2539 Solving Queries Jobs - Page 10

Job Title: Customer Retention Executive Airtel Process Process: Retention (Airtel) Location: Ghansoli / Mahape, Navi Mumbai Job Description: We are hiring enthusiastic and customer-focused individuals for the Airtel Retention Process. The ideal candidate should have average to good English communication skills and a strong willingness to engage with customers. This role involves handling customer retention queries and providing effective solutions to retain existing customers. Key Responsibilities: Handle outbound/inbound customer calls related to retention. Address and resolve customer concerns to ensure continued service. Convince customers to continue using Airtel services by highlighting benefits and solutions. Maintain records of customer interactions and follow-ups. Achieve daily and weekly targets as defined by the operations team. Requirements: Education: Minimum HSC (12th pass) Experience:- Freshers are welcome / Minimum 6 months of any work experience (preferred) Communication: Average to Good English communication skills Job Details: Salary: Upto 16K inhand Shifts: Day Rotational Shifts Week Off: Rotational Off Interview Rounds: HR Round Operations Round Work Location: Ghansoli / Mahape, Navi Mumbai Why Join Us? Work with one of India's top telecom brands Airtel Friendly and professional work environment Great opportunity to begin or grow your career in BPO/Telecom sector Interested candidates can apply now ! send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754

Role & responsibilities Customer Interaction: Handle inbound and outbound customer calls, emails, and chat inquiries in a professional and courteous manner. Respond to customer queries and complaints in a timely and accurate manner. Provide information about products and services, including pricing, availability, and features. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions. Escalate complex issues to senior support or relevant departments when necessary. Follow up on unresolved issues to ensure complete customer satisfaction. Process Improvement: Suggest improvements to current processes to enhance customer service efficiency and effectiveness. Participate in training sessions to stay updated on product knowledge and customer service best practices. Performance Metrics: Meet or exceed key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction scores. Continuously monitor personal performance metrics and seek opportunities for improvement.

Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experienc e can apply Preferred candidate profile Must Have Graduation Degree . Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Bharti - 7709613125 Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Time - 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv**

We are Hiring Customer Service Profile for Voice, Blended and Chat Process - travel process/ medical billing/ collection/ csr/ sales / Location : Mumbai Experience: Fresher & Experienced both can apply. Education: HSC & Graduates Salary: 10k to 50k (depends on last drawn) Age - up to 50 (depends company to company) Shift: Night Shift/ Rotational Shift /Day Shift. Must have okay to work from office. Must Have Excellent Communication skills. Interested Candidates send Resumes on my Email id (sakshi@careerguideline.com) or What'sapp ( 8976570074) me on my mobile number. Received your active CV from job portal . Thanks and regards. Hr Sakshi 8976570074 Career guideline

Mass Hiring for Fresher/ Experienced !! * Handle customer queries, complaints * Provide appropriate solutions and alternatives. 5.5 days working with cab services Contact- HR Abhishek @9639871135 Required Candidate profile WORK FROM OFFICE Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Immediate joiners only Candidate must be available for face to face round of interview Perks and benefits 5.5 days working GREAT Incentives Cab Facility

Hiring for Customer Support Executive for MNC Fresher & Experienced both can apply. Good Communication skills Required. Need to solve customer quires and convert the lead Ready to work in rotational shifts. Looking for immediate joiners.

We are Hiring Customer Service Profile for Voice, Blended and Chat Process Location : Mumbai (all areas)/Thane/Navi Mumbai Experience : Fresher & Experienced both can apply. Education : HSC & Graduates Salary : 15k to 35k (depends on last drawn) Shift : Night Shift/Rotational Shift/Day Shift Must Have Excellent Communication skills. Immediate Joining Easy Selection Pickup and Drop Available

Hiring Customer Service Profile for Voice, Blended and Chat Process Location-Mumbai/Thane/Navi Mumbai Experience-Fresher & Experienced Education-HSC & Graduates Salary-15k to 35k (depends on last drawn) Shift-Night Shift/Rotational Shift/Day Shift

Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Aahana - 8583029467 Salary for Fresher - 3,20,000 LPA Salary for Experienced (1 year & abv of doc exp in intl bpo) - 4,50,000 LPA Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Aahana - 8583029467 Perks and benefits PF ESIC PICK & DROP

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL ####### HUGE OPENING'S FOR BLENDED PROCESS ######## SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- KOLKATA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduates can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- Upto 20k ctc for freshers Upto 26k ctc in for experienced Cabs provided in odd hours. WORKING DAYS- 6 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- SALT LAKE/NEWTOWN KOLKATA #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #kolkatajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #kolkata #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #kolkatajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints ,

Greetings from Teleperformance!!! Voice Process - Day Shift - Customer Support - English and Hindi Domestic voice process Customer Support Language - English & Hindi Graduation or Post Graduation Freshers/ exp both Male and Female can apply 6 day's working / 1 week off sunday Salary - 25k CTC / 20500 take home + incentives based on performance Location- AMBIT IT Park, Ambattur Chennai. If candidate is travelling out of Tamil Nadu, - One way travel tickets& 14 days accommodation will be provided and - Relocation bonus after completing 90days in system. - Retention bonus every quarter IMPORTANT: SPEAKING IN ENGLISH AND HINDI LANGUAGES IS MANDATORY Interested candidates Please WhatsApp your resume to - 9444730317

Urgent Hiring: Customer Support Executive Voice Process (Uber India) Location: Novel Tech Park, 46/4, Hosur Road, Kudlu Gate, Krishna Reddy Industrial Area, H.S.R Extension, Bengaluru, Karnataka 560068 Work Mode: Work from Office Working Days: 6 days a week Shift: Day Shift Joining: Immediate Joiners Preferred Job Role: We are hiring Customer Support Executives (Voice Process) for Uber India to handle customer queries and provide excellent service via voice support in English, Hindi, and Telugu . Key Responsibilities: Handle inbound and outbound calls to resolve customer issues. Provide accurate, valid, and complete information. Maintain customer satisfaction through professional communication. Update records and reports using Google Sheets / MS Excel . Requirements: Education: Graduation is mandatory . Languages: Must be fluent in English, Hindi, and Telugu . Skills: Good communication skills (verbal). Basic knowledge of Google Sheets and MS Excel . Experience: Both freshers and experienced candidates are welcome to apply. Salary Structure: 17,000 (Fixed) + 8,000 (Performance-Based Variable) Additional Benefits: PF & ESI Note: No cab facility provided. Interview Mode: Online (Virtual)

Looking for dedicated individuals for customer support roles at a leading MNC. The role involves assisting customers via phone, resolving inquiries, and ensuring a positive experience. For more information Call/Whatsapp- HR Nitasha @8869058612 Required Candidate profile Strong verbal English communication skills UG/Grad/PG Experience only (Minimum 6 months to 1 year-International Calling) Immediate joiners preferred Ability to work in rotational shifts (24*7) WFO Perks and benefits Great Incentives PF + ESIC

WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

About the Company: Our Company is a leading provider of travel and tourism services, offering a wide range of travel options to customers all over the world. We are committed to providing an exceptional travel experience and are seeking a talented and motivated Sales Executive to join our inbound call center team. Job Purpose: The Inbound Sales Executive will be responsible for handling incoming calls and converting them into confirmed bookings for travel packages and services. The ideal candidate will have a passion for sales and a drive to exceed targets, with excellent communication and interpersonal skills. Key Responsibilities: Respond to inbound calls from customers looking to book travel packages and services. Make outbound sales calls to potential clients, using a combination of scripts and personal sales techniques, to promote our travel products and services. Provide information about available travel options, including destinations, prices, and promotions. Convert calls into confirmed bookings by overcoming objections and closing the sale. Meet and exceed individual and team sales targets. Maintain detailed records of customer interactions and transactions. Generate and maintain a strong pipeline of qualified leads and opportunities to meet sales targets and KPIs. Collaborate with team members to ensure a positive customer experience and resolve any issues that may arise. Keep up-to-date with industry trends, competitive offerings, and travel destinations to ensure the best possible recommendations to customers. Education Qualifications & Experience Level: Any Graduate/ Diploma from a recognized university. A minimum of 1+ years of sales experience, with a proven record of accomplishment of exceeding sales targets and KPIs. Have prior experience in UK/US Sales/Service/Collections/Upselling. Strong verbal and written communication skills. Ability to multi-task, prioritize, and manage time effectively. Excellent interpersonal skills and a positive, customer-focused attitude. Ability to work independently and as part of a team. Proficient in using computers and software such as Microsoft Office. Experience in the travel or hospitality industry is a plus. Walk-in date and time: 26th March -4th April ( 1.30 PM - 6.00 PM ) Contact Person : Alekhya (8121025611) Venue and location:Teletext India Private Limited, 4th floor, Edara Cygnus, Kondapur, Hitech city, Hyderabad

GREETING VISITORS ANSWERING PHONE CALLS HANDLING MAIL MAINTAINING RECORDS MAINTAINIG THE RECEPTION AREA PROVIDING CSTOMER SERVICE

We are looking for Customer Care Professional position at our motion furniture manufacturing company [Recliners India ] requires a female candidate with 1 to 3 years of experience. Required Candidate profile Proficiency in MS Office-Excel and CRM operations is essential. The ideal candidate possesses excellent English communication skills, exudes a pleasant personality, and excels in phonic conversations.

Maintaining a professional and courteous demeanor at all times Providing information about insurance products Processing insurance applications or claims Answering customer questions about insurance policies Handling inbound and outbound calls Food allowance Provident fund Health insurance Sales incentives

Call & Trade Location- Thane fresher can also apply. NISM 8 Mandatory KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Responsible for handling inbound & outbound calls. 2. Responsible for resolving the queries of investment products, investment options, financial market, updates in capital market. 3. Identify customers needs on every requirement with quick response time. 4. Handle the complaints and enquiries of customers. 5. Responsible to handle Continuous interaction with the clients to identify their requirements and provide trading/hedging solutions through existing product gamut. Share your cv : smruti.kadam@kotak.com

Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

#Freshers Freshers Experience Fluent in English Good Communication #Excellent English communication #Salary for freshers Depend upon interview #Rotational Shifts- Rotational

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!!! Location-Noida HIRING FROM CUSTOMER SERVICE EXECUTIVE & TELESALES PROFILE FOR NOIDA LOCATION. Company is hiring enthusiastic and skilled individuals for multiple customer service roles at our Noida location. We are looking for graduates with excellent English communication skills who are ready to build a rewarding career in the BPO industry. Open Positions: 1.Customer Support Executive Eligibility Criteria: Excellent communication skills in English. Freshers and experienced candidates (minimum 6 months preferred) are welcome to apply. Salary: UPTO 3 LPA (based on experience). 2.Telesales Executive Eligibility Criteria: Excellent communication Freshers and experienced candidates (minimum 6 months preferred) are welcome to apply. Salary: UPTO 3.25 LPA (based on experience). Work Details: . 6 Day working Rotational shift 1 day rotational off Why Join Us? Opportunity to work for a premium client. Excellent growth opportunities Competitive salary and benefits Vibrant work culture Apply Now Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Anwesha (7080322333) and HR Shrasti 9450957497 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Anwesha HR Executive ShiningstarsITPL

Immediate Joiners! Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/WhatsApp HR Suman @9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

- Process :- Customer Care - Kotak 811 (Telesales) || Outbound Process - Sales process (any one banking product - Credit card , Loan , insurance or Mutual Fund) - Freshers can apply - sal: 15 K +incentive - Hindi communication / Average English Required Candidate profile location- kasarvadavali thane Pick and drop available. To schedule your interview Call or Whats App Let your journey begin reach, HR Prathmesh at :-9607404867

- Handle student queries via call, email, and chat - Resolve issues promptly and professionally - Ensure high customer satisfaction - Maintain service quality standards - Work in a fast-paced EdTech environment Required Candidate profile - Excellent English communication - Strong interpersonal & problem-solving skills - Customer-focused attitude - Basic tech knowledge - 0–2 years of experience in support roles preferred