client. Please find below the details of requirements: Any Graduate / Under Graduate / Diploma Work From Office Minimum 1 year of experience in Customer Support 5 days of working Rotational off / Rotational Shift Fluency in English Location - Bangalore If interested and to apply, please revert with your updated resume. Thanks & Regards Huda Samrin HR Recruiter Inspiration Manpower Consultancy Pvt Ltd. PH: 7259027290 Email: recruiter14@inspirationmanpower.co.in Thanks & Regards Huda Samrin

Role: Customer Experience Associate (L2) PE Team (Voice Process) Location: Bangalore – Kudlu Gate (Work from Office) Working Days: 5 days/week | 2 days rotational off Job Summary We are seeking a Customer Experience Associate (L2) to handle voice-based customer interactions through CSAT calls, gather structured feedback, and conduct detailed analysis to identify areas of improvement. The ideal candidate should have strong ownership skills, excellent communication abilities, and a passion for enhancing customer experience. Key Responsibilities Conduct CSAT calls (voice process) and gather structured customer feedback. Ensure timely follow-ups while maintaining high-quality interactions. Maint...

Responsibilities * Handle customer inquiries, complaints, and feedback via phone calls in a professional and courteous manner. * Resolve customer issues promptly and efficiently to ensure high levels of customer satisfaction. * Meet or exceed performance targets for call handling time, resolution rates, and first-call resolution rates. * Maintain accurate records of all interactions with customers using our CRM system. Job Requirements * 1-5 years of experience in a call center environment or similar BPO setting. * Excellent communication skills with the ability to handle complex customer queries effectively. * Ability to work in a fast-paced environment with multiple priorities and deadline...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in Noida? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- Customer Support Executive Salary - 20kctc to 30kctc days working Rotational Shifts LOCATION- Noida Roles and Responsibilities * Handle customer inquiries, resolve issues, and provide solutions via phone, email, or chat. * Process customer orders, answer questions about products/services, and address concerns in a timely manner. * Maintain accurate records of customer interactions usin...

Job description Hi Job Professionals!! Greetings from BONKERS CORNER!! Positions - 1. Customer Care Executive REQUIREMENT - ANY GRADUATE FRESHER & EXPERIENCE CAN APPLY OF THIS PROFILE. Salary - Upto 2.4LPA Facilities - 6 days working Fixed Shift with Rotational week Off English Role & responsibilities Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems. Manage customer complaints professionally, aiming for first-contact resolution and ensuring positive experiences across all customer touchpoints. Be adaptable and ready to switch between...

Key Purpose of the Job : The Customer Care Associate is responsible for attending calls and handling customer interactions in the customer service toll free number. This includes logging of customer complaints, assigning technicians, addressing service requirements / queries, conducting service evaluations and documentation of calls. Educational Qualification / Experience required : - Graduate degree in any discipline - Experience of 3 to 5 years in call centre - Should possess multilingual skills - Must possess knowledge of spoken Hindi Key Responsibilities : 1. Responsible for attending calls on toll free number and ensuring action is taken to resolve complaints 2. Responsible for attendin...

1. Achieve the targeted STAGE WISE collection with in 10 days form the demand . 2. Demand to be raised with in 1 day from the achievement of Milestone of the project Note: Female Candidates preferred

Email Customer Service Process location: Gurgaon Graduate minimum 6 months of exp can apply Salary upto 24k inhand Should have fluent comm skills immediate joiner 24/7 Shift working days: 6 Call/WhatsApp us @ 9643085825 (HR Rohit) Perks and benefits both side cab

Email Customer Service Process location: Gurgaon Graduate minimum 6 months of exp can apply Salary upto 24k inhand Should have fluent comm skills immediate joiner 24/7 Shift working days: 6 Call/WhatsApp us @ 9354475254 (HR Nainy) Perks and benefits both side cab

Responsibilities: Manage incoming customer calls, resolve queries via phone & email Provide exceptional customer service through blended processes Handle domestic BPO inquiries with voice support. Manage basic e-commerce tasks.

Job Summary: Hiring freshers or experienced candidates for a customer service process involving inbound and outbound calls . Candidates must have strong communication skills and a customer-centric approach. Requirements: Graduate freshers OR HSC with 6+ months of experience Good communication skills Day Shift

Roles and Responsibilities Coordinate post-sale documentation including booking forms, KYC, and cost sheets. Initiate customer welcome calls and emails with receipt and project documents. Maintain CRM systems for project creation, lead entry, and stage-wise payment tracking. Assist in agreement preparation by coordinating with the legal team and customers. Facilitate home loan processing by arranging required documents and liaising with banks. Generate demand letters based on construction progress and follow up for timely payments. Handle customer complaints professionally by ensuring timely acknowledgment and resolution. Coordinate joint inspections, manage snag point resolution, and collec...

Customer Service Executive (Chat Support US Clients) Location: Noida Work Hours: 8 P.M to 5 A.M Job Type: Full-Time Experience: 1-2 years (Required) Were hiring an experienced and proactive Customer Service Executive to join our support team. Over time allowance Annual bonus

International Voice/ Non-voice roles for Freshers/Experienced both. # Handle queries with accuracy and efficiency # Maintain high customer satisfaction # Identify and escalate issues when required Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview in Mohali Perks and benefits Unlimited incentives Rotational shifts Cabs EPF

Handle customer inquiries via phone, email, or chat Resolve complaints and provide effective solutions Maintain accurate customer records Ensure high customer satisfaction Follow up on customer issues promptly Meet performance & quality targets Required Candidate profile Support team in achieving service goals Soft spoken excellent comms

Virtual interviews Hiring for freshers & experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu