Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Solarwinds Administration Good to have skills : Splunk Administration, AppDynamics Administration, Dynatrace Administration, No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :We are seeking an experienced SolarWinds Administrator to lead the implementation and management of our network and systems monitoring solutions. The ideal candidate will possess deep knowledge of SolarWinds, strong troubleshooting skills, and the ability to work collaboratively with development and operations teams to enhance network and system performance.Key Responsibilities: SolarWinds Administration: Install, configure, and maintain SolarWinds environments for various applications and services. Manage user roles, permissions, and access controls within SolarWinds. Monitor and optimize SolarWinds performance, ensuring that metrics and alerts are properly configured. Development and Customization: Develop and implement custom dashboards, reports, and alerts tailored to business needs. Create and configure custom instrumentation for applications to capture key performance metrics. Collaborate with development teams to integrate SolarWinds with CI/CD pipelines. Performance Monitoring and Troubleshooting: Analyze network and system performance data to identify bottlenecks, anomalies, and areas for improvement. Troubleshoot and resolve issues related to network and system performance using SolarWinds tools and features. Conduct root cause analysis of performance issues and present findings to stakeholders. Qualifications: Education:Bachelor's degree in Computer Science, Information Technology, or a related field. Experience:5-10 years of experience with SolarWinds, including administration and development roles. Technical Skills: Strong understanding of network and system architecture and performance metrics. Proficiency in scripting languages such as PowerShell, Python, or Bash. Experience with database technologies (SQL, NoSQL) and cloud platforms (AWS, Azure, GCP). Analytical Skills:Excellent problem-solving abilities and a strong analytical mindset focused on performance optimization. Certifications:External certifications related to SolarWinds or network/system administration are highly desirable. Communication:Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences.Work Location:Bangalore / Gurugram / Pune / Hyderabad / Mumbai / Noida / KolkataWork Schedule:Must work from the office 5 days a week on rotational shifts. Qualifications 15 years full time education

Company Details: Invecto is a Growing IT Infrastructure Solution firm. We are into End-to-End IT Services. We connect our customers with Innovative and Advanced Technologies which are new in the market. We design our solutions in such a way, which are the most innovative solutions that can help to collaborate business efficiently and derive business outcomes. Invecto enables you to unlock the sheer potential to reach your goals.Our key alliance partners are Cisco, CrowdStrike, Fortinet, Palo Alto, Aruba, HPE, Google Cloud, Microsoft Azure, Zscaler, Netskope, and so on. We work on the following areas :IT INFRASTRUCTURE SERVICES SECURITY AND MANAGED IT SERVICESCOLLABORATIONPERFORMANCE OPTIMIZATIONDATA CENTER SOLUTION Website: https://invecto.co.in/ Location :Pune, Baner. We are looking for an experienced Network Manager to lead and oversee the design, implementation, security, and maintenance of enterprise network infrastructure. The ideal candidate should have expertise in network architecture, security, cloud networking, and team management. This role involves leading a team of network engineers, ensuring network uptime, performance optimization, and implementing best practices for security and scalability. Key Responsibilities : Network Design & Strategy : Define and implement network architecture, policies, and best practices. Oversee LAN, WAN, SD-WAN, VPN, MPLS, and cloud networking solutions. Collaborate with IT leadership to align network infrastructure with business goals. Work with vendors and service providers for network procurement and upgrades. Network Security & Compliance Implement and manage firewalls, IPS/IDS, Zero Trust security, and VPNs. Ensure compliance with ISO 27001, NIST, GDPR, and industry regulations. Conduct security audits, penetration testing, and risk assessments. Manage incident response, threat detection, and disaster recovery planning. Team Leadership & Operation: Lead and mentor a team of network engineers and administrators. Establish SOPs, SLAs, and KPIs for network performance and service delivery. Collaborate with IT, cybersecurity, and cloud teams for seamless integration. Develop training programs to upskill team members in new technologies. Network Monitoring & Troubleshooting. Ensure 24/7 network availability and performance optimization. Utilize monitoring tools (SolarWinds, PRTG, Nagios, Wireshark, etc.). Troubleshoot complex network issues and provide escalation support. Oversee disaster recovery and business continuity planning. Cloud & Emerging Technologies Design and manage cloud networking solutions (AWS, Azure, GCP). Implement SDN (Software-Defined Networking) and SD-WAN for scalability. Explore AI-driven network automation and network-as-a-service (NaaS). Technical Skills: Networking: Advanced expertise in BGP, OSPF, MPLS, VLANs, QoS, STP, SD-WAN Security: Next-Gen Firewalls (Palo Alto, Cisco ASA, Fortinet), VPN, NAC, IDS/IPS Cloud Networking: AWS VPC, Azure Virtual WAN, Hybrid Cloud, ExpressRoute Wireless & VoIP: Cisco Meraki, Aruba, Ruckus, VoIP, SIP Trunking Network Automation: Python, Ansible, Terraform, Cisco DNA Center Monitoring Tools: SolarWinds, Wireshark, Nagios, PRTG Soft Skills : Leadership & Team Management – Leading, mentoring, and motivating teams. Strategic Planning – Aligning network infrastructure with business needs. Vendor & Stakeholder Management – Negotiating with ISPs, vendors, and service providers. Problem-Solving – Quick decision-making for critical network issues. Preferred Certifications : CCNP / CCIE (Cisco Certified Network Professional / Expert) JNCIP / JNCIE (Juniper Networks Certified Professional / Expert) PCNSE (Palo Alto Certified Network Security Engineer) AWS/Azure Networking Certifications ITIL Foundation (for IT Service Management) Education background : Bachelor of Engineering (Any stream …preferably E&TC, Computer, IT ) or MCA/MCM Soft Skills:Excellent written /verbal English communication, Team Leadership, Collaboration

Job Information Date Opened 09/15/2024 Job Type Full time Industry IT Services Work Experience 4-5 years Salary 25K-30K City Dehradun State/Province Uttarakhand Country India Zip/Postal Code 248001 About Us Linkwave Technologies Pvt. Ltd. (LTPL) is a government-licensed Internet Service Provider in India, focusing on offering reliable, secure, and affordable internet services throughout Uttarakhand. Established in 2016 by two IT entrepreneurs, LTPL delivers advanced digital communication, networking, and connectivity solutions including high-speed Internet Leased Line, Corporate Business Broadband, and VPN services. With over 50 points of presence across the region, LTPL collaborates with major telecom players like Airtel, Vodafone, and Tata Tele services to ensure top-tier internet access for small medium and large businesses. Job Description We are looking for an experienced and skilled Level-2 Network Engineer with a strong background in routing protocols (especially BGP), switching technologies, and network troubleshooting. The ideal candidate will have 3-5 years of hands-on experience managing and optimizing network infrastructures. You will be responsible for maintaining the integrity of high-availability network infrastructure, diagnosing complex network issues, and working with a team of engineers on advanced network configurations. This is an exciting opportunity. For those looking to work with cutting-edge networking technologies and grow within the field. Requirements Key Responsibilities: Network Design & Optimization: Assist in designing, implementing, and optimizing scalable and secure network architectures to meet business needs. Team Dispatching: Must be a team player and can handle 10 on filed Executievs and would be Responsible for initial steps network related complaints and Frequently visit to the client side if required. Routing & Switching: Configure and maintain Layer 2 and Layer 3 networks, focusing on advanced routing protocols like BGP, OSPF, EIGRP, etc. Manage and troubleshoot enterprise-grade switching environments (VLANs, STP, VTP, port-channeling). BGP Configuration & Maintenance: Implement, configure, and maintain BGP peering and policies for multi-homed environments. Troubleshoot BGP-related issues such as route flapping, convergence problems, and incorrect route advertisements. Network Troubleshooting: Act as a point of escalation for Level-1 engineers to resolve complex network issues involving routers, switches, firewalls, and load balancers. Use advanced troubleshooting tools and techniques to diagnose performance bottlenecks and outages. Network Monitoring: Proactively monitor network performance using tools such as SolarWinds, Nagios, PRTG, etc., and address performance degradation, latency, or congestion issues. Security: Ensure network security by implementing and managing firewalls, VPNs, IDS/IPS, and other security appliances. Collaborate with the security team to prevent network vulnerabilities and ensure compliance with security best practices. Documentation: Maintain up-to-date network diagrams, configuration files, and documentation for ongoing network projects and existing infrastructure. Collaboration: Work closely with vendors, ISPs, and internal teams to ensure seamless integration and support of network services. Mentoring & Guidance: Provide mentorship to junior engineers, assisting in knowledge transfer and best practice implementation. Project Management: Contribute to network-related projects, such as network upgrades, migrations, and capacity planning, ensuring they are delivered on time and within scope. Required Qualifications: Experience: 3-5 years of hands-on experience in network engineering, with a strong focus on routing, switching, and BGP. Technical Skills: Advanced knowledge of routing protocols, especially BGP, OSPF, EIGRP, and the ability to configure, optimize, and troubleshoot them. Experience managing Layer 2 and Layer 3 switch configurations, VLANs, VTP, spanning-tree protocol, and inter-VLAN routing. Strong understanding of MPLS, VPNs (site-to-site and remote access), and load balancing technologies. Familiarity with network security principles and firewalls (e.g., Cisco ASA, Palo Alto, Fortinet). Proficiency in using network monitoring tools such as SolarWinds, PRTG, Nagios, or similar. Certifications: Cisco Certified Network Associate (CCNA) or Professional (CCNP) or equivalent certification preferred. Other certifications such as Juniper Networks Certified Professional (JNCP) or vendor-specific certifications (e.g., Fortinet, Aruba) are a plus. Soft Skills: Excellent problem-solving and analytical skills. Ability to work independently, manage priorities, and escalate issues when necessary. Strong communication skills, both written and verbal, to explain technical concepts to non-technical stakeholders. Ability to work in a fast-paced, team-oriented environment and collaborate with cross-functional teams. Preferred Qualifications: Experience with cloud networking environments such as AWS, Azure, or Google Cloud. Familiarity with SD-WAN technologies and network automation tools (Ansible, Python scripting, etc.). Prior experience in a data center or large enterprise network environment. Experience working with ISPs and managing external BGP peering and multi-homed environments. Physical Requirements: Ability to lift and install networking equipment (up to 50 lbs). Occasional on-call duty or weekend work may be required for maintenance windows or emergency situations. Benefits Compensation & Benefits: Competitive salary, based on experience and certifications. ESI & EPF benefits Health, insurance. Paid time off (PTO) and holidays.

Job Information Date Opened 09/15/2024 Job Type Full time Industry IT Services Work Experience 5+ years Salary 32K-34K City Dehradun State/Province Uttarakhand Country India Zip/Postal Code 248001 About Us Linkwave Technologies Pvt. Ltd. (LTPL) is a government-licensed Internet Service Provider in India, focusing on offering reliable, secure, and affordable internet services throughout Uttarakhand. Established in 2016 by two IT entrepreneurs, LTPL delivers advanced digital communication, networking, and connectivity solutions including high-speed Internet Leased Line, Corporate Business Broadband, and VPN services. With over 50 points of presence across the region, LTPL collaborates with major telecom players like Airtel, Vodafone, and Tata Tele services to ensure top-tier internet access for small medium and large businesses. Job Description We are seeking an experienced and highly motivated IT/Network Manager to lead and manage our Service & Support Team. This role requires hands-on experience with network infrastructure (Routing, BGP, Switching), while also managing and mentoring Level-1 (L1), Level-2 (L2), RF, and Field Engineers. You will be responsible for ensuring smooth and efficient operations within the team, from handling customer complaints to managing network troubleshooting and service tasks. As the point person for the service and support team, you will ensure that customer issues are acknowledged and resolved in a timely manner, and that your team is well-trained, motivated, and aligned with company objectives. Requirements Key Responsibilities: Team Leadership & Management: Lead and supervise the L1, L2, RF, and Field Engineers, ensuring that they perform their duties efficiently and effectively. Schedule weekly shifts and rosters, ensuring proper coverage for all networks and service-related tasks. Regularly monitor team performance, provide feedback, and motivate team members to achieve high standards. Conduct training and educational sessions to enhance the technical knowledge of your team. Network Operations Management: Oversee the configuration, maintenance, and optimization of the network infrastructure, with a focus on advanced routing protocols (BGP, OSPF) and switching technologies (VLANs, STP). Serve as the primary escalation point for complex technical issues related to routing, switching, and BGP configuration. Ensure that the network infrastructure is running smoothly and that outages, slowdowns, or other issues are quickly resolved. Customer Service & Support: Ensure that customer complaints and service requests are promptly acknowledged, logged, and addressed. Monitor customer satisfaction and ensure that issues are resolved within established SLAs (Service Level Agreements). Work closely with your team to ensure that customer networks are operating effectively and that any issues are communicated transparently to customers. Develop and maintain strong relationships with customers, ensuring they are satisfied with service and support. Incident & Problem Management: Manage and coordinate the response to network incidents, ensuring swift resolution and proper escalation when necessary. Track and report recurring issues, working with your team to implement preventive solutions. Reporting & Communication: Provide regular updates to the Operations Manager on network performance, customer service metrics, and team productivity. Prepare detailed reports on customer complaints, network incidents, and team performance for senior management. Collaboration & Vendor Management: Collaborate with vendors and ISPs to ensure external services and equipment function optimally. Assist in network procurement, upgrades, and troubleshooting with third-party vendors. Required Qualifications: Experience: 3-5 years of experience in network engineering with a strong focus on routing protocols (BGP, OSPF), switching, and troubleshooting. Proven experience in managing teams of technical support engineers, including scheduling, mentoring, and performance evaluation. Technical Skills: Strong knowledge of Layer 2 and Layer 3 networking, BGP peering, VLAN management, and inter-VLAN routing. Proficiency in network monitoring and management tools (SolarWinds, PRTG, Cacti, Nagios, etc.). Solid understanding of network security protocols, firewalls, and VPN management. Experience with RF (Radio Frequency) technologies and field engineering is a plus. Certifications: Cisco Certified Network Associate (CCNA) or Professional (CCNP) or equivalent certification preferred. Other networking certifications (Juniper, Fortinet, etc.) are advantageous. Soft Skills: Strong leadership and team management skills with a focus on motivation, education, and support. Excellent communication skills to work with both customers and internal teams. Problem-solving mindset, able to think critically under pressure. Ability to multitask and prioritize in a fast-paced environment. Preferred Qualifications: Experience in managing customer support operations and ensuring SLA compliance. Familiarity with RF networking and field deployment support. Experience working in ISP or telecom environments is a strong plus. Leadership Responsibilities: Team Development: Mentor and coach your team to improve their skills and foster career development. Create a positive and collaborative work environment where team members feel supported and motivated. Performance Monitoring: Track individual and team performance metrics, ensuring alignment with company goals and customer expectations. Handle conflict resolution, employee performance issues, and take corrective actions when necessary. Customer Focus: Customer Complaint Handling: Ensure timely acknowledgment and resolution of customer complaints, minimizing downtime and dissatisfaction. Be proactive in resolving issues, even before customers experience significant impact. Service Improvement: Continuously seek ways to improve the quality of service provided to customers by optimizing internal processes, improving communication, and reducing network incidents. Physical Requirements: Ability to lift and install network equipment (up to 50 lbs). Occasional travel may be required for on-site customer support or team supervision. Benefits Compensation & Benefits: Competitive salary, based on experience and certifications. Health, dental, and vision insurance. Paid time off (PTO) and holidays. Career growth opportunities within the organization.

Job Information Date Opened 09/15/2024 Job Type Full time Industry IT Services Work Experience 1-3 years Salary 15K-18K City Dehradun State/Province Uttarakhand Country India Zip/Postal Code 248001 About Us Linkwave Technologies Pvt. Ltd. (LTPL) is a government-licensed Internet Service Provider in India, focusing on offering reliable, secure, and affordable internet services throughout Uttarakhand. Established in 2016 by two IT entrepreneurs, LTPL delivers advanced digital communication, networking, and connectivity solutions including high-speed Internet Leased Line, Corporate Business Broadband, and VPN services. With over 50 points of presence across the region, LTPL collaborates with major telecom players like Airtel, Vodafone, and Tata Tele services to ensure top-tier internet access for small medium and large businesses. Job Description We are seeking a motivated and detail-oriented Level-1 Network Engineer to join our growing IT team. The ideal candidate will be responsible for providing day-to-day support and monitoring of network infrastructure, troubleshooting issues, and assisting with the implementation of network projects. This is an entry-level position perfect for individuals looking to start their career in network engineering, with opportunities for growth and development. Requirements Key Responsibilities: Monitor Network Performance: Responsible for initial steps of customer query or complaint , Regularly monitor network systems, routers, switches, firewalls, and other critical infrastructure to ensure optimal performance. Troubleshooting & Support: Provide first-level support for network-related issues, including diagnosing and resolving network connectivity issues, equipment failures, and performance degradation. Frequently visit to the client side. Coordination with Field Engineers to resolve the field complaint with in TAT Incident Management: Respond to network alarms, incidents, and service requests, ensuring timely resolution or escalation to senior engineers as needed. Compliance of SLA/KPI of fiber network Documentation: Maintain accurate network documentation, including diagrams, configurations, and change logs. Network Maintenance: Perform routine maintenance tasks such as firmware updates, patch management, and hardware upgrades under the guidance of senior engineers. Security Compliance: Assist in implementing and monitoring network security protocols, including firewalls, VPNs, and intrusion detection systems. Assist in Deployments: Support the deployment of new network hardware and technologies, including cabling, rack mounting, and equipment installation. Collaboration: Work closely with other IT team members to identify, troubleshoot, and resolve network-related problems. Learning & Development: Stay updated with new network technologies, certifications, and best practices to enhance personal and team knowledge. Required Qualifications: Education: Associate's or Bachelor’s Degree in Computer Science, Information Technology, Network Engineering, or a related field. Equivalent experience is also acceptable. Certifications: Preferred certifications include CompTIA Network+, Cisco Certified Network Associate (CCNA), or similar. Technical Skills: Basic understanding of networking concepts such as TCP/IP, sub netting, VLANs, and routing protocols. Familiarity with network hardware, including routers, switches, and firewalls. Experience with network monitoring tools (e.g., SolarWinds, PRTG, Cacti Nagios) is a plus. Understanding of network security principles (firewalls, VPNs, IDS/IPS). Soft Skills: Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Willingness to learn and adapt to new technologies and challenges. Preferred Qualifications: Experience working in a help desk or technical support role. Hands-on experience with Cisco, Juniper, or other networking equipment. Physical Requirements: Ability to lift and install networking equipment (up to 50 lbs). Availability to work flexible hours, including nights, weekends, or on-call shifts if needed. Benefits Compensation & Benefits: Competitive salary commensurate with experience. ESI, EPF Health, insurance.