Customer Care Executive Quantixtech Solutions Pvt Ltd.

0.0 - 3.0 years

0 - 0 Lacs

dahod, gujarat

On-site

As a Customer Care Executive, your main responsibilities will include installing e-learning software at customer locations, troubleshooting software issues, and addressing technical queries related to software and hardware. You will also be required to coordinate with the development team to resolve major or recurring customer issues, ensuring timely and proper service delivery to customers. The ideal candidate for this role should have fluency in Gujarati, basic knowledge of hardware/software networking, and familiarity with operating systems like Windows and Linux. We are looking for a hardworking and goal-oriented individual with a proactive mindset, who can deliver excellent customer service. Candidates with 6 months to 2 years of experience in IT Sales & Marketing, particularly in the functional area of Customer Service, are preferred. The minimum educational requirement for this position is an HSC (Higher Secondary Certificate) or above. Key skills that will be valuable in this role include software/hardware networking and sales. This position is well-suited for individuals with a technical background, excellent communication skills, and a strong focus on customer satisfaction. If you possess the required skills and experience, and are committed to delivering exceptional service to customers, we encourage you to apply for this position.,

Posted 4 days ago

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