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6.0 - 10.0 years
0 Lacs
maharashtra
On-site
As a Salesforce Functional (Senior Business Analyst) at Birlasoft, you will bring your 6-8 years of experience (minimum 4 years relevant in Salesforce) to the table. Your role will be pivotal in driving business success by leveraging your good understanding of Salesforce Sales and Service Cloud. Additionally, your expertise in the Automotive or Manufacturing domain will play a crucial role in enhancing our operations. Your responsibilities will include having a solid grasp of Dealer management and Order management related processes. You will also be expected to possess a deep understanding of Salesforce, including basic Salesforce Admin knowledge and its capabilities. Your experience in requirement analysis, fit-gap analysis, and functional design documentation will be instrumental in shaping our processes for efficiency and innovation. Moreover, you will be involved in testing functionalities as per requirements and conducting User Acceptance Testing (UAT) with business users. Your ability to lead or conduct requirements management activities will ensure that changes are well-understood and approved by the appropriate stakeholders. Similarly, your role in solution assessment and validation will guarantee that functional and technical specifications align with the identified business needs. To excel in this role, you must have excellent communication skills and a comprehensive understanding of Sales and Service management processes. Your contribution will be key in driving our commitment to Diversity, Equity, and Inclusion (DEI) initiatives, as well as Corporate Sustainable Responsibility (CSR) activities. Join us at Birlasoft as we shape a future where technology seamlessly aligns with purpose and innovation.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The Business Analytics Analyst role is ideal for a developing professional who applies specialized knowledge to monitor, assess, analyze, and evaluate processes and data. In this role, you will be responsible for identifying policy gaps, formulating policies, interpreting data, and making recommendations. Your tasks will include researching and interpreting factual information, identifying inconsistencies, defining business issues, and formulating recommendations on policies, procedures, or practices. It is essential to integrate established disciplinary knowledge within your specialty area with a basic understanding of related industry practices. You will have a good understanding of how the team interacts with others to achieve the objectives of the area, with a limited but direct impact on the business through the quality of the tasks/services provided. The impact of your role will be restricted to your own team. Your responsibilities will include gathering operational data from various cross-functional stakeholders to examine past business performance, identifying data patterns and trends, and providing insights to enhance business decision-making capability in areas such as business planning, process improvement, and solution assessment. You will also recommend actions for future developments, strategic business opportunities, and enhancements to operational policies. Additionally, you may be involved in exploratory data analysis, confirmatory data analysis, and qualitative analysis. It will be crucial for you to translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, as well as effectively communicate findings to business partners and senior leaders. Continuous improvement of processes and strategies by exploring and evaluating new data sources, tools, and capabilities will also be part of your role. Working closely with internal and external business partners to build, implement, track, and improve decision strategies will be essential. You should appropriately assess risk when making business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by ensuring compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency. The ideal candidate for this role should have 2-4 years of relevant experience, good communication skills (both verbal and written), and the ability to work effectively with cross-functional partners and team members. A Master's degree or equivalent experience is preferred. Please note that this job description provides a high-level overview of the work performed, and other job-related duties may be assigned as required.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
The Business Analytics Analyst role at our organization is a developing professional position where you will apply your specialty area knowledge to monitor, assess, analyze, and evaluate processes and data. Your responsibilities will include identifying policy gaps, formulating policies, interpreting data, making recommendations, and researching factual information. As a Business Analytics Analyst, you will play a critical role in identifying inconsistencies in data, defining business issues, and formulating recommendations on policies, procedures, or practices. You will integrate established disciplinary knowledge within your specialty area with a basic understanding of related industry practices. It is essential to have a good understanding of how your team interacts with others to accomplish the objectives of the area. Your work will have a limited but direct impact on the business through the quality of the tasks/services provided, and your impact will be restricted to your own team. Key Responsibilities: - Gather operational data from various cross-functional stakeholders to examine past business performance - Identify data patterns and trends, and provide insights to enhance business decision-making capability in business planning, process improvement, solution assessment, etc. - Have exposure to AI and Gen AI tools and techniques, with Agentic AI experience being a plus - Recommend actions for future developments, strategic business opportunities, and enhancements to operational policies - Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies - Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities - Work closely with internal and external business partners in building, implementing, tracking, and improving decision strategies - Appropriately assess risk when making business decisions, ensuring compliance with applicable laws, rules, and regulations Qualifications: - 3 to 6 years of relevant experience - Good communication skills (both verbal and written) with the ability to work effectively with cross-functional partners and team members Education: - Bachelors/University degree or equivalent experience Please note that this job description offers a high-level overview of the work performed, and other job-related duties may be assigned as required. If you are a person with a disability and require a reasonable accommodation to use our search tools or apply for a career opportunity, please review Accessibility at Citi. You can also view Citis EEO Policy Statement and the Know Your Rights poster for more information.,
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
The Business Analytics Sr Analyst is a seasoned professional role that requires in-depth disciplinary knowledge to contribute to the development of new techniques and processes within the area. You will integrate subject matter expertise and industry knowledge to understand how different areas collectively work together within the sub-function and align with the overall objectives of the function and business. Your role will involve evaluating moderately complex issues with significant potential impact, requiring the weighing of various alternatives and balancing conflicting situations using multiple sources of information. Strong analytical skills are essential to filter, prioritize, and validate complex material from various sources. Additionally, effective communication and diplomacy skills are crucial as you will regularly assume informal/formal leadership roles within teams and be involved in coaching and training new recruits. Your influence will have a significant impact on project size, geography, etc., through advice, counsel, and facilitating services to others in your area of specialization, directly affecting the work and performance of all teams in the area. Responsibilities: - Gather operational data from cross-functional stakeholders to analyze past business performance - Identify data patterns & trends to provide insights for enhancing business decision-making capability - Recommend actions for future developments, strategic opportunities, and operational policy enhancements - Conduct exploratory and confirmatory data analysis, as well as qualitative analysis - Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies - Continuously improve processes and strategies by exploring new data sources, tools, and capabilities - Collaborate with internal and external business partners to build, implement, track, and enhance decision strategies - Assess risks appropriately when making business decisions, ensuring compliance with laws, rules, and regulations, and safeguarding the firm's reputation and assets Qualifications: - 8-10 years of experience - Strong analytical and business strategy skills - Effective communication and presentation skills - Project and process management abilities - Proficiency in financial services analytics - Excellent written and verbal communication skills - Solid organizational skills with the capability to manage multiple projects simultaneously - Self-starter with the ability to work successfully in a team environment and drive results Education: - Bachelors/University degree or equivalent experience This job description offers a comprehensive overview of the responsibilities and qualifications required. Other job-related duties may be assigned as needed.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
The Business Analytics Int Analyst is a developing professional role. You will deal with most problems independently and have some latitude to solve complex problems. You will integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices. It is essential to have a good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/job family. Your role will involve applying analytical thinking and knowledge of data analysis tools and methodologies. Attention to detail is crucial when making judgments and recommendations based on the analysis of factual information. You will typically deal with variable issues with potentially broader business impact. Professional judgment is required when interpreting data and results. Communication skills are key, as you will need to break down information in a systematic and communicable manner. Developed communication and diplomacy skills are necessary to exchange potentially complex/sensitive information. Your role will have a moderate but direct impact through close contact with the business's core activities. The quality and timeliness of service provided by you will affect the effectiveness of your own team and other closely related teams. Responsibilities: - Gather operational data from various cross-functional stakeholders to examine past business performance. - Identify data patterns & trends, and provide insights to enhance business decision-making capability in business planning, process improvement, solution assessment, etc. - Recommend actions for future developments & strategic business opportunities, as well as enhancements to operational policies. - May be involved in exploratory data analysis, confirmatory data analysis, and/or qualitative analysis. - Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings. - Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities. - Work closely with internal and external business partners in building, implementing, tracking, and improving decision strategies. - Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency. Qualifications: - 4-7 years of relevant experience. - Advanced process management skills, organized, and detail-oriented. - Curious about learning and developing new skillsets. - Positive outlook with a can-do mindset. Education: - Masters/University degree or equivalent experience. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
The Business Analytics Int Analyst role is ideal for a developing professional who can independently handle various tasks with some flexibility to solve complex problems. By integrating specialized knowledge with industry standards, you will gain a solid understanding of the team's role in achieving sub function objectives. Your analytical thinking and expertise in data analysis tools will be crucial in making informed judgments and recommendations based on factual information. You will be dealing with variable issues that may have a broader business impact, requiring professional judgment when interpreting data and results. Effective communication skills are essential for exchanging complex information with internal and external stakeholders. Responsibilities: - Gather operational data from different cross-functional stakeholders to analyze past business performance. - Identify data patterns and trends to provide insights for enhancing business decision-making in areas such as business planning, process improvement, and solution assessment. - Recommend actions for future developments, strategic business opportunities, and operational policy enhancements. - Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies. - Continuously improve processes and strategies by exploring new data sources, tools, and capabilities. - Collaborate with business partners to build, implement, track, and improve decision strategies. - Assess risks when making business decisions, ensuring compliance with laws, rules, and regulations. Qualifications: - 4-7 years of relevant experience. - Advanced process management skills with strong organizational and detail-oriented capabilities. - Keen interest in learning and developing new skill sets. - Positive outlook with a can-do mindset. Education: - Masters/University degree or equivalent experience. This job description offers a comprehensive overview of the role's responsibilities and qualifications. Additional job-related duties may be assigned as necessary.,
Posted 1 month ago
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