261 Solution Delivery Jobs - Page 11

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : EPIC Systems Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years of full time education Epic Analyst will provide primary support for their designated application/module(Ambulatory, PB, HB, Willow, Clarity, Caboodle, Orders, Clindoc, Bridges). Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Qualifications 15 years of full time education

As a Director of Software Engineering at JPMorgan Chase within the Technology department, you will lead a technical area and promote impact within teams, technologies, and projects across departments. You will utilize your in-depth knowledge of software, applications, technical processes, and product management to promote multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a promoter of innovation and solution delivery. Job responsibilities Leads technology and process implementations to achieve functional technology objectives Be accountable for decisions that influence teams resources, budget, tactical operations, and the execution and implementation of processes and procedures Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations Delivers technical solutions that can be leveraged across multiple businesses and domains Influences peer leaders and senior stakeholders across the business, product, and technology teams Champions the firm s culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification in software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Experience developing or leading cross-functional teams of technologists Experience with hiring, developing, and recognizing talent Experience leading a product as a Product Owner or Product Manager Practical cloud native experience Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field Preferred qualifications, capabilities, and skills Experience working at code level

Job Title React JS Experience 3 to 10 Years Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Reactive Programming->react JS

We are looking for an experienced Commodity Trading Consultant to drive growth, manage delivery teams, bring commodity lifecycle expertise, and implement SAP Commodity Management solutions. The delivery of services will involve solution roadmap development, functional design, and implementation of SAP CM, CPE, TSW, CDOTE, GTM and related modules and processes. Further, this position will focus on business opportunities, growing the practice and strengthening the existing client relations through advisory services and solution delivery. This professional will be responsible for: Roles and responsibilities Defining, planing, and executing end-to-end Commodity & Risk Management solutions, including transaction capture, risk management, logistics, and accounting. Perform Functional analysis work in support of SAP CM / ACM implementations. Responsible for requirements gathering and development of functional specs. Develop proofs of concepts in SAP CM and ACM Working knowledge of some of the following SAP modules: ACM, CM, CPE, CDOTE, TSW, GTM, MM, SD, TRM Expanding our service offering and business growth through involvement in sales, proposals, and development of new business strategies Lead proposal development and marketing Qualifications needed. A minimum of 2 years professional experience with SAP product offerings. A 4-year university degree is required. A minimum of 1 full ACM implementation projects Agriculture Industry experience is required. Demonstrated experience being a resource to other consultants with an ability to lead teams, execute across application areas, and deliver utilization rates above expectations. Knowledge in commodity trading - Agriculture commodity trade industry Actual SAP SD/MM/FI module experience Excellent presentation and communication skills Activate Methodology & Business Process Management expertise. Adept at handling project communications, capable of having peer interactions and engaging with solution stakeholders, managing expectations, and proposing value-based offerings.

Job Job Title DX_SOTI, Airwatch, JAMF_Q1FY26 Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Mobile Device Management->MobiControl SOTI Technology->EUC-MDM->Airwatch Educational Requirements Bachelor of Engineering Service Line Digital Experience* Location of posting is subject to business requirements CLICK TO PROCEED

Job Job Title DX_React Native_Q1FY26 Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->cross platform mobile development->React Native Educational Requirements Bachelor of Engineering Service Line Digital Experience* Location of posting is subject to business requirements CLICK TO PROCEED

Job Job Title DX_Vue JS_Q1FY26 Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->UI & Markup Language->Vue.js Educational Requirements Bachelor of Engineering Service Line Digital Experience* Location of posting is subject to business requirements CLICK TO PROCEED

Job Job Title DX_React JS Full stack_Q1FY26 Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Reactive Programming->react JS Educational Requirements Bachelor of Engineering Service Line Digital Experience* Location of posting is subject to business requirements CLICK TO PROCEED

About The Role Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. ? Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLA’s defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QA’s on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis ? Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLA’s defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases ? Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLA’s and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLA’s and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case ? Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks The Solutions Delivery Analyst is responsible for execution of ongoing operations tasks, identifying operational efficiencies, and identifying continuous improvement opportunities. The Solutions Delivery Analyst is often called upon to execute manual processes (requiring plan knowledge and analysis) but always with a focus to streamline, automate, and/or standardize the process. The Solutions Delivery Manager works with the Benefits Operations Manager (BOM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The Solutions Delivery Analyst is responsible for resolution of participant and plan administration issues, workflow management, increased ownership of complex ongoing tasks, identifying operational efficiencies and continuous improvement opportunities. This role may be leveraged across multiple clients. Roles & Responsibilities Strong understanding of client plan provisions/product & processing guidelines and SLA metrics Able to manually perform Benefit processes and complex tasks/calculations that require plan knowledge, analysis, and interpretation Research complex Benefits issues and formulates resolutions/ recommendations by analysing fact patterns and applying plan provisions and best practices Resolve tasks in accordance with due dates and ensure process is well documented. Create adhoc reports as required to support client service delivery functions. Provide day-to-day client and third-party administrator contact for participant processing inquiries. Participate & contribute in daily huddles and status meetings. Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by participant Develop and deliver client-specific operational training; monitor ongoing adherence to SOPs to ensure high quality. Work with the client team across shores to deliver against client requirements. Proactively identify training needs and provide necessary coaching as required to BOA’s. Proactively seek performance feedback to build & enhance knowledge. Build and leverage partnerships across shores to deliver against client requirements. Create robust documentation & SOPs for transition of activities between Ops and Shared Services, combined with ongoing coaching. Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by the broader team Actively listens to all stakeholder/ team members to understand their perspective and ensure continuous understanding regardless of communication channel Ensures processing documentation is accurate and complete; receives/verifies updates resulting from change orders. Qualifications Bachelor’s degree or equivalent work experience required. Good MS Office skills Good Communication Skill

Seeking skilled & experienced Technical Manager to oversee the successful planning#Lead end-to-end solution delivery, from requirements gathering to implementation#Coordinate with engineering, product management, & QA teams, ensure seamless execution Required Candidate profile Strong technical background#Experience in software engineering, Solution delivery, & Project management#Knowledge on Agile methodologies#Certifications in PMP, Scrum Master, ITIL & RTE certification.

Job Title .Net Core Lead Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->ASP.Net->ASP.Net Web API,Technology->Microsoft Technologies->ASP.NET Preferred Skills: Technology->Microsoft Technologies->ASP.NET->ASP.NET Core Technology->ASP.Net->ASP.Net Web API Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skills Educational Requirements Bachelor of Engineering Service Line Application Development and Maintenance* Location of posting is subject to business requirements