2539 Solving Queries Jobs - Page 13

Understanding & Solving customer queries via telephone - Resolving the query within the given TAT - Handling inbound calls and emails in a professional manner. - Resolving customer inquiries and requests and ensuring strong customer satisfaction. - Working with various internal teams to ensure prompt and accurate order processing and delivery. - Escalating customer feedback as required. Ideal Candidate : - You have at least 1 year of experience in a Customer Service, Tele sales, or Inside Sales role, ideally within the Manufacturing, Metals & Steel, Retail and BPO Industries - You must have skills in Tele-calling and query-solving and also team handling - You must be willing to learn new things - You have a proven track record of meeting/exceeding your targets. - You possess excellent interpersonal as well as written and verbal communication skills. - You are a strong networker & relationship builder - You are adaptable and thrive in changing environments - You are a strong team player who can manage multiple stakeholders Noted: Only Shortlisted candidates would be called for F2F Interview

Identifying and contacting potential customers to introduce the company's offerings. Clearly and concisely explaining the features and benefits of products or services to customers over the phone. Required Candidate profile Qualification- 12th to Any Degree(2021, 2022, 2023, 2024, 2025) Mode of Work- Office Languages: Telugu ,Kannada ,Malayalam, Hindi, Tamil Immediate Joiners Preferable Contact HR Jeyavinitha: 6383756485 Perks and benefits PF / ESI Incentive up to 10k

Greetings from Infosys BPM Ltd., We are hiring for Customer Support International Voice Process in Bangalore, please walk-in for the interview on 18th July 2025 at Bangalore. Note: Please carry a copy of this email to the venue. Interview Time: 10 AM to 1 PM Interview Date: 18th July 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Bangalore Qualification : Full time Graduates (15 Years of Education) Experience : 1 - 3 Years Job Description: Senior Process Executive Location: Bangalore Employment Type: Full-Time. Key Responsibilities: Excellent communication skills to attend/resolve client issues on calls/chat/mail. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Must adhere and non-negotiables: Excellent in communication - International Voice Process Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 ,flexible shifts, 100% WFO, no hybrid Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

- Respond promptly and professionally to customer inquiries via phone, email or chat. - Follow up with customers to ensure their issues are resolved satisfactorily. - Work from office- Kolkata Call/Whatsapp- HR Nitasha @8869058612 Required Candidate profile Excellent English communication is required UG/Grad/PG Experience (Minimum 1 year) Rotational shifts (24*7), WFO Immediate joiners only Perks and benefits Great incentives PF+ESIC

candidate for CS positions. Should be a graduate with knowledge of MS Excel and Word and other PC application. Should be able to communicate well in English. Preferably with 1 or 2 years of experience.

Handle incoming customer queries via chat. Provide accurate information about products/services. Troubleshoot basic customer issues and resolve them. Maintain a professional and friendly tone. Document conversations and ensure proper follow-up

We are hiring Customer Support Executive to join our team and deliver exceptional service to customers. If you're a strong communicator with a passion for helping others welcome Join Us.

Jobs For All - Freshers and Experienced Company : US based MNC(International BPOs). Process - Non Voice & Voice Process Graduates and UG all can apply Location: Noida & Gurgaon Timings: Rotational shifts (Day shifts also available) Working Days : 5 Multiple Processes available (Voice and Chat support) Salary: 17 K In Hand + PF + Incentives + Benefits (Hike depends on last salary) Maximum Salary - 35K In hand + PF + Incentives + Benefits (Hike will Depend on last salary) Both sides cab facilities (Free of cost) Job Responsibilities:- Attend customer queries through calls and chats. Solve and resolve customer queries. Ensure customer satisfaction Candidates should have good verbal communication skills* Limited vacancies available Contact Persons : HR Neeta (Call or What's app on 8279437433) HR Nancy (Call or What's app on 8595616956)

Freshers (Male Grads – TY Appeared 2025, All Clear) Shifts: Day & Night (Allowance for night) Role: 80% Video KYC, 20% Upselling CTC: 2.80–3.15 LPA | Take Home: 17k–21k 6 rotational offs Carry Sem 1–5 marksheets + Sem 6 online result Required Candidate profile Handle inbound video calls for KYC, verify details, ensure authorized VKYC, cross-sell products, meet targets, resolve queries, follow security norms, and act on feedback for quality service. Perks and benefits Medical Allowance + Daily Allowance

We are hiring customer service executives for voice/blended process in international BPOs. Freshers and experienced candidates with good communication skills are welcome. Work from office. Share your CV - HR Shiwani 8868017305 Required Candidate profile Must have excellent English communication skills UG/Grad/PG (No B.Tech & Law) Fresher/Experience (min. 1 year) Should be flexible to work in rotational shifts (24*7) Immediate joiners preferred Perks and benefits Great incentives PF+ESIC

JOB DESCRIPTION Position: International Assistance Coordinator (Travel) Position reports to: Operation Manager Location: Andheri, Mumbai Experience: 20 % Voice 80 %-85% email 2 + years in customer service/referral specialist and/or call center experience Travel, Healthcare, Insurance, Hospitality, Assistance Agency exposure preferred Roles & responsibility: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Ability to speak in English and Hindi Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies. Implement policies and procedures related to the flow of information and systems used within the operation. Establish & constantly strive to increase standards of performance for the operation Co-ordinate with the client and the relevant departments towards resolution of customers case Job location may be subject to movement as per Business needs Essential Duties/Responsibilities: Maintain information security as per the guidelines of the company Educate clients on care program/policies and assist with registration of case Strong analytical ability to resolve complex cases, gather & interpret data from different sources Ability to make informed decisions Ability to handle sensitive & confidential information Place outgoing calls to providers to check care availability and schedule appropriate care Coordinate service requests between customers, providers & internal operations team from first call to case closure Follow communication/update expectations with clients, in accordance with the EUROP ASSISTANCE policies & others as agreed upon Knowledge, skills, and abilities: Referral Specialist and/or comprehensive call center knowledge Outstanding customer service skills Ability to Multi Task and handle different types of cases Excellent verbal and written communication skills to effectively interface with all levels of clients, customers and staff. Caring attitude to manage customers in need of assistance which in many cases is urgent, emergency medical / travel related assistance Self-motivated and able to accurately assess situations & respond appropriately Team player Ability to work closely with other team members and departments Typing proficiencies of 35 wpm/and above average data entry skills Proficient in basic Microsoft applications

We are looking for Telecaller Executive Jobs in Chennai Should have Experience in Inbound,Outbound Calls & Sales Good Communication Skills in English Immediate Requirement Preferred Female Only Call 6385135552

Role & responsibilities Process: Australian shift (Semi tech support) Shift: Rotational shift( shifts starts from 1am) Wk off: 2 rotational off Job location: Thane Salary: Graduate with 1 years Exp- 21k / more than 1 year Exp 25k to 27k Qual : HSC/ Graduate- fresher / experience Age: upto 48 Rounds: Amcat / Hr/ Ops WFO

Telecom customer service sales(Inbound voice process) Handling Telecom queries for Canadian customers and resolve there concerns and sale add a line connection to existing customers should have prior experience in sales voice Aarav @7827642775 Required Candidate profile Qualification : 12th/ Any Graduate minimum 1+year Experience from Bpo Recent Gap should not be more thn 6 months Excellent communication in English flexible working in rotational shifts Perks and benefits Unlimited incentives Both ways cab Career growth

Voice process-responsible for solving queries of the US customers over the call related to telecom products and need to convince them to upgrade their telecom plans. blended process solving queries related to digital marketing plans Viraj @8294897343 Required Candidate profile 12th pass / Graduate / Diploma / Freshers & Experienced Communication & Soft Skills Fluent in English with strong verbal & written communication Active listening, empathy, and customer-focused mindset Perks and benefits Both ways Cabs IJP Incentives Referral Bonus

- Urgent Hiring! - No Sales, No Targets! - Salary: 16,000 (Freshers), 17,000 (Experienced) - HSC pass required - 9hr shift (7am-11pm) - 1-round interview, Immediate joining! -Hr Rahul (+91 92093 07213)

Job Opportunity Job Title: Customer Services Associate Job Location - Malad HSC/Graduate fresher or Experience Salary: upto 40k Need Excellent Communication Immediate Joining Apply now - sujata@careerguideline.com/7738115586

ACT Fibernet Chennai is hiring for Experienced / Fresher Customer service voice process role with 3 language proficiency (English mandatory Kannada / Telugu / Hindi Fluency is must) Purpose of the Role: The objective of this role is to deliver exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to. He/she is closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing best resolution. Role Description: 1. To provide customer satisfaction on every call 2. To ensure closure of the ticket within the prescribed TAT 3. To provide speedy resolution 4. Willingness to work in 1 rotational week off & rotational Shifts 5. To resolves product or service problems by clarifying the customer's complaint Key Result Areas: This role will drive high performance customer service by ensuring the desired level of productivity, call quality, SME skills, resolution providing skills are as per the organizations required norms. Recruitment Specifications: Education Graduate or equivalent Work Experience: Strong communication skills & Good interpersonal skills Should know English & Tamil Week Off : 6 days working & 1 rotational week off Rotational day shifts Age - Below 25 Please make sure that you have all the documents in place and come to the interview with the below documents :- Resume Pan Card Aadhar Card Driving License (Optional) X Certificate XII Certificate UG / Diploma / ITI Certificate. Relieving letter (For immediate joiners) Appointment letter from previous company Last 3 months salary slip/ Bank statement

Hello Jobseekers Location: NOIDA, GURUGRAM Position: Customer Service Executive We are hiring enthusiastic and customer-focused individuals for a Customer Service role in NOIDA & GURUGRAM location Eligibility: Any Undergraduate or above can apply. Any Fresher or Experienced can apply. Should have excellent communication in ENGLISH Salary - Noida - Upto 25K CTC Gurugram - Upto 30K CTC Plus Other Corporate Incentives Note: We are also Hiring for International Process in Gurugram location, Interested candidate can connect on this number - 7355013912 (Tamanna) Criteria - - Graduate Fresher can apply - Undergraduate should have minimum 6 months of experience - Should have excellent communication in english only - Salary - Upto 35 K CTC Plus Other Corporate Benefits Key Responsibilities : Handle inbound/outbound calls or chat interactions with customers Provide accurate information regarding products and services Address customer queries with professionalism and empathy Ensure high levels of customer satisfaction and issue resolution Maintain a courteous and positive attitude at all times Contact Us to Apply: Tamanna: 73550 13912 Nishee: 9214101672 Apply now and become a part of our winning team! Best regards, Tamanna Akhtar 7355013912 Shiningstars ITPL

Urgent Hiring For "Email support associate" Experience - Minimum 1 year of Email Shift- Day shift Immediate joiners preferred Package - 2.5 LPA - 3 LPA HR Krapanshi 9111762733 Required Candidate profile Graduation is mandatory Good communication is required 1 year experience is mandate in banking or bpo Email drafting experience is compulsory

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Urgent Opening for Education Counsellor Salary:20,000 To 36,000CTC Performing counselling for interested candidates by making outbound calls. For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner To schedule your interview send your CV through WhatsApp (number mentioned below) HR Ashwini:- 9923656681 Perks and benefits Performance Bonus and growth opportunities.

Real Estate Telecaller is responsible for making outbound calls to potential clients, promoting properties, and generating leads for the real estate company. They act as the initial point of contact, providing information about properties.

Manage large amounts of incoming calls and walk in customer Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Email communication with customers Keep records of customer interactions, process customer accounts and file documents Coordinate with Service Technicians & backend team Follow communication procedures, guidelines and policies Greeting and Servicing After Sales Customer's Request with regards to Fossil Products Invoicing and Booking the same in Navision Stacking and Allocation for repair Prioritizing as per the need and feasibility Arranging and dispatching the deliveries Maintaining the supportings and documents safely Checking and reverting on emails within 24 hours Receiving, inwarding and arranging spares Packing and dispatching the goods Maintaining cash and card and reconciling Building CRM and registering sameCoordinate with Technicians Interested candidates can contact 6360443019

Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication