592 Solarwinds Jobs - Page 2

The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Engineer L0 - Scheduling and Alerting, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation- lets talk! Reporting to the Sr. Manager of IT Services, the IT Engineer Associate is responsible for supporting multiple applications across the organization, which include Windows, AD, Citrix, Office 365 and additional applications like PagerDuty, Redwood CPP that you will be trained. As a member of our well-respected IT team, you will enjoy a wide variety of self-directed work within a supportive team environment. A positive attitude with the desire to focus on and please the customer, including the ability to quickly understand the customers point of view, will be key success factors in your role. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Monitor event alerts, acknowledge and, when appropriate, escalate to the next level support team(s). Perform in-depth monitoring for P1 and P2 critical applications and basic monitoring for P3, P4 applications. Notify Outage Management Team as the first point of contact for critical P1 and P2 alerts to ensure timely escalation and resolution. Schedule jobs in SAP tool for different systems, ensure successful runs and restart when required. Cleanup NAS backup server files. Prepare weekly error report and ensure tickets are created for all failed jobs. Prepare weekly & monthly Task performance/ Aging reports, drive aging calls with wider team and ensure tickets are closed on time/record justification if required. Support IT changes, prioritizing change requests, assessing impact, and accepting changes which meet requirements. Maintain internal knowledge repository. Manage ticketed query system and ensure queries and resolutions are tracked and kept up to date. QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree or equivalent experience within an enterprise level corporate IT environment is required. Experience in IT monitoring is highly desirable. Direct experience with Jenkins, Nprinting, Cloudwatch, Qlikview, SolarWinds, Redwood, OpManager and/or PagerDuty is highly desirable. Certifications in AWS or ITIL is a plus. KNOWLEDGE S AND ABILITIES (Those necessary to perform the job competently) Knowledge of ITIL based Incident, Problem and Change Management processes. Strong problem solving and analytical skills. Ability to self-start and to effectively participate in a team environment. Ability to be an on-call escalation point for production support and scheduled off-hours/weekend work if/when required. Ability to focus on the customer and to adhere to processes defined for customer issue handling. Ability to examine, summarize, and effectively present data when required. Commitment to high professional and ethical standards in a diverse workplace. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

About NCR Atleos Job Title Network Operations L2 Analyst Job LocationMumbai , India Shifts Rotational : A Network Operations L2 Analyst plays a crucial role in maintaining and optimizing an organizations network infrastructure. Our company is growing rapidly and is searching for experienced candidates for the position of Network Operations L2 Analyst. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Key Responsibilities Implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firms business needs. Participate in the design, setup and configuration of complex L2/L3 switches. Maintain, create and update all network documentation and topology diagrams. Support multiple datacenters consisting of Cisco Nexus LAN (L2/L3), Console switches, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers, Aruba Device and other miscellaneous network appliances. Research, evaluate, maintain and perform Cisco IOS code upgrades for a global network infrastructure. Leverage multiple network monitoring tools to analyze network traffic patterns to proactively identify performance issues and account for capacity planning. Work with multiple vendors routinely for support, feature enhancement and design strategy when required. Responsible for managing and maintaining SD Wan networks. Full ownership of all WAN routers, configurations, QoS policies and ensuring stability of the network 24/7. Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations. Support, manage and maintain network monitoring system for the firms global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management. Support of the firms global wireless infrastructure made up of all Cisco thin APs and Cisco Wireless LAN Controllers. On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours. When requested, attends IT meetings and scheduled teleconferences. Other duties and projects as assigned. Opportunity to embrace the position, exposure to the latest technologies and growth potential. 3 - 5+ years related work experience preferably in a professional services environment. Experience with Cisco Nexus L2/L3 switching technology. Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS. Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9Ks. Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto. Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE. Network monitoring tools (SolarWinds, Site24x7), SNMP, Wireshark. Experience with Zscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required. Excellent written, oral and interpersonal communications skills. Ability to conduct research into network issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Qualification EducationBachelors degree in IT / Computer Science or equivalent streams. Cisco certifications in Routing, switching and/or Wireless is an added advantage. Work Environment: This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules / shifts and supporting 24x7 operations. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

About The Role We are looking for a Jira Service Management Administrator with an experience of 3+ years administering Jira Service Management in a cloud environment. Requirements Strong command of JQL and AQL, along with experience in scripting languages for example Python, JavaScript, Groovy or PowerShell. Demonstrated experience with Jira Software, Confluence, Opsgenie, Status page, Bitbucket and Atlassian Guard. Proven ability to work with REST APIs and connect Atlassian Cloud to enterprise systems such as Entra ID, Salesforce, SAP, SolarWinds or ServiceNow. Skilled in managing advanced permission schemes, issue security, custom fields, screen schemes and global automation. Sound understanding of ITSM practices including incident, problem, change, service request and knowledge management. Experience in supporting Agile teams and managing Jira Software projects with boards, sprints, and Epics. Prior involvement in the merger, cleanup or migration of multiple Atlassian Cloud sites. Familiarity with configuration item modeling and the use of asset management as a lightweight CMDB. Experience with enforcing compliance controls audit logging and secure access to sensitive data in Atlassian Cloud. Basic understanding of portal customization and user interface optimization for intuitive service desk experiences. Familiarity with Insight reports, Jira analytics or exporting data for Power BI/Tableau use. Ability to create internal documentation and training for Jira users and team leads. Relevant ACP-120 (Jira Administration), ACP-420 (JSM Project Administration) or similar. Show more Show less

Skills, Abilities, And Knowledge Core Routing and Switching (Cisco Catalyst/Nexus, Meraki, Dell, Arista) BGP, OSPF, EIGRP, VXLAN, MPLS, IPSEC, GRE Firewall Architecture (Palo Alto, Checkpoint, Cisco ASA/Firepower) Load Balancers (F5 BIG-IP LTM/GTM, Citrix ADC) VPN technologies (site-to-site, client-based, SSL VPNs) SD-WAN Technologies (VeloCloud, Meraki SD-WAN, Cisco SD-WAN) Network Access Control (Aruba ClearPass, Cisco ISE) Wi-Fi Solutions (Aruba, Cisco Wireless, Mist Systems) Network Monitoring and Management Tools (SolarWinds, ThousandEyes, PRTG) Cloud Networking (Azure Virtual WAN, AWS VPC Peering/Transit Gateway) Scripting basics (Python, Ansible) for network automation Conduct regular audits and implement necessary remediation measures Document solutions and best practices for knowledge sharing purposes Excellent Communication And Presentation Skills Ability to translate complex technical concepts to non-technical stakeholders Strong analytical and problem-solving abilities Strategic thinking and business acumen Collaborative approach to working with cross-functional teams Show more Show less

Overview Terralogic is a top IT service provider company that excels in providing technology services for the connected world. With a focus on stability and increased productivity, we invest in a broad range of technical skills and domain experts to support our customers’ roadmap and business needs. Our approach involves understanding our customers’ problem statements and providing optimized solutions at great value. Job Summary The NOC Engineer is responsible for monitoring, maintaining, and supporting the network and infrastructure systems in a 24×7 Network Operations Center environment. This role ensures system availability, performance, and reliability while troubleshooting issues and escalating as needed to ensure minimal downtime and swift resolution. Total Experience 2+ years of experience Job Skills Bachelor’s degree in computer science, Information Technology, or related field. 1-3 years of experience in network/system monitoring or support roles. Knowledge of TCP/IP, DNS, DHCP, routing, switching, firewalls, and VPNs. Experience with monitoring tools like Nagios, Zabbix, SolarWinds, PRTG, or similar. Familiarity with Linux and Windows operating systems. Good problem-solving and communication skills. Ability to work in a fast-paced, shift-based environment. Preferred Qualifications: Industry certifications such as CCNA, NCA, NCP, Microsoft MCP. Experience with cloud environments (AWS, Azure, GCP). Familiarity with ITIL practices and ticketing systems like ServiceNow, JIRA, or Remedy. Responsibilities Monitor network, systems, and infrastructure using NOC tools and dashboards. Respond to alerts and incidents promptly, ensuring resolution within SLAs. Troubleshoot network and system issues, escalating to L2/L3 teams when necessary. Perform routine maintenance tasks such as patching, backups, and health checks. Document incidents, root cause analysis, and actions taken in the ticketing system. Coordinate with ISPs, vendors, and other support teams for issue resolution. Follow standard operating procedures (SOPs) and create/update documentation as needed. Maintain shift handover notes and reports. Participate in 24×7 shift rotations, including nights, weekends, and holidays. Apply Now Show more Show less

Hi Folks, Urgent hiring for below role. Role: Lead Linux Admin with AWS Experience: 5-15 years Job Type: Fulltime Location: Hyderabad, India (Hybrid 3 days onsite a week) Job Title: System Admin/Linux Admin-Linux CentOS / Rocky Linux / Alma Linux,Ansible AWS is must have Job Description: · Good verbal and written communication skills to be able to clearly & effectively communicate with clients based out of the US / Europe / India. · Should possess a good knowledge in the Linux Administration to be able to tackle L1 & L2 tickets. And a hands-on & recent experience in installing, configuring, and maintaining RHEL or RHEL based distros like CentOS / Rocky Linux / Alma Linux is a must. · Should possess a good knowledge & have hands-on experience in setting up local file systems(ext4, XFS etc), shared file systems (NFS etc) and maintaining them including troubleshooting all the issues related to them. Should possess good knowledge in Linux file permissions. · Should possess a good knowledge in Linux networking, including setting up network interfaces, routing, firewall (iptables) for various scenarios and be able to troubleshoot any network issues at OS level. · Should have a good knowledge in Linux / Unix user management, local / LDAP / NIS etc and how to integrate external user databases like AD with Linux. · Should possess a good knowledge & hands-on experience in Ansible & scripting (bash or python). · Should have hands-on experience with any monitoring tools like zabbix, prometheus, solarwinds etc and ticketing tools like JIRA, github / gitlab issues etc. · Should possess the ability to understand new concepts & technologies quickly and should also have good troubleshooting & analyzing skills to work with minimum supervision. · Should possess a basic understanding of version control systems like Git & git repo hosting websites like GitHub. And should also have a basic understanding of DevOps concepts & DevOps tools like Jenkins / GitLab. · Should possess at least a basic knowledge & some exposure at workplace to at least one of the major cloud service providers (AWS / Azure / GCP). · Should be willing to explore & learn new technologies as per the projects' requirements and come up with suggestions / solutions for the issues at hand. · Should be willing to work flexible hours & contribute to the improvement of processes within the team and to be a team player. Please share resume at adarsh.bhalse@bluefishtechnologies.net Contact number: +91 9589977718 Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The role of Platform Support Engineer (L2) is a developing subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers. What You'll Be Doing Key Responsibilities: Provides support to users/administrators of the company platform. Supports and contributes to the growth of best practices for delivery of support services. Ensures understanding of the platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Acts as a customer advocate, prioritizing and managing assigned incidents and escalations in queue. Engages with the cross functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution. Performs any other related task as required. Knowledge and Attributes: Developing knowledge of the components in cloud/web applications. Demonstrated ability to troubleshoot the difficult technical issues. Demonstrated exposure to network monitoring connectors such as SCOM, Solarwinds etc. Developing understanding of SNMP traps and MIBs/OIDs. Developing understanding and ability to modify basic XML, JSON, Regular Expressions (RegEx). Developing understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST. Developing understanding of object-oriented programming skills (Java strongly preferred). Good understanding of database concepts. Developing understanding of ITSM, CMDB and ITIL business process. Proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation management. Excellent communication skills (verbal and written). Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology or Computer Science or related field. Relevant ITIL certification. Required Experience: Moderate level experience providing customer facing technical support. Moderate level experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM). Moderate level experience providing SaaS support is desirable. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

We're Hiring: Network Operations Support Engineer Location: Bengaluru, Delhi, Lucknow Experience: 1–10 Years Mode: Full-Time | On-Site/Remote/Hybrid We are looking for a skilled and proactive Network Operations Support Engineer to join our growing IT infrastructure team. If you enjoy tackling escalated issues, managing secure networks, and playing a key role in uptime and performance — we’d love to hear from you. Key Responsibilities Network Troubleshooting & Management Resolve escalated L1 issues such as switch ports, connectivity, and basic routing Monitor and maintain network health using advanced tools Assist with VLANs, subnetting, and routing protocol configurations Firewall & Security Device Administration Modify firewall rules under change protocols Monitor traffic logs, block attempts, and support IDS/IPS updates Manage proxies and web filtering policies VPN & Remote Access Support Troubleshoot VPN issues on client and firewall sides Support SSL certificates and MFA integration Maintain secure site-to-site VPN connections Security Monitoring & Incident Handling Respond to alerts such as failed logins, malware, and unauthorized access Support malware isolation and incident handling Patch & Update Management Apply firmware and software updates Monitor endpoint security compliance Backup & Configuration Management Maintain and restore network device backups Keep configuration documentation updated Compliance & Policy Enforcement Ensure adherence to security and network policies Support audits with reports, logs, and configurations Collaboration & Escalation Work with L3 teams for complex issues Document diagnostics thoroughly for escalation What You Need Hands-on experience with switches, routers, VPNs, and firewalls Familiarity with tools like Wireshark, Nagios, SolarWinds, etc. Working knowledge of IDS/IPS, proxy servers, and MFA Strong troubleshooting and documentation skills Industry Technology, Information and Internet Employment Type Full-time Show more Show less

Company Description Team Geek Solutions (TGS) is a global technology partner based in Texas, specializing in AI and Generative AI solutions, custom software development, and talent optimization. TGS offers a range of services tailored to industries like BFSI, Telecom, FinTech, Healthcare, and Manufacturing. With expertise in AI/ML development, cloud migration, software development, and more, TGS helps businesses achieve operational efficiency and drive innovation. Note Only immediate joiners to apply. Candidate serving 0-15 days of notice to apply. Strong proficiency and experience of at least 6+ years in ServiceNow Notice Period : Immediate joiners or 0- 15 days serving Job Description We are seeking a talented and motivated ServiceNow Developer to join our team and play a key role in designing, developing, and implementing innovative solutions on the ServiceNow platform. Have to collaborate with business stakeholders to understand their needs and translate them into effective technical solutions using the ServiceNow platform. Responsibilities Collaborate with business analysts and stakeholders to understand business requirements, user stories, and workflows. Translate business requirements into technical specifications for ServiceNow development. Develop, configure, and customize ServiceNow modules (e.g., Incident Management, Change Management, Problem Management) using ServiceNow development tools (GlideScript, UI Builder). Create and maintain integrations between ServiceNow and other enterprise applications using APIs (REST). Write clean, efficient, maintainable, and well-documented code adhering to ServiceNow best practices. Conduct unit testing, integration testing, and regression testing to ensure functionality, performance, and security of developed solutions. Troubleshoot and resolve technical issues within ServiceNow applications, leveraging debugging techniques and knowledge of ServiceNow logs. Participate in code reviews to ensure quality and adherence to coding standards. Document technical designs, configurations, and code for future reference and knowledge transfer. Stay up-to-date with the latest ServiceNow features, updates, and security patches through continued learning and attending relevant training. Assist with the development and implementation of ServiceNow knowledge base articles and training materials. Worked in CMDB Workspace, CMDB Data Manager and CI’s life cycle management, CMDB Query Builder, IRE, CMDB Health 3’Cs, CI Audit, CMDB Compliance, CSDM Implementation. Making sure GCP discovery is fine on day to day basis. Troubleshoot if required based on various scenarios. Majorly these includes E to E Discovery, Service Mapping & Cloud management implementations. Also worked on some other areas like ITSM, Catalogs development, reporting and dashboarding, Asset management and PA. BMC, Solarwinds, Nagios, Performance manager tools. Working as ServiceNow Software Engineer. Have worked on ServiceNow ITOM Area, working on Operational Activities like CMDB issues, Discovery issues, Services/service offering issues, CMDB relationship, data propagation jobs & other foundation data issues. Discovery- Implemented Discovery for H&M & Resolving & fixing issues across discovery module/applications. Day to day activities on Discovery Schedules – Onprem/cloud. CMDB- Configure CMDB Health, Configuration View/Service View/Group View to support stakeholders to view the CMDB Health on 3’Cs- Completeness, Compliance, Correctness. Worked on IRE Rules & troubleshooting issues on IRE for Different Configurations Classes. Health Inclusion Setup, Relationship creation based on Accountable/responsible Ownership of Devices/Services. CMDB Modelling activities. ServiceNow Greenfield Implementation- Worked on New Greenfield ServiceNow Instance on Setting up ITOM project / Foundation Data / Integration – SCCM, Ldap across Dev/Prod/Test Environments. Service Mapping- Experience on Setting up 50+ Application Services Mapping & end to end troubleshooting steps to be followed & worked on Tags based Service mapping, Machine Learning, Pattern Based ( experience on Custom Pattern creation based on Application & organization requirements ). Skills: data,apis,itsm,ui builder,glidescript,catalogs development,reporting,discovery,bmc,cloud,code,cmdb,rest,machine learning,service mapping,management,solarwinds,nagios,performance manager tools,dashboarding,servicenow,asset management Show more Show less

Overview Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we’ve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers’ journey. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth. We are currently looking for an IT Infrastructure Systems Administrator, reporting to the IT Infrastructure Server Manager, to join our IT Datacenter Infrastructure team. The position of IT Infrastructure Systems Administrator within the Datacenter Server Team has the following shared responsibilities: Responsibilities Systems Administration for all internal IT compute and storage consumption across Quest including: Data Center infrastructure Physical infrastructure OS compliance Backup and DR services Power, access, capacity management and planning VMware Hypervisor technologies and associated software suites, VCS, Aria Etc Systems Patching and security compliance Specific Team Member Related Responsibilities Include IT Infrastructure Data Center Server team case management, and operational reporting to the IT Infrastructure Data Center Server Manager The execution of IT Infrastructure Data Center Server team specific initiatives and projects, often with multiple internal customers. Collaboration with IT Infrastructure teams peers (Network, Services & Ops) to achieve shared IT Infrastructure departmental goals and objectives IT Infrastructure Data Center Server team Change Management processes IT Infrastructure Data Center Server team OnCall and after hours Support Continual technical training and skill development All IT Infrastructure Data Center and Server team related documentation, runbooks, and processes. Qualifications The position of IT Infrastructure Systems Administrator requires the following qualifications: An in-depth understanding of the basic principles behind infrastructure processes and procedures Strong written, verbal and presentation skills Good analytical and problem solving skills Ability to quickly understand both business and technical concepts Excellent interpersonal skills with the ability to interact with both technical and non-technical customers Self motivated, quality driven, customer focused Understands and embraces cultural diversity Proven ability to multi-task and prioritize workloads 5+ years of relevant IT Infrastructure administrative experience Proven Technical Ability With The Following Technologies Windows infrastructure including Azure and Office 365 Server & Desktop virtualization including VMWare, AVS, vRealize, Horizon Server Patching Technologies - KACE / SCCM Dell Hardware Cisco Hardware SAN and NAS storage - Dell Compellent technologies / Pure Technologies Backup Solutions e.g. NetVault/Quorstor Inventory and Asset Management Solutions - specifically Netbox Management and Monitoring solutions - Foglight, SolarWinds, VMware Technologies - vSphere, vCenter, Aria, VCS, Automation, Horizon etc Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. We’re not the company that makes big promises. We’re the company that fulfills them. We’re Quest: Where Next Meets Now. Why work with us! Life at Quest means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationship. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members’ health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at http://www.quest.com/careers . Show more Show less

Job Type: Full-time | Shift-based | Onsite/Hybrid Department: Network Operations / Infrastructure Services Joining: Immediate or within 30 days Job Summary: We are seeking a skilled and proactive NOC Administrator to join our IT Infrastructure team. The successful candidate will be responsible for real-time monitoring of service dashboards and system alerts, initial troubleshooting of incidents, and escalation as necessary. The role also includes handling server-related tasks in VMware Hypervisor and Microsoft Azure environments. Key Responsibilities:Monitoring & Incident Response Monitor infrastructure alerts via dashboards and monitoring tools (e.g., PRTG, Zabbix, SolarWinds). Identify, log, and triage alerts to determine root cause and severity. Perform first-level diagnosis and resolution of system and application issues. Escalate unresolved or critical issues to on-site/on-call teams as per SLA and escalation protocols. Maintain clear and timely communication with internal teams during incident lifecycle. Server & Virtualization Management Monitor and manage Windows/Linux servers hosted on VMware vSphere/ESXi . Handle routine server tasks such as snapshot management, VM creation, and basic performance tuning. Monitor virtual infrastructure for resource utilization and alert thresholds. Coordinate with L2/L3 teams for deeper hypervisor-level or host-level troubleshooting. Cloud Operations (Azure) Support daily operational tasks in Microsoft Azure environment (VM status checks, alert responses). Monitor and respond to Azure resource health and performance issues. Assist in provisioning or modifying virtual machines and services in Azure. Basic understanding of Azure Monitor, Advisor, and Service Health for alert and issue tracking. Required Skills & Experience: 1–3 years of experience in a NOC or System Administration role. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP). Hands-on experience with VMware vSphere/ESXi environments. Exposure to Microsoft Azure cloud platform. Familiarity with monitoring and alerting tools (PRTG, Nagios, etc.). Comfortable working in 24/7 shift operations and escalation models. Proficiency with ticketing systems (e.g., ServiceNow, Jira). Preferred Qualifications: Degree in Computer Science, Information Technology, or related field. Certifications: VMware VCA/VCP, Microsoft AZ-104 or equivalent, CompTIA Network+/Security+. Experience with backup and restore processes on virtualized infrastructure. Soft Skills: Strong troubleshooting and analytical thinking. Clear communication and documentation habits. Ability to remain calm and methodical during critical incidents. Team player, proactive, and self-driven. Show more Show less

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Role NOC/Command Center (Specialist/Associate – Relevant Exp: 1 Year to 5 years) Job Responsibilities Monitoring & L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Initial triage of incidents related to Infrastructure (network – router, switch, Meraki devices, access points, SDWAN ;server – Windows & Linux etc.) & application issues using knowledge articles. Work on service requests (network device onboarding & offboarding, certificate management, alert enablement in SolarWinds etc.) following the documented process. Perform health check activities and monitor performances of infrastructure components & applications. Responding & resolving incidents within SLA Making inbound & outbound calls with ISP & onsite tech team. Engage third parties (as required) to support resolution for Supplier Services Engage other technical teams to support resolution for supplier services. Keep the incident updated as per discovery or end user information on real time basis. Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, and escalations. Validating the accuracy of incident/Service request submitted by Service desk to ensure categorization, prioritization and configuration item are accurate. Initiate the technical bridge upon Major Incident declaration and provide update on the bridge to all stakeholders. Send email communications and notifications during major incident bridges. Engage Incident commander/ supervisor/on call manager. Confirmation with end users/technical teams for issue resolution and update all stakeholders on technical bridge. Create problem tickets & outage records for major incidents. For P1/P2 incidents, where vendor is involved, ensuring that Incident being addressed by the vendor is actively managed and that the vendor provides timely resolution. Must be willing to work in shifts, provide hand-over to next shift, send business readiness checklist Key Skills and Experience: Hands-on experience on at least 1 ITSM tool (ServiceNow, Remedy, etc.,). Proven verbal and written communication skills, which will be key in driving customer communication during critical events. Demonstrating proficiencies in at least one of the technology domains (preferably network). Proven understanding of ITIL framework Experience working in Managed services environment providing application support, with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management. ITIL 4 certification is a plus Show more Show less

As the Service Manager - Service Desk , you will act as the key technical contact for all Service Desk escalations and support delivery. You will be aligned with the client’s Technology Infrastructure team - bringing values of excellence, accountability, and service-first thinking to the forefront. Key Responsibilities Serve as the subject matter expert and escalation point for all remote IT support activities involving Network, Audio-Visual (AV), Print services, and Telephony infrastructure. Manage the lifecycle of service requests within SLA parameters, including documentation, tracking, escalation, and status updates. Provide Tier 2 escalation support for Remote Building Technology issues. Troubleshoot and resolve network issues (e.g. VLAN, SSID, IP allocation), AV hardware/software, and enterprise print systems like Everyone Print. Collaborate closely with internal and external support teams to escalate issues as required, ensuring resolution within OLA/SLA timelines. Support onboarding and integration of vendor teams to ensure a seamless support experience for end users. Contribute to client-aligned IT projects and ensure successful execution as per scope and training. Create, update, and maintain knowledge base articles, SOPs, and process documentation. Who We’re Looking For Minimum of 3 years' experience in Service Desk or IT support leadership or equivalent, ideally in a global/multi-location environment. Bachelor's degree in information technology, Computer Science, or related field. Strong interpersonal, communication, and stakeholder management skills. Comfortable working in dynamic, evolving environments with a proactive and analytical mindset. Knowledge of ITIL processes and a commitment to high-quality service delivery. Flexibility to work outside regular hours during planned maintenance, outages, or escalated incidents including weekends and holidays. Preferred Experience and Certifications Hands-on experience with network technologies and wireless vendors such as Cisco, Ruckus, or Mist. Familiarity with network monitoring tools like Zabbix, SolarWinds, or LogicMonitor. Exposure to automation tools and scripting is a plus. Certifications preferred: JunOS, Cisco IOS, or Ruckus product proficiency ITIL Foundation v3 or v4 Valid Network Fundamentals certificate Working knowledge of Salesforce and Jira Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role Roadmap development: Develop a roadmap to guide development efforts. Gather and analyze customer feedback Backlog Management: Create, refine, and maintain the product backlog. Prioritise backlog items based on business value, customer needs, and technical feasibility. Ensure that backlog items are well-defined, clear, and actionable. Stakeholder Collaboration: Collaborate with stakeholders to prioritize requirements. Working with the Development Team: Clearly define user stories with acceptance criteria. Participate in Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives. Be available to answer questions, clarify requirements, and provide feedback. Accept or reject work based on defined acceptance criteria. Ensuring Value Delivery Ensure that each sprint delivers value to customers and the business. Measure product performance and user satisfaction to drive improvements. Adapt and iterate based on feedback and evolving priorities. Risk & Issue Management Identify risks and work with the team to mitigate them. Balance competing priorities to ensure smooth development. Continuous Improvement Stay up to date with Agile and industry best practices. Improve processes for better efficiency and collaboration. Qualifications: Experience: Minimum of 5 years of experience as a product owner, with a focus on software products. Education: Bachelor's degree in Computer Science, Engineering Skills: Strong analytical and problem-solving skills, excellent communication and presentation skills, and the ability to work effectively in a fast-paced environment. Technical Knowledge: Understanding of software development processes and technologies. Leadership: Proven ability to lead and motivate cross-functional teams. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

Job Summary We are seeking an experienced Infra. Technology Specialist with 5 to 9 years of experience to join our team. The ideal candidate will have expertise in SolarWinds SME to have Strong Design Implementation Maintenance and Troubleshooting Experience on SolarWinds Product Suite with good knowledge on complete IT Infrastructure i.e. Systems Servers Hardware Storage technologies Network (Routing & Switching Wireless Firewalls) Security and other Misc. technologies. Responsibilities SolarWinds SME to have Strong Design Implementation Maintenance and Troubleshooting Experience on SolarWinds Product Suite with good knowledge on complete IT Infrastructure i.e. Systems Servers Hardware Storage technologies Network (Routing & Switching Wireless Firewalls) Security and other Misc. technologies. As the candidate will be interacting with clients and key stake holders so an effective communication is essential. Oversee the implementation and maintenance of wireless networks to ensure optimal performance and security. Manage and configure Cisco Wireless systems to support organizational needs. Provide technical support and troubleshooting for switching and routing Cisco devices. Utilize SolarWinds Log & Event Manager to monitor and analyze network events and logs. Develop and document network policies and procedures to maintain system integrity. Collaborate with cross-functional teams to design and implement network solutions. Conduct regular network assessments to identify and mitigate potential issues. Ensure compliance with industry standards and best practices for network security. Lead efforts to optimize network performance and reduce downtime. Provide training and support to junior team members on network technologies and best practices. Develop and maintain detailed network documentation and diagrams. Participate in the evaluation and selection of new network technologies and tools. Communicate effectively with stakeholders to provide updates on network status and projects. Qualifications Demonstrate proficiency in Wireless Cisco Wireless Switching & Routing Cisco and SolarWinds Log & Event Manager. Exhibit strong decision-making skills to address network issues promptly and effectively. Possess excellent writing skills to document network configurations and procedures clearly. Have a minimum of 5 years of relevant experience in network management and support. Show ability to work collaboratively in a hybrid work model. Display a commitment to continuous learning and staying updated with the latest network technologies. Demonstrate strong analytical skills to assess network performance and identify areas for improvement. Certifications Required Cisco Certified Network Professional (CCNP) SolarWinds Certified Professional (SCP) Show more Show less

Job Title: Business Manager – ManageEngine & SOC Solutions Location: Gujarat, Bangalore and Delhi Function: Sales & Channel Management Company: Lyncbiz India Pvt. Ltd. Job Summary We are looking for a dynamic and results-driven Business Manager to join our team at Lyncbiz , a new-age value-added distributor focused on IT management and cybersecurity solutions. Lyncbiz is part of a diversified business group with consolidated revenues exceeding INR 1,000 crore , providing strong financial backing, operational stability, and the strategic vision to scale innovative and emerging offerings in the Indian market. As the exclusive authorised distribution partner for ManageEngine in India , Lyncbiz is committed to empowering partners to deliver world-class IT operations and security services to their customers. In addition to our deep focus on the ManageEngine portfolio, we are actively expanding into the distribution of niche and differentiated technology offerings that address the evolving needs of enterprise customers across various industry verticals. In this role, you will lead regional sales initiatives, manage and enable a growing partner ecosystem, and build a strong pipeline for both ManageEngine and Managed SOC (Security Operations Center) services. You will also play a key role in expanding the partner base to support new OEM partnerships as they are onboarded, ensuring early traction and scalable growth across Lyncbiz’s evolving portfolio. ⸻ Key Responsibilities 1. Sales of ManageEngine Solutions • Promote the complete suite of ManageEngine products, including ITSM, ITOM, endpoint management, Active Directory tools, and analytics • Deliver product demos, webinars, and enablement sessions to partners • Handle licensing, deal registration, and renewals in coordination with the OEM and partners 2. Sales of SOC Services • Position and sell Lyncbiz’s Managed SOC offerings to resellers and MSPs • Educate partners on key security concepts: SIEM, incident response, threat detection, and 24x7 monitoring • Collaborate with the SOC team for pre-sales support, onboarding, and PoCs 3. Channel Development & Partner Enablement • Build and nurture strong relationships with resellers, VARs, and MSPs to drive joint go-to-market initiatives • Onboard new partners and provide continuous training, marketing support, and sales assistance • Help partners build business plans for both ManageEngine and Managed Security Services 4. Pipeline Management & Reporting • Identify, qualify, and manage a pipeline of opportunities across assigned accounts and geographies • Meet or exceed quarterly and annual sales targets • Maintain accurate opportunity records in CRM and provide regular sales forecasts ⸻ Key Result Areas (KRAs) / Key Performance Indicators (KPIs) • Sales Target Achievement: Meet or exceed quarterly and annual sales quotas for ManageEngine and SOC services through the reseller channel • Partner Activation: Onboard and activate a defined number of new resellers/MSPs per quarter • Pipeline Health: Maintain a qualified sales pipeline of 3–4x the quarterly sales target • Forecast Accuracy: Maintain forecast accuracy within ±15% of actual sales • Enablement Activities: Conduct at least two partner enablement sessions or webinars each month • CRM Hygiene: Ensure 100% opportunity and activity logging in CRM with timely updates ⸻ Required Qualifications • 2–5 years of experience in IT infrastructure or cybersecurity sales, preferably within a distribution or partner-led environment • Familiarity with ManageEngine or similar platforms (e.g., SolarWinds, ServiceNow, Ivanti) • Strong understanding of SOC services and cybersecurity fundamentals • Excellent communication, presentation, and negotiation skills • Proven ability to manage and grow reseller relationships, and align with new OEMs as needed ⸻ Preferred Qualifications • Established network of IT resellers, VARs, systems integrators, or MSPs • Experience with ITSM, endpoint security, SIEM, or network monitoring tools • Technical understanding of IT infrastructure, Active Directory, endpoint security, or security frameworks like ISO 27001/NIST ⸻ What We Offer • Competitive compensation with high-growth potential • CTC: Up to ₹12 LPA (₹6 LPA fixed + ₹6 LPA variable, linked to achievement of quarterly/annual targets) • Opportunity to represent leading global IT and cybersecurity brands • Structured onboarding and continuous product training • Fast-paced, entrepreneurial environment with significant career growth opportunities Show more Show less

CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Senior Consultant/Specialist Senior As a Senior Consultant at Deloitte Consulting, you will be responsible for review, modify and lead the team to build and operate highly scalable client environments on cloud or Hybrid cloud or on premises within HCMS framework. The work you will do includes: Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture Establish technical design/development guides, templates and standards and ensure compliance Run the daily calls / meetings with respect to deliverables and build the weekly status reports to be reviewed with leadership/client Troubleshoot Aruba and Cisco wireless issues like WLC Code upgrades, AP join issues, Client association issues, Authentication issues, Guest wireless issues Operational troubleshooting of Cisco ISE and Aruba Clearpass with respect to supplicants and related error understanding. Working experience with ISPs to troubleshoot issues like link down, slowness, link flapping and turning up new circuits. Perform detailed reviews on deliverables and provide technical guidance to the team members Skills / Project Experience: Must Have: Worked on routers, switches, wireless LAN controllers( Cisco and Aruba), access points, (Add-on - F5LTM, Cisco ISE/Aruba Clearpass and network management of APC UPS devices) Experience in Network administration, troubleshooting, implementation, (add-on – planning, designing and architecture) Must know the difference between Core, Distribution, Access and edge network layer Experience in performing IOS upgrades, L3/L2 VLAN configuration, complete configurations of switch and router from scratch, working with on-site engineer to take console of any network device.Minimum knowledge about MPLS configuration Hands-on experience with ticketing tools, specifically Service-Now. Knowledge about ITIL/ITSM processes like Incident, problem, change, task management. Working advance knowledge about Routing protocols like OSPF, EIGRP, BGP and most of the LAN protocols. Experience in any of the WAN technologies like MPLS, DMVPN, GRE IPSec Tunnels, SD-WAN Working experience with protocols like NTP, SNMP, Syslog, 802.11, 802.1x, AAA, ACL, NAT, TACACS, RADIUS, Port Security, Port mirroring Exposure to Enterprise composite network models like Datacentre architecture, branch or remote office architecture. Troubleshooting experience on network performance like QoS, Bandwidth policing, Traffic shaping, Latency, Jitter, bandwidth utilizations Hands-on experience in managing monitoring tool, NetFlow /bandwidth analyzation tools, (add-on – Cisco Prime Infra, Nagios, OpManagaer(NetFlow, CMDB, backup management), SolarWinds Orion) Hands-on experience in managing and administering DHCP and DNS services (either on Windows or Infoblox), SFTP/TFTP. Added experience with tools like Wireshark, Debugging, EEM, Python, Automation, Cisco ACI, SD-WAN (Viptela, Velocloud, or any), SASE technologies. Any technical training completed like CCNA, CCNP, CCIE, Cisco Wireless 6 – 10 years of hands-on experience in routers, switches, wireless LAN controllers, access points, (Add-on - F5LTM, Cisco ISE and network management of APC UPS devices) Ability to perform estimation of work products and cost analysis Knowledge and experience working with Microsoft Office tools Good to Have: Experience in risk analysis, cost estimation, standardization, optimization etc Experience in participation of different types of audits Experience in both on premises and Cloud technologies Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 8 - 10 years of experience working with Advance network troubleshooting skills and traffic engineering experience Location: Hyderabad, Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302249

CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Consultant As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. You will also be responsible for the ownership of tasks assigned through SNOW, Dashboard, Order forms etc. The work you will do includes: Build and operate the client infrastructure Develop understanding of and implement shared responsibility model On premises, IaaS, PaaS and SaaS Implementation of ITIL Framework Incidents, Changes, requests etc. Analyze the requirements from Architect, SME, Client, Application team etc. Work on Monitoring, Backup, Patching, Vulnerability Remediation Monitor the client infrastructure Identity and access management Identify, Analyze, and automate routine tasks Develop understanding of SLA, SLO, SOW etc. Coordinate with multiple teams to serve the request or resolve the incidents Implementation of High Availability, update management, Disaster recovery, Backup and Restore Documentation, Weekly/Bi-Weekly Deck preparation, KB article update Train and Knowledge transfer to junior resources Handover and On call support during weekends on rotational basis QUALIFICATIONS Skills / Project Experience: Must Have: Worked on routers, switches, wireless LAN controllers, access points, (Add-on - F5LTM, Cisco ISE and network management of APC UPS devices) Experience in Network administration, troubleshooting, implementation, ( add-on – planning, designing and architecture) Understanding of difference between Core, Distribution, Access and edge network layer Any technical certifications like Cisco, ITIL Experience in performing IOS upgrades, L3/L2 VLAN configuration, complete configurations of switch and router from scratch, working with on-site engineer to take console of any network device Minimum knowledge about MPLS configuration Hands-on experience with ticketing tool specifically Service-Now. Knowledge about ITIL/ITSM process like Incident, problem, change, task management. Working knowledge about Routing protocols like OSPF, EIGRP, BGP and most of the LAN procotols. Experience in any of the WAN technologies like MPLS, DMVPN, GRE IPSec Tunnels, SD-WAN Working experience with protocols like NTP, SNMP, Syslog, 802.11, 802.1x, AAA, ACL, NAT, TACACS, RADIUS, PortSecurity, Port mirroring Exposure to Enterprise composite network models like Datacenter architecture, branch or remote office architecture. Troubleshooting experience on network performance like QoS, Bandwidth policing, Traffic shaping, Latency, Jitter, bandwidth utilizations Hands-on experience in managing monitoring tool, netflow /bandwidth analyzation tools, ( add-on – Cisco Prime Infra, Nagios, OpManagaer( netflow, CMDB, backup management), Solarwinds Orion) Hands-on experience on managing and administering DHCP and DNS services ( either on Windows or Infoblox), SFTP/TFTP. Added experience with tools like Wireshark, Debugging, EEM, Python, Automation, Cisco ACI, SD-WAN( Viptela, Velocloud, or any), SASE technologies. Any technical training completed like CCNA, CCNP, CCIE, Cisco Wireless Troubleshoot wireless issues like WLC Code upgrades, AP join issues, Client association issues, Authentication issues, Guest wireless issues Operational troubleshooting of ISE with respect to supplicants and related error understanding. Working experience with ISPs to troubleshoot issues like link down, slowness, link flapping and turning up new circuits. Experience on network monitoring tool Associate/Professional level certification on CCNA or CCNP Good interpersonal and communication skills Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries Knowledge and experience working with Microsoft Office tools Good to Have: Understanding of Application and other infrastructure monitoring tools Understanding of end-to-end infrastructure landscape Experience on virtualization platform Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 4 – 6 years of experience working with have managed an enterprise network spread across continents, troubleshoot experience with LAN WAN Wireless, SDN and Security. Location: Hyderabad / Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302238

Job Title: Network Engineer (2–3 Years Experience) – Immediate Joiner Location: Mohali Experience: 2–3 Years Job Type: Full-Time Notice Period: Immediate Joiners Preferred Department: IT / Infrastructure About the Role: We are looking for a skilled and proactive Network Engineer with 2–3 years of hands-on experience in managing, maintaining, and troubleshooting enterprise network systems. The ideal candidate will have a solid understanding of network infrastructure and experience working in IT services or enterprise environments. This is a great opportunity for someone ready to take responsibility in a fast-paced IT setup and contribute to network performance, stability, and security. Key Responsibilities: Configure, maintain, and troubleshoot LAN, WAN, VPN, and firewall infrastructure. Monitor network performance, availability, and security, and proactively resolve issues. Manage routers, switches, access points, and other network equipment. Ensure proper documentation of network configurations, changes, and incidents. Support escalated network issues and coordinate with cross-functional teams. Implement network changes and upgrades following change management protocols. Ensure compliance with IT security policies and data protection standards. Collaborate with vendors and service providers for network-related projects or escalations. Required Skills & Experience: 2–3 years of experience as a Network Engineer or in a similar role within IT firms. Strong knowledge of TCP/IP, DHCP, DNS, VLANs, and subnetting. Experience with Cisco, Juniper, Fortinet, or similar network hardware. Familiarity with firewalls, VPNs, and network monitoring tools (e.g., SolarWinds, PRTG, Nagios). Solid understanding of network security principles and best practices. Ability to perform root cause analysis and create effective solutions under pressure. Excellent problem-solving, communication, and documentation skills. Preferred Qualifications: Bachelor's degree in Computer Science, IT, or related field. CCNA or equivalent certification (preferred). Experience in IT service or managed services environments is a plus. Exposure to cloud networking (AWS, Azure) is an advantage. What We Offer: Immediate onboarding for eligible candidates. Competitive salary and performance-based incentives. Opportunity to work with enterprise clients and modern technologies. Dynamic and supportive work culture. Skill development and certification support. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person

Network Engineer 3 Location Chennai, India Req ID R411802 Job Type Full Time Category Computer Engineering Date posted 06/11/2025 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for network site planning, equipment deployment planning, deployment managing and basic design of network instances. Completes network deployment, manages contract teams in deployment, provisions and supports, wireless, Ethernet transport regional network serving residential and commercial customers. Responds to network incidents, determines resources needed for correction and corrects or leads team involved in resolving incident. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Job Description Core Responsibilities 5+ years of experience in network design, implementation, installation, maintenance and to include: SDWAN technologies troubleshooting of complex networks. Equivalent combination of education and experience considered. CCNP, JNCIP, FNCSP(NSE4), CCVP, CCSP Certification or equivalent on-the-job experience considered Strong working knowledge of various Vendor routers, switches, firewalls, SDWAN appliances and wireless devices to include; Cisco, Meraki, Fortinet, Juniper, Aerohive, Mist and Cradlepoint Strong understanding of networking technologies High Availability protocols such as; HSRP, VRRP, GLBP IP Routing protocols to include; RIPv1, RIPv2, OSPF, BGP, EIGRP, Policy Routing Tunneling protocols to include; GRE, IPSec, DMVPN, IWAN, QOS, Traffic Policing and Shaping ACLs, AAA, TACACS+, RADIUS, SNMP, DHCP Switch VLANs, VTP, STP, Wireless Networking Understanding of VoIP, SIP and PRI voice technologies Understanding of various network tools to include WhatsUp Gold, SolarWinds Orion, Cisco CCE, Cisco Prime, FortiManager, FortiAnalyzer, Wireshark or Netscout Understanding of various compliance requirements, to include, but not limited to, PCI DSS, HIPAA, SOC a plus Organized individual with the ability to manage multiple projects or tasks, while in a leadership or team member role. Strong technical documentation skills, to include creating network diagrams, operations and maintenance procedures, and technical presentations. Strong verbal skills, to include technical presentations to all levels of technical expertise. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Our Benefits We’re proud to offer comprehensive benefits to help you live your best life: Medical, prescription, vision, and dental insurance for eligible employees. 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay. Paid time off including eight observed company holidays and flex time. Exclusive perks + discounts, including tuition assistance, commuter benefits and more!

Job Title: Engineer - Infrastructure Operation Advisor Career Level - C2 Introduction to role Are you ready to take on a dynamic role that combines Windows system administration with cutting-edge observability and monitoring solutions? We are looking for a skilled and motivated Windows + Observability/Monitoring Engineer to support and optimize our enterprise IT infrastructure. In this hybrid role, you will work closely with infrastructure, DevOps, and application teams to proactively identify issues, implement effective monitoring strategies, and enhance system health across both on-premises and cloud environments. Are you up for the challenge? Accountabilities As an Infrastructure Operation Advisor, you will be responsible for ensuring the visibility, performance, and reliability of critical systems. Your role will involve designing, deploying, and managing observability and monitoring solutions. You will collaborate with various teams to maintain system health and proactively address potential issues. Your expertise will be crucial in building and managing dashboards, alerts, and performance metrics for critical infrastructure. Essential Skills/Experience Bachelor’s degree or equivalent with 4-6 years Operational experience in Windows Server/VMware administration Experience in managing Incidents, Problems, changes and capacity management aspects. Demonstrated ability handling large number of incidents via. Any ITSM tool Flexibility to work in shifts on rotational basis covering Americas, EMEA and ASIAPAC regions 24*7 Experience with Service Now ITSM tool is preferred. Experience working in converged infrastructure, UCS, HP Administer, maintain, and troubleshoot Windows Server environments (2016/2019/2022). Ensure OS patching, configuration compliance, and security hardening. Design, implement, and maintain infrastructure monitoring solutions (e.g., SolarWinds, Dynatrace, Prometheus, Zabbix, Datadog, etc.). Build and manage dashboards, alerts, and performance metrics for critical infrastructure. Ensure infrastructure monitoring solutions support compliance and audit requirements. Desirable Skills/Experience When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, our work has a direct impact on patients by transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining brand new science with leading digital technology platforms and data. Join us at a crucial stage of our journey as we become a digital and data-led enterprise. With the backing and investment to succeed, we're driving cross-company change to redefine the entire industry. Here, you can innovate, take ownership, and explore new solutions in a modern technology environment. Ready to make a difference? Apply now to join our team!

Job Title: Senior IT Monitoring Specialist – Checkmk, Prometheus, Zabbix, SolarWinds, Grafana Location: Pune Mandatory Experience Required: · Total Experience: 8+ years in IT infrastructure or related roles · Monitoring Experience: Minimum 5+ years specifically with monitoring tools and platforms Job Overview: We are looking for a seasoned Senior Monitoring Expert to lead our monitoring operations across critical infrastructure and applications. This role demands advanced expertise in Checkmk, Prometheus, Zabbix, SolarWinds, and Grafana , and a strong capability to mentor and train junior team members. The candidate will be responsible for architecting monitoring solutions, ensuring operational excellence, and driving continuous improvement through knowledge sharing. Key Responsibilities: · Lead the design, implementation, and management of monitoring solutions using Checkmk, Prometheus, Zabbix, SolarWinds, and Grafana · Develop and maintain dashboards, alerts, and reporting for comprehensive infrastructure & application monitoring · Create and optimize custom monitoring scripts, exporters, and plugins · Troubleshoot complex monitoring issues and work closely with infrastructure and application teams to resolve them · Perform trend analysis, capacity planning, & proactive alert tuning to reduce false positives & improve incident response · Develop and deliver training programs and documentation for junior monitoring engineers and other IT staff · Facilitate knowledge transfer sessions to build team capability and reduce knowledge silos · Maintain and enhance monitoring architecture for scalability, reliability, and performance · Collaborate with IT leadership to define monitoring policies, SLAs, and KPIs · Ensure adherence to ITIL and operational best practices for monitoring and incident management Key Skills & Qualifications: · Extensive hands-on experience with Checkmk, Prometheus, Zabbix, SolarWinds, and Grafana · Strong skills in scripting and automation using Python, Shell, or PowerShell · Proficient in query languages like PromQL and dashboard design principles · Solid understanding of network protocols (SNMP, ICMP, WMI) and agent- based/agentless monitoring · Experience with alerting frameworks and integrations (email, SMS, webhook, ticketing systems) · Proven ability to lead training sessions and perform knowledge transfer · Strong analytical, troubleshooting, and root cause analysis skills · Experience working in large-scale, high-availability environments · Familiarity with ITIL processes and documentation standards Education & Certifications: · Bachelor’s degree in Computer Science, Information Technology, or a related field · Relevant certifications (e.g., SolarWinds Certified Professional, Prometheus Certified, or equivalent) are a plus Reporting To: Infrastructure Manager / IT Operations Head / NOC Manager Why Join Us? · Lead a critical function ensuring enterprise IT reliability and performance · Opportunity to mentor and develop junior talent within the team · Work with diverse monitoring technologies and drive best practices · Competitive salary and professional growth opportunities How to Apply: Submit resume to career@nectarinfotel.com with the subject line " Sr. Monitoring Expert - [Your Name]." Show more Show less

Job Title: NOC Operation Engineer -I Location: Noida (Hybrid) Rotational Shifts Summary A Network Operations Center (NOC) Engineer is essential to ensuring the reliability, performance, and security of an organization's network infrastructure and systems. They are responsible for monitoring network activity, identifying and resolving issues, and maintaining optimal system performance. The engineer also collaborates with internal teams and external vendors to minimize service disruptions and maintain service-level commitments. Job Overview: A Network Operations Center (NOC) Engineer is responsible for monitoring, troubleshooting, and maintaining an organization’s network and IT infrastructure to ensure high availability and uninterrupted service. Their primary goal is to detect and resolve issues quickly to minimize downtime and ensure optimal system performance. NOC Engineers typically operate from a centralized facility known as the Network Operations Center, where they oversee network activity, respond to incidents, and support ongoing infrastructure operations. Key Responsibilities: • Continuously monitor network, server, application, and cloud infrastructure health using tools such as LogicMonitor, Dynatrace, AWS CloudWatch, and proprietary monitoring platforms. • Detect anomalies, performance degradation, or system outages and initiate prompt response procedures • Accurately assess and classify the severity of incidents, ensuring proper notification, escalation, and resolution within defined SLAs. • Maintain and update incident tickets using ITSM tools, documenting resolution steps, impacted services, and post-incident details. • Analyze logs, alerts, and system behaviors to identify the root cause of issues across routers, switches, circuits, and other network components. • Perform initial triage and resolution; escalate complex issues to Tier II/III teams or vendors as appropriate • Collaborate with telecom carriers, international ISPs, and managed service providers to troubleshoot circuit issues, including latency, packet loss, and downtime. • Follow up on escalated cases and obtain Root Cause Analysis (RCA) or Reason for Outage (RFO) reports for internal records. • Respond to automated alerts, ensuring timely validation and prioritization based on impact and urgency. • Execute standard operating procedures (SOPs) for frequently occurring issues and escalate deviations or unknown scenarios • Assist in scheduled maintenance tasks and support change implementation in accordance with change management policies. • Validate post-change stability and monitor affected systems for anomalies • Maintain up-to-date NOC documentation, incident logs, shift handover reports, and knowledge base articles. • Prepare Excel-based reports on network uptime, incident trends, capacity utilization, and SLA compliance for internal analysis. • Monitor data center environments including power (UPS), temperature, humidity, and equipment status via DCIM tools. • Respond to alerts indicating threshold breaches and coordinate with facilities or on-site personnel for immediate action • Provide clear and timely updates to internal stakeholders, including IT support, application teams, and project managers. • Participate in regular handovers and shift briefings to ensure continuity in operations Requirement & Education Qualifications: • Bachelor’s degree in Information Technology, Computer Science, or equivalent practical experience. • 2–5 years of experience in a Network Operations Center (NOC) or core technical (Server & Network) support environment. • Strong understanding of TCP/IP, LAN/WAN technologies, DNS, DHCP, VPNs, Firewalls, routers, switches, and load balancers. • Experience with enterprise monitoring tools such as LogicMonitor, Solarwinds, Dynatrace, AWS CloudWatch, or similar. • Familiarity with Networking monitoring tools & ticketing systems (e.g. Logic Monitor experience, FreshService, AWS CloudWatch, AppNeta & Lansweeper). • Proficiency in Microsoft Excel for data analysis and reporting. • Follow established procedures and documentation precisely to maintain consistency and compliance across operations. • Contribute to the development and continuous improvement of operational processes and documentation standards. • Strong analytical and troubleshooting skills, with a methodical approach to problem-solving. • Excellent written and verbal communication skills. • Willingness to work rotating shifts, including nights, weekends, and holidays. Preferred Certifications (Optional but Advantageous): • CompTIA Network+ • Cisco CCNA or higher • AWS Certified Cloud Practitioner or CloudWatch experience • LogicMonitor Certified Associate (LMCA) • Microsoft Certified: Azure Fundamentals or related Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to sit and/or remain stationary for extended periods of time. Individual will be required to type and/or operate a computer and other office productivity machinery for extended periods of time. The worker is required to have close visual acuity to perform activities such as: preparing and analyzing data and/or documents; transcribing; viewing a computer terminal and/or extensive reading. The person in this position may need to occasionally walk or otherwise traverse, stand, exert up to 10 lbs. of force to push, pull, lift orotherwise move objects, bend, reach, kneel, and/or twist for minimal periods of time. Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position.. Show more Show less

Job Title: Senior Engineer Career Level: D1 Introduction to role Are you ready to disrupt an industry and change lives? As a Senior Automation and Integration Engineer, you'll be at the forefront of redefining our ability to develop life-changing medicines. Your role will involve designing, developing, implementing, and supporting automation activities to streamline operations, improve efficiency, and reduce errors. You'll integrate different systems and technologies to create a cohesive workflow, collaborating with multi-functional teams to identify automation opportunities and ensure successful implementation. Dive into developing scripts, testing systems, solving issues, and providing technical support while adhering to AstraZeneca's lifecycle methodology and practices. Are you prepared to make the impossible possible? Accountabilities Design, development, implementation, maintenance of Automation & Integration Solutions to improve Enterprise IT Management Tools & Systems Build automation scripts using Python and PowerShell to streamline IT processes, system monitoring, and data extraction Automate alerting, remediation, and reporting processes to enhance operational efficiency Develop and handle pipelines in SnapLogic for process automation and data transformation Create and maintain Power Automate flows for task automation, file management, and report generation Collaborate with multi-functional teams to understand integration requirements and deliver efficient automation solutions Troubleshoot, maintain, and enhance existing integrations and automations to ensure reliability and performance Document integration workflows, automation processes, and support knowledge transfer to team members Must demonstrate the capability to identify and propose innovative solutions to improve service performance Essential Skills/Experience Relevant qualifications in Enterprise IT Automation and Integration Tools Proven experience with API Management tools such as MuleSoft, Snaplogic, Azure API Management A Bachelor’s or Master’s degree in Computer Science or a relative field, or equivalent experience Prior experience in an Information Services/Information Technology environment with good business insight Proven experience of being a great partner with 3rd party suppliers Experience of working within a quality and compliance environment and application of policies, procedures and guidelines 8:12 years of experience in build, develop, implement automation solutions for IT Infrastructure Management Tools such as SolarWinds, Cisco, Splunk, Netbox, Tanium, Aternity or similar tools Experience working on building integrations that consume external APIs or build APIs for external systems consumption Experience with Continuous Integration and building continuous delivery pipelines, such as CodePipeline, CodeBuild, and Code Deploy Strong customer handling and communication skills (must), ability to collect requirements, translate requirements into technical design (detailed design), development of requirement, fix any defects, support UAT Experience in scripting and related languages like JavaScript, PHP, Python, PowerShell, Perl, etc Excellent communication, analytical and problem-solving skills Desirable Skills/Experience Well versed in ITIL V3.0 practices and process Agile Methodology Knowledge of Software Development Cycle Certification in Mulesoft, Snaplogic Demonstrate initiative, strong customer orientation, and cross-cultural working Experience in handling Agile based delivery model and able to produce high quality work Experience in working on Large Enterprise Environment globally supporting & working with geographically remote colleagues Ability to interpret and communicate technical information into business language Experience in working with AIOps Tools When we put unexpected teams in the same room, we ignite bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and bold world. At AstraZeneca, you'll be part of a team that combines brand-new science with leading digital technology platforms. Our work has a direct impact on patients by empowering the business to perform at its peak. We are committed to driving cross-company change that redefines the entire industry. With a spirit of experimentation lived every day through events like hackathons, we enable AstraZeneca to perform at its peak by delivering outstanding technology and data solutions. Here you can combine technology skills with a scientific approach while broadening your understanding of our wider work. Ready to make a meaningful impact? Apply now to join our team! Show more Show less

Job Title: Technical Support Specialist Experience Level: 5+ Years Location: Remote Department: Infrastructure & Technical Services Job Summary: We are seeking a skilled and proactive specialist in who can provide Network Support, Windows Desktop Support, Microsoft 365 Infrastructure Support, and Server Administration Support to join our Infrastructure & Technical Services team. The ideal candidate will have over five years of hands-on experience in said mentioned support areas. This role is critical in maintaining the stability, security, and performance of our customers infrastructure. The candidate must also be bilingual in Spanish and English , with the ability to translate technical terms between the two languages. Key Responsibilities: Monitor, troubleshoot, and support enterprise network infrastructure including LAN/WAN, firewalls, and switches. Support and maintain Palo Alto firewalls, including security policies, NAT, and VPNs. Administer and support Cisco switches, VLANs, and spanning tree protocols. Collaborate with cross-functional teams to support infrastructure projects and deployments. Maintain network documentation, diagrams, and standard operating procedures. Provide support for Windows desktop environments, including installation, configuration, and maintenance. Troubleshoot and resolve hardware, software, and network issues for end users. Manage and support mobile devices (iOS and Android) using Mobile Device Management (MDM) solutions. Administer and maintain IT service management tools such as ManageEngine. Support and configure Windows, Apple iOS and Android devices in a corporate environment. Provide support for Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune. Manage user identity and access through Azure Active Directory, including conditional access policies and MFA. Monitor M365 service health, investigate incidents, and resolve issues using Microsoft 365 Admin Center and PowerShell. Support hybrid environments integrating on-premises Active Directory with Azure AD. Collaborate with security teams to enforce compliance, data loss prevention (DLP), and threat protection policies. Assist in tenant-level configuration, license management, and service adoption strategies. Administer, monitor, and troubleshoot Windows Server (2012–2022) and Linux environments. Knowledge virtualization infrastructure using VMware vSphere/ESXi. Knowledge in Deploy, configure, and maintain cloud services in Microsoft Azure . Understanding security tools such as Tenable Nessus, Cortex XDR, and ManageEngine solutions. Knowledge in Automate system administration tasks using Ansible and scripting (PowerShell, Bash). Working with teams on regular system updates, patch management, and vulnerability remediation. Ensure compliance with company security policies and industry best practices. Participate in on-call rotation and provide after-hours support as needed. A MUST / Translate technical documents and communications from Spanish to English and vice versa. A MUST / Communicate effectively with Spanish-speaking and English-speaking stakeholders. Required Qualifications: Minimum 5 years of experience in network support or administration. Knowledge with Palo Alto firewalls and Cisco switches Proficiency in Cisco switching technologies and basic routing protocols. Good understanding of TCP/IP, DNS, DHCP, VPN, and network segmentation along with identity federation (e.g., ADFS, SSO). Experience with network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds). Proficiency in Windows OS (Windows 10/11) and Microsoft Office Suite. Experience with ManageEngine or similar ITSM tools. Experience with MDM platforms (e.g., Intune, ManageEngine MDM, MobileIron, AirWatch). Knowledge of iPhone and Android device configuration and support. Familiarity with Apple iOS and macOS environments. Proficiency in PowerShell scripting for automation and administration tasks. Experience with Microsoft Endpoint Manager (Intune), Exchange Online Protection (EOP), and Defender for Office 365. Excellent problem-solving and communication skills. A MUST / Fluent in both Spanish and English, with the ability to translate technical terms between the two languages. Preferred Qualifications: - Experience with cloud networking (AWS, Azure) is a plus. - Familiarity with ITIL practices and ticketing systems. Show more Show less