1043 Solution Architecture Jobs - Page 13

Develop and extend internal cloud-based container platforms Ensure operable and secure cloud-based solution architecture for custom developed, open source and off the shelf applications Support cloud container deployments by providing and maintaining templates and internal customer consulting Evaluation of new cloud services and technologies in the context application deployments Working in interdisciplinary teams using agile methods as well as supporting internal product teams Taking on the technical responsibility of applications throughout the life cycle as part of an DevOps team Your Qualifications University degree in (Applied)Computer Science/Software Engineering, or akin qualification Deep and proven expertise with container technologies like Docker and Kubernetes Sound experience in managing and configuring cloud services in Azure especially AKS and security hardening Strong automation and infrastructure as code mindset backed by proven experience in using Terraform and CI/CD technologies like Jenkins or GitHub Actions Excellent customer service skills and ability to interact with colleagues across the organization influenced by different working cultures (primarily German) Ability to learn new technologies and skills (T-Shape philosophy) Experienced in agile environments (i.e. flat hierarchies in daily work), combined with profound agile mindset and corresponding experience in daily work Business fluent English (spoken and written) Your Contact Schaeffler Technology Solutions India Pvt. Ltd. Vineet Panvelkar For Keywords: Experienced; Engineer; Full-Time ; Unlimited ; Digitalization & Information Technology; Job Segment: Open Source, Cloud, Solution Architect, Computer Science, Software Engineer, Technology, Engineering

Senior Power BI Developer Job Summary We are seeking a highly experienced and self-driven Senior Power BI Developer with a strong background in Business Intelligence, UI/UX development, and end-to-end ownership of the SDLC. The ideal candidate will be responsible for understanding business requirements, architecting robust Power BI solutions, integrating with various data sources, and delivering high-quality dashboards and analytics products that drive business decisions. This role requires an expert who can work independently across the lifecycle from requirement gathering to deployment and user training. Certification in Power BI (e.g., Microsoft Certified: Data Analyst Associate). End-to-End Analytics Implementation : Own the full lifecycle of implementing analytics solutions. This includes understanding stakeholder needs, recommending optimal solutions, designing, developing, testing, deploying, and supporting innovative data-driven solutions. In-depth understanding of the Microsoft Power Platform suite and its relevant Power BI components; Power BI Desktop, Power BI Service, Power BI Mobile, Power BI Gateway, Power BI Report Server, MS Fabric. Key Responsibilities Business Intelligence Development Key complex Power BI development experience of 3+ years (not support/maintenance tasks, but complex end2end developments.) - Design and develop scalable and responsive Power BI dashboards and reports tailored to business needs. - Translate complex business requirements into efficient data models and visual storytelling using DAX, Power Query, and M language. - Create and maintain dataflows, composite models, and semantic layers. 2. UI/UX Design & Development - Develop custom visuals and embed Power BI components into web or mobile UIs. - Collaborate with UI/UX designers and frontend developers to integrate dashboards with Angular/React/.NET applications if needed. - Ensure visual consistency, responsive design, and intuitive user interaction across all reports and dashboards. 3. Full SDLC Ownership - Drive the complete software development lifecycle: - Requirement gathering with stakeholders - Solution architecture & technical design - ETL development (Power Query, SQL, Dataflows, Azure Data Factory etc.) - Data warehouse modeling - Implementation, testing, deployment & support - Implement DevOps pipelines for CI/CD of Power BI assets where required. - Document solution design, data dictionaries, and end-user manuals. 4. Data Integration and Governance - Connect Power BI to various sources: SQL Server, Azure Synapse, SharePoint, APIs, Excel, Databricks, and cloud sources (AWS, GCP, Azure). - Ensure data security using Row-Level Security (RLS) and adherence to governance and compliance policies. 5. Leadership and Collaboration - Collaborate cross-functionally with business, data engineering, QA, and infrastructure teams. - Present findings and dashboard walkthroughs to business leaders and executives. - Manage stakeholder expectations and deliver on time. Required Skills & Qualifications - 10 12 years of experience in BI development and UI application integration. - Minimum 6+ years of hands-on Power BI development including DAX, Power Query, and Report design. - Strong background in SQL and data modeling - Experience integrating Power BI with custom web applications using REST APIs, JavaScript/TypeScript, and frameworks like Angular/React. - Deep understanding of data visualization principles, usability, and UX design. - Proficiency in Agile/Scrum, SDLC, and DevOps practices. - Experience with Azure Services, Power Platform, and Power BI Service administration. - Excellent communication, stakeholder management, and documentation skills.

About the Role We are looking for a visionary and hands-on GenAI Capability Leader to build and scale our Generative AI practice within our analytics services organization. This role will lead the development of cutting-edge GenAI solutions, build high-performing teams, and drive adoption of AI-driven innovation across client engagements and internal capabilities. You will be responsible for defining the GenAI strategy, overseeing solution architecture, and delivering business impact through AI-powered analytics. Key Responsibilities Develop and execute the GenAI capability building strategy aligned with business goals and client needs. Lead and mentor a multidisciplinary team of data scientists, ML engineers, and prompt engineers focused on fine-tuning large language models (LLMs), building AI agents, and deploying GenAI solutions in production environments. Identify, prioritize, and size business opportunities where GenAI can add value, working closely with sales, consulting, and delivery teams. Architect scalable, secure, and cloud-native GenAI platforms and solutions leveraging technologies such as Transformers, LLMs, embeddings, and agentic flows. Collaborate with cross-functional teams including software engineers, data engineers, and domain experts to integrate GenAI models with existing analytics and business systems. Drive innovation by staying current on the latest GenAI research, tools, and frameworks (e.g., LangChain, OpenAI APIs, PyTorch, TensorFlow) and translate them into practical solutions. Establish governance frameworks and best practices for responsible and ethical AI use. Manage stakeholder relationships, including client interactions, to ensure expectations are met and capabilities are effectively communicated. Lead capability building initiatives such as training programs, workshops, and knowledge sharing to embed GenAI expertise across the organization. Oversee performance monitoring, model evaluation, and continuous improvement of GenAI solutions to ensure business relevance and technical excellence. Required Qualifications Bachelor s or Master s degree in Computer Science, Artificial Intelligence, Data Science, or related technical field. Advanced degrees or PhD preferred. 8+ years of professional experience in AI, data science, or analytics, with at least 2 years focused on Generative AI technologies such as LLMs and transformer models. Strong programming skills in Python and experience with AI/ML frameworks like TensorFlow, PyTorch, or similar. Proven experience in deploying GenAI solutions on cloud platforms (AWS, Azure, GCP) and integrating AI models with APIs and microservices architectures. Deep understanding of NLP, language modeling, prompt engineering, and AI agent development. Experience in building and leading high-performing teams and managing cross-functional collaborations. Excellent communication skills with the ability to translate complex AI concepts into business value for diverse stakeholders. Familiarity with data engineering, MLOps, and scalable AI pipelines is highly desirable. Knowledge of ethical AI practices and governance frameworks. Preferred Skills Experience working in analytics services or consulting environments. Exposure to big data technologies and statistical methodologies for large dataset analysis. Certifications in cloud platforms or AI/ML specializations. Prior experience building AI labs or capability centers from scratch. Familiarity with Snowflake or similar data warehousing solutions.

Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Sprinklr Platform Architect (TPA) serves as technical lead driving the design, deployment, and optimization of scalable Contact Center as a Service (CCaaS) solutions. TPA is engaged early in the project, working closely with the Engagement managers, solution consultants, implementation team and product team. From pre-sales scoping to solution delivery, TPA ensures that the solution architecture meets the customers goals and provides support and inputs for creating scope of work. Core responsibilities: 1. Solution design and implementation: Support the sales process by reviewing solution design. Evaluate implementation strategies and customize estimates for TPA-assigned accounts. Provide consultation to stake holders with appropriate design & solution approaches, managing technical implementation decisions, defining solutions, and identifying critical risks throughout the engagement lifecycle. Working with the solution consultants, and engagement managers to ensure solution designs meet customer needs. TPA initiates and owns the design and associated artifacts like LLD , Security compliance documentation etc to build an adequate operational foundation. 2. Enterprise architecture: Analyze business and technical requirements to create a comprehensive architecture, including low-level designs (LLDs) and an architectural blueprint for digital transformation. This framework will be essential and should be easy for consumption by the implementation team. Work closely with all stake holdersto map out solution builds. Align technical architecture with business goals and act as a trusted advisor to customers. 3. Implementation of Best Practices and Templates: Implementing best practices and configuration: Guarantee instance health by verifying configuration and workflow. Sprinklr best practices and improvement guidelines for different configurations. UAT and Sandbox protocol compliance: Maintain system health by enforcing UAT and sandbox protocols to ensure compliance with best practices throughout the configuration lifecycle. 4. Delivery Operating Model Governance: Go-Live supervision and support: Create a governance process that ensures successful implementation. End User Acceptance and continuous support while maintaining alignment with customer goals. Project delivery and handover: Work with strategy consultants to support project delivery for delivery and customer success teams. Engage during the design process to provide oversight and answer operational questions. 5. Thought leadership and customer advocacy: Thought leadership and sharing best practices: Provide thought leadership by sharing best practices, industry use cases, and learning from previous projects to improve customer experience. Account-Level Awareness & Strategic Initiatives: Remain informed of prominent Managed Services (MS) initiatives on assigned accounts to ensure alignment and continuity across customer engagements. Required Qualifications: Education: Bachelors degree in Computer Science information technology or related fields (will be specially considered) Experience: 8+ years in cloud solution architecture. Contact Center Solutions or digital transformation Technical Skills: Expertise in CCaaS platforms (Sprinklr, Avaya, Genesys), cloud architecture (AWS, Azure), and DevOps principles. Soft Skills: Strong Communication Advisory skills and project supervision. Certifications: AWS, Azure, or related cloud solution certification required. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

Job Title: Ecommerce SME Analyst Summary We are seeking an experienced and driven Ecommerce SME Analyst with 8+ years of expertise in digital analytics and ecommerce data. In this role, you will analyze clickstream and user behavior data to uncover actionable insights that enhance user experience, optimize conversion funnels, and inform strategic product decisions. You will work extensively with Adobe Analytics , Python , SQL , and BigQuery , and collaborate with cross-functional teams to drive data-informed growth across our ecommerce platform. Key Responsibilities Clickstream & Ecommerce Analysis Analyze ecommerce clickstream data using Adobe Analytics to understand user journeys, identify drop-off points, and recommend optimizations for improved engagement and conversion. User Behavior Insights Segment and analyze user behavior to uncover patterns, preferences, and opportunities for personalization and targeting. Data Extraction & Transformation Use SQL and Python to query, clean, and transform large datasets from BigQuery and other data sources. Visualization & Reporting Build dashboards and reports using visualization tools (e.g., Tableau, Looker, Power BI) to communicate insights clearly to stakeholders. Product Strategy Support Partner with product and analytics teams to translate data insights into actionable recommendations that shape the product roadmap. KPI Definition & Tracking Define and monitor key performance indicators (KPIs) to evaluate the impact of product features and site changes. A/B Testing Analysis Design and analyze A/B tests to assess the effectiveness of new features and user experience improvements. Cross-Functional Collaboration Work closely with product managers, marketers, and engineers to understand data needs and deliver timely, relevant insights. Data Quality Assurance Ensure data accuracy and integrity through validation checks and collaboration with data engineering teams. Continuous Learning Stay current with industry trends, tools, and best practices in ecommerce analytics and data science. Required Qualifications Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, or a related field. Minimum 2 years of experience in ecommerce analytics. Strong hands-on experience with Adobe Analytics for tracking and analyzing user behavior. Proficiency in SQL and Python (including libraries like Pandas, NumPy, Matplotlib, Seaborn). Experience working with Google BigQuery or similar cloud-based data warehouses. Familiarity with data visualization tools (e.g., Tableau, Looker, Power BI). Strong analytical and problem-solving skills. Excellent communication skills to present findings to technical and non-technical audiences. Ability to work independently and collaboratively in a fast-paced environment. Key Skills Adobe Analytics Python (Pandas, NumPy, Matplotlib, Seaborn) SQL Google BigQuery Ecommerce Analytics Clickstream & User Behavior Analysis Data Visualization & Reporting A/B Testing Product Strategy & KPI Tracking Communication & Collaboration Data Quality & Validation

The role of an I&F Decision Science Practitioner Associate Manager at Accenture requires a candidate with 10-14 years of experience and a qualification in Any Graduation. As a part of the Accenture team, you will be responsible for designing, implementing, and directing a solution architecture to address specific problems and requirements by applying technical, business process, and industry knowledge. Your responsibilities will include analyzing and solving moderately complex problems, creating new solutions by leveraging existing methods, and understanding the strategic direction set by senior management for team goals. You will interact primarily with your direct supervisor or team leads, as well as with peers and/or management levels at clients or within Accenture. The ability to work independently and make decisions that may impact the team or other teams is essential for this role. The ideal candidate must possess skills in Solution Architecture, Solutioning & Presales, Process transformation & Consulting, Automation Solutions, Generative AI, Data & AI Solution Architecture, Data & AI Strategy, Collaboration, interpersonal skills, ability to manage multiple stakeholders, corporate planning & strategic planning, results orientation, and the ability to perform under pressure. This role may involve managing medium-small sized teams and/or work efforts at a client or within Accenture, providing minimal guidance when determining methods and procedures for new assignments. Your contribution will be crucial in delivering on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Join Accenture, a global professional services company with leading capabilities in digital, cloud, and security, and be a part of a team that embraces the power of change to create value and shared success for clients, people, shareholders, partners, and communities. Visit www.accenture.com to explore more about us.,

As a consulting business, customer relationships are the heart of growing our business. We are ambassadors at the customer site both to create the right relationship and trust from the customers and to deliver high quality projects, services and advices. Our skills and capabilities are Consulting's most important asset. We are seeking aspirational candidates who are interested in a career in Consulting to join our niche Banking Domain and Practice. The position will support Territory Heads, Delivery Managers, Portfolio and Project Managers and teams of talented, professional business and technology consultants in the delivery of business focused solutions for our clients using Oracle applications, tools, and technology. Utilizing sound product skills and experience, the successful applicant will work on value consulting, solutioning, transforming, and addressing complex business requirements into sound and optimal solutions to achieve successful outcomes for our customers, partners, associates, and drive towards client and customer reference ability. Longer term you will grow, with the help of extensive training and experience of the team around you, into a seasoned employee and become a Subject Matter expert in Business domain and/or Solution Architecture with full accountability and responsibility of the delivered solution for your own projects, programs, territory, larger region, and organization. **Job Responsibilities** - Partnering with and acting as a trusted advisor to stakeholders in both Consulting Sales and Delivery to assist in defining and delivering high-quality enterprise capable solutions. - Working closely with stakeholders to develop practical roadmaps to move the enterprise towards the future state vision, while taking into account business, technical, and delivery constraints. - Analyzing stakeholder requirements, current state architecture, and gaps to create a future state architecture vision for one or more parts of the enterprise with a focus on reduced complexity, cost efficiencies, reuse, convergence, reduced risk, and/or improved business capabilities. - Participating in defining and operating the architecture governance process to ensure change initiatives align to the vision and roadmaps. - Working closely with Domain Architects across key initiatives and projects to apply architecture principles and standards, and develop reference architectures and design patterns. - Communicating the principles, standards, vision, and roadmaps to stakeholders and proactively addressing any questions/concerns identified. - Providing thought leadership on architectural or other topics, developing a forward-looking view of current and emerging technologies and their impact on the Enterprise Architecture. - Embedding Platform Thinking in everything. - Owning and enhancing workflows and processes, and delegates with clear accountabilities across the teams to meet objectives/outcomes. - Promoting an environment of learning and development. Understand and develop team members and others to achieve their professional growth. **Job Requirements** - Bachelor's Degree in Engineering, Computer Science, or equivalent; Master's degree in Business or Technology is an advantage. - Formal architecture certification (TOGAF or equivalent). - At least 15 years" experience in the IT industry, preferably in large, complex enterprises. - At least 7 years" experience in Enterprise Architecture in a large, complex, multi-location, multi-national environment. - Deep experience delivering mission-critical, enterprise-scale IT solutions in a heterogeneous technology environment. - Demonstrate deep domain expertise in Application Architecture in EAI, Microservices, and Cloud-native technologies. [Continued in the next message],

NTT DATA is seeking a Senior SAP FICO S4 Hana Consultant to join their team in Hyderabad and Bangalore, India. As an SAP S/4 HANA FICO Consultant, you will be responsible for implementing, configuring, and supporting SAP S/4HANA Finance solutions. Your role will involve understanding business requirements, designing solutions, performing configurations, testing, and providing user support. You will also play a crucial role in integrating FICO with other SAP modules and external systems. Your key responsibilities will include gathering and analyzing requirements from business users, translating them into functional specifications for SAP S/4HANA FICO, designing and configuring the module to meet business requirements, engaging with customers in executive meetings and solution workshops, and articulating the business value of SAP solutions through tailored presentations and demos. Additionally, you will be expected to identify and describe solution options, evaluate pros/cons, make recommendations regarding best solution strategies, create business requirements documents, process maps, high-level solution design diagrams, and scope of works for various business implementation scenarios and solution designs. To be successful in this role, you should have 10+ years of experience in SAP S/4 HANA FICO implementing, solution architecture, SAP consulting, and solution architecture experience. Excellent communication, presentation, and client relationship skills are essential, along with the ability to translate technical details into business language and value-driven solutions. Experience in industries like manufacturing or Life Sciences and a Bachelor's degree in Computer Science, Engineering, Business, or a related field are also required. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, they have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. NTT DATA is dedicated to investing in R&D to assist organizations and society in moving confidently and sustainably into the digital future. Visit NTT DATA at us.nttdata.com.,

The Senior Strategy Manager-Debt Management plays a pivotal role in overseeing the planning, execution, and successful delivery of projects within the Debt Management department. With a profound understanding of the Salesforce platform and project management methodologies, you will collaborate effectively with cross-functional teams to ensure project success. Your responsibilities will include defining project goals, creating schedules, managing resources, and ensuring timely delivery within budget constraints. Additionally, you will provide subject matter expertise on all aspects of the Salesforce platform and create solution architecture blueprints. Collaborating with business partners, solution providers, and technical stakeholders, you will conceptualize and build solutions, presenting approaches to senior management using presentation tools. Your expertise in requirement gathering, analysis, finalization, BRD writing, and solution designing for all digital products integration will be essential. You should be adept at creating test scenarios, testing system enhancements, and identifying project deliverables while maintaining effective communication with stakeholders. Proficiency in API integrations, Debt Management processes, and LMS is crucial. Furthermore, your role will involve driving collaboration with internal stakeholders to develop and implement requirements for new and existing systems and solutions. Your excellent written and verbal communication skills, coupled with an understanding of compliance and regulatory requirements, will be instrumental in your success. Familiarity with day-to-day operations of Retail Banking Asset Operations is advantageous. Qualifications: - Graduation in any stream - Post-graduation in any stream - Experience: 8-10 years Join us in this dynamic role where your strategic acumen and project management skills will contribute significantly to the success of our Debt Management projects.,

You will lead software development teams utilizing Agile, Continuous Integration, and Delivery practices to drive the adoption of automation, ensuring release velocity is boosted and time to market is reduced. You will supervise and direct resources to achieve specific business outcomes within limited timeframes, while shielding the team from interruptions during sprints. Your responsibilities include developing existing and new applications, collaborating with project managers, product owners, and QA engineers to manage sprint backlogs, and resolving complex technical issues through debugging and investigation. In addition, you will define and maintain a road map for software development, create solution architectures, and ensure the quality of source code, configurations, and automated tests. As a subject matter expert, you will maintain an understanding of current technology, product knowledge, and future trends through ongoing self-learning. You will also conduct code reviews and advocate for technical excellence within the team. Your qualifications should include a degree in a relevant subject such as Computer Science or Software Engineering, along with 5-10 years of related experience. You should have expert-level knowledge of multiple languages, proven experience leading software development teams using Agile practices, and commercial experience in designing and developing full-stack web applications. Personal attributes should include being compassionate, accountable, self-driven, disciplined, organized, and focused on delivering results. Strong communication, collaboration, analytical, and problem-solving skills are essential for this role. You should also have a strong passion for software development and technical excellence. Wood is a global leader in consulting and engineering, providing solutions to critical challenges in energy and materials markets. With operations in 60 countries and around 35,000 employees, Wood is committed to diversity and creating a positive impact in the industry.,

The roles purpose is to develop detailed architectural application designs and provide thought leadership to enable delivery teams to engage clients effectively and achieve high levels of satisfaction. You will be responsible for creating enterprise-wide architectural solutions that are scalable, reliable, and manageable. Your role will involve guiding the construction and assembly of application components and services to support solution architecture and development. Additionally, you will be required to provide solutions for RFPs, manage the portfolio of solutions, and analyze technology environments to set collaboration design frameworks. Your responsibilities will include developing custom solutions through the use of modern technologies, evaluating and recommending solutions to integrate with the overall technology ecosystem, and tracking industry and application trends. You will need to collaborate with relevant parties to review solution objectives and constraints, identify implementation risks, create new revenue streams within applications, and enhance automation through Agile and DevOps principles. Furthermore, you will be tasked with understanding application requirements and designing standardized applications, creating intellectual property in the form of services, patterns, and models, and ensuring system capabilities are consumed by system components. Your role will involve coordinating on risks, costs, and opportunities for concepts, performing design and code reviews regularly, and working closely with various team members to ensure successful production of application software. You will also be involved in cloud transformation activities such as migration and modernization, keeping up-to-date with the latest technologies in the market, and contributing to the continuous evolution of Wipro as a digital transformation partner. This role offers the opportunity to be part of a business powered by purpose and to contribute to the constant reinvention and evolution of both the industry and individual careers.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. The Solution Architect is responsible for the overall design, mapping of client business requirements, and ensuring smooth project delivery. You will work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans. Key Deliverables: - Lead and deliver requirements, scoping, and design workshops, ensuring requirements are well documented. - ITOM module implementation experience or worked as ITOM Architect on 2 or more projects is a must. - Provide expert-level support and technical mentoring to the implementation team. - Maintain deep, comprehensive knowledge of ServiceNow's capabilities and constraints. - Recognize and develop opportunities to leverage ServiceNow as a platform. - As a senior technical member of the team, deliver hands-on configuration, development, and integration services and serve in a delivery assurance capacity for all project deliverables. - Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing-related work products; lead test remediation cycles. - Support practice build efforts to include development of practice intellectual property (IP). - Develop and present business case material for senior prospect and customer stakeholders. Create and deliver tailored presentations and product demonstrations. - Scoping and delivering Proof of Concept / Proof of Value engagements with prospects. - Responding to Request for Information/Proposal documents. - In conjunction with Sales Personnel and Professional Services, conduct transition briefing and communicate commitments, expectations, etc in preparation for deployment. - Act as the ServiceNow subject matter expert at Executive briefings/marketing events. Qualifications: - More than 8+ years of experience in the IT industry. - Background and deep experience with ServiceNow are mandatory with accreditations covering the full range of ServiceNow products. - Experience as a developer is a must. - Engaging presentation style, with the ability to control and manage multiple presentation scenarios. - Ability to work under pressure and work on multiple campaigns at the same time. - CIS- ITOM Certification. - Nice to have- Certified implementation specialist (ITSM, HRSD, IRM, or any other). EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

As a DSP Solution Architect on the Enterprise Applications team at Nokia, you will be a vital part of the OneDSP program. Your responsibilities will involve guiding the architecture and design of demand and supply planning applications. Your contributions will directly impact the efficiency of IT solutions provided across all business groups, ensuring that we meet the ever-evolving needs of our customers. Working in our innovative and agile environment, you will have the opportunity to showcase your expertise and leadership skills in a dynamic setting. Your academic background includes a Bachelors or Masters degree in Information Technology, Computer Science, Mathematics, or related fields, coupled with a minimum of 10 years of experience in supply chain IT, with a specific focus on Kinaxis Maestro (RapidResponse). Additionally, you should have over 10 years of IT experience in supply chain planning and execution systems, along with a deep functional understanding of demand and supply planning processes. Hands-on experience in Kinaxis RapidResponse configuration and solutioning is a must. It would be advantageous if you also possess Kinaxis Certification, knowledge of SAP, and its integration with Kinaxis Maestro, as well as a proven track record as a solution architect in large-scale digital transformation programs. Join Nokia for continuous learning opportunities, well-being programs to support your mental and physical health, and the chance to be part of highly diverse teams with an inclusive culture where individuals thrive and are empowered. Be a part of our mission to create technology that enables the world to act together, making a positive impact on people's lives and contributing to a more productive, sustainable, and inclusive world.,

NTT DATA is looking for a SAP (Director) Solution Architect/Pre-Sales to join their team in Remote, Karnataka, India. As a SAP Pre-sales senior solution architect, your responsibilities will include winning large and complex deals in Projects, AS/AMS areas, building GTM offerings strategies, developing customer relationships, and driving sales opportunities from initiation to closure. You will be expected to deliver the best-fit customer solutions with optimal estimations. In your role, you will provide technical and business consultative leadership during the pre-sales and/or post-sales cycle for large enterprise ERP implementations. You should be a subject matter expert on S/4HANA, SAP ECC, and related SAP product suites. Your expertise should extend to Supply Chain and Manufacturing processes, integration with other SAP ERP modules, and hands-on experience in Manufacturing and Supply Chain analysis. Collaboration with sales and presales teams is crucial for planning account strategies, developing content, and qualifying, positioning, and demonstrating SAP service offerings to prospects and clients. Engaging with customers in executive meetings, solution workshops, and design sessions to articulate the business value of SAP solutions is also a key aspect of the role. You will be responsible for creating business requirements documents, process maps, solution design diagrams, and scope of works for various business implementation scenarios. Ensuring a formal handoff of design and cost estimation to the Delivery Team for executed deals is essential. Additionally, you will assist in the development of proposals and drive solution expertise and competitive messaging in the RFP response package. Other duties include building strong business cases for cloud migration and transformation, delivering customized demos, workshops, and presentations, and training other members of the pre-sales team on technical aspects of service offerings and products. Relationship management, industry competence, and customer-specific business consulting are also integral parts of the position. The ideal candidate will have 15+ years of experience in SAP presales, solution architecture, consulting, and cloud products. Strong knowledge of SAP ERP, S/4HANA, and other modules, excellent communication skills, and the ability to translate technical details into business language are required. A bachelor's degree in Computer Science, Engineering, Business, or a related field is preferred. The position requires working in the US East, Mid-West, and South regions. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With experts in over 50 countries and a strong partner ecosystem, NTT DATA offers a wide range of services including business and technology consulting, data and artificial intelligence, industry solutions, and application development and management. Being part of the NTT Group, NTT DATA invests significantly in R&D to support organizations and society in their digital transformation journey. Visit us at us.nttdata.com.,

You will be responsible for leveraging GenAI models and frameworks to build applications and optimize AI solutions for clients. As the primary technical expert in GenAI technologies, you will focus on enhancing the GenAI footprint by developing and implementing advanced AI models. Your role will involve defining best practices, conducting workshops and demos, collaborating with cross-functional teams, and integrating emerging GenAI technologies for improving conversational AI capabilities. Additionally, you will provide technical leadership, mentorship, and guidance to teams, troubleshoot platform integration issues, and independently build prototypes to demonstrate to key decision-makers. To excel in this position, you should have at least 10 years of IT experience, with 3-4 years specifically in AI/Gen AI technologies such as OpenAI, Anthropic, or Hugging Face. Proficiency in NLP, NLU, NLQ, NLG technologies, and core Python expertise for building enterprise-scale applications are essential. You must have delivered production-grade projects on agentic AI frameworks, hands-on experience with frameworks like Autogen, Langraph, or Crew.AI, and expertise in NLQ to SQL-based GenAI applications using Python tools. Experience with cloud platforms like Microsoft Azure, AWS, or GCP, API integrations, and programming skills in Python, Node.js, or Java are also required. Moreover, you should possess strong problem-solving skills, solution architecture capabilities, and client-facing communication abilities to translate business requirements into technical solutions effectively. The ability to manage multiple projects in a fast-paced environment and experience working with cloud platforms will be beneficial. Additionally, expertise in building technical proposals, fast PoVs, and blueprints on new GenAI models and tools are desired for this role.,

Job Title: Senior Manager - Service Line Location: Hyderabad/Chennai/Bengaluru (WFO) Position Overview: The Senior Manager - Service Line will be responsible for managing the service line operations, ensuring delivery excellence, and driving growth within the business unit. The role requires a strategic leader with experience in service line management, client relationship building, operational efficiency, and team leadership. The Senior Manager will collaborate with cross-functional teams and stakeholders to ensure that service offerings meet client needs and align with the organization's overall strategic goals. Key Responsibilities: Service Line Leadership: Lead the service lines strategic initiatives, including expansion, service offerings, and operational improvements. Client Relationship Management: Build and maintain strong relationships with key clients to understand their needs and ensure the effective delivery of services. Act as the primary point of contact for escalated client issues. Operational Excellence: Oversee the day-to-day operations of the service line to ensure seamless delivery. Monitor KPIs and other performance metrics to ensure efficiency, productivity, and cost-effectiveness. Financial Management: Manage the budget for the service line, ensuring financial performance and profitability. Provide forecasts, budgets, and reports on financial metrics, and ensure services are delivered within the allocated budget. Team Leadership & Development: Lead, mentor, and develop a high-performing team within the service line. Provide direction, set performance goals, and ensure professional growth through training and development opportunities. Service Innovation & Development: Identify new trends, technologies, and opportunities to innovate and improve the service line offerings, ensuring they meet client needs and industry standards. Cross-Functional Collaboration: Work closely with other departments (e.g., sales, marketing, product, and delivery) to ensure alignment on client needs, service offerings, and business objectives. Compliance & Risk Management: Ensure that all services comply with regulatory standards, contractual agreements, and quality control processes. Actively manage risks and implement mitigation strategies. Reporting & Analysis: Provide regular updates to senior management regarding service line performance, client satisfaction, financial results, and strategic initiatives. Qualifications & Experience: Education: Bachelor's degree in Business Administration, Management, or a related field. A master's degree or relevant certifications is a plus. Experience: At least 15 years of experience in a similar role or in Operations and Delivery, with a proven track record of driving operational excellence, client satisfaction, and team leadership. Experience in US healthcare (Medical Coding) is mandatory Skills & Competencies: Strong leadership and people management skills. Excellent communication, negotiation, and interpersonal skills. In-depth understanding of service line management, operational processes, and service delivery models. Financial acumen, with experience managing budgets and financial performance. Ability to handle complex client issues and deliver customized solutions. Proven ability to think strategically and execute tactically. Strong problem-solving and analytical skills. Key Competencies: Strategic Thinking & Vision Client-Centric Approach Leadership & Team Management Financial Management & Budgeting Service Innovation & Improvement Communication & Presentation Skills Problem Solving & Critical Thinking,

As a highly experienced SAP Finance Solution Architect with deep expertise in SAP FICO, you will be responsible for leading the design and implementation of SAP Finance solutions aligned with business processes and strategic objectives. With a minimum of 15+ years of overall experience and at least 8-10 years in SAP, including end-to-end HANA implementation, you will play a crucial role in architecting scalable financial solutions across core finance modules. Your key responsibilities will include providing expert-level guidance in SAP FICO sub-modules such as General Ledger (GL), Accounts Receivable (AR), Asset Accounting (AA), Taxation (Direct & Indirect), Cash & Bank Accounting, Cost Management, Internal Orders & Capex Management, Product Costing, Profitability Analysis (CO-PA), Credit Management, Group Reporting, and Cost Center Budgeting (Budget vs Actual). You will collaborate with cross-functional teams to gather requirements, define solution architecture, and drive successful delivery while ensuring integration between SAP Finance and other modules/systems. Your role will also involve resolving complex functional and technical issues, supporting testing, training, and change management activities, and staying updated with SAP innovations to recommend improvements. The ideal candidate will possess excellent communication and stakeholder management skills, the ability to work independently, and lead cross-functional teams effectively. To be successful in this role, you must have a minimum of 8-10 years of SAP FICO experience with at least one full-cycle implementation, a proven track record in architecting scalable finance solutions, a deep understanding of financial processes and compliance requirements, and the preferred qualifications of SAP Certification in FICO or Group Reporting, experience with S/4HANA Finance, exposure to SAP Analytics Cloud or other reporting tools, and experience in multinational or complex organizational environments. Immediate or short notice joiners are preferred for this position located in Hyderabad or Greater Noida, with work from the office as the mode of work.,

You will be joining a dynamic team at Shaiva Group, a company that focuses on delivering innovative solutions in fintech, biotechnology, and real estate industries to ensure the success of our clients. Our mission is to empower businesses with cutting-edge technology and expert services to help them achieve their goals. At Shaiva Group, we are committed to providing exceptional value and tailored product offerings that drive the success and satisfaction of our clients. As a full-time Presales Product Architect based in Hyderabad, your primary responsibility will be to design software solutions, develop system architectures, manage products, and create comprehensive solution architectures. Your daily tasks will involve engaging with clients to understand their needs, defining product requirements, leading product development efforts, and providing technical insights and guidance to the sales team. To excel in this role, you should have proficiency in Software Development, Product Development, and Product Presales. You should also possess expertise in System Architecture and Solution Architecture, along with strong skills in Product Management. Excellent abilities in product sales, creating product pitch decks, and delivering business presentations are essential. Moreover, outstanding communication and interpersonal skills are required to effectively collaborate with cross-functional teams. While experience in the fintech, biotechnology, or real estate industry is beneficial, a Bachelor's or Master's degree in Computer Science, Engineering, or a related field is required for this position. If you are passionate about driving success through innovative solutions and possess the necessary qualifications, we invite you to join our team at Shaiva Group and contribute to our mission of empowering businesses to achieve their goals.,

Roles and Responsibilities- - Lead a team of 20 to 25 software developers - Handon experience in micro services, based architecture - Programming to deliver high quality web applications and Design, develop deploy new applications. - Responsible for the quality and completeness of assignments, including development, bug fixing, documentation, and general product maintenance. - Taking technical ownership of project deliveries and ensures own deliveries. - Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. - Follow Agile Development and project management methodology. - Project planning, timelines and milestones for execution and deliverables. - Should adhere to delivery schedules. - Mentor and lead team members to continuously improve quality and productivity of deliverables. Skillsets Required : - Strong Hands-on knowledge of Server-Side Scripting language like NodeJS Web Framework. - End to end knowledge from development to deployment - Developing and maintaining all server-side network components. - Ensuring optimal performance of the central database and responsiveness to front-end requests. - Collaborating with front-end developers on the integration of elements. - Running diagnostic tests, repairing defects, and providing technical support. - Documenting Node.js processes, including database schemas, as well as preparing reports. - Strong command over ReactJs and JavaScript ecosystem. - Deep understanding of relational databases like MySQL is required. - Understanding of NoSQL would be an added advantage. - Good understanding of version control tools like Git, Subversion is required. - Proficient in HTTP protocol, REST APIs, JSON, Proficient in HTML, CSS - Knowledge of Git and Version Control Systems. Good To Have : - Exposure to building CRM based technology solutions in the past.

JD Format Role Titan Financial Services & Enabling Processes (Global) Visit our website bmwtechworks.in to know more. Follow us on LinkedIn I Instagram I Facebook I X for the exciting updates. Location Chennai Experience: 13-16 yrs Number of openings 1 What awaits you/ Job Profile Job Description Responsible for strategizing technical implementations and building domain-specific solutions. Contribute to technical innovation and technical excellence in the responsible domain (Financial Services & Enabling Services) for Business Provides leadership in maintaining consistency as per organization-wide technology standards and guidelines. Proactively assess risks for technical delivery milestones and act appropriately with mitigations and contingencies. Provide support to teams delivering their goals while promoting their responsibility and authority to deal with their own matters. Enable teams to implement continuous improvements, data transparency, efficiency and maturity (promote analysis using team dashboards and retrospectives). Enable individuals and teams technical growth. Act as enabler, facilitator, and coach. Actively collaborate with Product Owner, Technical PDOs in market & Business teams for analysing solutions. Staff the product teams and prepare them for the project Kick-off. Work closely with Unit head and Evaluate new product opportunities with stakeholders, discuss them within the Unit and Organisation. Manage expectations and communicate clearly with all stakeholders and team members based on data and sound arguments. Protect the organisation s culture, values and mindset. What should you bring along 13-16 years of experience as a Solution Architect in IT Industry Expertise in the domain of Financial Services. Hands-on expertise in multiple technology stacks including but not limited to SQL, Java/J2EE, Microsoft Power Platform, front-end technologies and SAP modules. Expertise in leveraging technology for dashboard creation/development and reporting. Expertise in Cloud Technologies, Automation, APIs. Expertise in creating as well as in critically reviewing enterprise solution architecture. Able to deep dive into technology solutions at all levels as necessary. Expertise in disseminating technical knowledge to audience at various levels. Ability to make complex things simpler. Must have technical skill Multiple technology stacks including but not limited to SQL, Java/J2EE, Microsoft Power Platform, Docker, Kubernetes, Github, Jenkin, Jira, Eclipse IDE, Angular and related front-end technologies, Expertise in Cloud Technologies (AWS, Azure), Infra as Code (IAC). SAP (PM, EAM, TM, FICO, BW,..) Proficient in the use of ITSM tools and processes, with a strong grasp of ITIL principles Expertise in the domain of Financial Services. Good to have Technical skills Skills- PowerBI / Tableau / Qlik sense, APIs, Documentum . Operations Support Experience, ITIL Certification Presentation skills (for senior management / clients) Data analysis tools and techniques

Role Titan Financial Services Visit our website bmwtechworks.in to know more. Follow us on LinkedIn I Instagram I Facebook I X for the exciting updates. Location Chennai Experience: 13-16 yrs Number of openings 1 What awaits you/ Job Profile Job Description Responsible for strategizing technical implementations and building domain-specific solutions. Contribute to technical innovation and technical excellence in the responsible domain (Financial Services) for Business Provides leadership in maintaining consistency as per organization-wide technology standards and guidelines. Proactively assess risks for technical delivery milestones and act appropriately with mitigations and contingencies. Provide support to teams delivering their goals while promoting their responsibility and authority to deal with their own matters. Enable teams to implement continuous improvements, data transparency, efficiency and maturity (promote analysis using team dashboards and retrospectives). Enable individuals and teams technical growth. Act as enabler, facilitator, and coach. Actively collaborate with Product Owner, Technical PDOs in market & Business teams for analysing solutions. Staff the product teams and prepare them for the project Kick-off. Work closely with Unit head and Evaluate new product opportunities with stakeholders, discuss them within the Unit and Organisation. Manage expectations and communicate clearly with all stakeholders and team members based on data and sound arguments. Protect the organisation s culture, values and mindset. What should you bring along 13-16 years of experience as a Architect in IT Industry Expertise in the domain of Financial Services. Hands-on expertise in multiple technology stacks including but not limited to .NET, SQL, Java/J2EE, Microsoft Power Platform, related front-end technologies. Expertise in leveraging technology for dashboard creation/development and reporting. Expertise in Cloud Technologies, Automation, Testing, APIs. Expertise in creating as well as in critically reviewing enterprise solution architecture. Able to deep dive into technology solutions at all levels as necessary. Expertise in disseminating technical knowledge to audience at various levels. Ability to make complex things simpler. Must have technical skill Multiple technology stacks including but not limited to .Net, SQL, Microsoft Power Platform, Docker, Kubernetes, Github, Jenkin, Jira, Eclipse IDE, Angular and related front-end technologies,. Expertise in Cloud Technologies (AWS, Azure), Infra as Code (IAC). Proficient in the use of ITSM tools and processes, with a strong grasp of ITIL principles Expertise in the domain of Financial Services. Good to have Technical skills Skills - PowerBI / Tableau ,APIs, Documentum, Java/J2EE Operations Support Experience, ITIL Certification Presentation skills (for senior management / clients) Data analysis tools and techniques

Required - Experience in Big Data Applications and Environments/SQL. Extensive experience in Azure stack - ADLS, Azure SQL DB, Azure Data Factory, Azure Synapse, Analytics Services, Event Hub etc. Experience of working in an Engineering capacity (planning, design, implementation, configuration, upgrades, migrations, troubleshooting and support) of Applications using Azure Stack. Design and build production data pipelines from ingestion to consumption within a big data architecture, using Java, Python, Scala Experience in Coding complex T-SQL, Spark (Python). Experience working in an Engineering capacity (planning, design, implementation, configuration, troubleshooting and support) on ETL Experience in designing and developing Python using Azure Synapse Good experience in Requirements Analysis and Solution Architecture Design, Data modelling, ETL, data integration and data migration design Experience PL/SQL Collaborate with cross-functional teams to define project requirements and technical specifications. Conduct code reviews to ensure adherence to code quality, consistency, and best practices. Accomplished highly motivated and results driven, able to work independently with minimal supervision Ability to think strategically and effectively communicate solutions to various levels of management Preferred- Experience with Big Data Ecosystem: Azure Data Platform, Azure Synapse and related data integration technologies Experience with T-SQL Knowledge and skills (general and technical): Azure Stack, Azure Data Lake, Azure Synapse, Azure Data Factory T-SQL, Spark (Python) Any one or all of the scripting languages PowerShell, Python etc., PL/SQL, MSSQL, Other Databases Excellent communication skills Bachelor s or Master s degree in Computer Science, Software Engineering, or a related field (B.E./B.Tech, MCA/M.Sc or equivalent ).

Req ID: 332395 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Specialist to join our team in Bangalore, Karn taka (IN-KA), India (IN). Job Description Good experience with CyberArk Privileged Access Management (PAM) Architecture, Design and Server onboarding Strong working knowledge of CyberArk core architecture, vault management, password management, policy management, integrating Servers, application password management using CyberArk Experience of CyberArk solution architecture, solution build, deployment and ongoing Server onboarding process Should have deep knowledge of CyberArk deployment in DR environment and experience of onboarding Support System Integration Testing, User Acceptance Testing, Production Rollout Excellent communication and presentation skills Lead the CyberArk PAM Solution, Architecture, Design, Implementation and Rollout Implement new Privileged Account Management (PAM) platform using CyberArk product and integrate core set of Servers, Service Accounts during initial rollout of the solution Develop solution architecture using CyberArk components Enterprise Password Vault (EPV), Private Ark administrative, Private Ark Web client, Central Policy Manager (CPM), Password Vault Web Access (PVWA), Privileged Session Manager (PSM) Implement all components of CyberArk such as Password Vaulting (EVP), PVWA, Central Policy Manager (CPM), Shared Account Password Manager (SAPM), Session Recording, Reporting Lead the requirements track such as discovery of servers, Identify privileged End Points/Servers and number of Privilege Credentials, use cases working with Infra and Application team Define PAM Use Cases, Develop Platform onboarding Process for Windows Servers (Server Accounts, Domain Accounts), Unix and VMWare ESX Account Root Accounts, Database Server Accounts and Network Device Accounts Integrate 100+ Servers including Windows, Unix, Network Device, Databases with CyberArk Support System Integration Testing, User Acceptance Testing

We are seeking a highly experienced and strategic Director of Enterprise Architecture to lead our Enterprise Architecture function based in India. This senior leadership role is critical in shaping the technology future for Ford Credits global operations. You will be responsible for leading and mentoring a talented team of architects in India, while collaborating closely with Enterprise Architecture Directors and teams located in North America and Europe. The successful candidate will possess a strong blend of deep technical expertise, strategic vision, and exceptional relationship management skills. You will drive the development and evolution of architectural strategies, standards, and roadmaps that support our global business needs across a wide range of domains, including digital platforms (web, mobile), enterprise integrations, data management, risk systems, AI/ML capabilities, lending/banking platforms, and customer service solutions. This role requires someone who can not only define the what and how from an architectural perspective but also effectively communicate the why to stakeholders at various levels across the organization. Required: Bachelors degree in Computer Science, Engineering, Information Technology, or a related technical field, or equivalent practical experience. Significant experience (typically 10+ years) in Enterprise Architecture or senior-level Solution Architecture roles within large, complex organizations. Proven experience leading and managing technical teams, preferably architecture teams (typically 5+ years of management experience). Demonstrated ability to define and implement enterprise-level architectural strategies, standards, and roadmaps. Deep understanding of various architectural patterns (e.g., Microservices, Event-Driven Architecture, Service-Oriented Architecture) and design principles. Experience with designing and overseeing the implementation of large-scale, distributed, and global enterprise systems. Strong working knowledge across several relevant technology domains such as: cloud platforms (GCP, Azure, AWS), data architecture (data lakes, data warehousing, data governance), integration patterns (APIs, messaging, ETL), digital platforms (web, mobile), AI/ML architecture, and security architecture principles. Excellent verbal and written communication, presentation, and interpersonal skills, with the ability to influence and build consensus among diverse stakeholders. Ability to operate effectively in a global, matrixed organization. Preferred: Masters degree in a relevant field. Experience in the Financial Services or Automotive Finance industry. Experience working with teams and stakeholders located in different geographic regions (e.g., North America, Europe). Familiarity with architectural frameworks (e.g., TOGAF, Zachman). Experience with agile development methodologies. Skills Exceptional strategic thinking and the ability to translate business strategy into technical architecture. Strong leadership and team-building capabilities. Superior stakeholder management, negotiation, and influencing skills. Deep technical acumen across a broad range of technologies and architectural domains. Excellent analytical and problem-solving skills. Ability to manage multiple priorities and navigate ambiguity in a dynamic environment. A passion for technology, innovation, and continuous improvement. Architectural Leadership & Strategy: Lead the development, communication, and governance of enterprise architectural strategies, principles, standards, and roadmaps for Ford Credit globally, with a focus on alignment across regions (India, NA, Europe). Provide strategic guidance and oversight for the architectural design and implementation of complex, large-scale solutions supporting global business needs across diverse domains (Digital, Data, AI, Lending, Banking, Risk, Customer Service, Integrations). Ensure architectural decisions support business objectives, foster innovation, improve efficiency, and manage technical debt. Champion architectural best practices, patterns, and methodologies within the team and across the broader IT organization. Team Leadership & Development: Lead, mentor, and develop a high-performing team of Enterprise Architects in India. Foster a collaborative and innovative team environment, promoting continuous learning and growth. Manage team priorities, resources, and performance to deliver high-quality architectural outcomes. Global Collaboration & Stakeholder Management: Collaborate closely with Enterprise Architecture Directors and teams in North America and Europe to ensure global consistency, leverage shared capabilities, and contribute to a unified global EA function. Build and maintain strong relationships with senior business leaders, IT executives, product managers, engineering teams, and other key stakeholders globally. Effectively communicate complex architectural concepts and strategies to both technical and non-technical audiences. Influence decision-making and drive consensus on architectural direction across organizational boundaries. Architectural Governance & Quality: Establish and refine architectural governance processes to ensure solutions adhere to defined standards and strategies. Provide architectural reviews and guidance for major projects and initiatives. Identify and mitigate architectural risks. Technology & Market Awareness: Stay abreast of industry trends, emerging technologies, and competitive landscapes relevant to financial services, automotive finance, and the specific technology domains (Cloud, AI, Data, Digital, etc.). Evaluate new technologies and assess their potential impact and applicability to Ford Credits global architecture.

Scope: We are a leading SaaS and AI-driven Global Supply Chain Solutions software product company and Glass Doors Best Places to Work The only company recognized as a Leader in 3 2021 Gartner Magic Quadrant reports covering supply chain planning solutions, transportation management systems, and warehouse management systems Our current technical environment: Software: Unix, Any scripting language, WMS application (Any), PL/SQL, API, MOCA Future Software - Kafka, Stratosphere, Microservices, Java Application Architecture : Native SaaS, Cognitive Cloud Architecture : Private cloud, MS Azure (ARM templates, AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD) What will you do: Support Engagements: Work with global technical and functional teams to support various customer engagements. Customer Interaction: Understand customer requests, support designed products/solutions to meet business requirements, and ensure high customer satisfaction. Issue Resolution: Address and resolve technical issues adhering to SLAs, document learnings, and create knowledge articles. Environment Management: Replicate and maintain customer environments and knowledge of customer solution architecture and integration points. Customer Satisfaction: Provide quality and timely solutions to improve customer satisfaction and follow-up until closure. Stakeholder Interaction: Interact with internal and external stakeholders and report to management. Process Improvement: Identify areas for improvement and automation in routine tasks. Continuous Learning: Stay updated with new technologies and products, demonstrate quick learning ability, and maintain good interpersonal and communication skills. Architecture Simplification: Drive simpler, more robust, and efficient architecture and designs. Product Representation: Confidently represent product and portfolio, including vision and technical roadmaps, within the company and to strategic customers when necessary. Detailed Responsibilities: Customer Issue Resolution: Understand customer-raised issues, especially in Cloud/SaaS environments, and take appropriate actions to resolve them. Code Review: Review product source code or design documents as necessary. Case Management: Own and resolve all cases for global customers, adhering to defined SLAs. Knowledge Sharing: Document learnings and create knowledge articles for repeated cases. Environment Replication: Replicate and maintain customer environments. Solution Knowledge: Maintain knowledge of customer solutions and customizations. Urgency in Interaction: Demonstrate a sense of urgency and swiftness in all customer interactions. Techno-Functional Point of Contact: Act as the techno-functional POC for all cases, ensuring timely triage and assignment. Global Collaboration: Utilize instant messenger and other tools to collaborate globally. Shift Work: Work in rotational shifts and be flexible with timings. Goal Achievement: Meet organizational and team-level goals. Customer Satisfaction: Improve customer satisfaction by providing quality and timely solutions and follow-up until case closure. Process Automation: Identify areas for improvement and scope for automation in routine tasks or activities. Team Player: Help in meeting team-level goals and be a team player. What We Are Looking For: Educational Background: Bachelor s degree (STEM preferred) with a minimum of 8 to 11 years of experience. Team Experience: Experience in working as a team. Skills: Good communication and strong analytical skills. Technical Proficiency: Experience in working with SQL/Oracle DB complex queries. Domain Knowledge: Fair understanding of the Supply Chain domain. Support Engineering Experience: Experience in support engineering roles. Techno-Functional Expertise: Possess strong techno-functional expertise. Tech Savviness: Ability to adapt to any technology quickly. Critical Issue Support: Provide technical and solution support during critical/major issues. Tool Experience: Experience with varied tools such as AppDynamics, Splunk, and ServiceNow. Shift Flexibility: Flexible to work in shift timings: Shift 1: 6 am to 3 pm Shift 2: 2 pm to 11 pm Shift 3: 10 pm to 7 am