Team Lead - Customer Success (EMEA & US) Screen Magic Mobile Media Pvt. Ltd.

10.0 - 14.0 years

0 Lacs

pune, all india

On-site

In this role as a Customer Success Manager - Team Lead at SMS Magic, you will be responsible for being the customer champion and enhancing the experience for SMS Magic customers. You will manage customer happiness, ensure SLAs are met daily, maintain a high level of customer focus, and drive various customer experience initiatives. **Roles & Responsibilities:** - Maintain relationships with customers through regular interactions to enhance customer experience. - Own account management and revenue management for a portfolio of assigned clients, meeting/exceeding financial and unit sales goals. - Analyze existing accounts to improve customer experience, develop account growth strategies, and d...

Posted 5 days ago

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Travel Coordinator EOS IT Solutions

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As a Travel Coordinator at our company, you will play a crucial role in supporting employees by efficiently managing all aspects of travel planning and coordination. Your primary responsibility will be to work closely with regional team leads to ensure cost-effective and safe travel arrangements for employees traveling to and from customer sites. Your exceptional organizational skills, attention to detail, and proactive communication will be key in this role. Key Responsibilities: - Collaborate with regional team leads to coordinate all travel logistics for field engineers. - Maintain and update work schedules and planners to accurately reflect job assignments, completion date...

Posted 1 month ago

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LMS Administrator Trelleborg Sealing Solutions (TSS)

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a LMS Administrator at Trelleborg, you will be responsible for supporting Global Training Management activities and providing assistance to trainers, administrators, and training responsible worldwide. Your role will involve establishing global training standards, optimizing training material visually, and supporting Corporate Trainers in preparing and delivering training virtually using tools like MS Teams and Miro. Additionally, you will contribute to LMS administration and maintenance, measure the effectiveness of training, communicate and promote training activities, collaborate with stakeholders globally, and support the development of Blended Learning solutions. **Key Responsibiliti...

Posted 2 months ago

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