8 Solution Recommendation Jobs

Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

The role involves building business by identifying and selling prospects, as well as maintaining relationships with clients. You will be responsible for identifying business opportunities, evaluating prospects, researching sales options, and recommending solutions. Developing relationships with prospects and recommending profit and service improvements are key aspects of the job. Additionally, providing support, information, and guidance to clients, along with researching and recommending new opportunities, are crucial responsibilities. Preparing reports by collecting, analyzing, and summarizing information is also part of the role. Maintaining quality service by establishing and enforcing organization standards is essential. Contributing to the team effort by accomplishing related results as needed is expected in this position. The job type is full-time. Benefits include health insurance, life insurance, and Provident Fund. The work schedule is during the day shift, with a performance bonus offered. As part of the application process, you will be asked if you own a two-wheeler, with options for Yes or No. Education requirements include a Bachelor's degree. Experience in a similar role is preferred, with a total of 1 year of work experience. Proficiency in English and Kannada is required. The work location is in person.,

Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

As a Sales Representative specializing in Exhibition Space, your main responsibility will be to sell exhibition space to corporate clients for our leading exhibitions. Your primary focus will involve establishing and nurturing relationships with potential clients, providing them with tailored solutions, and meeting revenue targets within the domestic market. You will begin by identifying and targeting corporate clients interested in exhibiting at our events, building and maintaining relationships with key decision-makers, and generating leads through various outreach methods such as phone calls, emails, and networking events. Understanding the unique needs and goals of prospective clients will be crucial as you recommend suitable exhibition space solutions, sponsorship opportunities, and delegate acquisition packages. You will be required to present compelling proposals to prospects, negotiate contracts and pricing, and secure agreements that align with both client expectations and company objectives. To ensure revenue targets are met and exceeded, you will need to develop and implement effective sales strategies, track performance against targets, and take proactive measures to address any gaps or challenges. Additionally, you will be responsible for providing ongoing support to clients throughout the exhibition planning process, serving as their main point of contact, resolving issues, and identifying opportunities for upselling or cross-selling. Staying informed about industry trends, competitor activities, and market insights will be essential in informing your sales strategies and tactics. You will conduct market research to identify new business opportunities and prepare accurate sales reports and forecasts to track performance and identify areas for growth. Qualifications for this role include a proven track record in exhibition space sales or a related field, with at least 2-5 years of experience. Strong communication and interpersonal skills, excellent negotiation abilities, and a deep understanding of the exhibition industry are also required. A results-oriented mindset, a bachelor's degree in Business or Marketing, and a willingness to travel as needed are important qualifications for this position. This is a full-time, permanent position with benefits such as cell phone reimbursement and the option to work from home. The work schedule is during the day shift. If you have at least 1 year of experience in exhibition sales and are willing to work in person, we encourage you to apply for this exciting opportunity.,

Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

The responsibilities of this role include identifying business opportunities through prospecting and finding potential customers. You will be expected to establish contact with these prospects and develop relationships by recommending suitable solutions. Conducting outbound calls using lead generation activities and secondary data sources will also be a key part of your role. Daily follow-ups on older leads and active work on new leads are essential tasks to ensure quality service and adherence to organizational standards. This is a part-time position with an expected commitment of 45 hours per week. In addition to the standard hours, a performance bonus may be applicable based on your work performance. The work location for this role is in-person.,

As a Sales Executive in our company, your primary responsibility will involve conducting outbound calls to existing customers in order to maintain strong relationships and uncover new sales opportunities. You will be required to schedule appointments and hold in-person meetings with customers to present our diverse product portfolio and address their specific requirements. Your role will also include creating and delivering clear presentations that highlight the unique benefits and features of our white goods accessories. In addition, you will be responsible for generating accurate quotes, negotiating competitive pricing with customers, and efficiently processing customer orders while ensuring all information is accurately entered into our systems. A key aspect of this position is proactively identifying customer needs and suggesting appropriate solutions to help improve their business. You will also be expected to address and resolve any customer inquiries or complaints in a professional and timely manner, further reinforcing our commitment to customer satisfaction. Maintaining strong relationships with our network of white goods suppliers will be crucial to your success in this role. Additionally, you should be prepared to receive a performance bonus as part of the compensation package, and be willing to relocate to Ernakulam, Kerala, if necessary, either through your own means or with the support of an employer-provided relocation package. We are looking for candidates with at least 1 year of experience in the Electrical or Home Appliances industry, as well as 1 year of experience in B2B sales. A willingness to travel up to 50% of the time is preferred for this position, and the work location will be in person. If you are a motivated and customer-oriented individual with a background in sales and a passion for delivering exceptional service, we encourage you to apply for this exciting full-time position.,