605 Solarwinds Jobs - Page 6

Responsibilities: * Design, implement & maintain monitoring solutions using Nagios, SolarWinds & Zabbix. * Develop Python scripts for automation & alerting integration with Grafana.

Infrastructure Lead Permanent role Location – Pune/Hybrid Exp - 6 to 9 Years This role is responsible for managing and supporting IT infrastructure with a strong focus on virtualization (VMware/Hyper-V), backup and recovery systems, Azure cloud services, systems monitoring (SolarWinds), and enterprise storage (NetApp). The ideal candidate will ensure system reliability, availability, and performance across on-premises and cloud environments. IT Operations & Infrastructure Support: Maintain day-to-day IT operations and ensure availability of business-critical systems. Troubleshoot and resolve system, network, and infrastructure issues. Monitor system performance and proactively identify potential issues. Virtualization (VMware/Hyper-V): Manage and maintain VMware vSphere and Microsoft Hyper-V environments. Perform virtual machine provisioning, migrations, and resource optimization. Ensure high availability and disaster recovery configurations are in place. Cloud Services (Azure): Deploy, manage, and support Azure resources including VMs, storage, networking, and backups. Work with Azure Active Directory, Azure Monitor, and related services. Implement cost optimization and security best practices in cloud environments. Requirements Backup & Recovery: Administer enterprise backup solutions (e.g., Veeam, Commvault, or similar). Manage backup schedules, perform recovery testing, and ensure data protection compliance. Monitor backup jobs and troubleshoot failures promptly. Monitoring (SolarWinds): Configure and maintain SolarWinds monitoring tools. Create and manage dashboards, alerts, and reports. Provide proactive support and performance tuning based on monitoring insights. Storage Management (NetApp): Maintain and administer NetApp storage systems (ONTAP, SnapMirror, SnapVault, etc.). Allocate and manage LUNs, volumes, and shares. Monitor storage health, capacity, and performance Relevant certifications (e.g., VMware VCP, Microsoft Azure Administrator, NetApp Show more Show less

Role: IT Operations Lead Location: Navi Mumbai Budget: 25 to 30 LPA Experience: 15 to 20 years ROLE SUMMARY The IT Operations Lead will oversee the day-to-day operations of our Corporate IT Operations Centre, guiding a team of technical support professionals to proactively identify and resolve issues before they affect users. The ideal candidate will have strong troubleshooting skills and solid experience with LAN, WAN, UC, Firewalls, Messaging, and Collaboration technologies. This role is key to maintaining a stable, reliable IT environment and driving continuous operational improvement. DUTIES AND RESPONSIBILITIES  Responsible for the 24/7/365 maintenance, and support of corporate systems infrastructure, including networking, telephony, security, and physical security  Responsible for the conformance with and continuance of Corporate ISO 20000 and 27001 certifications; including extracting reporting from ITSM & SMS systems  Ensure ISO compliance and associate documentation for all IT assets, as well as, oversight team member charged with all IT configuration items and assets, including servers, desktops, laptops, desk and mobile phones, local and network printers, software, licenses, and peripherals  Project Planning & Estimation:  Lead comprehensive requirements analysis and provide accurate project estimations.  Develop and implement effective project planning strategies.  Team Management & Leadership:  Mentor and lead a diverse team, fostering a collaborative and inclusive team culture.  Assign daily/weekly tasks to the team based on skills and project needs.  Code Review & Quality Assurance:  Ensure adherence to coding standards through regular code reviews.  Implement robust quality assurance processes.  Project Delivery & stakeholder Interaction:  Manage project timelines, identifying and mitigating potential delays.  Communicate effectively in English with stakeholders to share related project updates.  Team Collaboration & Communication:  Collaborate cross-functionally to ensure seamless project execution.  Establish effective communication channels and conduct regular team meetings.  Proactively addressing concerns for development concerns using communication channels.  Operational Efficiency & Process Improvement:  Oversee day-to-day project operations, implementing streamlined processes.  Identify opportunities for process improvement.  Stakeholder Relationship Management & Satisfaction:  Build strong stakeholder relationships, proactively addressing concerns.  Implement stakeholder/user satisfaction surveys to ensure exceptional service.  Communication Skills:  Communicate effectively in English, maintaining a peaceful and non-aggressive tone.  Facilitate clear communication channels within the team and with clients.  Resource Management:  Assign tasks according to team expertise and optimize resource allocation.  Discuss new resource requirements with HOD. QUALIFICATION & EXPERIENCE  15+ years of experience leading the design, integration, and management of enterprise infrastructure solutions.  Effectively communicate with customers of all levels (technical and non- technical)  Ability to effectively prioritize workload in a fast-paced, frequently changing environment while remaining detailed and organized  Strong interpersonal, written, verbal communication, and presentation skills, with the ability to interface effectively with individuals at various levels, both internally and externally  Ability to work well under pressure while consistently meeting time- sensitive deadlines  Analytical with strong problem-solving abilities and creative resolution skills  Ability to work well independently, as well as effectively contribute to a team environment  Ability to analyze data to create KPI  Experience in design, optimization, and implementation and operational support activities for Networking equipment such as Routers, Switches, ASAs, WiFi AP/Controllers, WAN Accelerators, Firewalls, IPS/IDS, Sniffers, and Circuit Management  Experience conducting architecture reviews to assess the impact of proposed systems and preparation of mitigation plans.  Certification in Cisco networking and communication technologies.  Layer 2/3 Ethernet Fabric. (such as Brocade, Cisco, Arista)  Firewalls (such as Palo Alto and Cisco ASA)  WAN (such as Cisco & Juniper; MPLS, DWDM, VPN, etc.)  Certification preferred: CCNP, MCSE, CISP, ITIL, 6SIGMA  Experience in managing/leading customer and support escalations directly  Demonstrable IT Service Management leadership experience and results in Trend Analysis, Problem Management, RCA, Continuous Service Improvement, Management Information Reporting, Change Management, etc  Experience with monitoring solutions such as Zabbix, Nagios, Cacti, Solarwinds, etc  Excellent communication and leadership skills  Experience in performing vendor management  Good Analytical skills, Problem-solving, and Interpersonal skills  Experience with transformation to public cloud infrastructure, software- defined networking, and Infrastructure as a Service models Show more Show less

Ensure that updated Configuration Item information is always available to Customer in the Configuration Management database (CMDB) and EA Tool. Understanding Network topology and should be responsible for migrations/ deployments Required Hands on knowledge for ACI and leaf / spine architecture. Candidates must have good hands-on knowledge in routing protocols like BGP, EIGRP and OSPF. Candidate should have good knowledge of switching protocols. (VLAN, Port channel, VTP / STP and SNMP) Candidates should have hands-on knowledge with SolarWinds. Candidate should have hands on knowledge with Meraki Dashboard and Meraki switches. Track points of traffic congestion, latency, bottle necks, jitters etc. Hardware asset discovery, tracking and reporting (including firmware versions-N-1 and configuration details) Support multi-vendor Network appliances Maintain and update the operational documentation. Document any Customer-approved exceptions to Network standards and reference Architecture, Install, test, and certify operating system service packs, hot fixes, patches and/or Upgrades, Perform all performance tuning for Network devices, Manage and perform configuration planning for Network devices

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Data Center Management/ DCIM, knowledge of Data Center Facilities hardware such as such as Servers, networking equipment, UPS, PDU, environmental devices etc. In a position to troubleshoot and resolve incidents and problems associated with it.Have skills to support remote location facilities operation, maintenance, office moves etc. To be able to assist rack, stack and connect & configure for monitoring Perform day-to-day operations, maintenance, and monitoring of data center facilities hardware including: Servers, switches, routers UPS (Uninterruptible Power Supplies), PDUs (Power Distribution Units) Environmental monitoring devices (temperature, humidity sensors, etc.) Troubleshoot and resolve incidents, faults, and performance issues related to hardware infrastructure. Rack, stack, cable, and label IT equipment as per design specifications. Configure monitoring tools to track performance and health of data center components. Collaborate with IT teams and vendors for system installations, maintenance activities, and upgrades. Support remote site operations, ensuring adherence to company standards and operational SLAs. Assist in planning and executing office moves, expansions, and hardware migrations. Maintain accurate inventory records and documentation for assets and configurations. Adhere to and enforce all safety, compliance, and security policies for data center operations. Y our future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: 10+ years of hands-on experience in Data Center Operations or IT Infrastructure support. Solid understanding of DCIM tools and practices. Proven experience with physical IT infrastructure: servers, networking gear, UPS, PDU, etc. Strong diagnostic and problem-solving skills related to hardware and facility components. Experience in cabling, power provisioning, and environmental monitoring in data centers. Ability to interpret network and rack diagrams. Proficiency in using ticketing systems and maintaining technical documentation. Ability to support facilities operations remotely and coordinate with local technicians. Strong communication and coordination skills with cross-functional teams. Preferred Technical and Professional Experience: Certifications such as CompTIA Server+, Network+, DCIM, or Data Center Facilities Management . Experience working with infrastructure monitoring tools (e.g., SolarWinds, Schneider EcoStruxure, NetBox, etc.). Familiarity with ITIL processes and incident/change management best practices. Exposure to hybrid data center/cloud environments (AWS Outposts, Azure Stack, etc.). Experience supporting enterprise office relocations or infrastructure scaling projects. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: 7+ years of experience with Veeam Backup & Replication in enterprise environments. Strong understanding of backup architectures including deduplication appliances (e.g., Dell EMC Data Domain). Hands-on experience with Veeam components: Veeam ONE, Backup Repositories, Proxies, and Enterprise Manager. Proven ability to design and deploy scalable backup infrastructures. Experience with storage systems and integration (e.g., Data Domain, ExaGrid, HPE StoreOnce). Familiarity with virtual infrastructure (VMware vSphere, Hyper-V) and cloud backups (e.g., Veeam for AWS/Azure). Experience in scripting and automation (PowerShell, Veeam APIs) is a plus. Excellent troubleshooting, analytical, and documentation skills. Preferred Technical and Professional Experience: Veeam Certified Engineer (VMCE) certification. Experience with backup reporting tools and health dashboards. Knowledge of cybersecurity best practices in backup and recovery. Experience with enterprise monitoring and ticketing tools (e.g., ServiceNow, SolarWinds). Familiarity with ITIL processes and documentation standards. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We're looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you're looking to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us! Overview: Responsible for actively managing enterprise-level customer accounts to position the value of SolarWinds' customer success programs. Creates a powerful customer experience, ensuring strong retention rates, product adoption, and customer advocacy. Engages with customers to obtain valuable feedback that will allow SolarWinds to create a stronger overall customer experience. Responsibilities: Act as the primary relationship holder and point of contact for SolarWinds throughout deployment and the entire customer journey. Work with customers who are identified as at risk and get them to a state of satisfaction. Maintain regular contact with assigned cases. Regularly deliver value conversations related to SolarWinds product offerings, relevant industry trends, corporate updates, and detailed account business reviews. Impacting on retention rate, increasing product adoption, and ensuring customers act as advocates for SolarWinds. Recommend process changes to customer success leadership. Record customer details, profile data, and activities in CRM. Identify at-risk customers and work to help turn their customer experience around by utilizing customer success programs such as training, support, Premier Support, Success Center, etc. Anticipate potential issues within the customer base. Create action plans to resolve. Follow up with customers who provide csat/DSAT support surveys. Gather additional details about the customer experience. Look for trends where the organization can work cross-functionally to create stronger customer experiences. Manage ad hoc projects as determined by the manager May be required to assist the sales effort from a customer success point of view. Be the voice of the customer internally, providing feedback to all relevant departments. Qualifications: Strong written and verbal communicator Proficient in speaking English Advanced problem-solving skills Advanced Microsoft Suite skills CRM and or ERP experience (Salesforce.com, Netsuite.com, Gainsight) Solid technical acumen e.g., understanding of networks, software licensing. Proven experience consistently achieving goals, KPIs, and other measures. Strong understanding of how to engage and excite a customer, ensuring a powerful customer experience. SaaS experience and ITSM background an assets. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Network Specialist you will be responsible for providing high-level network consulting services, analysing complex network requirements, and recommending suitable solutions to our clients. Responsibilities: Collaborate with clients to understand their business objectives, technical requirements, and network architecture needs. Conduct thorough audits and assessments of existing network infrastructure, identifying areas for improvement and potential risks. Design customized network solutions that align with client requirements, industry best practices, and technology trends. Create detailed network design documents, including diagrams, configurations, and migration plans. Oversee the implementation and configuration of network solutions, ensuring successful deployment within defined timelines. Provide technical guidance and troubleshooting expertise to resolve complex network issues. Conduct network performance analysis, monitoring, and capacity planning to optimize network performance and scalability. Stay up-to-date with emerging technologies and industry trends related to modern networks, and make recommendations to enhance the network infrastructure. Collaborate with cross-functional teams, including project managers, engineers, and system administrators, to ensure successful project delivery. Provide mentorship and guidance to junior network engineers and technicians. Requirements : Bachelor’s degree in computer science, Information Technology, or a related field. 7-10 years of experience in network consulting, design, and implementation, preferably in a client-facing role. Must possess a strong knowledge in basic network fundamentals, including concepts such as OSI & TCP/IP model, subnetting, Layer-2 and Layer-3 technologies, etc Proficient in network protocols and technologies such as TCP/IP, DNS, OSPF, BGP, MPLS, VLANs, VPNs, and firewalls. Hands-on experience with network equipment from leading vendors, such as Cisco, Juniper, Arista, etc. Proficient in security elements such as firewalls, IDS/IPS, etc. Strong expertise in modern network technologies, including but not limited to SD-WAN, virtualization, cloud networking, software-defined networking (SDN), and network automation. Expertise on Ansible for seamless automation of IP network configurations, optimizing the deployment and management of networking infrastructure. Expertise on Terraform to define and provision IP network resources, ensuring consistent and scalable network architectures. Proficient in cloud networking technologies and Secure Access Service Edge (SASE). Familiarity with network monitoring and management tools, such as Wireshark, SolarWinds, ThousandEyes, LiveNX etc. Excellent analytical and problem-solving skills, with the ability to assess complex network requirements and propose effective solutions. Strong communication and interpersonal skills, capable of effectively presenting technical concepts to both technical and non-technical stakeholders. Industry certifications from vendors like Cisco, Juniper, Zscaler, Palo Alto, Fortinet etc. are highly desirable. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, o Veeam Backup and Replication 9/ 9.5/ o Zerto backup Exchange o Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits: Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The Day-to-day Responsibilities Will Include Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. This position is for Network Expert to be a part of Connectivity Service team to provide Operations support in 24*7 rotational shift. Roles and Responsibilities Install, configure, test, maintain, upgrade, patch, monitor, and troubleshoot networking hardware, software, networked peripheral devices. Monitor and test network performance and provide network performance statistics and reports Leveraging toolkits like Solarwinds, Dynatrace and Nexthing Receive, respond, and resolve incoming incidents and requests under agreed SLAs. Perform remote analyze, diagnosis, and resolution of complex network problems for a variety of end users Recommend, schedule, and perform network improvements, upgrades, and repairs Practice network asset management, including maintenance of network component inventory Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data Liaise with, and provide training and support to, help desk support staff on network issues. Perform network equipment updates and respond to security audits Perform system backups and recovery Operational experience with or immediate on the job training in Zscaler, DNAC and Palo Alto Networks security equipment will need to be achieved. Qualifications Required BE, MSc, MCA, Computer Science or related discipline. Experience (Years): Minimum 4 years related experience Technologies Required Experience working on DNAC and ISE (Cisco). Expertise on security (Palo Alto), wireless technologies (Aruba), VPN (Zscaler) will be definitely be a plus Extensive technical knowledge of Cisco network operating systems and technologies, protocols and standards, networking hardware and software solutions including but not limited to Ability to operate network component analyzers, scanners, and testers. Hands-on network troubleshooting experience. Good understanding of ITIL processes and best practice Fluency in English, both written and spoken Must be highly-motivated and have a positive attitude Excellent listening and customer service skills Excellent communication, interpersonal and organizational skills Must be a team player Must be mature and tactful Understanding of SLA terms Proven track record working in a global and multicultural environment Who we are : We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work : When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Healthineers’ specific businesses, please visit our company page here. As an equal opportunity employer, we welcome applications from individuals with disabilities. Data Privacy : We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies : Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities. Show more Show less

Description Description This is a full-time position that requires strong experience and knowledge on Windows Servers, Azure technologies such as Entra ID, Storage accounts, App services etc with understanding of other clouds like AWS and GCP. T he Senior Systems Administrator will be responsible for configuring, deploying, monitoring and managing in Trinity’s Infrastructure hosted on Azure, AWS and GCP. Additionally, the Senior Systems Administrator will be responsible for ensuring the proper backup are in place of Infrastructure regardless of the platform. This position also includes the responsibility of vulnerability and patch management. The Senior Systems Administrator will be working directly with other departments of organization when and where needed. Technical Skills : Strong knowledge of Microsoft Windows operating systems. Strong experience with Azure cloud technologies such as (but not limited to) Azure Entra ID, App service, Databricks, Storage Account, Virtual Machine, Azure recovery services, networking components. Strong knowledge of Enterprise applications and SSO configurations. Knowledge of security tools management such as Zscaler, Sentinel One or any other. Strong experience in backup administration using tools such as Veeam Backup. Strong experience in monitoring tools such as SolarWinds, Logic Monitoring etc. Strong understanding of Networking protocols such as DNS, DHCP, TCP/IP, HTTP/HTTPS and SFTP. Strong knowledge of Patch management and vulnerability remediation. Should have knowledge of Automations using PowerShell scripting. Should be good in maintaining SOPs and documentation. Should be well versed with ITIL process and ticketing tool such as Service-Now. Technical Skills (Good to Have): Experience in Linux operating systems troubleshooting. Experience with SOC or other common IT regulatory standards. Experience with AWS/GCP cloud services. Experience in Office365 Administration and support Experience on GitHub Experience on Azure DevOps. Basic understanding of network management on Cisco switches and firewalls. Qualifications Education: B.E/BTech in Computer Science or related field Work Experience: 4 to 7 years of hands-on experience on system administration, network management, and security protocols on Azure cloud. The ideal candidate will have a proven track record of managing complex systems and ensuring their reliability, security, and performance. Show more Show less

Overview Terralogic is a top IT service provider company that excels in providing technology services for the connected world. With a focus on stability and increased productivity, we invest in a broad range of technical skills and domain experts to support our customers’ roadmap and business needs. Our approach involves understanding our customers’ problem statements and providing optimized solutions at great value. Job Summary The NOC Engineer is responsible for monitoring, maintaining, and supporting the network and infrastructure systems in a 24×7 Network Operations Center environment. This role ensures system availability, performance, and reliability while troubleshooting issues and escalating as needed to ensure minimal downtime and swift resolution. Total Experience 2+ years of experience Job Skills Bachelor’s degree in computer science, Information Technology, or related field. 1-3 years of experience in network/system monitoring or support roles. Knowledge of TCP/IP, DNS, DHCP, routing, switching, firewalls, and VPNs. Experience with monitoring tools like Nagios, Zabbix, SolarWinds, PRTG, or similar. Familiarity with Linux and Windows operating systems. Good problem-solving and communication skills. Ability to work in a fast-paced, shift-based environment. Preferred Qualifications: Industry certifications such as CCNA, NCA, NCP, Microsoft MCP. Experience with cloud environments (AWS, Azure, GCP). Familiarity with ITIL practices and ticketing systems like ServiceNow, JIRA, or Remedy. Responsibilities Monitor network, systems, and infrastructure using NOC tools and dashboards. Respond to alerts and incidents promptly, ensuring resolution within SLAs. Troubleshoot network and system issues, escalating to L2/L3 teams when necessary. Perform routine maintenance tasks such as patching, backups, and health checks. Document incidents, root cause analysis, and actions taken in the ticketing system. Coordinate with ISPs, vendors, and other support teams for issue resolution. Follow standard operating procedures (SOPs) and create/update documentation as needed. Maintain shift handover notes and reports. Participate in 24×7 shift rotations, including nights, weekends, and holidays. Apply Now Show more Show less

Key Responsibilities: Design, configure, and maintain enterprise-level routing and switching infrastructure (Cisco, Juniper, etc.) Perform network upgrades, patching, and troubleshooting. Manage routing protocols such as OSPF, BGP, and EIGRP. Configure and maintain VLANs, STP, EtherChannel, and other Layer 2 technologies. Monitor network performance and perform capacity planning. Conduct network diagnostics and resolve hardware, software, and other network issues. Ensure network security through proper configurations and monitoring tools. Document network configurations, changes, and procedures. Collaborate with other IT staff and departments on network integration and optimization. Support network automation and scripting initiatives (e.g., Python, Ansible is a plus). Qualifications: Required: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 8+ years of experience in routing and switching roles. Strong understanding of TCP/IP, subnetting, and Layer 2/3 network principles. Hands-on experience with Cisco routers and switches (or equivalent). Experience with enterprise routing protocols (OSPF, BGP). Proficiency in troubleshooting tools like Wireshark, ping, traceroute. Preferred: Cisco certifications (e.g., CCNA, CCNP). Experience with network monitoring tools (SolarWinds, PRTG, Nagios). Knowledge of network security practices, including ACLs and firewalls. Exposure to SDN (Software Defined Networking) technologies. Familiarity with ITIL processes. Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Overview: Responsible for actively managing enterprise-level customer accounts to position the value of SolarWinds' customer success programs. Creates a powerful customer experience, ensuring strong retention rates, product adoption, and customer advocacy. Engages with customers to obtain valuable feedback that will allow SolarWinds to create a stronger overall customer experience. Responsibilities: Act as the primary relationship holder and point of contact for SolarWinds throughout deployment and the entire customer journey. Work with customers who are identified as at risk and get them to a state of satisfaction. Maintain regular contact with assigned cases. Regularly deliver value conversations related to SolarWinds product offerings, relevant industry trends, corporate updates, and detailed account business reviews. Impacting on retention rate, increasing product adoption, and ensuring customers act as advocates for SolarWinds. Recommend process changes to customer success leadership. Record customer details, profile data, and activities in CRM. Identify at-risk customers and work to help turn their customer experience around by utilizing customer success programs such as training, support, Premier Support, Success Center, etc. Anticipate potential issues within the customer base. Create action plans to resolve. Follow up with customers who provide csat/DSAT support surveys. Gather additional details about the customer experience. Look for trends where the organization can work cross-functionally to create stronger customer experiences. Manage ad hoc projects as determined by the manager May be required to assist the sales effort from a customer success point of view. Be the voice of the customer internally, providing feedback to all relevant departments. Qualifications: Strong written and verbal communicator Proficient in speaking English Advanced problem-solving skills Advanced Microsoft Suite skills CRM and or ERP experience (Salesforce.com, Netsuite.com, Gainsight) Solid technical acumen e.g., understanding of networks, software licensing. Proven experience consistently achieving goals, KPIs, and other measures. Strong understanding of how to engage and excite a customer, ensuring a powerful customer experience. SaaS experience and ITSM background an assets. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Summary: This Mumbai-based role is responsible for driving end-to-end sales activities for strategic accounts in India. The successful candidate will proactively identify, engage, and acquire customers to help them leverage SolarWinds' full suite of Observability solutions. This role is pivotal in establishing and nurturing meaningful customer relationships. Responsibilities: Develop and execute account plans Manage existing customer expectations while expanding reach and depth into accounts Develop a pipeline by identifying a vital set of business drivers behind complex selling opportunities Establish strong relationships with the C-suite and decision makers in these strategic accounts Work with key channel partners to advance identified selling opportunities Lead end-to-end pursuit engagements with the key stakeholders Lead solution presentations and deliver compelling proposals to convey SolarWinds’ value proposition Ensure robust forecasting accuracy Identify trends and areas for improvement to serve customers better continually Provide insight and position SolarWinds’ Observability solutions into meaningful customer relationships Qualifications: Excellent sales track record 10+ years of sales experience Ability to execute on the plan and act with urgency Agile with a collaborative, curious, and inventive mindset Demonstrates high emotional intelligence, sound judgment, and makes thoughtful recommendations Understands customer focus and solutions Driven to help others Excellent verbal and written communication skills Knowledge of IT Operations management/performance management/Observability solutions is a plus SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

Network Operations Center (NOC) Manager at Zones LLC Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, theres really only one: Zones First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview The Network Operations Center (NOC) Manager plays a critical role within the organization, overseeing the planning, coordination, and management of staff and operations to maintain the stability and performance of the organizations infrastructure. This role provides strategic and technical leadership in all aspects of network operations. The NOC Manager is responsible for ensuring the health and maintenance of multiple environments and may be required to deliver hands-on technical support. In addition to managing daily operations, this role handles Tier 2 and Tier 3 escalation support and serves as the primary point of contact in the NOC for inquiries from senior leadership and other department managers. Work Location Requirement: This position is based onsite at our Bangalore office and requires the employee to be physically present five (5) days per week. Remote or hybrid work arrangements are not available for this role. What youll do as the Network Operations Center (NOC) Manager: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Lead and manage the NOC team, including hiring, training, scheduling, and performance management. Ensure continuous monitoring of networks, systems, and applications to maintain optimal performance and uptime. Develop and enforce standard operating procedures (SOPs) for incident response, escalation, and resolution. Respond to and manage Tier 2 and Tier 3 technical escalations, coordinating with internal teams and vendors as necessary. Act as the primary liaison between the NOC and senior leadership, providing regular updates and reporting on key metrics and incidents. Coordinate root cause analysis (RCA) for major incidents and implement preventive measures to reduce recurrence. Oversee shift coverage and on-call rotations to maintain 24x7 operational support. Ensure compliance with organizational policies, industry standards, and regulatory requirements. Evaluate and implement monitoring tools, automation, and other technologies to improve efficiency and visibility. Maintain documentation for network operations, incident response, and technical procedures. What you will bring to the team: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). 5 years of experience in network/system operations, including 2 years in a NOC management or supervisory role. Strong knowledge of networking concepts (TCP/IP, DNS, VPN, routing, switching, firewall and load balancing systems) as well as hands-on skills related to Voice, WAN, LAN, and Wireless systems. Hands-on experience with network and systems monitoring tools (e.g., SolarWinds, Nagios, Site24x7, Manage Engine). Proven experience managing high-availability environments and responding to critical incidents. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and in a 24x7 operational environment. Benefits: Zones offers a comprehensive Benefits package. While were committed to providing top-tier solutions, were just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life, and Personal Accident Cover to handle the uncertainties of life, and a flexible leave policy to balance their work life. At Zones, work is more than a job it's an exciting career immersed in an inventive, collaborative culture. If youre interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Show more Show less

It's fun to work at a company where people truly believe in what they are doing! Job Description: POSITION SUMMARY: This position is responsible for all aspects of network design, implementation, operation and support. This is a senior level position that will incorporate tactical response and strategic consideration. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides advanced technical expertise to maintain the stability and security of the company’s networked environment to include SD-WAN, Data Centers, LAN, WLAN and Firewalls. Works with business leadership on behalf of clients to ensure that requirements are understood and met Configures, tests, and maintains LAN/WAN equipments and related services Escalation Point and Subject Matter Expert for all network related problems Author and maintain comprehensive documentation for all implemented services Independently manages large enterprise projects to deliver value on time and within budget Provides technical oversight and design of hosted data center configurations and footprints Works with leadership to manage support and maintenance contracts Establishes and maintains relationships with key network and data center vendors QUALIFICATIONS: KNOWLEDGE/SKILL/ABILITY: An individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required: Advanced hands-on skills related to implementing and administrating enterprise network devices: Firewalls – Cisco ASA, Palo Alto and PFSense Load Balancers - F5 and HA Proxy Traffic shapers and QoS – Cisco Routers and SilverPeak Network Switches – Mellanox Cumulus, Cisco and Meraki Remote Access – Cisco AnyConnect, Zscaler and Global Protect Wireless Access Points – Cisco and Meraki Monitoring and Reporting – SolarWinds Network Tasks Automation – Ansible SD-WAN – SilverPeak Cloud Networking – Azure, AWS and Hybrid Cloud DNS - BIND A thorough understanding of available network and security technologies including cost, benefit, price, etc. A thorough understanding of hosted data center strategies (Converged and Hyper-converged infrastructure) and operational considerations Strong hands-on working knowledge of Linux (SUSE, Ubuntu, Cumulus, CENTOS, etc.) Education And Experience Bachelor’s Degree or equivalent technical certifications 10+ years of network engineering and administration mandatory Minimum 3 years in a Senior or Lead role SPECIAL REQUIREMENTS: Embraces both technical and process maturity in support of continuously available and secure solutions Advanced level of technical expertise Ability to prioritize and multitask effectively Project management and project leadership skills Motivated and decisive self-starter 24x7 on-call duties required Willingness to learn new technologies and maintain industry knowledge Excellent communication and interpersonal skills Embraces a team-oriented approach Ability to travel 10-20% If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Overview We are seeking a Senior Software Engineer to join our Full Stack Observability engineering organisation. This team will be responsible for reinventing observability in enterprises, reimagining, conceiving, and building solutions that apply intelligence to how our customers observe, act & automate all aspects of work. We develop and deliver a range of capabilities that together unleash the power of an observability solution across network, infrastructure, applications, data and business observability. We process several billions of data points a day, and design and build applications that provide our customers meaningful insights from their data and make them actionable in real-time. This will be ideal for you if you enjoy building modern cloud native platform services that are architected for high scale, reliability, security and performance, are adept at developing against upon requirements through delivery to impact customers on a global scale and are also able to upskill the engineering organisation by example. In this role, you will work with our cross functional teams to define solutions that leverage a data lake of telemetry data, build and execute on strategic product roadmaps, and design architectures to scale these solutions across our global customer base. Your Role: Become a scrum team member responsible for the Core parts of our highly scalable SolarWinds products. As a Senior Developer, you will work with product managers to design, review and develop new features and improve existing ones to make our customers happier. Also, you can have a broader impact on the practices used in the team and the whole department. To help in this way, we have many communities (DB, Security, Build, Automation, Agile, etc.) you can be part of based on your interests/preferences. Your Impact: You and your team will be responsible for the entire development process, from prototyping to development, testing, and deployment Implement micro-services and applications which continue to further extend our platform capabilities to offer differentiated full stack observability solutions You will be part of an agile team that writes code, tests it, and takes care of its high quality and maintenance We will be helping you, and you will be helping others to grow technical and soft skills You will cooperate with other teams in the international environment to ensure meeting the product and organisation goals You will be the team’s technical leader to implement features according to the design You will help guide the team to follow best practices and keep standards Participate in innovation time to build features for our customers and tools for our engineering teams Your Experience: Must have: Proven experience (7+ years) as a .NET Developer, with a strong track record of delivering high-quality software solutions Experience with front-end technologies (HTML, CSS, JavaScript) and any modern front-end frameworks (e.g., React, Angular) Be a good team player with a collaborative, curious, and innovative mindset Experience in building cloud native services/applications at scale, based on micro-services and event-driven architectures, with both relational, NoSQL & distributed databases In-depth knowledge of the Microsoft .NET framework, C#, ASP.NET, and related technologies Solid understanding of software development principles, design patterns, and best practices Experience working with one or more cloud platforms such as AWS, Azure, GCP, VMWare and/or Kubernetes Strong database skills, including experience with SQL Server databases Contain the ability and willingness to learn and apply new technologies Have the skills to develop clean and maintainable code and follow commonly used practices, e.g. unit/automation testing, secure product development, etc. Nice to have: Has exposure to Restful, Web API, WPF, WCF Services Solid understanding of REST & GraphQL Knowledge of Docker/Kubernetes, Micro Services and SaaS architecture Prior experience working in network monitoring domain is an added advantage Knowledge of CI/CD principles Experience in building scalable applications Note: We work in hybrid mode 3+2, at minimum of 3 days at the office and 2 days on home office. Location of our office is Smartworks Sargod Imperial, 93, Field Marshal Cariappa Rd, Bengaluru, Karnataka – 560025. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

Site Reliability Engineer - JD Location - Chennai and Hyderabad Key Responsibilities Experience - 9 to 14 Years Design, Implement and/or refine Service Management processes. (Monitoring, Incident, Problem, Capacity, Change & Releases and Service Level Management) Track system health, performance and reliability via monitoring, observability platforms, implement proactive alerting mechanisms to detect anomalies and respond swiftly to incidents. Act as a point of escalation for complex incidents, collaborating with senior engineers and management to ensure effective resolution. Establish and enforce change control and release management processes to ensure smooth and controlled deployment of system changes. Conduct post-incident analyses to identify root causes and implement actions to prevent recurrence and improve system resilience. Perform regular system testing to identify vulnerabilities and validate disaster recovery plans. Partner with development teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning. Integrate reliability practices into CI/CD pipelines to automate testing, quality assurance, and deployment processes. Foster a culture of collaboration between development and operations teams, promoting shared ownership and accountability for system reliability. Create sustainable systems and services through automation and uplifts. Balance feature development speed and reliability with well-defined service-level objectives Continuously evaluate and enhance system reliability, scalability and performance. Identify areas for improvement and implement solutions to optimize processes and reduce manual toil. Define, track, and monitor SLAs/ SLOs to measure and improve system reliability. Collaborate with cross-functional teams to ensure scalable and adequate resource allocations and optimize cost efficiency. Required Skills And Qualifications Bachelor’s degree (or equivalent) in computer science or related discipline Proven Process definition and Implementation experience, leveraging ITIL best practices Minimum ITIL V3 Intermediate / Expert certified - Mandatory Implementation experience of ITSM / ESM tools (e.g., SNOW, Remedy, JIRA) Strong DevSecOps skills with implementation experience – Foundation / Practitioner certification will be an advantage. Coding experience beyond simple scripts – Python, Java, C/C++ and JavaScript Knowledge of Linux/ Unix systems administration and troubleshooting skills Knowledge of relational and NoSQL databases and distributed storage systems Proficiency in database administration, query optimization, and data replication. Familiarity with Incident management and collaboration tools such as JIRA, PagerDuty, Slack, or ServiceNow. Expertise in performance monitoring and analysis tools such as New Relic, AppDynamics, or Datadog. Familiarity with configuration management tools like Ansible, Puppet, or Chef Knowledge of Observability (e.g, Dynatrace, SolarWinds) and monitoring systems (e.g., Prometheus, Nagios) and log management tools (e.g., ELK stack, Splunk). Strong analytical thinking and problem-solving abilities to identify patterns, troubleshoot issues, and propose effective solutions. Proactive approach to identifying problems, performance bottlenecks, and areas for improvement. Previous success in technical engineering Show more Show less

Job Purpose As a Network Implementation L3 member of the NOC team you will be responsible for providing Design and Implementation of Network devices. This role typically involves advanced-level responsibilities and expertise in managing and enhancing the network infrastructure. The ideal candidate will be high-level technical guidance and support across multiple vendor products, emphasizing networking and system administration. A robust comprehension of Routing & Switching administration, networking, and virtualization is crucial Job Location Chennai/Mumbai Roles & Responsibilities Should be Good in Network Implementation, Mandatory certifications: CCIE or equivalent Previous experience in Cisco or Juniper L3 TAC Support engineers is highly preferred. Take ownership of high priority or sensitive customer issues and ensure prompt network services restoration and issue resolution to the customer's satisfaction, by using a systematic problem-solving approach. Being able to understand needs and create fitting network designs is a key part of this role. Hands-on experience in managing Enterprise/Data Centre LAN/WAN Infrastructure and performing day-to-day Network operations activities. Experience with routing protocols (OSPF, ISIS, BGP) Managing Arista/Juniper/Cisco devices, troubleshooting and supporting complex LAN networks. Design and implement business solutions using common network equipment, Including SDWAN and MPLS technologies understanding. Monitor and diagnose performance issues, collaborating with third-party support/service vendors to ensure network operational stability Excellent team player with the ability to develop and present technical material. Respond to network alerts, hardware malfunctions, and diagnose/troubleshoot network issues. Results Oriented: Interest in and proven execution ability with relevant technology delivery execution, customer outcomes and people development. Effective Communicator: Delivers complex information in a confident and convincing manner, appropriate to a diverse audience that produces clarity and impact. Provide second- or third-line network level support for Routing Protocols to Customers, Partners, account teams and other internal technical support teams. Create Standard Operating Procedures for Operations and update knowledge base articles. Familiarity with network analysis tools like Infra On, SolarWinds, Nagios, Checkmk, and Splunk. Preferably skilled in Linux/Unix and proficient in coding languages EDUCATIONAL QUALIFICATIONS: (degree, training, and certification required) BE/B-Tech or equivalent with Computer Science/IT or Electronics & Communication Certification Required Cisco Certified Internetwork Expert (CCIE) Cisco Certified Design Expert (CCDE) Cisco Certified Network Professional in Routing & Switching (CCNP – R&S) Juniper Certified Datacenter Expert (JNCIE-DC) Enterprise Routing and Switching, Expert (JNCIE-ENT) Certified Information Systems Security Professional (CISSP) Relevant Experience 12+ years of Network implementation & working experience encompassing LAN (wired & wireless), WAN, Network, server, Storage, and Backup environments. Primarily provide technical support for Cisco/Juniper/Arist Products that could include Apstra, Paragon, Junos Space. Implementation level understanding on Protocols such as IS-IS/OSPF, BGP, MPLS, Traffic Engineering, EVPN. Good understanding of TCP/IP stack, MPLS, SDWAN, WAN, LAN and IPV4 & IPV6 knowledge is must. Mandatory CCIE & having very good knowledge of Spine & Leaf (CLOS Architecture) Competence in Routing protocols such as BGP, OSPF, IS-IS, and EIGRP, along with experience in working with leading router and switch series from Juniper, Arista, and Cisco. Working/Hands-on on multivendor OEMs such as Cisco Nexus, Juniper, and Arista Having experience on understanding network telemetry protocols like IPFIX/sflow/Netflow, SNMP Preferred candidate with past working experience in Service Provider/Large scale networks Expertise in trouble shooting complex Network Security related issues. Preferred Deep understanding of TCP/IP, Routing, and Switching fundamentals will be preferred. Tackle problems creatively and multi-task in a fast-paced and constantly evolving environment. Proficient in Switch technologies including STP, RSTP, MST, VXLAN and vPC, and familiarity with prominent switch series from Arista, Cisco, and Juniper. Experience with Wireless networks including Cisco and Aruba unified architectures. Familiarity with WAN Optimizers such as Riverbed Steelhead and Cisco WaaS. Proficiency in Network Monitoring Tools like InfraOn, Cisco Prime, SolarWinds, Wireshark, iperf/jperf, Knowledgeable in Load balancers: F5 LTM, F5 GTM/DNS, or Citrix NetScaler ADC. Excellent verbal and written communication skills, strong organizational abilities, and adeptness in prioritizing a dynamic workload to meet business demands. Experience with helpdesk software systems like Jira, Remedy, or ServiceNow. Experience in monitoring server (Physical/Virtual) and application availability and performance, as well as Health checks and Performance Monitoring for Databases and Storage. Hands-on experience with Linux/Unix OS, Storage, Backup Tools, and a range of professional certifications like ITIL, Azure, AWS, VCP, CCNA, CCNP, CISA, AWS, and Red Hat System Administration is an added advantage. Customer facing experience is mandatory. Good communication skills and ability to convince and build social relationship. Show more Show less