2539 Solving Queries Jobs - Page 15

Respond to inquiries via call, WhatsApp, and chat, Assist customers with product selection and order details, Coordinate with the ads/marketing team for lead quality feedback, Maintain Excel trackers for follow-ups and performance Required Candidate profile - Prior experience in customer service, BPO, or support teams - Excellent verbal and written communication (Hindi & English) - Confident, polite, and persuasive tone - Organized and detail-oriented

PFB the address: Key responsibilities: New and Existing Clients Visits/Onboarding Understanding of clients' processes, cut-offs, Potential (Overall/CWH SOW), SKU Type, Shipment Handlings analysis, Palletization etc (Complete FCX Report to all stakeholders Leadership of - Ops/Regulatory Compliance/Fire & Safety/NE for approval before starting pickups and their sign off to start the client). Focussed pickup monitoring for the first 15 days to provide a smooth client experience Customization in FM & sign off from internal & external stakeholders to drive through SOP. Visiting existing clients to review the FM performance, take overall service feedback or there are some operational challenges to execute the pickups. Pickup success rate% monitoring Ensuring daily Successful Pickup 95% Pickup review meetings with the internal ops team on the ops failure and seller failure cases. Proactive approach for executing Pickups on the same day, timely dispatches, slot adherence, Load confirmations, Escalations from Shipper/Ops and rescue Purr at risk. Reviewing previous day performance and sharing the gaps and inefficiencies with the operations team to take the appropriate actions, Additionally having meetings with internal stakeholders to review the trend and enhancement of FM client experience. Ensure the datasets are clean and authentic through regular data scrutiny(Capturing correct contact details and address, also cleaning junk PURs in the system). Process Optimization and Root Cause Analysis: Conduct root cause analysis of recurring issues and propose data-driven solutions to prevent future escalations. Continuously optimize pickup processes to improve efficiency and reduce coordination-related missed pickups. Flexibility in Deployment: Can be temporarily deployed to underrepresented locations during periods of high demand or operational need. Skill Sets: Good & effective communication skills along with proficiency in English/Hindi and regional language Strong problem-solving skills and analytical skills with proficiency in Data analysis (especially Excel) Ability to create, establish, and maintain strong business relationships with clients and internal stakeholders Tenacity to work in stressful & fast paced environment

Roles and Responsibilities Handle customer queries via email, chat, and non-voice processes. Provide excellent communication skills to resolve customer issues efficiently. Work on blended process, international voice process, semi-voice process, and rotational shifts. Utilize strong problem-solving skills to address complex customer concerns.

HIRING FOR WORK FROM HOME For Freshers : 18k CTC For experience : 23k CTC Requirements: - UG can apply for fresher hiring. - GRADUATION IS MANDATE for experienced - Excellent communication skills are required - Minimum 1 year documented exp is required Technical/System Requirements: System: Processor : Core i5 7th Gen or above, 8GB RAM Camera: Mandatory Internet Speed: Minimum 20 Mbps Headset: Compatible ISB headset with noise cancellation Suggested Brand: Big Passport (available online at reasonable prices) UPS: Mandatory EDR Installation: Mandatory Interested can call or drop their cv on HR SOHAM : 9352492579 HR KHUSHBU : 91032 47535

Key Responsibilities 1. Respond to customer inquiries via calls 2. Resolve customer complaints and issues 3. Provide product/service information and recommendations. 4. Document customer interactions and maintain accurate records. 5. Collaborate with internal teams to resolve customer issues. Requirements 1. Excellent communication and interpersonal skills. 2. Strong problem-solving and analytical skills. 3. Ability to work in a fast-paced environment. 4. 1-3 years of customer service experience (freshers with excellent skills can also apply). What We Offer 1. Competitive salary and benefits package. 2. Opportunities for career growth and development. 3. Collaborative and dynamic work environment.

Role & responsibilities 1. Ensuring client's satisfaction as per the SLAs. 2. Handling voice calls from client's and providing them with a good support so that their query can be resolved. 3. Should be aware about US culture. 4. Good knowledge on MS-Word, MS-Excel and MS-PowerPoint skills. 5. Should have excellent communication skills. 6. Should be a quick learner. 7. Should have the confidence to represent the product in front of the clients. Job Responsibilities: - 1. Providing splendid client's service to client in a friendly and courteous manner at all times. 2. Providing the Demos of the product to the client. 3. Follow-up with the existing clients via calls and emails. 4. Should be well versed in B2B market. US Shift- Monday to Friday (Alternate saturday may be working If required) Shift timings- 7 PM to 4 AM or 8 PM to 5 AM Benefits:- Transport allowance Free Meal Employee - friendly cooperate work culture

HI Applicants !! GREETINGS FROM SHINING STARS ITPL !!! APPLY HERE !! Profile - Customer Service Process - International Voice & Blended Qualification - Graduate fresher & Undergraduate with six months experience are eligible to apply. Must Be Carry Good To Excellent English Communication Skills. International Process Experience Will Be An Advantage. Salary StructureFresher - 21 To 32K CTC Monthly Performance Based Incentives + Retention Bonus (Package Depends On Communication Skills & Experience) PREFERED CANDIDATE Candidate must be fluent in English communication skills. Graduate fresher or undergraduate with six months customer service experience can preferred. Candidate must be versatile & ready to work in rotational shift. Candidate must be immediate joiner. Candidate must be ready for walk in interview . Cabs is available for Gurgaon location , No cabs for Noida location. Graduation will be an advantage for Gurugram location. Candidate who have examination in july & august is not eligible to apply. OTHER BENEFITS Transport Facilities Monthly Performance Based Incentives Hike After 6months Retention Bonus TO ALIGN YOUR INTERVIEW CONTACT -ASHISH @6388849191 AVAIL ON CALL & WHATSAPP Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives and Telesales Executive for our dynamic BPO team in Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Location - Gurugram Sector 18 Process- Customer Support Executive Shifts - Rotational shifts for Males,Purely Day Shifts for Females Mode of Interview - Walkin Qualification - Only Graduates can apply Eligiblilty - Freshers and Experienced both can apply Salary - 23-25k ctc ( Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities ) Requirements: Excellent English Communication is mandatory Must be an immediate joiner ************************************************************************************ Location - Gurugram Sector 19 Process - Sales Executive (Apollo Health Insurance) Shifts - Day Shifts Mode of Interview - Only Walkin Qualification- Undergraduates and Graduates both can apply Eligibility - Minimum 6 months of experience in policy sales/insurance sales/banking sales Salary - 22 - 28 k ctc Excellent English Communication is mandatory Immediate Joiners Required ************************************************************************************ Key Responsibilities :- For Customer Service: Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. For Sales : Make outbound calls to the customer queries via calls Drive revenue growth by building relationships, generating leads and closing deals To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number Saima - 8090893339 NOTE- IN CASE IF CALL IS MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME ON THE SAME NUMBER ( 8090893339 ) Regards, Saima Hiring Consultant Recoup Info. #gurugram#noida#noidajobs#jobs2025#lko#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess

Hi Jobseekers, Greetings from ShiningStarsITPL We are hiring for Non voice process for Noida location for one of the multinational BPO. Please go through the job description - Job Title: Non-Voice Process Executive Location: Noida, Uttar Pradesh Job Type: Full-Time Experience Required: At least 1 year experience on paper Salary Details: 25,000 CTC per month (based on experience and performance in interview) Roles and Responsibilities: Process and respond to customer queries through email or chat support. Perform accurate data entry and documentation tasks. Maintain confidentiality and integrity of customer data. Follow standard operating procedures and quality guidelines. Work collaboratively with team members and management to meet daily productivity goals. Required Skills: Good written English communication skills. Basic computer knowledge (MS Office, typing skills). Ability to multitask and manage time effectively. Minimum qualification: Any graduate. Willingness to work in rotational shifts. How to Apply: For any further queries or to get your interview aligned please give a call on - 9580746603 (Pooja Mishra), if incase it misses you drop your resume over the same number.

We are seeking a dynamic and motivated individual to join our team as a Business Associate. In this holistic role, you will be an integral part of our team, contributing to the growth and success of the organization. This position offers a unique opportunity for career development, with the selected candidate being trained for management-level responsibilities. The selected candidate will undergo comprehensive training, equipping them with the skills and knowledge required to take on management-level responsibilities. This includes mentorship, leadership workshops, and exposure to diverse aspects of our organization's operations. Professional Growth Opportunities- We aim at fostering the professional development of our employees. Benefit the opportunity to enchance your knowledge and advance within the company. Networking- Build professional connections within the industry, opening doors to future opportunities and collaboration. Eligibility Criteria- Age - Up to 27 Work Experience - 0-2 years IMMEDIATE JOINING REQUIRED Skills : - Customer Service, Marketing Management, Solving Queries, Leadership Development, BDM, EVENT MANAGEMENT, FIELD MANAGEMENT, A,E,I,O,U, PUBLICITY, BRAND CAMPAINGS, BRAND AWARENESS, BPO, CALL CENTRES, CHANNEL SALES, MASS MEDIA, ENTREPRENUERSHIP, INSURANCE, LOCAL SALES, LEAD GENERATION, DEALER SALES, AGENCY SALES, CABIN SERVICES, FLIGHT ATTENDANT, CROSS SELLING, UPSELLING, TELE SALES, CRM, CLIENT RELATION, CLIENT SERVICING, direct sales, business, business associate, business management, management trainee, business owner, owner, leader, leadership, team leader, b2b sales, sales executive,

Process :- Yes Bank Telesales - Voice Process ( SALES ) Inbound and Outbound process HSC Mandatory Fresher & experience both can apply Good English + good sales knowledge in hindi Salary upto 15.5k in hand Required Candidate profile Qualification :- Hsc Pass location:- Airoli, Navi Mumbai, Maharashtra- 400708 To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Priyanka:- 7875990932 Perks and benefits Good salary With Unlimited Incentives

Role Purpose Responsible for handling of social media requests from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability 1. Liaise with Sales, marketing, Risk, Product, pricing, and collection for the deviations, Service Nos and change/improvement in process to drive Customer Centricity 2. Work proactively on probable escalation/Early Warning Signal triggers as per defined process 3. Ensure Real Time Response on social media platform basis customer sentiments and ensure business reputation is maintained 4. Own & track mapping and allocation pending volume 5. Ensure process documentation and compliance adherence Measures of Success 1. FRT(First Response Time) Rate 2. Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation 3. Customer Satisfaction 4. Process Adherence as per MOU Technical Skills / Experience / Certifications Experience in ORM/ Social Media Response / content management Competencies critical to the role 1. Stakeholder Management 2. Problem-solving ability 3. Analytical Ablility

Role & responsibilities Job Description Achieving target of supplies billing(Monthly) Opportunity Creation from new customers Ontime Payment Collection within due date as per po Telecalling(Supplies & Service) for Lead Generation Realtime ANT ERP updation for all cases, including customer communication Customer Feedback after service completion , inbound calls . out bound calls Requirements Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus; Good computer skills (MS Office) Proficiency in English Well-organized and responsible with an aptitude in problem-solving Excellent verbal and written communication skills based on the performance in interview we will provide the salary

Location : Lower Parel, Mumbai. Service recovery is a customer grievance handling unit. The potential candidate will be responsible to handle IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations. What does the job entail? Responsible for resolving customer queries and service requests received through email Ensure service interactions are dealt with promptly including service recovery Responsible for closing HNI Policy Servicing FR raised with TAT Responsible for ensuring Maturity and Annuity credits happen to customers on due dates by co ordinating with customers and stakeholders for submission and process of requests on time Drive targets for ensuring HNI/NRI Unclaimed balance Drive targets for reducing email FRs by curbing trigger of incorrect FR /Co ordinating with customer for faster closure of FRs Deliver best in class customer experience in the service interactions leading to improved VOC Identify gaps in existing processes and work with various project teams to drive improvements Ensure SLA's, TAT's, Productivity and Quality metrics are met as per defined targets Essential conditions: Education: Graduation Work exp: 2+ years into BFSI Sector Service Recovery Work related skills: Good in Excel, process of cross-functional departments and effective communication skills. For more information: Komal B./ HR Team Phone/WhatsApp: +91 93289 59079 Email : komal@tekpillar.com

Location : Lower Parel, Mumbai. Service recovery is a customer grievance handling unit. The potential candidate will be responsible to handle IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations. What does the job entail? Responsible for resolving customer queries and service requests received through email Ensure service interactions are dealt with promptly including service recovery Responsible for closing HNI Policy Servicing FR raised with TAT Responsible for ensuring Maturity and Annuity credits happen to customers on due dates by co ordinating with customers and stakeholders for submission and process of requests on time Drive targets for ensuring HNI/NRI Unclaimed balance Drive targets for reducing email FRs by curbing trigger of incorrect FR /Co ordinating with customer for faster closure of FRs Deliver best in class customer experience in the service interactions leading to improved VOC Identify gaps in existing processes and work with various project teams to drive improvements Ensure SLA's, TAT's, Productivity and Quality metrics are met as per defined targets Essential conditions: Education: Graduation Work exp: 2+ years into BFSI Sector Service Recovery Work related skills: Good in Excel, process of cross-functional departments and effective communication skills. For more information: Komal B./ HR Team Phone/WhatsApp: +91 93289 59079 Email : komal@tekpillar.com

VACANCY FORM Position Vacant : Sr. Executive Customer Relations (Real Estate) No. Of Vacancies : 1 Reporting : Reporting to Customer Relationship Manager Organization Name : Sanya Infrastructure Pvt. Ltd. Company Profile (Industry, Size, Products/Services, Standing in India/World etc.) Sanya Group is an ISO 9001-2000 diversified group engaged Real Estate, Hospitality, Medical Facilities, Diagnostics Centers and FMCG goods. The Group is into a JV with leading national brand Godrej for a residential project Godrej Summit in the prime and fast growing Sector-104, Gurugram, adjacent to the Dwarka - Expressway. A proud owner of the elite 5 star hotel Courtyard by Marriott in Gurugram, the Group is also developing Housing Projects, Commercial Complexes, Shopping Malls, Townships and SEZ Pan India. The Group also owns and operates in Gujarat and Madhya Pradesh. 14 imaging and diagnostic centers in two states. Level of designation (Managerial/Non Managerial) : Sr. Executive Customer Relations Functional area : Customer Relations Industry : Real Estate/Infrastructure Desired work experience ( in complete years ) : Minimum : 02 years Maximum : 05 years Compensation Offered : 4 - 4.5 lakh per annum Location of posting : Based in Gurugram Contact Information: Name : Rohit Puri Designation : HR Manager Company : Sanya Infrastructure Pvt. Ltd Address : Plot No. 27B, Sector Road, B Block, Sushant Lok Phase -1, Sector -27, Gurugram. E mail id : rohit.puri@sanyagroup.in State : Haryana-122001 Phone (s) : 9811340958 Job Description / Responsibilities : Responsible for Customer Satisfaction. Build and maintain relationships with the entire customer base . Responsible in maintaining MIS and closely work for Preparation of Final work Report. Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS reports. Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation. Responsible for handling customers & entire customer data base. Attending customers visits with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process. Managing post booking customer services till delivery / possession stage. Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call. Collection of payment dues, against demands generated with construction progress Assisting customers on allotment , Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of documents Managing post booking customer services till delivery /possession stage. Build & maintain relationships with clients. Escalating & resolving the concerns as raised by clients. Conduct business reviews to make sure that the clients are satisfied with the service. Coordinate with Internal departments to ensure that the business needs are fulfilled effectively. Ensure regular monitoring of project, progress and update the clients on the same. Ensure on time completion, comprehensiveness, and accuracy of all documentation pertaining to sale and service. To maintain relationship with clients and coordinate on client queries post booking formalities till possession. To assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc. Ensure the compliance with the process and procedures made by the company and ensure its effective implementation during the complete process. To prepare various reports on daily, weekly, quarterly and monthly basis. Excellent communication and interpersonal skills. Good hands on experience in advance excel formulas and have handled ERP (Sales Tracking Software) Desired profile : Graduate Proven work Experience and Knowledge as a Customer Relations in Real Estate specially in Commercial / Retail sector. background in customer acquisition strategies. Technical expertise with CR and analytical systems Strong communication skills along with a customer-oriented attitude Should have experience and expertise of Real Estate. in-depth understanding and knowledge of the Real Estate. Team Leader with great Entrepreneurial attitude with good communication skills. Be energetic and passionate . Good understanding of the Real Estate Market. Integrity towards the organization. Excellent problem solving and Customer Relationship Skills. -

Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

Job Title: Account Specialist Department: EPayment Gateway/Operations #BeMore Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What's your mission? As an Account Specialist, you will work with our e-Payment Account to provide a #happier customer experience through a variety of channels, including phone, chat, and email. This is a great opportunity to join a dynamic and collaborative team that will provide quality support to address customer enquiries relating to their e-Payment account. To be successful in the role, you should have a keen interest in the e-Payment/Finance related field, love working in a customer-focused environment and enjoy investigative and problem resolution duties. Youll help us deliver excellent service to our partner brands by performing these tasks: Provide exceptional service to E-payment users via phone, chat, and email. Build strong relationships with team members and e-Payment users. Investigate user issues, discover bugs, and resolve them as soon as feasible. Advocate for users and share best practices with the team to continuously enhance our processes. Update the internal knowledge base when you learn something new. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO 18295-1 Quality Management System of TDCX. Who are we looking for? Candidates must have a high level of English proficiency, corresponding to the minimum CEFR C1 level. At least 2 years of experience in the BPO or contact center environment. Preferably with experience in the Financial, Banking, or Fintech industry. Bachelors degree in any field. Prior experience in customer-facing roles (e.g., B2B, B2C, or contact centers) and handling multi-channel support (email, phone, chat). Strong problem-solving abilities with the capacity to handle complex and demanding cases. Willingness to transition between teams to support business needs effectively. Must be open to working rotational shifts, including weekends Contact for more details: 73861 78022 (Only whatsapp) shaik.shahanaaz@tdcx.com

Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales.

Hello Job Seeker, Greeting From Shining Stars ITPL Job Title: Customer Care Executive Location: Lucknow Responsibilities : Provide resolution to the customers. Manage chat ensuring seamless connections and minimal disruptions Resolve queries and escalate when necessary Maintain confidentiality and adhere to company policies Requirements: Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong problem-solving skills Undergraduate/ Graduate both can apply Fresher and Experienced (minimum 6 months experience on papers) can apply. Ready to work in the rotational shifts ( Night shifts) 5 day working and 2 day rotational off what we offer: Opportunities for career growth and advancement Paid training Permanent Job Salary : 17kctc + 3000 Quaterly bonus Preferred Candidates; Should have excellent English communication, spoken, reading and writing without MTI (mother tongue influence) Should be tech savvy and smart Should be able to convince and retain customers, and ability to handle customers. Interested candidates can contact and share their CV in whatsapp at 9450957497,9580746603(HR Pooja) With Regards, HR Shrasti 9450957497

Mega Walk in Drive - Retail Industry - Marks & Spencer Department: Customer Service Assistant Location: Kochi, Bangalore , Hyderabad Reports To: Customer Service Manager Education : 12th Pass Shift Timing : 8:00 AM - 10:30 PM ( any 9 Hours rotational ) Week Off : 2 days OFF ( NO "Saturday & Sundays") Job description Job Title: Customer Service Assistant ( Fashion Consultant/Sales Executive) Key Responsibilities: Greet and assist customers in a professional and friendly manner. Ensure achievement of sales targets assigned to the store. Ensure minimization of costs by controlling wastage, and handling merchandise properly To avoid shrinkage in the store Stay updated on the latest fashion trends and product knowledge. Ensure visual merchandising standards are adhered to and standards are maintained. Ensure merchandise is handled correctly through the correct stock management processes. Handle the responsibility of cashiering as and when needed. Follow company processes and guidelines for store operating procedures. Meet and exceed sales targets. Good communication and interpersonal skills. Requirements: Genuine passion for fashion and a keen eye for style. Good communication and interpersonal skills. Strong customer service orientation. Ability to thrive in a team environment. Previous experience] in a similar role is preferred but not mandatory. Interested candidates can come for the walk in Drive which is happening on below locations starts from 10 AM - 7 PM Bangalore Mall of Asia - 16th July 2025 Marks And Spencer Reliance India Pvt Ltd,239/240/275/89/1 Bytarayanapura Village, Yelahanka Hobli, Bangalore, Karnataka 560092 Hyderabad - Inorbit mall - 18th July 2025 LG-01-02-04,In-orbit Mall Rd, APIIC Software Layout,Cyberabad,Hyderabad-500081,Telangana Hyderabad - City Central - 21th July 2025 Sarath City Capital Mall, UGF-054,058 & FF 054-058,Kothaguda Village, Serillingampally Mandal, RR Dist, Hyderabad- 500084,Telangana Bangalore Koramangala Sony World - 22th July 2025 Marks& Spencer Reliance India Pvt.Ltd,No-1,3Rd Main, Ashwini Layout,Inner Ring Road,Kormangala,Bangalore-560034 Please contact - Jesila - 9560975339 / jesila.correya@mnscorp.net (For more details)

Providing complete information about the product to customer Solving all product or service related issues of the customers Preparing the Customer Service Guideline should have non voice exp Keeping a Record of the Customers Call @ Pallavi 9343632026

Responsibilities: * Lead customer support team * Manage client relationships * Ensure timely resolutions * Meet service level agreements * Collaborate with cross-functional teams Provident fund

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior team members when necessary. Desired Candidate Profile Excellent verbal and written communication skills for effective customer interaction. Ability to work in an inbound process environment handling multiple tasks simultaneously. Strong problem-solving skills with attention to detail for resolving customer queries efficiently.

We are hiring for Domestic Voice Process - Malayalam & Hindi any 1 Language required Good communication required Min 6 month BPO exp Mandatory Immediate joining required More info pls call HR Janani - 6382190298 & HR - 7826016280 Required Candidate profile Malayalam, Hindi, Hindi Call Center, Malayalam Voice Process, Malayalam Calling, Voice Process, Customer Support, Telesales, Banking Process, Collection, Insurance,Customer Service,CSA Perks and benefits PF