591 Solarwinds Jobs - Page 5

Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Job Summary Finastra is seeking a dynamic and experienced Senior Manager, Network Operations to lead a globally dispersed team responsible for the installation, configuration, maintenance, and support of all data communications and networking infrastructure across corporate offices, on-premises, and cloud data centres. This role requires a strategic leader with deep technical expertise in Cisco, Fortinet, BigIP, and cloud networking, as well as a passion for mentoring and developing high performing teams. Key Responsibilities Oversee the installation, configuration, monitoring and management of all network and data communications equipment including all hubs, routers/switches, intrusion detection systems, VPN concentrators, load balancers, and firewalls Perform regular capacity planning to ensure network performance will meet anticipated requirements, monitor capacity, and work with carriers to adjust capacity as needed Manage third party vendors in performance of meeting contract deliverables Drive the troubleshooting of network problems; open issues in the Problem and Change Management databases, record resolution; ensure all issues are resolved as per published service levels or escalate as necessary Maintain all technical configuration documents and review/update processes and procedures and maintain appropriate documentation Provide weekly updates of work activity to the Senior Director, Operations Participate/Drive project teams working with various Infrastructure teams or Network Engineers/Architects; take high level plans developed by engineers/architects and develop a detailed plan broken down by task for implementation Work with internal and external customers to convert requirements into actionable change requests for implementation On call duties as a managerial escalation point; on occasion will have to be at the office outside of normal working hours; occasional travel may be necessary Develop and keep current a personal professional education plan with the assistance of your supervisor/manager Work with your staff to develop their education plans to further their growth Work with audit staff to maintain compliance with multiple country’s regulatory requirements and reporting needs Mentor junior staff to grow and help guide them in job progression Hiring/firing of staff as necessary, must maintain familiarity with Human Resources best practices and legal requirements Technical Skills Functional knowledge of networking and data communication fundamentals including Ethernet and routing protocols (TCP/IP, Routing Protocols, etc) Functional knowledge of internetworking standards Functional knowledge of network management tools like Fortimanager, Tufin, SolarWinds, etc. Knowledge of OSI protocol model Function hands on experience of Cloud networking principals in Azure and AWS Competencies University degree or college diploma in computer studies or equivalent experience Experience leading teams of 10+ individuals Cisco certification a bonus Six Sigma and ITIL is a bonus 10+ years hands on technical experience 4+ years hands on lead/managerial experience Experience in Incident change, Service Now, Change management Benefits We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra! Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Summary: We are seeking a dynamic HR Business Process Analyst to partner with various levels of People team members and their internal stakeholders. This role involves providing guidance on HR business processes from design to execution, maintaining a systems orientation, and setting technology priorities for long-term planning. The ideal candidate will serve as a technical point-of-contact for assigned functional areas, ensuring data integrity, testing system changes, and analyzing data flows for process improvement. Responsibilities: Partner with People team members and stakeholders to guide HR business processes, from design to execution. Create project plans, ensure adherence to schedules, and maintain a systems orientation. Set technology priorities and conduct long-term planning with peers. Serve as a technical point-of-contact, assisting subject matter experts with data integrity, testing system changes, and report-writing. Analyze data flows and identify process improvement opportunities. Demonstrate strong analytical skills in responding to inquiries and tackling new challenges. Understand the current environment and advise on strategic and tactical roadmaps with suitable solutions. Collaborate with business partners to understand requirements, design solutions, and configure SuccessFactors products. Contribute to or review technical project documents. Protect confidential data with exceptional handling skills. Assess current and upcoming People technology for system/process improvements to support operational excellence. Required Skills: 3-5 years of implementation experience with SAP SuccessFactors. Functional expertise in Time Management from design, configuration, and testing in a global implementation. Strong knowledge of workflow, business rules, and approvals. Understanding of Employee Central, ONB, and other modules is a plus. SAP certification in Time Management is strongly preferred. Strong process improvement skills and ability to share best practices. Bachelor’s degree or equivalent combination of education and experience. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: We are looking for an experienced Staff Software Engineer to join our Database Engineering organization. This team is responsible for the development and maintenance of a suite of industry-leading database performance monitoring and related applications. This position is ideal for individuals with extensive experience in .NET development, building enterprise solutions architected for high scale, reliability, security, and performance. You should be excited to work with multiple tech stacks, solving complex problems across various products and platforms. In this role, you will collaborate with cross-functional teams to enhance our existing solutions and define the future of our database capabilities on our new Full Stack Observability SaaS platform. Your Impact: Lead the end-to-end design, development, and implementation of complex features for both cloud and on-premise environments. Provide technical leadership and mentor other engineers in best practices for .NET development, architecture, and system design. Work closely with product managers and stakeholders to understand business requirements and translate them into scalable and secure software solutions. Drive architectural discussions, ensuring alignment with overall platform strategy and business objectives. Write clean, efficient, and maintainable code, adhering to industry best practices. Perform code reviews, participate in pair programming, and foster a collaborative development culture. Work across tech stacks, including back-end, front-end, and service development. Debug, troubleshoot, and optimize existing systems to enhance performance, scalability, and reliability. Maintain technical documentation for architecture, solutions, and best practices. Ensure security, compliance, and reliability in all software implementations. Drive continuous improvement through process optimization, automation, and efficient resource utilization. Your Experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 7+ years of software development experience, with expert-level knowledge in: Microsoft .NET/.NET Core, C#, ASP.NET/ASP.NET Core SQL Server (or comparable relational database) development, including schema design and performance tuning. Experience with front-end web technologies (REST, TypeScript/React, GraphQL) is a plus. Experience with WPF/WinForms is a plus. Strong knowledge of cloud services (AWS, Azure) and containerization technologies (Docker, Kubernetes). Hands-on experience with microservices architecture and distributed systems. Familiarity with DevOps best practices, including CI/CD pipelines and automated deployments. Strong problem-solving skills and the ability to troubleshoot complex systems. Excellent communication and collaboration skills, with the ability to work effectively across teams. Experience working in Agile environments, using tools like JIRA or Azure DevOps. This is an exciting opportunity to be part of a high-impact team, driving the next generation of database performance monitoring solutions and contributing to innovative SaaS platform development. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

Skills: Enterprise and data center IT network specialist, Cisco Certified Network Professional, AWS certified advanced networking Cloud certified, CompTIA Network+, CompTIA Security+, Network Architecture, Cisco Networking, Position: Consultant / Senior Consultant Role: Enterprise and data center IT network specialist / SME Total Experience: Consultant (5+ years), Senior Consultant (7+ years) Base Location: Bangalore, Hyderabad, Mumbai, Pune and Delhi/NCR Company Overview EIL Global is a leading IT services provider, headquartered in Adelaide, Australia, with a reach extending across the Asia Pacific and EMEA regions. We deliver comprehensive digital transformation solutions, including AIOPS, AI-based workforce automation, and blockchain solutions. With a focused team of 11-50 employees, we excel in IT infrastructure support encompassing desktops, servers, networks, and data centre technologies. Certification: Must have any networking domain certification such as Cisco Certified Network Professional (CCNP) Cisco Certified Network Associate (CCNA) CompTIA Network+, CompTIA Security+ AWS certified advanced networking Cloud certified. Role Summary We are looking for an enterprise and data center IT network specialist who poses core IT networking skills, a solid foundation for working in the IT and networking infra management domain and showcase strong experience in deploy, manage, migrate, secure, and troubleshoot a wide range of data center network infrastructures. The role demands to lead or support end to end technology transformation engagements, offering network strategy domain, implementation and optimization services for large enterprises. The Subject matter expert (SME) having proficiency in working with multi-vendor and multi network domain solutions across on-premises and hybrid cloud networking. Youll work closely with client stakeholders, OEM vendors, and internal teams to deliver value-driven, secure, and future-ready infrastructure solutions. Technical Skills Required Strong working experience on LAN, WAN, WLAN, SD-WAN, and firewall networking technologies. Expertise in deploy and configure network devices, routing protocols static, RIP, OSPF, BGP, EIGR), redundancy protocols (HSRP, VRRP, Cluster), IP addressing (IPV4/IPV6, subnetting and CIDR), routing tables, and security policies. Proficiency in setting up access controls (ACLs), encryption protocols (e.g., SSL/TLS, IPSec), Intrusion Detection and Prevention (IPS/IDS) and VPN services. Exposure to SDN and network virtualization technologies and solutions. Wired and Wireless LAN Networking Deploying and configuring Nexus, DC leaf & Spine, Cisco ACI, L2/L3 switches fabric, network segmentations, SD-LAN (Cisco, Aruba & Dell) technologies. Wireless Networking Good knowledge of Wi-Fi standards (e.g., 802.11a/b/g/n/ac/ax) and their respective strengths, limitations, security protocols (WPA2, WPA3). Expertise in installing WLC and access points as per heatmap design and conduct performance optimization and assessment and tunning as per end user traffic requirements. Good exposure to Wi-Fi6/6E and Wi-Fi7 solutions. WAN Networking - Hands on experience of IP routing, Ethernet, MPLS, DIA, P2P, ILL, Mobile Networks (4G/LTE, 5G), QOS, IPSec VPN, Vendor solutions for routers and SD-WAN (Cisco, Juniper, Fortinet, Aruba), Load Balancers (F5, Citrix HA Proxy, Cloud) and traffic engineering. Working with ISPs for connectivity, links terminations, bandwidth optimization and performance. Configurating and managing QoS, Class of services, performance parameters and security policies across the underlay and overlay networks. Cloud Networking Working knowledge of public cloud networking (AWS, Azure and GCP), creating virtual networks (VPCs, VNets), virtual machines, container networking, integrating multi cloud networking systems, Hybrid cloud integrating using IPSec VPN, direct connect /express routes, security groups and load balancing. Experiencing of working as L2/L3 network operation engineer, handling incident and service requests. Creating RCAs and capacity planning. Proficiency with network diagnostic tools and expertise to troubleshoot at L3/ SME level. Working experience of deploying monitoring tools (SolarWinds, ManageEngine, Nagios or Zabbix), integrating with ITSM solutions (i.e. ServiceNow) Good knowledge on setting up Network Security solutions, perimeter Firewall (Palo Alto, Check Point), DMZ, EDR solutions, Antivirus, PAM, SASE enabled SD-WAN Familiarity of cloud managed network services, cloud Meraki solutions. Having multi-vendor end-to-end implementation experience involving network setup and configuration Good To Have Familiarity with tools like Ansible, Puppet, and Chef to automate network configurations and management. Understanding on network automation- Network digital twin, service catalogue, AI/ML enabled solutions, CI/CD Skills in writing network automation scripts using languages like Python, Bash, or PowerShell. 3rd party API integration, configuration, and monitoring Understanding of 5G networks, IoT networking concepts, connectivity protocols and security Network slicing for 5G networks. Show more Show less

Skills: ITSM, Cisco Certified, VMWare ESXi, Remote Troubleshooting, Network Monitoring, Microsoft server, Solarwinds, Patch Management, JOB TITLE: Technical Support Engineer JOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: ITIL EXPERIENCE: 3-5 years of experience in Monitoring REPORTING TO: SDM - NOC Responsibilities (includes All Tasks) Good understanding and experience of monitoring tool (SolarWinds, Manage Engine) and ITSM tool Provide timely response to all incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical teams Understanding and report preparation based on the customer requirement. Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages Monitoring Windows server backup and inform in case of any failures. OS and Patch Management knowledge & understanding Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications Document all actions in accordance with standard company policies and procedures Notify customer and third-party service providers of issues, outages and remediation status Work with internal and external technical and service teams to create and/or update knowledge base articles Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.) Support multiple technical teams in 24 x 7 NOC operational environments with high up-time requirements. Comfortable working day/night shifts Technical Skills /Competencies MANDATORY Basic Microsoft and/or Cisco certifications (CCNA, MCITP, etc.) Knowledge of monitoring VMWare clusters in high-availability environments Broad experience using a variety of monitoring and ticket management tools Experience providing remote support using virtual desktop tools A minimum of three years of experience supporting and monitoring network systems, servers or storage in an enterprise environment. Previous NOC experience is strongly preferred. Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc. Knowledge of Microsoft server OS and Network Devices Excellent written, verbal and interpersonal skills Soft Skills MANDATORY Strong customer communication skills (Written and verbal), with the ability to communicate clearly with customers Show more Show less

Skills: Enterprise and data center IT network specialist, Cisco Certified Network Professional, AWS certified advanced networking Cloud certified, CompTIA Network+, CompTIA Security+, Network Architecture, Cisco Networking, Position: Consultant / Senior Consultant Role: Enterprise and data center IT network specialist / SME Total Experience: Consultant (5+ years), Senior Consultant (7+ years) Base Location: Bangalore, Hyderabad, Mumbai, Pune and Delhi/NCR Company Overview EIL Global is a leading IT services provider, headquartered in Adelaide, Australia, with a reach extending across the Asia Pacific and EMEA regions. We deliver comprehensive digital transformation solutions, including AIOPS, AI-based workforce automation, and blockchain solutions. With a focused team of 11-50 employees, we excel in IT infrastructure support encompassing desktops, servers, networks, and data centre technologies. Certification: Must have any networking domain certification such as Cisco Certified Network Professional (CCNP) Cisco Certified Network Associate (CCNA) CompTIA Network+, CompTIA Security+ AWS certified advanced networking Cloud certified. Role Summary We are looking for an enterprise and data center IT network specialist who poses core IT networking skills, a solid foundation for working in the IT and networking infra management domain and showcase strong experience in deploy, manage, migrate, secure, and troubleshoot a wide range of data center network infrastructures. The role demands to lead or support end to end technology transformation engagements, offering network strategy domain, implementation and optimization services for large enterprises. The Subject matter expert (SME) having proficiency in working with multi-vendor and multi network domain solutions across on-premises and hybrid cloud networking. Youll work closely with client stakeholders, OEM vendors, and internal teams to deliver value-driven, secure, and future-ready infrastructure solutions. Technical Skills Required Strong working experience on LAN, WAN, WLAN, SD-WAN, and firewall networking technologies. Expertise in deploy and configure network devices, routing protocols static, RIP, OSPF, BGP, EIGR), redundancy protocols (HSRP, VRRP, Cluster), IP addressing (IPV4/IPV6, subnetting and CIDR), routing tables, and security policies. Proficiency in setting up access controls (ACLs), encryption protocols (e.g., SSL/TLS, IPSec), Intrusion Detection and Prevention (IPS/IDS) and VPN services. Exposure to SDN and network virtualization technologies and solutions. Wired and Wireless LAN Networking Deploying and configuring Nexus, DC leaf & Spine, Cisco ACI, L2/L3 switches fabric, network segmentations, SD-LAN (Cisco, Aruba & Dell) technologies. Wireless Networking Good knowledge of Wi-Fi standards (e.g., 802.11a/b/g/n/ac/ax) and their respective strengths, limitations, security protocols (WPA2, WPA3). Expertise in installing WLC and access points as per heatmap design and conduct performance optimization and assessment and tunning as per end user traffic requirements. Good exposure to Wi-Fi6/6E and Wi-Fi7 solutions. WAN Networking - Hands on experience of IP routing, Ethernet, MPLS, DIA, P2P, ILL, Mobile Networks (4G/LTE, 5G), QOS, IPSec VPN, Vendor solutions for routers and SD-WAN (Cisco, Juniper, Fortinet, Aruba), Load Balancers (F5, Citrix HA Proxy, Cloud) and traffic engineering. Working with ISPs for connectivity, links terminations, bandwidth optimization and performance. Configurating and managing QoS, Class of services, performance parameters and security policies across the underlay and overlay networks. Cloud Networking Working knowledge of public cloud networking (AWS, Azure and GCP), creating virtual networks (VPCs, VNets), virtual machines, container networking, integrating multi cloud networking systems, Hybrid cloud integrating using IPSec VPN, direct connect /express routes, security groups and load balancing. Experiencing of working as L2/L3 network operation engineer, handling incident and service requests. Creating RCAs and capacity planning. Proficiency with network diagnostic tools and expertise to troubleshoot at L3/ SME level. Working experience of deploying monitoring tools (SolarWinds, ManageEngine, Nagios or Zabbix), integrating with ITSM solutions (i.e. ServiceNow) Good knowledge on setting up Network Security solutions, perimeter Firewall (Palo Alto, Check Point), DMZ, EDR solutions, Antivirus, PAM, SASE enabled SD-WAN Familiarity of cloud managed network services, cloud Meraki solutions. Having multi-vendor end-to-end implementation experience involving network setup and configuration Good To Have Familiarity with tools like Ansible, Puppet, and Chef to automate network configurations and management. Understanding on network automation- Network digital twin, service catalogue, AI/ML enabled solutions, CI/CD Skills in writing network automation scripts using languages like Python, Bash, or PowerShell. 3rd party API integration, configuration, and monitoring Understanding of 5G networks, IoT networking concepts, connectivity protocols and security Network slicing for 5G networks. Show more Show less

About The Role Role Purpose The purpose of this role is to support delivery through development and deployment of tools. ? Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget ? Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment ? ? Mandatory Skills: BMC Truesight Orchestrator. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to support delivery through development and deployment of tools. ? Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget ? Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment ? ? Mandatory Skills: BMC Truesight Server Automation. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Kyndryl Operations Bengaluru, Karnataka, India Hyderabad, Telangana, India Chennai, Tamil Nadu, India Posted on Jun 9, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Data Center Management/ DCIM, knowledge of Data Center Facilities hardware such as such as Servers, networking equipment, UPS, PDU, environmental devices etc. In a position to troubleshoot and resolve incidents and problems associated with it.Have skills to support remote location facilities operation, maintenance, office moves etc. To be able to assist rack, stack and connect & configure for monitoring Perform day-to-day operations, maintenance, and monitoring of data center facilities hardware including: Servers, switches, routers UPS (Uninterruptible Power Supplies), PDUs (Power Distribution Units) Environmental monitoring devices (temperature, humidity sensors, etc.) Troubleshoot and resolve incidents, faults, and performance issues related to hardware infrastructure. Rack, stack, cable, and label IT equipment as per design specifications. Configure monitoring tools to track performance and health of data center components. Collaborate with IT teams and vendors for system installations, maintenance activities, and upgrades. Support remote site operations, ensuring adherence to company standards and operational SLAs. Assist in planning and executing office moves, expansions, and hardware migrations. Maintain accurate inventory records and documentation for assets and configurations. Adhere to and enforce all safety, compliance, and security policies for data center operations. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience 10+ years of hands-on experience in Data Center Operations or IT Infrastructure support. Solid understanding of DCIM tools and practices. Proven experience with physical IT infrastructure: servers, networking gear, UPS, PDU, etc. Strong diagnostic and problem-solving skills related to hardware and facility components. Experience in cabling, power provisioning, and environmental monitoring in data centers. Ability to interpret network and rack diagrams. Proficiency in using ticketing systems and maintaining technical documentation. Ability to support facilities operations remotely and coordinate with local technicians. Strong communication and coordination skills with cross-functional teams. Preferred Technical And Professional Experience Certifications such as CompTIA Server+, Network+, DCIM, or Data Center Facilities Management. Experience working with infrastructure monitoring tools (e.g., SolarWinds, Schneider EcoStruxure, NetBox, etc.). Familiarity with ITIL processes and incident/change management best practices. Exposure to hybrid data center/cloud environments (AWS Outposts, Azure Stack, etc.). Experience supporting enterprise office relocations or infrastructure scaling projects. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl Show more Show less

Kyndryl Operations Bengaluru, Karnataka, India Hyderabad, Telangana, India Posted on Jun 9, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Data Center Management/ DCIM, knowledge of Data Center Facilities hardware such as such as Servers, networking equipment, UPS, PDU, environmental devices etc. In a position to troubleshoot and resolve incidents and problems associated with it.Have skills to support remote location facilities operation, maintenance, office moves etc. To be able to assist rack, stack and connect & configure for monitoring Perform day-to-day operations, maintenance, and monitoring of data center facilities hardware including: Servers, switches, routers UPS (Uninterruptible Power Supplies), PDUs (Power Distribution Units) Environmental monitoring devices (temperature, humidity sensors, etc.) Troubleshoot and resolve incidents, faults, and performance issues related to hardware infrastructure. Rack, stack, cable, and label IT equipment as per design specifications. Configure monitoring tools to track performance and health of data center components. Collaborate with IT teams and vendors for system installations, maintenance activities, and upgrades. Support remote site operations, ensuring adherence to company standards and operational SLAs. Assist in planning and executing office moves, expansions, and hardware migrations. Maintain accurate inventory records and documentation for assets and configurations. Adhere to and enforce all safety, compliance, and security policies for data center operations. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience 7+ years of hands-on experience in Data Center Operations or IT Infrastructure support. Solid understanding of DCIM tools and practices. Proven experience with physical IT infrastructure: servers, networking gear, UPS, PDU, etc. Strong diagnostic and problem-solving skills related to hardware and facility components. Experience in cabling, power provisioning, and environmental monitoring in data centers. Ability to interpret network and rack diagrams. Proficiency in using ticketing systems and maintaining technical documentation. Ability to support facilities operations remotely and coordinate with local technicians. Strong communication and coordination skills with cross-functional teams. Preferred Technical And Professional Experience Certifications such as CompTIA Server+, Network+, DCIM, or Data Center Facilities Management. Experience working with infrastructure monitoring tools (e.g., SolarWinds, Schneider EcoStruxure, NetBox, etc.). Familiarity with ITIL processes and incident/change management best practices. Exposure to hybrid data center/cloud environments (AWS Outposts, Azure Stack, etc.). Experience supporting enterprise office relocations or infrastructure scaling projects. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl Show more Show less

Role & responsibilities The position We are seeking a highly skilled and motivated individual to join our team as Lead - Monitoring. As the Lead Monitoring, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring the performance metrics of our IT infrastructure. Additionally, you will lead troubleshooting efforts, identify and resolve system issues, and implement proactive measures to minimize downtime and disruptions. This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with technical teams to implement solutions and improve overall system performance. Roles and Responsibilities Monitor System Performance: Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools, to ensure optimal performance and availability. Troubleshooting and Issue Resolution: Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime. Capacity Planning: Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance. Incident Response: Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly. Monitoring Tools Management: Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications. Performance Analysis: Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities. Cloud Monitoring: Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies. Monitor cloud infrastructure, services, and applications to identify and resolve issues proactively. Synthetic Monitoring: Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience. Documentation and Reporting: Maintain accurate documentation of monitoring processes, configurations, and incident reports. Generate regular reports on system performance, uptime, and incident resolution metrics. KPIs and Dashboards: Develop and publish key performance indicators (KPIs), dashboards, and other reporting mechanisms to provide insights into system performance, trends, and areas for improvement. Present findings and recommendations to stakeholders and management. Team Leadership: Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices. Skills Bachelor's degree in Computer Science, Information Technology, or a related field. (Master's degree preferred) Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role. Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools. Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization. Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks. Excellent analytical, problem-solving, and decision-making skills. Strong leadership, communication, and team collaboration abilities. Experience in publishing KPIs, dashboards, and other reporting mechanisms. Good to have : Relevant certifications such as ITIL Foundation, Certified Monitoring Professional (CMP), Microsoft Certified: Azure Administrator Associate, and Microsoft Certified: SCOM (if available) are a plus Interested candidates please apply on the given link https://apply.workable.com/ezrecruiting/j/1217C832C7/

About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Infrastructure Support Manager Experience: 10 Yrs - 15 Yrs Job Location: Hyderabad/ Gurgaon Job Summary: We are seeking a highly skilled and experienced Manager, Infrastructure Support to oversee our IT infrastructure operations. The ideal candidate will have a strong background in Windows Administration, VMWare, endpoint administration, Mobile Device Management (MDM), software management, SolarWinds, people management, and governance. Key Responsibilities: Windows Administration: Manage and maintain Windows servers and workstations, ensuring optimal performance and security. VMWare Knowledge: Oversee the virtualization environment, including installation, configuration, and maintenance of VMWare infrastructure. Endpoint Administration: Ensure all endpoints (desktops, laptops, mobile devices) are properly configured, secured, and maintained. MDM Management: Implement and manage Mobile Device Management solutions to secure and control mobile devices within the organization. Software Management: Oversee the deployment, configuration, and management of software applications across the organization. SolarWinds: Utilize SolarWinds for network monitoring, performance tuning, and troubleshooting. People Management: Lead and mentor a team of IT professionals, providing guidance, training, and performance evaluations. Governance: Ensure compliance with IT policies, procedures, and regulatory requirements. Develop and enforce governance frameworks to maintain IT standards. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in IT infrastructure management. Strong knowledge of Windows Server, VMWare, endpoint administration, and MDM solutions. Experience with SolarWinds or similar network monitoring tools. Proven leadership and people management skills. Excellent problem-solving and communication skills. Ability to work in a fast-paced, dynamic environment. Preferred Skills: Certifications such as MCSE, VCP, or similar. Experience with cloud platforms (e.g., AWS, Azure). Knowledge of ITIL or other IT service management frameworks. Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create. Show more Show less

Responsibilities: * Design, implement & maintain monitoring solutions using Nagios, SolarWinds & Zabbix. * Develop Python scripts for automation & alerting integration with Grafana.

Infrastructure Lead Permanent role Location – Pune/Hybrid Exp - 6 to 9 Years This role is responsible for managing and supporting IT infrastructure with a strong focus on virtualization (VMware/Hyper-V), backup and recovery systems, Azure cloud services, systems monitoring (SolarWinds), and enterprise storage (NetApp). The ideal candidate will ensure system reliability, availability, and performance across on-premises and cloud environments. IT Operations & Infrastructure Support: Maintain day-to-day IT operations and ensure availability of business-critical systems. Troubleshoot and resolve system, network, and infrastructure issues. Monitor system performance and proactively identify potential issues. Virtualization (VMware/Hyper-V): Manage and maintain VMware vSphere and Microsoft Hyper-V environments. Perform virtual machine provisioning, migrations, and resource optimization. Ensure high availability and disaster recovery configurations are in place. Cloud Services (Azure): Deploy, manage, and support Azure resources including VMs, storage, networking, and backups. Work with Azure Active Directory, Azure Monitor, and related services. Implement cost optimization and security best practices in cloud environments. Requirements Backup & Recovery: Administer enterprise backup solutions (e.g., Veeam, Commvault, or similar). Manage backup schedules, perform recovery testing, and ensure data protection compliance. Monitor backup jobs and troubleshoot failures promptly. Monitoring (SolarWinds): Configure and maintain SolarWinds monitoring tools. Create and manage dashboards, alerts, and reports. Provide proactive support and performance tuning based on monitoring insights. Storage Management (NetApp): Maintain and administer NetApp storage systems (ONTAP, SnapMirror, SnapVault, etc.). Allocate and manage LUNs, volumes, and shares. Monitor storage health, capacity, and performance Relevant certifications (e.g., VMware VCP, Microsoft Azure Administrator, NetApp Show more Show less

Role: IT Operations Lead Location: Navi Mumbai Budget: 25 to 30 LPA Experience: 15 to 20 years ROLE SUMMARY The IT Operations Lead will oversee the day-to-day operations of our Corporate IT Operations Centre, guiding a team of technical support professionals to proactively identify and resolve issues before they affect users. The ideal candidate will have strong troubleshooting skills and solid experience with LAN, WAN, UC, Firewalls, Messaging, and Collaboration technologies. This role is key to maintaining a stable, reliable IT environment and driving continuous operational improvement. DUTIES AND RESPONSIBILITIES  Responsible for the 24/7/365 maintenance, and support of corporate systems infrastructure, including networking, telephony, security, and physical security  Responsible for the conformance with and continuance of Corporate ISO 20000 and 27001 certifications; including extracting reporting from ITSM & SMS systems  Ensure ISO compliance and associate documentation for all IT assets, as well as, oversight team member charged with all IT configuration items and assets, including servers, desktops, laptops, desk and mobile phones, local and network printers, software, licenses, and peripherals  Project Planning & Estimation:  Lead comprehensive requirements analysis and provide accurate project estimations.  Develop and implement effective project planning strategies.  Team Management & Leadership:  Mentor and lead a diverse team, fostering a collaborative and inclusive team culture.  Assign daily/weekly tasks to the team based on skills and project needs.  Code Review & Quality Assurance:  Ensure adherence to coding standards through regular code reviews.  Implement robust quality assurance processes.  Project Delivery & stakeholder Interaction:  Manage project timelines, identifying and mitigating potential delays.  Communicate effectively in English with stakeholders to share related project updates.  Team Collaboration & Communication:  Collaborate cross-functionally to ensure seamless project execution.  Establish effective communication channels and conduct regular team meetings.  Proactively addressing concerns for development concerns using communication channels.  Operational Efficiency & Process Improvement:  Oversee day-to-day project operations, implementing streamlined processes.  Identify opportunities for process improvement.  Stakeholder Relationship Management & Satisfaction:  Build strong stakeholder relationships, proactively addressing concerns.  Implement stakeholder/user satisfaction surveys to ensure exceptional service.  Communication Skills:  Communicate effectively in English, maintaining a peaceful and non-aggressive tone.  Facilitate clear communication channels within the team and with clients.  Resource Management:  Assign tasks according to team expertise and optimize resource allocation.  Discuss new resource requirements with HOD. QUALIFICATION & EXPERIENCE  15+ years of experience leading the design, integration, and management of enterprise infrastructure solutions.  Effectively communicate with customers of all levels (technical and non- technical)  Ability to effectively prioritize workload in a fast-paced, frequently changing environment while remaining detailed and organized  Strong interpersonal, written, verbal communication, and presentation skills, with the ability to interface effectively with individuals at various levels, both internally and externally  Ability to work well under pressure while consistently meeting time- sensitive deadlines  Analytical with strong problem-solving abilities and creative resolution skills  Ability to work well independently, as well as effectively contribute to a team environment  Ability to analyze data to create KPI  Experience in design, optimization, and implementation and operational support activities for Networking equipment such as Routers, Switches, ASAs, WiFi AP/Controllers, WAN Accelerators, Firewalls, IPS/IDS, Sniffers, and Circuit Management  Experience conducting architecture reviews to assess the impact of proposed systems and preparation of mitigation plans.  Certification in Cisco networking and communication technologies.  Layer 2/3 Ethernet Fabric. (such as Brocade, Cisco, Arista)  Firewalls (such as Palo Alto and Cisco ASA)  WAN (such as Cisco & Juniper; MPLS, DWDM, VPN, etc.)  Certification preferred: CCNP, MCSE, CISP, ITIL, 6SIGMA  Experience in managing/leading customer and support escalations directly  Demonstrable IT Service Management leadership experience and results in Trend Analysis, Problem Management, RCA, Continuous Service Improvement, Management Information Reporting, Change Management, etc  Experience with monitoring solutions such as Zabbix, Nagios, Cacti, Solarwinds, etc  Excellent communication and leadership skills  Experience in performing vendor management  Good Analytical skills, Problem-solving, and Interpersonal skills  Experience with transformation to public cloud infrastructure, software- defined networking, and Infrastructure as a Service models Show more Show less

Ensure that updated Configuration Item information is always available to Customer in the Configuration Management database (CMDB) and EA Tool. Understanding Network topology and should be responsible for migrations/ deployments Required Hands on knowledge for ACI and leaf / spine architecture. Candidates must have good hands-on knowledge in routing protocols like BGP, EIGRP and OSPF. Candidate should have good knowledge of switching protocols. (VLAN, Port channel, VTP / STP and SNMP) Candidates should have hands-on knowledge with SolarWinds. Candidate should have hands on knowledge with Meraki Dashboard and Meraki switches. Track points of traffic congestion, latency, bottle necks, jitters etc. Hardware asset discovery, tracking and reporting (including firmware versions-N-1 and configuration details) Support multi-vendor Network appliances Maintain and update the operational documentation. Document any Customer-approved exceptions to Network standards and reference Architecture, Install, test, and certify operating system service packs, hot fixes, patches and/or Upgrades, Perform all performance tuning for Network devices, Manage and perform configuration planning for Network devices

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Data Center Management/ DCIM, knowledge of Data Center Facilities hardware such as such as Servers, networking equipment, UPS, PDU, environmental devices etc. In a position to troubleshoot and resolve incidents and problems associated with it.Have skills to support remote location facilities operation, maintenance, office moves etc. To be able to assist rack, stack and connect & configure for monitoring Perform day-to-day operations, maintenance, and monitoring of data center facilities hardware including: Servers, switches, routers UPS (Uninterruptible Power Supplies), PDUs (Power Distribution Units) Environmental monitoring devices (temperature, humidity sensors, etc.) Troubleshoot and resolve incidents, faults, and performance issues related to hardware infrastructure. Rack, stack, cable, and label IT equipment as per design specifications. Configure monitoring tools to track performance and health of data center components. Collaborate with IT teams and vendors for system installations, maintenance activities, and upgrades. Support remote site operations, ensuring adherence to company standards and operational SLAs. Assist in planning and executing office moves, expansions, and hardware migrations. Maintain accurate inventory records and documentation for assets and configurations. Adhere to and enforce all safety, compliance, and security policies for data center operations. Y our future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: 10+ years of hands-on experience in Data Center Operations or IT Infrastructure support. Solid understanding of DCIM tools and practices. Proven experience with physical IT infrastructure: servers, networking gear, UPS, PDU, etc. Strong diagnostic and problem-solving skills related to hardware and facility components. Experience in cabling, power provisioning, and environmental monitoring in data centers. Ability to interpret network and rack diagrams. Proficiency in using ticketing systems and maintaining technical documentation. Ability to support facilities operations remotely and coordinate with local technicians. Strong communication and coordination skills with cross-functional teams. Preferred Technical and Professional Experience: Certifications such as CompTIA Server+, Network+, DCIM, or Data Center Facilities Management . Experience working with infrastructure monitoring tools (e.g., SolarWinds, Schneider EcoStruxure, NetBox, etc.). Familiarity with ITIL processes and incident/change management best practices. Exposure to hybrid data center/cloud environments (AWS Outposts, Azure Stack, etc.). Experience supporting enterprise office relocations or infrastructure scaling projects. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: 7+ years of experience with Veeam Backup & Replication in enterprise environments. Strong understanding of backup architectures including deduplication appliances (e.g., Dell EMC Data Domain). Hands-on experience with Veeam components: Veeam ONE, Backup Repositories, Proxies, and Enterprise Manager. Proven ability to design and deploy scalable backup infrastructures. Experience with storage systems and integration (e.g., Data Domain, ExaGrid, HPE StoreOnce). Familiarity with virtual infrastructure (VMware vSphere, Hyper-V) and cloud backups (e.g., Veeam for AWS/Azure). Experience in scripting and automation (PowerShell, Veeam APIs) is a plus. Excellent troubleshooting, analytical, and documentation skills. Preferred Technical and Professional Experience: Veeam Certified Engineer (VMCE) certification. Experience with backup reporting tools and health dashboards. Knowledge of cybersecurity best practices in backup and recovery. Experience with enterprise monitoring and ticketing tools (e.g., ServiceNow, SolarWinds). Familiarity with ITIL processes and documentation standards. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We're looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you're looking to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us! Overview: Responsible for actively managing enterprise-level customer accounts to position the value of SolarWinds' customer success programs. Creates a powerful customer experience, ensuring strong retention rates, product adoption, and customer advocacy. Engages with customers to obtain valuable feedback that will allow SolarWinds to create a stronger overall customer experience. Responsibilities: Act as the primary relationship holder and point of contact for SolarWinds throughout deployment and the entire customer journey. Work with customers who are identified as at risk and get them to a state of satisfaction. Maintain regular contact with assigned cases. Regularly deliver value conversations related to SolarWinds product offerings, relevant industry trends, corporate updates, and detailed account business reviews. Impacting on retention rate, increasing product adoption, and ensuring customers act as advocates for SolarWinds. Recommend process changes to customer success leadership. Record customer details, profile data, and activities in CRM. Identify at-risk customers and work to help turn their customer experience around by utilizing customer success programs such as training, support, Premier Support, Success Center, etc. Anticipate potential issues within the customer base. Create action plans to resolve. Follow up with customers who provide csat/DSAT support surveys. Gather additional details about the customer experience. Look for trends where the organization can work cross-functionally to create stronger customer experiences. Manage ad hoc projects as determined by the manager May be required to assist the sales effort from a customer success point of view. Be the voice of the customer internally, providing feedback to all relevant departments. Qualifications: Strong written and verbal communicator Proficient in speaking English Advanced problem-solving skills Advanced Microsoft Suite skills CRM and or ERP experience (Salesforce.com, Netsuite.com, Gainsight) Solid technical acumen e.g., understanding of networks, software licensing. Proven experience consistently achieving goals, KPIs, and other measures. Strong understanding of how to engage and excite a customer, ensuring a powerful customer experience. SaaS experience and ITSM background an assets. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Network Specialist you will be responsible for providing high-level network consulting services, analysing complex network requirements, and recommending suitable solutions to our clients. Responsibilities: Collaborate with clients to understand their business objectives, technical requirements, and network architecture needs. Conduct thorough audits and assessments of existing network infrastructure, identifying areas for improvement and potential risks. Design customized network solutions that align with client requirements, industry best practices, and technology trends. Create detailed network design documents, including diagrams, configurations, and migration plans. Oversee the implementation and configuration of network solutions, ensuring successful deployment within defined timelines. Provide technical guidance and troubleshooting expertise to resolve complex network issues. Conduct network performance analysis, monitoring, and capacity planning to optimize network performance and scalability. Stay up-to-date with emerging technologies and industry trends related to modern networks, and make recommendations to enhance the network infrastructure. Collaborate with cross-functional teams, including project managers, engineers, and system administrators, to ensure successful project delivery. Provide mentorship and guidance to junior network engineers and technicians. Requirements : Bachelor’s degree in computer science, Information Technology, or a related field. 7-10 years of experience in network consulting, design, and implementation, preferably in a client-facing role. Must possess a strong knowledge in basic network fundamentals, including concepts such as OSI & TCP/IP model, subnetting, Layer-2 and Layer-3 technologies, etc Proficient in network protocols and technologies such as TCP/IP, DNS, OSPF, BGP, MPLS, VLANs, VPNs, and firewalls. Hands-on experience with network equipment from leading vendors, such as Cisco, Juniper, Arista, etc. Proficient in security elements such as firewalls, IDS/IPS, etc. Strong expertise in modern network technologies, including but not limited to SD-WAN, virtualization, cloud networking, software-defined networking (SDN), and network automation. Expertise on Ansible for seamless automation of IP network configurations, optimizing the deployment and management of networking infrastructure. Expertise on Terraform to define and provision IP network resources, ensuring consistent and scalable network architectures. Proficient in cloud networking technologies and Secure Access Service Edge (SASE). Familiarity with network monitoring and management tools, such as Wireshark, SolarWinds, ThousandEyes, LiveNX etc. Excellent analytical and problem-solving skills, with the ability to assess complex network requirements and propose effective solutions. Strong communication and interpersonal skills, capable of effectively presenting technical concepts to both technical and non-technical stakeholders. Industry certifications from vendors like Cisco, Juniper, Zscaler, Palo Alto, Fortinet etc. are highly desirable. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, o Veeam Backup and Replication 9/ 9.5/ o Zerto backup Exchange o Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits: Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The Day-to-day Responsibilities Will Include Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. This position is for Network Expert to be a part of Connectivity Service team to provide Operations support in 24*7 rotational shift. Roles and Responsibilities Install, configure, test, maintain, upgrade, patch, monitor, and troubleshoot networking hardware, software, networked peripheral devices. Monitor and test network performance and provide network performance statistics and reports Leveraging toolkits like Solarwinds, Dynatrace and Nexthing Receive, respond, and resolve incoming incidents and requests under agreed SLAs. Perform remote analyze, diagnosis, and resolution of complex network problems for a variety of end users Recommend, schedule, and perform network improvements, upgrades, and repairs Practice network asset management, including maintenance of network component inventory Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data Liaise with, and provide training and support to, help desk support staff on network issues. Perform network equipment updates and respond to security audits Perform system backups and recovery Operational experience with or immediate on the job training in Zscaler, DNAC and Palo Alto Networks security equipment will need to be achieved. Qualifications Required BE, MSc, MCA, Computer Science or related discipline. Experience (Years): Minimum 4 years related experience Technologies Required Experience working on DNAC and ISE (Cisco). Expertise on security (Palo Alto), wireless technologies (Aruba), VPN (Zscaler) will be definitely be a plus Extensive technical knowledge of Cisco network operating systems and technologies, protocols and standards, networking hardware and software solutions including but not limited to Ability to operate network component analyzers, scanners, and testers. Hands-on network troubleshooting experience. Good understanding of ITIL processes and best practice Fluency in English, both written and spoken Must be highly-motivated and have a positive attitude Excellent listening and customer service skills Excellent communication, interpersonal and organizational skills Must be a team player Must be mature and tactful Understanding of SLA terms Proven track record working in a global and multicultural environment Who we are : We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work : When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Healthineers’ specific businesses, please visit our company page here. As an equal opportunity employer, we welcome applications from individuals with disabilities. Data Privacy : We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies : Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities. Show more Show less

Description Description This is a full-time position that requires strong experience and knowledge on Windows Servers, Azure technologies such as Entra ID, Storage accounts, App services etc with understanding of other clouds like AWS and GCP. T he Senior Systems Administrator will be responsible for configuring, deploying, monitoring and managing in Trinity’s Infrastructure hosted on Azure, AWS and GCP. Additionally, the Senior Systems Administrator will be responsible for ensuring the proper backup are in place of Infrastructure regardless of the platform. This position also includes the responsibility of vulnerability and patch management. The Senior Systems Administrator will be working directly with other departments of organization when and where needed. Technical Skills : Strong knowledge of Microsoft Windows operating systems. Strong experience with Azure cloud technologies such as (but not limited to) Azure Entra ID, App service, Databricks, Storage Account, Virtual Machine, Azure recovery services, networking components. Strong knowledge of Enterprise applications and SSO configurations. Knowledge of security tools management such as Zscaler, Sentinel One or any other. Strong experience in backup administration using tools such as Veeam Backup. Strong experience in monitoring tools such as SolarWinds, Logic Monitoring etc. Strong understanding of Networking protocols such as DNS, DHCP, TCP/IP, HTTP/HTTPS and SFTP. Strong knowledge of Patch management and vulnerability remediation. Should have knowledge of Automations using PowerShell scripting. Should be good in maintaining SOPs and documentation. Should be well versed with ITIL process and ticketing tool such as Service-Now. Technical Skills (Good to Have): Experience in Linux operating systems troubleshooting. Experience with SOC or other common IT regulatory standards. Experience with AWS/GCP cloud services. Experience in Office365 Administration and support Experience on GitHub Experience on Azure DevOps. Basic understanding of network management on Cisco switches and firewalls. Qualifications Education: B.E/BTech in Computer Science or related field Work Experience: 4 to 7 years of hands-on experience on system administration, network management, and security protocols on Azure cloud. The ideal candidate will have a proven track record of managing complex systems and ensuring their reliability, security, and performance. Show more Show less

Overview Terralogic is a top IT service provider company that excels in providing technology services for the connected world. With a focus on stability and increased productivity, we invest in a broad range of technical skills and domain experts to support our customers’ roadmap and business needs. Our approach involves understanding our customers’ problem statements and providing optimized solutions at great value. Job Summary The NOC Engineer is responsible for monitoring, maintaining, and supporting the network and infrastructure systems in a 24×7 Network Operations Center environment. This role ensures system availability, performance, and reliability while troubleshooting issues and escalating as needed to ensure minimal downtime and swift resolution. Total Experience 2+ years of experience Job Skills Bachelor’s degree in computer science, Information Technology, or related field. 1-3 years of experience in network/system monitoring or support roles. Knowledge of TCP/IP, DNS, DHCP, routing, switching, firewalls, and VPNs. Experience with monitoring tools like Nagios, Zabbix, SolarWinds, PRTG, or similar. Familiarity with Linux and Windows operating systems. Good problem-solving and communication skills. Ability to work in a fast-paced, shift-based environment. Preferred Qualifications: Industry certifications such as CCNA, NCA, NCP, Microsoft MCP. Experience with cloud environments (AWS, Azure, GCP). Familiarity with ITIL practices and ticketing systems like ServiceNow, JIRA, or Remedy. Responsibilities Monitor network, systems, and infrastructure using NOC tools and dashboards. Respond to alerts and incidents promptly, ensuring resolution within SLAs. Troubleshoot network and system issues, escalating to L2/L3 teams when necessary. Perform routine maintenance tasks such as patching, backups, and health checks. Document incidents, root cause analysis, and actions taken in the ticketing system. Coordinate with ISPs, vendors, and other support teams for issue resolution. Follow standard operating procedures (SOPs) and create/update documentation as needed. Maintain shift handover notes and reports. Participate in 24×7 shift rotations, including nights, weekends, and holidays. Apply Now Show more Show less