1426 Solution Design Jobs - Page 38

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Vistex Good to have skills : Application PackagingMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for ensuring the successful delivery of projects and providing technical guidance to the team. Your typical day will involve collaborating with stakeholders, analyzing requirements, designing solutions, and overseeing the development and implementation of applications. You will also be involved in troubleshooting and resolving technical issues, as well as providing support and guidance to junior team members. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design, development, and implementation of applications.- Collaborate with stakeholders to gather and analyze requirements.- Provide technical guidance and support to the team.- Troubleshoot and resolve technical issues.- Ensure the successful delivery of projects.- Oversee the testing and quality assurance of applications.- Provide support and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Vistex.- Good To Have Skills: Experience with Application Packaging.- Strong understanding of software development principles and methodologies.- Experience in designing and configuring applications.- Knowledge of SAP Vistex modules and functionalities.- Familiarity with integration techniques and technologies.- Ability to analyze complex business requirements and translate them into technical solutions.- Excellent problem-solving and troubleshooting skills. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP Vistex.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and proposing innovative solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather insights and feedback from stakeholders.- Analyze market trends and competitor strategies to inform business decisions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical skills to assess business needs and identify opportunities for improvement.- Excellent communication skills to effectively convey ideas and solutions to diverse audiences.- Ability to develop and present business cases that justify proposed solutions.- Experience in stakeholder management and collaboration across various teams. Additional Information:- The candidate should have minimum 5 years of experience in Business Requirements Analysis.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and proposing innovative business solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather insights and feedback from stakeholders.- Analyze market trends and competitive landscape to inform business strategies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical skills to assess business needs and translate them into actionable requirements.- Experience in developing business cases and strategic plans.- Ability to communicate effectively with diverse stakeholders at all levels.- Familiarity with process mapping and improvement methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Business Requirements Analysis.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Product Lifecycle Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Summary :As an Application Developer specializing in SAP Product Lifecycle Management (PLM), you will contribute to the design, development, and configuration of SAP PLM solutions to support business processes and application requirements. You will work closely with functional and technical teams to understand needs, implement PLM functionalities, and ensure smooth integration with other SAP modules and third-party systems. This role offers the opportunity to enhance PLM capabilities and support digital initiatives in product lifecycle management. Roles & Responsibilities:Collaborate with business and IT teams to gather and analyze PLM-related requirements.Assist in the design and configuration of SAP PLM solutions, including DMS, Engineering Records, Change Management, and Product Data Management.Support the implementation and testing of PLM features and enhancements.Perform issue analysis, troubleshooting, and resolution of SAP PLM-related incidents.Contribute to documentation, user training, and knowledge-sharing efforts within the team.Ensure compliance with development and change management standards.Participate in cross-functional meetings and contribute to solution design discussions.Coordinate with technical teams to support integration with other SAP modules and external systems. Professional & Technical Skills: Must Have:Strong hands-on experience with SAP PLM modules:DMS, Engineering Records, Change Management, Recipe Development, and PDM.Good understanding of SAP PLM configuration and functionality.Basic experience with customizing and enhancing SAP PLM applications.Good to Have:Exposure to SAP S/4HANA PLM features and innovations.Familiarity with SAP Fiori applications relevant to PLM.Understanding of integration points with MM, PP, and QM modules.Experience working with external systems like CAD/PLM tools.Knowledge of Agile or Scrum methodologies and development best practices. Additional Information:Experience Required:Minimum 5 years in SAP PLMEducation:15 years of full-time educationWork Environment:Must be able to work in a collaborative, team-oriented environment.Soft Skills: Strong communication, problem-solving skills, and the ability to work independently on tasks. Qualification 15 years full time education

About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSECI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Role Title: Architecture Senior Supervisor Position Summary: You will be joining a team transforming healthcare and improving the lives and vitality of the millions of members we serve. We leverage cutting edge Artificial Intelligence (AI) and Machine Learning (ML) algorithms to develop solutions for automated document processing and customer service chat bots. The AI CoE team is seeking an Infrastructure Engineering Senior Analyst to work on the AI ecosystem to build, deploy, and maintain robust infrastructure solutions within cloud environments, tailored for AI and machine learning workloads. This role involves a mix of innovative infrastructure design, hands-on deployment, and meticulous maintenance to ensure operational excellence in AI-powered applications. The work you do will impact millions of customers, members, and employers that rely on Cigna every day. Extreme focus on speed to market and getting Products and Services in the hands of customer and passion to transform healthcare is key to the success of this role. Architect and deploy cloud infrastructure solutions that are secure, scalable, and optimized for AI and machine learning workloads. Collaborate with AI teams to understand computational needs and translate these into infrastructure requirements. Monitor, manage, and optimize cloud resources to maximize performance and minimize costs. Design and implement continuous integration and delivery pipelines for AI applications. Develop automation scripts and infrastructure as code to streamline deployment and management tasks. Maintain AI products on production environment. Experience Required: Good knowledge of cloud computing delivery models (IaaS, PaaS, and SaaS) and deployment models related to Public, Private and Hybrid Cloud service Proficient in Linux/UNIX or Windows environments, including scripting and administration. Familiarity with cloud data services and big data processing tools. Bachelor’s degree in computer science or software engineering 5+ years of relevant work experience in solutions design and engineering, Experience with containerization (Docker, Kubernetes) and cloud service providers (AWS, Azure, GCP). Strong automation development skills. Needs to be proficient in one or more automation languages [i. e. Ansible, Cloud Formations, Chef, Puppet, Terraform]. Strong background in network architecture, database programming (SQL/NoSQL), and data modeling. Deep understanding of cloud component architectureMicroservices, Containers, IaaS, Storage, Security, Knowledge of routing/switching technologies. Proficiency in scripting languages (like Python, Bash, PowerShell) to automate tasks and manage infrastructure. Ability to analyse and enhance system performance and reliability. Education and Training Required: Degree in Computer Science, Artificial Intelligence, or a related field. Location & Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. Equal Opportunity Statement: Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Project description Do you have experience working in a Process-based FrameworkDo you have a track record of influencing senior IT stakeholders and business partnersDo you have proven ability to solve issues, supporting both technical and business needsWe might be looking for you! You'll be working as a Project Management Officer (PMO) in the Application Security Compliance Assurance (ASCA) team in Krakow, Poland. We provide project support for the Application Security Framework. This benefits our Technology Services, specifically within Application Security Testing. As PMO, you'll play an important role in administering and upholding our Application Security Guidance and processes therein to ensure Security testing for all applications in scope of the Guidance. Responsibilities administrative support as a part of PMO teamreporting, tracking, updates, preparing presentations/materials for Project Managers or Team Lead; update the central ASCA (Application Security Compliance Assurance) tracker, which includes all applications in scope this involves refreshing base data on a periodic and ongoing basis from various source; use the central tracker to produce metrics and reports to show application portfolio status and progress through identification and addressing of issues; support Change and Release Management decisions based on data collected in the tracker; support the Team Lead & Product Manager across several domains; ensure workflows and processes are of the highest quality standard; define workarounds for known errors and initiate process improvements; maintain a knowledge database. Skills Must have 1-2 years of hands-on experience within a Process-based framework (Project Management Office / Project Management Assistant); IT PMO background in Software Development/Application Releases projects; proficient with Microsoft M365 suite specifically focused on PowerPoint, Excel, Outlook, etc.; great attention to detail and the ability to problem solve; ability to solve issues, good at problem statement analysis and solution design thinking; track record of influencing senior IT stakeholders and business partners; confident communicator that can explain technology to non-technical audiences; capable of understanding stakeholder needs and translating this into products and services. Nice to have Fundamental orientation in the cybersecurity area (Application Security Testing, Security Compliance etc.) would be beneficial but is not mandatory. Other Languages EnglishB2 Upper Intermediate Seniority Regular

Sapiens is on the lookout for a Business Analyst to become a key player in our Bangalore team. If you're a seasoned BA pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. What youll do: Work closely with customer to identify, analyse, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team. Understand and document customers functional and technical requirements, user stories, and acceptance scenarios. Specialize in Sapiens ALIS application; Understand limitations and possibilities of the system and their implications on the business processes and functionality. Initiate and oversee project solution design Provide presentations and demonstrations on Product Features Functional support to development teams in design processes Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.). Assist Sapiens RI 2nd and 3rd line support representatives in analysing and reproducing incidents reported by the customer. Participate in training activities of employees and customers. Support the TW with updating product documentation. What to Have for this position. Must have Skills. Education : BE and MBA - MUST Experience required is minimum 4+ years. Excellent analytical skills Experience with information systems (such as ERP) at a super user level Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields) must, Reinsurance is advantage Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Insurance business knowledge - an advantage Excellent communications skills English (mother tongue level) must Representative Willing to travel extensively Experience with overseas customers. Excellent analytical skills Experience with core organizational product implementations Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Having experience in Insurance background and worked on insurance products are added advantage.

Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens L&P division, for more information about it, click here: What youll do: Work closely with customer to identify, analyse, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team. Understand and document customers functional and technical requirements, user stories, and acceptance scenarios. Specialize in Sapiens ALIS application; Understand limitations and possibilities of the system and their implications on the business processes and functionality. Initiate and oversee project solution design Provide presentations and demonstrations on Product Features Functional support to development teams in design processes Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.). Assist Sapiens RI 2nd and 3rd line support representatives in analysing and reproducing incidents reported by the customer. Participate in training activities of employees and customers. Support the TW with updating product documentation. What to Have for this position. Must have Skills. Education : BE and MBA - MUST Experience required is minimum 6+ years. Excellent analytical skills Experience with information systems (such as ERP) at a super user level Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields) must, Reinsurance is advantage Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Insurance business knowledge - an advantage Excellent communications skills English (mother tongue level) must Representative Willing to travel extensively Experience with overseas customers. Excellent analytical skills Experience with core organizational product implementations Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Having experience in Insurance background and worked on insurance products are added advantage.

Role & responsibilities : Solutioning and Architecture: Lead the solution design process for new business opportunities, understanding client needs and translating them into comprehensive and innovative Salesforce solutions across Agentforce, Salesforce Einstein features, Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Marketing Cloud, Industry Clouds (Manufacturing, Automotive, etc.) and other relevant Salesforce platforms. Architect scalable, secure, and high-performing Salesforce solutions that align with client business objectives and technical landscapes. Define the overall technical vision and solution blueprint, including data models, integration strategies, customization approaches, and deployment plans. Pre-Sales Support: Act as the primary technical point of contact during the pre-sales process, collaborating closely with sales teams to understand client requirements and develop winning strategies. Conduct discovery workshops and requirements gathering sessions with prospective clients. Develop and deliver tailored solution proposals, statements of work (SOWs), and pricing estimates. Contribute to the creation of compelling sales collateral, including presentations, demos, and proof-of-concept (POC) frameworks. Participate in client presentations and RFP/RFI responses, articulating our technical capabilities and solution differentiators. Go-to-Market Strategy: Contribute to the development and refinement of our Salesforce & AI go-to-market strategies, identifying target industries, use cases, and solution accelerators. Collaborate with marketing teams to create impactful content, including whitepapers, webinars, and case studies, showcasing our Salesforce expertise. Stay abreast of the latest Salesforce product updates, industry trends, and competitive landscape to inform our solution offerings and market positioning. Identify opportunities for new service offerings and solution packages based on market demand and technological advancements. Represent the company at industry events and conferences, showcasing our Salesforce capabilities and thought leadership. Internal Collaboration and Knowledge Sharing: Collaborate closely with delivery teams to ensure a smooth transition from pre-sales to project execution. Provide technical guidance and mentorship to sales and delivery teams on Salesforce best practices and solution approaches. Contribute to the development of internal knowledge assets, methodologies, and best practices related to Salesforce solutioning and pre-sales. Required Skills and Experience: Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Experience: 10+ years of experience in the Salesforce ecosystem, with a significant focus on solution architecture and pre-sales activities. Deep and broad knowledge of the Salesforce platform, including Agentforce, Salesforce Einstein features, Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Marketing Cloud, Industry Clouds (Manufacturing, Automotive, etc.). Proven track record of successfully architecting and presenting complex Salesforce & AI solutions to enterprise clients. Strong understanding of Salesforce architecture principles, integration patterns, data migration strategies, and security considerations. Excellent communication, presentation, and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical audiences. Experience leading and facilitating client workshops and requirements gathering sessions. Ability to develop compelling value propositions and ROI justifications for Salesforce solutions. Strong business acumen and understanding of common business processes across various industries. Experience responding to RFPs/RFIs and developing detailed solution proposals and SOWs. Ability to work independently and as part of a collaborative team in a fast-paced environment. Certifications : Relevant Salesforce Consultant certifications (e.g., Sales Cloud, Service Cloud, Agentforce, Experience Cloud, Data Cloud, CPQ, FSL, Accredited Professional Certifications, etc.) are highly preferred.

D-Link is looking to hire technically skilled & customer / SI partner focused Sr Network Pre-Sales Technical Engineer / Solution consultant at Mumbai Location, to support our sales team in designing & presenting cutting-edge network solutions. Required Candidate profile Sr Engineer - Solution Consulting

Your Impact You will drive the transformation of digital and security landscapes for our top customers across industries. In this role, youll consult, audit, design, lead implementations, and where needed optimize cutting-edge enterprise solutions within the Cisco portfolio. Collaborate with cross-functional teams to address diverse challenges, protect critical assets, and support customers in achieving resilience and compliance. Engage with dynamic industries, influence technology strategies, and tackle risks. With access to Ciscos innovation ecosystem and continuous learning opportunities, youll be at the forefront of crafting secure, scalable solutions that empower businesses in India and SAARC. Solution Design & Delivery Develop and deliver comprehensive Enterprise Solutions, including but not limited to Cisco DNA, SD-WAN, Security solutions, Data Center portfolio, Cloud Solutions and more. Lead Architectural discussions and workshops with clients to align solutions with their business and technical objectives & Build high-level and detailed design documents, implementation plans, and deployment playbooks for their technologies. Customer Engagement & Thought Leadership Build and maintain positive relationships with CXO-level customers, acting as a trusted advisor on security strategy and architecture. Drive conversations with industry leaders to position Cisco as the preferred security partner & represent Cisco at industry forums, conferences, and roundtables to share insights and demonstrate Ciscos technology leadership. Technical Leadership Collaborate with internal and external customers, including sales, product, and engineering teams, to define and drive security solutions & provide technical escalation support for complex implementations and troubleshooting issues. Stay updated on emerging security threats, industry trends, and Ciscos evolving security portfolio to deliver innovative solutions. Professional Services Enablement Mentor and train delivery engineers, ensuring alignment with Ciscos methodologies and security frameworks. Support RFPs/RFIs, effort estimation, and proposal creation for professional services engagements & Develop reusable templates, tools, and frameworks to improve delivery efficiency and standardization. Minimum Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or a related field. 10+ years of experience in ITES and Enterprise IT, with at least 5 years in a Customer Facing solutions architect role. Strong knowledge of Ciscos and Competition Enterprise and Security portfolio. Preferred Qualifications (Provide up to five (5) bullet points: these can include soft skills) CCIE Enterprise Infrastructure/Wireless/Security or CCDE Other equivalent industry certifications Relevant certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert) DevOps AI/GenAI Certifications

Role Purpose The purpose of this role is to help build pipeline by effectively understanding client requirements and liaising with internal functions/stakeholders to prepare a winning solution by leveraging the capabilities within D&OP for the client. Do Prepare a winning solution for the fulfill the requirements of the client Requirement Understanding, Data Gathering & Solution Design Engage with the customers, understand and interpret their needs correctly, and churn out a proposal with a solution that is aligned with the customers' demands/requirements Engage with clients or sales team to understand the purpose of the proposal, the requirements and expectations of the client Lead and prepare the RFP/RFI/RFQ responses and presentations. Write, edit and finalize each section of a proposal, ensuring the content matches the RFP Ensure RFP instructions pertaining to format, fonts, page limits, etc. are being followed along with internal branding guidelines Performs final electronic layout and formatting as well as production of hard copies as required Follow up with sales team post submission of RFP response Co-ordination and Support to Internal Teams Coordinates with partners to request and collect relevant data and inputs or other narratives to respond to proposal requirements Work with sales team proactively and provide support for 2nd and 3rd level customer meetings. Prepare a list of questions and of information/material needed to create the proposal Include standard or approved proposal language for legal sections according to company policy Write the proposal and/or coordinate with team members to ensure each section is written in a consistent format and completed according to the RFP instructions Work with internal marketing team and external vendors for the purpose of proposal creation Support the marketing team and create specific client dockets, collaterals, mailers etc. Support the demand generating team of the marketing department by providing them lists of the accounts, stakeholders etc. that can be targeted Effective Project Management Effectively and efficiently plan, organize, lead and control the delivery of the final solution/proposal/document Prepare a work plan that lists the tasks required to create the proposal, such as design, writing, editing, review and production Uses strong interpersonal, organizational, and time management skills to juggle multiple tasks with differing deadlines to consistently produce the document Collaborate and influence internal key stakeholders to get relevant data within the specified timeline to ensure relevant data in plugged into the solution Ensure promptness and compliance of proposals by creating and managing proposal calendars, compliance checklists, compliance matrices, trackers, etc. Oversees collection and completion of all proposal components (technical, cost, management, annexes) working in collaboration with internal teams, as well as partners. Follow up with relevant stakeholders/teams to get feedback and revisions and ensure that the proposal development stays on schedule. Update the sales team and other stakeholders on a regular basis on the progress of the proposal Stakeholder Interaction & Management Work with internal teams and get relevant data/inputs for preparing documents such as RFP responses, capability demonstrations, client presentations and collaterals, participating in the customer calls to sell solutions etc. Collaborate with relevant stakeholders/teams to get feedback and make revisions to ensure that the proposal stays relevant to the needs throughout various proposal stages Ensures communication among all parties throughout the proposal process Identifies bottlenecks in the process escalating accordingly to higher level, as necessary, to ensure timetable and deliverables remain on track Reach out to the below mentioned internal teams during proposal creation: Deliver No.Performance ParameterMeasure1.Process & Performance Zero non-conformance on timelines with respect to the client/ stakeholder requirements %Winning solutions created Support on pipeline generation 2.Client No. of RFP/Proposals/Solutions submitted %conversion rate from proposal to contract

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: SAS DI. Experience: 8-10 Years.

Sapiens is on the lookout for a Senior Business Analyst to become a key player in our Bangalore team. If you're a seasoned Business Analyst and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Location: Bangalore Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens ' P&C division, for more information about it, click here: https://sapiens.com/property-and-casualty-commercial-and-personal-lines/ What you 'll do: Key role in Implementation of a software product (Sapiens IDITSuite) which implements all operational business processes of a P&C (Non-Life) Insurance company. Work closely with customer to identify, analyse, validate and document business processes and functional requirements. Identify how these customer requirements can be implemented on the IDIT product using configuration capabilities and identify gaps and solutions for these gaps. Oversee proper implementation by providing solution specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team. Understand and document customer 's functional and technical requirements, user stories, and acceptance scenarios. Specialize in Sapiens IDIT application; Understand limitations and possibilities of the system and their implications on the business processes and functionality. Initiate and oversee project solution design Provide presentations and demonstrations on Product Features Functional support to development teams in design processes Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.). Participate in training activities of employees and customers. What to Have for this position: Must have Skills: - Education : BE - MUST Experience required is minimum 6 years. Excellent analytical skills Experience with Implementation of Core Insurance Systems similar to IDIT Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields) must, Reinsurance is advantage Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Excellent communications skills English must Representative Willing to travel extensively Experience with overseas customers. Excellent analytical skills Ability to match between customer functional requirements and application system options/functionalities in an efficient way.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Reconciliation Associate III requirements are to create and maintain accounting entries to the ADS ledger and mainframe financial accounts for the commission transactions associated with the ADS product offering. They will also perform clearing and collection activities on any aging balances associated with these accounts. Key Responsibilities Work closely with managers in order to provide feedback on any problem accounts Support the ADS commitment to communication Understand general flow of business within the ADS product offerings Access data and information from multiple administrative systems General understanding of basic reports from multiple administrative systems Develop an in-depth knowledge of all products offered by Allstate Dealer Services Effectively communicate with internal and external business partners Perform and maintain timely financial transactions for commission activities generated from the various product channels offered by ADS Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Dipti Murudkar About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Diksha Prasad dprbd@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Reconciliation Associate III requirements are to create and maintain accounting entries to the ADS ledger and mainframe financial accounts for the commission transactions associated with the ADS product offering. They will also perform clearing and collection activities on any aging balances associated with these accounts. Key Responsibilities Work closely with managers in order to provide feedback on any problem accounts Support the ADS commitment to communication Understand general flow of business within the ADS product offerings Access data and information from multiple administrative systems General understanding of basic reports from multiple administrative systems Develop an in-depth knowledge of all products offered by Allstate Dealer Services Effectively communicate with internal and external business partners Perform and maintain timely financial transactions for commission activities generated from the various product channels offered by ADS Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Rajani Pillay rpilq@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Responsibilities:- Conducting research aligned to the roadmaps to de-risk/ mature and insert advanced AI concepts to Honeywell products (latest advancements in generative AI / Causal / Knowledge Graphs, machine learning, and deep learning techniques ) Researching, designing, implementing, scalable AI based solutions to solve high value & challenging customer problems and drive opportunities for new growth Leads prototyping (what-ifs) supporting pilot programs for R&D purposes. Collaborating with cross-functional teams to develop data-driven solutions. Responsible for problem analysis, stakeholder interaction, solution design, front end and back-end integration, maintenance, and support of data science and analytics solutions Develop guidelines and standards for analytics and machine learning models, their deployment, and associated processes You Must Have:- Over all 6 to 9 yrs Experience Bachelors / master s degree in engineering, Applied Mathematics or related field Strong analytics skills: ability to assess data, drive insights, and make recommendations. Strong experience in manipulating data sets and building statistical models. Strong problem-solving skills with an emphasis on product development. Experience supporting fast-paced startup engineering teams In-depth understanding of the latest trends and developments in AI and ML, especially in generative models and LLM (both Cloud and OnPrem) Proficiency in programming languages & libraries Cloud: AWS, Azure. Languages: Advanced Python, pySpark Framework: Lambda , Django, Express. Database: Postgres, Mongo, ES Hands on experience in Design and development including Automated Unit testing (pyTest) with strong technical background to create performant & extendible applications Over all 6 years & Minimum 4 years of relevant experience in data science related product development

We are looking for an experienced SAP BTP Consultant to join our team in Chennai. The ideal candidate will have hands-on experience in SAP Business Technology Platform (BTP), including CAPM, Fiori, SAP Cloud SDK, and integration with SAP systems. Key Responsibilities: Develop and deploy applications on SAP BTP Work on Fiori/UI5, CAP, and integration services Collaborate with functional and technical teams for solution design Ensure smooth deployment and performance of BTP solutions Requirements: 2-3 years of experience in SAP BTP Strong knowledge or Experience in SAP CAP, Fiori/UI5, SAP Cloud SDK Experience with BTP services like Workflow, Integration Suite, etc. Good communication and problem-solving skills

Role & responsibilities: Solution Design : Develop and design tech-infused solutions that align with business objectives and client requirements. Integration : Ensure seamless integration of CRM systems with other business applications and processes. Process Optimization : Analyze and optimize business processes to improve efficiency and customer satisfaction. Stakeholder Collaboration : Work closely with stakeholders to understand their needs and provide technical guidance. Compliance : Maintain awareness of compliance with policies and procedures related to CRM systems. Technical Leadership : Provide technical leadership and mentorship to the development team. Documentation : Create and maintain detailed documentation of CRM architecture, processes, and configurations. Preferred candidate profile: Contact Centre Management Customer Experience (CX) Management Outsourcing Tech-infused Digital Capabilities. CRM (Strategy, Implementation & Delivery) Business Development & Sales Operational Management (BPO / Contact Centres) Client, Project & Account Management (Client B2B) Outsourced Service Environments (BPO & Contact Centres) Omni Channel Contact Centres, Digital Marketing, social media CRM, Back Office, Transactional & Telephony based Technologies Multi-Stakeholder Management Service Delivery Management (Software, SaaS) preferred Commercial Management Offshore Contact Centre / BPO Delivery models Contract & Project Management Third Party Vendor Management Ideally experienced in working across all industry verticals including public sector.

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of at least seven years working with development & testing tools, bug tracking tools and wikis Experience in Java, Node, Python, React - CI/CD and Code quality, coverage, Developer Experience Experience of DevOps, Testing and Agile methodology and associated toolsets Exposure with Developer Journeys, Reduction of Toil, Developer focused enablement like Adoption, Migration, Trouble-shooting and Creation of Simplified tech-solutions for respective Tech-Stacks Work within a platform or feature team along with other software engineers to design and engineer complex software, scripts and tools to enable the delivery of bank platforms, applications and services, acting as a point of contact for solution design considerations Exposure of engineering and design solutions with a focus on end-to-end automation, simplification, resilience, security, performance, scalability and reusability Hours 45 Job Posting Closing Date: 03/06/2025

Responsibilities : - SAP PMR Configuration : Configure and customize SAP PMR to meet client-specific requirements, including pricing conditions, promotion rules, and markdown strategies. - Promotion Planning & Execution : Support the planning and execution of retail promotions within SAP PMR, ensuring accurate pricing and timely implementation. - Integration with SAP Retail, SD, and MM : Ensure seamless integration between SAP PMR and other relevant SAP modules, particularly SAP Retail, Sales and Distribution (SD), and Materials Management (MM). - Requirements Gathering : Elicit and document business requirements related to pricing and promotions, translating them into functional specifications. - Solution Design : Design and implement SAP PMR solutions that address client business needs and optimize pricing and promotional effectiveness. - Testing & Support : Conduct thorough testing of SAP PMR configurations and provide ongoing support to end-users. - ABAP Collaboration : Work closely with ABAP developers to debug issues and implement custom enhancements. - Documentation : Create and maintain comprehensive documentation related to SAP PMR configurations and processes. - Stakeholder Management : Effectively communicate with business stakeholders, providing updates on project progress and addressing any concerns. - Continuous Improvement : Identify opportunities to improve SAP PMR processes and configurations, staying up-to-date with best practices and new functionalities. - Requirements : Experience: 5-7 years of experience as an SAP PMR Functional Consultant. - SAP Expertise : Hands-on experience with SAP PMR configuration, promotion planning, and execution. - Module Knowledge : Strong knowledge of SAP Retail, SAP SD, and SAP MM. - Platform Experience : Experience working on SAP S/4HANA or ECC. - Retail Understanding : Ability to understand pricing and promotional mechanics in a retail environment. Technical Skills : - Experience in debugging and working with ABAP teams for custom developments. Communication Skills : - Excellent verbal and written communication and stakeholder management skills. Analytical Skills : - Strong analytical and problem-solving skills. Education: Bachelor's degree in a related field preferred

Who were looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What youll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce.com platform and Salesforce CPQ, as well as other related SaaS systems. Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work in integration between Salesforce and Zuora using Workato middleware. Work with the Renewals Team to continuously improve the renewals processes. Work with the GTM team to implement approval processes in the system. Work on implementation of overall quoting strategy and Conga generated documentation. What you bring to the role Basic Qualifications: Bachelor s degree or equivalent work experience and 5+ years Salesforce.com systems analyst experience. Salesforce Administrator Certification (ADM 201); Consistent track record of having implemented and supported enterprise class solutions on the Salesforce.com platform - including requirements gathering, system design, experience in hands-on configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Proven hands-on experience with Salesforce CPQ or a similar CPQ system; Knowledge of Conga, or any document generating tool Preferred Qualifications: Salesforce Advanced Administrator, Platform Builder, Salesforce CPQ (or similar), Sales Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Experience with Zuora Billing; Jira / Confluence experience a plus; Knowledge of Copado; Knowledge of Workato (or equivalent); Experience with Advanced Approvals growth : work in pods- Product owners, BSA, QAs and developers - pro active , show how a team can improve , move to a lead position - can be a solution architect , solution design - retention rate is good in the team .

Experience- 10+ Years Job Profile: Analyze business requirements and translate them into technical architecture. Document architecture decisions, diagrams, and specifications. Ensure architectural compliance with enterprise standards and frameworks. Technical Skills: Language: Java, Node or Go-lang. Cloud Preferred: AWS or Azure both will give Advantages (Stacks of both Azure Service Bus, SQL database, Redis (Azure cache), Blob storage, API management services, key vault, AWS IOT Core, DynamoDB, Lambda, Elastic search, Glue, Athena, EKS, SQS, SNS, AWS Kinesis Stream, Kinesis Firehose, Lambda, API Gateway, Cloud front, Cognito. GEN AI tools: AWS LEX, Bedrock, Vector DB. Code optimization GEN AI tool: GitHub Copilot, Amazon Q, Cluster AI. Cloud build tool - Cloud foundry, Tera Form, Cloud formation or Any others. UI or APP frameworks: Flutter, React.js, react native. NO SQL & Relational DB: Neo4j, Casandra, Influx, DYNAMO DB, Mongo DB, cosmos DB, Oracle, MySQL, MS SQL server. Framework: Any messaging solution like Kafka or Kinesis data stream, Docker, Kubernetic, Spring Framework Experience in Analytical Solution. Key Responsibility Areas: Understanding Business Needs: need to gather and analyze business requirements, identifying opportunities and challenges. Technical Design and Implementation: They design and implement technical solutions, selecting appropriate technologies and ensuring compliance with non-functional requirements like performance, scalability, and security. Stakeholder Management: Solution Architects communicate with various stakeholders, including business users, technical teams, and management, to ensure alignment and buy-in. Documentation and Best Practices: They are responsible for documenting the solution architecture, creating technical documentation, and promoting best practices within the organization. Risk Management: Solution Architects identify and mitigate potential risks related to the chosen solution and its implementation. Collaboration : They collaborate with other architects, developers, and project managers throughout the project lifecycle.

Position Title: Head of Business Advisory and Consulting Location: Gurgaon, India, UK Work Hrs (5 days working) Reports to: VP Business Advisory & Solutions (Interim SVP Transformation Practice) Role Overview A Head of Business Advisory and Consulting typically has a multifaceted role, supporting sales leaders across various sectors. Your expertise and your reach to include Vertical SMEs and partners, as part of your advisory and consulting role will play a critical role for identifying, designing and implementing solutions that optimise customer interactions, streamline processes, and enhance the overall customer experience aligned with business objectives and strategy. This position requires a blend of technical expertise, project management skills , and a deep understanding of business objectives and strategy as well as deep knowledge of tech-infused digital capability which will form a key part of your toolkit to identify opportunities to help clients realise their transformation journey. You will work closely with global sales leaders, cross-functional capability teams , vertical subject matter experts, clients and pre-sales to understand business and client requirements and recommend solutions that meet all specific needs of the organisation ensuring solutions are adaptable for future change. SCOP OF WORKS - People : A matrixes management role, you will conduct routine internal forums to review and discuss the business's technical and solutions strategy working in close collaboration with the Head of Solution Design and Bid Management and associated teams within the sales and advisory tower within the Transformation practice. Collaborate with : IT/Tech teams to ensure the seamless integration of new technologies and systems into the businesses existing infrastructure. Change Management Continuous Improvement professionals to drive a continuous improvement culture and, as a role model, be part of the drive to achieve business excellence. Various business entities within the and externally (benchmarking/industry best practice) to grasp emerging solution creations and identify opportunities for cross group functional benefits. Staying updated on new cutting-edge technology in CX and other capabilities, assessing feasibility of new solutions , building business cases for official review and approval. Solution Design and Bid Management teams to oversee the execution of proposed solutions in compliance with contractual and data / security agreements. New Technology : Maintain comprehensive documentation of solution designs, processes, system configurations, technical documentation and implementation plans. Identify potential risks and issues associated with any proposed solutions and develop mitigation strategies to minimise these risks. Ensure our solutions comply with industry regulations and data security standards. You may be required to carry out additional duties within your capability to meet the needs of the business. Required Qualifications and Experience : Bachelors degree in business administration, Management, or a related field; Proven experience in designing and implementing solutions that drive business improvement across industry verticals, ideally including UK Public Sector. Minimum of 10 years of experience in contact centre technology and design, project management / leadership within the BPO industry. Ability to develop and execute global strategies, influence senior stakeholders, and lead cross functional teams. A Client-Centric Approach to understanding client needs, delivering exceptional service with Leadership and Team Building ability to motivate and inspire your cross-geo team to achieve high performance and foster a collaborative environment, driving attention to detail to ensure meticulous planning and execution of on boarding processes from your team to meet client expectations Strong understanding of digital solutions and their application in process improvement. Excellent communication, leadership, problem-solving and interpersonal skills. Ability to work independently and as part of a team. Willingness and ability to travel nationally and overseas as required. Certification in Project Management (PMP) or equivalent proven experience preferred. Experience with Lean Six Sigma or other process improvement methodologies. Familiarity with CRM systems and processes advantageous.