5 Solving Problems Jobs

HIRING FOR CUSTOMER SUPPORT ONLY WALK IN - TO WALK IN FOR INTERVIEW PLS REGISTER TO THE GIVEN NUMBER - RAJESH - (04466076600) JOB DESCRIPTION: Job Profile: INTERNATIONAL NON TECHNICAL CUSTOMER SUPPORT VOICE - INBOUND Note - Complete Night Shifts With Rotational Week off (* Work From Office *) Qualification : Minimum 12th pass or Any degree Location: Chennai Immediate Joiners within a week Both Freshers And Experience can apply Required : Must have excellent communication in English. Roles and Responsibilities Handle inbound customer inquiries through phone, email, and chat regarding orders, delivery status, and app-related issues. Troubleshoot and resolve problems for customers, restaurant partners, and delivery drivers in a timely and professional manner. Provide clear and empathetic communication to solve issues and ensure a positive experience for all parties. Document all customer interactions and resolutions accurately in our CRM system What Were Lookin g For Exceptional verbal and written communication skills in English. Empathy and patience to handle a variety of customer situations with a positive attitude. Comfortable working US shifts, which will include evenings and nights (based on US time zones) with rotational week offs HIRING FOR CUSTOMER SUPPORT ONLY WALK IN - TO WALK IN FOR INTERVIEW KINDLY REGISTER TO THE GIVEN NUMBER - RAJESH - (04466076600) Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Graduation Not Required

As a Radio Access Network Operations Auditing & Acceptance Engineer, you will be responsible for auditing and acceptance on Telecommunications Radio Access Networks. Your role will involve understanding, revising, and preparing operational processes to ensure correct service appliance and improvement. You will be in charge of controlling all project metrics and SLAs and promoting proactive resolution of potential issues. Your tasks will include ensuring proper fault handling and review, collecting metrics, driving/monitoring correction policy, and making a major contribution to project/program management. Advanced Auditing & Acceptance skills and a high level of soft skills such as communication, problem-solving, and interpersonal skills are essential for this role. Your responsibilities will include following the operational process defined for each project delivery, executing the plan provided by delivery and planning teams, auditing and acceptance of network elements, supporting troubleshooting analysis on Vendor OSS, babysitting integrations, swap rollouts, expansions, rehoming/cutovers, and transmission upgrades on 2G/3G/4G/5G sites and controllers. You will also be responsible for reporting, tracking, and updating project documentation and tools, monitoring KPIs on ongoing operations, detecting and troubleshooting possible problems through KPIs, proposing solutions, specifying the continuous improvement process, developing KPIs, indicators, and templates in different vendors, and liaising with the Project Manager/Customer to solve problems. Additionally, you will analyze problems reported through email, tickets, or telephone contact and escalate incidents when they cannot be solved or the record is closed. Producing reports on ongoing operations will also be part of your role. To qualify for this position, you must be an Engineering Graduate in Telecommunication, IT, or Electronic Engineering with relevant experience in Wireless Telecom Networks. You should have skills and knowledge in operation-maintenance, troubleshooting, and configuration of Wireless RAN Nodes & OSS platforms. Knowledge in other Vendor RAN and CORE products will be considered an advantage. Fluency in English (both spoken and written) is required. Analytical skills like logical thinking, problem-solving, and handling assignments are mandatory. Knowledge of RAN technologies including 2G/3G/4G and 5G for suppliers Ericsson, Nokia, and Huawei is essential. You should also be familiar with Wireless RAN Nodes like BSC, RNC, BTS, NodeB, eNodeB, gnodeB & OSS platforms, and understand the concept of SLAs, KPIs, and Counters. Ability to diagnose and solve problems, capacity to follow established processes and procedures, good knowledge of the English language, autonomy, proactivity, sense of responsibility, self-motivation, organization, solution-oriented approach, team spirit, cooperation, communication skills, focus on customer needs, and knowledge of MySQL/VBA/Python will be advantageous. Preferred qualifications include vendor training certifications (e.g., Ericsson, ZTE, Nokia, Huawei), experience with other Mobile Operators networks in Operations and Support across Europe and/or US, fluent English, team spirit, capacity to adapt to new projects and demands, good networking skills in international environments, and ability to work with different cultures.,

As a proactive and dependable Customer Success & Operations Executive, you will play a crucial role in supporting customers, solving problems, and contributing to the marketing and growth initiatives of the company. You will collaborate closely with the founder and the wider team to ensure the seamless operation of our UK-based digital product. Your responsibilities will include handling customer enquiries through email, live chat, and occasional phone interactions, providing prompt and friendly support. It will be essential for you to have a deep understanding of our product offerings to guide users effectively and assist in order fulfilment, support ticket management, and maintaining accurate records. In addition, staying updated on UK-specific product features, services, and policies will be pivotal to your role. You will also be supporting marketing efforts by coordinating basic content, scheduling social media posts, and reaching out to potential partners. Internal administrative tasks, light HR coordination, and general team support may also be required as per the need. The ideal candidate will have at least 1-5 years of experience in customer support, operations, or administrative roles, preferably within the digital or SaaS industry. Proficiency in written and spoken English, exceptional organizational skills, and the ability to multitask effectively are essential requirements. You should be eager to learn, take initiative in process improvements, and have familiarity with tools such as Gmail, Google Docs, Slack, and basic CRM/helpdesk systems. Experience in supporting UK-based customers or an interest in the UK markets will be advantageous. In return, we offer a flexible working environment, the opportunity to grow within a dynamic digital business, and the chance to make a direct impact on customer satisfaction and overall business success. Our supportive team culture values continuous learning and autonomy. This is a full-time position with a flexible schedule and a day shift. Applicants must be willing to commute or relocate to Trichy, Tamil Nadu, as the work location is in person. The expected start date for this role is the 1st of August, 2025.,

Description At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables Daily Management of shift: Administrative management of associates Job allocation to associates Monitoring and mentoring of associates on productivity, quality and safety. Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Basic Qualifications High school or equivalent Preferred Qualifications 2+ years of Microsoft Office products and applications experience

promotions, and other employment decisions. Key aspects of job discrimination related to a Director of Operations role: Prohibited Practices: Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), and other laws prohibit discrimination in various aspects of employment, including hiring, firing, compensation, job assignments, and training. Equal Opportunity: It is crucial to ensure that all applicants and employees, regardless of protected characteristics, have equal opportunities. Reasonable Accommodation: If a qualified applicant or employee with a disability requires reasonable accommodations to perform the job, employers must provide them, unless it creates an undue hardship. Consequences of Discrimination: Engaging in discriminatory practices can lead to legal action, financial penalties, reputational damage, and a negative impact on employee morale and productivity.