Sokhi Heli

CRM Executive should manages customer relationships by nurturing leads, resolving inquiries, and ensuring customer satisfaction through effective communication and data analysis. Key responsibilities include maintaining customer records in a CRM system, analyzing customer data for trends, collaborating with sales and marketing, developing retention strategies, and acting as a liaison between customers and the company. The role requires strong communication skills, problem-solving abilities, and proficiency with CRM software to improve customer engagement and drive business growth.