Client Support Specialist Intercontinental Exchange Holdings, Inc.

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

As a Client Support Specialist at ICE Mortgage Technology, your role is crucial in providing support to the customer base using the company's products, services, and platform technologies. Your primary responsibility is to ensure timely and effective resolution of customer inquiries, concerns, and issues related to ICE Mortgage Technology products and services. To excel in this role, you must possess strong communication skills, problem-solving abilities, and a proactive approach to customer satisfaction. **Key Responsibilities:** - Act as the initial point of contact for clients reporting incidents and problems. - Utilize technical expertise to assist clients in using ICE Mortgage Technolog...

Posted 1 month ago

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Client Support Specialist Intercontinental Exchange

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

The Client Support Specialist acts as a support resource to the customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. You will deliver complete resolutions in a timely manner to address customer questions, concerns, and errors encountered in their use of ICE Mortgage Technology products and services. This role requires strong communication skills, problem-solving abilities, and a proactive approach to ensure client satisfaction. As a Client Support Specialist, your responsibilities include being the first point of contact for clients reporting incidents and issues. You will leverage technical expertise to assist clients in the use of ICE Mo...

Posted 2 months ago

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