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2.0 years

0 Lacs

Bengaluru, Karnataka

On-site

Department IT & Network Job posted on Jul 28, 2025 Employee Type Contractor Experience range (Years) 2 years - 3 years Role : IT Administrator Employment Type: Contract (2 months) Educational Qualification: Diploma/Bachelors or Equivalent experience Work Experience : 2-3 yrs with good knowledge in Networking and IT Domain Role Description : We are looking for an enthusiastic and self driven individual to take up end-to-end responsibility of the IT infrastructure of the company - both hardware and software and perform troubleshooting. The role shall include making sure the IT infrastructure is efficient, secure, well-managed and cost-effective. The hire will need to ensure that there is zero downtime in operations due to IT assets not functioning properly, while also ensuring that the IT assets are safe and secure as per the best industry standards. Responsibilities & Duties : End-to-end ownership of maintenance of all the hardware and software handover, regular check-ups, updating the asset registers and inventory management. Good knowledge about networking, firewalls and access points. Good knowledge of Windows, Linux and Mac OS. Creating user accounts, performing access control and coordinating with the other departments. CCTV management Designing and implementing efficient end-user feedback and error-reporting systems Performing diagnostic tests and debugging procedures to optimize computer systems across various operating systems. Vendor management Keeping up to date with advancements and best practices in IT administration Desirable Skills & Certifications: Very high attention to detail and ability to manage multiple stakeholders Quick resolution of problems and adherence to TATs Good written and verbal communication skills Process oriented, good time management and documentation skills Strong time-management skills and multitasking ability Diligent and honest, able to follow processes and report as needed CCNA Certification is an added advantage Candidate Acumen : Proficient in Windows, Linux, and Mac OS with hands-on experience in network administration, troubleshooting, and software setup. Brings a proactive, detail-oriented approach with strong problem-solving and communication skills to ensure smooth IT operations. About Pixxel Pixxel is a space data company, building a constellation of hyperspectral earth imaging satellites and the analytical tools to mine insights from that data. Pixxel’s constellation is designed to provide global coverage every 24 hours and help detect, monitor, and predict global phenomena across agriculture, mining, environment and energy use cases. Pixxel is on a mission to build a health monitor for the planet through a constellation of cutting-edge hyperspectral small satellites. This unique hyperspectral capability will be the key to unearth underlying, unseen problems that are invisible to satellites in orbit today. Pixxel has collaborated with prominent organizations such as the Indian Space Research Organization, NASA JPL, and SpaceX among other leaders in the space industry. The organization is backed by Lightspeed, Radical Ventures, Relativity's Jordan Noone, Seraphim Capital, Ryan Johnson, Blume Ventures, Sparta LLC and Accenture among others. Recently, Pixxel successfully raised $36 Million in its Series B funding round, with participation from new investors like Google, alongside existing investors, bringing the company's total venture funding to $71 Milli To know more about us, visit https://www.pixxel.space.

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2.0 years

1 - 1 Lacs

Thiruvananthapuram, Kerala

On-site

Job Summary : We are seeking a proactive and experienced Female Call Centre Executive with excellent communication skills in both English and Malayalam . The ideal candidate will be responsible for handling inbound and outbound customer calls, assisting users with booking-related queries, explaining software features, and ensuring a seamless user experience for our booking application platform. Key Responsibilities : Handle customer calls (incoming & outgoing) regarding booking inquiries, software usage, and general support. Provide clear and accurate information in Malayalam and English , both verbal and written. Guide customers through the features and usage of the booking application software. Assist users with troubleshooting and escalate technical issues to the relevant team if required. Follow up on customer concerns until full resolution is achieved. Maintain records of customer interactions, issues, and resolutions using CRM tools. Collect feedback and communicate user insights to the product or support team. Meet daily/weekly call targets and service levels. Build and maintain positive relationships with clients to ensure satisfaction and retention. Requirements : Minimum 2 years of experience in a call centre or software customer support role. Fluency in Malayalam and English (spoken and written) is mandatory . Strong interpersonal, problem-solving, and communication skills. Good understanding of mobile apps, booking systems, or customer-facing software platforms. Familiarity with CRM tools and call logging systems is an advantage. Ability to work independently and in a team environment. Comfortable with using computers, internet-based tools, and multitasking. Preferred Skills : Experience in booking platforms, or hospitality-related software support. Ability to explain software features to non-technical users. Patience and empathy while dealing with customers of varied backgrounds. Benefits : Competitive salary and incentive structure Opportunity to work with a fast-growing tech platform Training and upskilling opportunities Friendly and supportive team culture Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Leave encashment Paid sick time Paid time off Schedule: Day shift Language: Hindi (Preferred) Work Location: In person Speak with the employer +91 9656262138

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0 years

0 Lacs

Pune, Maharashtra

Remote

Compute, Tier 1 Network Technician Job Description Role Summary: The Tier 1 Computing Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Internal Departments they will interact with: NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of 1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication at all times is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the NMC.Hosting/Tier 1 and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Ideal Candidate Profile: General MS Office – Intermediate (must). Awareness of ITSM tools (e.g. Siebel, Remedy, ServiceNow, Clarify, HEAT) (must). Experience Experience in Help Desk/Service Desk/Technical Support/IT (desirable). Experience working in a multi-cultural/international environment (desirable). Experience in fault diagnosis/troubleshooting and fulfilling requests (desirable). Knowledge General ICT industry understanding (must). Awareness and understanding of process framework(s) – ITIL Foundation/ITIL Operations (desirable). Essential Criteria: Technical Knowledge and understanding of TCP/IP protocol stack and OSI layering (OSI model). Knowledge of the Internet, Internet technologies that include: PCs, TCP/IP (must). Proficient in PC/Windows environment (must). Knowledge of at least 2 of the following: Windows (various flavours) Linux (Redhat), other Linux version experience considered an advantage Virtual platforms (Vmware, KVM or XEN) IP Networking Security Products (Cisco, Checkpoint, PaloAlto) Hosting hardware, servers and blades (HP and Dell) Symantec Netbackup Storage Solutions (NetApp, 3PAR, EMC or Equalogic) Microsoft SCOM, SNMP, SCOM Connectors and Connector Framework Basic technical understanding of normal ISP services, such a DNS, Email, shared hosting, remote access, web-portals, etc. Languages English – fluent (mandatory). Desirable Criteria: Technical Knowledge and understanding of SD WAN and components. Awareness and understanding of Unified Conferencing products (Video, Skype for Business, Exchange, Office365). Awareness and understanding of Hosting (Windows, Linux, Storage, Backup, Vmware) and Security products. DNS management. Other Similar Job Functions: Helpdesk Service Desk 1st Line Support Technical Support IT Qualifications/Courses: BSc/BA Degree in ICT/Telecommunications/Business Administration or similar discipline (either complete or in-progress) (must). CCENT knowledge, Network+ or equivalent (complete or in-progress) (must). ITIL Foundation (desirable). Hours/Travel/Shift: Shift work – 24*7 Job Location: Pune, India

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2.0 - 5.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it"s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

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4.0 - 7.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

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4.0 - 7.0 years

6 - 10 Lacs

Pune

Work from Office

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it"s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

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3.0 - 6.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it"s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

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3.0 - 6.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

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3.0 - 7.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it"s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

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3.0 - 6.0 years

4 - 8 Lacs

Gurugram

Work from Office

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

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4.0 - 7.0 years

6 - 10 Lacs

Chennai

Work from Office

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it"s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area.

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6.0 years

0 Lacs

Bengaluru, Karnataka

On-site

Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0525-0072 Employment Type: Full Time Position Description: 1) .NET 3 (6-9 Years) “.NET, C#, WPF & WCF Degree in web design, software engineering, or similar. MCSD or MCPD certification will be highly advantageous. Prior experience as a .NET Developer. In-depth knowledge of .NET infrastructure. Advanced proficiency in C#, F#, or VB.NET; preferably all three. Capacity to use SQL or Oracle with ease. A flair for creating well-presented software that is technically sound. Outstanding analytical, problem-solving, and communication skills. Excellent organizational and time management skills. Self-driven, flexible, and innovative. 2) Mainframe JD – Location – Bangalore/ Chennai Key Responsibilities: Analyze business requirements and translate them into technical specifications and solutions. Design, develop, test, and implement new features or enhancements in mainframe applications. Maintain and support existing mainframe systems, ensuring performance, stability, and compliance. Troubleshoot and resolve application issues and production defects efficiently. Collaborate with cross-functional teams including business analysts, QA, and infrastructure teams. Create and maintain technical documentation for support and future reference. Participate in code reviews and contribute to best practices in coding and design. Assist in mainframe modernization efforts or integration with distributed systems, if applicable. ________________________________________ Technical Skills Required: Primary Skills: o COBOL o JCL o DB2 o VSAM o CICS (Batch Processing) Good to Have: o Experience working in Agile environments o Knowledge of file transmission tools, change management tools (e.g., Endevor, Changeman) o Exposure to mainframe modernization or migration projects ________________________________________ Qualifications: 6+ years of hands-on experience in mainframe technologies. Experience with clients in the financial services sector is preferred. 3) Devops JD Exp : 5 to 6 years Location: Chennai Cloud - AWS ( vpc, efs, s3, EKS, Iam, load balancer, ec2, autoscaling, kms) Docker, Kubernetes (required) Jenkins - main ( to know how to write declarative pipelines and shared libraries) Secrets management- vault Terraform Shell scripting and good to have knowledge in python Linux knowledge Platform engineering knowledge On call experience is added advantage Skills: Salesforce Integration SQL Salesforce Sales Cloud Salesforce Solution Design Service Cloud What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

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0 years

2 - 3 Lacs

Mohali, Punjab

On-site

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5.0 years

0 Lacs

Andhra Pradesh

On-site

Role : Developer(BedRock Gen AI Engineer) Must Have Skills: Overall 5+ years of industry experience with at least last 4+ years of strong experience in Generative AI and must have experience in handling Hallucinations and testing and validate LLM outputs thoroughly Experience building and deploying GenAI solutions using Amazon Bedrock Strong understanding of prompt engineering, orchestration, and LLM integration patterns Hands-on with AWS services and scalable GenAI architecture Excellent programming skills and proficiency in python. Experience with AWS and Azure cloud. Hands on exposure to integrating atleast one of the popular LLMs(Open AI GPT, PaLM 2, Dolly, Claude 2, Cohere etc.) using API endpoints. Good To Have: Ensure the software and service delivered is of high quality by collaborating with their team members and leveraging unit testing and continuous integration. Be an active team member who participates in the estimation of work required, creating a work break down structure and identifying tasks to deliver software features. Overall 5+ years of industry experience with at least last 2+ years of extensive implementation experience in data analytics space or a senior developer role in one of the modern technology stack Hands on exposure to using Azure cloud services for storage, serverless-logic, search, transcription and chat Ability to build API based scalable solutions and debug & troubleshoot software or design issues. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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5.0 years

0 Lacs

Chennai, Tamil Nadu

On-site

Responsibilities: Design, develop, and maintain scalable and high-performance web applications using .NET technologies. Implement responsive and user-friendly front-end interfaces using React or Angular. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Integrate with cloud services (Azure/AWS) to enhance application functionality and scalability. Troubleshoot and resolve complex technical issues. Mentor junior developers and contribute to team growth and knowledge sharing. Participate in code reviews and ensure adherence to best practices and coding standards. Requirements: Bachelors degree in Computer Science, Engineering, or related field. 5+ years of experience in full stack development with .NET technologies. Proficiency in front-end development using React or Angular. Strong experience with cloud platforms (Azure/AWS). Solid understanding of RESTful APIs and web services. Experience with database design and management (SQL Server, NoSQL). Familiarity with DevOps practices and CI/CD pipelines. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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0 years

0 Lacs

Guwahati, Assam

On-site

Job Title: React JS Internship (Unpaid) Duration: 2 Months About Us: Web Infotech is a dynamic web development company dedicated to creating innovative and efficient web solutions for our clients. We believe in nurturing fresh talent and helping aspiring developers gain real-world experience in web technologies. Job Description: We are looking for a passionate and motivated React JS Intern to join our team for a 2-month internship. This is an excellent opportunity to work closely with our experienced developers and gain hands-on experience in building modern web applications using React JS. Responsibilities: Assist in the development of web applications using React JS Collaborate with the development team to design and implement UI components Debug and troubleshoot issues in existing applications Learn and apply best practices in front-end development Participate in code reviews and team meetings Requirements: Basic understanding of JavaScript, HTML, and CSS Familiarity with React JS fundamentals (components, props, state) Eagerness to learn and adapt in a fast-paced environment Good communication skills and a teamwork attitude What You Will Gain: Practical experience in React JS development Exposure to real-world web development projects Mentorship from experienced developers A chance to build your portfolio with quality projects Certificate of Internship upon successful completion Note: This internship is unpaid and intended for learning and skill development purposes. Job Types: Full-time, Permanent Ability to commute/relocate: Guwahati, Assam: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Work Location: In person

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0 years

0 Lacs

Vadodara, Gujarat

On-site

We are seeking a knowledgeable and proactive Help Desk Support professional to assist with troubleshooting technical issues, managing support tickets, and providing excellent customer service. Key Responsibilities: Provide first-line support for software, hardware, and network issues. Troubleshoot and resolve technical problems. Raise, track, and manage support tickets to ensure timely resolution. Maintain accurate records of all support requests and resolutions. Ensure excellent customer service. Qualifications: Fresher to 6 months Bachelor's degree in a related field. Strong communication and customer service skills. Excellent problem-solving and troubleshooting skills. Working Days: 5 Days Job Types: Full-time, Permanent Education: Bachelor's (Preferred) Language: English (Preferred) Location: Vadodara, Gujarat (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues related to Windows OS 4. Provide guidance and support on Windows OS features and functionality 5. Document and track client interactions and issues 6. Collaborate with internal teams to resolve complex technical issues Preferred Candidate Profile: 1. Strong technical knowledge of Windows Operating System (Windows 10, Windows 11, etc.) Minimun 1 year of international voice technical support Experience is mandatory 2. Experience in technical support or a similar role 3. Excellent problem-solving and analytical skills 4. Strong communication and interpersonal skills 5. Ability to work in a fast-paced environment and manage multiple priorities 6. Basic knowledge of networking fundamentals and hardware components 7. Certification in Windows OS or related field is a plus 8. ONLY IMMEDIATE JOINERS / STRICTLY NO NOTICE PERIODS CANDIDATES Technical Skills: 1. Windows OS 2. Troubleshooting and problem-solving 3. Networking fundamentals 4. Hardware and software knowledge Soft Skills: 1. Excellent communication and customer service skills 2. Strong analytical and problem-solving skills 3. Ability to work under pressure and meet targets 4. Team player with a positive attitude What We Offer: 1. Competitive salary and benefits 2. Opportunities for growth and development 3. Dynamic and supportive work environment For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues related to Windows OS 4. Provide guidance and support on Windows OS features and functionality 5. Document and track client interactions and issues 6. Collaborate with internal teams to resolve complex technical issues Preferred Candidate Profile: 1. Strong technical knowledge of Windows Operating System (Windows 10, Windows 11, etc.) Minimun 1 year of international voice technical support Experience is mandatory 2. Experience in technical support or a similar role 3. Excellent problem-solving and analytical skills 4. Strong communication and interpersonal skills 5. Ability to work in a fast-paced environment and manage multiple priorities 6. Basic knowledge of networking fundamentals and hardware components 7. Certification in Windows OS or related field is a plus 8. ONLY IMMEDIATE JOINERS / STRICTLY NO NOTICE PERIODS CANDIDATES Technical Skills: 1. Windows OS 2. Troubleshooting and problem-solving 3. Networking fundamentals 4. Hardware and software knowledge Soft Skills: 1. Excellent communication and customer service skills 2. Strong analytical and problem-solving skills 3. Ability to work under pressure and meet targets 4. Team player with a positive attitude What We Offer: 1. Competitive salary and benefits 2. Opportunities for growth and development 3. Dynamic and supportive work environment For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in

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0 years

2 - 3 Lacs

Banjara Hills, Hyderabad, Telangana

Remote

Key Responsibilities: Server & Network Management: Install, configure, and maintain servers (Windows/Linux). Monitor system performance and troubleshoot hardware, software, and network issues. Ensure uptime, performance, and availability of all server-based applications. Cloud Infrastructure Management: Manage cloud platforms (e.g., AWS, Azure, or Google Cloud) used for backups, hosting applications, and storage. Implement and maintain cloud-based security measures and data access controls. Manage cloud-to-local integrations and hybrid environments. Data Security & Backup: Oversee daily and scheduled backups (local and cloud-based) and conduct regular restoration tests. Ensure firewall and antivirus systems are up-to-date across all servers and endpoints. Manage access privileges and ensure HIPAA-compliant data handling across all clinics. Remote Support & Maintenance: Provide remote IT support to clinics for server and network-related issues. Monitor VPN connections between clinics and central office. Conduct periodic audits of network and data integrity at clinic locations. Documentation & Compliance: Maintain updated documentation of infrastructure, server configurations, and change logs. Coordinate with vendors for hardware/software procurement and support. Project Implementation: Participate in new IT rollouts across clinics (e.g., EMR, CRM, telehealth systems). Lead cloud migration or server upgrade initiatives when required. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Rotational shift Weekend availability Work Location: In person

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0 years

0 Lacs

Pune, Maharashtra

On-site

Who are we: Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. The Role: Splunk Engineering: Design and implement Splunk dashboards and alerts for real-time monitoring. Write and optimize complex SPL queries to extract actionable insights from logs and metrics. Data Science & Forecasting: Analyze historical operational data to identify trends and anomalies. Develop predictive models for time-based forecasting using Python Visualize trends and forecasts using libraries like Matplotlib, Seaborn, or Plotly. Automation & DevOps: Integrate data science workflows with Jenkins for automated execution of scripts. Write and maintain Shell scripts for automation and system orchestration. Cloud & Infrastructure: Work with AWS or PCF to deploy and manage data pipelines and monitoring tools. Leverage cloud-native services for data storage, processing, and visualization. Requirements Skills – Must Have: Linux Shell Scripting, Python ITIL / ITSM Application Troubleshooting Monitoring tool - Splunk, Dynatrace Jenkins - CI/CD Experience working with AWS Cloud or Pivotal Cloud Foundry (PCF). Good To Have: Payments Flows, Switching, Settlements, Authorisation flows. Even Framework architecture Ansible/Chef (Basic) Job Opening ID RRF_5567 Job Type Full time Industry IT Services Date Opened 22/07/2025 City Pune Province Maharashtra Country India Postal Code 411057

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0 years

0 Lacs

Hyderabad, Telangana

Remote

Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. Job Description Job Summary: We are looking for a proactive and technically skilled Desktop Support Engineer to join our IT support team. This is an entry-level position ideal for freshers who are passionate about IT support and eager to grow in a dynamic, 24x5 working environment. You will be responsible for providing first-level support to end users, resolving hardware and software issues, and ensuring seamless IT operations. Key Responsibilities: Provide L1 support for desktops, laptops, mobile devices, printers, and other IT equipment. Install, configure, and troubleshoot Windows operating systems and standard applications. Handle basic network configurations including DHCP, DNS, and VPN. Support and troubleshoot issues related to Active Directory, File Servers, and RDP. Monitor and respond to support emails and service tickets daily. Manage and track IT support tickets using the ticketing system. Escalate unresolved issues to higher-level support teams as needed. Maintain accurate documentation of issues, solutions, and processes. Provide remote and on-site support to end users. Participate in shift rotations to support a 24x5 operational model. Qualifications Technical Skills Required: Basic knowledge of Windows OS installation and troubleshooting. Familiarity with DHCP, DNS, VPN, and RDP. Understanding of Active Directory and File Server access management. Basic knowledge of networking hardware such as switches, routers, and firewalls. Ability to troubleshoot hardware issues on desktops, laptops, printers, and mobile devices. Exposure to IT ticketing systems and remote support tools. Soft Skills and Attributes: Strong customer service orientation and commitment to high-quality support. Excellent communication and interpersonal skills. Ability to work independently with minimal supervision. Team player with a collaborative mindset. Willingness to work in rotational shifts, including nights, On call duty on weekends, and holidays based on requirements. Preferred Qualifications: Diploma or bachelor’s degree in computer science, IT, or a related field. Internship or academic project experience in IT support is desirable. Additional Information OUR COMMITMENT TO YOU AND THE ENVIRONMENT As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees - from 94 nationalities, speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

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0 years

0 Lacs

Hyderabad, Telangana

Remote

Req ID: 330928 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Hyderabad, Telangana (IN-TG), India (IN). Pipeline RR - EPM/Desktop Engineering Provide Level 1 and 2 support for desktop systems, including installation, configuration, and troubleshooting of hardware and software. Collaborate with the cybersecurity team to identify and remediate vulnerabilities on Windows and macOS endpoints. Perform regular patching and updates using tools like Microsoft SCCM, Intune, or WSUS. Monitor vulnerability management platforms and take action on findings. Document remediation steps, create knowledge base articles, and contribute to security awareness efforts. Participate in audits and compliance reviews by providing evidence of remediation and patching activities. Support IT projects involving system upgrades, migrations, and security hardening. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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8.0 years

0 Lacs

Chennai, Tamil Nadu

On-site

Job Title: Business Analyst- Commercial Lending & Mortgage About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location - BANGALORE & Chennai Years of Expn - 8 to12 Years Role Description Extensive experience working as a Business Analyst working in Agile methodology development project focusing on Customer journeys Provide subject matter expertise within the business/technical domain of Digital channels (particularly Mobile) and Commercial Banking to support scope and requirement discussions. Ability to understand and map E2E Customer journeys including all the touchpoints and interactions to create flow documents · Ability to integrate insights and knowledge from Data, Processes and Systems to create a holistic flow. · Collaboration with Business, Customer research and customer support stakeholders to understand their needs and problems and map those in a journey map. Gather and Document functional, non-functional, and technical requirements based on discussion with business and wider stakeholders. Expertise in using JIRA and Confluence. Experience of using Figma and Figjam is desirable. Experience in working with user interface wire frames to visualize the user experience requirements Ability to write user stories and refine them with the team to ensure there are enough “ready” stories for the team to work on Work in collaboration with the wider team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Determine the impact of modifications and enhancements to applications and assist with identifying integration points and the end-to-end solution design. Assist users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs. High level understanding of Service oriented architecture and Micro-service framework in terms of data mapping and flow Experience on working on modernization and digitization of customer journeys converting from legacy to modern technology stack If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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2.0 - 3.0 years

0 Lacs

Noida, Uttar Pradesh

Remote

Category Information Technology Hire Type Employee Job ID 10130 Remote Eligible No Date Posted 20/07/2025 We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: You are a dedicated and enthusiastic individual with a passion for customer support and IT services. With 2-3 years of experience in End-user/Desktop Support within the IT industry, you possess a working knowledge of debugging skills in the Windows environment. Your experience supporting business and connectivity tools, including Microsoft Office, Outlook Exchange email, and Remote Access, has equipped you with the expertise needed to excel in this role. You have a good understanding and experience with Windows Active Directory Services and Exchange email tools, and some knowledge of LAN/WAN, including TCP/IP and DHCP, is preferred. Your ability to communicate clearly in person, in writing, and over the phone, coupled with your patience and politeness in handling customer calls, makes you an ideal candidate. Strong interpersonal skills and attention to detail are among your key strengths. Knowledge of UNIX, technical writing, MAC Operating System, networking, and/or Cisco Unified communications tools is a plus. What You’ll Be Doing: Providing IT support through phone, tickets, and chat to Synopsys workforce around the world. Resolving problems of moderate scope involving laptops/desktops, mobile devices, and applications. Handling common account issues and troubleshooting effectively. Providing ticket status updates to management and end-users. Maintaining effective relationships with end users. Exercising judgment within defined procedures and practices to determine appropriate actions. The Impact You Will Have: Ensuring smooth and efficient IT operations within Synopsys. Enhancing user satisfaction through prompt and effective problem resolution. Contributing to the overall productivity of the workforce by minimizing downtime. Supporting the implementation of IT projects and service delivery initiatives. Maintaining a robust IT knowledge base through content management. Fostering a positive user experience and maintaining high standards of customer service. What You’ll Need: Technical degree or diploma in a related field. 2-3 years of experience in End-user/Desktop Support. Proficiency in debugging within the Windows environment. Experience with Microsoft Office, Outlook Exchange email, and Remote Access. Knowledge of Windows Active Directory Services and Exchange email tools. Who You Are: A strong communicator, both verbally and in writing. Patient and polite in handling customer interactions. Detail-oriented with excellent organizational skills. A team player with strong interpersonal skills. Adaptable and able to exercise sound judgment within defined procedures. The Team You’ll Be A Part Of: Our Global IT Service Desk is the main entry point for all IT Products and Services at Synopsys. The team provides first-level, 24x7 support to some 25,000 employees worldwide via calls, chats, tickets, and walk-ups. With team members located in Mountain View, Shanghai, Hyderabad, Lisbon, Durham, and Bloomington, we participate in projects around service delivery, manage our IT Web knowledge base, and ensure the highest level of customer support. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process. At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.

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