1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

In this role, you will be responsible for providing technical support to customers, answering their queries, and developing user manuals when required. Your main tasks will include: - Helping customers solve technical issues. - Answering questions from customers and prospective customers about the product features and capabilities. - Developing customer-facing documentation and user manuals as needed. - Communicating customer needs and wishes to the development and engineering team. - Managing the help desk system with a focus on minimum response time and effective resolutions. - Providing solution training to clients. - Having a good understanding of e-commerce technical fundamentals, with ...

Posted 2 weeks ago

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Manager Sales Operations IIW Hosting

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As the Manager Sales Operations at IIW Hosting, you will be responsible for leading the enablement and training of sales professionals. Your role involves setting the strategy and direction for enablement activities, including assessing skillsets, developing training and content delivery, facilitating training workshop sessions, and assessing and certifying based on demonstration of skill set and knowledge. This is an excellent opportunity to collaborate with various stakeholders to create just-in-time support and drive efficiency within the sales and marketing team. - Create a learning and development roadmap supporting Go To Market priorities by aligning with stakeholder needs, company str...

Posted 1 month ago

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