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3.0 - 7.0 years
0 Lacs
lucknow, uttar pradesh
On-site
You will be responsible for delivering programs while strictly adhering to organizational guidelines and customizing program delivery to meet the specific needs of children by establishing personal connections with them. Your role will also involve mentoring and training new facilitators, as well as facilitating training-of-trainers sessions for other organizations. Additionally, you will act as the Point of Contact (PoC) for local partners, identify and manage exposure and development opportunities for children, and ensure timely documentation of behavioral changes in children. Collaborating with the Communications Associate, you will identify and document children's stories and provide data, inputs, and images for the communications team, following the Management Information System (MIS) guidelines. You will also support the organization in events and crowd-fundraising initiatives while upholding organizational values and policies as a role model to the team, volunteers, and young adolescents. **Key Responsibilities:** - Deliver programs adhering strictly to organizational guidelines and customize program delivery for children's specific needs. - Mentor and train new facilitators and conduct training-of-trainers sessions. - Act as the Point of Contact (PoC) for local partners and manage exposure and development opportunities for children. - Ensure timely documentation of behavioral changes in children and collaborate with the Communications Associate for documenting children's stories. - Provide data, inputs, and images for the communications team and share documentation as per the MIS. - Assist the organization in events and crowd-fundraising initiatives and uphold organizational values and policies as a role model. **Preferred Competencies:** - Leadership and team management skills. - Strong communication and interpersonal skills with a child-centered approach. - Time management and ability to meet deadlines. - Solution-oriented thinking to navigate challenges. - Proficiency in facilitation techniques, especially activity-based and experiential learning environments. **Desired Profile:** - Education: Masters degree or diploma in education, child development, life skills management, experiential education, or activity-based learning. - Experience: Minimum 3 years in activity-based program facilitation, including at least 1 year in a leadership or management role. - A deep commitment to child development. **Must Haves:** - Passion for working with children. - Belief in the impact of play and activities for meaningful change. - Willingness to work on non-profit salaries with commitment to job responsibilities. - Patience and solution-oriented thinking. - Effective and empathetic communication skills. - Self-motivation and accountability. If you are excited about this opportunity, please send your CV and a cover letter to contact@projectkhel.org detailing how Project KHEL aligns with your values and how you can contribute to our work. Please note that this is a full-time position requiring a reliable commute or planning to relocate to Lucknow, Uttar Pradesh before starting work. You should have a minimum of 2 years of experience in facilitation and proficiency in English. **Job Type:** Full-time **Work Location:** In person,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As an HR professional at SE-Mentor, you will play a crucial role in managing the employee engagement function. Your primary responsibilities will involve driving HR strategies to enhance employee engagement, improve retention, and enrich our organizational culture. It will be essential for you to understand the pulse of the organization and work closely with the leadership and HR team. You will actively contribute to the overall HR strategy and develop an employee engagement strategy that aligns with it. This strategy will encompass a comprehensive framework to measure and provide real-time insights into employee engagement levels. Implementation of the strategy will involve various interventions such as organizing events, conducting one-on-one discussions, facilitating leadership interactions, and more. Your role will also require you to create an annual event calendar in line with the engagement strategy. This will involve planning and organizing a variety of events including company outings, team-building activities, and celebrations for special occasions. Establishing effective communication channels to connect with onsite employees and gather feedback will be a key aspect of your responsibilities. Additionally, you will be responsible for developing and implementing recognition and reward programs to acknowledge outstanding contributions from employees. Managing the employee query resolution process and collaborating with all stakeholders to address concerns will also be part of your role. To excel in this position, you should possess excellent communication and interpersonal skills. Strong listening abilities and a solution-oriented mindset will be crucial. Building relationships and effectively managing stakeholders will also play a significant role in your success. Furthermore, a deep understanding of the challenges associated with engaging employees across different locations will be essential for this role.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be joining SAP, a company committed to enabling you to bring out your best. The company culture is centered around collaboration and a shared passion for helping the world run more efficiently. Every day, the focus is on laying the groundwork for the future and fostering a workplace that values diversity, flexibility, and purpose-driven work. You can expect to work in a highly collaborative and supportive team environment that prioritizes learning and development, acknowledges individual contributions, and offers a range of benefits. As an Enhanced Operations Service Specialist at SAP ECS Enhanced Operations Service (EOS) organization, you will play a crucial role as a trusted advisor, responsible for optimizing strategic customers" investments in SAP Enterprise Cloud Services. The ideal candidate for this role is an experienced SAP technology professional with expertise in SAP Basis, Critical Situation Handling, Project Management, and a strong technical and process background. A customer-centric mindset is essential for this position. Your responsibilities will include ensuring the quality service delivery on a day-to-day basis, setting and achieving ambitious service KPIs and SLAs, responding promptly during escalations, identifying opportunities for improvement, conducting root cause analysis for service request execution failures, collaborating with various teams, driving continuous improvement initiatives, and streamlining operational procedures through automation enhancements. To excel in this role, you should have hands-on experience in areas such as Basis, System Performance Management, Lifecycle events, SAP Project Management, and Support. Knowledge of products like SAP Cloud-Connector, S4, and practical experience with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA, and SAP Sybase Adaptive Server Enterprise (ASE) will be advantageous. Additionally, experience with Managed/Hosting services, SAP Private Cloud, Public Cloud Operations/Support, and proficiency in areas such as application security, backup and recovery strategies, performance tuning, system copies, high availability, and disaster recovery strategies will be valuable. The ideal candidate should possess a cloud knowledge, good analytical and solution-oriented thinking, excellent communication and networking skills, experience in safeguarding customer relationships, a strong customer service focus, proficiency in the English language, and the ability to continuously acquire new knowledge proactively. Located in Bangalore, you will be part of the Enhanced Operation Service team within the SAP Enterprise Cloud Services Delivery organization. This team is dedicated to leading and optimizing strategic customers" end-to-end delivery and operation model during their cloud transformation journey, offering various cloud deployment options and infrastructure solutions. At SAP, inclusivity, health and well-being, and flexible working models are prioritized to ensure that every individual, regardless of background, feels included and can perform at their best. The company values diversity and invests in employees" development to unleash their full potential and create a more equitable world. SAP is an equal opportunity workplace and an affirmative action employer, committed to Equal Employment Opportunity and providing accessibility accommodations to applicants with disabilities. If you are interested in applying for a role at SAP or need assistance with the application process, please reach out to the Recruiting Operations Team at Careers@sap.com. Background verification with an external vendor may be required for successful candidates. Requisition ID: 424092 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As an Enhanced Operations Service Specialist at SAP, you will play a key role within the SAP ECS Enhanced Operations Service (EOS) organization. Your primary responsibility will be to serve as a trusted advisor, ensuring the safeguarding and optimization of strategic customers" investments in SAP Enterprise Cloud Services. You will need to have a proven track record in SAP Basis, Critical Situation Handling, Project Management, and possess a strong technical and process background. A customer-first mindset is essential in this role. Your responsibilities will include: - Ensuring quality service delivery on a day-to-day basis and setting, tracking, and achieving ambitious service KPIs and SLAs. - Providing quick responses during escalations, taking proactive steps to prevent escalations, and driving initiatives to enhance the operation and stability of customer systems. - Conducting root cause analysis for service request execution failures and other issues, utilizing continuous improvement methodologies. - Analyzing root causes of failures in achieving KPIs, defining corrective action plans with mitigation steps, and collaborating effectively with other teams within and outside Enterprise Cloud Service units. - Introducing continuous improvement initiatives to address customer pain points and enhance service delivery, as well as process improvement initiatives for daily operational activities. - Streamlining standard operating procedures through automation enhancements and providing proactive operation services to customers with improvement plans involving all stakeholders. To be successful in this role, you should have hands-on experience in areas such as Basis, System Performance Management, Lifecycle events, SAP Project Management, Support, and Escalation Management. Knowledge of products like SAP Cloud-Connector and S4 would be advantageous. Additionally, practical knowledge of SAP technologies like SAP NetWeaver, Business Objects, SAP HANA, and SAP Sybase Adaptive Server Enterprise (ASE) is required. You should also have experience with Managed/Hosting services or SAP Private Cloud/Public Cloud Operations/Support, application security, backup and recovery strategies, performance tuning, system copies, export-import, high availability, disaster recovery strategy, and problem management/root cause analysis methodologies. Ideal candidates will hold professional certifications in SAP BASIS, Business Object, with exposure to Project Management tasks including PMP and ITIL certification. Cloud knowledge, especially experience working in Public Cloud Domains like Microsoft Azure, AWS, and GCP, is desirable. Continuous learning, analytical thinking, excellent communication, networking skills, and a strong customer service focus are essential for this role. Join the Enhanced Operation Service team at SAP, part of the SAP Enterprise Cloud Services Delivery organization, and contribute to leading and optimizing strategic customers" end-to-end delivery and operation model during their cloud transformation journey. Embrace a culture of inclusion, health, well-being, and flexible working models to ensure that everyone, regardless of background, feels included and can perform at their best. SAP is committed to creating a diverse and equitable workplace where all talents are unleashed, and everyone has the opportunity to realize their full potential.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
You enable the world to run better at SAP by bringing out your best within a collaborative company culture. Focused on creating a workplace that values flexibility and embraces diversity, you contribute to building the foundation for tomorrow. As an Enhanced Operations Service Specialist within the SAP ECS Enhanced Operations Service (EOS) organization, you play a crucial role in safeguarding and optimizing strategic customers" investments in SAP Enterprise Cloud Services. Your responsibilities include ensuring quality service delivery on a daily basis, tracking and achieving service KPIs and SLAs, providing quick responses during escalations, and driving initiatives to enhance operational stability. You will conduct root cause analysis for service request execution failures, define corrective action plans, and collaborate closely with various teams both within and outside Enterprise Cloud Service units. To excel in this role, you should have hands-on experience in SAP Basis, Critical Situation Handling, Project Management, and a strong technical background. Knowledge of SAP technologies such as SAP NetWeaver, Business Objects, SAP HANA, and SAP Sybase Adaptive Server Enterprise is essential. Additionally, experience with Managed/Hosting services, SAP Private Cloud, or Public Cloud Operations/Support is valuable. You are expected to possess practical knowledge in areas like System Performance Management, Backup and recovery strategies, performance tuning, high availability, disaster recovery strategy, and problem management. Professional certifications in SAP BASIS, Business Object, along with exposure to Project Management tasks including PMP and ITIL, are preferred. Cloud knowledge and excellent communication skills are crucial for success in this role. As part of the SAP Enterprise Cloud Services Delivery organization, the Enhanced Operation Service team focuses on optimizing strategic customers" end-to-end delivery and operation model during their cloud transformation journey. By offering a spectrum of cloud deployment options, including SAP's infrastructure, partners, and public cloud infrastructures, the team ensures customers receive the best solutions tailored to their needs. At SAP, inclusion, health, well-being, and flexible working models are prioritized to create a diverse and supportive workplace where everyone can thrive. The company values unique capabilities and invests in its employees to unleash their full potential. SAP is an equal opportunity workplace and an affirmative action employer committed to creating a better and more equitable world for all individuals. If you are interested in applying for a role at SAP and require accommodation or special assistance, please reach out to the Recruiting Operations Team at Careers@sap.com. Successful candidates may undergo a background verification process with an external vendor as part of the hiring process.,
Posted 1 month ago
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