29 Solutions Architecture Jobs

As a Customer Success Manager specializing in Tableau at Salesforce, you will play a crucial role in guiding our customers to achieve their business objectives through the effective utilization of Tableau. You will act as a trusted advisor, addressing both technical and business concerns, and aligning them with customer priorities, projects, and challenges. Your expertise will be instrumental in ensuring that customers receive maximum value from Salesforce's Tableau product. Key Responsibilities: - Serve as the primary point of contact for customers, leveraging your deep industry and technical knowledge to drive business value through Tableau adoption. - Build and maintain strong relationships with key stakeholders across various market segments, sizes, and solution complexities. - Provide strategic guidance by assessing customer goals, recommending solutions for Tableau ecosystem health, and aligning with business and technology objectives. - Cultivate executive-level relationships within customer IT and business leadership, driving innovation and partnership commitments. - Develop comprehensive adoption plans, contribute to Tableau knowledge resources, and enable customers through tailored roadmaps. - Apply your technical expertise to address customer concerns, ensure resolutions, and align platform features with customer priorities. - Conduct quarterly reviews, identify trends, and make recommendations to enhance stability, performance, and features. - Collaborate with internal teams including Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. - Anticipate and adapt to role changes in alignment with evolving Salesforce needs. Preferred Skills: - 8+ years of experience in Customer Success, SaaS platforms, Technology Consulting, or Solutions Architecture. - Proficiency in Tableau or a specific line of business. - Strong consulting skills with the ability to drive business value and influence C-level conversations. - Familiarity with Salesforce products, governance principles, and enterprise architecture. - Excellent communication skills to effectively articulate technical issues to diverse audiences. - Degree or equivalent experience required. Relevant experience will be evaluated based on alignment with role requirements. If you require any accommodations due to a disability when applying for open positions, please submit a request via the Accommodations Request Form.,

As a Senior Cloud Engineer, you will be responsible for engineering, automating, and orchestrating system provisioning and maintenance processes using modern cloud tools and technologies. Your role will involve designing and building technical solutions on Cloud platforms while planning, designing, and developing cloud-based solutions to meet the needs of new initiatives. You will work towards building scalable, distributed, and high-performance computing cloud-based platform solutions on AWS, Google, Azure, or other cloud platforms. Collaborating with solutions architects, you will ensure that cloud environments are managed in accordance with NTT DATA's security guidelines. Your responsibilities will include deploying and debugging Cloud initiatives as needed, following best practices throughout the development lifecycle. Additionally, you will perform system administration tasks such as configuration, systems monitoring, troubleshooting, and support, with a focus on automation wherever possible. Your role will also involve installing, configuring, maintaining, and supporting applications and servers in public cloud environments. This includes handling operating system and software application installation, patching, and upgrades. You will be responsible for educating teams on the implementation of new cloud-based initiatives and providing necessary training. As a Senior Cloud Engineer, you will troubleshoot and resolve issues reported by monitoring systems and through the ticketing system. You will ensure that all issues are fully documented with actions taken and steps for resolution. Additionally, you will perform any other tasks as defined, planned, and approved by leadership.,

As a Senior Cloud Engineer, your role involves engineering, automating, and orchestrating system provisioning and maintenance processes using modern cloud tools and technologies. You will be responsible for designing and building technical solutions on the Cloud, as well as planning, designing, and developing cloud-based solutions. Your understanding of the needs for new initiatives will drive the creation of scalable, distributed, and high-performance computing cloud-based platform solutions on AWS, Google, Azure, or other cloud platforms. Collaboration with solutions architects will be a key aspect of your role, as you work towards managing cloud environments in accordance with NTT DATA's security guidelines. Deploying and debugging Cloud initiatives as needed, while following best practices throughout the development lifecycle, will also be part of your responsibilities. Additionally, you will perform system administration tasks such as configuration, systems monitoring, troubleshooting, and support, with a focus on innovating to automate processes wherever possible. Installing, configuring, maintaining, and supporting applications and servers in public cloud environments will be integral to your duties. You will also be responsible for operating system and software application installation, patching, and upgrades. Educating teams on the implementation of new cloud-based initiatives and providing associated training as required will be essential for successful project execution. Troubleshooting and resolving issues reported by monitoring systems and submitted through the ticketing system will be part of your daily routine. It is important to ensure that all issues are fully documented, along with the actions taken and steps for resolution. Additionally, you may be required to perform other tasks as defined, planned, and approved by leadership.,

You will be responsible for participating in business requirements and functional specification definition, scope management, data analysis, and design in collaboration with both business stakeholders and IT teams. It will be your responsibility to document detailed business requirements, develop solution design, and specifications. In addition, you will support and coordinate system implementations throughout the project lifecycle by working with other teams on a local and global basis. You will also closely collaborate with the solutions architecture team to define the target detailed solution to deliver the business requirements. This is a full-time, permanent position with a fixed shift schedule. The work location for this role is in person.,

As an experienced Architect, you will be responsible for developing and documenting Architecture Roadmaps, Standards, and Patterns. You will utilize your expertise to translate business problems into clear Scope, Functional, and Non-functional Requirements, as well as design detailed architecture Blueprints for complex solutions. Your role will also involve actively contributing to Architecture Governance forums, documenting and tracking actions to ensure adherence to architectural standards and policies. Your leadership, project management, and relationship management skills will be crucial in providing guidance on technology initiatives, managing project timelines and deliverables for successful implementation, and building strong relationships with stakeholders across the organization. Your excellent business and technical problem-solving skills will be essential in addressing complex challenges and conducting thorough analysis of technology options and their impact on the business. You should have specialist knowledge in at least two IT architecture disciplines, including Solutions Architecture, Systems Architecture, Business Architecture, Information/Data Architecture, Application/Service Architecture, and Technology/Infrastructure Architecture. In addition, you should possess detailed knowledge of strategic and new technologies, understanding of agile methods and processes, and experience in application and solution development. Your ability to think big, bridge communications between technical and business-oriented audiences, and apply architecture and design methodologies will be valuable in this role. Basic knowledge of UK Lending/Savings business processes is desirable. Join us to contribute to the implementation of technology solutions that meet performance, security, and scalability requirements.,

As a Senior Cloud Engineer, you will be responsible for engineering, automating, and orchestrating system provisioning and maintenance processes using modern cloud tools and technologies. Your role will involve designing and building technical solutions on the Cloud, as well as planning, designing, and developing cloud-based solutions. You will need to understand the needs for new initiatives to build scalable, distributed, and high-performance computing cloud-based platform solutions on AWS, Google, Azure, or other cloud platforms. Collaboration with solutions architects will be a key aspect of your role, as you will work together to manage cloud environments in accordance with NTT DATA's security guidelines. Deploying and debugging Cloud initiatives as needed in accordance with best practices throughout the development lifecycle will also be part of your responsibilities. Additionally, you will be performing system administration tasks, including configuration, systems monitoring, troubleshooting, and support, while focusing on innovating to automate processes as much as possible. Installing, configuring, maintaining, and supporting applications and servers in public cloud environments will also be within your scope. You will be responsible for operating system and software application installation, patching, and upgrades. Educating teams on the implementation of new cloud-based initiatives and providing associated training as required will be crucial. Troubleshooting and resolving issues reported by monitoring systems and submitted through the ticketing system will be part of your duties, ensuring that issues are fully documented along with the actions taken and steps for resolution. Finally, you will perform other tasks as defined, planned, and approved by leadership, contributing to the overall success and efficiency of cloud-based solutions within the organization.,

The Technical Manager, specializing in Data Warehouse & Business Intelligence (BI), leads a team of direct reports in the field of Business Intelligence and Data Management. Your primary role involves implementing the enterprise analytics data engineering strategy and acting as a bridge between IT and various business units for the development and maintenance of the Enterprise Data Warehouse. Your responsibilities include hiring, managing, coaching, and leading a team of Business Intelligence Engineers and Data Engineers. You will work closely with product stakeholders to understand business requirements and define data elements and structures necessary for analytical capabilities. Collaborating with business customers, you will implement solutions to support analytical and reporting needs. Your expertise should cover data warehousing, enterprise system data architecture, data processing, data management, and data analysis. Additionally, you will engage in strategic and tactical planning discussions and collaborate with Data Engineering and Software Development teams to ensure proper capture and storage of key data points. As a liaison between business units and business intelligence, you will coordinate efforts between technical and business groups to provide data warehouse and business intelligence capabilities. It will be your responsibility to define and execute a strategic plan aligning data warehousing and business intelligence with overall business strategy. Setting technology and business process standards and ensuring adherence to those standards will also fall within your scope of responsibilities. In terms of education and experience, a Bachelor's Degree in Computer Science, Engineering, Information Technology, or a related field is preferred. You should have over 10 years of experience in Information Technology leadership, system design, and application development, with at least 3 years managing data-related technology implementation projects. Moreover, 5+ years of experience leading Data Warehouse & BI teams is required. Strong oral and written communication skills are essential, along with the ability to effectively communicate with both technical and non-technical stakeholders. Meeting deadlines, multitasking, and prioritizing workloads are key skills, as well as possessing excellent analytical abilities. Preferred qualifications include demonstrated leadership in technology fields like Development, Database, Data Warehousing, and Data Processing. Knowledge of software engineering best practices, agile methodologies, coding standards, and experience providing technical leadership and mentoring to other engineers are also valued. Key Competencies for this role include strong technical skills in data analytics, teamwork, judgment, decision-making, leadership, and effective communication.,

You will hold overall responsibility for the development and delivery of the Architecture and Integration scope for one or more Business and Technology domains within Development, collaborating closely with the Enterprise Architecture team. Drive and define technology standards in collaboration with the Enterprise Architecture and Architecture Leadership team to unite teams and design optimal solutions meeting Business needs. Ensure alignment of business processes, integration of services horizontally across organizational units, and management of project interfaces for smooth delivery. You will be accountable for aligning business Tech roadmaps with IT strategy, maintaining consistency, and keeping reference architecture updated in alignment with critical business capabilities for the given domain or technology area. Contribute to and ensure adherence to Enterprise standards and architecture Governance for DDIT, supporting the Architecture Governance team/Community of Practice. In this role, you will implement and govern the overall standards and direction for Architecture and Integration for a given domain in Development, ensuring DDIT investments align with business priorities. Manage complexities of multiple solution components and coordinate across diverse stakeholder groups within business domains. Define and manage the Architecture Baseline, Target Architecture, and Roadmap for a given domain, covering capabilities, applications, platforms, services, data, technologies, etc. Participate in Technology Evaluation for business/technical solutions and identify high-level technology solutions to address business demand. You will enforce adherence to ISC, Legal, ethics, and other compliance policies, mentor solution architects and data modelers, review Solution Architecture and design, and provide overall architecture leadership to support transformation programs. Support the delivery of standardized operating guidelines, design principles, and best practices at Development and Enterprise levels. Enforce a standard technology stack, schedule reviews, support technology selection activity, and ensure right architecture decisions are made during Development Transformation Programs. Requirements include a Bachelor's degree in computer science, engineering, or information technology, along with a minimum of 15 years of IT experience in a regulated environment and global matrix organization, preferably within Pharmaceutical industries. Stakeholder management skills, architectural design experience, understanding of business processes within Drug Development, and experience in delivering large-scale global solutions are essential. Experience in leveraging digital technology, delivering validated IT solutions, and collaborating across boundaries is desired. Novartis is committed to diversity and inclusion, building an outstanding, inclusive work environment, and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please reach out to diversityandincl.india@novartis.com. Desired skills include Decision Making, Stakeholder Management, Enterprise Architecture Framework, Solutions Architecture and Engineering, Influencing Skills, Information Technology Management, Technology Transformation, Cloud Computing and Architecture, Security Architecture, Integration Architecture, IT Governance, IT Portfolio Management, and Talent Development. If you are passionate about helping people with diseases, Novartis offers a community of smart, passionate individuals collaborating to achieve breakthroughs and change patients" lives. Join the Novartis Network to stay connected and explore career opportunities. Learn more about benefits and rewards in our handbook to thrive both personally and professionally.,

As a Customer Success Manager at Salesforce, you will play a crucial role in helping our customers maximize the value they get from our Tableau product. You will act as a trusted advisor, working closely with customers to understand their needs and align them with the capabilities of Tableau. Your expertise will be essential in guiding customers towards achieving their business objectives through effective utilization of Tableau. Your responsibilities will include being the primary point of contact for customers, leveraging your deep industry knowledge to provide strategic guidance on how they can optimize their Tableau ecosystem. You will build strong relationships with key stakeholders, understand their goals, and offer recommendations on how they can enhance their performance and achieve their business objectives. In addition, you will be responsible for fostering executive-level relationships within customer IT and business leadership, ensuring that our partnership commitments are solidified and driving innovation that aligns with the customers" challenges and growth potential. Your role will also involve contributing to Tableau knowledge, community, and training resources, as well as conducting quarterly reviews to identify trends and provide tailored recommendations for stability and feature enhancement. To excel in this role, you should have at least 8 years of relevant industry experience in Customer Success, SaaS platform use, or project leadership, with a strong expertise in Tableau or a specific line of business. Your consulting skills will be crucial in driving business value, facilitating discussions, and influencing C-level conversations. Familiarity with Salesforce products and platform features, as well as excellent communication skills, will also be beneficial. This position requires you to work in the EST time zone from 6:30 PM to 3:30 AM IST. If you are passionate about leveraging AI to drive customer success, innovate, and make a positive impact on the world, then Salesforce is the perfect place for you to level up your career and be a part of the future of work. Apply now to join us in redefining what's possible for yourself, for AI, and for the world.,

As a versatile Customer Success Manager with expertise in Tableau, you will play a crucial role in driving customer success and ensuring they receive significant returns on their investment in Salesforce's Tableau product. Your responsibilities will include acting as the primary point of contact for customers, leveraging your industry, product, and technical knowledge to guide them in achieving their business objectives through Tableau utilization. Developing and nurturing strong relationships at key stakeholder levels will be essential, aligning with customer needs across various market segments, sizes, and solution complexities. You will assess customer goals and capabilities, providing strategic guidance for Tableau ecosystem health, performance optimization, and achieving business and technology objectives. Cultivating executive-level relationships within customer IT and business leadership will be vital to solidifying partnership commitments and driving innovation aligned with customers" business challenges and growth potential. Contribution to Tableau knowledge, community, and training resources, as well as comprehensive adoption plans showcasing current and future states, will enable customers through an underlying roadmap. Applying Tableau product knowledge to address technical concerns, ensure acceptable resolutions, and align platform features with customer priorities and roadmaps will be part of your role. You will conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Building strong multidisciplinary relationships with Sales, Engineering, and Product Management will be crucial to lead and coordinate customer relationships for success and revenue opportunities. Anticipating and adapting to role changes per evolving Salesforce needs will also be expected. Preferred Skills: - Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use, project leadership, Technology Consulting, and/or Solutions Architecture - Demonstrated expertise in Tableau or a specific line of business (LoB) - Strong consulting skills and ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations - Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture - Excellent communication skills to articulate technical issues to diverse audiences - Degree or equivalent experience required, with evaluation based on strengths aligning to role needs Please note that the role requires working in the EST Time zone from 6:30 PM to 3:30 AM IST. Join Salesforce today to unleash your potential and be limitless in all areas of your life. Our benefits and resources will support you to find balance and be your best, while our AI agents accelerate your impact. Together, we will bring the power of Agentforce to organizations of all sizes, delivering amazing experiences that customers love. Apply now to shape the future, redefine what's possible for yourself, for AI, and for the world.,

As a Deal Solution Designer Manager in Cyber Security offerings at EY, you will play a critical role in enabling EY and its clients to effectively address Information Security challenges. Your expertise will be instrumental in crafting efficient and precise deal proposals that facilitate the transition, management, and transformation of clients" Information Security landscapes. Your primary responsibilities include: Client Interaction: You will serve as a trusted advisor, gathering client requirements and translating them into bespoke solutions aligned with the client's objectives. Working closely with the Global Managed Services solution architect, you will define deal scope and craft proposals leveraging your technical knowledge and understanding of EY's technological capabilities. As a technical leader, you will ensure seamless communication and alignment throughout the solution development process. Deal shaping: The Cyber Security DSD plays a pivotal role in deal architecture and solution design, providing guidance on solution definition, offering thought leadership, and evaluating technical feasibility and costs. You will leverage EY Client Technology's products, tools, and processes to propose solutions that align with client requirements and vision. Technical proposal development: You will collaborate with internal stakeholders to develop deal solutions focusing on managed services for various domains. In a cloud-first environment, you will propose suitable cloud solutions and identify implementation possibilities of existing EY products to enhance customer outcomes. Essential Functions of the Job: Deal Architecture & Solutioning for mid-large-scale managed services Cyber security deals. Thought leadership during deal development, pursuit & close phases. Deep understanding of EY Global Managed Services drivers, products, tools & processes. Conduct product demonstrations and presentations. Apply TOGAF and SAFe principles to deal/solution architecture design. Integrate all architecture disciplines and identify ways to reduce costs. Proactively contribute to the development of the Architecture community. Collaborate with various teams to handover detailed solution plans after deal closure. Knowledge and Skills Requirements: Maintain an up-to-date understanding of the global cyber threat landscape. Develop and architect CTI solutions tailored to client needs. Strong tech background with experience in deal development, architecture & strategy. Good Communication Skills in English. Business acumen and ability to develop ongoing customer relationships. Identify technical risks and develop mitigation strategies. Leadership & negotiating skills. Other Requirements: Proven experience in cybersecurity, with a focus on threat intelligence and vulnerability management. Strong understanding of cybersecurity frameworks, standards, and best practices. Experience in a presales or solutions architect role within the cybersecurity industry. Certifications in Agile Delivery, DevOps, TOGAF, or IASA would be desirable. Regular international and domestic travel may be required. Job Requirements: Education: BS/MS in Computer Science, Engineering, or related field. Relevant certifications such as CISSP, CISM, CEH, or GIAC. Experience: 12+ years of technology, business development & thought leadership in Cyber Security domain. Joining EY presents a great opportunity to be part of an innovative team where your knowledge and expertise are valued in shaping cutting-edge solutions for clients.,

At Builder.ai, the mission is to democratize app building, making it accessible to everyone regardless of their background, tech knowledge, or budget. The company has already assisted numerous entrepreneurs, small businesses, and renowned global brands like the BBC, Makro, and Pepsi in achieving their software goals. Recognized as one of 2023's Most Innovative Companies in AI by Fast Company and awarded Europas 2022 Scaleup of the Year, Builder.ai is a rapidly growing team of over 800 individuals worldwide. With recent $250m Series D funding and a partnership with Microsoft, there has never been a more exciting time to be a part of Builder. Life at Builder.ai is all about encouraging experimentation and growth. Every role within the company offers limitless opportunities to learn, progress, and challenge the status quo. The global team at Builder.ai is diverse, collaborative, and exceptionally talented. The team is united by the shared belief in Builder's HEARTT values: Heart, Entrepreneurship, Accountability, Respect, Trust, and Transparency, along with a proactive attitude focused on achieving goals. The role of a Pre-Sales Manager at Builder.ai calls for a highly motivated individual with a strong technical background, exceptional communication skills, and a profound understanding of the SaaS industry. As a Pre-Sales Manager, you will be pivotal in driving the sales process by collaborating closely with the sales team, customers, and technical teams to craft and present tailored solutions that cater to client needs. Key Responsibilities: Scope of Work Documentation: - Work closely with clients to comprehend their business requirements and objectives. - Develop detailed scope of work (SOW) documents outlining project deliverables, timelines, and resources. - Ensure alignment of SOWs with client expectations and company capabilities. Solution Design And Infrastructure: - Design and architect scalable, secure, and reliable SaaS solutions that meet customer requirements. - Collaborate with internal teams to ensure proposed solutions are feasible and align with the company's product offerings. - Create high-level and detailed infrastructure designs encompassing network, storage, and computing resources. Technical Support For Sales: - Provide technical expertise during the sales process to assist the sales team in qualifying prospects. - Conduct product demonstrations, presentations, and workshops to showcase the value and capabilities of solutions. - Develop and maintain technical sales collateral like presentations, whitepapers, and case studies. Client Engagement And Relationship Building: - Establish and nurture strong relationships with key stakeholders and decision-makers within client organizations. - Act as a trusted advisor, offering ongoing technical guidance and support throughout the sales cycle. - Gather and relay client feedback to inform future product enhancements to product management and development teams. Cross-Functional Collaboration: - Collaborate closely with product management, development, and support teams to ensure seamless handoff and implementation of solutions. - Participate in internal meetings and strategy sessions to align sales strategies with company objectives. Requirements: - 6-10 years of experience in a pre-sales, solutions architecture, or similar role within the Tech industry. - Proven track record in creating scope of work documents and designing technical infrastructure solutions. - Strong understanding of cloud computing, software architecture, and networking. - Excellent verbal and written communication skills with the ability to convey complex technical concepts to non-technical audiences. - Strong problem-solving skills, strategic thinking, and analytical capabilities. - Ability to manage multiple projects and priorities in a fast-paced environment. - Proficiency with CRM software and sales tools. - Willingness to travel as needed to meet clients and support sales activities. Benefits: - Stock options in a $450 million funded Series D scale-up company. - Hybrid working model. - 24 days annual leave plus public holidays. - 2 Builder family days each year. - Time off between Christmas and New Year. - Generous Referral Bonus scheme. - Fully funded Private Medical Insurance. - Free lunch at the state-of-the-art working environment in Gurugram.,

The ideal candidate for this role should possess excellent communication skills, both written and verbal, with the ability to effectively convey ideas through diagrams and presentations. It is crucial to have experience in utilizing various diagram types such as Context, Container, Component, and Activity diagrams. Additionally, a strong background in software, systems, and solutions architecture is required, along with a proven track record in delivering micro-service and event-driven architectures within a cloud environment, preferably AWS. The candidate should also have experience working in an agile environment. Desirable qualifications include an engineering background with Principal level experience, proficiency in programming languages such as C#, NodeJS (TS/JS), or Python, familiarity with web-based front-end technologies, particularly ReactJS, an understanding of Data Science principles and practices, and experience in modernizing legacy systems and software. With at least 7 years of experience, the successful candidate will be responsible for effectively communicating complex technical concepts through various means, contributing to software, systems, and solutions architecture, and implementing micro-service and event-driven architectures in a cloud environment. Collaboration within a diverse team and a strong work ethic in an open and laidback environment are essential for this role. GlobalLogic offers exciting projects in industries like High-Tech, communication, media, healthcare, retail, and telecom, providing the opportunity to work with renowned global brands. Employees can benefit from a collaborative work environment, flexible work schedules, opportunities for professional development, competitive salaries, excellent benefits, and fun perks such as sports events, cultural activities, and corporate parties. GlobalLogic is a leader in digital engineering, helping brands worldwide design and build innovative products and digital experiences. Operating under Hitachi, Ltd., GlobalLogic aims to drive innovation through data and technology, contributing to a sustainable society with a higher quality of life.,

You have over 12 years of proven IT design and/or architecture experience. In this role, you will be responsible for evaluating high-level requirements from business analysts and IT business partners to ensure completeness and accuracy. You will develop, document, and present solutions to multiple development and infrastructure teams for solution development or refining estimates. Your role will involve leading solution discussions with both business and IT personnel, as well as guiding cross-functional project teams throughout the project execution life-cycle. As a Solution Architect, you will manage solutions across multiple initiatives and teams simultaneously. You will evaluate the technical capabilities of vendors on behalf of the client and create and present solutions with various options to address both tactical and strategic needs. Additionally, you will be responsible for resolving any technical or architectural disputes that may arise. You will represent Solutions Architecture and/or the IT organization in discussions with third parties such as vendors, clients, and joint venture partners. It will be your responsibility to ensure adherence to established standards and processes, as well as provide managers with technical performance assessments. In this role, you should be able to recognize new and evolving trends and ensure your personal growth and skill maintenance as a contributor. You will analyze new technologies to resolve business problems. Additionally, the ideal candidate for this position should have a minimum of 1-2 implementations on S4/HANA experience.,

You will be responsible for designing, implementing, and managing cloud infrastructure, which includes identity and security, monitoring, data storage, and business continuity. Additionally, you will define optimal design patterns and solutions for high availability and disaster recovery for applications. Your role will involve developing solutions architecture, evaluating architectural alternatives for private, public, and hybrid cloud models, and working with the sales department to perform demonstrations and gather requirements. You will drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment. Furthermore, you will be responsible for preparing and presenting test plans, lab reports, technical presentations, and analyst briefings covering various solution areas. It will be your responsibility to ensure that delivered solutions meet technical and functional/non-functional requirements. You will provide technical expertise and ownership in diagnosing and resolving issues, determining workaround solutions, or escalating to service owners when necessary. You will work closely with project sponsors to ensure that delivered solutions are realized within the committed time frame, managing scope and risks effectively. Additionally, you will provide support and technical governance related to cloud architectures, deployment, and operations. Furthermore, you must demonstrate knowledge of cloud architecture and implementation features such as operating systems, multi-tenancy, virtualization, orchestration, and elastic scalability. You should also be familiar with DevOps tool chains and processes. Your role will involve providing thought leadership within the industry and to fellow team members across business and technical projects. You are expected to think forward about the organization's direction and how technology can support these efforts. You will advocate for and define cloud architecture vision from a strategic perspective, encompassing internal and external platforms, tools, and systems. Additionally, you will act as a coach and mentor to team members and technical staff on their assigned project tasks, fostering a cohesive team environment and ensuring their continued success. Ultimately, you will lead the definition and development of cloud reference architecture and management systems and conduct product work reviews with team members.,

Job Summary: The Solutions Architect will be responsible for designing, developing, and implementing end-to-end system integration solutions for enterprise clients. The role involves architecting complex IT infrastructure, networking, audio-visual (AV) solutions, video conferencing, and cybersecurity frameworks, ensuring seamless integration, performance optimization, and security compliance. The ideal candidate will have deep technical expertise, strong project management skills, and the ability to communicate effectively with clients, vendors, and internal teams. Key Responsibilities: Solution Design & Architecture Design and develop scalable, secure, and high-performance system integration solutions. Define technical roadmaps, architecture blueprints, and integration methodologies. Assess and recommend hardware, software, and networking components to align with business needs. Ensure seamless interoperability between AV solutions, IT infrastructure, collaboration tools (Zoom, Teams, Poly, Cisco), and cloud platforms. Conduct technical evaluations, feasibility studies, and proof-of-concept implementations. Project Implementation & Technical Support Collaborate with project managers, engineers, and clients to ensure smooth solution deployment. Oversee the end-to-end implementation lifecycle, including design, installation, configuration, and troubleshooting. Optimize network performance, security policies, and compliance requirements. Provide technical guidance and training to internal teams and clients on system operation and best practices. Client & Stakeholder Engagement Work closely with clients to gather requirements, present solutions, and address concerns. Develop and deliver technical presentations, documentation, and training for stakeholders. Stay updated with the latest trends, standards, and best practices in system integration. Act as a liaison between vendors, manufacturers, and internal teams to ensure project success. Qualifications & Skills: 8+ years of experience in solution architecture, IT infrastructure, or system integration. Strong knowledge of AV solutions, networking, cybersecurity, cloud computing, and enterprise collaboration tools. Hands-on experience with Cisco, Crestron, Poly, Microsoft Teams Rooms, Zoom Rooms, Barco, Extron, or similar solutions. Expertise in networking protocols, security frameworks, virtualization, and automation. Strong understanding of audio-visual control systems, IP-based communication, and cloud integration. Certifications (Preferred but not mandatory): Cisco (Cisco Certified Network Associate(CCNA), Cisco Certified Network Professional(CCNP), and Cisco Certified Internetwork Expert(CCIE) Certified Technology Specialist (CTS) Microsoft (Azure Solutions Architect, M365, Teams Rooms Solutions) AWS / Google Cloud certifications Information Technology Infrastructure Library (ITIL), Project Management Professional (PMP), or Prince2 for project management Soft Skills & Management Abilities: Excellent problem-solving, analytical, and troubleshooting skills. Strong communication, presentation, and client relationship management skills. Ability to manage multiple projects, prioritize tasks, and meet deadlines. Strong leadership, mentoring, and knowledge-sharing abilities. Preferred Experience: Experience with enterprise IT infrastructure, data center solutions, or smart building technologies. Background in unified communication, video conferencing, digital signage, and AV-over-IP solutions. Hands-on experience with AV automation, Internet of Things (IoT) integration, and AI-driven analytics.

As a Customer Success Manager specializing in Tableau at Salesforce, you will play a crucial role in ensuring our customers achieve maximum value from our products. Your main responsibility will be to act as a trusted advisor to our customers, guiding them on how to leverage Tableau effectively to meet their business objectives. You will need to address both technical and business concerns, aligning them with customer priorities and projects. Your expertise will be instrumental in coordinating all deliverables that the customer is entitled to, ensuring a seamless experience from onboarding through to contract renewal and expansion. Building strong relationships with key stakeholders, providing strategic guidance, and driving adoption and enablement will be key aspects of your role. Key Responsibilities: - Serve as the primary point of contact for customers, leveraging industry, product, and technical knowledge to help them achieve their business goals through Tableau. - Develop and maintain strong relationships with key stakeholders at various levels, aligning with customer needs across different market segments. - Assess customer goals and capabilities, offering recommendations for optimizing Tableau ecosystem performance and achieving business objectives. - Cultivate executive-level relationships within customer IT and business leadership, driving innovation aligned with business challenges. - Contribute to Tableau knowledge and training resources, enabling customers through comprehensive adoption plans. - Apply Tableau product knowledge to address technical concerns, ensure resolutions, and align platform features with customer priorities. - Conduct quarterly reviews, identify trends, and provide tailored recommendations for stability, performance, and feature enhancement. - Collaborate with internal teams such as Sales, Engineering, and Product Management to lead customer relationships and drive revenue opportunities. - Anticipate and adapt to role changes as per evolving Salesforce needs. Preferred Skills: - 8+ years of experience in Customer Success, SaaS platform use, project leadership, Technology Consulting, or Solutions Architecture. - Proficiency in Tableau or a specific line of business. - Strong consulting skills and ability to drive business value and influence C-level conversations. - Familiarity with Salesforce product features, governance principles, methodologies, and enterprise architecture. - Excellent communication skills to articulate technical issues to diverse audiences. - Degree or equivalent experience required. This role requires working in the EST time zone from 6:30 PM to 3:30 AM IST. Accommodations: If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form.,

As a Customer Success Manager at Salesforce, you will play a pivotal role in guiding our customers to achieve their business objectives and maximize their return on investment with Salesforce. Your expertise in Salesforce will enable you to address both technical and business concerns, aligning them with customer priorities and ensuring a seamless experience throughout the customer journey. Your responsibilities will include acting as the primary point of contact for customers, leveraging your deep industry and technical knowledge to provide strategic guidance and deliver business value. You will nurture strong relationships with key stakeholders, assess customer goals, and offer recommendations for optimizing performance and achieving business objectives. In addition, you will be responsible for driving adoption and enablement, applying technical expertise to address concerns, and conducting proactive support and enhancement activities. You will collaborate closely with internal teams such as Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. To excel in this role, you must have a degree or equivalent experience, familiarity with Salesforce products and platform features, excellent communication skills, and the ability to prioritize customer needs and drive resolutions. Experience with databases, SQL, server environments, and security infrastructure will be beneficial, along with a diligent and detail-oriented approach to work. The ideal candidate will have 8+ years of relevant industry experience in Customer Success, SaaS platform use, or project leadership, with a strong technical background in Salesforce. Candidates with roles such as Salesforce Technical Architect, Salesforce Solution Architect, or Salesforce Business Analyst are encouraged to apply, especially those with a proven ability to manage customer relationships effectively. This position may require you to work from your local Salesforce/Tableau office 2 to 3 days a week. If you are passionate about driving customer success, empowering businesses, and making a positive impact, we invite you to join our team and be a part of transforming the future of business with Salesforce.,

Thoucentric, the Consulting arm of Xoriant, is a distinguished digital engineering services company with a workforce of 5000 employees. With headquarters in Bangalore and a global presence in India, US, UK, Singapore, and Australia, we specialize in providing Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning, and Execution services. Our expertise spans across various functional areas such as Supply Chain, Finance & HR, Sales & Distribution, and Analytics & Emerging Tech. At Thoucentric, we are dedicated to assisting organizations in overcoming business challenges, enhancing growth, and optimizing overall performance through effective problem-solving, efficient people, process, and technology solutions, end-to-end execution, and management. With a team of over 450 experienced consultants located across six global locations, we offer expert insights, an entrepreneurial approach, and a focus on delivery excellence to our clients. We have been recognized as a "Great Place to Work" by AIM and ranked among the "50 Best Firms for Data Scientists to Work For." Our commitment to excellence is further reinforced by our collaboration with marquee names in the global consumer & packaged goods industry, new-age tech, and the start-up ecosystem. As part of our team, you will play a crucial role in leading the design of supply chain planning solutions utilizing Kinaxis Rapid Response for clients across diverse industries, sectors, and geographies. Your responsibilities will include providing functional and Kinaxis tool expertise, conducting Gap Analysis, developing Solutions Architecture, offering technical guidance, and supporting Solution Consultants and Project Managers in the configuration, testing, and release of supply chain planning solutions. To excel in this role, you should possess a strong background in both Demand Planning (DP) and Supply Planning (SP), profound technical knowledge, and business acumen. With 5-10 years of experience, you will bridge the gap between business requirements and technological solutions effectively. Your contributions will not only impact organization development but also drive client success. By participating in pre-sales activities, building new solutions, and creating reusable assets, you will play a vital role in shaping Thoucentric's Supply Chain practice and facilitating the company's growth. If you are passionate about making a difference in the world of supply chain planning and possess the required skills and experience, we invite you to join our team at Thoucentric. Together, we can create innovative solutions and drive impactful change in the industry. Location: Bengaluru, India Posted on: 02/10/2025,

As a Salesforce Solution Architect, you will be responsible for providing overall architecture and design for Salesforce implementations across multiple projects or one large complex project under the leadership of a lead Architect. Your role will involve creating prototypes and proofs of concept to aid in defining requirements, mapping business requirements to Salesforce capabilities, and determining when custom solutions are necessary. Additionally, you will lead or participate in the definition and prioritization/scoping of business and functional requirements, collaborate with cross-functional teams to determine the best implementation strategies for Salesforce solutions, and contribute to the successful delivery and quality of technology solutions by driving discussions and resolving roadblocks. You will also be tasked with architecting and delivering a robust data model that supports project requirements. To be successful in this role, you should have 9-18 years of Solutions Architecture experience, with at least 3 years of experience in SFDC Architecture. Required Salesforce Certifications in the Architecture Track are necessary. Proficiency with Salesforce technologies such as APEX, Visualforce, Lightning/LWC, and Force.com is essential. You should possess a strong knowledge of the SFDC Data Model across various clouds/products and have significant data modeling experience. Experience in architecting solutions on Experience Cloud and Health Cloud will be beneficial. A proven track record of successful large enterprise Salesforce project deliveries is also expected from the ideal candidate.,

You will be responsible for designing, implementing, and managing cloud infrastructure, which includes identity and security, monitoring, data storage, and business continuity. Your role will involve defining optimal design patterns and solutions for high availability and disaster recovery for applications. You will also develop solutions architecture and evaluate architectural alternatives for private, public, and hybrid cloud models, including IaaS, PaaS, and other cloud services. Collaborating with the sales department, you will be expected to perform demonstrations and gather requirements. Your responsibilities will include driving scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment. Additionally, you will prepare and present test plans, lab reports, technical presentations, and analyst briefings covering various solution areas. As part of your role, you must ensure that the delivered solutions meet technical and functional/non-functional requirements. You will provide technical expertise and take ownership in diagnosing and resolving issues, including determining workaround solutions or escalating to service owners as necessary. It is essential to ensure that solutions are delivered within the committed timeframe and to work with project sponsors to size and manage scope and risks effectively. Furthermore, you will offer support and technical governance expertise related to cloud architectures, deployment, and operations. Demonstrating knowledge of cloud architecture and implementation features such as OS, multi-tenancy, virtualization, orchestration, and elastic scalability is crucial. You should also be familiar with DevOps tool chains and processes. In this position, you will provide thought leadership within the industry and to fellow team members across business and technical projects. You are expected to think proactively about the organization's direction and how technology can support these efforts. Advocating and defining the cloud architecture vision from a strategic perspective, including internal and external platforms, tools, and systems, will be part of your responsibilities. Moreover, you will act as a coach and mentor to team members and technical staff on their assigned project tasks. Your role involves developing a cohesive team and ensuring their ongoing success. You will lead the definition and development of cloud reference architecture and management systems, as well as conduct product work reviews with team members.,

The Technical Solutions Architect (UPS/APC Specialist) role at Solid Systems Global involves combining in-depth technical expertise in Uninterruptible Power Supply (UPS) systems, specifically APC products, with strategic business leadership. Your primary responsibility will be to ensure superior technical support while driving growth by aligning customer needs with innovative solutions, expanding accreditations, and positioning Solid Systems Global as a leader in the APC UPS market. In this role, you will be the primary technical authority for all APC UPS systems, providing expert troubleshooting and solutions, including offering 24/7 on-call support for critical customer escalations. You will remotely diagnose and resolve complex UPS issues by analyzing logs, error reports, and system diagnostics, as well as triage service requests, prioritize based on urgency, and implement corrective actions. Additionally, you will train and mentor field engineers and support staff on APC UPS products, best practices, and advanced troubleshooting. Furthermore, you will understand customer requirements, architect tailored UPS solutions, drive accreditation pathways for engineers and the company, and position Solid Systems Global as a key APC partner by identifying market opportunities and competitive differentiators. You will collaborate with Sales & Marketing to develop technical collateral that supports business development and lead pre-sales engagements, including solution design, proof-of-concept (PoC) setups, and technical presentations. As the Technical Solutions Architect, you will lead the UPS Technical Team, fostering innovation by evaluating new APC products, tools, and service offerings, and representing the company at industry events, APC partner meetings, and training sessions. Essential qualifications for this role include 5+ years of experience in UPS technical support, engineering, or solutions architecture with APC expertise, deep knowledge of APC Smart-UPS, Symmetra, Galaxy, and associated software, proven ability to analyze logs, diagnose failures, and implement fixes remotely, and experience training engineers and creating technical documentation. It is also desirable to have APC certification, a background in data center power infrastructure or critical environments, experience with competitor UPS systems, project management, or team leadership experience. By joining Solid Systems Global, you will have the opportunity to lead the technical vision for APC UPS solutions in a growing company, directly impact customer success, team development, and market expansion, and work with cutting-edge power technologies in diverse industries such as data centers, healthcare, enterprise IT, global beverage and food, and social media companies.,

Your day at NTT DATA We are seeking an experienced Solution Architect/Business Development Manager with expertise in AI/ML to drive business growth and deliver innovative solutions. The successful candidate will be responsible for assessing client business requirements, designing technical solutions, recommending AI/ML approaches, and collaborating with delivery organizations to implement end-to-end solutions. What you'll be doing Key Responsibilities: Business Requirement Analysis: Assess client's business requirements and convert them into technical specifications that meet business outcomes. AI/ML Solution Design: Recommend the right AI/ML approaches to meet business requirements and design solutions that drive business value. Opportunity Sizing: Size the opportunity and develop business cases to secure new projects and grow existing relationships. Solution Delivery: Collaborate with delivery organizations to design end-to-end AI/ML solutions, ensuring timely and within-budget delivery. Costing and Pricing: Develop costing and pricing strategies for AI/ML solutions, ensuring competitiveness and profitability. Client Relationship Management: Build and maintain strong relationships with clients, understanding their business needs and identifying new opportunities. Technical Leadership: Provide technical leadership and guidance to delivery teams, ensuring solutions meet technical and business requirements. Knowledge Sharing: Share knowledge and expertise with the team, contributing to the development of best practices and staying up-to-date with industry trends. Collaboration: Work closely with cross-functional teams, including data science, engineering, and product management, to ensure successful project delivery. Requirements: Education: Master's degree in Computer Science, Engineering, or related field Experience: 10+ years of experience in AI/ML solution architecture, business development, or a related field Technical Skills: Strong technical expertise in AI/ML, including machine learning algorithms, deep learning, and natural language processing. Technical Skills: Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity Technical Skills: Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms Hyperscaler: Experience with cloud-based AI/ML platforms and tools (e.g., AWS SageMaker, Azure Machine Learning, Google Cloud AI Platform) Softskill: Excellent business acumen and understanding of business requirements and outcomes Softskill: Strong communication and interpersonal skills, with ability to work with clients and delivery teams Business Acumen: Experience with solution costing and pricing strategies with Strong analytical and problem-solving skills, with ability to think creatively and drive innovation Nice to Have: Experience with Agile development methodologies Knowledge of industry-specific AI/ML applications (e.g., healthcare, finance, retail) Certification in AI/ML or related field (e.g., AWS Certified Machine Learning Specialty)

Your day at NTT DATA We are seeking an exceptional Solution Architect/BDM specializing in Hyperscalers. This role requires deep expertise in cloud-based AI services and Large Language Models (LLMs) offered by major cloud providers. As our Cloud AI SME, you will assess client needs, recommend appropriate cloud AI technologies, size opportunities and cloud infrastructure requirements, and collaborate with delivery teams to create end-to-end solutions with accurate costing. This pivotal role demands a strategic thinker with strong technical knowledge and business acumen who can drive innovation and deliver exceptional value to our clients through cloud-based AI solutions. What you'll be doing Key Roles and Responsibilities: Solution Architecture & Technical Leadership Demonstrate deep expertise in cloud-based AI services and LLMs such as AWS Bedrock, Azure OpenAI Service, Google Vertex AI, and their supported models Assess client business requirements and translate them into detailed technical specifications leveraging hyperscaler AI capabilities Recommend appropriate cloud AI solutions based on specific business outcomes and use cases Size cloud infrastructure requirements and optimize cost models for AI workloads Design scalable and secure Private AI architectures Create technical POCs and prototypes on hyperscaler platforms to demonstrate solution capabilities Expertise in fine-tuning, query caching, and optimizing vector embeddings for efficient similarity searches Business Development Size and qualify opportunities in the Cloud AI space Develop compelling proposals and solution presentations for cloud-based AI implementations Build and nurture client relationships at technical and executive levels Collaborate with sales teams to create competitive go-to-market strategies Identify new business opportunities through technical consultation on cloud AI solutions Project & Delivery Leadership Work with delivery teams to develop end-to-end solution approaches and accurate costing Lead technical discovery sessions with clients Guide implementation teams during solution delivery Ensure technical solutions meet client requirements and business outcomes Develop reusable solution components and frameworks to accelerate delivery AI Agent Development Architect multi-agent systems that leverage cloud platform capabilities Develop frameworks for agent orchestration, evaluation, and governance on cloud platforms Design cloud-native agent solutions that integrate with existing enterprise systems Implement agent-based solutions using Cloud tools and services Knowledge, Skills, and Attributes: Basic Qualifications: 8+ years of experience in solution architecture or technical consulting roles 3+ years of specialized experience working with LLMs and Private AI solutions Demonstrated expertise with AWS or Azure or GCP AI/ML services Strong understanding of cloud infrastructure sizing, optimization, and cost management for AI workloads Proven experience converting business requirements into technical specifications Experience working with delivery teams to create end-to-end solutions with accurate costing Strong understanding of agentic AI systems and orchestration frameworks Bachelors degree in computer science, AI, or related field Ability to travel up to 25% Preferred Qualifications: Master's degree or PhD in Computer Science or related technical field. Cloud certifications such as: AWS: AWS Certified Solutions Architect, AWS Certified Machine Learning Specialty Azure: Microsoft Certified: Azure Solutions Architect Expert, Azure AI Engineer Associate GCP: Google Cloud Professional Cloud Architect, Professional Machine Learning Engineer Experience with autonomous agent development using cloud-based AI services Experience with deploying and fine-tuning LLMs on cloud platforms Hands-on experience with prompt engineering and LLM optimization techniques Understanding of AI governance, security, and compliance requirements Prior experience in business development or pre-sales for AI solutions Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders Strong problem-solving abilities and analytical mindset.

Role: ServiceNow Architecture Role & responsibilities: The primary focus of this engagement is to assist and oversee migration activities: Work with development teams and Product Managers to ideate software solutions. Design and architect ServiceNow solutions that align with business needs. Create technical architecture and design documents that outline system configurations and customizations. Lead the implementation of ServiceNow modules and applications. Collaborate with cross-functional teams to ensure seamless integration with other systems. Establish and enforce best practices and governance standards for ServiceNow development. Stay up-to-date with ServiceNow releases and features to leverage new capabilities. Guide the development of custom applications, workflows, and scripts within ServiceNow. Review and approve development work to ensure compliance with design specifications. Identify areas for improvement and implement enhancements. Assist with migration related activities from the existing vendor. Collaborate with business stakeholders to gather requirements and translate them into technical solutions. Conduct workshops and training sessions to educate users on ServiceNow functionalities. Provide technical guidance and support for ServiceNow-related issues.