2539 Solving Queries Jobs - Page 14

Customer Interaction Service Coordination Customer Feedback and Surveys Relationship Building Product Knowledge and Training Required Candidate profile Bachelo'r degree in Business Administration, Marketing, or a related field (preferred) Proficiency in MS Office applications and CRM (Customer Relationship Management) software

Greet customers warmly and assist them with inquiries, test drives, and vehicle selection Follow up with customers after service visits to ensure satisfaction and address any additional concerns Required Candidate profile CANDIDATE MUST HAVE GOOD EXPERIENCE IN CARS INDUSTRY OR AUTOMOBILE INDUSTRY

Mega Walk- in Drive : 17th July'25 - 19th July'25 Tech Mahindra is hiring for Customer support Voice Process . Experience : 6 months & above (any BPO Industry) Salary: disclosed ( f2f discussion) Shifts: Morning/Evening Working days : 5 days ( 2 rotational week off) Education: Any Graduation Languages Required: Excellent communication skills in Hindi/Tamil & English Notice Period: Immediate joiners are preferred Interview timings: 09:30Am to 03:00 Pm(Monday to Saturday) Work Location: Hyderabad Walk-in interview/Work location : Pranavas one Group Commercial office Space 6-5-654,Punjagutta Rd, Raj Bhavan Quarters Colony, Somajiguda, Hyderabad. 5th floor, Beside Erraummanzil Metro station, Tech Mahindra New location Carry Your updated resume along with supported documents Interested candidates can share their resumes on pd001058392@techmahindra.com Contact details : 8247518792 HR : Dharmasree

Greeting customers, understanding their concerns, and providing excellent customer service

Responsibilities: * Greet guests, take orders, serve food & drinks * Provide exceptional customer service at all times * Supervise stewards/waiters, handle queries promptly * Manage restaurant operations efficiently Food allowance Performance bonus

Responsibilities: Manage customer relationships through effective communication and issue resolution. Collaborate with cross-functional teams on product improvements and service enhancements. Shift allowance Health insurance Sales incentives Performance bonus Provident fund Flexi working

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL ####### HUGE OPENING'S FOR CHAT PROCESS ######## SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Undergrads/Grads all can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- Upto 16k in hand for freshers Upto 24k in hand for experienced WORKING DAYS- 6 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- NOIDA SECTOR 62/127 #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #bankingprocess ,

Hi Job-Seekers, Greeting from ShiningstarsITPL!!! WORK FROM HOME We are hiring for English and Hindi representatives to join our team. This is a work-from-home opportunity where you will assist customers with their inquiries and provide excellent customer service. Responsibilities: * Handle customer inquiries in English, and Hindi. * Provide support and resolve customer issues. * Maintain a high level of customer satisfaction. * Work in rotational shifts. Requirements: * Excellent communication skills English, and Hindi. * Comfortable with rotational shifts. * Graduates and undergraduates are welcome to apply. * Minimum 1 year of experience in customer service and Fresher * Must have a personal laptop and Wi-Fi. System Requirements: * Processor: i5 or i7 * RAM: 8GB and above * Operating System: Windows 10 Pro, 11, or 11 Pro * Wi-Fi Speed: 50 MBPS and above * USB Headsets * Power Backup Salary Details: UPTO18,000 CTC (In-hand: 14,090) Interested candidates may call and share resume on Whatsapp on this number-7080322333( Anwesha) THANKS & REGARDS HR EXECUTIVE ANWESHA SHININGSTARSITPL

Hiring for Big Mncs for International voice Process related to Telecom Process Gurgaon Location Any Grad/UG can apply Salary upto 24.8 k in hand MIV : 2500-3500 in hand Huge Incentive 2 Roster off and Night Shift Both side cab Anjali : 9354911705 Required Candidate profile Candidate should have excellent communication Candidate must be comfortable with Night shift and WFO Candidate Must be Immediate Joiner Perks and benefits Both side cab MIV :2500-3500 Huge Incentive

Startek Hiring for E-commers ( Flipkart ) Actively Looking for customer care executive support Flipkart Mega Walk-in ( 16-07-2025 to 22-07-2025 ) Skill Required: English & Telugu Following are rounds of Interview Typing Test: (25 WPM with 85 % accuracy Required) 1. HR Round 2. Voice Versant Round (L-4 Versant Required) 3.Operations Round 4. Client Round Reports to: Team Leader Qualification : Under Graduates or Graduates Who can apply : Fresher or Experience (Both Male & Female) Last working time for Females if 8 PM 9 Hours login - 1 Hour break . Working Window : (24/7) Rotational shifts for Boys . Off: Rotational week off Working Days: 6 Days Position Summary: First point of contact to the customers. Freshers:17,000 CTC , Experienced : 18,650 CTC . Benefits : ESI , PF , Bonus of 3000 for every 3months . Call Centre Agent Roles & Responsibilities: - Managing Inbound calls Following various communication scripts when speaking to a customer. Identifying customer needs, answering questions, and providing solutions/alternatives to issues. Building sustainable customer relationships. Keeping records of all conversations organized. Building product knowledge; and improving performance and achieving targets. Maintaining and improving quality results by adhering to standards and guidelines. Call Centre Agent Skills : - Detail-oriented : Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers. Organized : Agents need to be able to access CRM systems and track recorded conversations while speaking to customers. Flexible : Agents must be able to adapt to unique customer queries and situations. Friendly/empathetic : Agents need to be able to understand a situation from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems. Calm under pressure : Agents may have to handle hundreds of customers calls each day. They should be able to maintain composure in stressful situations. Effective communicator : Agents need great verbal/written skills to effectively communicate with customers. Professional : Agents must be able to apply professional behaviour with colleagues and customers to resolve issues and improve customer satisfaction quickly and effectively. Desired Candidate Profile : - Candidates who are Fresher/Recent Graduates/Candidates with relevant experience) can apply Fluency in communication (English/Telugu) Familiar with MS Office Tools Have a good attitude - should be committed to the work Can-do attitude with ability to manage multiple tasks in tight timeline frames. Ability to work independently with strong attention to detail and quality. Must be patient and a good listener to answer customer queries and concerns. Excellent customer handling and customer engagement skills. Contact HR Vinay ( 8008135518 ) / Only What's App

•Provide superior Customer Experience on Chat •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction, efficiency and quality. Required Candidate profile •Good Communication required . •Freshers / Experienced both can apply. •Graduates/12th pass both can apply. •Comfortable with "Work Form Office". •Hindi, English language required

Job description Hiring for Voice Bpo UG freshers can apply International & Domestic Voice Non voice max-28k Immediate joiners only 5 days work 2 week off Cab available Call Pavithra-9538804043

Handle inbound calls handling customer quire in chat process or voice process Strong English Communication

Job description Hiring for Voice Bpo UG freshers can apply International & Domestic Voice Non voice max-28k Immediate joiners only 5 days work 2 week off Cab available Call HR SANIYA KOUSAR -9611785974 thejobfactorysaniya@gmail.com

CS - IT Job Description: Responsible for handling inbound & outbound calls. Handle the complaints and queries of customers pertaining to Mobile App & Kotak trading platform Used Salesforce to open and resolve customer returns, complaints, and technical issues, coordinating with logistics and tech teams Provide full support for all product like Mobile App, Website for trading and Desktop Software like NEST Trader. Escalating case to concern teams Identify customers needs on every requirement with quick response time. Skills and Knowledge: Graduation must be completed Should have technical knowledge Should have basic knowledge of computer language i.e. Python, Java etc. Should have excellent communication, writing, typing & presentation skills. Strong Communication, comprehension and presentation skills. Ability to multi-task, prioritize and manage time effectively. Graduate / Post graduate with minimum 1 year of experience in broking industry

Call & Trade Location- Thane Candidates with 6 months experience and above can apply. NISM 8 Mandatory KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Responsible for handling inbound & outbound calls. 2. Responsible for resolving the queries of investment products, investment options, financial market, updates in capital market. 3. Identify customers needs on every requirement with quick response time. 4. Handle the complaints and enquiries of customers. 5. Responsible to handle Continuous interaction with the clients to identify their requirements and provide trading/hedging solutions through existing product gamut. Share your cv : smruti.kadam@kotak.com

WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Suman @9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

Location - Worli, Andheri and Powai Rotational Shift and Rotational Week-off About the role; As the Guest Relation Executive at SILA, you will be the first point of contact, representing our commitment to excellence in Facility Management. Your role is pivotal in ensuring a seamless and professional experience for all visitors, clients, and employees. This role is crucial in ensuring smooth day-to-day operations and maintaining a professional and welcoming atmosphere. You will manage front desk operations, provide vital administrative support, and collaborate with various departments to maintain an efficient and welcoming environment that reflects SILAs standards of service and professionalism. Key Responsibilities: Reception Management Provide a professional, welcoming presence for residents, clients, and guests, offering assistance and advice as needed to ensure a positive experience. Conduct regular rounds in the lobby during peak hours to ensure smooth operations and personally greet residents/Guests, maintaining a welcoming environment. Ensure the reception area is always clean, tidy, and organized, with all necessary materials readily available. Handle incoming calls, emails, and inquiries, directing them to the appropriate department or individual Maintain a hospitality-focused outlook and always present a polished, professional appearance. Client and Guest Support Answer incoming calls, redirect them as needed, take messages, and manage outgoing and incoming mail, ensuring all communications are handled efficiently. Utilize helpdesk software to acknowledge and ensure the timely closure of raised tickets, maintaining high standards of service. Maintain accurate records of all interactions and correspondence, including resident feedback, to ensure follow-up actions are taken. Handle complaints and crises effectively, taking ownership of issues and ensuring they are resolved within the set Turnaround Time (TAT). Ensure all complaints are addressed and resolved, with proper communication to stakeholders. Respond promptly to internal and external calls, emails, and inquiries. Collaborate with relevant departments to resolve issues efficiently, ensuring all communications are courteous and professional. Facility Coordination Assist the Property Manager with various tasks to maintain property operations at optimal levels, including managing events, general maintenance oversight, and guest handling. Work closely with other departments to ensure a seamless customer experience, including gathering and acting on customer feedback after each service request or complaint. Administrative Support: Assist with administrative duties such as filing, inventory management, and maintaining various reports (MMR, DMR), complaint trackers, and dashboards. Data Analysis & Reporting: Analyse data to prepare daily call log summaries and monthly MIS reports, providing insights for management. Emergency Response: Respond swiftly to emergency situations, coordinating with the appropriate authorities as required. Lost & Found Management: Be familiar with and manage lost and found procedures to ensure items are handled appropriately. Shift Handover: Update the handover/takeover register at the end of each shift to ensure continuity of tasks and communication across the team. Required Qualifications and Skills: High school diploma or equivalent. A bachelors degree in Hospitality, Business Administration, or a related field is a plus. 2-3 years of experience in a front office or customer service role, preferably in a facility management or similar industry. Excellent communication and interpersonal skills. Basic understanding of the Microsoft Office Suite (Word, Excel, PowerPoint). Willingness to work in a fast-paced environment with multitasking ability Customer-oriented mindset with a passion for providing exceptional service Willingness to work in flexible shifts, weekends and holidays is an added advantage. About the company: SILA is a Real Estate Platform, managing over 200 million sq.ft. of assets with 25,000+ employees, pan India. We have a diverse client base of large Corporates, Real Estate Funds, Landowners and Developers. SILA provides Facility Management, General Contracting and Real Estate Advisory services to various sectors. In 2019, SILA ventured into Real Estate development, with a Mumbai Metropolitan Region (MMR) focus. SILA’s development arm is currently constructing 750,000 sqft of Real Estate Norwest Venture Partners and Samara Capital Group have invested in the Services and Development businesses respectively.

-Average communication required Marathi And Hindi -HSC Freshers are welcomed -Location: Mantri IT Park Viman Nagar Pune-411014 -Age 18 to 35 -Male and Female both can apply -Salary For Fresher/ Experience 12,200 take home+ Incentives Required Candidate profile - Having basic Knowledge on Customer Service. - Day shift. How To Apply..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rushikesh :- 9822961821 Perks and benefits Incentives and growth opportunities.

WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat / voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5 Day working EPF

Hiring For Aditya Birla - Outbound Voice process - Salary:- 14k-15k - Need Avg english - Shift timing:- 9:30am-6:30pm - Rotational off - Qualification HSC pass Required Candidate profile Candidate should be willing to work from office. Job Location: Majiwada, Thane - 400607 More Details Call HR Mahek:- 7559401618 Perks and benefits Good salary with unlimited Incentives

Location:- Trophizoid IT Park, Noida Sector 62 Process:- TATA 1mg Pharma Chat Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Skill - versant 4 and 5 candidates Candidates should be good in english spoken and written Experience- 6 months to 1 yrs of experience Preferred candidate profile Tata 1mg Customer Service Qualification:- Hsc To Any Graduate Skill set:- Good communication Versant 4 & 5 Salary:- 15000 Inhand for HSC Pass 16000 Inhand for Graduate Pass Week off:- Rotational off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp/Mail (number mentioned below) HR Mahek:- 7559401618

Top MNC BPS is hiring for the Premium Voice Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3.60LPA - 6LPA Rotational Shift 5 working Days + Cab + Bonus Call / WhatsApp- 9147047911, 9147047910, 9007152957,

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR BLENDED PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Kolkata, Bangaluru & Hyderabad Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Candidates communication should be good. For Kolkata: Salary - Upto 20k Ctc WORKING DAYS- 6 ROTATIONAL SHIFTS QUARTELY BONUS - 2000 Incentives will be provided based upon performance For Bangaluru: Salary - Upto 32k Ctc WORKING DAYS- 6 ROTATIONAL SHIFTS QUARTELY BONUS - 2700 Incentives will be provided based upon performance For Hyderabad: Salary - Upto 20k Ctc WORKING DAYS- 6 ROTATIONAL SHIFTS Incentives will be provided based upon performance INTERVIEW MODE- WALK-IN INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER. UJWAL PANDITA - 8899851187 #BPO#customersupport#inboundprocess#blended#chatprocess#voice#customerservice #customerhandling#customercare#voiceprocess#BPO#solvingqueries#cse#domesticprocess #noida#gurugram#lucknow#customerretention#shiningstarsitpl#customerconcerns#solvingissues#workfromoffice

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR BLENDED PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Noida, Gurgaon & lucknow Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Candidates communication should be good. For Noida: Salary - Upto 30k Ctc WORKING DAYS- 6 ROTATIONAL SHIFT For Boys DAY SHIFT FOR GIRLS ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 3000 Incentives will be provided based upon performance For Gurgaon: Salary - Upto 32k Ctc WORKING DAYS- 6 ROTATIONAL SHIFT FOR BOYS DAY SHIFT FOR GIRLS ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 Incentives will be provided based upon performance For Lucknow: Salary - Upto 25k Ctc WORKING DAYS- 6 ROTATIONAL SHIFTS QUARTELY BONUS - 2700 Incentives will be provided based upon performance INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER. UJWAL PANDITA - 8899851187 #BPO#customersupport#inboundprocess#blended#chatprocess#voice#customerservice #customerhandling#customercare#voiceprocess#BPO#solvingqueries#cse#domesticprocess #noida#gurugram#lucknow#customerretention#shiningstarsitpl#customerconcerns#solvingissues#workfromoffice