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7.0 - 10.0 years
15 - 20 Lacs
Hyderabad
Work from Office
job requisition idR007810 AVEVA is creating software trusted by over 90% of leading industrial companies. Non-Technical: Excellent written, verbal, technical and interpersonal communications skills. Ability and flexibility to travel for requirement gathering, discussions and project delivery. Proficient with Microsoft Office; Word, Excel, Outlook, Project Technical: 7-10 years of relevant Industry experience Experience with WONDERWARE SCADA, SYSTEM PLATFORM, InTouch and/or industrial control systems; PLCs, HMIs Understands SCADA development lifecycle Hands on experience in 3rd party integration (2 different PLCs / PLC & DCS). Has done Projects or Systems Engineering on multiple PLC, DCS and SCADA systems. Experience in extracting, mapping of IOs for SCADA system. Experience in creating HMI/UI graphics and application. Experience in Installation and Commissioning, System platform Migrations, Maintenance and Troubleshooting, FAT and SAT for SCADA/HMI projects. Design, configuration, programming, testing, and/or configuration of PLCs, DCS, and/or RTUs Design, configuration, programming, testing, and/or configuration of HMIs MUST be able to read, P&ID, Understand Flow charts, Cause & Effect Diagrams, Boolean Logic diagrams, etc. Strong networking skills (Ethernet, serial, and wireless) Knowledgeable on Industrial communication protocols Write the script and code modules for HMI Nice To Have: C, C#, C++ or .NET programming experience VB and scripting language experience SQL and relational database experience India Benefits include: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support Its possible were hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out moreaveva.com/en/about/careers/benefits/ Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process InterestedGreat! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out moreaveva.com/en/about/careers/hiring-process
Posted 5 days ago
2.0 - 6.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Req ID: 324078 We are currently seeking a Digital Solution Arch. Strategic Advisor to join our team in Bengaluru, India, Karntaka (IN-KA), India (IN). Mandatory Qualifications Deep understanding of manufacturing processes, retail supply chains, CPG go-to-market models, and telecom operations. Experience in ecommerce platforms (Magento, Salesforce Commerce, SAP Commerce), and Manufacturing IT (MES, PLM, IoT). Presales leadership for multi-million-dollar digital and cloud transformation deals. Excellent executive engagement, solution storytelling, and value proposition articulation skills. Preferred Qualifications Certifications like AWS Manufacturing and Industrial Specialization, Salesforce B2B Commerce Specialist, or similar. Familiarity with supply chain planning platforms, OMS (Order Management Systems), and Edge AI solutions.
Posted 1 week ago
8.0 - 13.0 years
15 - 30 Lacs
Noida, Bengaluru
Hybrid
As an SAP PS Leader, you will be responsible for utilizing your expertise in SAP Project System PS to provide effective solutions. Role & responsibilities Project systems: Your day-to-day activities will involve analysing client requirements, designing Solutions, and collaborating with project teams to ensure successful implementation. Collaborate with stakeholders to gather and analyse business requirements. Customize and optimize SAP PS functionalities to meet business needs. Analyse client requirements to design customized solutions using SAP Project System PS. Provide expert technical guidance and support to project teams throughout the Implementation lifecycle & Support scope. Hands-on experience with SAP Project Management functionalities including project structures, budgeting, resource planning, and cost management. Controlling: As a SAP CO Leader, you will be responsible for configure SAP CO modules including Cost Center Accounting, Profit Center Accounting, Internal Orders, Product Costing, and Profitability Analysis. RA Result analysis is a mandatory Skill for our business. Settlement with Cross functional skill with PS integration Provide ongoing support and maintenance for SAP CO modules, including troubleshooting issues and implementing enhancements. Collaborate with business stakeholders to understand financial reporting requirements and translate them into SAP CO solutions. Stay updated on SAP best practices and new features, and proactively recommend improvements to existing SAP CO processes. Design and implement cost allocation methodologies and reporting structures to support business needs. Perform system testing, user training, and support activities during SAP CO implementations and upgrades. General skills: Strong problem-solving and analytical skills. Ensure data accuracy and integrity within the SAP PS module. Develop and maintain project reports and dashboards. Coordinate with other SAP module consultants to ensure seamless integration. Preferred qualifications: Experience in industries such as manufacturing, engineering, construction, or energy, where SAP PS is used for managing large-scale projects. Knowledge of Project Management tools and methodologies (e.g., Agile, Waterfall). Good to have experience with SAP S/4HANA Project System.
Posted 1 week ago
2.0 - 7.0 years
6 - 16 Lacs
Mumbai
Work from Office
The Opportunity: We are looking for smart & creative candidates who want to Learn and Grow, and to Innovate because they love the challenge of solving business problems. Objectives aligned to this role: Solution Design, Sales Support & Overall Business Growth. What would you do? 2+ years of relevant IT experience; minimum 2 years of solution consulting experience of enterprise-wide software solutions, integrations, cloud, data management, solution design, etc. Support BUSINESSNEXT product sales as a techno-functional and domain expert. Prepare and deliver bespoke technical and product demonstrations at client meetings using storylines that resonate with the target audience. Deliver product messaging through product demonstrations and articulate value proposition through whiteboard and slide presentations, proof of concept management, and RFP response documents. Responsible for the creation of Storyboards and Pitch Decks for Product/Solution Demonstrations. Participate in workshops to determine customers business challenges and deliver product demonstrations to align our solution with customer needs. Support the lead solution engineer for RFP management - Gathering market competition and customer information, Responding to RFPs/ RFIs, Functional/Technical compliances, Solution Preparation, and Proposal preparation. Co-ordinate with different internal/external teams to identify the business pains to offer a solution in line with the Clients project requirement. New requirements to the product team about product enhancements that address customer needs and drive additional business value. Required Skills Excellent communication and presentation skills Strong technology experience and keeps herself/himself updated with the latest technology trends 2+ years of experience in creating product demonstration and solutions experience to apply business use cases in the BFSI domain for CRM software industry/banking applications. Proficiency in any CRM platform or BFSI business application. Technical expertise in SAAS or enterprise software solutions will be an added advantage. Experience working collaboratively with product management, product marketing, partners, and professional services. Creative problem-solving skills with a flexible mindset and desire to work in a fast-paced, high-growth organization. Product and Solution Consulting for prospects/existing customers in the BFSI domain RFP management Bid management and excellent documentation skills to respond to RFPs/ RFIs, Functional/Technical compliances, Solution Preparation, Proposal preparation, as per the timelines of customer. Experience in Project Delivery of at least 1 CRM across Sales, Service, Marketing modules will be an added advantage. Business value creation & ROI. Solution presentation including Presales activity as well as basic product demo, check on the Solution viability. Worked as a liaison among business stakeholders to understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goal. Utilize sales acumen and keen understanding of client needs to actively connect with potential/ existing clientele. Craft engaging conversations that convey the essence of our products, highlighting their benefits, unique advantages, and the compelling journey behind their creation. Skilfully manoeuvre through customer engagements, remain agile to cater to customer requirements to drive successful sales outcomes. Pitch our products and passionately articulate the value proposition of our products, demonstrate tech enthusiasm that resonates with potential customers, and foster lasting relationships. Use technical acumen to understand our offerings deeply, facilitating meaningful conversations with customers to highlight our USP. Behavioural Attributes: Effective communicator, collaborator, and strategic planner. Capable of engaging both technical and non-technical audiences during product Demonstrating problem-solving skills and product knowledge. Thrives in challenging situations and excels in delivering results under tight timelines. Academic Qualification: Computer Engineering/ equivalent technical qualification from a reputed college/ university Good understanding of current technology trends along with ultra-scalable systems Proficient in effectively communicating with internal stakeholders across various domains, including technology and business.
Posted 1 week ago
0.0 - 2.0 years
3 - 4 Lacs
Noida, Mumbai (All Areas)
Work from Office
Solution Consultant Sales & Marketing Group Noida, Mumbai | 0 - 2 Years Welcome to BUSINESSNEXT, where we believe in maximizing your true potential while doing something purposeful, we invite you to #UNLIMIT with us. Our commitment to innovation and forward-thinking is reflected in everything we do, and we're looking for like-minded individuals to join our team. If you're looking for a rewarding career in a company that values your creativity, collaboration, and innovation, we invite you to explore this opportunity and join us in being #UpForTomorrow. The Opportunity: We are looking for smart & creative candidates who want to Learn and Grow, and to Innovate because they love the challenge of solving business problems. Objectives aligned to this role: Solution Design, Sales Support & Overall Business Growth. What would you do? 2+ years of relevant IT experience; minimum 2 years of solution consulting experience of enterprise-wide software solutions, integrations, cloud, data management, solution design, etc. Support BUSINESSNEXT product sales as a techno-functional and domain expert. Prepare and deliver bespoke technical and product demonstrations at client meetings using storylines that resonate with the target audience. Deliver product messaging through product demonstrations and articulate value proposition through whiteboard and slide presentations, proof of concept management, and RFP response documents. Responsible for the creation of Storyboards and Pitch Decks for Product/Solution Demonstrations. Participate in workshops to determine customers business challenges and deliver product demonstrations to align our solution with customer needs. Support the lead solution engineer for RFP management - Gathering market competition and customer information, Responding to RFPs/ RFIs, Functional/Technical compliances, Solution Preparation, and Proposal preparation. Co-ordinate with different internal/external teams to identify the business pains to offer a solution in line with the Clients project requirement. New requirements to the product team about product enhancements that address customer needs and drive additional business value. Required Skills Excellent communication and presentation skills Strong technology experience and keeps herself/himself updated with the latest technology trends 2+ years of experience in creating product demonstration and solutions experience to apply business use cases in the BFSI domain for CRM software industry/banking applications.
Posted 1 week ago
0.0 - 2.0 years
8 - 10 Lacs
Noida
Work from Office
Solution Consultant Sales & Marketing Group Noida | 0 - 2 Years Welcome to BUSINESSNEXT, where we believe in maximizing your true potential while doing something purposeful, we invite you to #UNLIMIT with us. Our commitment to innovation and forward-thinking is reflected in everything we do, and we're looking for like-minded individuals to join our team. If you're looking for a rewarding career in a company that values your creativity, collaboration, and innovation, we invite you to explore this opportunity and join us in being #UpForTomorrow. The Opportunity: We are looking for smart & creative candidates who want to Learn and Grow, and to Innovate because they love the challenge of solving business problems. Objectives aligned to this role: Solution Design, Sales Support & Overall Business Growth. What would you do? 2+ years of relevant IT experience; minimum 2 years of solution consulting experience of enterprise-wide software solutions, integrations, cloud, data management, solution design, etc. Support BUSINESSNEXT product sales as a techno-functional and domain expert. Prepare and deliver bespoke technical and product demonstrations at client meetings using storylines that resonate with the target audience. Deliver product messaging through product demonstrations and articulate value proposition through whiteboard and slide presentations, proof of concept management, and RFP response documents. Responsible for the creation of Storyboards and Pitch Decks for Product/Solution Demonstrations. Participate in workshops to determine customers business challenges and deliver product demonstrations to align our solution with customer needs. Support the lead solution engineer for RFP management - Gathering market competition and customer information, Responding to RFPs/ RFIs, Functional/Technical compliances, Solution Preparation, and Proposal preparation. Co-ordinate with different internal/external teams to identify the business pains to offer a solution in line with the Clients project requirement. New requirements to the product team about product enhancements that address customer needs and drive additional business value. Required Skills Excellent communication and presentation skills Strong technology experience and keeps herself/himself updated with the latest technology trends 2+ years of experience in creating product demonstration and solutions experience to apply business use cases in the BFSI domain for CRM software industry/banking applications.
Posted 1 week ago
12.0 - 15.0 years
55 - 60 Lacs
Ahmedabad, Chennai, Bengaluru
Work from Office
Dear Candidate, We are hiring a Solutions Developer to design and implement custom software solutions that meet business needs. You will work closely with stakeholders to deliver integrated and user-centric applications. Key Responsibilities: Analyze business requirements and develop scalable software solutions. Build APIs, web applications, and backend services. Integrate systems with third-party platforms or services. Write clean, maintainable, and testable code. Collaborate with business analysts and IT teams throughout the SDLC. Required Skills & Qualifications: Proficiency in programming languages like C#, Java, Python, or JavaScript. Experience with databases (SQL, NoSQL) and RESTful services. Familiarity with modern frameworks (e.g., .NET Core, Spring, Node.js). Good understanding of SDLC, Agile methodologies, and DevOps practices. Experience with cloud-based development is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies
Posted 1 week ago
2.0 - 4.0 years
15 - 19 Lacs
Bengaluru
Work from Office
As the founding member of this function, youll design, own, and evolve our onboarding and customer success motion. Working directly with the founders, youll help users go live, support technical integrations, track product adoption, and implement proactive interventions to ensure a smooth experience. Key Responsibilities Create and maintain documentation, integration demos, code snippets, and usage examples Guide new users through onboarding, data setup, migration, and go-live integration Build dashboards to monitor adoption, usage, and identify bottlenecks in real time Respond promptly and effectively to user questions about the product and integrations Collaborate with account teams to identify growth opportunities and ensure customer success Be the voice of the usercommunicate recurring issues and critical feedback to influence the roadmap Youre a Great Fit If You Have 2 - 4 years of software development experience or strong hands-on experience building apps Bachelors or Masters degree in Computer Science (preferred) Strong business acumen and ability to understand customer needs and pain points Comfort conducting technical discussions and influencing implementation decisions Strong analytical skills to deliver data-backed insights and recommendations Excellent time management, organization, and execution skills Professional presence and strong presentation skills Bonus Points (Not Deal Breakers) Experience with SDLC and prior technical consulting or solution engineering roles Understanding of financial workflows: billing, accounts receivable, reconciliation Familiarity with API-driven integrations and developer tooling What Youll Love About Us Equity + Compensation: Competitive salary and meaningful equity with a founder-friendly vesting schedule Transparency: Open, flat structure with no bureaucratic roadblocks Autonomy & Ownership: Full trust and freedom to take charge of your work and ideas Innovation-Driven: A culture that supports creativity and experimentation Make a Mark: Influence not only product but also the foundation of our company culture
Posted 1 week ago
3.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Pre-Sales Consultant - Digital Transformation Job Summary: We are seeking a highly skilled Pre-Sales Consultant - Digital Transformation to join our team. The candidate will work closely with the sales, product, and delivery teams to craft tailored solutions, conduct demos, and drive business growth. Key Responsibilities: 1. Pre-Sales & Solutioning Design and present customized digital transformation solutions across AI, Cloud & DecOps, QA Automation, Enterprise applications, Mobile Application Create compelling proposals, presentations, and proof-of-concepts (PoCs) to showcase value. Assist in responding to RFPs, RFQs, and RFIs , ensuring alignment with client needs. 2. Collaboration with Sales & Delivery Teams Work with sales teams to craft winning strategies and proposals. 3. Market & Industry Insights Stay updated on the latest technology trends (AI, Cloud & DevOps, QA Automation, Enterprise applications, Mobile Application Conduct market research to identify emerging opportunities and competitive positioning. Provide inputs for product enhancements and innovation strategies . Required Skills & Qualifications: Experience: 3+ years in pre-sales, solution consulting, or digital transformation. Technical Knowledge: High level understanding of AI, Cloud & DevOps, QA Automation, Enterprise applications, Mobile Application Presentation & Communication: Strong storytelling, demo, and proposal writing skills.
Posted 1 week ago
5.0 - 10.0 years
15 - 18 Lacs
Bengaluru
Work from Office
We are seeking a Solution Consultant to lead the technical success and implementation of the AOTM Intelligent Automation Platform (IAP) for our global enterprise clients. This is a high-impact, client-facing role combining technical presales, solution design, integration expertise, and implementation ownership. You will be responsible for ensuring the end-to-end success of AOTM deployments, from discovery and PoCs to final delivery and adoption, acting as the trusted advisor to client stakeholders across IT, operations, and business functions. Role & responsibilities Technical Presales Leadership: Own technical discovery, architecture, and solution design discussions in partnership with the sales team. End-to-End Implementation Ownership: Lead the success of AOTM IAP implementation for clientsensuring alignment from presales to delivery and value realization. Demos & Client Workshops: Deliver high-impact product demonstrations and solution walkthroughs to global enterprise clients, highlighting real-world business value. PoCs: Design and execute tailored Proof-of-Concepts that validate AOTMs effectiveness across domains like BFSI, Supply Chain, and Manufacturing. Solution Design & Architecture: Define scalable, enterprise-grade automation architectures integrated with ERP and legacy systems. Integration Management: Work closely with engineering to ensure robust API integration with platforms like SAP, Oracle, MS Dynamics, and cloud ecosystems (AWS, Azure, GCP). Customer Success Enablement: Guide global clients through implementation planning, training, adoption, and ongoing success with the platform. Compliance & Security Oversight: Ensure solutions meet enterprise-grade standards for security, privacy, and compliance (e.g., ISO, GDPR). Cross-Functional Coordination: Act as a liaison between clients, product, engineering, and delivery teams to drive project alignment and innovation. Preferred candidate profile 5 to 10 years of experience in AI/ML-driven automation, IDP, NLP, or enterprise solutioning. Proven experience delivering technical demos and PoCs to global clients in complex, multi-stakeholder environments. Deep understanding of ERP ecosystems, API integration, and enterprise architecture. Experience with cloud platforms (AWS, Azure, GCP) and workflow automation tools Excellent communication, technical storytelling, and stakeholder engagement skills. Bachelors or Masters degree in Computer Science, Engineering, or related field with an MBA is preferred. Preferred Qualifications •Industry experience in BFSI, Pharma, Textiles, Life Sciences Manufacturing, or Supply Chain preferred. •Strong business orientation with the ability to explain technical solutions in terms of business outcomes and ROI. •Familiarity with automation platforms, low-code/no-code solutions, and RPA & AI Platforms •Knowledge of data governance, compliance standards, and enterprise IT infrastructure. This is a pivotal role in ensuring our clients succeed in their AI-driven automation journey. If you're a technically skilled, business-savvy consultant with a passion for innovation and enterprise transformation, wed love to connect.
Posted 1 week ago
10.0 - 20.0 years
15 - 27 Lacs
Pune
Work from Office
Hiring for top MNC/BPM Exp - 10+ Years MUST Driven Transformation & Implementation projects with any two PTP/OTC/R2R RFI/RFP Sal - upto 27 LPA (including 15% variable) Grad MUST Share your resume on shikha@imaginators.co or whatsapp on 9599868088
Posted 1 week ago
0.0 - 2.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Job Title: Presales Intern Department: Sales / Solution Engineering Reports To: Presales Manager / Solution Architect Lead LocationHyderabad Role Summary We are looking for a dynamic and detail-oriented Presales Intern to support our technical sales and solutioning efforts. This internship offers a unique opportunity to learn the fundamentals of solution consulting, client engagement, and proposal development while working closely with cross-functional teams. You will assist in preparing proposals, demos, presentations, and contribute to the presales lifecycle from requirement gathering to documentation. Key Responsibilities Assist the presales team in understanding client needs and preparing tailored technical solutions. Develop and modify presentations, technical proposals, and presales documents. Support product demos and Proof of Concept (POC) engagements. Collaborate with internal stakeholders (technical, product, marketing) to gather inputs for solutions. Maintain documentation related to client requirements, RFP/RFI responses, and feedback. Conduct research on industry trends, prospective clients, and competitor offerings. Participate in client meetings and discussions under the guidance of senior team members. Update CRM systems and maintain sales documentation and knowledge repositories. Required Qualifications & Skills Currently pursuing or recently completed a degree in Engineering, Information Technology, Business, or a related field. Strong verbal and written communication skills. Basic knowledge of SaaS products and software solutions. Proficiency in Microsoft Office, especially PowerPoint and Excel. Analytical mindset with a problem-solving attitude. Ability to work independently and within a team environment. High enthusiasm to learn and grow in presales and client-facing roles. Soft Skills Strong communication and presentation skills Curiosity and a willingness to learn Organizational ability and attention to detail Time management and multitasking Collaborative mindset with proactive behavior Preferred Qualifications Exposure to CRM tools like Salesforce, HubSpot, or Zoho. Experience with design/visual tools such as Figma, Canva, or Lucidchart. Familiarity with APIs, software architecture, and cloud platforms (AWS, Azure, GCP). Key Relationships Internal: Sales team, Solution Architects, Product Managers, Marketing External: Clients and Prospective Customers (with supervision) Role Dimensions Support presales activities across various domains and service lines. Contribute to the improvement of proposal quality and customer engagement processes. Gain exposure to end-to-end presales lifecycle and client solutioning strategies. Success Measures (KPIs) Quality and timeliness of presentations and proposal documents Effective collaboration with internal stakeholders Accuracy of documentation and client input tracking Positive feedback from team members and mentors Demonstrated learning and growth throughout the internship Competency Framework Alignment Communication: Clear articulation in writing and presentations Customer Focus: Supporting tailored client solutions Teamwork & Collaboration: Contributing to group goals Learning Agility: Quick adaptation and learning of new concepts Problem Solving: Applying analytical thinking to support technical sales
Posted 2 weeks ago
4.0 - 8.0 years
5 - 12 Lacs
Kolkata
Work from Office
Job Summary: We are looking for a dynamic Business Analyst & Solution Consultant to bridge the gap between clients, sales, and technical teams. This role involves participating in client discussions with the sales team, understanding business requirements, translating them into functional and technical specifications, and preparing detailed documentation including DFDs, SoWs, and solution proposals. A strong grasp of software architecture, product design, and client communication is essential. Key Responsibilities: - Client Engagement: - Join client meetings alongside the sales team to gather and clarify business requirements. - Ask the right questions to uncover real business needs, constraints, and goals. - Requirement Analysis & Documentation: - Analyze business processes and workflows to identify improvement opportunities. - Create Data Flow Diagrams (DFDs), wireframes, workflow charts, and process maps. - Document Business Requirements Documents (BRDs) and Functional Requirement Specifications (FRS). - Solution Design & Proposal Writing: - Translate business requirements into technical architecture and propose optimal solutions. - Draft Statements of Work (SoW) and proposals for client review and internal implementation. - Collaborate with development teams to validate technical feasibility. - Pre-Sales Support: - Act as a key consultant during the proposal phase and product demonstrations. - Work with the sales and project teams to create estimates, timelines, and project roadmaps. - Collaboration & Review: - Ensure smooth communication between client and internal tech teams. - Continuously refine documentation based on client feedback and development constraints. - Assist in defining success criteria and solution acceptance standards. Required Skills & Qualifications: - 4-8 years of experience as a Business Analyst, Solution Consultant, or Solution Architect. - Strong experience in requirements gathering, solution designing, and technical documentation. - Proficiency in tools like: - Diagramming: Lucidchart, Draw.io, Visio - Documentation: Google Docs, MS Word, Confluence - Understanding of software development concepts, APIs, cloud hosting, and web technologies. - Exceptional communication skills-both verbal and written. - Ability to work independently and in cross-functional teams. - Strong analytical and problem-solving skills. Preferred Qualifications: - Previous experience in pre-sales or client-facing consulting roles. - Knowledge of Agile/Scrum methodologies. - Background in SaaS, eCommerce, or custom software solutions. - Basic technical know-how (e.g., understanding how REST APIs or databases work).
Posted 2 weeks ago
4.0 - 8.0 years
5 - 12 Lacs
Kolkata
Work from Office
Job Summary: We are looking for a dynamic Business Analyst & Solution Consultant to bridge the gap between clients, sales, and technical teams. This role involves participating in client discussions with the sales team, understanding business requirements, translating them into functional and technical specifications, and preparing detailed documentation including DFDs, SoWs, and solution proposals. A strong grasp of software architecture, product design, and client communication is essential. Key Responsibilities: - Client Engagement: - Join client meetings alongside the sales team to gather and clarify business requirements. - Ask the right questions to uncover real business needs, constraints, and goals. - Requirement Analysis & Documentation: - Analyze business processes and workflows to identify improvement opportunities. - Create Data Flow Diagrams (DFDs), wireframes, workflow charts, and process maps. - Document Business Requirements Documents (BRDs) and Functional Requirement Specifications (FRS). - Solution Design & Proposal Writing: - Translate business requirements into technical architecture and propose optimal solutions. - Draft Statements of Work (SoW) and proposals for client review and internal implementation. - Collaborate with development teams to validate technical feasibility. - Pre-Sales Support: - Act as a key consultant during the proposal phase and product demonstrations. - Work with the sales and project teams to create estimates, timelines, and project roadmaps. - Collaboration & Review: - Ensure smooth communication between client and internal tech teams. - Continuously refine documentation based on client feedback and development constraints. - Assist in defining success criteria and solution acceptance standards. Required Skills & Qualifications: - 4-8 years of experience as a Business Analyst, Solution Consultant, or Solution Architect. - Strong experience in requirements gathering, solution designing, and technical documentation. - Proficiency in tools like: - Diagramming: Lucidchart, Draw.io, Visio - Documentation: Google Docs, MS Word, Confluence - Understanding of software development concepts, APIs, cloud hosting, and web technologies. - Exceptional communication skills-both verbal and written. - Ability to work independently and in cross-functional teams. - Strong analytical and problem-solving skills. Preferred Qualifications: - Previous experience in pre-sales or client-facing consulting roles. - Knowledge of Agile/Scrum methodologies. - Background in SaaS, eCommerce, or custom software solutions. - Basic technical know-how (e.g., understanding how REST APIs or databases work).
Posted 2 weeks ago
3.0 - 7.0 years
8 - 18 Lacs
Hyderabad, Chennai
Work from Office
Cloud Presales Manager Location: Hyderabad and Chennai Experience: 3+ Years Cloud Platforms: AWS | Azure | GCP Employment Type: Full-Time Are you passionate about cloud technologies and customer success? We're looking for a Cloud Presales Engineer / Manager to join our dynamic team! This role is ideal for a cloud-savvy professional who can bridge the gap between business needs and technical solutions across AWS, Microsoft Azure, and Google Cloud Platform (GCP). What You'll Do: Solution Design & Architecture Translate customer requirements into scalable, secure, and cost-effective multi-cloud architectures. Design and present tailored cloud solutions using AWS, Azure, and GCP services. Create detailed technical proposals and architecture diagrams to address specific business needs. Technical Expertise & Consultation Be the subject matter expert for core cloud services: AWS (EC2, S3, Lambda, RDS, VPC, IAM, CloudFormation) Azure (VMs, Blob Storage, Azure Functions, SQL Database, Virtual Networks, ARM templates) GCP (Compute Engine, Cloud Storage, Cloud Functions, Cloud SQL, VPC, IAM, Deployment Manager) Support the sales cycle with demos, PoCs, and architecture reviews. Advise clients on cloud adoption strategies, security, compliance, and cost optimization. Customer Engagement Build trusted relationships with key stakeholders. Lead workshops, webinars, and training sessions to showcase cloud capabilities. Gather client feedback to refine solutions and inform product strategies. Sales Support Collaborate with sales teams to shape go-to-market strategies. Deliver compelling technical presentations and solution walkthroughs. Contribute to RFPs/RFIs, technical documentation, and value propositions. Continuous Learning & Development Stay updated on the latest in AWS, Azure, GCP, and emerging cloud trends. Maintain and pursue certifications to validate your technical expertise. Share best practices internally to strengthen our cloud capabilities. What Were Looking For: Bachelor’s degree in Computer Science, IT, Engineering, or related field. 3+ years of experience in presales, cloud consulting, or solution architecture roles. Proven hands-on experience with at least two major cloud platforms (AWS, Azure, GCP). Certifications (preferred): AWS Certified Solutions Architect / DevOps Engineer Microsoft Certified: Azure Solutions Architect Expert Google Cloud Professional Cloud Architect Strong grasp of IaaS, PaaS, SaaS, and multi-cloud/hybrid strategies. Excellent communication, interpersonal, and presentation skills. Self-driven, with the ability to work independently and in team settings.
Posted 2 weeks ago
1.0 - 5.0 years
5 - 8 Lacs
Mumbai
Work from Office
D-Link is looking to hire technically skilled & customer / SI partner focused Sr Network Pre-Sales Technical Engineer / Solution consultant at Mumbai Location, to support our sales team in designing & presenting cutting-edge network solutions. Required Candidate profile Sr Engineer - Solution Consulting
Posted 2 weeks ago
3.0 - 7.0 years
20 - 25 Lacs
Gurugram
Work from Office
About us Bain & Company is a global management consulting that helps the worlds most ambitious change makers define the future Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry, In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies BCN is an integral and largest unit of (ECD) Expert Client Delivery ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property The BCN comprises of Consulting Services, Knowledge Services and Shared Services, Who you will work with Sustainability (which covers environmental, social, and economic justice issues) is an increasingly important topic for our clients In the Sustainability Practice, we help our clients make critical decisions that impact the core of their business strategy, related to sustainability strategy, the environmental and social impact of operations, stakeholder engagement, and sustainability-related growth and cost opportunities We work to ensure that sustainability efforts are anchored in business fundamentals and demonstrate a clear return on investment and that those efforts are then firmly embedded within our clients' strategy and operations, Read more about our Sustainability consulting services to learn more about our work, The Practice Consultant is a critical member of the Sustainability Practice They will have the opportunity to support efforts across a number of the practices solution-specific and/or strategic priority projects and day-to-day operations, with a particular focus on the Food Systems Transition This role requires close collaboration of Bains Sustainability Partners and other experts across Bain globally, Bain has been at the forefront of the food systems transformation We work with private, public, and social sector actors across the value chain to develop pragmatic solutions for sustainable, inclusive, healthy, and resilient food systems This role is a unique opportunity to help shape the future of food systems with our corporate clients and our long-standing partners such as the World Economic Forum, The Nature Conservancy, and The Global Dairy Platform, Responsibilities may include developing solution IP, supporting selling and pitches, designing and creating key practice content and presentations, developing data-driven strategies and innovation solutions, and deploying cutting-edge techniques and tools that help clients accelerate their growth and reach full potential The Practice Consultant effectively progresses deliverables, prioritizes effectively, and streamlines and improves ways of working, in collaboration with the Food Systems Transition Practice Senior Manager The scope of work is flexible, but will likely fall into the following main categories, What youll do Solution design, development, deployment, and delivery Support the Practice Senior Manager to develop Food Systems Transition IP, including global reports, research briefs, market overviews and solution/topic specific materials tailored to specific sectors/industries Own individual pieces of IP, create hypothesis, identify information sources, translate data into insights, and execute analyses; present your findings and recommendations to the team Provide direct solution support on select opportunities Support case teams with best-of examples, approaches, templates, and nuanced support to rapid response requests, building on Knowledge Management team and linking to solution/product experts; coordinate on specific interlock elements Build elements of training materials for affiliates on latest solution IP and interlock customized IP Develop and scale sustainability-focused AI and digital solutions, identifying opportunities to integrate automation, advanced analytics, and emerging technologies to drive business impact Identify issues, create hypotheses, and execute analysis; translate data into meaningful insights; present recommendations to key decision-makers Solution full potential Independently drive the creation of a competitive factbase to support the solution full potential plan and backlog; conduct solution gap identification and differentiation analysis; research & assess ecosystem offerings and potential partners/vendors/acquisitions Run analysis and support business case development for solution investments Support with plan for commercializing IP, including timing, channels, etc Support development of specific elements of 80% proposals, sales plays, and other commercial collateral Practice strategy, planning, and reporting Support management of Food Systems Transition partnerships; both for the delivery of commercial projects, as well as our Social Impact partnerships Support planning and management of our Social Impact projects in the Food Systems Transition Support data collection, maintenance, and analysis on experts and commercial collateral Support interlock discussions between different transition areas and industries relevant to Food Systems Transition Proactively coordinate debriefs with pitch teams, leveraging direct contact with teams, identifying solutions gaps Codify best practices Run analysis to aid discrete elements of Practice plans; ensure data integrity and drill down to resolve discrepancies Bring together disparate data sources; highlight issues and spot trends to inform decision-making Contribute to additional projects and perform select ad hoc analytics Practice communications and teaming Work effectively cross-practice and cross-functionally; proactively share and solicit information across practice, focusing on the key implications About you Education Required: Bachelor of Arts or equivalent undergraduate degree with strong academic credentials MBA is a plus Experience Current or former top-tier management consultant or equivalent experience Demonstrated problem solving and organizational skills, and a proven self-starter (comfortable with what could be a remote supervisor and team) Knowledge of, and experience with, leading business and analytics tools Ability to structure and lead complex business research and analysis in fast-paced environment, as well as the skills to drive to pragmatic business insights Experience in digital strategy, AI-driven innovation, or sustainability tech solutions within a consulting, product, or corporate strategy function; knowledge of, and experience with, leading business, analytics, AI/digital tools Experience and proficiency in creating high quality presentations and executive-level communications Knowledge, Skills, and Abilities Passion for business issues; intellectual curiosity and thirst for learning, particularly in practice area topics Consistent track record of delivering results, including ability to execute more than one project at once Excellent written and verbal communication skills, with the ability to translate complex ideas into clear, executive-friendly narratives (including in PowerPoint) Strong analytical abilities; comfort with Microsoft Excel functionalities and working with data analysis tools (e-g Tableau) Expertise leveraging digital tools and AI Passion for sustainability and deploying cutting-edge sustainability techniques and tools that help clients accelerate their growth and reach full potential Maturity to manage highly confidential information Able to work independently and prioritize in a dynamic and fast-paced environment (comfortable with a remote supervisor and team) Attentive to detail, organized and possess solid workplanning skills Excellent customer service attitude A strong team player, acts in an at-cause manner Willingness to be flexible to meet the needs of the practice and its case teams Knowledge of Bains operating model, processes, and business functions (internal candidates only) Fluency in English What makes us a great place to work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility We are currently ranked the #1 consulting firm on Glassdoors Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years We believe that diversity, inclusion and collaboration is key to building extraordinary teams We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents, Show more Show less
Posted 2 weeks ago
3.0 - 7.0 years
4 - 8 Lacs
Pune
Work from Office
Introduction A2G Technologies is looking to hire Engineer/ Sr. Engineer(Embedded) for our high tech Client in India (Ahmedabad ) Experience Level: 3- 7 years Job Description/Job Purpose You will be responsible for creating clear specifications, making the efficient design choices and to make it happen by also implementing, testing and integrating the design. Customer satisfaction is the number one driver for and thus for every software engineer. Experience Experienced in Android boot stage, init, recovery, Android systemui Experienced in Experienced in Android system services like Package Manager, ActivityManager, NetworkManager, Keystore etc Experience in Android OTA mechanism, A/B and non-A/B type Knowledge in Android SDK and basics of activity life cycle Experience in Linux utilities for debugging and log exploration Experience in C, Java, bash and git from command line Ability to work without IDE for AOSP source code. Good to have security standards for SSL, JWT Experience in HAL and CTS/VTS bug fixes. Immediate joiners will be preferred. Candidates with one month notice period can apply
Posted 2 weeks ago
4.0 - 8.0 years
12 - 16 Lacs
Hyderabad
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a skilled and detail-oriented Endpoint Patching Administrator to join our IT team. The successful candidate will be responsible for managing and maintaining the endpoint patching process using Tanium. This role is critical in ensuring that all endpoints within the organization are up-to-date with the latest security patches and software updates to protect against vulnerabilities. This role may require occasional after-hours work or on-call duties in response to critical vulnerabilities or emergencies. The position can be based either onsite or remote depending on company policies. Primary Responsibilities Patching ManagementUtilize Tanium to deploy, manage, and monitor patches across all endpoints including desktops, laptops, servers, and other networked devices Assessment & ReportingRegularly assess the patch status of endpoints and generate detailed reports on patch compliance, vulnerabilities, and remediation progress Incident ResponseAct as a primary point of contact for patch-related incidents and vulnerabilities. Investigate issues arising from patch deployments and work towards their resolution promptly Configuration ManagementCreate, maintain, and update endpoint configuration baselines in line with organizational security policies Automation & ScriptingDevelop scripts to automate repetitive tasks related to patch management and endpoint maintenance CollaborationWork closely with IT security teams, system administrators, and other stakeholders to ensure coordinated efforts in maintaining secure systems DocumentationMaintain comprehensive documentation of all patching activities, configurations, procedures, and changes applied to endpoints ComplianceEnsure compliance with industry standards and regulatory requirements regarding system security updates Training & SupportProvide training sessions for team members on Tanium functionalities related to endpoint management. Offer support for troubleshooting issues related to endpoint patches Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Undergraduate degree or equivalent experience 6+ years in Tanium and 2+ years of experience in SCCM Experience with other endpoint management tools besides Tanium like SCCM or BigFix Knowledge of ITIL practices Solid understanding of operating systems (Windows/Linux/Mac) internals including system registry settings, file systems, processes/services management Familiarity with cybersecurity principles and practices including vulnerability management and threat mitigation strategies Proficiency in scripting languages such as PowerShell or Python for automation purposes Proven excellent problem-solving skills with the ability to troubleshoot complex technical issues effectively Proven solid communication skills both written and verbal; capable of explaining technical concepts clearly to non-technical stakeholders Preferred Qualification Proven experience working with Tanium for endpoint management At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Posted 3 weeks ago
1.0 - 5.0 years
10 - 14 Lacs
Noida
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Work with little or no supervision to provide incident resolution for a tier 0 Managed File Transfer(MFT) environment Accurately document customer issues, their resolution and provide workarounds as applicable Interface with other teams within the department to ensure escalations are handled Provide on call support on a rotating basis Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor's degree and/or 3+ years of Managed File Transfer (MFT) experience 3+ years of experience in a MFT environment 3+ years of experience working in a trouble shooting role 3+ years of experience with network connectivity and communication protocols (FTP, SFTP and HTTPS) 3+ years of proficiency with Linux and Windows platforms Solid knowledge of IT Network and Security protocols Create knowledge base articles (FAQ/Solutions) that provide technical value to users Understand IT operational policies and security requirements Understanding of networks, scheduling systems and monitoring tools Preferred Qualification 3+ years of experience with a ticketing system, ServiceNow At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Posted 3 weeks ago
5.0 - 7.0 years
9 - 13 Lacs
Hyderabad, Bengaluru
Work from Office
Job Mode - Onsite/Work from Office | Monday to Friday | Shift 1 (Morning) Job Summary: - The Pre-Sales Manager /Solution Consultant will play a critical role in the sales process by providing deep technical and business expertise to help our sales team win new business. - This role involves understanding customer needs, creating tailored solutions, and effectively demonstrating product capabilities to prospective clients. Key Responsibilities: Technical Expertise: - Develop in-depth knowledge of our products and solutions. - Stay current with industry trends and advancements in technology. Customer Engagement: - Collaborate with the sales team to understand customer requirements and objectives. - Conduct needs assessments and gather detailed customer requirements. - Provide consultative technical and business expertise to prospects and customers. Solution Development: - Design and propose tailored solutions that meet customer needs and align with their business goals. - Create and deliver compelling product demonstrations and presentations. - Develop proof-of-concept projects and customized demos. Sales Support: - Assist the sales team in responding to RFPs, RFIs, and technical inquiries. - Create technical documentation, proposals, and presentations. - Act as a technical advisor and advocate for customers during the sales process. Collaboration and Communication: - Work closely with product management, engineering, and support teams to ensure customer requirements are addressed. - Provide feedback to product development teams on customer needs and product enhancements. - Communicate effectively with both technical and non-technical stakeholders. Post-Sales Transition: - Assist in the transition of new customers to the implementation and support teams. - Ensure a smooth handover and maintain customer satisfaction during the on-boarding process. Qualifications: Experience: - 5+ years of experience in a pre-sales, solution consulting, or similar customer-facing technical role. - Proven track record of success in a pre-sales or technical sales support role. Technical Skills: - Strong understanding of software solutions, cloud technologies, and enterprise IT environments. - Proficiency in creating and delivering technical presentations and product demonstrations. - Familiarity with relevant industry standards and technologies (SaaS, PaaS, IaaS). Soft Skills: - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a consultative approach. - Ability to work independently and as part of a team.
Posted 3 weeks ago
1.0 - 4.0 years
8 - 13 Lacs
Gurugram
Work from Office
As Solution Consultant, you will play a pivotal role in shaping the overall solution strategy and architecture. In collaboration with different teams, engage with customers to understand their unique demands and drive innovative, value-driven solutions. Help craft compelling business cases that set Nokia apart in the telecommunications market. With a focus on customer success, build lasting relationships with technical decision-makers, ensuring that the solutions not only meet but exceed business needs. You have: 15+ years of experience in telecommunications with a focus on CNS (Core & Application) domains. Proven track record in designing and delivering complex, multi-domain solutions for telco and enterprise customers. Strong domain knowledge in OSS, Mobile Voice/Data Core, AIOps, Security, and autonomous operations. Outstanding stakeholder engagement and consultative selling skills. Strong pre-sales background with end-to-end architecture experience. It would be nice if you also had: Previous experience with XaaS business models. Understanding of Machine Learning / AI platforms. Familiarity with telco infrastructure, including assurance, service quality, inventory, and fulfillment solutions. Proficiency in cloud-native architectures and automation frameworks. Collaborate with the domain pre-sales, sales, commercial, and delivery teams Generate a robust pipeline that supports achievement of assigned quota(s) Understand customer business pain points and their established KPIs to meet their business objectives Identify and qualify new business opportunities Position and emphasize Nokia CNS value, demonstrating business benefits and ROI effectively Work with alliance partners to extend our sales efforts in the accounts Partner with account managers and Customer Business Team head to develop the opportunity
Posted 3 weeks ago
2.0 - 6.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Service Lines and Growth Platforms/Clients/Partner ecosystems - Liaise with the Opportunity Owner, Client and sales pursuit team to gather solution requirements, client expectations and contribute towards defining value proposition. Build innovative and orchestrated solutions. Work closely and advice opportunity owners/clients in leading the development of the overall solution. Lead key decisions – solution architecture, top down / grounds up solution decisions, solution integration and debottlenecking solution workflows. Lead the team through personal eminence in building optimized, winnable and deliverable solutions – industry/domain/technology. Lead and complete solution handover to Delivery and Participate in Phase Gate Reviews and document progress feedback. Build and lead core solution team for the pursuit - engage early for visibility of deal – single point of contact for solutioning complex/large opportunities. Ability to guide the Opportunity Owner on competitive and Market analysis and build a customized differentiated Innovative solution Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise High performing IBM Certified Senior Solution Consultant for Medium deals (= 10 M USD deal TCV) Expert in negotiating and building winning solutions using assets and offerings Lead complex solution designs / architecture Proven track record of building deep technical relationships with senior executives and helping to build, sell and deliver innovative integrated and technical solutions Create a clear view on how solution components interweave into customers industry and transformation objectives Technical leadership - design and delivery of enterprise scale solutions that deliver high levels of performance, security, scalability, maintainability and reliability Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage.
Posted 3 weeks ago
10.0 - 15.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Are you a strategic leader with a passion for driving impactful solution delivery and building high-performing teams? We re looking for a Manager, Customer Implementation to join our Professional Services team. In this pivotal role, you ll lead and mentor a team of Solution Consultants, ensuring consistent and successful service delivery across engagements. You ll partner closely with cross-functional teams, align consulting efforts with product capabilities, and champion best practices that elevate our customer experience. If you thrive in a fast-paced SaaS environment and are excited about shaping the future of solution consulting, we want to hear from you. What you ll be doing: Ensure consistent, efficient, and excellent solution delivery by empowering Solution Consultants in your practice area with product and industry knowledge, skills, and measures. Develop, refine, and maintain a delivery framework, methodology content, and best practice tools and templates for your practice area. Drive the reliability of consulting efforts and delivery across regions for successful ongoing Services engagements. Serve as the primary contact with the Product team to drive alignment and provide bi-directional input and feedback on product and platform capabilities within your practice area. Lead a team of Solution Consultants, providing guidance to enhance their thought leadership capabilities across all Solution Consulting resources. Collaborate with the Practice Director to ensure high utilization across the Practice team, effectively balancing project staffing needs to achieve revenue goals and margin targets. Develop training and certification programs for new Solution Consultants in your practice area. Participate in calls with prospects and existing customers to discuss services opportunities. Actively manage staffing requests on an ongoing basis to ensure projects get staffed with the right resources in a timely manner. What you bring to the team: Minimum of 10 years of professional experience in the IT industry , with at least 5 years of specialized experience in Technology Consulting, Sales Enablement, or Financial Services, demonstrating a broad scope of understanding and exposure across sectors Understanding of enterprise SaaS business and implementation models and process Passionate problem solver with the ability to balance both quantitative and qualitative elements to devise an overall solution Ability to understand a client s business case for purchasing a software platform, consult on solution approach and oversee implementation and delivery of work product Critical thinking, analysis, troubleshooting, and problem solving expertise Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers and stakeholders at all levels Advanced proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word and PowerPoint Knowledge of data systems and structures Experience with all aspects of the Seismic platform Proficiency with Salesforce.com, and a solid understanding of Salesforce Object structure a plus Bachelor s Degree required, with a preference for technical, engineering and CS backgrounds What we have for you: At Seismic, we re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page .
Posted 3 weeks ago
2.0 - 5.0 years
8 - 12 Lacs
Hyderabad
Work from Office
About The Role Customer Solutions Consultant LocationHyderabad, India - In-OfficeWork Hours - 2:00 PM to 11:00 PM IST Role SummaryWe are looking for a dynamic and customer-focused Customer Solutions Consultant to join our team. In this role, you will be the primary Subject Matter Expert (SME) for clients, serving as the key liaison between our customers and internal teams. You will oversee customer implementations, design tailored solutions based on business requirements, and ensure that customers achieve their desired outcomes and ROI.This role requires a proactive, empathetic, and analytical professional who thrives in a challenging environment, excels in communication, and demonstrates a strong ability to handle customer needs effectively.Responsibilities :Customer Engagement and Support : - Act as the primary SME and trusted advisor for customers throughout their journey with the client- Develop strong, empathetic relationships with customers, ensuring a deep understanding of their business needs, goals, and pain points.- Manage day-to-day customer interactions, addressing queries, resolving challenges, and ensuring a positive experience.Customer Implementations and Solution Design- Lead and manage end-to-end customer implementations, ensuring timely and successful deployments.- Gather, analyze, and document business requirements from customers to design customized, customer-centric solutions.- Develop tailored solutions leveraging platform capabilities, focusing on feasibility, scalability, and alignment with customer goals.- Collaborate with internal teams (e.g., Product, Engineering) to resolve technical challenges and deliver on customer expectations. ROI and Customer Success Metrics :- Define, track, and ensure that customers achieve measurable ROI from solutions.- Regularly track and manage Customer Health Scores, identifying risks and developing mitigation strategies to improve customer satisfaction and retention.- Monitor and report on key performance indicators (KPIs) to measure solution effectiveness and client success.- Partner with Account Management to facilitate renewal discussions and upsell opportunities by showcasing value delivered.Problem-Solving and Crisis Management- Act as the first line of support for escalated issues, handling complex customer challenges with professionalism and efficiency.- Proactively identify potential risks to customer satisfaction and address them promptly.- Thrive in high-pressure situations, maintaining composure while working collaboratively with internal teams and customers to resolve critical issues.Interpersonal and Communication Excellence- Deliver compelling presentations to stakeholders, showcasing solutions, implementation plans, and ROI metrics.- Write clear and concise documentation, including solution designs, implementation plans, and customer-facing reports.- Communicate technical and business concepts effectively to non-technical audiences, ensuring clarity and alignment.Collaboration and Teamwork- Partner with internal teams, including Customer Success, Product, and Engineering, to provide feedback on customer needs and feature requests.- Contribute to the continuous improvement of implementation processes, playbooks, and best practices.- Actively participate in team discussions and knowledge-sharing sessions to enhance the collective expertise.Required Skills and - ualificationsTechnical Skills- Strong understanding of SaaS products and digital adoption platforms.- Ability to design and document tailored solutions, including workflows, integrations, and configurations.- Proficiency in analyzing and interpreting customer data to measure ROI and health metrics.- Experience with customer success platforms, CRM tools, or project management tools is a plus.Soft Skills- Impeccable interpersonal skillsEmpathetic and customer-oriented with a knack for building strong relationships.- Exceptional communication skillsSuperior verbal and written English proficiency, with the ability to deliver impactful presentations.- Problem-solving mindsetAnalytical thinker capable of identifying root causes and proposing effective solutions.- Resilience under pressureThrives in challenging environments, handling crises with professionalism and composure.- Ownership and accountabilityTakes initiative, demonstrates responsibility, and follows through on commitments.Other qualifications :- Bachelor's or Master's degree in Business, Information Systems, or a related field (or equivalent work experience).- 2-5 years of experience in customer success, solutions consulting, or a similar customer-facing role within a SaaS company.- Proven experience in handling client implementations, designing solutions, and managing customer relationships.- Strong organizational and project management skills, with the ability to prioritize multiple tasks effectively.Preferred Skills (Nice to Have)- Knowledge of JavaScript, HTML, CSS, or other relevant technical skills.- Experience in digital adoption platforms or enterprise software.- Familiarity with customer health scoring models and account management processes.- Certification in customer success or related fields (e.g., Certified Customer Success Manager) is a plus.Why Join Us- Be part of a dynamic, growth-oriented team committed to revolutionizing digital adoption.- Work closely with industry-leading clients to help them achieve their business goals.- Develop your skills in a challenging yet rewarding environment, with opportunities for professional growth and advancement.- Collaborate with a passionate, supportive team that values your contributions.
Posted 3 weeks ago
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