Solaris is Europe s leading embedded finance platform empowering the future of financial services. As a tech company, we enable businesses to easily provide trusted and innovative financial experiences to their customers. Through smart APIs, our partners can embed financial services quickly and compliantly into their own product offerings. We love what we do and we love our team. We are 700+ people from over 60 nationalities - a unique blend of techies, fintech enthusiasts, bankers and entrepreneurs from various industries. Our routines are built around genuinely valuing and exchanging different perspectives as well as actively sharing knowledge as we drive our business as a team. We believe and invest in personal growth. Your Role You have proven commercial experience with Go You should have 5 years of experience in the areas of API development and system design Ideally you have profound experience with AWS You understand agile workflows and lean principles You are a proactive peer and help the growth of your team You are a curious, constant learner and share your learnings with others You know how to keep a work-life balance You communicate well in written and verbal English Wed love to see Depending on your level of experience, your responsibilities and scope of role will range. We don t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let s figure together out how you can contribute to our team. Ensure on-time delivery of new features and services Maintain and evolve the existing landscape of tools Deliver quality code in an efficient manner Take end-to-end ownership of our fleet of microservices Collaborate with fellow engineers, agile coaches and product owners Mentor more junior teammates Benefits Group Medical Coverage Personal Accidental policy Flexible Work hours Hybrid Work Model Ideal Absence Management Policy While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but dont necessarily meet every single item in the job description, please contact us anyway. Wed love to talk with you and find out if you might be a good fit for us. At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know.Information on data processing: DE: https: / / www.solarisgroup.com / gdpr_notice_de EN: https: / / www.solarisgroup.com / gdpr_notice_en To all recruitment agencies: Solaris does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Solaris employees or any other venture in our ecosystem. Solaris is not responsible for any fees related to unsolicited resumes.
Process chargebacks for both consumer and unauthorized disputes, ensuring accurate and efficient resolution. Manage tickets and incidents promptly, escalating to senior stakeholders when necessary. Collaborate with Fraud Prevention, AFC (Anti-Financial Crime), and relevant teams to achieve team KPIs and objectives. Effectively handle customer escalations, providing optimal and sustainable solutions. Wed love to see Depending on your level of experience, your responsibilities and scope of role will range. We don t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let s figure together out how you can contribute to our team. At least 2 years of experience in a banking environment (Strongly preferable on the card-issuing side), with proven hands-on experience in processing chargebacks and managing dispute resolution workflows. Professional working proficiency in English, Having German is plus. Good understanding and knowledge of card transactions, card scheme operations, and chargeback processes. Ability to identify fraud patterns in card transactions. Preference for those who have worked in European payment schemes ( Esp Visa and MasterCard.) and PSD2 regulations. Strong analytical skills; experience with SQL is a plus. Excellent time management, problem-solving, decision-making, and communication skills. Proactive approach to conflict resolution and escalation management. Benefits Group Medical Coverage Personal Accidental policy Flexible Work hours Hybrid Work Model Ideal Absence Management Policy
Solaris is a tech company with a full German banking license. Our Banking-as-a-Service platform enables businesses to offer their own financial products. With our straightforward APIs, our partners can access and integrate a wide range of solutions such as digital banking, payments, cards, identification and lending services. As a market leader we are driven by bringing transformational change to the financial services industry. We love what we do and we love our team. We are a unique blend of techies, fintech enthusiasts, bankers and entrepreneurs from various industries. Our routines are built around genuinely valuing and exchanging different perspectives as well as actively sharing knowledge as we drive our business as a team. We believe and invest in personal growth. Your Role As a Card Fraud Analyst you will be instrumental in executing Solaris fraud detection strategy and improving response to card transaction fraud. Your mission will be to detect and prevent card fraud for our credit and debit card portfolios. The ideal candidate will bring Card-fraud detection and prevention knowledge and a hands-on approach to designing, implementing, and scaling fraud prevention capabilities. Analyze Transaction Data for Fraud Detection: Apply advanced data analysis techniques and SQL to identify fraud patterns, anomalies, and emerging threats in card transaction data. Deliver proactive, data-driven recommendations to refine risk rules, optimize fraud models, and drive continuous improvement in fraud prevention initiatives. Monitor and Investigate Fraud Alerts: Oversee real-time monitoring of card transactions using established and emerging fraud detection systems. Investigate suspicious activities, determine root causes, and collaborate on corrective actions to mitigate future risks. Ensure timely escalation, resolution, and comprehensive reporting of fraud incidents to relevant stakeholders. Collaborate with Stakeholders: Work closely with Operations, Engineering, Compliance, Risk, and external partners to execute the fraud prevention strategy. Lead and support process improvements to streamline fraud workflows and enhance cross-functional communication. Enhance Fraud Prevention Capabilities Regularly assess the effectiveness of fraud prevention tools and processes. Identify and implement opportunities for automation, workflow optimization, and tool integration to strengthen card fraud defenses. Internal and External reporting: Prepare and deliver regular reports on key fraud metrics and trends to internal and external stakeholders. Ensure compliance with regulatory and audit requirements for fraud reporting. Risk Rule Management Collaborate with vendors to test, implement, adjust, and monitor risk rules for card transactions. Evaluate rule performance and recommend enhancements based on evolving fraud trends. Wed love to see Depending on your level of experience, your responsibilities and scope of role will range. We don t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let s figure together out how you can contribute to our team Experience: >5 years of experience in card fraud analysis, fraud operations, or a similar analytical role within the financial services industry focusing on credit / debit card fraud. Cards background: Solid understanding of card payment systems, 3 party schemes and surrounding processes. Knowledge of Fraud Prevention and Detection: Expertise in fraud schemes, rule-based monitoring systems, detection solutions, and fraud prevention techniques and tools. Analytical Skills: Strong proficiency in SQL and data analysis tools and Fraud tools (i.e. Nexi Falcon, Visa Risk Manager, Visa Resolve Online), with a strong analytical mindset to derive actionable insights and recommendations with expertise in managing and analyzing big data sets. (Excel / Snowflake / Falcon / Cognos IBM / Visa/ Mastercard . Communication and Personal Skills: Self-starter with excellent communication skills at all organizational levels. Strong problem-solving abilities, attention to detail, and a results-driven mindset. Language Skills: Professional proficiency in English required. Benefits We have a "remote-friendly" working arrangement Home office budget Learning & Development budget Transparent framework to support your career goals Competitive salary While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but dont necessarily meet every single item in the job description, please contact us anyway. Wed love to talk with you and find out if you might be a good fit for us. At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know. Information on data processing: DE: https: / / www.solarisgroup.com / gdpr_notice_de EN: https: / / www.solarisgroup.com / gdpr_notice_en To all recruitment agencies: Solaris does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Solaris employees or any other venture in our ecosystem. Solaris is not responsible for any fees related to unsolicited resumes.
Solaris is Europe s leading embedded finance platform empowering the future of financial services. As a tech company, we enable businesses to easily provide trusted and innovative financial experiences to their customers. Through smart APIs, our partners can embed financial services quickly and compliantly into their own product offerings. We love what we do and we love our team. We are 700+ people from over 60 nationalities - a unique blend of techies, fintech enthusiasts, bankers and entrepreneurs from various industries. Our routines are built around genuinely valuing and exchanging different perspectives as well as actively sharing knowledge as we drive our business as a team. We believe and invest in personal growth. Your Role You have proven commercial experience with Go You should have 8 years of experience in the areas of API development and system design Ideally you have profound experience with AWS You understand agile workflows and lean principles You are a proactive peer and help the growth of your team You are a curious, constant learner and share your learnings with others You know how to keep a work-life balance You communicate well in written and verbal English Wed love to see Depending on your level of experience, your responsibilities and scope of role will range. We don t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let s figure together out how you can contribute to our team. Ensure on-time delivery of new features and services Maintain and evolve the existing landscape of tools Deliver quality code in an efficient manner Take end-to-end ownership of our fleet of microservices Collaborate with fellow engineers, agile coaches and product owners Mentor more junior teammates Benefits Group Medical Coverage Personal Accidental policy Flexible Work hours Hybrid Work Model Ideal Absence Management Policy While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but dont necessarily meet every single item in the job description, please contact us anyway. Wed love to talk with you and find out if you might be a good fit for us. At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know.Information on data processing: DE: https: / / www.solarisgroup.com / gdpr_notice_de EN: https: / / www.solarisgroup.com / gdpr_notice_en To all recruitment agencies: Solaris does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Solaris employees or any other venture in our ecosystem. Solaris is not responsible for any fees related to unsolicited resumes.
Your Role Process chargebacks for both consumer and unauthorized disputes, ensuring accurate and efficient resolution. Manage tickets and incidents promptly, escalating to senior stakeholders when necessary. Collaborate with Fraud Prevention, AFC (Anti-Financial Crime), and relevant teams to achieve team KPIs and objectives. Effectively handle customer escalations, providing optimal and sustainable solutions. Wed love to see Depending on your level of experience, your responsibilities and scope of role will range. We don t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let s figure together out how you can contribute to our team. At least 2 years of experience in a banking environment (Strongly preferable on the card-issuing side), with proven hands-on experience in processing chargebacks and managing dispute resolution workflows. Professional working proficiency in English, Having German is plus. Good understanding and knowledge of card transactions, card scheme operations, and chargeback processes. Ability to identify fraud patterns in card transactions. Preference for those who have worked in European payment schemes ( Esp Visa and MasterCard.) and PSD2 regulations. Strong analytical skills; experience with SQL is a plus. Excellent time management, problem-solving, decision-making, and communication skills. Proactive approach to conflict resolution and escalation management.