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2.0 - 5.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Job Description Company: Azelis India Job Title - Executive - Application Lab Reports to: Technical Manager- HPC contact Person: tushar.shete@azelis.com Job Objective - Main Purpose Responsible for developing innovation through formulation, application, sampling, technical support. Main Duties and Responsibilities Formulation & Product Development Must have knowledge in formulating wide range of Personal care and home care products Conduct stability studies and compile comprehensive stability data reports. Ensure formulations align with regulatory guidelines and customer requirements. Work on sustainable and innovative product concepts for market trends. Strong problem-solving skills with the ability to troubleshoot and optimize formulations. Technical Support & Customer Collaboration Identify customer application needs and provide tailored technical support. Define Personal Care and Home Care product baskets to support cross-selling for sales teams. Conduct product demonstrations and provide technical guidance to customers. Assist in troubleshooting and reformulating as per customer requests. Application Lab Management Drive the HPC application development lab and align strategy with business growth. Manage lab operations, including handling raw materials, equipment, and consumables. Support CAPEX planning to upgrade and enhance lab capabilities. Supplier & Innovation Collaboration Work closely with suppliers on new ingredient innovations and formulation development. Collaborate with existing and new suppliers to identify emerging market opportunities. Transfer knowledge of new technologies to the technical and sales team. Develop proof-of-concept prototypes with novel ingredients targeting high-growth segments. Training & Documentation Maintain and handle all technical documentation, lab reports, and formulation records. Assist in preparing and organizing meetings, seminars, and training sessions on product applications. Provide internal technical training to enhance team knowledge and capabilities. Should have knowledge of documentation practices. To keep continuous track of new technologies for our products, commercial aspects of the business, and keep the team updated. To evaluate business risk on a regular basis in the region and keep all relevant seniors informed. Market Intelligence & Strategy Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and mark-up factors. To create and maintain company image in the region as a nimble-footed, highly responsive, sustainable source who thinks for the customer. To establish a process/structure of Market Intelligence to become and remain long-term competitive and for formulating business strategies. Mapping & Monitoring Competition and their activities in the market; proactively coming out with value propositions for the company. CRM uses for TSR management. Skills And Competences B. Tech , M.Sc. Chemistry/ M.Tech/Chemical Technology/cosmetologist with min 2-5 years of Technical / Formulation development of Ingredients. Create good network with commercial and technical teams at supplier/customers end. Excellent communication and collaboration skills. Sense of ownership and drive: self-starter and problem solver who shows a bias for action, acts promptly to remove "roadblocks" and ensures accountability to get things done in a timely manner. Highly organized, structured and flexible, able to work well under pressure and deal with multiple / conflicting priorities meeting the deadlines. Fluent English a must-have (both verbal and written communication), other languages a plus. Adherence to Work Culture and Ethics. The requirements of the job will develop and change due to the needs of the business and the employee will be expected to adapt to these changes. This list is not absolute and the employee will be expected to carry out any tasks and duties for which he/she is trained.

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0.0 years

0 Lacs

Vesu, Surat, Gujarat

On-site

Job Title: Customer Success Associate Overview: The Customer Success Associate plays a crucial role in ensuring excellent customer satisfaction and support for our organization. As a key member of the leadership team, the specialist will help craft our customer-success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. CSRs are expected to maintain a positive and professional image of the company while delivering exceptional service. Responsibilities: 1. Portfolio Management 2. Community Interaction 3. Vendor Management 4. Operational Collaboration 5. Board Meeting Preparation 6. Enforcement and Inspections 7. Customer Interactions Qualifications: Bachelor's/master’s in business, Hospitality, Sales, Marketing (or similar) Clear, empathetic, listens well (English proficiency essential) Manages tasks like a maestro. Team Player: Collaborative, supportive, shares ideas Adaptable: Thrives on change, embraces new tech/laws/markets Problem-Solver: Quick thinking, resourceful, finds solutions. Ensures accuracy in documents, records, etc. Benefits: - Growth Opportunity Health Insurance Supportive Environment Paid Leaves Career Development Referral Bonus Star Performer Bonus Competitive Compensation No formals Occasional Parties Delighting Customers: Going the extra mile can lead to additional earnings and positive recommendations Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Night shift Supplemental Pay: Performance bonus Ability to commute/relocate: Vesu, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required) Shift availability: Night Shift (Required) Work Location: In person

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Riveron is looking for a skilled Salesforce CPQ Support Engineer to join our IT/Business Systems team. In this role, you’ll play a critical part in supporting and enhancing our Salesforce Sales Cloud and CPQ environments. You will work cross-functionally to troubleshoot complex CPQ issues, implement scalable solutions, and optimize quote-to-cash processes that drive operational efficiency across the organization. This is a great opportunity for someone who brings a blend of Salesforce administration, development, and CPQ expertise—and who thrives in a dynamic, fast-paced, and collaborative environment. If you're passionate about building reliable systems that empower sales and revenue operations, we’d love to meet you. Who You Are A highly skilled Salesforce professional with 5+ years of hands-on experience in Salesforce administration or development, including at least 3 years working specifically with Salesforce CPQ. Adept in supporting complex CPQ processes, including product configuration, pricing rules, quote generation, and discount logic. Proficient in Salesforce tools and technologies such as Apex, Lightning Web Components (LWC), SOQL/SOSL, Process Builder, and Flow. Experienced in managing Salesforce Sales Cloud environments and optimizing quote-to-cash workflows. Comfortable working in a fast-paced, cross-functional environment and collaborating with business stakeholders to identify and implement scalable solutions. Strong communicator and problem-solver with the ability to translate technical issues into clear business language. Certified Salesforce Administrator: additional Salesforce certifications such as CPQ Specialist, Advanced Administrator, or Platform Developer are highly valued. What You'll Do Provide Tier 1 & Tier 2 support for Salesforce CPQ and Sales Cloud environments, troubleshooting user issues and resolving complex CPQ-related problems. Oversee the setup and ongoing configuration of Salesforce CPQ including product bundles, pricing logic, approval workflows, and quote templates. Develop and debug Apex classes, triggers, LWC, validation rules, and automation tools like Flows and Process Builder to support business functionality. Manage system administration tasks including user roles, profiles, permission sets, and security controls. Create and maintain reports, dashboards, and analytics to enable data-driven decision-making. Collaborate with business and technical teams to gather requirements and implement efficient, scalable CPQ solutions aligned with company objectives. Support Salesforce integrations with third-party tools such as DocuSign, Conga Composer, and internal systems. Ensure compliance with internal controls and external regulations including SOX and GDPR. Develop end-user documentation and conduct training sessions to promote system adoption and user enablement. Preferred Qualifications Bachelor's degree in computer science, Information Systems, or related field. 5+ years of Salesforce experience, including 3+ years working directly with Salesforce CPQ. Deep understanding of Salesforce CPQ object model, price rules, quote templates, and quote-to-cash integrations. Experience working with tools such as Workbench, Data Loader, Jira, and/or ServiceNow. Familiarity with Salesforce Billing or Revenue Cloud is a strong plus. Salesforce CPQ Specialist, Advanced Administrator, or Platform Developer certification(s) preferred. Experience with compliance frameworks such as SOX and GDPR. Proven ability to identify process inefficiencies and drive automation across Sales and Service teams. #yantra About Riveron Riveron, a business advisory firm backed by Kohlberg & Company, has recently acquired Yantra. At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office. Check Us Out On Social Media LinkedIn Glassdoor Instagram Facebook Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. Fraud Alert Please beware of fraudulent schemes or impersonations when going through the job application process. A Riveron employee will never recruit via text or extend unsolicited employment offers. Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process.

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1.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Ready to Build Data That Actually Matters? At Exillar Infotech Pvt Ltd. , we don’t just move data — we move decisions. We’re looking for a Data Engineer who’s equal parts tech wizard and problem solver. If you’re fluent in Python, SQL, Azure, and dreams of scalable pipelines — let’s talk! ⸻ What You’ll Be Doing (aka Your Superpowers): • Build and maintain end-to-end ETL pipelines using ADF & Python • Transform data using PySpark notebooks in Azure Databricks • Design cloud-native architecture with Synapse, Delta Lake, Azure SQL • Optimize queries, procedures, and automate deployments via Azure DevOps • Collaborate across teams and make data cleaner, faster, smarter • Ensure security, performance, and compliance of data systems ⸻ What We’re Looking For: • 1+ years of experience as a Data Engineer • Proficiency in Azure Data Factory, Synapse, Databricks, SQL & Python • Experience with Delta Lake, Snowflake, PostgreSQL • Git, CI/CD, DevOps — we love engineers who automate everything • Strong logic, problem-solving chops & a good sense of data humor ⸻ Why You’ll Love Working With Us Be Part of Something Bigger Join a forward-thinking, automation-driven team that leads with innovation. Grow with the Flow Level up in a data-first space that fuels learning and creativity. Real Work, Real Impact Build powerful systems that drive decisions across industries. Supportive, Not Corporate Flat structure, friendly team, and zero micromanagement. Flex Your Flexibility flexible hours to match your rhythm.

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5.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Role Overview We are seeking a proactive and detail-oriented Execution Coordinator to support the Director in managing operations, driving strategic initiatives, and ensuring seamless execution across teams and functions. This role is ideal for someone who thrives in a high-paced entrepreneurial environment and can effortlessly switch between strategic support and operational tasks. Key Responsibilities Executive Support · Manage calendar, scheduling, and communications for the Director. · Coordinate internal and external meetings, calls, and travel plans. · Prepare presentations, reports, and meeting notes as required. · Handle confidential information with integrity. Project Coordination & Execution · Track progress on key initiatives led by the Director and ensure timely follow-ups. · Act as the execution lead for cross-functional projects by aligning stakeholders, setting deadlines, and ensuring timely delivery. · Prepare action trackers and ensure their daily/weekly updates with relevant team members. Communication & Liaison · Serve as the bridge between the Director and internal teams, vendors, clients, and external partners. · Draft professional emails, proposals, and summaries. · Represent the Director in internal discussions when delegated. Operational Efficiency · Assist in setting up systems, processes, and dashboards to improve team productivity. · Monitor project KPIs and report progress or bottlenecks to the Director. · Maintain documentation, reports, and data libraries. Preferred Qualifications & Skills · Graduate/Postgraduate in Business Administration, Management, or a related field. · 2–5 years of experience in an Executive Assistant, Project Coordinator, or Operations role (startup or consulting exposure preferred). · Exceptional verbal and written communication skills. · Strong proficiency in MS Office (Excel, PowerPoint, Word), Google Workspace, and project management tools like Trello, Notion, Asana, or ClickUp. · Highly organized, self-motivated, and able to handle multiple tasks under tight deadlines. · Comfortable working directly with top leadership and handling ambiguity. Personality Traits We Value · Problem-solver and quick learner · Detail-oriented but able to see the bigger picture · High ownership and accountability · Trustworthy and discreet · Can thrive in a fast-paced, high-growth startup environment Why Join Us? · Direct exposure to business strategy and execution · Opportunity to work closely with a visionary leader and cross-functional teams · Fast-track career growth in a dynamic startup ecosystem · A culture of ownership, innovation, and agility To Apply: Send your resume and a brief cover letter to Puneet@gosysb.com

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

At dentsu, we are committed to protecting our clients’ brands and data, therefore information security is at the forefront of our business. As a Security Analyst in the Media Security team, you will be working with teams across the globe to understand their products and ensure that they are following the security policies and standards: both for our current portfolio and all new applications. While working with such a wide spectrum of teams and applications, you will gain a broad range of skills spanning all areas of technology including cloud services, networking, and secure software development. Led by the Security Director, our Media Security team are responsible for driving global security initiatives across the practice area and supporting dentsu’s Media clients and brands. Job Description: Responsibilities Conduct product security assessments for current and new products, evaluating them against our security requirements. Collaborate with the product teams in order to prioritise and implement remediation plans for weaknesses and vulnerabilities. Assist with the risk management process within the Media practice area. Collaborate with the Cyber Operations team to ensure that vulnerabilities are raised to the appropriate product teams and work with them on the remediation. Ensure our third-party security assessments have been completed for Media. Partner and collaborate with the wider Security team (Cyber Ops, Security Architecture, Risk etc.) Build relationships with business and development teams. Candidate Profile Required: A good understanding of modern technologies, architectures, and development practices. Demonstrate expertise in risk assessing technical products and solutions. Broad knowledge of security domains and principles (secure design and coding, IAM, network security, security operations, governance/assurance and risk) Good understanding of SDLC and embedding security early into the lifecycle. Stakeholder management and interpersonal skills at both a technical and non-technical level. Proactive problem solver. The ability to analyse problems from multiple perspectives to drive successful outcomes for all stakeholders. Location: Bengaluru Brand: Bcoe Time Type: Full time Contract Type: Permanent

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1.0 years

0 Lacs

India

Remote

Passionate about the latest trends in Tech? What if you had a chance to be a part of the world's leading Hardware, Software, or SaaS solutions? Take your chance to become a mediator between our company, a group of our clients, and support teams. Join our team as a Service Delivery Manager to provide high-level quality service for famous worldwide well-known companies. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited? Let's see what it takes 💛 What you will do: Take part in the new clients' integrations; Simultaneously manage clients from a diverse list of industries; Maintain constant communication with support teams and clients; Make sure that support processes in teams are built according to the company's and clients' standards (KPIs/SLAs/QA); Assist clients with improving their customers' support experience, incl. strategic planning and product development analysis; Maintain security standards within teams and also on the client's side; Proactively mediate and resolve any clients' and consultants' concerns etc.; Monitor service quality via internal or external Quality Assurance platforms; Monitor team discipline and ensure corporate culture within the team; Generate and maintain internal product documentation, ensure that legal and financial agreements are upheld by clients; Assist with hiring ideal candidates for your clients, train Team Leads, and set training for consultants; Help talented people from your teams grow and develop professionally; Work with diverse cultures and countries, and meet wonderful people; Find a permanent place to grow professionally; Be a leader, not a manager What you need to succeed in this role: Fluent in English (C1-C2 levels); 1+ years of experience in a similar position; Proven experience in team management is required; Critical thinker and problem-solver (worked with various professional business tools such as Keynote, PowerPoint, and Excel); Experienced with Intercom, Zendesk, Freshdesk, Hubspot, Aircall, or any other customer support platform and their analytics dashboards; Knowledgeable in Key Performance Indicators and SLAs in customer support or has familiarity with data analysis and statistics; Team player who worked on cross-departmental projects for further service delivery enhancements; Skilled in time management and has experience working with time management platforms (Wrike, Monday, Asana, Jira etc.); Having great interpersonal and communication skills (knowledge of Google Suite and/or Zoom functionality), excited about communicating with people; Excellent at organizing and multitasking, being able to work with several clients at the same time; Having a track record of taking responsibility; Love people and new technologies Benefits and Perks: Business hours; Opportunity to work fully remotely; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills! Visit our website: http://www.supportyourapp.com/ We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits

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2.0 years

0 Lacs

Mumbai Metropolitan Region

Remote

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand. Job Description Reporting to our Analytics Directors, you will work with a team of implementation experts and will be responsible for designing and deploying data collection strategies, documenting implementation plans and guidelines, implementing advanced tagging solutions through custom scripts and tag management tools and ensuring data cleanliness and reliability. We are looking for an established technical minded problem solver that has a passion for digital analytics, data and data collection - with experience in Google Analytics and Google Tag Management. The role will sit within our Singapore Analytics team working closely with a number of other Marketing & Data specialists. Your primary responsibilities will include: Be a passionate subject matter expert on digital measurement and possess a strong understanding of the digital ecosystem, particularly Google Marketing Platform and associated technologies. Using Google Analytics 4 to discover insights or for reporting requirements Investigating Google Analytics & Tagging issues. Configuring and setting up Analytics & Marketing tags with Google Tag Manager Implementing and configuring Google Analytics 4 Creating and delivering tracking plans and implementation guides Testing and validating tracking implementations Designing tracking taxonomies and plans to align with clients measurement strategies. Implementing tracking solutions, primarily through Google Tag Manager Qualifications Qualifications 2+ years of experience with Google Analytics and Google Tag Manager Experience in working with APIs and Mobile Apps for tracking and analysis Demonstrated expertise in CSS, HTML and JS Experience with Google Cloud Platform and BigQuery Process Improvement - You seek and implement solutions to improve and automate processes. Team Collaboration - You'll be great at collaborating with team members to achieve common goals, valuing and respecting diverse contributions. Problem Solving - When faced with a problem, you collaborate with the appropriate people to evaluate different options find practical solutions. Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English. Additional Information Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs. 💰 Reward: You'll be eligible to join our discretionary annual bonus scheme. 💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours. 📈 Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn. 🏦 Jellyfish contributes to your retiral benefits via Provident Fund (PF) contribution Jellyfish provides best in class group medical insurance & life insurance cover to employees Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.

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0 years

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New Delhi, Delhi, India

On-site

Role Description We’re looking for a curious, data-driven, and idea-rich Growth Hacking Intern to help us scale faster, smarter, and better. If you’re someone who’s always thinking, “How can this grow?”, “How can I make this go viral?”, and “What if we tried this experiment?” — you’re our kind of person . 🔧 What You’ll Do: Identify creative, low-cost strategies to boost visibility, traffic, and conversions Research & implement viral growth ideas (giveaways, collabs, trend hijacking, etc.) Test marketing channels: email, Instagram, DMs, WhatsApp, Telegram, pop-ups, etc. Analyze what’s working (or not) and recommend quick changes Help scale influencer & micro-creator outreach Optimize product listings on marketplaces like Amazon, Meesho, and others Work closely with the content, design, and sales team to connect growth dots Suggest experiments around discounts, referral programs, content hooks, etc. 🎯 Who You Are: Curious, analytical, and a fast learner Obsessed with startups, trends, and virality Know how to use Google Sheets, Instagram, Canva (bonus if you know ChatGPT too!) A problem-solver who loves taking ownership Gen Z natives or totally understands their vibe Not afraid to try → fail → learn → grow Bonus: You’ve worked on your own side hustle, IG page, blog, YouTube, or Telegram channel 🎁 Perks: Hands-on startup experience Direct mentoring from the founder Flexible work hours Cutie Lane goodies 💌 Letter of recommendation + Certificate

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3.0 years

0 Lacs

Kolkata, West Bengal, India

On-site

Location: Kolkata (In-office) Type: Full-time Experience: 0–3 years Start Date: Immediate Company: Dame Health – www.damehealth.com About Us: Dame Health is one of India’s most trusted women’s health and clean wellness brands. Founded by a gynecologist and his son, we offer science-backed supplements and clean nutrition products that support women across every stage of life—from menstruation and PCOS to pregnancy, menopause, and beyond. Trusted by over 15,000 women across India and known for our clean, high-quality protein and targeted supplements, we are now expanding our product line and looking for a Junior Product Manager to help drive our next phase of innovation and growth. Role Overview: We are looking for a smart, proactive, and highly organized Junior Product Manager to join our team. In this role, you will work directly with the founder to bring new products to life—from identifying trends and managing development timelines to coordinating with vendors and preparing the internal team for launch. This is a high-impact, cross-functional role that involves market research, vendor coordination, regulatory support, and internal team briefing. The ideal candidate is a structured thinker, strong communicator, and problem-solver who thrives in a fast-paced D2C startup environment. Key Responsibilities: 🔍 1. Market & Product Research Track market trends and identify product opportunities based on consumer demand and industry whitespace. Benchmark competitors across platforms (Amazon, Blinkit, D2C) on ingredients, packaging, pricing, and claims. Research and evaluate ingredients with strong scientific and regulatory backing. 🤝 2. Vendor & Stakeholder Coordination Liaise with manufacturers, suppliers, and packaging partners to gather product samples, quotations, and timelines. Manage communication and coordination across all vendors during product development. 📦 3. Regulatory, Packaging & Documentation Coordinate legal and compliance requirements such as FSSAI, legal metrology, COAs, and other supporting documentation. Work with designers and agencies to ensure packaging is accurate, compliant, and aligned with brand aesthetics. 📅 4. Launch Planning & Execution Build detailed project timelines from ideation to launch, ensuring alignment across product, content, design, and marketing teams. Coordinate internal approvals and ensure timely delivery of launch assets. 📊 5. Post-Launch Performance Tracking Monitor product performance across platforms, including sales data, customer reviews, and inventory health. Share actionable insights and assist in post-launch optimization. 🧠 6. Internal Briefing & Team Collaboration Prepare detailed product briefs for internal teams (content, design, marketing). Communicate product positioning, key benefits, and launch messaging. Assist in building content strategies and performance campaigns aligned to product goals. Ideal Candidate Profile: 0–3 years of experience in D2C, FMCG, product strategy, category management, or startup operations. Strong organizational and execution skills with attention to detail. Excellent verbal and written communication skills. Comfortable with tools like Google Sheets, Docs, Notion, Canva, and AI tools (ChatGPT, etc.). Background in Business, Nutrition, Life Sciences, Biotech, Economics, or related fields is a plus. Highly curious, proactive, and willing to take ownership of cross-functional projects. What You’ll Gain: High ownership and exposure to the full product lifecycle Direct mentorship from the founder Opportunity to work on meaningful health products that make a difference Fast learning in a rapidly growing D2C environment Collaborative and mission-driven team culture

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3.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

RESPONSIBILITIES 1.Drive local market expansion by establishing long-term, stable partnerships with clients, system integrators, and key stakeholders. 2.Identify and onboard new customers, maintain a structured customer database, and achieve assigned sales targets. 3.Monitor competitors’ sales strategies, pricing models, and industry trends to refine market positioning. 4.Ensure timely and accurate submission of daily/weekly/monthly sales reports as per company requirements. 5.Develop and execute sales strategies in alignment with business objectives and regulatory compliance. 6.Assess existing and potential markets to uncover business opportunities, set sales targets, and drive revenue growth. 7.Manage inquiries, process orders, address customer complaints, and maintain records in the sales management system. 8.Provide end-to-end sales support (pre- & post-sale) to ensure high customer satisfaction and retention. 9.Organize and participate in marketing campaigns, trade shows, and industry events to enhance brand visibility. REQUIREMENTS 1.Bachelor’s degree or higher in Electrical & Electronics, Software Engineering, Mechanical Engineering, Automation, or a related technical field. 2.Minimum 3+ years in machine vision or related industries (preferred). 3.Fluent in English and Mandarin (written & spoken),strong customer-facing communication skills. 4.Demonstrated project management skills with the ability to perform under pressure while maintaining a strong work ethic and enthusiasm. 5.Maintains a professional, courteous, and patient demeanor when interacting with users at all times. 6.Highly motivated problem-solver with a proactive approach to troubleshooting technical challenges.

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3.0 - 6.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Hi Connections Teamware is hiring for Support Service Manager role Location:Noida Experience:3-6years Notice period:30days JD: Key aspects of this role include the following activities: Partners with the TAM to ensure best in class customer support experience and management beginning with a smooth customer kick off for new Ultimate customers. Performs daily review of all assigned Ultimate customer issues and ensures the frequency and quality of customer updates is of a very high standard aligning with the customer priority and business impact description and in collaboration with Support Engineers and Management team. Leads regular support case queue reviews with the customer team members, ensuring accurate prioritization of issues, visibility on progress and latest updates as well as next steps. Provides oversight and ownership of any critical support issues and provides ongoing and personalized customer management and updates through to resolution of the issue. Contributes to the service review, focusing on performance of the technical support service delivery provided during the review period, identifying areas of success and opportunities for improvement. Defines and maintains the Service Improvement Plan communicating progress updates against agreed actions and collaborating with the Support Delivery Managers to address areas identified. Conducts customer specific RCA analysis following a significant event and ensures provision of the outcomes to the customer in an official Customer Facing Statement Responsible for the provision of Support Health data and insights to the Ultimate delivery team and helps evaluate and communicate the overall Technical Health of the customer. What you need to succeed Business insight You will need a high-quality business and strategic sense. You understand the need to balance Customer needs alongside Adobe's business objectives and strategy. You possess strong problem-solving skills and are forward-thinking. You appreciate the level of engagement required for premium support service delivery and can project the value of the Ultimate Support Plan and ensure consistent service quality. Results Focus You have with strong mentoring and coaching skills enabling the team members to deliver their best. You focus on long term sustainable strategic improvements in favor of short-term results. Influential Consistent record of accomplishment working with, influencing and leading virtual teams across a large global company. Experienced and effective in communicating to Director and above partners in Sales, Consulting and Engineering. Strong Communication Skills Highly articulate and presents plans and ideas in a compelling manner. Communicates passion, energy and enthusiasm. Able to handle C-level urgent customer communications, creating resolution plans and ensuring accurate execution of them. Able to build and communicate customer service reviews and set expectations according to business decisions. Support Experience You will have extensive experience supporting high profile Enterprise customers and/or have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success and premium service delivery. You have experience in and enjoy collaborating with a wide range of colleagues to meet key performance indicators. Experience with developing and implementing Service Improvement Plans, ITIL or incident management would also be beneficial. Excellent organizational skills: ability to prioritize, manage, multi-task and implement projects multi-functionally. Work hours completely US based- EST & PST Qualifications and Skills Requirement: 1. A degree in Computer Science, Information Technology, Business Administration, or a related field is preferred Strong written and verbal communication skills with the ability to convey passion, energy, and enthusiasm. Capable of handling C-level customer communications and creating action plans Must have worked in Customer Service industry with a good exposure of handling Enterprise customers Familiarity with Digital Marketing, ITIL principles and incident management would be an added advantage You will have extensive experience supporting high profile Enterprise customers and/or have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success and premium service delivery. You have experience in and enjoy collaborating with a wide range of colleagues to meet key performance indicators. Experience with developing and implementing Service Improvement Plans, ITIL or incident management would also be beneficial. Excellent organizational skills: ability to prioritize, manage, multi-task and implement projects multi-functionally. If interested do share cv to manasa.a@twsol.com

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2.0 years

0 Lacs

Asansol, West Bengal, India

On-site

We are on the hunt for a talented and reliable maintenance technician to join our maintenance department. In this position, your chief responsibility is to preserve the excellent condition and functionality of our business premises. Your duties will include conducting quality assessments, scheduling repairs, maintaining inventory, and developing preventative maintenance procedures. Our ideal candidate will be a jack-of-all-trades, with in-depth knowledge of maintenance procedures, hydraulic systems, and basic tools and appliances. To excel in this position, you must be an outstanding problem-solver with exceptional communication and organizational skills. Maintenance Technician Responsibilities Inspecting buildings, equipment, and systems to identify any issues. Repairing faulty equipment units and damaged structures. Developing and implementing preventative maintenance procedures. Managing heating and plumbing systems to guarantee functionality. Planning and scheduling repairs. Conducting periodic quality checks on equipment and systems to ensure everything is up to standard. Performing general maintenance tasks including landscaping, painting, and carpentry. Helping develop and implement the budget for the maintenance department. Maintaining the inventory records for equipment and supplies. Maintenance Technician Requirements High school diploma or equivalent qualification. Certificate in HVAC, building maintenance technology, or a relevant field is preferred. A minimum of 2 years experience in a similar role. In-depth knowledge of electrical and hydraulic systems. Advanced understanding of general maintenance procedures and techniques. Physically capable and available to work overtime including weekends, public holidays, and evenings. Effective problem-solving abilities. Excellent written and verbal communication skills. Must be well-organized and have the ability to prioritize tasks. This job is provided by Shine.com

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2.0 years

0 Lacs

Kolkata, West Bengal, India

On-site

We are on the hunt for a talented and reliable maintenance technician to join our maintenance department. In this position, your chief responsibility is to preserve the excellent condition and functionality of our business premises. Your duties will include conducting quality assessments, scheduling repairs, maintaining inventory, and developing preventative maintenance procedures. Our ideal candidate will be a jack-of-all-trades, with in-depth knowledge of maintenance procedures, hydraulic systems, and basic tools and appliances. To excel in this position, you must be an outstanding problem-solver with exceptional communication and organizational skills. Maintenance Technician Responsibilities Inspecting buildings, equipment, and systems to identify any issues. Repairing faulty equipment units and damaged structures. Developing and implementing preventative maintenance procedures. Managing heating and plumbing systems to guarantee functionality. Planning and scheduling repairs. Conducting periodic quality checks on equipment and systems to ensure everything is up to standard. Performing general maintenance tasks including landscaping, painting, and carpentry. Helping develop and implement the budget for the maintenance department. Maintaining the inventory records for equipment and supplies. Maintenance Technician Requirements High school diploma or equivalent qualification. Certificate in HVAC, building maintenance technology, or a relevant field is preferred. A minimum of 2 years experience in a similar role. In-depth knowledge of electrical and hydraulic systems. Advanced understanding of general maintenance procedures and techniques. Physically capable and available to work overtime including weekends, public holidays, and evenings. Effective problem-solving abilities. Excellent written and verbal communication skills. Must be well-organized and have the ability to prioritize tasks. This job is provided by Shine.com

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2.0 years

0 Lacs

Durgapur, West Bengal, India

On-site

We are on the hunt for a talented and reliable maintenance technician to join our maintenance department. In this position, your chief responsibility is to preserve the excellent condition and functionality of our business premises. Your duties will include conducting quality assessments, scheduling repairs, maintaining inventory, and developing preventative maintenance procedures. Our ideal candidate will be a jack-of-all-trades, with in-depth knowledge of maintenance procedures, hydraulic systems, and basic tools and appliances. To excel in this position, you must be an outstanding problem-solver with exceptional communication and organizational skills. Maintenance Technician Responsibilities Inspecting buildings, equipment, and systems to identify any issues. Repairing faulty equipment units and damaged structures. Developing and implementing preventative maintenance procedures. Managing heating and plumbing systems to guarantee functionality. Planning and scheduling repairs. Conducting periodic quality checks on equipment and systems to ensure everything is up to standard. Performing general maintenance tasks including landscaping, painting, and carpentry. Helping develop and implement the budget for the maintenance department. Maintaining the inventory records for equipment and supplies. Maintenance Technician Requirements High school diploma or equivalent qualification. Certificate in HVAC, building maintenance technology, or a relevant field is preferred. A minimum of 2 years experience in a similar role. In-depth knowledge of electrical and hydraulic systems. Advanced understanding of general maintenance procedures and techniques. Physically capable and available to work overtime including weekends, public holidays, and evenings. Effective problem-solving abilities. Excellent written and verbal communication skills. Must be well-organized and have the ability to prioritize tasks. This job is provided by Shine.com

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2.0 years

0 Lacs

Sirhind, Punjab, India

On-site

We are on the hunt for a talented and reliable maintenance technician to join our maintenance department. In this position, your chief responsibility is to preserve the excellent condition and functionality of our business premises. Your duties will include conducting quality assessments, scheduling repairs, maintaining inventory, and developing preventative maintenance procedures. Our ideal candidate will be a jack-of-all-trades, with in-depth knowledge of maintenance procedures, hydraulic systems, and basic tools and appliances. To excel in this position, you must be an outstanding problem-solver with exceptional communication and organizational skills. Maintenance Technician Responsibilities Inspecting buildings, equipment, and systems to identify any issues. Repairing faulty equipment units and damaged structures. Developing and implementing preventative maintenance procedures. Managing heating and plumbing systems to guarantee functionality. Planning and scheduling repairs. Conducting periodic quality checks on equipment and systems to ensure everything is up to standard. Performing general maintenance tasks including landscaping, painting, and carpentry. Helping develop and implement the budget for the maintenance department. Maintaining the inventory records for equipment and supplies. Maintenance Technician Requirements High school diploma or equivalent qualification. Certificate in HVAC, building maintenance technology, or a relevant field is preferred. A minimum of 2 years experience in a similar role. In-depth knowledge of electrical and hydraulic systems. Advanced understanding of general maintenance procedures and techniques. Physically capable and available to work overtime including weekends, public holidays, and evenings. Effective problem-solving abilities. Excellent written and verbal communication skills. Must be well-organized and have the ability to prioritize tasks. This job is provided by Shine.com

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2.0 years

0 Lacs

Amritsar, Punjab, India

On-site

We are on the hunt for a talented and reliable maintenance technician to join our maintenance department. In this position, your chief responsibility is to preserve the excellent condition and functionality of our business premises. Your duties will include conducting quality assessments, scheduling repairs, maintaining inventory, and developing preventative maintenance procedures. Our ideal candidate will be a jack-of-all-trades, with in-depth knowledge of maintenance procedures, hydraulic systems, and basic tools and appliances. To excel in this position, you must be an outstanding problem-solver with exceptional communication and organizational skills. Maintenance Technician Responsibilities Inspecting buildings, equipment, and systems to identify any issues. Repairing faulty equipment units and damaged structures. Developing and implementing preventative maintenance procedures. Managing heating and plumbing systems to guarantee functionality. Planning and scheduling repairs. Conducting periodic quality checks on equipment and systems to ensure everything is up to standard. Performing general maintenance tasks including landscaping, painting, and carpentry. Helping develop and implement the budget for the maintenance department. Maintaining the inventory records for equipment and supplies. Maintenance Technician Requirements High school diploma or equivalent qualification. Certificate in HVAC, building maintenance technology, or a relevant field is preferred. A minimum of 2 years experience in a similar role. In-depth knowledge of electrical and hydraulic systems. Advanced understanding of general maintenance procedures and techniques. Physically capable and available to work overtime including weekends, public holidays, and evenings. Effective problem-solving abilities. Excellent written and verbal communication skills. Must be well-organized and have the ability to prioritize tasks. This job is provided by Shine.com

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2.0 years

0 Lacs

Bathinda, Punjab, India

On-site

We are on the hunt for a talented and reliable maintenance technician to join our maintenance department. In this position, your chief responsibility is to preserve the excellent condition and functionality of our business premises. Your duties will include conducting quality assessments, scheduling repairs, maintaining inventory, and developing preventative maintenance procedures. Our ideal candidate will be a jack-of-all-trades, with in-depth knowledge of maintenance procedures, hydraulic systems, and basic tools and appliances. To excel in this position, you must be an outstanding problem-solver with exceptional communication and organizational skills. Maintenance Technician Responsibilities Inspecting buildings, equipment, and systems to identify any issues. Repairing faulty equipment units and damaged structures. Developing and implementing preventative maintenance procedures. Managing heating and plumbing systems to guarantee functionality. Planning and scheduling repairs. Conducting periodic quality checks on equipment and systems to ensure everything is up to standard. Performing general maintenance tasks including landscaping, painting, and carpentry. Helping develop and implement the budget for the maintenance department. Maintaining the inventory records for equipment and supplies. Maintenance Technician Requirements High school diploma or equivalent qualification. Certificate in HVAC, building maintenance technology, or a relevant field is preferred. A minimum of 2 years experience in a similar role. In-depth knowledge of electrical and hydraulic systems. Advanced understanding of general maintenance procedures and techniques. Physically capable and available to work overtime including weekends, public holidays, and evenings. Effective problem-solving abilities. Excellent written and verbal communication skills. Must be well-organized and have the ability to prioritize tasks. This job is provided by Shine.com

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15.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Description Job Title: Associate Director – People Operations Location: Bangalore. Hybrid, 4 days/week WFO. Experience: 15+ Years Role Overview We are seeking an experienced and forward-thinking Associate Director – People Operations to lead and scale the HR Operations, Admin, and Employee Experience functions in India. This role is both strategic and hands-on, acting as a trusted advisor to senior leadership while also driving operational excellence and people-first initiatives on the ground. Key Responsibilities Strategic Partnership & Business Alignment - Act as a strategic partner to key executives and function heads to align HR operations and people initiatives with broader business goals. - Develop a deep understanding of business and functional strategies to proactively support talent, operations - Identify workforce trends and provide solutions that enhance performance, engagement, and productivity. HR Operations & Process Improvement - Lead end-to-end HR operations across the employee lifecycle including onboarding, exits, HR systems, compliance, and policy governance. - Champion process improvements to optimize workflows, reduce friction, and scale HR services effectively. - Manage the implementation and long-term success of Workday HRMS in India. - Track key metrics including operational efficiency and Quality of Hire, and act on feedback from hiring managers and employees. Compliance: Ensure adherence to statutory and regulatory compliance across India (e.g., labor laws, Shops & Establishment Acts, POSH, PF etc.). Liaise with external consultants and legal advisors on audits, inspections, and government reporting. Own compliance dashboards, risk mitigation plans, and periodic policy reviews Payroll & Benefits: Lead monthly payroll processing, ensuring accuracy, timeliness, and alignment with finance and tax requirements. Oversee employee benefits administration (health insurance, gratuity, provident fund, etc.) Work closely with finance and external vendors to ensure year-end processes (form 16, tax declarations, etc.) are smooth and error-free. Policy Development & Compliance - Develop and enforce company policies that are compliant, scalable, and aligned with company culture and goals. - Maintain up-to-date knowledge of Indian labor laws and manage compliance audits. - Conduct training and communication to promote awareness and policy adoption. Employee Engagement - Lead the planning and execution of employee engagement programs including milestone celebrations, cultural events - Use surveys and feedback loops to continuously evolve engagement initiatives and employee experiences. Administration, Travel & Infrastructure - Lead the Admin and Travel functions, managing vendor relationships, cost control, and service quality. - Oversee office expansion and workplace readiness projects, ensuring alignment with headcount and growth plans. - Ensure safety, compliance, and operational excellence across all facilities. Team Leadership & Stakeholder Collaboration - Lead and mentor a high-performing team across HR Operations and Administration. - Foster a culture of accountability, service excellence, and development. - Engage effectively with stakeholders across HR, Legal, Finance, and Business to align on priorities and resolve escalations. Required Qualifications - 15+ years of experience in HR Operations, Admin, or People Programs with progressive leadership responsibility. - Proven experience as a strategic HR partner to leadership teams. - Strong background in policy creation, compliance, payroll, and process optimization. - Hands-on experience in implementing and managing HRMS platforms (preferably Workday). - Strong people management and vendor management capabilities. - Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. Preferred Attributes - Strategic thinker with a proactive, can-do attitude. - Comfortable operating in fast-paced, dynamic environments. - Ability to roll up your sleeves while leading large-scale programs. - Creative problem-solver with a bias toward action and out-of-the-box thinking. - High ownership mindset with advancement capabilities and a drive to continuously improve.

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8.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

People Operations & Experience Manager Shell Recharge Solutions is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology is connecting EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in Los Angeles, CA, the company’s global footprint spans across three continents with deployments in 13 different countries. At Shell Recharge Solutions, we are looking for candidates who want to be a part of something bigger than themselves – passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world. We believe in creating and doing ‘the right thing’ through responsible and sustainable EV deployment. We are looking for the innovative, driven to find a solution in a complex and dynamically evolving marketplace and look at “no” as just a challenge to find the next “yes”. As a result of our global growth, we are looking for a People Operations & Experience Manager . As our People Operations & Experience Manager, you will be responsible for ensuring the operational excellence of HR services in payroll and benefits administration and HRIS data maintenance. You will manage the day-to-day operations and ensure our practices and procedures are compliant with regulations and aligned with the company’s policies and philosophies. This position reports into the Head of People, Asia. Key responsibilities Partner with HR colleagues and business leaders to implement key HR initiatives and deliver HR services aligned with business priorities for APAC Manage payroll, benefits administration & renewals, leave management, HRIS data management, and reporting for APAC locations Ensure accurate and timely transfer of Provident Fund contributions each pay period Partner with payroll vendor to ensure annual tax filings are completed accurately and timely Manage and foster strong, collaborative vendor relationships with external counsel, payroll partners and benefit brokers Monitors efficiency, utilization, and effectiveness of operations; provides analytics and suggests recommendations for continuous improvement Manage the maintenance and data integrity of HRIS including leading implementations and enhancements of the system; regularly audit to ensure data integrity Support annual merit review and bonus programs for APAC in partnership with Head of People, Asia Acts as primary contact for leaders and People Partner for compensation and benefit-related inquiries for APAC Ensure adherence & compliance with key labor laws and regulations, including Maternity Benefit Act, 1961, Code on Wages, 2019, Employee’s Provident Fund and Miscellaneous Provisions Act, 1952, Industrial Disputes Act, 1947, Factories Act, 1948 etc. and comply with changing legislation with respect to state, and local requirements. Works closely with Head of People, Asia in executing new HR programs; develops and manages operational initiatives to deliver tactical results through the People Operations team Provide recommendations on progressive HR practices and industry trends to leadership; recommend forward-thinking best practices across People Operations to facilitate continuous improvement. Job Knowledge, Skills & Experience Master's degree in Human Resources Management, Business Administration, or similar field required Minimum of 8+ years’ experience in HR with a minimum of 3 years’ experience directly leading a remote team Strong knowledge of and direct experience with employment law and wage regulations in multiple cities in India (Singapore a plus) Ability to effectively communicate, present results and recommendations across multiple disciplines and levels within the organization Ability to develop clear, actionable steps in support of an overall business strategy Capable of handling confidential and sensitive information with discretion Ensure all regional and global operational processes and controls are aligned Self-directed problem solver with ability to produce timely, high-quality deliverables Ability to collaborate effectively and courteously with all levels of employees and management while be highly achievement oriented and solution driven Organized and detail-oriented with ability to balance multiple projects simultaneously and timely deliver high quality results through others Ability to drive and respond positively to change while maintaining flexibility and focus; supports and champions change by helping team navigate in ambiguous situations Ability to recognize trends and develop recommendations based on data analysis Passion, energy, and dedication to sustainability, health, safety, and operating responsibly; empowers and supports team to do the same Preferred Job Knowledge, Experience Experience supporting a hybrid, global workforce is ideal Understanding of and knowledge of employment laws and practices in India & Singapore Previous experience in Technology, SaaS, or Electric Vehicle industry preferred.

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2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

We are on the hunt for a talented and reliable maintenance technician to join our maintenance department. In this position, your chief responsibility is to preserve the excellent condition and functionality of our business premises. Your duties will include conducting quality assessments, scheduling repairs, maintaining inventory, and developing preventative maintenance procedures. Our ideal candidate will be a jack-of-all-trades, with in-depth knowledge of maintenance procedures, hydraulic systems, and basic tools and appliances. To excel in this position, you must be an outstanding problem-solver with exceptional communication and organizational skills. Maintenance Technician Responsibilities Inspecting buildings, equipment, and systems to identify any issues. Repairing faulty equipment units and damaged structures. Developing and implementing preventative maintenance procedures. Managing heating and plumbing systems to guarantee functionality. Planning and scheduling repairs. Conducting periodic quality checks on equipment and systems to ensure everything is up to standard. Performing general maintenance tasks including landscaping, painting, and carpentry. Helping develop and implement the budget for the maintenance department. Maintaining the inventory records for equipment and supplies. Maintenance Technician Requirements High school diploma or equivalent qualification. Certificate in HVAC, building maintenance technology, or a relevant field is preferred. A minimum of 2 years experience in a similar role. In-depth knowledge of electrical and hydraulic systems. Advanced understanding of general maintenance procedures and techniques. Physically capable and available to work overtime including weekends, public holidays, and evenings. Effective problem-solving abilities. Excellent written and verbal communication skills. Must be well-organized and have the ability to prioritize tasks. This job is provided by Shine.com

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Join our Team as a Technical Trainer Location: Gurgaon About the role: Are you passionate about empowering others through knowledge and hands-on learning? As a Technical Trainer, you’ll play a key role in onboarding new talent and upskilling existing staff across the business. You’ll design and deliver engaging training programmes, assess learning needs, and ensure every session is impactful, inclusive, and aligned with business goals. If you’re a confident communicator with a knack for simplifying complex concepts and a drive for continuous improvement, this is your opportunity to shape the future of learning at Onecom. What makes you a great fit: Proven experience designing and delivering technical training programmes Strong verbal and written communication skills Confident presenter with excellent facilitation and instructional design skills Skilled in identifying training needs and tailoring content to diverse audiences Deep subject matter expertise with a commitment to staying current Empathetic and approachable with strong interpersonal skills Adaptable and flexible in delivery methods and learning styles Organised with excellent time management and attention to detail Comfortable evaluating training effectiveness and implementing improvements Positive, patient, and persistent in helping others succeed Proactive problem-solver with a continuous learning mindset Key responsibilities: Identify learning and development needs through job analysis and stakeholder consultation Design and update training materials, presentations, and assessments Deliver training sessions in person, online, or through blended learning Evaluate training effectiveness using feedback, assessments, and performance data Provide support and guidance to trainees to help them reach their learning goals Ensure a safe, inclusive, and engaging learning environment Stay current with training methodologies, industry trends, and best practices Manage training schedules, attendance tracking, and documentation Promote a culture of learning and development across the organisation Perks for our People: Holidays : 18 days annual leave, + 6 public holidays Other Leave : 7 days casual leave, 7 days sick leave Development : In-House Training Academy Wellbeing : Mental Health support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

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1.0 - 6.0 years

0 Lacs

Gurugram, Haryana, India

On-site

About Zupee: Zupee is India’s fastest growing innovator in real money gaming with a focus on skill based games on mobile platform. Started by 2 IIT-K alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures & Smile Group with an aspiration to become the most trusted and responsible entertainment company in the world. Our focus has been on innovating in the board, strategy and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling our users to earn while they play. Role: Software Engineer - React Native Years of Experience: 1-6 Years Location: Gurgaon (On site) Job Description:- Responsibilities: S/he will collaborate as required with product management and user experience teams. S/he will architect and design product features focusing on maintainability, extensibility, scalability and lowest operational cost. S/he will be responsible for undertaking proof-of-concept work where required. S/he will be responsible for coding and implementing features with very high coverage of unit tests and component tests. S/he will continuously discover, evaluate, and implement new technologies to maximize development efficiency. Requirements: S/he must have experience in delivering projects using React Native ensuring performance, quality, and responsiveness of applications. S/he must have strong design and programming skills in React Native, Android mplement user-facing features for iOS and Android platforms using React Native. Develop and maintain custom components adhering to design guidelines Debug and resolve issues in the app, ensuring a seamless user experience. Participate in peer code reviews and adhere to code quality standards. Use tools like Fastlane, Expo, or React Native CLI to package and deploy apps for both iOS and Android. S/he must have experience with offline storage, multi-threading, performance tuning, memory tuning and RESTful APIs to connect Android applications to back-end services S/he must have experience with Model-View View-Model, Model View Presenter software architecture, retrofit, and dagger among others S/he must have unit-testing the code for robustness, including edge cases, usability, and general reliability. S/he must have experience in mobile analytics. S/he must have experience in designing, optimizing and integrating business processes across disparate systems and mobile technologies. Good-To-Haves / Desired Qualifications: It would be good if, s/he has the ability to multi-task, prioritize, be attentive to detail, have an eye for design, think logically, organize and communicate coherently. It would be good if, s/he is fast-paced, collaborative / team player, performance-driven and self-motivated. It would be good if, s/he is curious, analytical, a problem solver and has logical reasoning

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2.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

We are on the hunt for a talented and reliable maintenance technician to join our maintenance department. In this position, your chief responsibility is to preserve the excellent condition and functionality of our business premises. Your duties will include conducting quality assessments, scheduling repairs, maintaining inventory, and developing preventative maintenance procedures. Our ideal candidate will be a jack-of-all-trades, with in-depth knowledge of maintenance procedures, hydraulic systems, and basic tools and appliances. To excel in this position, you must be an outstanding problem-solver with exceptional communication and organizational skills. Maintenance Technician Responsibilities Inspecting buildings, equipment, and systems to identify any issues. Repairing faulty equipment units and damaged structures. Developing and implementing preventative maintenance procedures. Managing heating and plumbing systems to guarantee functionality. Planning and scheduling repairs. Conducting periodic quality checks on equipment and systems to ensure everything is up to standard. Performing general maintenance tasks including landscaping, painting, and carpentry. Helping develop and implement the budget for the maintenance department. Maintaining the inventory records for equipment and supplies. Maintenance Technician Requirements High school diploma or equivalent qualification. Certificate in HVAC, building maintenance technology, or a relevant field is preferred. A minimum of 2 years experience in a similar role. In-depth knowledge of electrical and hydraulic systems. Advanced understanding of general maintenance procedures and techniques. Physically capable and available to work overtime including weekends, public holidays, and evenings. Effective problem-solving abilities. Excellent written and verbal communication skills. Must be well-organized and have the ability to prioritize tasks. This job is provided by Shine.com

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12.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Brief Mindtickle is looking for a passionate and forward-thinking Senior Manager/Head of Support to lead our next chapter of customer excellence. This role demands a leader who can balance vision and execution, empathy and scale, and who believes that support is not just a function or cost center but a strategic advantage, a differentiator. In this role, you will shape the strategy, structure, and culture of our Support function, anchored in customer trust, technical depth, and operational rigour. You will lead with a customer-obsessed mindset, inspire a team of support engineers and managers, and bring a strong enterprise lens to deliver exceptional service to some of the world’s most respected enterprises. As the voice of the customer and a strategic partner to Product, Engineering, and Success teams, you will ensure that every interaction reflects a sense of urgency, empathy, and excellence. You will be trusted to shape the experience of some of the most demanding and strategic global enterprise customers and play a critical role in defining how support is perceived across the company as a strategic enabler. If you are ready to lead with heart, act with urgency, and engineer with purpose, we want to hear from you. What’s in it for you? Lead a high-performing support team to delight global customers, providing superior customer experience with customer trust as the guiding principle. Champion a customer-first culture grounded in trust, empathy, and responsiveness to foster technical partnership and drive an enterprise mindset to customer success. Elevate the role of the engineer within customer support - ensuring deep product knowledge, solid troubleshooting skills, and proactive ownership. Demonstrate success in reimagining support operations using AI or AI-based quality scoring. Not just adopting tools, but redefining workflows with them. Continuously keep the support org future-ready by staying ahead of AI-driven support trends and tooling. Lead from the front during high-severity escalations and complex technical issues, ensuring clarity and customer confidence. Leverage automation and AI (Integrate AI copilots, chatbots) to improve resolution times, customer satisfaction, and team productivity. Data-driven decision making: Leverage data and customer insights to guide strategic decisions; establish robust dashboards and analytics workflows that surface patterns, trends, and signals to proactively improve customer experience, team performance, and operational efficiency. Build and maintain real-time dashboards for key metrics: CSAT, SLA adherence, resolution time, ticket deflection, etc. Partner cross-functionally with Product, Engineering, and Customer Success to influence roadmap and resolve root causes. Champion the voice of the customer internally and close the loop with actionable feedback. Promote knowledge sharing through documentation, postmortems, and internal forums to scale expertise and reduce time to resolution. Drive continuous upskilling through training and career development programs. Recruit, retain, and develop top-tier support talent with deep technical acumen and service excellence. Instill a culture of accountability, collaboration, and continuous improvement within the support org. Encourage a culture of innovation, experimentation, and adaptability to new workflows and systems. We’d love to hear from you, if you: 12-15 years of experience in technical support, customer success; 2+ years in senior leadership managing managers in a B2B SaaS setup or an Enterprise organization. Leadership DNA: Proven ability to lead at scale, navigate ambiguity, and drive clarity across cross-functional teams. Enterprise Customer Experience: Proven experience building and leading support functions for global enterprise customers, with a deep understanding of their security, compliance, and operational expectations. Past experience in successfully driving the support function into a strategic customer advocacy engine, influencing product roadmap and customer loyalty through structured feedback loops and measurable impact. Proven ability to lead through high-severity incidents, platform outages, or enterprise escalations, showing calm under pressure and excellence in stakeholder management. Customer-Centric: Deep empathy for customer pain points, with the ability to translate that into business value and technical solutions. Global and Cultural Fluency: Experience working across regions and time zones with a sensitivity to global customer expectations, language nuances, and cultural alignment. Strong technical Depth: Deep understanding of modern SaaS architecture, cloud-native infrastructure (AWS), APIs and webhook frameworks, SSO and authentication protocols (OAuth, SAML), 3rd Party Integrations, enterprise data platforms, and analytics ecosystems. Able to engage confidently with Engineering and Product teams in root cause investigations, and platform escalations. Brings the ability to translate complex technical concepts into clear business impact, and ensure support teams are equipped to handle increasingly technical customer environments. Strategic Thinker and Hands-on: Can operate at 10,000 ft and 10 ft, shifting between strategy, execution, and coaching effortlessly. Operational Excellence: Experience with tools like Salesforce, Freshworks, OData, and Reporting/BI Tools. Familiarity with ITIL, CS Ops frameworks, and AI-based support models is a plus; experience in scaling metrics, dashboards, and support processes. Structured problem solver who breaks down complex challenges into logical, actionable components. Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

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