Corporate Account Manager Absolut Info Systems Pvt. Ltd.

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Corporate Account Manager at our company, you will play a crucial role in ensuring the success and satisfaction of our valued customers. Your responsibilities will include leading customer onboarding processes, establishing strong relationships with key stakeholders, driving solution adoption, developing and executing strategic customer success plans, resolving customer issues, identifying opportunities for account expansion, gathering customer feedback, monitoring customer health metrics, ensuring customer renewals, and staying up to date with industry trends. You will be the primary point of contact for customer inquiries, issues, and escalations related to our cloud solutions. By collaborating with internal teams and leveraging your technical knowledge, you will address and resolve customer concerns effectively and in a timely manner. In addition, you will work closely with customers to develop and execute strategic customer success plans, define measurable goals and success criteria, and review progress regularly to ensure customer satisfaction and value realization. Your ability to proactively drive customer adoption, satisfaction, and retention will be key to your success in this role. To excel in this position, you should have a Bachelor's degree in business, Computer Science, or a related field, or equivalent work experience. You must possess proven experience in a customer success, account management, or client-facing role within the cloud solutions domain. Excellent communication, interpersonal, problem-solving, and organizational skills are essential, along with the ability to leverage data to drive decision-making. If you are passionate about customer success, have a strong technical background, and enjoy building relationships with clients, we encourage you to apply for this full-time Corporate Account Manager position by sending your resume and cover letter to hr@aisplstore.com. We look forward to reviewing your application and potentially welcoming you to our team. Thank you. Anupam Sharma HR Manager,

Posted 2 days ago

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