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5.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
As a Scrum Master at Academian, you will be responsible for driving Agile product delivery and championing Agile and Lean methodologies such as Scrum, Kanban, and SAFe. With 5-10 years of proven experience, preferably with large teams, you will establish, drive, and execute Agile change and risk management strategies. Your role will involve coaching and mentoring team members on Agile methodologies and best practices to foster a culture of continuous improvement. You will support the team in identifying and addressing impediments and bottlenecks, as well as driving the adoption, implementation, and monitoring of key KPIs for value delivery efficiencies. Utilizing tools like Jira, Confluence, and Trello, you will lead process improvements and have expertise in backlog management. An Agile certification like CSM, PSM, or PMI-ACP would be beneficial for this role. In addition, you should have experience leading a team of at least 10 members to ensure successful delivery. Good communication skills are essential, and the ability to work from the Pune Office is desirable. Immediate availability is preferred for this position. Academian offers a range of employee benefits, including health insurance for employees, spouses, children, and parents, GPA, hybrid working options, and compliance with PF and Gratuity regulations. Academian is a subsidiary of Intraedge Inc., focusing on service, product, and learning development in the education sector with a current team size of over 280 members and plans to expand to 500 in the next 3 years. The company aims to create a platform for multiple publishers to offer a variety of courses, topics, and assessments for schools and students in the digital marketplace. For more information, visit our website at www.academian.com.,
Posted 4 days ago
0.0 - 3.0 years
0 - 0 Lacs
chennai, tamil nadu
On-site
As a Female Customer Support Executive at Wedtree EStore Pvt Ltd, you will be responsible for responding to customer queries through various channels such as phone, email, chat, and social media in a professional and timely manner. You will provide accurate information about our products, services, and company policies while ensuring customer satisfaction by handling complaints effectively and following up to ensure resolution. Your role will involve escalating unresolved issues to the appropriate internal teams and maintaining a deep understanding of our products/services to provide knowledgeable support to our customers. Additionally, you will gather customer feedback and share insights with the team to continuously improve the quality of our service. To excel in this role, you must possess excellent communication skills both verbally and in writing, have active listening abilities, strong problem-solving skills, and a good knowledge of our products and services. Being solution-oriented and proactive in addressing customer needs will be key to your success in this position. Wedtree EStore Pvt Ltd is a fast-growing retail e-commerce company with a focus on three Business Units: Prashanti Sarees, offering an exclusive collection of sarees, Wedtree Lifestyle, specializing in Indian handicrafts gifts and home dcor, and Maatshi, providing an exclusive range of readymades. We collaborate closely with artisans across India to showcase Indian craftsmanship and culture through our products. This is a full-time, permanent position based in Guindy and T.Nagar, Chennai, with day shift working hours. The preferred candidates for this role are females with 0 to 3 years of experience and any degree qualification. The company offers a competitive salary range of INR 15,000.00 to 25,000.00 per month along with benefits such as food, health insurance, life insurance, paid sick time, and provident fund. If you are passionate about providing exceptional customer support, have the required skills and qualifications, and are eager to be part of a dynamic e-commerce company that values customer satisfaction and product quality, we would love to speak with you. Please contact us at +91 6379190953 to discuss this exciting opportunity further.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
Join our team to ensure competitive pricing and a vast product range catering to all audiophile needs in the country. You will work independently while collaborating closely with the team to manage stock-outs and purchase orders based on inventory forecasts. Your role will involve identifying customer demand, conducting new product and category research, recognizing gaps, and aligning competitor pricing. We appreciate individuals who are meticulous, organized, punctual, expressive, dog lovers, hands-on, motivated, curious, enthusiastic, solution-oriented, self-driven, and discerning music enthusiasts. Ideal candidates will have experience in customer interaction, building relationships, understanding requirements, and providing guidance. It is essential to reside in Mumbai and be able to commute to Andheri West without experiencing burnout. Basic knowledge of MS Word, MS Excel, and familiarity with CRM systems would be advantageous for this role.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
The position at Ralph Lauren Corporation in Bangalore, Karnataka, India requires someone to perform various responsibilities related to purchase orders and stakeholder relationships. You will be responsible for creating special handling purchase orders as requested, purchase orders for different businesses, and identifying the root cause and resolving aged inventory receipts. Building strong relationships with key stakeholders is essential. You will need to have a project/process mindset to execute issue resolutions and report improvement progress through metrics. Supplier engagement and internal stakeholder support are key aspects of this role. The ideal candidate should possess the ability to work effectively in a dynamic environment and meet time-sensitive deadlines. Being self-motivated and capable of driving change in a decentralized organization is crucial. Analytical, influencing, facilitating, strategic thinking, and solution-oriented skills are required for this position. Strong data analysis and organization abilities are also necessary. A Bachelor's Degree in business or a related field is preferred for this role. Knowledge of ERP systems, particularly SAP, is an advantage. Proficiency in the Microsoft Office Suite, especially Word, Excel, and PowerPoint (Project experience is a plus), is required. Excellent written and oral communication skills are essential for effective performance in this role.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
Join the team that ensures our prices are competitive and our product range caters to all audiophile needs across the country. You will have the opportunity to work independently while collaborating closely with the team. Your responsibilities will include managing stock-outs and purchase orders based on inventory forecasts. Additionally, you should be able to identify customer demand, conduct new product and category research, identify gaps, and ensure competitive pricing compared to competitors. We are looking for individuals who are meticulous, organized, punctual, expressive, dog lovers, hands-on, motivated, curious, hustlers, solution-oriented, self-driven, and, most importantly, discerning music enthusiasts. Ideal candidates should have experience in customer interaction, be able to build relationships, understand requirements, and provide direction. It is essential that you reside in Mumbai and can commute to Andheri West without experiencing burnout. Basic knowledge of MS Word, MS Excel, and familiarity with working on a CRM system would be considered a bonus.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Service Delivery Manager at our location in Airoli, Mumbai, your role involves being the primary escalation point for complex technical issues that cannot be resolved by the first-level support team, ensuring timely and effective resolution. You will manage and prioritize incident tickets to guarantee that service disruptions and technical issues are efficiently resolved within established service level agreements (SLAs). Additionally, you will lead efforts to identify root causes of recurring technical problems and implement long-term solutions to prevent their reoccurrence. Allocating resources effectively to address support tickets and balancing the workload among team members to optimize efficiency is a crucial aspect of your role. You are expected to maintain a deep technical understanding of the IT systems, applications, and infrastructure being supported and provide technical guidance to team members. Interacting with end-users, internal stakeholders, and customers to understand their technical issues, provide updates on resolution progress, and ensure a high level of customer satisfaction is also part of your responsibilities. Continuously improving support processes and workflows to enhance efficiency and effectiveness, often leveraging ITIL best practices, is essential. Ensuring that all support activities, incident resolutions, and problem-solving processes are well-documented for reference and reporting is a key aspect of the role. Identifying training needs for support team members and facilitating training programs to enhance technical skills and knowledge is also part of your duties. Qualifications: - Essential: A bachelor's degree in a relevant field along with experience in the domain of IT support and management. - Preferred: A degree in a relevant field such as computer science, information technology, or a related discipline. Skills Required: - Network management - Server management - Database (Oracle & SQL) - Incident Management - Good knowledge of Java, .NET, and Log application. - Solution-oriented for the applications. This is a full-time, permanent position with benefits including health insurance, paid time off, a performance bonus, and a yearly bonus. The work schedule is during the day shift from Monday to Friday, with the work location being in person.,
Posted 3 weeks ago
3.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
We are seeking a proactive and detail-oriented Junior Project Manager to support our internal process improvement and digitalization initiatives. In this role, you will contribute to project execution, change management, process analysis, and the automation of internal workflows using modern digital tools. Key Responsibilities: Change Management Administration : Support the implementation and tracking of internal change processes to enhance project effectiveness. Quality Interface (PMA) : Act as a bridge to the quality team, assisting in project management activities and substituting for quality-related PM tasks when needed. Process Analysis & Optimization : Analyze current project management processes and recommend improvements for higher efficiency and standardization. Automation & Digitalization : Drive automation of internal workflows using Microsoft Power Platform tools including Power Automate, Power BI, and Power Apps. Templates & Dashboards : Develop and maintain project templates, reports, and dashboards to support decision-making and project transparency. Training Content Development : Create and regularly update internal training materials for process and tool usage. Training Execution : Organize and deliver training sessions for teams to ensure effective use of project management tools and methods. Project Management Support : Assist in the preparation, facilitation, and follow-up of project controlling and review meetings. If you are interested, Kindly share your updated CV to mounika.r.bvr@gmail.com
Posted 1 month ago
2.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
KEY RESPONSIBILITIES Understand the process changes across systems / operations and understand areas of risks / exposure. Ensure that the audit assignments are planned, executed, monitored and reported in line with the annual audit plan and companys guidelines. Ensure timely and effective monitoring of Internal Financial Control testing (IFC) in line with the standards. Seek inputs from stakeholders on the audit observations and recommend action points / procedures to address the risks. Report on the issues identified and the redressal plan agreed upon with the stakeholder. Monitor for timely implementation and adherence to the controls in systems and processes across plants/ functions. Establish process for preventive and punitive vigilance. Issuance of audit report to the concerned stakeholders & arrange the responses & action plan for closure. Open to travel to different business locations within India. Initiatives Identification on system controls / improvements for effective mitigation of risks. Identification of potential cost reduction areas. Periodic training and awareness sessions with the IA team Desired Competencies: Functional : Strong analytical, verbal and written communication skills. Stakeholder Management: Strong interpersonal skills and team player. Analytical ability: Proficient in advanced data analytics for detecting anomalies, fraud and other risks, development of data visualization tools, dashboards and reports Solution oriented: Need to have agility in approach and out of the box thinking Technology orientation: Having an approach to enhance use of technology in every aspect of audit. Team player: Should be a team player and assist in building a better environment.
Posted 1 month ago
5.0 - 10.0 years
8 - 14 Lacs
Noida
Work from Office
Job Title: Account Manager Government Sales Professional Summary Proven experience in handling large Government, PSU, or BFSI accounts. Proficient in both direct and channel sales. Strong capability in maintaining and nurturing professional business relationships. Professional Skills Strong interpersonal, presentation, and negotiation abilities. Self-motivated, punctual, and goal-driven with a go-getter attitude. Ability to manage assigned client sets and/or geographic territory independently. Comfortable with making 45 client calls per day. Sound understanding of media buying and selling . Demonstrated experience in consultative and solution-oriented selling . Skilled in business development and client acquisition . Proficient in Microsoft Office tools Excel, PowerPoint, and Word. Willingness to stretch beyond regular hours to ensure business success and execution. Key Responsibilities Consistently achieve and exceed revenue targets from assigned clients or categories. Maintain regular business inflow from existing clients and agencies. Identify, onboard, and service new and existing clients/agencies in the assigned territory. Monitor market trends and competitor activities to minimize missed opportunities. Ensure monthly revenue targets are met or surpassed. Oversee timely execution of campaign deliverables in coordination with internal teams. Ensure timely collection of client payments. Manage agency relationships to drive business growth and secure payments. General Responsibilities Promote Times OOH as a preferred media partner among clients/agencies to ensure inclusion in their media plans. Collaborate with Operations and Finance teams to ensure smooth and timely execution of work orders. Adhere strictly to the organizations processes, timelines, and resource guidelines. Notes from Hiring Manager- Total exp 8 to 9 yrs (3 to 5 yrs in Govt Sales)Based out in Noida
Posted 1 month ago
0.0 - 1.0 years
1 - 1 Lacs
Coimbatore
Work from Office
Responsibilities: * Provide technical customer support via phone & email * Identify, Resolve, report and record issues promptly with logical approach * Maintain high NPS scores through exceptional service
Posted 1 month ago
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