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Support Analyst - Customer Support ETP Group

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

In this role, you will be responsible for utilizing your technical knowledge to troubleshoot and conduct root cause analysis. Your expertise in SQL, log file extraction, and cloud environments will be key in solving software and application-related issues. Additionally, your strong database understanding will play a crucial role in testing the system and managing incident lifecycles. You will also be involved in patch releases and managing customer communications. Moreover, your functional knowledge will be tested as you dive into understanding point of sales operations, inventory management, sales, promotion, omnichannel ordering, e-commerce, CRM, ERP integration, and POS. You will be requi...

Posted 6 days ago

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